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A reader’s comment form is provided at the back of this publication. If the form has been removed, address comments to Information Development, Department H6DS-905-6C006, 11400 Burnet Road, Austin, Texas 78758-3493. To send comments electronically, use this commercial internet address: aix6kpub@austin.ibm.com. Any information that you supply may be used without incurring any obligation to you.
Partitioned System Overview Partition Profiles . System Profiles . Types of Partitions . Chapter 2. Using the Eserver pSeries 670 . Hardware Management Console (HMC) Overview and Setup . System Power-on Methods . Powering the Server On and Off .
Safety Notices A danger notice indicates the presence of a hazard that has the potential of causing death or serious personal injury. Danger notices appear on the following pages: v ix A caution notice indicates the presence of a hazard that has the potential of causing moderate or minor personal injury.
CAUTION: All IBM laser modules are designed so that there is never any human access to laser radiation above a class 1 level during normal operation, user maintenance, or prescribed service conditions. Data processing environments can contain equipment transmitting on system links with laser modules that operate at greater than class 1 power levels.
The Site and Hardware Planning Information , order number SA38-0508, contains information to help you plan your installation. v The Eserver pSeries 670 Installation Guide , order number SA38-0613, contains information on how to set up and cable the server and verify server operation.
The following terms are trademarks of International Business Machines Corporation in the United States, other countries, or both: v AIX v RS/6000 v e (logo) v IBM v pSeries Other company, product, and service names may be trademarks or service marks of others. Eserver pSeries 670 User’s Guide...
The system can be configured (or partitioned) to be used as multiple separate systems. This configuration is known as a logically partitioned system. The following illustration shows an Eserver pSeries 670 containing two Internal Battery Feature drawers. Hardware Management Console for...
Rack and Bulk Power Subsystem (BPA) The BPA is the main power control unit for the Eserver pSeries 670. This redundant bulk power assembly distributes power at 350 V to each drawer where conversion is made to the required chip level.
The HMC does not, however, verify if another partition profile is currently using a portion of these resources. For example, the HMC might show 16 processors on your system, but does not notify you that other partitions are using nine of them. You Chapter 1. Introducing the Eserver pSeries 670...
The HMC allows you to easily switch from the full system partition to logical partitions. The actual setup of the operating system in a partition may require some careful planning to ensure no conflicts exist between the two environments. Eserver pSeries 670 User’s Guide...
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For more detail on partitions, see the Hardware Management Console for pSeries Operations Guide , order number SA38-0603. Chapter 1. Introducing the Eserver pSeries 670...
Acting as a service focal point for service representatives to determine an appropriate service strategy Note: The HMC is shipped with the Eserver pSeries 670 and is the main interface for configuring and managing resources on this system through the HMC virtual terminal window.
Note: Only logic power will be removed; 350V dc power will still be present within the system. Graphics Console Support The Eserver pSeries 670 supports graphics consoles. Graphics console support requires the following adapters: v Graphics adapter with a graphics display attached v Universal Serial Bus (USB) adapter with a keyboard and mouse attached Only one graphics console is supported per system partition.
Reading the Operator Panel Display The operator panel display is located in the media drawer of the Eserver pSeries 670 and is used to: v Track the progress of the system unit self tests and configuration program v Display codes when the operating system comes to an abnormal end...
The numeric 1 key, when pressed during POST, starts the System Management Services (SMS) interface. 5 Key The numeric 5 key, when pressed during POST, initiates a system boot in service mode using the default service mode boot list. Eserver pSeries 670 User’s Guide...
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This option should only be used by service personnel to obtain additional debug information. To exit from the open firmware command prompt, type reset-all or power off the system and reboot. Chapter 2. Using the Eserver pSeries 670...
Chapter 3. Using the Service Processor Note: The information in this chapter regarding the configuring of serial ports, and modems attached to those serial ports, applies only to the serial ports (S1 and S2) on the primary I/O book (location U1.18-P1-H2). None of this information is applicable to the serial ports, or modems attached to those serial ports, on the Hardware Management Console for pSeries (HMC).
The service processor exits menu mode after ten minutes of inactivity and displays a message indicating that it has done so. Pressing any key on the virtual terminal window causes the main menu to display. Eserver pSeries 670 User’s Guide...
General User Menu The menu options presented to the general user are a subset of the options available to the privileged user. The user must know the general-access password, if one is set, to access this menu. GENERAL USER MENU 1.
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Displays additional error log information (this option is only for service personnel). v Exit from Menus Selecting this option will exit the service processor menus. You can re-enter the menus by pressing any key on the console. Eserver pSeries 670 User’s Guide...
Privileged User Menus The following menus are available to privileged users only. The user must know the privileged-access password, if one is set, to access these menus. Main Menu A listing at the top of the main menu contains the following: v Your system’s current firmware version v The firmware copyright notice v The system name given to your server during setup...
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Language Selection Menu See “Language Selection Menu” on page 35 for more information. v Call-In/Call-Out Setup Menu See “Call-In/Call-Out Setup Menu” on page 36 for more information. v Set System Name Allows setting of the system name. Eserver pSeries 670 User’s Guide...
Service Processor Setup Menu The following Service Processor Setup Menu is accessed from the Main Menu: SERVICE PROCESSOR SETUP MENU 1. Change Privileged Access Password 2. Change General Access Password 3. Enable/Disable Console Mirroring: Currently Enabled 4. Start Talk Mode 5.
