Troubleshooting
Operating Power
Symptoms
Cause
The camcorder does not
No battery pack is mounted and no
power on when you set
power is supplied to the DC IN
the power switch either to
connector.
CAMERA or MEDIA.
The battery pack is completely
exhausted.
The power supply cuts
The battery pack becomes exhausted. Replace the battery pack with a fully charged one
while operating.
The battery pack becomes
The ambient temperature is very low. This owes to the battery characteristics and is not a
exhausted very quickly.
The battery pack is inadequately
charged.
Recording/Playback
Symptoms
Cause
Recording does not start
The power switch is set to OFF or
when you press the REC
MEDIA.
START/STOP button.
The SxS memory card is write-
protected.
The SxS memory card is full.
The SxS memory card needs
restoration.
Playback does not start
The power switch is set to OFF or
when you press the PLAY
CAMERA.
button.
The supplied IR Remote
Remote control operation is disabled. Enable remote control operation (page 27).
Commander does not
The battery of the IR Remote
work.
Commander is exhausted.
Audio recording is not
The AUDIO LEVEL (CH-1/CH-2)
possible.
controls are set to the minimum level.
The recorded sound is
The audio level is too high.
distorted.
The recorded sound has a
The audio level is too low.
high noise level.
Remedy
Mount a battery pack (page 21) or connect an AC
power using the BC-U1(page 22) .
Replace the battery pack with a fully charged one
(page 21).
(page 21).
defect.
Recharge the battery pack (page 21).
If the battery pack is soon exhausted even after you
charged it fully, it may comes to the end of its life.
Replace it with a new one.
Remedy
Set the power switch to CAMERA.
Release the write protection (page 29), or replace the
card with a non-protected SxS memory card.
Replace the card with one having sufficient space.
Restore the memory card (page 32).
Set the power switch to MEDIA.
Replace the battery with a new one.
Adjust the audio recording levels with the AUDIO
LEVEL (CH-1/CH-2) controls (page 54).
Adjust the audio recording levels with the AUDIO
LEVEL (CH-1/CH-2) controls (page 54), and record
again.
Adjust the audio recording levels with the AUDIO
LEVEL (CH-1/CH-2) controls (page 54), and record
again.
Troubleshooting
119