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Dell Vostro 15-5568 Owner's Manual

Dell Vostro 15-5568 Owner's Manual

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Vostro 15-5568
Owner's Manual
Regulatory Model: P62F
Regulatory Type: P62F001

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Summary of Contents for Dell Vostro 15-5568

  • Page 1 Vostro 15-5568 Owner's Manual Regulatory Model: P62F Regulatory Type: P62F001...
  • Page 2 © 2016 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws. Dell and the Dell logo are trademarks of Dell Inc. in the United States and/or other jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies.
  • Page 3: Table Of Contents

    Contents 1 Working on your computer.................7 ..........................7 Safety instructions ....................8 Before working inside your computer ........................8 Turning off your computer .....................8 After working inside your computer 2 Product overview....................9 .............................. 9 Front view ...............................10 Left view ............................10 Right view ...............................
  • Page 4 ..........................28 Removing the fan ..........................29 Installing the fan ........................29 Removing the heatsink ......................... 30 Installing the heatsink ........................31 Removing the LED board ........................31 Installing the LED board ........................32 Removing the speakers .........................33 Installing the speakers .......................33 Removing the system board .........................36 Installing the system board ......................37...
  • Page 5 ..........................54 Cleaning the display ..................... 54 Connecting to external display devices ..........................55 Audio controller ...................... 55 Downloading the audio driver ................55 Identifying the audio controller in Windows 10 ......................55 Changing the audio settings ............................56 WLAN cards ......................
  • Page 6 Wireless screen options ......................80 Maintenance screen options .........................81 System Log screen options 8 Troubleshooting....................82 ............82 Enhanced Pre-Boot System Assessment (ePSA) diagnostics ..........................82 LED error codes ..........................83 Battery status lights 9 Contacting Dell....................84 ........................... 84 Contacting Dell...
  • Page 7: Working On Your Computer

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 8: Before Working Inside Your Computer

    CAUTION: To avoid damage to the computer, use only the battery designed for this particular Dell computer. Do not use batteries designed for other Dell computers. Connect any external devices, such as a port replicator or media base, and replace any cards, such as an ExpressCard.
  • Page 9: Product Overview

    Product overview Front view Digital-array microphone Camera Camera-status light Digital-array microphone Display Power and battery status light/hard-drive activity light...
  • Page 10: Left View

    Left view Power connector Network connector HDMI connector USB 3.0 connector with PowerShare USB 3.0 connector Headset connector Right view Memory-card reader...
  • Page 11: Top View

    USB 3.0 connector USB 3.0 connector with PowerShare VGA connector Security cable slot Top view Power button Keyboard Finger print reader Palmrest Touch pad...
  • Page 12: Removing And Installing Components

    Removing and installing components This section provides detailed information on how to remove or install the components from your computer. Recommended tools The procedures in this document require the following tools: • Phillips #0 screwdriver • Phillips #1 screwdriver • Hex screwdriver •...
  • Page 13 Figure 1. To remove the cover: a. Using a scribe, pry the edges of the back cover from all sides [1]. b. Lift the back cover from the computer [2].
  • Page 14: Installing The Back Cover

    Figure 2. Installing the back cover Align the back cover with the screw holes on the computer. Tighten the screws to secure the base cover to the computer. Follow the procedure in After working inside your computer Removing the battery module Follow the procedure in Before working inside your computer.
  • Page 15: Installing The Battery

    Figure 3. Installing the battery Insert the battery into the slot on the computer. Install the screws that secure the battery to the computer. Connect the battery cable to the connector on the system board. Install the back cover. Follow the procedure in After working inside your computer Removing the battery cable Follow the procedure in...
  • Page 16: Installing The Battery Cable

    Installing the battery cable Connect the battery cable to the battery cable on the battery. Install the: battery back cover Follow the procedure in After working inside your computer Removing the solid state drive (SSD) bracket Follow the procedure in Before working inside your computer.
  • Page 17: Installing The Solid State Drive (Ssd)