Access Password Password None None Service processor MAIN MENU displays. None Users with the password see the service processor MAIN MENU. Users without password cannot log in. Users see menus associated with the entered password. Eserver pSeries 670 User’s Guide...
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v Change Privileged-Access Password Set or change the privileged-access password. It provides the user with the capability to access all service processor functions. This password is usually used by the system administrator or root user. v Change General-Access Password Set or change the general-access password. It provides limited access to service processor menus, and is usually available to all users who are allowed to power on the server, especially remotely.
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All system EPROMs that can be reprogrammed are updated at the same time and are as follows: – System power control network programming – Service processor programming – System firmware programming – Run-Time Abstraction Services Eserver pSeries 670 User’s Guide...
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v Serial Port Snoop Setup Menu Note: This option is disabled in partitioned systems. This menu can be used to set up serial port snooping, in which the user can configure serial port 1 as a ″catch-all″ reset device. From the service processor main menu, select option 1, service processor setup menu, then select option 8 (Serial Port Snoop Setup Menu).
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The scan log dump policy can also be set from the Tasks menu in the AIX service aids. Eserver pSeries 670 User’s Guide...
System Power Control Menu This menu is used to set power control options. Other menus that control boot options are available from this menu. SYSTEM POWER CONTROL MENU 1. Enable/Disable Unattended Start Mode: Currently Enabled 2. Ring Indicate Power-On Menu 3.
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See “Call-In/Call-Out Setup Menu” on page 36 for information on configuring modems. Option 2 is used to set the number of rings. Eserver pSeries 670 User’s Guide...
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v Reboot/Restart Policy Setup Menu The following menu controls the Reboot/Restart Policy: Reboot/Restart Policy Setup Menu 1. Number of reboot attempts: Currently 1 2. Use OS-Defined restart policy? Currently Yes 3. Enable supplemental restart policy? Currently No 4. Call-Out before restart: Currently Disabled 98.
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Enable/Disable Fast System Boot Allows the user to select the IPL type, mode, and speed of the system boot. Attention: Selecting the fast IPL results in several diagnostic tests being skipped and a shorter memory test being run. Eserver pSeries 670 User’s Guide...
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v Boot Mode Menu Note: This option is disabled in partitioned systems. The Boot Mode Menu allows you to select a boot mode. Boot Mode Menu 1. Boot to SMS Menu: Currently Disabled 2. Service Mode Boot from Saved List: Currently Disabled 3.
Read Service Processor Error Logs Displays error conditions detected by the service processor. Refer to “Service Processor Error Logs” on page 54 for an example of this error log. v Read System POST Errors Eserver pSeries 670 User’s Guide...
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This option should only be used by service personnel to obtain additional debug information. v Read NVRAM Displays Non Volatile Random Access Memory (NVRAM) content. v Read Service Processor Configuration Displays current service processor configuration. v Processor Configuration/Deconfiguration Menu This menu allows the user to change the system processor configuration. If it is necessary to take one of the processors offline, use this menu to deconfigure a processor, and then reconfigure the processor at a later time.
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1. Memory card 98. Return to Previous Menu After you select the memory card option by entering 1, a menu displays, allowing the selection of a memory book. The following is an example of this menu. Eserver pSeries 670 User’s Guide...
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MEMORY CONFIGURATION/DECONFIGURATION MENU 1: 16.16(00) Configured by system 2: 17.17(00) Configured by system 3: 18.18(00) Configured by system 4: 19.19(00) Configured by system 98. Return to Previous Menu Note: This table is built from vital product data collected during the last boot sequence.
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This menu displays the state of the processor subsystem disturbance/system attention LED and the fault/identify LED on the I/O subsystem(s). Use this menu to toggle the attention/fault LEDs between identify (blinking) and off. An example of this menu follows: Eserver pSeries 670 User’s Guide...
LED Indicator 1. CEC LED at location U1.18 Currently in IDENTIFY state 2. Drawer LED at location U1.9 Currently in OFF state 3. Drawer LED at location U1.5 Currently in IDENTIFY state 4. Drawer LED at location U1.1 Currently in OFF state 98.
Customer Account Setup Menu, see “Customer Account Setup Menu” on page 43. v Call-Out Test tests the configuration after the modem is installed and configured correctly. Note: If the system is running in partition mode, the call-out option is disabled. Eserver pSeries 670 User’s Guide...
Modem Configuration Menu Note: This option applies only to a modem attached to serial port 1 (S1) or serial port 2 (S2) on the primary I/O book. The first two lines of the Modem Configuration Menu contain status of the current selections.
Call-in and ring indicate power-on cannot be enabled at the same time. If ring-indicate power-on is already enabled and you try to enable call-in, a message prompts you for confirmation. Refer to the message displayed on the screen. Eserver pSeries 670 User’s Guide...
Serial Port Speed Setup Menu This menu allows you to set serial port speed to enhance terminal performance or to accommodate modem capabilities. Serial Port Speed Setup Menu 1. Serial Port 1 Speed: Currently 9600 2. Serial Port 2 Speed: Currently 9600 98.
2. Customer Administration Center Telephone Number: Currently Unassigned 3. Digital Pager Telephone Number: Currently Unassigned 4. Customer Voice Telephone Number: Currently Unassigned 5. Customer System Telephone Number: Currently Unassigned 98. Return to Previous Menu 0> Eserver pSeries 670 User’s Guide...
