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Dell Latitude 5290 Owner's Manual
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Dell Latitude 5290 Owner's Manual

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Latitude 5290
Owner's Manual
Regulatory Model: P27S
Regulatory Type: P27S002

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Summary of Contents for Dell Latitude 5290

  • Page 1 Latitude 5290 Owner's Manual Regulatory Model: P27S Regulatory Type: P27S002...
  • Page 2 A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2018 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

  • Page 3: Working On Your Computer

    Due to the increased density of semiconductors used in recent Dell products, the sensitivity to static damage is now higher than in previous Dell products. For this reason, some previously approved methods of handling parts are no longer applicable.
  • Page 4 Two recognized types of ESD damage are catastrophic and intermittent failures. • Catastrophic – Catastrophic failures represent approximately 20 percent of ESD-related failures. The damage causes an immediate and complete loss of device functionality. An example of catastrophic failure is a memory DIMM that has received a static shock and immediately generates a "No POST/No Video"...
  • Page 5 Transporting sensitive components When transporting ESD sensitive components such as replacement parts or parts to be returned to Dell, it is critical to place these parts in anti-static bags for safe transport.
  • Page 6 Removing and installing components Topics: • Recommended tools • Screw size list • Subscriber Identity Module(SIM) board • Base cover • Battery • Solid state drive • Hard drive • Coin cell battery • Heat sink assembly • WLAN card •...

  • Page 7: Table Of Contents

    Screw size list Table 1. Latitude 5290 screw size list M2*3 Component (Thin M2.5*6.3 M2*6 M3*3 M2*2 M2*5 M2*2.5 M2.5*3 M2x5.4 head) Base cover Battery Heatsink assembly WLAN SSD card Keyboard Display assembly Display panel Power connector port Palmrest LED board...

  • Page 8: Base Cover

    Push the SIM card tray into the slot until it clicks into place. Removing the Subscriber Identification Module card CAUTION: Removing the Subscriber Identification Module (SIM) card when the computer is on may cause data loss or damage the card. Ensure your computer is turned off or the network connections are disabled. Insert a paperclip or a SIM card removal tool into the pinhole on the SIM card tray.

  • Page 9: Installing The Base Cover

    Installing the base cover Place the base cover to align with the screw holders on the system. Tighten the 8 captive screws to secure the base cover to the system. Removing and installing components...

  • Page 10: Battery

    Follow the procedure in After working inside your computer. Battery Removing the battery NOTE: 68 WHr battery supports only with the SSD card. Follow the procedure in Before working inside your computer. Remove the base cover. To remove the battery: Disconnect the battery cable from the connector on the system board [1] and unroute the cable from the routing channel.

  • Page 11: Solid State Drive

    Solid state drive Removing the SSD card Follow the procedure in Before working inside your computer. Remove the : base cover battery To remove the Solid State Drive (SSD) card: Peel the adhesive mylar shield that secures the SSD card [1]. NOTE: Need to be removed carefully in order to be reused on the replacement SSD.
  • Page 12 battery base cover Follow the procedure in After working inside your computer. Removing the SSD with holder For models shipped with 2230 SSDs, the SSD requires installation of a specific holder over the SSD for securing the SSD in place. Follow the procedure in Before working inside your computer.
  • Page 13 base cover Follow the procedure in After working inside your computer. Removing the SSD frame Follow the procedure in Before working inside your computer. Remove the: base cover battery SSD card To remove the SSD frame: Remove the single (M2*3) screw that secures the SSD frame to the system [1]. b Lift the SSD frame away from the system [2].
  • Page 14 Hard drive Removing hard drive Follow the procedure in Before working inside your computer. Remove the : battery base cover To remove the hard drive: Disconnect the hard drive cable from the connector on the system board [1]. b Remove the 4 (M2 x 5.4) screws that secure the hard drive assembly to the system [2]. Remove the hard drive assembly from the system.
  • Page 15 Replace the hard drive cable. Replace the screws to secure the hard drive assembly to the system. Connect the hard drive cable to the connector on the system board. Install the : battery base cover Follow the procedures in After working inside your system.

  • Page 16: Heatsink Assembly

    Installing coin cell battery Affix the coin cell battery on the system board. Connect the coin cell battery cable to the connector on the system board. Install the : battery base cover Follow the procedure in After working inside your computer.

