Video
Problem
No picture
(screen not lit), no sound
Dark, poor or no
picture (screen lit),
good sound
No color
Only snow and noise
appear on the screen
Dotted lines
or stripes
Double images or ghosts
"Black box" on screen
Black bands appear at the
top and bottom of the screen
Audio
Problem
Good picture,
no sound
Cannot gain enough volume
when using a cable box
Sound seems weak or
insufficient
Cannot raise the volume on
external audio speakers
Possible Remedies
❏
If your TV does not turn on, and a red light keeps flashing, your TV may
need service. Call your local Sony Service Center.
❏
Make sure the power cord is plugged in.
❏
POWER
Press the
button on the front of the TV.
❏
Press the
TV/VIDEO
button to cycle through the connected video sources.
❏
Try another channel; it could be station trouble.
❏
Adjust the
Picture
option in the Video Menu (see page 78).
❏
Adjust the
Brightness
❏
Check the antenna/cable connections.
❏
Color
Adjust the
option in the Video Menu (see page 78).
❏
Check the antenna/cable connections.
❏
Try another channel; it could be station trouble.
❏
Press
ANT
to change the input mode (see page 44).
❏
Adjust the antenna.
❏
Move the TV away from noise sources such as cars, neon signs, or hair-
dryers.
❏
Using a highly directional outdoor antenna or a cable may solve the
problem.
❏
You have selected a text option in the Setup Menu and no text is available.
(See page 89 to reset Setup selections.) To turn off this feature, set the
Caption Vision
option to Off. If you were trying to select closed captioning,
select
CC1
instead of
❏
Some wide-screen programs are filmed in aspect ratios that are greater
than 16:9, such as 2.35:1. (This is especially common with theatrical
releases). Your TV will show these programs with black bands at the top
and bottom of the screen. For more details, check the documentation that
came with your DVD (or contact your program provider).
Possible Remedies
❏
MUTING
Press
so that the word
44).
❏
Make sure the
Speaker
❏
Make sure the
MTS
option is set to
❏
Increase the volume of the cable box using the cable box's remote control.
Then press
TV FUNCTION
❏
The TV's audio might be set to
to Stereo. In the Audio Menu (see page 80), set the
already set to
Stereo,
during weak stereo broadcasts).
❏
Speaker
If the
option is set to
order to output the sound to your audio system) use your audio receiver to
adjust the sound (see page 80). Or, to use the TV remote control, set the
Audio Out
Variable.
option to
❏
To turn on the TV speakers, set the
option in the Video Menu (see page 78).
TEXT
1-4.
Muting
disappears from the screen (see page
option is set to
On
in the Audio Menu (see page 81).
Stereo
or
Mono
and adjust the TV's volume.
Auto SAP
or Mono, when it might be better set
switch to
Mono
(which may reduce background noise
Off
Audio Out
and the
Speaker
option to
(see page 80).
MTS
setting to Stereo. If
Fixed
option is set to
(in
On
(see page 80).
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