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v Service Center Telephone Number is the number of the service center computer. The service center usually includes a computer that takes calls from servers with call-out capability. This computer is referred to as the ″catcher.″ The catcher expects messages in a specific format to which the service processor conforms. For more information about the format and catcher computers, refer to the README file in the AIX /usr/samples/syscatch directory.
Remote timeout and remote latency are functions of your service provider’s catcher computer. Either use the defaults or contact your service provider for recommended settings. v Number of retries is the number of times you want the server to retry calls that failed to complete. Eserver pSeries 670 User’s Guide...
Customer Account Setup Menu This menu allows users to enter information that is specific to their account. Customer Account Setup Menu 1. Customer Account Number: Currently Unassigned 2. Customer RETAIN Login userid: Currently Unassigned 3. Customer RETAIN login password: Currently Unassigned 98.
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For example, if the system was powered on when ac loss occurred, it reboots/restarts when power is restored. If the system was powered off when ac loss occurred, it remains off when power is restored. Eserver pSeries 670 User’s Guide...
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v Timed power-on - refer to the shutdown -t command on servers using AIX. Working in conjunction with AIX, the Service Processor in your server can operate a timer, much like the wake-up timer on your clock radio. You can set the timer so that your server powers on at a certain time after shutting down.
Automatically Reboot After Crash (True/False). The default is false. When the setting is true, and if the service processor parameter ″Use OS-Defined Restart Policy″ is yes (the default), the service processor takes over for AIX to reboot/restart after a hardware or surveillance failure. Eserver pSeries 670 User’s Guide...
Service Processor Reboot/Restart Policy Controls The operating system’s automatic restart policy (see operating system documentation) indicates the operating system response to a system crash. The service processor can be instructed to refer to that policy by the Use OS-Defined Restart Policy setup menu. If the operating system has no automatic restart policy, or if it is disabled, then the service processor-restart policy can be controlled from the service processor menus.
Configuring and Deconfiguring Processors or Memory All failures that crash the system with a machine check or check stop, even if intermittent, are reported as a diagnostic callout for service repair. To prevent the recurrence of intermittent problems and improve the availability of the system until a scheduled maintenance window, processors and memory books with a failure history are marked ″bad″...
If Call-out is enabled, the service processor calls to report the failure and displays the operating-system surveillance failure code on the operator panel. Eserver pSeries 670 User’s Guide...
Operating System Surveillance Note: Operating system surveillance is disabled in partitioned systems. Operating system surveillance provides the service processor with a means to detect hang conditions, as well as hardware or software failures, while the operating system is running. It also provides the operating system with a means to detect a service processor failure caused by the lack of a return heartbeat.
3. To call out before restart, set Call-out before restart to ENABLED from the Reboot/Restart Policy Setup menu. Note: Some modems, such as IBM 7857-017, are not designed for the paging function. Although they can be used for paging, they will return an error message when they do not get the expected response from another modem.
Console Mirroring Console mirroring allows a user on one serial port to monitor the service processor activities on another serial port. This can be done on the locally attached HMC virtual terminal window or windows remotely attached through modems. Console mirroring is supported on any combination of locally or remotely attached monitors.
B1004999 Press Return to continue, or ’x’ to return to menu. If Return is pressed, the contents of NVRAM will be dumped 320 bytes at a time, starting at address 0000. Eserver pSeries 670 User’s Guide...
LCD Progress Indicator Log The following is an example of the LCD progress indicator log. It shows the types of entries that may appear in the log, and is for example purposes only. The progress indicator codes are listed from top (latest) to bottom (oldest). LCD Progress Indicator Log B0FF 0539..17...
The service processor does not wait for user input or power-on command, but moves through the phase and into the bring-up phase. Access the SMS menus or the service processor menus to reset the unattended start mode. Eserver pSeries 670 User’s Guide...
Standby Phase The standby phase can be reached in either of two ways: v With the server off and power connected (the normal path), recognized by OK in the LCD display. v With the server on after an operating system fault, recognized by an 8-digit code in the LCD display.
On an HMC-managed system, the service processor monitors the communication link between the managed system and the HMC. If the service processor detects that this communication link has been broken, it will post an error to the operating system running on the managed system. Eserver pSeries 670 User’s Guide...
Chapter 4. Using System Management Services Use the system management services menus to view information about your system or partition, and to perform tasks such as setting a password, changing the boot list, and setting the network parameters. Note: On some of the system management services (or service processor) screens, you will see the term LPAR , which is equivalent to the term logically partitioned system or simply partitioned system .
Use this option to instruct the service processor to restore the power-state of the server after a temporary power failure, which is necessary on servers that require automatic power-on after a power failure. The default setting is on. Eserver pSeries 670 User’s Guide...
Display Error Log A screen similar to the following displays when you select this option. You can view or clear your system error log. .--------------------------------------------------------. Error Log Date Time ErrorCode Location | Entry 1. 01/06/30 02:15:35 25a80011 U1.18-P1-H2/Q1 | | Entry 2. 01/07/01 03:18:36 20300026 U1.18-p1-H2/Q1 | `--------------------------------------------------------’...
2. Adapter Parameters 3. Ping .------. |X=Exit| `------’ ===> Note: Some applications may require that IP addresses contain leading zeroes for numbers less than 100. For example, 129.132.4.20 may need to be entered as 129.132.004.020. Eserver pSeries 670 User’s Guide...