  • Page 17: Wlan Card

    Installing the heat sink assembly Place the heat sink assembly on the system board. Replace the 2 (M2*3) screws that secure the fan and the 4 (M2x3) screws that secure the heat sink on the system board. NOTE: • Replace the heat sink screws in sequential order as indicated on the heat-sink. •...

  • Page 18: Removing The Wwan Card

    Installing WLAN card Insert the WLAN card into the connector on the system board. Connect the WLAN antenna cables to the connectors on the WLAN card. Place the WLAN card bracket to secure the WLAN cables. Replace the single M2*3 screw to secure the WLAN card to the system. Install the : battery base cover...

  • Page 19: Installing The Wwan Card

    Remove the single (M2x3) screw that secures the WWAN card bracket [1]. b Remove the metal bracket away from the system [2]. Disconnect the WWAN antenna cables from the connectors on the WWAN card [3]. d Slide and lift the WWAN card from the system [4]. Installing the WWAN card Insert the WWAN card into the slot on the system.
  • Page 20 To remove the memory module: Pry the clips securing the memory module until the memory module pops-up [1]. b Lift the memory module away from the connector [2]. Installing the memory module Insert the memory module into the memory connector at a 30 degree angle until the contacts are fully seated into the slot. Then, depress the module until the clips secure the memory module.

  • Page 21: Removing The Keyboard

    Installing keyboard lattice Place the keyboard lattice on the keyboard and press along the edges as well as in between the rows of keys until the lattice clicks in place. Follow the procedure in After working inside your computer. Removing the keyboard Follow the procedure in Before working inside your computer.
  • Page 22 Turn over the system and open the laptop in working mode. d Remove the 5 (M2*2) screws that secure the keyboard to the system [1]. Pry the keyboard from the bottom side and lift it away from the system [2] along with the keyboard cable and the keyboard back light cable.
  • Page 23 Removing and installing components...

  • Page 24: Installing The Keyboard

    Installing the keyboard Hold the keyboard and route the keyboard cable and the keyboard backlight cable through the palmrest in the system. Align the keyboard with the screw holders on the system. Replace the screws to secure the keyboard to the system. Turn the system and connect the keyboard cable and the keyboard backlight cable to the connector in the system.
  • Page 25 Installing power connector port Align the power connector port along the grooves on the slot and push it down. Place the metal bracket on the power connector port. Replace the single (M2x3) screw to secure the power connector bracket to the power connector port. Connect the power connector cable to the connector on the system board.
  • Page 26 SSD with holder SSD frame WLAN card WWAN card (optional) To release the chassis frame: Release the WLAN and WWAN cables from the routing channels [1]. b Disconnect the speaker cable from the connector on the system board [2]. Unroute the cable from the routing channel. d Lift the latch and disconnect the keyboard backlight cable and the keyboard cable from the connector [3, 4] on the system.

  • Page 27: Ssd Card

    Installing the chassis frame Place the chassis frame into the slot on the system. Replace the 2 (M2x3) screws, 3 (M2x5) screws and the 2 (M2x2) screws to secure the chassis frame to the system. Connect the keyboard cable and the keyboard backlight cable to the connector on the system. NOTE: There may be more than one cable to connect based on keyboard types.
  • Page 28 SmartCard module Removing smart card reader board Follow the procedure in Before working inside your computer. Remove the: base cover battery hard drive assembly SSD card SSD with holder SSD frame WLAN card WWAN card (optional) chassis frame To release the smart card reader board: Lift the latch and disconnect the smart card reader board cable from the connector [1].
  • Page 29 Installing smart card reader board Insert the smart card reader board to align with the tabs on the chassis. Replace the 2 (M2x3) screws to secure the smart card reader board to the system. Affix the smart card reader board cable and connect the cable to the connector. Install the: chassis frame WWAN card (optional)

  • Page 30: Removing The Speaker

    Speaker Removing the speaker Follow the procedure in Before working inside your computer. Remove the: base cover battery memory module hard drive assembly SSD card SSD with holder SSD frame WLAN card WWAN card (optional) chassis frame To remove the speakers: Peel the 3 pieces of adhesive tapes that secure the speaker cables [1] [2].

  • Page 31: Installing The Speaker

    Installing the speaker Insert the speaker module aligning it with the nodes on the chassis. Route the speaker cable through the routing channels. Affix the 3 adhesive tapes to secure the speaker cable. Install the: chassis frame WWAN card (optional) WLAN card SSD frame SSD with holder...