    Installing the solid state drive (SSD) Insert the SSD into its slot on the computer. Tighten the screws that secure the SSD . Install the: battery back cover Follow the procedure in After working inside your computer Removing the hard drive Follow the procedure in Before working inside your computer.
  • Page 18: Installing The Hard Drive

    a. Lift the tab to disconnect the hard drive cable from the connector on the system board [1] . b. Remove the screws that secure the hard drive to the computer [2]. c. Lift the hard drive from the computer [3]. Installing the hard drive Insert the hard drive assembly into its slot on the computer.
  • Page 19: Removing The Hard Drive Bracket

    Removing the hard drive bracket Follow the procedure in Before working inside your computer. Remove the: back cover battery hard drive hard drive cable To remove the hard drive bracket: a. Remove the screws that secure the hard drive bracket to the hard drive [1]. b.
  • Page 20: Removing The Hard Drive Cable

    Removing the hard drive cable Follow the procedure in Before working inside your computer. Remove the: back cover battery hard drive Disconnect the hard drive cable from the connector on the hard drive. Installing the hard drive cable Connect the hard drive cable to the hard drive. Install the: hard drive battery...
  • Page 21: Installing The Memory Module

    To remove the memory module: a. Pull the retention clips from the memory module until it pops up. [1] b. Remove the memory module from the connector on the system board. [2] Installing the memory module Insert the memory module into the memory module socket. Press the memory module until it clicks into place.
  • Page 22: Installing The Wlan Card

    back cover battery To remove the WLAN card: a. Remove the screw that secures the WLAN card to the computer and lift the plastic tab [1] [2]. b. Disconnect the antenna cables from the WLAN card [3]. c. Remove the WLAN card from the slot on the system board [4]. Installing the WLAN card Insert the WLAN card into the connector at a 45–degree angle.
  • Page 23: Removing The Touchpad

    Removing the touchpad Follow the procedure in Before working inside your computer. Remove the: back cover battery WLAN card To release the touchpad: a. Peel away the adhesive tape [1]. b. Disconnect the connector cables from the system board as indicated [2] [3] [4. ] To remove the metal bracket above the touchpad: a.
  • Page 24 To remove the touchpad: a. Remove the screws that secure the touchpad to the computer [1]. b. Lift and remove the touchpad away from the computer [2].
  • Page 25: Installing The Touch Pad

    Installing the touch pad Align the touch pad assembly on the computer chassis. Install the screws that secure the touch pad assembly. Place the metal bracket over the touch pad assembly. Install the screws that secure the metal bracket to the touch pad assembly. Connect the touch pad cables to the connectors on the computer.
  • Page 26: Installing The Coin Cell Battery

    a. Pry the coin cell battery upwards from its slot using a scribe [1] . b. Lift and remove the coin cell battery [2]. Installing the coin cell battery Insert the coin cell battery into the slot on the computer. Install the : battery back cover...
  • Page 27: Installing The Input/Output (I/O) Board

    WLAN card To remove the I/O board: a. Disconnect the I/O board connector cable from the system board [1] [2] [3]. b. Remove the screw that secures the I/O board to the system board [4]. c. Lift and remove the I/O board from the computer [5]. Installing the Input/Output (I/O) board Insert the I/O board into the slot on the computer chassis.
  • Page 28: Removing The Fan

    Removing the fan Follow the procedure in Before working inside your computer. Remove the: back cover battery WLAN card To remove the fan: a. Disconnect the I/O board and system board cables from the connectors on the system board [1] [2].
  • Page 29: Installing The Fan

    Installing the fan Install the fan into the slot on the system board. Tighten the screws to secure the fan module. Connect the I/O board and system fan cable to the system board connectors. Install the: WLAN card battery back cover Follow the procedure in After working inside your computer Removing the heatsink...
  • Page 30: Installing The Heatsink

    battery system fan To remove the heatsink: a. Remove the screws that secure the heatsink module to the computer chassis. NOTE: Loosen the screws in the order of the callout numbers [1, 2, 3, 4, 5, 6, 7]. Except for screws [5,6,7] the rest of the screws are retention screws and cannot be fully removed b.
  • Page 31: Removing The Led Board

