Related Manuals for Dell WD19
Summary of Contents for Dell WD19
- Page 1 Dell Docking Station WD19 User Guide Regulatory Model: K20A Regulatory Type: K20A001...
- Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2019 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.
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Page 3: Table Of Contents
Docking specifications..............................24 Input/Output (I/O) Connectors.............................25 Dell ExpressCharge and ExpressCharge boost overview................... 25 10 Dell docking station driver and firmware update ..................26 Standalone Dock Firmware Update utility........................26 11 Frequently asked questions......................... 27 12 Troubleshooting the Dell Docking Station WD19..................28 Symptoms and solutions.............................. -
Page 4: Introduction
Introduction The Dell Docking Station WD19 is a device that links all your electronic devices to your computer using a USB Type-C cable interface. Connecting the computer to the docking station allows you to access all peripherals (mouse, keyboard, stereo speakers, external hard drive, and large-screen displays) without having to plug each one into the computer. -
Page 5: Package Contents
Package contents Your docking station ships with the components shown below. Ensure that you have received all the components and contact Dell (see your invoice for contact information) if something is missing. Table 1. Package contents Contents Specifications Docking station with... - Page 6 Contents Specifications Safety, Environmental, and Regulatory Information Package contents...
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Page 7: Hardware Requirements
Hardware requirements Before using the docking station, ensure that your laptop or PC has a DisplayPort over USB Type-C designed to support the docking station. Table 2. Dell supported systems and recommended docking stations Product Model number WD19 - 130 W with 90 W Power... -
Page 8: Identifying Parts And Features
NOTE: The dock button is designed to replicate your system's power button. If you connect the Dell Docking Station WD19 to supported Dell computers, the dock button works like your computer's power button and you can use it to power on/sleep/force shutdown the computer. - Page 9 Figure 2. Front view USB 3.1 Gen1/Gen2 Type-C port USB 3.1 Gen1 port with PowerShare Audio headset port Figure 3. Left view Wedge-shaped lock slot Identifying Parts and Features...
- Page 10 Kensington lock slot Figure 4. Back view Line-out port DisplayPort 1.4 (2) HDMI2.0 port USB 3.1 Gen1/Gen2 Type-C port with DisplayPort 1.4 USB 3.1 Gen1 port (2) Network connector (RJ-45) Power connector Identifying Parts and Features...
- Page 11 Figure 5. Bottom view Service tag label Identifying Parts and Features...
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Page 12: Important Information
The docking station is required to be connected to the computer during the driver installation. To fully support the new generation Dell Docking Station WD19, it is highly recommended to install the following BIOS/Drivers on a 64–bit Windows operating system: Go to www.dell.com/support... -
Page 13: Quick Setup Of Hardware
Quick Setup of Hardware Update your system's BIOS, graphics and drivers from www.dell.com/support/drivers. Quick Setup of Hardware... - Page 14 Connect the AC adapter to a power outlet. Then, connect the AC adapter to the 7.4 mm DC-in power input on the Dell Docking Station WD19. Figure 6. Connecting the AC Adapter Connect the USB Type-C connector to the computer.
- Page 15 Figure 7. Connecting the USB Type-C connector Connect multiple displays to the docking station, as needed. Figure 8. Connecting the multiple displays Quick Setup of Hardware...
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Page 16: Setup Of External Monitors
Updating the graphics drivers for your computer The Microsoft Windows operating systems include the VGA graphics drivers only. Therefore, for optimum graphics performance, it is recommended that Dell graphics drivers applicable for your computer be installed from dell.com/support under the “Video” section NOTE: For nVidia Discrete Graphics solutions on the supported Dell systems: First, install the Intel Media Adapter Graphics Driver applicable to your computer. -
Page 17: Display Bandwidth
1 x 4K (3840 x 2160) display @30 Hz 6.2 Gbps 1 x 4K (3840 x 2160) display @60 Hz 12.5 Gbps Display Resolution Table Table 4. WD19 Display Port Available Bandwidth Single Display Dual Display (maximum Triple Display (maximum... - Page 18 NOTE: HDMI2.0 and MFDP (Multi-Function DisplayPort) Type-C ports on the back of all docks in the WD19 family are toggled. HDMI2.0 and MFDP Type-C cannot support dual monitors simultaneously. Only one of these ports can be used as a display device at a time.
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Page 19: Removing The Usb Type-C Cable Module
Removing the USB Type-C cable module The Dell Docking Station WD19 is shipped with the USB Type-C cable attached. To remove/change the cable module, follow these steps: Turn over the docking station. Removing the USB Type-C cable module... - Page 20 Remove the two M2.5 x 5 screws [1], and turn over the docking station [2]. Removing the USB Type-C cable module...
- Page 21 Gently pull the cable module away from the docking station. Removing the USB Type-C cable module...
- Page 22 Lift and remove the USB Type-C cable module from its connector inside the docking station. Removing the USB Type-C cable module...
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Page 23: Technical Specifications
• LED Status Indicators • Docking specifications • Input/Output (I/O) Connectors • Dell ExpressCharge and ExpressCharge boost overview LED Status Indicators Power Adapter LED Table 5. Power Adapter LED indicator State LED Behavior Power Adapter is plugged into wall socket... -
Page 24: Docking Specifications
7.4 mm DC-in port x1 USB Type-C cable length Power delivery Dell systems • 90 W power capability to Dell systems with 130 W AC-adapter • 130 W power capability to Dell systems with 180 W AC-adapter Non Dell systems •... -
Page 25: Input/Output (I/O) Connectors
Dell ExpressCharge and ExpressCharge boost overview • Dell ExpressCharge enables an empty battery to charge to 80% in about one hour when the system is turned off and to 100% in approximately two hours. • Dell ExpressCharge Boost enables an empty battery to charge to 35% in 15 minutes. -
Page 26: Dell Docking Station Driver And Firmware Update
Standalone Dock Firmware Update utility Download the WD19 update tool from www.dell.com/support. Connect the dock to the system and start the tool in administrative mode. Wait for all the information to be entered in the various Graphical User Interface (GUI) panes. -
Page 27: Frequently Asked Questions
• Our Dell dock is designed to operate on AC power only and it does not support system power source back (powered by system Type-C port). A power loss event will make all devices on the dock fail to work. Even when you restore the AC power, the dock may still not function properly because the dock still needs to negotiate proper power contract with the system's Type-C port and establish a system EC-to-dock-EC connection. -
Page 28: Troubleshooting The Dell Docking Station Wd19
Troubleshooting the Dell Docking Station WD19 Symptoms and solutions Table 14. Symptoms and solutions Symptoms Suggested solutions 1. No video on the monitors attached to the High Definition • Ensure that the latest BIOS and drivers for your computer and Multimedia Interface (HDMI), or DisplayPort (DP) port on the the docking station are installed on your computer. - Page 29 Type-C cable to your computer. 6. The High-Bandwidth Digital Content Protection (HDCP) content • Dell Dock supports HDCP up to HDCP 2.2. is not displayed on the attached monitor. NOTE: User's monitor/display must support HDCP 2.2 7.
- Page 30 12. AC Adapter is displayed as “Not Installed” in the Battery • 1. Make sure the Dell Docking Station WD19 is connected Information page of the Dell BIOS Setup when the Type-C cable is properly to its own adapter (130 W or 180 W). connected.
- Page 31 Symptoms Suggested solutions • Option is available in - Settings -> Power Management -> Wireless Radio Control Troubleshooting the Dell Docking Station WD19...
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Page 32: Getting Help
Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: Go to Dell.com/support.