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Nokia FastMile Installation Manual
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Nokia FastMile Installation Manual

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Nokia FastMile 4G Receiver Installation Guide
FastMile 2.0.03
Nokia FastMile 4G Receiver Installation Guide
3TG-00387-AADA-TCZZA
Issue: 02 DRAFT
July 2019
Nokia — Proprietary and confidential
Use pursuant to applicable agreements

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  • Page 1 Nokia FastMile 4G Receiver Installation Guide FastMile 2.0.03 Nokia FastMile 4G Receiver Installation Guide 3TG-00387-AADA-TCZZA Issue: 02 DRAFT July 2019 Nokia — Proprietary and confidential Use pursuant to applicable agreements...
  • Page 2 © 2019 Nokia. Contains proprietary/trade secret information which is the property of Nokia and must not be made available to, or copied or used by anyone outside Nokia without its written authorization. Not to be used or disclosed except in accordance with applicable agreements.

  • Page 3: Preface

    Nokia FastMile 4G Receiver Installation Guide Preface 1 Preface This preface provides general information about the installation guide for the Nokia FastMile 4G Receiver. 1.1 Document issue changes Table provides a summary of document issue changes. Table 1 Summary of document issue changes...

  • Page 4: Assistance And Ordering Phone Numbers

    Individual PDFs of customer documents are accessible through OLCS. Navigate to http://support.alcatel-lucent.com and enter your user name and password. If you are a new user and require access to this service, please contact your Nokia sales representative. From the Product information drop-down menu, select FastMile Home Unit as the product and click on Submit.

  • Page 5: Special Information

    Nokia FastMile 4G Receiver Installation Guide Preface 1.10 Special information The following are examples of how special information is presented in this document. Danger indicates that the described activity or Danger — situation may result in serious personal injury or death; for example, high voltage or electric shock hazards.
  • Page 6 Preface Nokia FastMile 4G Receiver Installation Guide Procedure 3 Example of required substeps in a step At step 1, you must perform a series of substeps within the step. This step has a series of substeps that you must perform to complete the step. You must perform the following substeps: This is the first substep.
  • Page 7 Nokia FastMile 4G Receiver Installation Guide Preface Acrobat Reader displays the search results. You can expand the entries for each document by clicking on the + symbol. Issue: 02 DRAFT 3TG-00387-AADA-TCZZA...
  • Page 8 Preface Nokia FastMile 4G Receiver Installation Guide 3TG-00387-AADA-TCZZA Issue: 02 DRAFT...

  • Page 9: Etsi Environmental And Crohs Guidelines

    This chapter provides information about the ETSI environmental China Restriction of Hazardous Substances (CRoHS) regulations that govern the installation and operation of Nokia FastMile 4G Receiver equipment. This chapter also includes environmental operation parameters of general interest. 2.1 Environmental labels This section describes the environmental instructions that are provided with the customer documentation, equipment, and location where the equipment resides.
  • Page 10 ETSI environmental and CRoHS guidelines Nokia FastMile 4G Receiver Installation Guide Figure 1 Products below MCV value label 18986 2.1.2.2 Products containing hazardous substances above Maximum Concentration Value (MCV) label Figure shows the label that indicates a product is above the maximum...

  • Page 11: Hazardous Substances Table (Hst)

    2.2 Hazardous Substances Table (HST) This section describes the compliance of the Nokia FastMile 4G Receiver equipment to the CRoHS standard when the product and subassemblies contain hazardous substances beyond the MCV value. This information is found in this user documentation where part numbers for the product and subassemblies are listed.

  • Page 12: Other Environmental Requirements

    Nokia FastMile 4G Receiver equipment and other Nokia FastMile 4G Receiver specifications. 2.3.2 Storage According to ETS 300-019-1-1 - Class 1.1, storage of Nokia FastMile 4G Receiver equipment must be in Class 1.1, weather-protected, temperature-controlled locations. 2.3.3 Transportation According to EN 300-019-1-2 - Class 2.3, transportation of Nokia FastMile 4G...