    Removing the LED board Follow the procedure in Before working inside your computer. Remove the: back cover battery To remove the LED board: a. Lift the tab to disconnect the LED board connector cables from the system board [1]. b. Remove the screw that secures LED board to the computer chassis [2]. c.
  • Page 32: Removing The Speakers

    Install the: battery back cover Follow the procedure in After working inside your computer Removing the speakers Follow the procedure in Before working inside your computer. Remove the: back cover battery To remove the speaker cables: a. Disconnect the speaker connector cables from the system board and the LED board. [1] [2]. b.
  • Page 33: Installing The Speakers

    Installing the speakers Insert the speakers into the slot on the computer chassis. Route the speaker cable along the routing channel. Connect the speaker cables to the connectors on the system board and the LED board. Install the: battery back cover Follow the procedure in After working inside your computer Removing the system board...
  • Page 34 display assembly Lift the tab [1,2,3,4,6] to disconnect the cables [5] from their connectors on the system board. To remove the system board cables: a. Disconnect the display power supply cable [1]. b. Lift the tab to disconnect the display connector cable [2].
  • Page 35 To remove the system board: a. Remove the screws that secure the system board to the computer chassis [1]. b. Lift to remove the system board away from the computer [2].
  • Page 36: Installing The System Board

    Installing the system board Align the system board into its slot on the computer chassis. Install the screws that secure the system board to the computer. Connect the power supply and display cables to their connectors. Connect the following cables: a.
  • Page 37: Removing The Display Assembly

    Removing the display assembly Follow the procedure in Before working inside your computer. NOTE: If you have purchased the touch version of this computer, you will not be able to further disassemble the display. Instead the entire display assembly needs to be replaced. Remove the: back cover battery...
  • Page 38 To remove the display panel: a. Place the computer on a flat surface as indicated. b. Remove the screws that secure the display hinges to the computer chassis. [1] c. Lift to remove the display panel. [2]...
  • Page 39: Installing The Display Assembly

    Installing the display assembly Align the display assembly with the display hinges of the computer chassis. Tighten the screws that secure the display hinges. Connect the display cables to the connector on the system board. Affix the tape to attach the display cable to the computer. Route the display cables along the system fan module on the chassis.
  • Page 40: Removing The Display Bezel

    Removing the display bezel Follow the procedure in Before working inside your computer. Remove the: back cover battery LED board WLAN card system fan display assembly To remove the display bezel: a. Lift the corners of the bezel with a plastic scribe to remove it . Installing the display bezel Place the display bezel on the display panel and press along the edges until it clicks in place.
  • Page 41: Removing The Display Panel Hinges

    back cover Follow the procedure in After working inside your computer Removing the display panel hinges Follow the procedure in Before working inside your computer. Remove the: back cover battery WLAN card LED board system fan display assembly display bezel To remove the display panel hinges: a.
  • Page 42: Installing The Display Panel Hinges

    Installing the display panel hinges Install the display panel hinges on the display assembly. Install the screws that secure the display panel hinges. Install the: display bezel display assembly system fan LED board WLAN card battery back cover Follow the procedure in After working inside your computer Removing the camera Follow the procedure in...
  • Page 43: Installing The Camera

    Installing the camera Align the camera to its slot on the display panel. Connect the camera cable to its connector on the display panel. Install the: display bezel display assembly system fan LED board WLAN card battery back cover Follow the procedure in After working inside your computer Removing the display Follow the procedure in...
  • Page 44 system fan display assembly display bezel display hinges To remove the display : a. Remove the screws that secure the display [1]. b. Lift the display panel and turn it over [2]. To remove the display: a. Peel away the adhesive tape above the display connector [1]. b.
  • Page 45: Installing The Display

