Table of Contents
Advertisement
RM-36
BB Troubleshooting and Manual Tuning Guide
vii To write the file to phone, click "Start".
Next action
After a successful rewrite, the phone must be retuned completely by using Phoenix tuning functions.
Note:
CARRY OUT ALL TUNINGS (BASEBAND, RF, UI)!
Display module troubleshooting
General instructions for display troubleshooting
The first step is to verify with a working display that the fault is not on the display module itself. The display
module cannot be repaired.
The second step is to check that the cellular engine is working normally. This can be done by connecting the
phone to a docking station and starting Phoenix service software. With the help of Phoenix read the phone
information to check that also application engine is functioning normally (you should be able to read the APE ID).
After these checks proceed to the display troubleshooting flowcharts. Use the Display Test tool in Phoenix to
find the detailed fault mode.
Operating modes of the display
Display is in a normal mode when the phone is in active use.
Display is in a partial idle mode when the phone is in the screen saver mode.
The operating modes of the display can be controlled with the help of Phoenix.
Display blank
Issue 1
Table 8 Display module troubleshooting cases
Company Confidential
Copyright ©2005 Nokia. All Rights Reserved.
There is no image on the display. Display looks the
same when the phone is on as it does when the
phone is off. The backlight can be on in some cases.
Nokia Customer Care
Page 6–35
Advertisement
Chapters
Table of Contents
Troubleshooting
