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Nokia 3361 User Manual page 152

Nokia mobile phone user guide
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8
Nokia does not warrant uninterrupted or error-free operation of the
Product. If a problem develops during the limited warranty period, the
Consumer shall take the following step-by-step procedure:
a) The Consumer shall return the Product to the place of purchase
for repair or replacement processing.
b) If "a" is not convenient because of distance (more than 50 miles)
or for other good cause, the Consumer shall ship the Product
prepaid and insured to:
Nokia Inc., Attn: Repair Department
795 West Nasa Blvd.
Melbourne, FL 32901
c) The Consumer shall include a return address, daytime phone
number and/or fax number, complete description of the problem,
proof of purchase and service agreement (if applicable). Expenses
related to removing the Product from an installation are not
covered under this limited warranty.
d) The Consumer will be billed for any parts or labor charges not
covered by this limited warranty. The Consumer will be responsible
for any expenses related to reinstallation of the Product.
e) Nokia will repair the Product under the limited warranty within
30 days after receipt of the Product. If Nokia cannot perform
repairs covered under this limited warranty within 30 days, or
after a reasonable number of attempts to repair the same defect,
Nokia at its option, will provide a replacement Product or refund
the purchase price of the Product less a reasonable amount for
usage. In some states the Consumer may have the right to a
loaner if the repair of the Product takes more than ten (10) days.
Please contact the Customer Service Center at Nokia at the
telephone number listed at the end of this warranty if you need
a loaner and the repair of the Product has taken or is estimated
to take more than ten (10) days.
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