  • Page 32: Keyboard

    base cover battery memory module hard drive assembly SSD card SSD with holder SSD frame WLAN card WWAN card (optional) keyboard lattice keyboard heat sink assembly chassis frame Disconnect the following cables from the system board: Touchpad cable [1] b LED board cable [2] USH cable [3] To release the system board: Flip over the system and remove the single M2*3 screw that secures the display cable bracket in place [1].
  • Page 33 Lift the metal bracket away from the system [6]. To remove the system board: Remove the 3 (M2x3) screws that secure the system board in place [1]. b Lift the system board away from the system [2]. Removing and installing components...
  • Page 34 Installing system board Align the system board with the screw holders on the computer. Replace the 3 (M2*3) screws to secure the system board to the system. Place the metal bracket to secure the DisplayPort over USB Type-C. Replace the 2 (M2*5) screws to secure the metal bracket on the DisplayPort over USB Type-C. Connect the power connector port cable to the connector on the system board.

  • Page 35: Display Assembly

    hard drive assembly memory module battery base cover SIM card Follow the procedure in After working inside your computer. Display assembly Removing display assembly Follow the procedure in Before working inside your computer. Remove the: base cover battery memory module WLAN card WWAN card (optional) To disconnect the display cable:...

  • Page 36: Display Bezel

    Place the computer on the edge of a plane surface with the display facing down. To remove the display assembly: Remove the 4 (M2*5) screws that secure the display assembly to the system [1]. b Lift the display assembly away from the system [2]. Installing display assembly Place the chassis on the edge of a plane surface.
  • Page 37 base cover battery WLAN card WWAN card (optional) display assembly To remove the display bezel: Pry the display bezel at the base of the display [1]. b Lift the display bezel to release it [2]. Pry the edges on the side of the display to release the display bezel [3, 4]. CAUTION: The adhesive used on the LCD bezel to seal it with the LCD itself, makes it hard to remove the bezel as the adhesive is very strong and tends to stay stuck to the LCD portion and can peel the layers up or crack the glass when...
  • Page 38 Display hinge cover Removing display hinge cover - non-touch Follow the procedure in Before working inside your computer. Remove the: base cover battery memory module WLAN card WWAN card (optional) display assembly display bezel To remove the display hinge cover: Remove the single (M2.5*3) screw that secures the display hinge cover to the chassis [1].

  • Page 39: Module

    Installing display hinge cover - non-touch Place the display hinge cover on the display hinge. Replace the (M2.5*3) screw to secure the display hinge cover to the display hinge. Repeat step 1 and step 2 to install the other display hinge cover. Install the: display bezel display assembly...
  • Page 40 Installing display hinge - non-touch Place the display hinge on the display assembly. Replace the 6 (M2.5x3) screws to secure the display hinge to the display assembly. Repeat step 1 and step 2 to install the other display hinge. Install the: display bezel display assembly display hinge cover...

  • Page 41: Display Panel

    Display panel Removing display panel - non-touch Follow the procedure in Before working inside your computer. Remove the: base cover battery memory module WLAN card WWAN card (optional) display assembly display bezel Remove the 2 (M2*2) screws that secure the display panel to the display assembly [1] and lift to turn over the display panel to access the display cable [2].
  • Page 42 d Remove the display panel. Installing display panel - non-touch Connect the display cable to the connector and affix the adhesive strip. Affix the conductive tape to secure the display cable. Replace the display panel to align with the screw holders on the display assembly. Replace the 2 (M2*2) screws to secure the display panel to the display assembly.
  • Page 43 Camera Removing camera Follow the procedure in Before working inside your computer. Remove the: base cover battery WLAN card WWAN card (optional) display assembly display bezel display panel To remove the camera: Peel the 2 conductive tape that secures the camera in place [1]. b Disconnect the camera cable from the connector [2].
  • Page 44 Installing camera Insert the camera into the slot on the display assembly. Connect the display cable to the connector. Affix the two conductive tape above the camera. Install the: display panel display bezel display assembly WLAN card WWAN card (optional) memory module battery base cover...
  • Page 45 Installing display cable - non-touch Affix the display cable to the display back cover. Affix the conductive tape to the display cable. Install the: camera display panel display hinge cover display bezel display assembly WLAN card WWAN card (optional) battery base cover Follow the procedure in After working inside your...