IP Parameters Select the IP Parameters option from the Network Parameters menu to display a screen similar to the following: IP Parameters 1. Client IP Address [9.3.146.162] 2. Server IP Address [9.3.146.171] 3. Gateway IP Address [0.0.0.0] 4. Subnet Mask [255.255.255.0] .------.
Ethernet is selected, you can set parameters that control how the Ethernet adapter communicates with the network. For example, the following screen shows the menu for the Ethernet adapter configuration: 1. Data Rate [Auto] 2. Full Duplex [No] Eserver pSeries 670 User’s Guide...
Ping Select Ping from the Network Parameters menu to test a connection to a remote system unit. After selecting the Ping option, you must first choose an adapter to communicate with the remote system. Adapter Parameters Device Slot Hardware Address 1.
Select this option to define which display is used by the system for system management. If no console is selected, the console defaults to serial port 1 on the primary I/O book. Press 0 to select this console as the active console Eserver pSeries 670 User’s Guide...
AIX documentation. The AIX Documentation library is available at the following Web address: http//www.ibm.com/servers/aix/library/. Select Technical Publications. AIX documentation is also contained on the AIX Documentation CD. This documentation is made accessible by loading the documentation CD onto the hard disk or by mounting the CD in the CD-ROM drive.
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Display Current Settings Lists the current order of devices in the boot list. The following is an example of this screen. Current Boot Sequence 1. Diskette 2. SCSI CD-ROM id=1 ( loc=U1.9-P1-I1/Z1-A1 ) 3. SCSI 9100 MB Harddisk id=5 ( loc=U1.9-P1-I1/Z1-A5 ) 4.
Multiboot Startup <OFF> Toggles between off and on to select whether Multiboot menu starts automatically on startup. Select Language Select this option to change the language used by the system management services screens and the service processor menus. Select Language 1.
Chapter 5. Using the Online and Standalone Diagnostics The diagnostics consist of online diagnostics and standalone diagnostics. Attention: The AIX operating system must be installed in a partition in order to run online diagnostics on that partition. If the AIX operating system is not installed, use the standalone diagnostic procedures.
– If the diagnostics were loaded in maintenance or concurrent mode, type the shutdown -F command. v Under some conditions, the system might stop, with instructions displayed on attached displays and terminals. Follow the instructions to select a console display. Eserver pSeries 670 User’s Guide...
Online Diagnostics Modes of Operation Note: When running online diagnostics on a partition in a partitioned system, diagnostics can be run only on resources that are allocated to that partition. The online diagnostics can be run in the following modes: v Service Mode v Concurrent Mode v Maintenance Mode...
1. Log in to the AIX operating system as root user or use CE Login. 2. Enter the diag command. 3. When the DIAGNOSTIC OPERATING INSTRUCTIONS display, follow the instructions to check out the desired resources. Eserver pSeries 670 User’s Guide...
The AIX Documentation library is available at the following Web address: http//www.ibm.com/servers/aix/library/. Select Technical Publications. AIX documentation is also contained on the AIX Documentation CD. This documentation is made accessible by loading the documentation CD onto the hard disk or by mounting the CD in the CD-ROM drive.
SCSI adapter card which the CD-ROM drive is attached must be moved to the same partition. It is recommended that you attach few SCSI devices to the same SCSI controller card to prevent moving them, along with the CD-ROM drive, between Eserver pSeries 670 User’s Guide...
1. Stop all programs including the AIX operating system (get help if needed). 2. Remove all tapes, diskettes, and CD-ROMs. 3. Power off the Eserver pSeries 670 (refer to Full System Management Tasks in the Hardware Management Console for pSeries Operations Guide , order number SA38-0603, for more information on full system partitions).
NIM server but Cstate has not been set, no #name:Cstate: data will be returned. ClientName:BOS installation has been enabled: The client is not registered on the NIM server. 0042-053 lsnim: there is no NIM object named "ClientName" Eserver pSeries 670 User’s Guide...
NIM boot. Note: If the ping fails, refer to the Boot Problems and Concerns section of the Eserver pSeries 670 Service Guide and follow the steps for network boot problems. To temporarily change the system bootlist so that the network adapter attached to the NIM server network is first in the bootlist, do the following: 1.
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There may be network problems preventing you from connecting to the NIM server. Verify the settings and the status of the network. If you continue to have problems, refer to the Boot Problems and Concerns section of the Eserver pSeries 670 Service Guide and follow the steps for network boot problems.
Chapter 6. Introducing Tasks and Service Aids The AIX diagnostic package contains programs that are called tasks . Tasks can be thought of as performing a specific function on a resource; for example running diagnostics, or performing a service aid on a resource. Note: Many of these programs work on all system model architectures.
Display Software Product Data v Display System Environmental Sensors v Display Test Patterns v Download Microcode v Fibre Channel RAID Service Aids v Flash SK-NET FDDI Firmware v Format Media v Generic Microcode Download v Hot Plug Task Eserver pSeries 670 User’s Guide...
v Local Area Network Analyzer v Log Repair Action v Periodic Diagnostics v PCI RAID Physical Disk Identify v Process Supplemental Media v Run Diagnostics v Run Error Log Analysis v Run Exercisers v Save or Restore Hardware Management Policies v SCSI Bus Analyzer v SCSI Tape Drive Service Aid v Spare Sector Availability...
If these errors exceed the threshold values, the user is prompted to replace the physical disk. This task can be run directly from the AIX command line. See the following command syntax: diag -c -d RAID adapterName -T "certify {-l chID | -A}" Eserver pSeries 670 User’s Guide...