    Installing the display Connect the display connector cable to its connector on the display panel. Affix the adhesive tape over the connector. Flip the display around and align it along the edges of the display panel. Install the screws that secure the display to the display panel. Install the: display hinges display bezel...
  • Page 46: Installing The Palmrest

    battery WLAN card LED board system fan display assembly memory heat sink system board The palmrest can be removed after all other components have been disassembled. Installing the palmrest Align the palmrest into its slot on the computer chassis. Install the: system board display assembly system fan...
  • Page 47: Removing The Power Connector

    back cover Follow the procedure in After working inside your computer Removing the power connector Follow the procedure in Before working inside your computer. Remove the: back cover battery WLAN card LED board system fan display assembly memory heat sink system board To remove the power connector: a.
  • Page 48: Installing The Power Connector

    Installing the power connector Align the power connector into its slot on the computer chassis. Install the: system board display assembly system fan LED board heat sink memory WLAN card battery back cover Follow the procedure in After working inside your computer...
  • Page 49: Technology And Components

    Technology and components Power adapter This laptop is offered with the 45 W power adapter. This adapter uses a USB C connector. WARNING: When you disconnect the power adapter cable from the laptop, grasp the connector, not the cable itself, and then pull firmly but gently to avoid damaging the cable. WARNING: The power adapter works with electrical outlets worldwide.
  • Page 50: Verifying The Processor Usage In Resource Monitor

    The processor performance details are displayed. Verifying the processor usage in Resource Monitor Press and hold the taskbar. Select Start Task Manager. The Windows Task Manager window is displayed. Click the Performance tab in the Windows Task Manager window. The processor performance details are displayed. Click Open Resource Monitor.
  • Page 51: Chipsets

    Downloading the chipset driver Turn on the laptop. Go to Dell.com/support. Click Product Support, enter the Service Tag of your laptop, and then click Submit. NOTE: If you do not have the Service Tag, use the autodetect feature or manually browse for your laptop model.
  • Page 52: Graphic Options

    Downloading drivers Turn on the laptop. Go to Dell.com/support. Click Product Support, enter the Service Tag of your laptop, and then click Submit. NOTE: If you do not have the Service Tag, use the auto detect feature or manually browse for your laptop model.
  • Page 53: Changing The Screen Resolution

    The display adapters are displayed. Changing the screen resolution Press and hold the desktop screen and select Display Settings. Tap or click Advanced display settings. Select the required resolution from the drop-down list and tap Apply. Rotating the display Press and hold on the desktop screen. A sub menu is displayed.
  • Page 54: Adjusting Brightness In Windows 10

    This laptop has 14– inch HD with 1366 x 768 pixels resolution (maximum) and FHD with 1920 x 1080 resolution (maximum). Adjusting brightness in Windows 10 To enable or disable automatic screen brightness adjustment: Swipe-in from the right edge of the display to access the Action Center. Tap or click All Settings →...
  • Page 55: Audio Controller

    The audio controller is displayed. Table 1. Identifying the audio controller in Windows 10 Before installation After installation Changing the audio settings Start the Search Charm and type Dell Audio in the search box. Start the Dell Audio utility from the left pane.
  • Page 56: Wlan Cards

    WLAN cards This laptop supports the Intel Dual Band Wireless AC 8260 WLAN card. Secure Boot screen options Option Description Secure Boot This option enables or disables the Secure Boot feature. Enable • Disabled • Enabled Default setting: Enabled. Expert Key Allows you to manipulate the security key databases only if the system is in Custom Management Mode.
  • Page 57: Identifying The Hard Drive In The Bios

    Identifying the Hard Drive in the BIOS Turn on or restart your laptop. When the Dell logo appears, perform one of the following actions to enter the BIOS setup program: • With keyboard — Tap F2 until the Entering BIOS setup message appears. To enter the Boot selection menu, tap F12.
  • Page 58: Starting The Camera

    Starting the camera To start the camera, open an application that uses the camera. For instance, if you tap the Dell webcam central software or the Skype software that is shipped with the laptop, the camera turns on. Similarly, if...
  • Page 59: Memory Features

    Verifying system memory in system setup (BIOS) Turn on or restart your laptop. Perform one of the following actions after the Dell logo is displayed: • With keyboard — Tap F2 until the Entering BIOS setup message appears. To enter the Boot selection menu, tap F12.
  • Page 60: Testing Memory Using Epsa