  • Page 46: Display Hinge

    battery memory module WLAN card WWAN card (optional) display assembly display bezel display hinge cover display panel display hinge display cable camera The display back cover assembly is the remaining component, after removing all the components. Installing the display back cover assembly - non-touch Place the display back cover assembly on a flat surface.
  • Page 47 Palm rest Removing palm rest Follow the procedure in Before working inside your computer. Remove the: SIM card base cover battery memory module hard drive SSD card SSD with holder SSD frame WLAN card WWAN card (optional) keyboard lattice keyboard heat sink assembly chassis frame smartcard module...

  • Page 48: Hard Drive Assembly

    Installing palm rest Place the palm rest on a flat surface. Install the: display hinge cover display assembly system board speaker smartcard module chassis frame heat sink assembly keyboard keyboard lattice WWAN card (optional) WLAN card SSD frame SSD with holder SSD card hard drive assembly memory module...

  • Page 49: Power Adapter

    Technology and components This chapter details the technology and components available in the system. Topics: • Power adapter • DDR4 • HDMI 1.4 • USB features Power adapter This laptop is shipped with 7.4mm barrel plug on 65 W or 65 W BFR/PVC Halogen Free or 90 W power adapter. WARNING: When you disconnect the power adapter cable from the laptop, grasp the connector, not the cable itself, and then pull firmly but gently to avoid damaging the cable.
  • Page 50 Figure 1. Notch difference Increased thickness DDR4 modules are slightly thicker than DDR3, to accommodate more signal layers. Figure 2. Thickness difference Curved edge DDR4 modules feature a curved edge to help with insertion and alleviate stress on the PCB during memory installation. Figure 3.

  • Page 51: Advantages Of Hdmi

    HDMI 1.4 Features • HDMI Ethernet Channel - Adds high-speed networking to an HDMI link, allowing users to take full advantage of their IP-enabled devices without a separate Ethernet cable • Audio Return Channel - Allows an HDMI-connected TV with a built-in tuner to send audio data "upstream" to a surround audio system, eliminating the need for a separate audio cable •...
  • Page 52 • Full-duplex data transfers and support for new transfer types • Backward USB 2.0 compatibility • New connectors and cable The topics below cover some of the most commonly asked questions regarding USB 3.0/USB 3.1 Gen 1. Speed Currently, there are 3 speed modes defined by the latest USB 3.0/USB 3.1 Gen 1 specification. They are Super-Speed, Hi-Speed and Full- Speed.
  • Page 53 throughput. Where 480Mbps was limiting, 5Gbps is more than promising. With its promised 4.8Gbps speed, the standard will find its way into some products that previously weren't USB territory, like external RAID storage systems. Listed below are some of the available SuperSpeed USB 3.0/USB 3.1 Gen 1 products: •...

  • Page 54: Technical Specifications

    System specifications Topics: • Technical specifications • Hot key combinations Technical specifications NOTE: Offerings may vary by region. For more information regarding the configuration of your computer in: • Windows 10, click or tap Start > Settings > System > About. System specifications Feature Specification...

  • Page 55: Audio Specifications

    • SSD M.2 2230 PCIe/NVMe : up to 512GB • SSD M.2 2280 PCIe x2 NVMe: up to 1 TB, OPAL SED options • Dell Fast Response Free Fall Sensor and HDD Isolation (standard feature) Audio specifications Feature Specification Types...
  • Page 56 Feature Specification External interface Stereo headset/mic combo Speakers Volume controls Hot keys Video specification Feature Specification Type Integrated on system board, hardware accelerated UMA controller • Intel HD Graphics 620 • Intel UHD Graphics 620 Data bus Integrated video External display •...
  • Page 57 Features Specification • Qualcomm Snapdragon X7 HSPA+ (DW5811e) (Indonesia) • Qualcomm Snapdragon X7 LTE-A (DW5816e) (Japan/ANZ/China/India) Ports and connector specification Feature Specification Audio • Universal Audio Jack • High Quality Speakers • Noise reducing array microphones • Volume control buttons, supports hot-key keyboard button Video •...
  • Page 58 Feature Specification Refresh Rate 60 Hz Horizontal Viewing +/- 40 degrees Angle Vertical Viewing +10/- 30 degrees Angle Keyboard specification Feature Specification Number of keys • United States: 82 keys • United Kingdom: 83 keys • Japan: 86 keys • Brazil: 84 keys Size Full sized...