Flag Description Physical Disk channel/ID (example: 27) All disks Change Hardware Vital Product Data Use this service aid to display the Display/Alter VPD Selection Menu. The menu lists all resources installed on the system. When a resource is selected, a menu displays that lists all the VPD for that resource.
Use this service aid to display and change the following settings for the Remote Maintenance Policy. Note: Because of system capability, some of the following settings might not be displayed by this service aid. v Configuration File for Modem on S1 Configuration File for Modem on S2 Eserver pSeries 670 User’s Guide...
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Enter the name of a modem configuration file to load on either serial port 1 (S1) or serial port 2 (S2). The modem configuration files are located in the directory /usr/share/modems. If a modem file is already loaded, it is indicated by Modem file currently loaded.
Power On Via Ring Indicate (on/off) v Number of Rings Before Power On You can access this service aid directly from the AIX command line, by typing: /usr/lpp/diagnostics/bin/uspchrp -r Eserver pSeries 670 User’s Guide...
Configure Surveillance Policy This service aid monitors the system for hang conditions; that is, hardware or software failures that cause operating system inactivity. When enabled, and surveillance detects operating system inactivity, a call is placed to report the failure. Use this service aid to display and change the following settings for the Surveillance Policy.
4. Install any other drives (that were removed) into their original location. To prevent problems that can occur when running this service aid from disk, it is suggested that this service aid be run, when possible, from the diagnostics that are loaded from removable media. Eserver pSeries 670 User’s Guide...
Display/Alter Sector This selection allows the user to display and alter information on a disk sector. Attention: Use caution when you use this service aid because inappropriate modification to some disk sectors can result in total loss of all data on the disk. Sectors are addressed by their decimal sector number.
This option allows the user to turn on or off running the diagnostic in loop mode (the default is off). Note: This option is only displayed when you run Online Diagnostics in Service Mode. v Include Advanced Diagnostics Eserver pSeries 670 User’s Guide...
This option allows the user to turn on or off including the Advanced Diagnostics (the default is off). v Include Error Log Analysis This option allows the user to turn on or off including the Error Log Analysis (ELA) (the default is off). v Number of Days Used to Search Error Log This option allows the user to select the number of days for which to search the AIX error log for errors when running the Error Log Analysis.
Normal – The sensor reading is within the normal operating range. v Critical High – The sensor reading indicates a serious problem with the device. Run diagnostics on sysplanar0 to determine what repair action is needed. Eserver pSeries 670 User’s Guide...
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v Critical Low – The sensor reading indicates a serious problem with the device. Run diagnostics on sysplanar0 to determine what repair action is needed. v Warning High – The sensor reading indicates a problem with the device. This could become a critical problem if action is not taken.
This task can be run directly from the AIX command line. See the following sections for instructions on downloading to a particular type of adapter or device. Eserver pSeries 670 User’s Guide...
Download Microcode to PCI SCSI RAID Adapter The command syntax for a PCI SCSI RAID Adapter is as follows: diag -c -d RAID adapterName -T "download [-B] [-D] [-P]" Flag Description Download boot block microcode (default to functional microcode) Microcode is on diskette (default to /etc/microcode directory) Download the previous level of microcode (default to latest level) Download Microcode to Disk Drive Attached to a PCI SCSI RAID Adapter The command syntax for a disk drive attached to a PCI SCSI RAID Adapter is as...
Force flag. Required to download microcode if the current level is unavailable on the source. Microcode level. The default is latest. Source of the new microcode. The default is the /etc/microcode directory. Default value is disk. Eserver pSeries 670 User’s Guide...
Fibre Channel RAID Service Aid The Fibre Channel RAID service aids contain the following functions: Certify LUN This selection reads and checks each block of data in the Logical Unit Number (LUN). If excessive errors are encountered, the user is notified. You can run this task from the AIX command line.
For a newly installed drive, you can ensure that all blocks on the drive are overwritten with your pattern if you use the following procedure: 1. Format the drive. 2. Check the defect MAP by running the Erase Disk selection. Eserver pSeries 670 User’s Guide...
Note: If you use the Format and Certify option, there may be some blocks which get placed into the grown defect MAP. 3. If there are bad blocks in the defect MAP, record the information presented and ensure that this information is kept with the drive. This data is used later when the drive is to be overwritten.
On completion, a status code is returned, and the user is returned to the service aid. The genucode script should have a # ! /usr/bin/ksh line at the beginning of the file. Return status of 0 should be returned if the program was successful. Eserver pSeries 670 User’s Guide...
Hot-Plug Task The Hot-Plug Task provides software function for those devices that support hot-plug or hot-swap capability. This includes PCI adapters, SCSI devices, and some RAID devices. The Hot-Plug Task has a restriction when running in Standalone or Online Service mode;...
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Standalone Diagnostics are booted. v The following functions are not available from the Standalone Diagnostics and will not display in the list: – Add a PCI Hot Plug Adapter – Configure Devices – Install/Configure Devices Added After IPL Eserver pSeries 670 User’s Guide...
You can run this task directly from the command line by typing the following command: diag -d device -T"identifyRemove". However, note that some devices support both the PCI Hot-Plug task and the RAID Hot-Plug Devices task. If this is the case for the device specified, the Hot-Plug Task displays instead of the PCI Hot Plug Manager menu.