  • Page 13: Material Content Compliance

    Figure 3 Recycling/take back/disposal of product symbol At the end of its life, Nokia FastMile 4G Receiver equipment is subject to the applicable local legislations that implement the European Directive 2012/19EU on waste electrical and electronic equipment (WEEE).
  • Page 14 Nokia FastMile 4G Receiver Installation Guide In compliance with legal requirements and contractual agreements, where applicable, Nokia will offer to provide for the collection and treatment of Nokia products bearing the logo shown in Figure at the end of their useful life, or products displaced by Nokia equipment offers.

  • Page 15: Etsi Safety Guidelines

    ETSI safety guidelines 3 ETSI safety guidelines This chapter provides information about the mandatory regulations that govern the installation and operation of Nokia FastMile 4G Receiver equipment in the ETSI market. 3.1 Safety instructions This section describes the safety instructions that are provided in the customer documentation and on the Nokia FastMile 4G Receiver equipment.

  • Page 16: Safety-Related Labels

    3.1.2 Safety-related labels The Nokia FastMile 4G Receiver equipment is labeled with the specific safety instructions and compliance information that is related to a product, or product variant or model, of the equipment. Observe the instructions on the safety labels.

  • Page 17: Emc Compliance

    IEC 60950-22, EN 60950-22: Information Technology Equipment- Safety - Part 22 Equipment to be installed Outdoors 3.2.3 Environmental standard compliance The Nokia FastMile 4G Receiver equipment complies with the EN 300 019 European environmental standards. 3.2.4 Laser product standard compliance The Nokia FastMile 4G Receiver equipment is not a laser product.

  • Page 18: Electrical Safety Guidelines

    The use of any non-Nokia approved power supplies or power adapters is not supported or endorsed by Nokia. Such use will void any warranty or support contract with Nokia. Such use greatly increases the danger of damage to equipment or property.

  • Page 19: Esd Safety Guidelines

    Nokia FastMile 4G Receiver equipment and other Nokia FastMile 4G Receiver specifications. During operation in the supported temperature range, condensation inside the Nokia FastMile 4G Receiver equipment caused by humidity is not an issue because the Nokia FastMile 4G Receiver is a sealed unit. Issue: 02 DRAFT...
  • Page 20 ETSI safety guidelines Nokia FastMile 4G Receiver Installation Guide 3TG-00387-AADA-TCZZA Issue: 02 DRAFT...
  • Page 21 ANSI safety guidelines 4 ANSI safety guidelines This chapter provides information about the mandatory regulations that govern the installation and operation of the Nokia FastMile 4G Receiver equipment in the North American or ANSI market. 4.1 Safety instructions This section describes the safety instructions that are provided in the customer documentation and on the Nokia FastMile 4G Receiver equipment.
  • Page 22 Observe the instructions on the safety labels. Table provides examples of the text in the various Nokia FastMile 4G Receiver equipment safety labels. Table 3...
  • Page 23 Sample safety label for ETL 5011710 27799 4.2 Safety standards compliance This section describes the Nokia FastMile 4G Receiver equipment compliance with North American safety standards. Changes or modifications to this unit not expressly Warning — approved by the party responsible for compliance could void the user's authority to operate the equipment.
  • Page 24 ANSI safety guidelines Nokia FastMile 4G Receiver Installation Guide 4.2.1 EMC, EMI, and ESD compliance The Nokia FastMile 4G Receiver equipment complies with the following EMC, EMI, and ESD requirements: • Federal Communications Commission PART 15-RADIO FREQUENCY DEVICES Subpart C-INTENTIONAL RADIATORS Title 47 CFR Part 15. Part 15.247, Part 15.255...
  • Page 25 The use of any non-Nokia approved power supplies or power adapters is not supported or endorsed by Nokia. Such use will void any warranty or support contract with Nokia. Such use greatly increases the danger of damage to equipment or property.
  • Page 26 Nokia FastMile 4G Receiver equipment and other Nokia FastMile 4G Receiver specifications. During operation in the supported temperature range, condensation inside the Nokia FastMile 4G Receiver equipment caused by humidity is not an issue because the Nokia FastMile 4G Receiver is a sealed unit. 3TG-00387-AADA-TCZZA...

