Phone Softkey Templates; Manual Phone Registration - Cisco 8821 Administration Manual
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Cisco Unified Communications Manager Phone Configuration
• Speed dial
Use softkey features in the More menu to access other phone features, such as call park, call forward, redial,
hold, resume, and conferencing.
To modify a phone button template, choose Device > Device Settings > Phone Button Template from Cisco
Unified Communications Manager Administration. To assign a phone button template to a phone, use the
Phone Button Template field in the Cisco Unified Communications Manager Administration Phone
Configuration page. For more information, see the System Configuration Guide for Cisco Unified
Communications Manager.
Phone Softkey Templates
You can change the order of softkeys for the wireless phone with Cisco Unified Communications Manager
Administration. Unlike other phones that have buttons for some functions, the wireless phone has two
nonconfigurable softkeys. One of the softkeys is usually the More
you get a menu of appropriate actions.
When you configure a softkey template for the wireless phone, you configure the Cisco Unified Communications
Manager softkeys and their sequence in the More menu only. The order of softkeys in the softkey template
corresponds to the phone softkey list in the More menu. You can control the softkey display based on the call
state.
You can copy the Standard User softkey template and set it up as your standard wireless phone softkey
template. You can then copy your standard wireless phone softkey template if some of your users have specific
requirements.
For example, if most of your users want the Hold softkey as the first entry in the More menu, and the rest of
the users want Transfer in the first entry:
• Set up your standard wireless softkey template with the Hold softkey as the first softkey when the phone
• Copy the standard wireless softkey template, give it a new name and set the first softkey to be Transfer
• When you set up your user and phones, you can assign the appropriate softkey template.
To ensure that users hear the voice-messaging greeting when they are transferred to the voice message system,
you must set up a softkey template with Transfer as the first softkey for a connected call.
Softkey templates support up to 16 softkeys for applications.
For more information, see the System Configuration Guide for Cisco Unified Communications Manager.
Manual Phone Registration
When a new phone is added to your network, manual phone registration means that you need to configure
the phone in your call control system. The configuration includes the directory number, information about
the user, and the phone profile.
After you configure the phone in the call control system, you configure the phone to connect to the call control
system.
is in the connected state.
when the phone is in the connected state.
Cisco Wireless IP Phone 8821 and 8821-EX Administration Guide for Cisco Unified Communications Manager
Phone Softkey Templates
softkey, and when you press More,
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