Related Manuals for Sony IT-M804
Summary of Contents for Sony IT-M804
- Page 1 4-Line CALLER ID Telephone Operating Instructions IT-M804 2000 Sony Corporation 3-047-339-12 (1)
- Page 2 The model and the serial numbers are located at the bottom of the unit. Record the serial number in the space provided below. Refer to these numbers whenever you call upon your Sony dealer regarding this product. Model No. IT-M804 Serial No. ________________...
- Page 3 IMPORTANT SAFETY INSTRUCTIONS When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following: 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on the product.
- Page 4 7. If trouble is experienced with this equipment (IT-M804), for repair or warranty information, please contact Sony Direct Response Center: Tel 1-800-222-7669. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.
- Page 5 If your telephone is equipped with automatic dialers When programming emergency numbers and (or) making test calls to emergency numbers: 1. Remain on the line and briefly explain to the dispatcher the reason for the call. 2. Perform such activities in the off-peak hours, such as early morning or late evenings.
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Page 6: Table Of Contents
Table of contents Getting Started 8 Read this first 9 Step 1: Checking the package contents 10 Step 2: Setting up the phone 19 Step 3: Entering the area code 22 Step 4: Setting the day and time 24 Step 5: Changing the display language 25 Identifying the parts Lamp indications... - Page 7 60 Using “Caller ID with call waiting” service 61 Using visual message waiting service Intercom Operation 63 Talking between the phones (Intercom) 65 Voice paging (PAGE) 66 Paging all phones (ALL PAGE) 67 Having an intercom conference call 68 Transferring a call To transfer during an intercom call To transfer during a page...
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Page 8: Getting Started
Getting Started Read this first Before you use your phone, you must first set it up. Here’s a quick way to set up your phone: Steps 1, 2 and 3. Step 1 For the date and time setting, follow the procedure in “Step 4 Setting the day and time”... -
Page 9: Step 1: Checking The Package Contents
Step 1 Checking the package contents Make sure you have received the following items in the package. If anything is missing, contact your local Sony dealer. AC power adaptor (AC-T71) Handset cord Wall bracket/stand for phone Phone Telephone line cords (3) -
Page 10: Step 2: Setting Up The Phone
Step 2 Setting up the phone Do the following steps: • Connect the phone • Assigning station number • Choose the dialing mode • Enabling/disabling the line Note on installation Install the unit: • on a level surface • away from heat sources, such as radiators, airducts, and sunlight •... - Page 11 The connection method differs according to the conditions of indoor wiring. [Wiring 1] Conduct connections follow the procedure in “To connect the phone to two outlets having two lines” on page 12. Line1 Line2 Telephone Office Line3 Line4 [Wiring 2] Conduct connections follow the procedure in “To connect the phone to four separate outlets”...
- Page 12 Step 2: Setting up the phone (continued) To connect the phone to two outlets having two lines To the telephone outlets Line 1, 2 Line 3, 4 Telephone line cords (supplied) AC power adaptor (supplied AC-T71) To an AC outlet Tips •...
- Page 13 To connect the phone to four separate outlets If you have single line outlet, you need two Two-Line adaptors (not supplied) to connect the phone to the four separate outlets. To the telephone outlets Two-Line adaptors (not supplied) Line 1 Line 2 2, 3 Telephone line...
- Page 14 Step 2: Setting up the phone (continued) Notes • Conduct connections instructed on page 12 or 13 first, when inserting battery for backup (not supplied) in case for a power failure. If “POWER FAILURE” appears on the display instead of “NO AREA CODE” when you connect the AC power adaptor to an AC outlet for the first time, remove the battery from the phone and unplug the AC power adaptor, then plug it into an AC outlet.
- Page 15 To attach the quick sheet Attach the supplied quick sheet on the bottom of the phone. To attach assignment of using line sticker Attach the supplied assignment of using line sticker under the speaker of the phone. To tilt the phone If you want to tilt the phone, attach the supplied wall bracket on the bottom of the phone.
- Page 16 Step 2: Setting up the phone (continued) Assigning station number Ensure to connect all phones (IT-M804 or IT-M704) to LINE 1 jack correctly, and then assign the station number to all phones. To confirm the assigned station number is set correctly, make an intercom call one another.
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Page 17: Choose The Dialing Mode
Choose the dialing mode For the telephone to work properly, select an appropriate dialing mode (tone or pulse). When other phones (IT-M804 or IT-M704) are connected to the LINE 1 jack, the same dialing mode is automatically set to all the phones. Be sure to connect the phones beforehand, and set the dialing mode. - Page 18 Step 2: Setting up the phone (continued) Enabling/disabling the line When you may not use all four lines, you need to disable the unused line for the telephone to work properly. This setting can be set up at each phone separately. (ERASE/CLEAR) Note You cannot disable the line 1.
