Related Manuals for Cisco IP Talk 7940
Summary of Contents for Cisco IP Talk 7940
- Page 1 IP Talk Solutions Reference Guide Cisco 7940/7940G IP Phone Cisco 7960/7960G IP Phone...
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Page 3: Table Of Contents
Table of ConTenTs Getting started Adjusting the Phone . . . . . . . . . . . . . . . . . . . . . . . . 1 Dialing . - Page 4 Table of ConTenTs (continued) Using Your features (continued) Privacy Guard . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Redial .
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Page 5: Getting Started
GeTTinG sTarTed adJUsTinG THe PHone To adjust display Contrast Press the Settings button • Press 1 to select Contrast • Adjust the contrast using the Up/Down softkeys • Press the OK softkey • Press the Exit softkey • To adjust ring Volume With the handset in the cradle and speakerphone off, use the Volume Up/Down buttons . -
Page 6: Disconnecting A Call
To return a Call to the last Caller Lift the handset and dial *69 • Verify the number and press 1 to return the call • Wait for the called party to answer • Note: If your phone has toll restrictions, you will not be able to return restricted calls . -
Page 7: Receiving A Call
Call The Cisco 7940/7960 IP Phone has the following distinctive rings for incoming calls: Internal Calls – one ring • External Calls – two rings • Distinctive Ring – If configured by CIMCO, you • can have 3 numbers with different rings . You can distinguish between callers by having them call a specific number . -
Page 8: Using Your Features
UsinG YoUr feaTUres abbreViaTed dialinG Abbreviated Dialing lets you create up to 100 personal 2-digit speed dial codes . To Program an abbreviated dial Code Lift the handset and dial 77* • Follow the voice prompts • To Modify an abbreviated dial Code Lift the handset and dial 77* •... -
Page 9: Automatic Call Distribution Queues
aUToMaTiC Call disTribUTion QUeUes The service can distribute incoming calls arriving at a designated number to a defined group of agent phones . To answer calls, a user must be assigned to the queue by the system administrator and be logged in . To log into a Queue Press the line button associated with the desired •... -
Page 10: Call Block (Selective Call Rejection)
To enter a billing Code for a Call using the Menu Press the More softkey twice • Press the Billing softkey • Enter the billing code for the call using the • numeric keypad Press the More softkey twice • Press the Billing softkey •... - Page 11 Press # to confirm followed by 2 to exit • Hang up • To enable/Modify Call forwarding from a remote location Dial the number for Remote Access to Call • Forwarding or dial your phone number and press * at the message Enter your complete telephone number + # .
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Page 12: Call Forward (Busy)
Call forWard (bUsY) Call Forward (Busy) forwards calls to another number when you are already on a call . To enable/Modify Call forward (busy) Lift the handset and dial 76* • Enter the extension or phone number for the • forwarding destination followed by # . -
Page 13: Call Forward (Selective)
To disable Call forward (out of service) Lift the handset and dial 71* • Hang up • Call forWard (seleCTiVe) Selective Call Forward lets you forward calls from certain callers . The Selective Call Forward Menu provides step-by-step instructions on enabling/ disabling the feature, changing the forwarding number and managing the Call Forward List . -
Page 14: Direct Extension Assignment
Press the Confrn softkey to place the existing call • on Hold and provide dial tone Dial the extension or number that you would like • to add . Be sure to include the Outside Access Digit for external calls . After the new party answers, press the Confrn •... -
Page 15: Directed Call Pickup
(e .g ., Cisco 7940/7960) . direCTed Call PiCKUP Directed Call Pickup lets you answer a specific phone within your Directed Call Pickup Group . To Pickup a Call using the Menus Press the More softkey twice •... -
Page 16: Group Speed Dial
To Pickup a Call from another Phone using the Menu Press the More softkey twice • Press the Group softkey • To Pickup a Call from another Phone using star Codes Lift the handset, dial *06 • Note: If multiple inbound calls are ringing, the call that has been ringing the longest will be answered . -
Page 17: Mute
when you try to Intercom . receiving an intercom Call When someone initiates an Intercom call to your • phone and your phone is idle, your phone will beep and your speakerphone will be enabled MUTe Mute disables the microphone of the handset, speakerphone or headset so you can have a private conversation . -
Page 18: One-Touch Transfer
To enable Permanent Mode, press the Night • softkey twice To disable Permanent Mode, press the Night • softkey twice again one-ToUCH Transfer One-Touch Transfer lets you transfer a caller to another extension or to a voicemail box for another extension using a single key press . -
Page 19: Privacy Guard
PriVaCY GUard Privacy Guard screens inbound anonymous calls . To enable/disable Privacy Guard Lift the handset and dial *88 • Press 1 to enable/disable Privacy Guard • Hang up • To Change the Privacy Guard access Code Lift the handset and dial *88 •... -
Page 20: Transfer
Transfer Transfer enables you to transfer an active call to another extension or telephone number . To Transfer an active Call Press the More softkey • Press the Trnsfer softkey • Dial the extension or telephone number to which • you want to transfer the call If the called party answers, you may talk privately •... -
Page 21: Star Code Summary
sTar Code sUMMarY feature Cancel Abbreviated Dial 77* + menu 77* + menu Anonymous Call Rejection Call Forward – 72* + no . + # 73* All Calls Call Forward – Busy 76* + no . + # 77* Call Forward – 78* + no . - Page 22 noTes...
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