Internet addresses of both stations. v Monitoring ring (Token Ring only). The ring is monitored for a specified period of time. Soft and hard errors are analyzed. Eserver pSeries 670 User’s Guide...
Log Repair Action The Log Repair Action task logs a repair action in the AIX Error Log. A Repair Action log indicates that a FRU has been replaced, and error log analysis should not be done for any errors logged before the repair action. The Log Repair Action task lists all resources.
Acknowledge an error Back one page Toggle between cycle count and last error View the AIX error log Page forward one page Return to Main Menu Refresh screen Enable or disable beep on error Exit system exerciser Eserver pSeries 670 User’s Guide...
Abbreviations The following list describes abbreviations used in the exerciser reports. Abbreviation Description Continue on error (use number to select). Device has run the specified number of cycles and is not running. The exerciser has been terminated by a signal. Device has stopped with an error.
When the SCSI Bus Service Aid is started, a description of the service aid displays. Pressing the Enter key displays the Adapter Selection menu. Use this menu to enter the address to transmit the SCSI Inquiry Command. Eserver pSeries 670 User’s Guide...
When the adapter is selected, the SCSI Bus Address Selection menu displays. Use this menu to enter the address to transmit the SCSI Inquiry Command. After the address is selected, the SCSI Bus Test Run menu displays. Use this menu to transmit the SCSI Inquiry Command by pressing Enter.
Format and Certify Disk Update Disk-Based Diagnostics This service aid allows fixes (APARs) to be applied. This task invokes the SMIT Update Software by Fix (APAR) task. You can install any APAR using this task. Eserver pSeries 670 User’s Guide...
Update System or Service Processor Flash Partitions Attention: In a logical partitioned system, ask the customer or system administrator if a service partition has been designated. If the service partition is designated, the customer or system administrator must shut down all of the other partitions. Perform the firmware update using the service aid or the AIX command line in that partition.
The update_flash command reboots the entire system. Do not use this command if more than one user is logged in to the system. 7318 Serial Communications Network Server Service Aid This service aid provides a tool for diagnosing terminal server problems. Eserver pSeries 670 User’s Guide...
This procedure requires an Hardware Management Console for pSeries (HMC) attached to the HMC port on the Eserver pSeries 670. v This procedure runs the AIX online diagnostics in service mode on a full system partition.
Power on Diagnostic Stored Boot List option (refer to Full System Management Tasks in the Hardware Management Console for pSeries Operations Guide ). 5. Insert the diagnostic media into the CD-ROM drive of the Eserver pSeries 670 ( not into the HMC CD-ROM drive). 6. Enter any requested passwords.
If the server passed all the diagnostic tests, the verification process is complete and your server is ready to use. If you received an error code, record the code and go to the Eserver pSeries 670 Service Guide . Chapter 7. Verifying the Hardware Operation...
Chapter 8. Hardware Problem Determination This chapter provides information on using standalone or online diagnostics to help you solve hardware problems. You may obtain more extensive problem isolation by running online diagnostics in service mode. This requires that the partition be rebooted (in a logical partitioned system) with no other users on that partition or that the system be rebooted (in a full system partition) with no other users on the system.
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Note: Do not turn off the system unit if the system is running one or more logical partitions. Go to “Step 6” on page 123. Go to “Step 9” on page 123. Eserver pSeries 670 User’s Guide...
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Step 6 This step loads online diagnostics in service mode. 1. Reboot the system. 2. At the SMS menu, press the numeric 6 key on the keyboard to indicate that diagnostics are to be loaded. 3. Type the requested passwords. 4.
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If you get an SRN, record it, and go to “Step 14” on page 125. If you do not get an SRN, go to “Step 16” on page 126. The system does not respond to selecting Go to “Step 10”. diagnostics. Eserver pSeries 670 User’s Guide...
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Step 12 Did the Diagnostic Selection Menu display? If Problem Determination was selected from the Diagnostic Mode Selection menu, and if a recent error has been logged in the error log, the diagnostics automatically begin testing the resource. Follow the displayed instructions. v If the No Trouble Found screen is displayed, press Enter.
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Go to “Step 7” on page 123. Go to “Step 9” on page 123. Step 16 The diagnostics did not detect a hardware problem. If you still have a problem, contact your service organization. Eserver pSeries 670 User’s Guide...
Problem Determination When Unable to Load Diagnostics Use the following procedure to obtain an error code. The service organization uses the error code to determine which field replaceable units (FRUs) are needed to restore the system to correct operation. Step 1. Considerations before Running This Procedure Go to “Step 2”.
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The system stops with a three-, four- or eight-digit Record the error code(s) and report the problem to the error code(s) displayed on the console. service organization. Eserver pSeries 670 User’s Guide...
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Symptom Action The system login prompt is displayed. You may not have pressed the correct key or you may not have pressed the key soon enough when you were to indicate a service mode boot of diagnostic programs. If this was the case, start over at the beginning of this step.
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121. Step 7 There is a problem with the keyboard. Go to the problem-determination documentation for this type of terminal. For more information, refer to the Hardware Management Console for pSeries Maintenance Guide . Eserver pSeries 670 User’s Guide...
Appendix A. Communications Statements The following statement applies to this product. The statement for other products intended for use with this product appears in their accompanying documentation. Federal Communications Commission (FCC) Statement Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
This is a Class A product based on the standard of the Voluntary Control Council for Interference by Information Technology Equipment (VCCI). If this equipment is used in a domestic environment, radio disturbance may arise. When such trouble occurs, the user may be required to take corrective actions. Eserver pSeries 670 User’s Guide...