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Page 19: Step 3: Entering The Area Code
Step 3 Entering the area code When you use this phone for the first time, or move to an area that has a different area code, you must enter your home area code. Otherwise, you cannot use some functions of this phone and the Caller ID functions. This is also necessary because the phone must be able to select an area code to properly dial call from the Caller ID list. - Page 20 Step 3: Entering the area code (continued) Press Jog Button again. Enter three digits of your home area code by pressing the dialing keys. Press Jog Button. You will hear a long confirmation beep. Notes • Do not allow more than 20 seconds to elapse between each step of the procedure. •...
- Page 21 Turn Jog Dial up to make “LOCAL” flash, and then press Jog Button. Select the number (“#1” to “#5”) to enter the local area code by turning Jog Dial, and then press Jog Button. Enter three digits of the local area code by pressing the dialing keys.
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Page 22: Step 4: Setting The Day And Time
Step 4 Setting the day and time When other phones (IT-M804 or IT-M704) are connected to the LINE 1 jack, the day and time is automatically set to all the phones. Be sure to connect the phones beforehand, and set the day and time. If you have subscribed to the Caller ID service, the date and time are automatically set when you received a call (see page 50). - Page 23 Press Jog Button. Enter the two digits for the hour (01 to 12) by pressing the dialing keys. The hour is on a 12-hour cycle. Press Jog Button. Enter the two digits for the minute (00 to 59) by pressing the dialing keys. Press Jog Button.
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Page 24: Step 5: Changing The Display Language
Step 5 Changing the display language You can choose English or Spanish as the display language by following the procedure below. Note Do not allow more than 20 seconds to elapse between each step of the procedure. You can press (PROGRAM) instead of Jog Button in the procedure above. Getting Started Press (PROGRAM). -
Page 25: Identifying The Parts
Identifying the parts Refer to the pages indicated in parentheses for details. 1 CALL WAITING/FLASH button (p. 34, 60) Switches to a second call if you have “call waiting” service, or lets you make a new call. 2 Display window (p. 37, 51) 3 ERASE/CLEAR button (p. - Page 26 Identifying the parts (continued) ql One-touch dial buttons (p. 37, 56) Used to store numbers on the one- touch dial. w; LOWER button (p. 37) Used to store numbers in the second memory of a one-touch dial button. wa HOLD button (p. 29, 34) Puts a call on hold.
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Page 27: Lamp Indications
Lamp indications Lamp/button Lighting pattern Lights up ek INTERCOM Lights up Flashes Flashes el CONF Lights up r; NEW CALL Flashes ra MESSAGES Flashes rs LOWER Lights up rd LINE 1 to 4 Lights up Flashes Flashes Flashes Flashes Flashes rf BUSY REDIAL Lights up rg MUTING... -
Page 28: Basics
Basics Making calls TONE (*) (VOLUME) Note If there is a line put on hold, you cannot make a call by just picking up the handset and pressing (SPEAKERPHONE) in step 1. Press a line button that is not used first, and then dial the phone number. If you pick up the handset during speakerphone conversation, it will change to handset conversation, and conversely when you press (SPEAKERPHONE) during handset conversation, it becomes speakerphone conversation. - Page 29 Making calls when the headset is connected When the TL-HD1 headset (not supplied) is connected to the I (HEADSET) jack, you can talk through the headset. Press (SPEAKERPHONE) (HEADSET). The SPEAKERPHONE lamp lights up. Dial the phone number. When you’re done talking, press (SPEAKERPHONE) (HEADSET).
- Page 30 Making calls (continued) Notes • When another extension connected to line is in use, the line button flashes. • When another call comes in on the other line, the corresponding line button flashes and two beeps are heard from the speaker, but the phone won’t ring. (see page 36).