  • Page 59: Ac Adapter Specifications

    Feature Specification • Weight: 210.00 g 51 Whr • Length: 181mm (7.126 inch) • Width: 95.9mm (3.78 inch) • Height: 7.05mm (0.28 inch) • Weight: 250.00 g 68 Whr • Length: 233mm (9.17 inch) • Width: 95.9mm (3.78 inch) • Height: 7.05mm (0.28 inch) •...

  • Page 60: Environmental Specifications

    Feature Specification • 65 W BFR/PVC Halogen Free adapter - 3.34 A (continuous) • 90 W adapter - 4.62 A (continuous) Rated output 19.5 V DC voltage Temperature range 0°C to 40°C (32°F to 104°F) (Operating) Temperature range –40°C to 70°C (–40°F to 158°F) (Non-Operating) Physical specification Feature...
  • Page 61 Hot key combinations Table 3. Hot key combinations Function key combination Latitude 7290 Fn+ESC Fn Toggle Fn+ F1 Speaker Mute Fn+ F2 Volume Down Fn+ F3 Volume Up Fn+ F4 Mic Mute Fn+ F5 Num Lock Fn+ F6 Scroll Lock Fn+ F7 (optional) Increase keyboard back light brightness Fn+ F8...

  • Page 62: System Setup

    Boot menu Press <F12> when the Dell™ logo appears to initiate a one-time boot menu with a list of the valid boot devices for the system. Diagnostics and BIOS Setup options are also included in this menu. The devices listed on the boot menu depend on the bootable devices in the system.

  • Page 63: Navigation Keys

    Navigation keys NOTE: For most of the System Setup options, changes that you make are recorded but do not take effect until you restart the system. Keys Navigation Up arrow Moves to the previous field. Down arrow Moves to the next field. Enter Selects a value in the selected field (if applicable) or follow the link in the field.

  • Page 64: System Configuration

    Option Description Allows you to Enable Legacy Option ROMs. Advanced Boot Options The options are: • Enable Legacy Option ROMs—Default • Enable Attempt Legacy Boot Allows you to control whether the system prompts the user to UEFI Boot Path Security enter the Admin password when booting to a UEFI boot path.
  • Page 65 Enable USB Boot Support • Enable External USB Port All the options are set by default. Allows you to connect to Dell WD and TB family of docks. Dell Type-C Dock Configuration Always Allow Dell Docks This option is set by default.
  • Page 66 Option Description • 15 minutes • Never Keyboard Backlight Timeout on Battery The Keyboard Backlight Timeout dims out with Battery option. The main keyboard illumination feature is not affected. Keyboard Illumination will continue to support the various illumination levels. This field has an effect when the backlight is enabled. The options are: •...
  • Page 67 Option Description The entries to set password are: • Enter the old password: • Enter the new password: • Confirm new password: Click OK once you set the password. NOTE: For the first time login, "Enter the old password:" field is marked to "Not set". Hence, password has to be set for the first time you login and then you can change or delete the password.
  • Page 68 Option Description Allows you to enable or disable the Trusted Platform Module (TPM) during POST. TPM 2.0 Security The options are: • TPM On—Default • Clear • PPI Bypass for Enable Commands—Default • Attestation Enable—Default • PPI Bypass for Disable Commands •...
  • Page 69 Secure boot Table 8. Secure Boot Option Description Secure Boot Enable Allows you to enable or disable the Secure Boot Feature. Click one of the following options: • Disabled • Enabled—Default Expert Key Management Allows you to enable or disable Expert Key Management. •...

  • Page 70: Power Management

    Performance Table 10. Performance Option Description Multi Core Support This field specifies whether the processor has one or all cores enabled. The performance of some applications improves with the additional cores. • • • • NOTE: To enable Trusted Execution mode, all the cores must be enabled.
  • Page 71 USB Wake Support • Enable USB Wake Support • Wake on Dell USB-C Dock—Default Allows you to enable or disable the feature that automatically switches from wired or wireless networks Wireless Radio Control without depending on the physical connection. •...
  • Page 72 Option Description • Primarily AC use • ACustomdaptive If Custom Charge is selected, you can also configure Custom Charge Start and Custom Charge Stop. NOTE: All charging mode may not be available for all the batteries. To enable this option, disable the Advanced Battery Charge Configuration option.