  • Page 27: Table Of Contents

    Nokia FastMile 4G Receiver Installation Guide Table of contents Preface...................11 Document issue changes ................11 Scope ......................11 Audience....................11 Required knowledge..................11 Acronyms and initialisms ................11 Assistance and ordering phone numbers ..........12 Nokia quality processes................12 Safety information..................12 Documents ....................12 1.10 Special information ..................13 1.10.1...
  • Page 28 Roles ......................17 Installation prerequisites for the Nokia FastMile 4G Receiver....17 8.2.1 Lightning protection ...................19 Inserting the SIM card in the Nokia FastMile 4G Receiver..21 Overview....................21 Inserting the SIM card ................23 Extracting the SIM card ................24 Determining the mounting location ..........25 10.1...
  • Page 29 Nokia FastMile 4G Receiver Installation Guide 12.8 This subscription ID is not provisioned by the Fastmile Controller ....81 12.9 This subscriber ID has already completed a successful installation..81 12.10 Nokia FastMile 4G Receiver firmware upgrade to latest build failed ..81 12.11...
  • Page 30 Nokia FastMile 4G Receiver Installation Guide 3TG-00387-AADA-TCZZA Issue: 02 DRAFT...
  • Page 31 Nokia Altiplano FastMile Controller through NETCONF .34 Figure 17 Screen indicating that you can use the Nokia Wireless app to find an LTE base station for unit that will be managed by the Nokia Altiplano FastMile Controller through NETCONF.............35 Figure 18 Screen for connecting to the Nokia FastMile 4G Receiver......36...
  • Page 32 Figure 36 Prompt for accepting the connection request ..........56 Figure 37 Screen to log in to a Nokia FastMile 4G Receiver that will be managed by an ACS .................57 Figure 38 Information screen telling you to find a location where the Nokia FastMile 4G Receiver won’t be obstructed..........59...
  • Page 33 Mounting and connecting the Nokia FastMile 4G Receiver..................65 Table 5 Status LED behavior for a Nokia FastMile 4G Receiver remotely managed from the Nokia Altiplano FastMile Controller ......76 Table 6 Status LED behavior for a Nokia FastMile 4G Receiver remotely managed from an ACS ................76...
  • Page 34 Nokia FastMile 4G Receiver Installation Guide 3TG-00387-AADA-TCZZA Issue: 02 DRAFT...

  • Page 35: Installation Overview

    If a FastMile 4G Receiver that is managed by the Nokia Altiplano FastMile Controller needs to be installed again, the Subscription ID of the FastMile 4G Receiver must be manually deleted from the Nokia Altiplano FastMile Controller database. Once the...
  • Page 36 Installation task Nokia Altiplano FastMile ACS (through Controller (through TR-069) NETCONF) Reviewing roles and installation prerequisites Chapter Chapter Inserting the SIM card in the Nokia FastMile Chapter Chapter 4G Receiver Determining the mounting location for the Section 10.2 Section 10.3...

  • Page 37: Reviewing Safety Information

    All outside wiring associated with the Nokia FastMile 4G Receiver should follow local safety regulations. • Maintain at least 50 cm (20 in) distance from the front face of the Nokia FastMile 4G Receiver while the system is operating. Lightning danger: Since cables from external Danger 1 —...
  • Page 38 Reviewing safety information Nokia FastMile 4G Receiver Installation Guide 3TG-00387-AADA-TCZZA Issue: 02 DRAFT...

  • Page 39: Identifying Package Contents

    QR code has system-use information for the Nokia FastMile 4G Receiver • you use a mobile phone that has the Nokia Wireless app to scan the QR code to log in to the Nokia FastMile 4G Receiver (log in is done through Bluetooth over a VPN connection) •...
  • Page 40 Identifying package contents Nokia FastMile 4G Receiver Installation Guide 3TG-00387-AADA-TCZZA Issue: 02 DRAFT...

  • Page 41: Reviewing Roles And Installation Prerequisites

    • mobile network operator: responsible for running the mobile network that has the LTE and EPC networks and typically provides the SIM card for the Nokia FastMile 4G Receiver • fixed network operator: responsible for owning the residential gateway and the •...
  • Page 42 HSS; this SIM card should have the same PIN or an empty PIN, as the Nokia FastMile 4G Receiver will not do a PIN unlock if the wrong PIN code is set on the device; if this happens, the Nokia FastMile 4G Receiver installer needs to go onsite and replace the SIM card •...