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Page 31: Redialing
Redialing Pick up the handset (or press (SPEAKERPHONE)). “=== TALK ===” appears on the display. Press (LINE 1), (LINE 2), (LINE 3) or (LINE 4) to select the line, if necessary. The corresponding line button lights up. Press (REDIAL/PAUSE) to redial the last number dialed. The last number dialed appears on the display and is automatically redialed. -
Page 32: Making Another Call While Talking
Making calls (continued) Busy redialing If the other line you called is busy, the phone will automatically redial the last number dialed up to 10 times every 30 seconds until the call is connected. When not making a call, press (BUSY REDIAL). The BUSY REDIAL lamp, MUTING lamp, SPEAKERPHONE lamp and selected line button light up and the last number dialed appears on the display. -
Page 33: Receiving Calls
Receiving calls (PROGRAM) (CALL WAITING/FLASH) (HOLD) (MUTING) (VOLUME) (DO NOT DISTURB) (SPEAKERPHONE) When calls come in on two or more lines at the same time Press (LINE 1), (LINE 2), (LINE 3) or (LINE 4) whichever button is flashing. To put a call on hold or disconnect the line, see “Receiving a call while talking”... - Page 34 Receiving calls (continued) Receiving calls when the headset is connected When the TL-HD1 headset (not supplied) is connected to the I (HEADSET) jack, you can talk through the headset. When you hear the phone ring, press (SPEAKERPHONE) (HEADSET). The SPEAKERPHONE lamp lights up. When you’re done talking, press (SPEAKERPHONE) (HEADSET).
- Page 35 If you have subscribed to the Caller ID service including the caller name service; - the caller’s number and/or name appears on the display, and the date and time are automatically set when you receive a call (see page 50). - the ringer sound changes to a higher tone if the call matches the number stored on one-touch dial button or in the Phone Directory (memory match function;...
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Page 36: Receiving A Call While Talking
Receiving calls (continued) Receiving a call while talking If another call comes in while talking on the other line, the corresponding line button will flash and two beeps will be heard from the speaker. Example: Receiving a call on line 2 while talking on line 1 Press (HOLD). -
Page 37: Telephone Features
T t U t V t 8 W t X t Y t Z t 9 & t ’ t , t - t . t # t (space) Example: to store “SONY” “1234567”. Press (PROGRAM). “DIRECTORY” appears on the display. - Page 38 “space”, turn Jog Dial up to move the cursor to the right. Example: to enter “SONY”, press (7) four times (S), press (6) three times (O), turn Jog Dial up to move the cursor, press (6) twice (N), and press (9) three times (Y).
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Page 39: Changing A Stored Name And/Or Phone Number
If you don’t want to change the number, skip this step. Press Jog Button. You will hear a long confirmation beep and the name and/or the number is changed. SONY SONY Second line (Current number) Telephone Features 1234567... -
Page 40: Erasing A Stored Name And Phone Number
One-touch dialing (continued) When the phone number of 17 digits or more has been entered, “–” is displayed next to 15th digit and then the remaining digits are displayed after about 10 seconds. Erasing a stored name and phone number Display the name and phone number you want to erase by pressing the one-touch dial button. -
Page 41: Phone Directory
T t U t V t 8 W t X t Y t Z t 9 & t ’ t , t - t . t # t (space) Example: to store “SONY” “1234567”. Press (PROGRAM). “DIRECTORY” appears on the display. -
Page 42: Dialing Keys
Phone Directory (continued) Press Jog Button. “ENTER NUMBER” appears on the display. Enter the phone number by pressing the dialing keys. You can enter up to 20 digits, including a tone and a pause, each of which is counted as one digit. -
Page 43: Changing A Stored Name And/Or Phone Number
6. The current phone number is displayed on the second line. As shown below, the display of the entered phone number will change after registration. First line (Entered number) (REDIAL/PAUSE) (pause) TONE (*) (tone) SONY SONY Second line (Current number) Telephone Features 1234567 continued... -
Page 44: Erasing A Memory Location
Phone Directory (continued) Enter the new phone number as described previously by pressing the dialing keys. If you don’t want to change the number, skip this step. Press Jog Button. You will hear a long confirmation beep and the name and/or the number is changed. When the phone number of 17 digits or more has been entered, “–”... - Page 45 ABC...XYZ y & y ’ y , y - y . y * y # y 0 - 9 y (space) • Initial character: To search for “SONY” for example, press (7) and then turn Jog Dial to search through the names starting with P, Q, R, S or 7.