    With keyboard — Press F2. • Without keyboard — Press and hold the Volume Up button when the Dell logo is displayed on the screen. When the F12 boot selection menu is displayed, select Diagnostics from the boot menu, and press Enter.
  • Page 61: Realtek Hd Audio Drivers

    Table 3. Intel HD Graphics drivers Before installation After installation Realtek HD audio drivers Verify if the Realtek audio drivers are already installed in the laptop. Table 4. Realtek HD audio drivers Before installation After installation...
  • Page 62: System Setup

    Certain changes can cause your computer to work incorrectly. Boot Sequence Boot Sequence allows you to bypass the System Setup‐defined boot device order and boot directly to a specific device (for example: hard drive). During the Power-on Self Test (POST), when the Dell logo appears, you can: •...
  • Page 63: Navigation Keys

    For laptops, ensure that your computer battery is fully charged and connected to a power outlet Restart the computer. Go to Dell.com/support. Enter the Service Tag or Express Service Code and click Submit. NOTE: To locate the Service Tag, click Where is my Service Tag? NOTE: If you cannot find your Service Tag, click Detect My Product.
  • Page 64: System Setup Options

    11. Click Save to save the file on your computer. 12. Click Run to install the updated BIOS settings on your computer. Follow the instructions on the screen. NOTE: It is recommended not to update the BIOS version for more than 3 revisions. For example: If you want to update the BIOS from 1.0 to 7.0, then install version 4.0 first and then install version 7.0.
  • Page 65 SATA Operation Change the SATA controller mode Default: AHCI to either ATA or AHCI. Adapter Warnings Enable or disable the Adapter Default: Enable Warnings. Function Key Behavior Specifies the behavior of the Default: Function key function key <Fn>. Intel Smart Connect Enable or disable Intel Smart Default: Enable Technology...
  • Page 66: Technical Specifications

    Technical Specifications Physical Dimensions This topic provides the physical dimensions Feature Specification Height 19.2 mm (0.75 inch) Width 380 mm (14.96 inches) Depth 252.5 mm (9.94 inches) Weight (maximum) 2 Kg (4.40 lb) System information specifications Feature Specification DRAM bus width 64 bit Flash EPROM SPI 128 Mbits...
  • Page 67: Audio Specifications

    Feature Specification Speed 2133 MHz Minimum memory 4 GB Maximum memory 32 GB Audio specifications Feature Specification Controller Realtek ALC3246 with Waves MaxxAudio Pro Interface (internal) HD audio Interface (external) microphone in/stereo headphones/external speakers connector Speakers Internal speaker 2 W (RMS) amplifier Microphone Digital array microphone...
  • Page 68: Battery Specifications

    Feature Specification • Bluetooth 4.0 Battery specifications Feature Specification Type 3-cell “smart” lithium-ion (42 WHr) Depth 184.15 mm (7.25 inches) Height 5.9 mm (0.23 inches) Width 97.15 mm (3.82 inches) Weight 0.2 kg (0.44 lb) Voltage 14.8 V DC Life span 300 discharge per charge cycles Temperature range Operating...
  • Page 69: Display Specifications

    Display specifications Feature Specification Type WLED display Size 15.0 inches Height 190.00 mm (7.48 inches) Width 323.5 mm (12.59 inches) Diagonal 375.2 mm (14.77 inches) Active area (X/Y) 309.4 mm x 173.95 mm Maximum 1366 x 768 pixels resolution Refresh rate 60 Hz Operating angle 0°...
  • Page 70: Adapter Specifications

    Adapter specifications Feature Specification Type 45 W/65 W Input voltage 100–240 V AC Input current 1.30 A/1.60 A/1.70 A (maximum) Input frequency 50–60 Hz Output current 2.31 A/3.34 A Rated output 19.5 V DC voltage Temperature range 0°C to 40°C (32°F to 104°F) (operating) Temperature range –40°C to 70°C (–40°F to 158°F)
  • Page 71: System Setup Options