  • Page 73: Virtualization Support

    Option Description • Auto Extended BIOS POST Time Allows you to create an additional preboot delay. The options are: • 0 seconds—Default • 5 seconds • 10 seconds This option will display full screen logo if your image match screen resolution Full Screen Logo •...
  • Page 74 Option Description This option is set by default. VT for Direct I/O Enables or disables the Virtual Machine Monitor (VMM) from utilizing the additional hardware capabilities provided by the Intel Virtualization technology for direct I/O. • Enable VT for Direct I/O This option is set by default.

  • Page 75: System Logs

    Table 18. SupportAssit System Resolution Option Description Auto OS Recovery The Auto OS Recovery Threshold setup option controls the automatic boot flow for Support Assist System Resolution Console and Dell OS Recovery tool. Threshold Click one of the following options: • •...
  • Page 76 Copy the file e.g. O9010A12.EXE onto the bootable USB Flash drive. Insert the USB Flash drive into the system that requires the BIOS update. Restart the system and press F12 when the Dell Splash logo appears to display the One Time Boot Menu. System Setup...
  • Page 77 Most Dell systems built after 2012 have this capability and you can confirm by booting your system to the F12 One-Time Boot Menu to see if BIOS FLASH UPDATE is listed as a boot option for your system. If the option is listed, then the BIOS supports this BIOS update option.
  • Page 78 CAUTION: Do not power off the system during the BIOS update process. Powering off the system could make the system fail to boot. From a power off state, insert the USB key where you copied the flash into a USB port of the system . Power on the system and press the F12 key to access the One-Time Boot Menu, Highlight BIOS Flash Update using the arrow keys then press Enter.
  • Page 79 Once the file is selected, it will show in the file selection box and you can click the OK button to continue. Click the Begin Flash Update button. System Setup...
  • Page 80 A warning box is displayed asking you if you want to proceed. Click the Yes button to begin the flash. At this point the BIOS flash will execute, the system will reboot and then the BIOS flash will start and a progress bar will show the progress of the flash.

  • Page 81: System And Setup Password

    Once complete, the system will reboot and the BIOS update process is completed. System and setup password You can create a system password and a setup password to secure your computer. Password type Description System password Password that you must enter to log on to your system. Setup password Password that you must enter to access and make changes to the BIOS settings of your computer.
  • Page 82 Press Y to save the changes. The computer reboots. Deleting or changing an existing system and or setup password Ensure that the Password Status is Unlocked (in the System Setup) before attempting to delete or change the existing System and/or Setup password.

  • Page 83: Supported Operating Systems

    NeoKylin v6.0 64-bit Downloading drivers Turn on the notebook. Go to Dell.com/support. Click Product Support, enter the Service Tag of your notebook, and then click Submit. NOTE: If you do not have the Service Tag, use the auto detect feature or manually browse for your notebook model.
  • Page 84 Downloading the chipset driver Turn on the laptop. Go to Dell.com/support. Click Product Support, enter the Service Tag of your laptop, and then click Submit. NOTE: If you do not have the Service Tag, use the autodetect feature or manually browse for your laptop model.
  • Page 85 Video driver Verify if the video driver is already installed in the system. Software...

  • Page 86: Audio Driver

    Audio driver Verify if audio drivers is already installed in the system. Network drivers This system comes with both LAN and WiFi drivers and is able to detect the LAN and WiFi without going through the drivers installation. USB driver Verify if the USB drivers are already installed in the system.

  • Page 87: Smart Card Reader

    Other drivers This section lists driver details for all the other components in the Device Manager. Security device driver Verify if the security device driver is installed in the system. Verify if the HID driver is installed in the system. Control Vault Device Verify if the control vault device driver is installed in the system.
  • Page 88 Image device driver Verify if the image device driver is installed in the system. Software...

  • Page 89: Troubleshooting

    Real Time Clock reset The Real Time Clock (RTC) reset function allows you or the service technician to recover the recently launched model Dell Latitude and Precision systems from select No POST/No Boot/No Power situations. You can initiate the RTC reset on the system from a power off state only if it is connected to AC power.

  • Page 90: Contacting Dell

    Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: Go to Dell.com/support.

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