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Page 46: Setting The Security Code And Enabling/Disabling The Phone Directory Security
Phone Directory (continued) Setting the security code and enabling/ disabling the Phone Directory security The Phone Directory can be secured by presetting a security code. Once this setting is made, input of the correct security code is required to access the Phone Directory when searching for or changing a phone number or when making calls directly from the Phone Directory. -
Page 47: Changing The Security Code
Press Jog Button. You will hear a confirmation beep and the security mode ON/OFF setting is displayed. Turn Jog Dial to choose “ON” or “OFF”, and then press Jog Button. You will hear a long confirmation beep, and the security mode is enabled/disabled. You can press (PROGRAM) instead of Jog Button in the procedure above. -
Page 48: Having A Three-Way Conference Call
Having a three-way conference call You can talk on two lines at the same time. Making another call while talking You can talk with two parties at the same time using two lines. (Three- way conference) (SPEAKERPHONE) Notes • If you do not press (HOLD) in step 1, the first line will be disconnected. •... -
Page 49: Receiving A Call While Talking
Receiving a call while talking If another call comes in while talking, the line button on which another call is coming will flash. Press (HOLD). The line in use is put on hold. Press (LINE 1), (LINE 2), (LINE 3) or (LINE 4), in which another call is coming. -
Page 50: Caller Id Features
Caller ID Features Understanding the Caller ID service Caller ID allows the caller’s phone number to be shown on the display before the call is answered. In order to use this feature, you must first subscribe to the Caller ID service. The name of this service may vary depending on your telephone company. -
Page 51: Looking At The Caller Id List
Looking at the Caller ID list The phone stores data for the last 200* calls received including “OUT OF AREA” and “PRIVATE” calls. It keeps track of all calls received; even if they were not answered. * A total of 200 names and phone numbers can be stored into the Caller ID list and the Phone Directory combined. -
Page 52: Saving The Phone Numbers In The Caller Id List
Looking at the Caller ID list (continued) About the “REPEAT” and “SAVE” display SMITH JOHN Saving the phone numbers in the Caller ID list As the phone stores data for up to 200 calls, if a 201st call comes in, the oldest data is erased automatically. -
Page 53: Erasing Data From The Caller Id List
Erasing data from the Caller ID list To erase phone numbers one by one Jog Button Display the phone number you want to erase by turning Jog Dial. Press (ERASE/CLEAR) while the number is displayed. ERASE ? YES NO Turn Jog Dial to choose “YES”, and then press Jog Button. - Page 54 Looking at the Caller ID list (continued) To erase the entire list at once Notes • If you intend to erase the entire list with any new calls remaining, you will hear five short error beeps and you cannot erase the list. •...
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Page 55: Using The Caller Id List
Using the Caller ID list Using the Caller ID list, you can call back a phone number from the Caller ID list easily, or store numbers from the Caller ID list into one- touch dial buttons or Phone Directory. Calling back a number from the Caller ID list (SPEAKERPHONE) Note If the number displayed in step 1 is not the one you should call back, you can... -
Page 56: Storing A Number Of The Caller Id List Into One-Touch Dial Buttons
Using the Caller ID list (continued) Storing a number of the Caller ID list into one-touch dial buttons Notes • If the home area code has not been entered, you will hear five short error beeps and the storing will be canceled in step 2. •... -
Page 57: Storing A Number Of The Caller Id List Into Phone Directory
Storing a number of the Caller ID list into Phone Directory Jog Button Notes • If the home area code has not been entered, you will hear five short error beeps and the storing will be canceled in step 2. •... -
Page 58: To Change The Number Of Digits Of The Phone Number
Using the Caller ID list (continued) To change the number of digits of the phone number If the number of digits of the phone number in the Caller ID list is different from the actual phone number, you need to adjust the number of digits of the phone number to call back, store into the one- touch dialing or Phone Directory number. - Page 59 When the local area code matches SMITH JOHN SMITH JOHN Continue the operation to call or store the phone number with the correct number of digits (pages 55, 56 and 57). Notes • You need to adjust the number of digits each time you call back from the Caller ID list as the changes to the Caller ID data is not stored in memory.
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Page 60: Using "Caller Id With Call Waiting" Service
Using “Caller ID with call waiting” service This telephone is compatible with the “Caller ID with call waiting” service. Make sure that your telephone company offers this service. Like the basic Caller ID service, you need to subscribe to “Caller ID with call waiting”... -
Page 61: Using Visual Message Waiting Service
Using visual message waiting service If you subscribe to your telephone company’s message service which includes this feature, the display will show that you have messages waiting to be retrieved. (ERASE/CLEAR) MESSAGES lamp Note You cannot use this feature, if you have not subscribed to your telephone company’s message service. - Page 62 Using visual message waiting service (continued) If you move or change your telephone company Message waiting signals are sent in one of two ways: FSK signaling or “stutter” signaling (Your telephone company can provide you with more information about your service). The first time this phone receives a voice mail message, it will set itself to the FSK service and will lock out the stutter service if your telephone company is in FSK service.
