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Samsung iDCS 500 User Manual
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Samsung iDCS 500 User Manual

Standard telephone, digital communications system
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Download this manual See also: Administration Manual, User Manual
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STANDARD TELEPHONE

USER GUIDE

iDCS 500
DIGITAL COMMUNICATIONS SYSTEM
November 2001
Samsung Telecommunications America reserves the right without prior notice to revise infor-
mation in this guide for any reason. Samsung Telecommunications America also reserves the
right without prior notice to make changes in design or components of equipment as engi-
neering and manufacturing may warrant. Samsung Telecommunications America disclaims all
liabilities for damages arising from the erroneous interpretation or use of information presented
in this guide.

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Summary of Contents for Samsung iDCS 500

  • Page 1: Standard Telephone

    Samsung Telecommunications America reserves the right without prior notice to revise infor- mation in this guide for any reason. Samsung Telecommunications America also reserves the right without prior notice to make changes in design or components of equipment as engi- neering and manufacturing may warrant.

  • Page 2: Table Of Contents

    TABLE OF CONTENTS ABOUT THIS BOOK ...1 THINGS YOU SHOULD KNOW OUTSIDE CALLS Making an Outside Call...4 Answering an Outside Call ...4 Universal Answer ...4 Flash/Recall ...4–5 Busy Line Queuing with Callback ...5 INTERCOM CALLS Calling Other Stations ...6 Answering Intercom Calls ...6 Busy Station Callback ...6 Busy Station Camp-on ...6 Calling Your System Operator ...7...

  • Page 3: About This Book

    PERSONAL SPEED DIAL LIST This booklet provides instructions for using an industry standard single line telephone set with the iDCS 500. A variety of single line sets from many dif- ferent manufacturers are available. Check with your service and installation company to ensure proper operation with the iDCS 500 system.

  • Page 4: Things You Should Know

    THINGS YOU SHOULD KNOW USER ORIENTATION Lifting the handset on your telephone will provide iDCS 500 dial tone. This is also referred to as internal or intercom dial tone. To get an outside line from the telephone company, dial an access code, usually the digit “9.” To call an- other station in your system, simply dial its extension number.

  • Page 5: Outside Calls

    SENDING A FLASH While you are on an outside call, hookflash, receive transfer tone and dial 49 to send a flash to the telephone company. This may be required for some custom calling features or CENTREX lines. Note: Flash is not available on an ISDN circuit.

  • Page 6: Intercom Calls

    • Hookflash, receive transfer tone, dial 44, receive transfer tone and hang up. • When the busy station becomes free, your telephone will ring. • Lift the handset to automatically call the now idle station. NOTE: You have 30 seconds to answer or the callback will be canceled.

  • Page 7: Call Processing

    • To take the caller off hold, lift the handset and dial 11. You are now connected to the call. You may resume your conversation. NOTE: A standard telephone can put only one call on hold at a time. HOLD RECALL If you leave a call on hold longer than the hold timer, the call will recall your station.

  • Page 8: Call Waiting

    When the parties on the outside lines hang up, the lines will release automatically, proceding disconnect supervision is supplied by the telephone company. FORWARDING YOUR CALLS You may forward your calls to other stations or groups of stations. When they are programmed, Forward All Calls will have priority over Forward Busy and Forward No Answer conditions.

  • Page 9: Call Pickup

    To forward calls to a number outside of your business: • Lift the handset to go off-hook then dial 15102. • Dial the outside line access code followed by the telephone number. • Wait and listen for confirmation tone and hang-up.

  • Page 10: Dialing Features

    • Lift the handset and dial 17. This step will select the same line and dial the number for you. This telephone number is stored in memory until you save another. When you do, the new number will be saved and the old number will be erased.

  • Page 11: Paging And Messaging

    PAGING AND MESSAGING MAKING AN INTERNAL PAGE To make an announcement through the keyset speakers: • Lift the handset. • Dial 55 plus zone number 1, 2, 3 or 4—OR—dial 55 plus 0 to page all internal zones. • After the brief attention tone, make the announcement. MAKING AN EXTERNAL PAGE To make an announcement through the external paging speakers: •...

  • Page 12: Canceling A Message

    13 to release the lock. ACCOUNT CODES When it is equipped with optional equipment, your iDCS 500 system allows calls to be charged to different accounts. You can enter an account code in two ways. To enter an account code by interrupting the conversation: •...

  • Page 13: In/Out Of Group

    To enter an account code after the outside party hangs up. • After the outside party hangs up, hookflash, receive confirmation tone and then dial 47. • Dial the account code (it may be a maximum of 12 characters includ- ing ✱...

  • Page 14: Personal Speed Dial Numbers

    PERSONAL SPEED DIAL NUMBERS C C O O D D E E N N A A M M E E T T E E L L E E P P H H O O N N E E N N U U M M B B E E R R _________________________ _________________________ _________________________...

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