Dieses Gerät ist berechtigt in Übereinstimmung mit Dem deutschen EMVG vom 9.Nov.92 das EG–Konformitätszeichen zu führen. Der Aussteller der Konformitätserklärung ist die IBM Germany. Dieses Gerät erfüllt die Bedingungen der EN 55022 Klasse A. Für diese von Geräten gilt folgende Bestimmung nach dem EMVG: Geräte dürfen an Orten, für die sie nicht ausreichend entstört sind, nur mit besonderer...
The battery(s) must be recycled or disposed of properly. Recycling facilities may not be available in your area. In the United States, IBM has established a collection process for reuse, recycling, or proper disposal of used sealed lead acid, nickel cadmium and nickel metal hydride batteries and battery packs from IBM equipment.
A-weighted sound power level; LpAm is the mean A-weighted sound pressure level at the 1-meter bystander positions; 1 B = 10 dB. 4. All measurements made in conformance with ISO 7779 and declared in conformance with ISO 9296. Eserver pSeries 670 User’s Guide...
Appendix C. Notices This information was developed for products and services offered in the U.S.A. The manufacturer may not offer the products, services, or features discussed in this document in other countries. Consult the manufacturer’s representative for information on the products and services currently available in your area. Any reference to the manufacturer’s product, program, or service is not intended to state or imply that only that product, program, or service may be used.
Appendix D. Service Processor Setup and Test Attention: This procedure applies to modems attached to the serial ports (S1 and S2) on the primary I/O book (location U1.18-P1-H2). It does not affect the operation of the modem attached to the Hardware Management Console for pSeries (HMC). The call-out function is normally handled by the Service Focal Point running on the HMC.
6. Call your server again. The operating system answers and offers you the login prompt. If these tests are successful, call-in is working. 7. Log in and type shutdown -F to shut down your server. 8. The message No Carrier displays on your remote terminal. Eserver pSeries 670 User’s Guide...
Testing Call-Out During the setup, you entered your phone numbers for the pager and customer voice. These numbers are used for this test. 1. Your remote terminal is disconnected as a result of the Call-In test. 2. Call your server again. 3.
Appendix E. Modem Configurations Note: This appendix applies only to modems attached to the serial ports (S1 and S2) on the primary I/O book (location U1.18-P1-H2). These configuration files do not apply to the modem attached to the Hardware Management Console for pSeries (HMC). Sample Modem Configuration Files This appendix contains information about several sample modem configuration files that either work directly with your modem or provide a good starting point for a custom...
If Yes, use modem configuration file modem_m0.cfg and go to step 7 on page 145. Note: The IBM 7852-400 modem has DIP switches on the right side of the unit. See “IBM 7852-400 DIP Switch Settings” on page 146 for the correct switch settings.
See your modem manual for more information. Some modems, such as the IBM 7857-017, are not designed for the paging function. Although they can be used for paging, they return an error message when they do not get the expected response from another modem.
Down Modem Emulation Disabled Auto Answer Enabled Maximum Throughput Enabled RTS Normal Functions Down Enable Command Mode Down Remote Digital Loopback Test Enabled Dial-Up Line Enabled AT Responses Enabled (Extended Responses Disabled) *Down Asynchronous Operation Eserver pSeries 670 User’s Guide...
Switch Position Function 28.8KB Line Speed CD and DSR Normal Functions 2-Wire Leased Line Enabled * Only switches 11 and 12 are changed from the factory default settings. Xon/Xoff Modems Some early modems assume software flow control (Xon/Xoff) between the computer and the modem.
In case recovery becomes necessary, shut down your system using established procedures. Disconnect the power cable and press the power button to drain capacitance while power is disconnected. Disconnect and reconnect modem power, and then reconnect system power to completely reinitialize your system. Eserver pSeries 670 User’s Guide...
Transfer of a Modem Session Because many modem command variations exist, the sample modem configuration files located at the end of this appendix have been written to capture the largest number of workable modem settings. The modem command &Dn (where n is a number) generally sets the modem response to the Data Terminal Ready (DTR) signal from the server’s serial port.
As a result, that serial device’s connection and function could be affected. These impacts may make that port unattractive for devices other than a temporary local ASCII terminal. Eserver pSeries 670 User’s Guide...
# Licensed Materials - Property of IBM # US Government Users Restricted Rights - Use, duplication or # disclosure restricted by GSA ADP Schedule Contract with IBM Corp. # The modem has configuration switches. They should be set to the # factory default settings, except switches 11 and 12.
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# time to enter paging number. # %R = paging number expect "0\r" timeout 60 # Confirm successful command. delay 2 # Wait before hanging up. send "ATH0\r" # Hang up. expect "0\r" timeout 2 # Confirm successful command. done Eserver pSeries 670 User’s Guide...
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ripo: send "AT&F&E2E0T\r" # Reset to factory defaults. # Reliable mode # Echo off ignore "0\r" or "OK\r\n" timeout 2 # Ignore modem response. send "AT&E12&E14\r" # Disable pacing # Disable data compression expect "0\r" or "OK\r\n" timeout 2 # Confirm successful command. send "AT&SF1&S0S9=1\r"...
Sample File modem_m1.cfg # COMPONENT_NAME: (ESPSETUP) ENTRY SERVICE PROCESSOR SETUP modem_m1 # FUNCTIONS: Modem configuration file specifically for IBM 7857-017 modem with # Auto-Reliable feature. This feature must be turned off for Catcher calls. # This example uses the AT&F reset command to choose the factory defaults.