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Page 63: Intercom Operation
Intercom Operation Talking between the phones (Intercom) You can converse with the other phone connected to the LINE 1 jack. (SPEAKERPHONE) Example: Making an intercom call from station number 02 to 03. Pick up the handset. Press (INTERCOM). “INTERCOM ??” appears on the display. - Page 64 Talking between the phones (Intercom) (continued) Notes • An intercom call is available between two phones only. If the other phone are busy with intercom, page, or all page, you will hear a busy tone and “BUSY” will be displayed. •...
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Page 65: Voice Paging (Page)
Voice paging (PAGE) You can page the other phone connected to the LINE 1 jack without any operation on the other phone. The phone being called rings once and the speakerphone automatically turns on. (SPEAKERPHONE) Notes • Paging is available between two phones only. If the other phone are busy with intercom, page, or all page, you will hear a busy tone and “BUSY”... -
Page 66: Paging All Phones (All Page)
Paging all phones (ALL PAGE) You can page all phones connected to the LINE 1 jack through the speakerphone. (SPEAKERPHONE) Notes • When the other phone are busy with intercom, page, or all page, you cannot execute all page. • You cannot use All Page for the phone which is on an outside call or in Do Not Disturb mode. -
Page 67: Having An Intercom Conference Call
Having an intercom conference call While on an outside call, connecting an intercom call allows you to talk with two parties at the same time (Intercom conference call). Notes • Even if (CONF) is pressed on the phone receiving an intercom call, “intercom conference call”... -
Page 68: Transferring A Call
Transferring a call You can transfer a call to the other phone connected to the LINE 1 jack. (SPEAKERPHONE) Intercom Operation Example: When transferring the call on line 1 to station number 03. While conversing with an outside caller, press (TRANSFER). -
Page 69: To Transfer During An Intercom Call
Notes • If there is another call from outside while transferring a call, you cannot speak to the outside caller in step 3. Press the line button you want to answer and talk. • After step 2, if the phone receiving the transferred call does not perform step 3 within about one minute after the handset has been replaced or (SPEAKERPHONE) pressed on the phone transferring the call, an alarm will be heard from the phone transferring the call. -
Page 70: Additional Information
Additional Information Mounting the phone on a wall Hang-up Wall bracket 3, 4 Telephone line cords Wall plate Additional Information Remove the hang-up tab and replace it upside down. Attach the wall bracket to the phone. Insert the upper tabs first, then press the phone into the wall bracket so that the lower tabs on the wall bracket... -
Page 71: Using The Phone During A Power Failure
Using the phone during a power failure During a power failure, you cannot make or receive calls. When power returns, reset the date and time. Other settings and memory will return as they were before the power failure. We recommend that you install the 6F22/6LR61 9V battery (not supplied) into the phone. -
Page 72: Maintenance
Do not use any type of abrasive pad, scouring powder or solvent such as alcohol or benzine as they may damage the finish of the cabinet. • If you have any questions or problems concerning your phone, please consult your nearest Sony dealer. Additional Information... -
Page 73: Troubleshooting
Troubleshooting If you’ve experienced any of the following difficulties while using your phone, use this troubleshooting guide to help you remedy the problem. Should any problem persist, consult your nearest Sony dealer. Symptom You hear no dial tone. The telephone does not connect at all, even though the number you dial is correct. - Page 74 Troubleshooting (continued) Symptom The caller’s name and/or phone numbers does not appear on the display. The caller’s name and/or phone numbers does not appear on the display during call waiting. You cannot dial the number from the Caller ID list. The memory match function does not work.
- Page 75 Note When you reset the phone by pressing RESET button, the whole contents Phone Directory, area codes, Caller ID data, messages, the dialing mode and Do Not Disturb settings may be erased. To return the phone to the factory setting When you lost the security code or need to erase the home area code, etc., reset the phone by following the procedure below.
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Page 76: Specifications
Specifications Power source DC 12V from AC power adaptor AC-T71 Dial signal Tone, 10 PPS (pulse) selectable Dimensions Approx. 7 ⁄ ⁄ (w/h/d) (approx. 199 x 68.2 x 235.5 mm) Mass Approx. 2 lb 2 oz (approx. 1010 g) Supplied accessories See page 9. -
Page 77: Index
Index Assigning station number 16 Adjusting the volume handset 29, 34 headset 29, 34 ringer 34 speaker 29, 34 Area code 19 Busy redialing 32 Call waiting service 34, 60 Caller ID 50 Caller ID list 51 calling back 55 date and time 50 saving Caller ID data 52 storing into one-touch... - Page 80 For the customers in the USA Be sure to save the receipt and attach it to your WARRANTY card when having your equipment repaired at an authorized Sony service station. Sony Corporation Printed in China...