    System setup options NOTE: Depending on the computer and its installed devices, the items listed in this section may or may not appear. General screen options This section lists the primary hardware features of your computer. Option Description System This section lists the primary hardware features of your computer. Information •...
  • Page 72 • Enable Thunderbolt Boot Support. This is an optional feature. • Always Allows Dell Docks. This is an optional feature. • Enables Thunderbolt (and PCIe behind TBT) Pre-boot NOTE: USB keyboard and mouse always work in the BIOS setup irrespective of these settings.
  • Page 73: Video Screen Options

    Option Description • Disabled • • Bright (enabled by default) Keyboard This feature defines the time-out value for the keyboard backlight when an AC Backlight Timeout adapter is plugged into the system. The main keyboard illumination feature is not on AC affected.
  • Page 74: Security Screen Options

    NOTE: The video setting will be visible only when a video card is installed into the system. Security screen options Option Description Admin Password Allows you to set, change, or delete the administrator (admin) password. NOTE: You must set the admin password before you set the system or hard drive password.
  • Page 75: Secure Boot Screen Options

    Option Description Non-Admin Setup Allows you to determine whether changes to the setup options are allowed when Changes an Administrator Password is set. If disabled the setup options are locked by the admin password. UEFI Capsule Allows to control whether this system allows BIOS updates via UEFI capsule update Firmware Updates packages.
  • Page 76: Performance Screen Options

    Option Description • Enabled Default setting: Enabled. Expert Key Allows you to manipulate the security key databases only if the system is in Custom Management Mode. The Enable Custom Mode option is disabled by default. The options are: • • •...
  • Page 77: Power Management Screen Options

    Option Description • C states Default setting: The option is enabled. Intel TurboBoost Allows you to enable or disable the Intel TurboBoost mode of the processor. • Enable Intel TurboBoost Default setting: The option is enabled. Hyper-Thread Allows you to enable or disable the Hyper-Threading in the processor. Control •...
  • Page 78: Post Behavior Screen Options

    Configuration • Standard — Fully charges your battery at a standard rate. • ExpressCharge — The battery charges over a shorter period of time using Dell’s fast charging technology. This option is enabled by default. • Primarily AC use •...
  • Page 79: Virtualization Support Screen Options

    Option Description • By Numlock NOTE: When setup is running, this option has no effect. Setup works in Fn Key Only mode. Numlock Enable Allows you to enable the Numlock option when the computer boots. Enable Network. This option is enabled by default. Fn Key Emulation Allows you to set the option where the Scroll Lock key is used to simulate the Fn key feature.
  • Page 80: Wireless Screen Options

    Option Description VT for Direct I/O Enables or disables the Virtual Machine Monitor (VMM) from utilizing the additional hardware capabilities provided by Intel® Virtualization technology for direct I/O. Enable VT for Direct I/O - enabled by default. Trusted Execution This option specifies whether a Measured Virtual Machine Monitor (MVMM) can utilize the additional hardware capabilities provided by Intel Trusted Execution Technology.
  • Page 81: System Log Screen Options

    Option Description Data Wipe This field allows users to erase the data securely from all internal storage devices. The following is the device affected: • Internal M.2 SDD BIOS Recovery This field allows you to recover from certain corrupted BIOS conditions from a recover file on the user primary hard drive or an external USB key.
  • Page 82: Troubleshooting

    Troubleshooting The following section describes common troubleshooting steps that can be performed to resolve certain problems on your computer. Enhanced Pre-Boot System Assessment (ePSA) diagnostics The ePSA diagnostics (also known as system diagnostics) performs a complete check of your hardware. The ePSA is embedded with the BIOS and is launched by the BIOS internally.
  • Page 83: Battery Status Lights

    Memory issue Memory issue System board: Chipset failure Display failure (LCD) RTC Power failure PCI/video BIOS recovery 1 BIOS recovery 2 CPU configuration or CPU failure Generic POST video error (old LED pattern 1110) Battery status lights Table 10. Battery LED Behavior Battery charge LED Status LED behavior...
  • Page 84: Contacting Dell

    Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: Go to Dell.com/support.

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Vostro 14-5468P62f001P62f

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