# Licensed Materials - Property of IBM # US Government Users Restricted Rights - Use, duplication or # disclosure restricted by GSA ADP Schedule Contract with IBM Corp. # If the modem has configuration switches, they should be set to the # factory default settings.
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# time to enter paging number. # %R = paging number # Confirm successful command. expect "0\r" timeout 60 delay 2 # Wait before hanging up. send "ATH0T\r" # Hang up. expect "0\r" timeout 2 # Confirm successful command. done Eserver pSeries 670 User’s Guide...
# Licensed Materials - Property of IBM # US Government Users Restricted Rights - Use, duplication or # disclosure restricted by GSA ADP Schedule Contract with IBM Corp. # If the modem has configuration switches, they should be set to the # factory default settings.
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connect: send "ATDT%N\r" # Tone dialing command. # %N from Call Home setup. # Expect a connection response. expect "16\r" or "15\r" or "14\r" or "12\r" or "10\r" or "5\r" or "1\r" busy "7\r" timeout 60 done retry: send "A/" # Repeat the previous command.
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# Set AutoAnswer OFF expect "0\r" timeout 2 # Confirm command successful. done # RI Power On enabled. error: # Handle unexpected modem # responses. expect "8\r" or "7\r" or "6\r" or "4\r" or "3\r" delay 2 done Eserver pSeries 670 User’s Guide...
# Licensed Materials - Property of IBM # US Government Users Restricted Rights - Use, duplication or # disclosure restricted by GSA ADP Schedule Contract with IBM Corp. # If the modem has configuration switches, they should be set to the # factory default settings.
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"16\r" or "15\r" or "14\r" or "12\r" or "10\r" or "5\r" or "1\r" timeout 60 done page: send "ATDT%N,,,,%R;\r" # %N = pager call center number # Add enough commas to wait for # time to enter paging number. Eserver pSeries 670 User’s Guide...
# Licensed Materials - Property of IBM # US Government Users Restricted Rights - Use, duplication or # disclosure restricted by GSA ADP Schedule Contract with IBM Corp. # If the modem has configuration switches, they should be set to the # factory default settings.
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send "ATS0=0\r" # Set AutoAnswer OFF expect "0\r" timeout 2 # Confirm command successful. send "AT&C1&D2&R1\r" # Detect carrier and DTR, # Ignore RTS. expect "0\r" timeout 2 # Confirm command successful. done connect: send "ATDT%N\r" # Tone dialing command. # %N from Call Home setup.
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# Ignore RTS. expect "0\r" timeout 2 # Confirm command successful. done # RI Power On enabled. error: # Handle unexpected modem # responses. expect "8\r" or "7\r" or "6\r" or "4\r" or "3\r" delay 2 done Eserver pSeries 670 User’s Guide...
# Licensed Materials - Property of IBM # US Government Users Restricted Rights - Use, duplication or # disclosure restricted by GSA ADP Schedule Contract with IBM Corp. # If the modem has configuration switches, they should be set to the # factory default settings.
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# or timeout. # Expect a connection response. expect "16\r" or "15\r" or "14\r" or "12\r" or "10\r" or "5\r" or "1\r" timeout 60 done page: send "ATDT%N,,,,%R;\r" # %N = pager call center number Eserver pSeries 670 User’s Guide...
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# Add enough commas to wait for # time to enter paging number. # %R = paging number # Confirm successful command. expect "0\r" timeout 60 delay 2 # Wait before hanging up. send "ATH0T\r" # Hang up. expect "0\r" timeout 2 # Confirm successful command.
Index Numerics customizing files modem 7318 server service aid 116 configuration 146 about this book xiii deconfigure acoustical memory 49 noise processor 49 emissions 136 device adapter boot 68 parameters 64 install 68 AIX documentation 67, 77, 92 diagnostics alter/display bootlist 94 considerations 73 loading 79 online 117...
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149 language modem_f.cfg, sample file 163 select 71 modem_f0.cfg, sample file 166 language selection menu 35 modem_f1.cfg, sample file 169 laser compliance statement x modem_z.cfg, sample file 157 laser safety information x Eserver pSeries 670 User’s Guide...
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modem_z0.cfg, sample file 160 POST (continued) multiboot 67 keys numeric 1 10 numeric 5 10 network service aid 108 numeric 6 11 NIM server numeric 8 11 configuration 80 power control network utilities menu 34 client 81 power-off standalone diagnostics 79 service processor noise emissions using the HMC 8...
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RAID service aid 101 privileged user menus 17 flash SK-NET FDDI firmware 102 procedures in service mode 43 format media 102 processor configuration/deconfiguration menu 31 generic microcode download 104 reboot/restart policy setup menu 27 hot plug task 105 Eserver pSeries 670 User’s Guide...
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service processor (continued) reboot/restart recovery 46 tasks ring indicate power-on menu 26 introducing 83 serial port telephone setup menu 40 configuration 141 terminal emulators 148 serial port selection menu 38 terminal type serial port snoop setup menu 23 identifying 74 serial port speed setup menu 39 testing the setup settings...
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Thank you for your responses. May we contact you? h Yes h No When you send comments to IBM, you grant IBM a nonexclusive right to use or distribute your comments in any way it believes appropriate without incurring any obligation to you. Name...
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