  • Page 43: Lightning Protection

    PoE+ capable surge protector for lightning protection, subject to local regulations, as indicated in section 8.2.1 • A ground cable might be needed to connect the Nokia FastMile 4G Receiver to an outdoor ground; see section 8.2.1 for lightning protection and ground information;...
  • Page 44 Nokia FastMile 4G Receiver is installed below roof level (keeps lighting risk low) • the Ethernet cable of the Nokia FastMile 4G Receiver is less than 20 m (64 ft) outside, subject to local regulations (keeps lighting risk low) •...

  • Page 45: Inserting The Sim Card In The Nokia Fastmile 4G Receiver

    Nokia FastMile 4G Receiver, you should contact your Nokia representative for more detailed information. The SIM card needs to be inserted in the Nokia FastMile 4G Receiver in order for the Nokia Wireless app to work in conjunction with the Nokia FastMile 4G Receiver to determine the mounting location.
  • Page 46 Figure shows a view of the SIM card slot on the Compact multi-band models of the Nokia FastMile 4G Receiver to help you orient the SIM card when inserting or extracting it as described in the procedures in this chapter.

  • Page 47: Inserting The Sim Card

    Procedure 5 To insert the SIM card in the Nokia FastMile 4G Receiver Use a TORX T8 screwdriver to remove the cover from the SIM card slot of the Nokia FastMile 4G Receiver. Insert a valid Nano/4FF SIM card in the SIM card slot, with the bottom of the SIM card facing you as shown in Figure 8.

  • Page 48: Extracting The Sim Card

    SIM card. Procedure 6 To extract the SIM card from the Nokia FastMile 4G Receiver Use a TORX T8 screwdriver to remove the cover from the SIM card slot of the Nokia FastMile 4G Receiver. Extract the SIM card: For the Compact mono-band and ABA models, use a small plastic blunt tool to carefully push the SIM card, and then to carefully pick the SIM card out from the slot.

  • Page 49: Determining The Mounting Location

    Receiver to determine the optimal mounting location for the Nokia FastMile 4G Receiver, as described in section 10.2. If an ACS will be used for remote management of the Nokia FastMile 4G Receiver through TR-069, you use the Nokia Wireless app, which works with the Nokia FastMile 4G Receiver to determine the optimal mounting location for the Nokia FastMile 4G Receive as described in section 10.3.
  • Page 50 The Nokia Wireless app works in conjunction with the Nokia Altiplano FastMile Controller to find an LTE base station and to set up the Nokia FastMile 4G Receiver. The Nokia Wireless app works in conjunction with the signal strength measurement capability of the Nokia FastMile 4G Receiver to find a place to mount the Nokia FastMile 4G Receiver.

  • Page 51: The Nokia Altiplano Fastmile Controller

    To determine the mounting location for unit that will be managed by the Nokia Altiplano FastMile Controller Use the following procedure to determine the mounting location for a Nokia FastMile 4G Receiver that is to be managed by the Nokia Altiplano FastMile Controller through NETCONF.
  • Page 52 After the introductory screen has cleared, the Nokia Wireless app shows an animation of how to scan the QR code of the Nokia FastMile 4G Receiver so that the app can obtain the MAC address, unique device identifier, enterprise id, and device type of the Nokia FastMile 4G Receiver.
  • Page 53 Figure 11 QR code screen for unit that will be managed by the Nokia Altiplano FastMile Controller through NETCONF The Nokia Wireless app displays the screen to install the Nolia FastMile 4G Receiver. Tap on the “Install” option. Figure shows the Install option.
  • Page 54 Figure 12 Screen showing the Install option for unit that will be managed by the Nokia Altiplano FastMile Controller through NETCONF The Nokia Wireless app displays the screen to select the setup method. Tap on the “NetConf with Controller” option. Figure shows the NetConf with Controller option.
  • Page 55 Screen showing the NetConf with Controller option for unit that will be managed by the Nokia Altiplano FastMile Controller The Nokia Wireless app prompts you to log in to the Nokia Altiplano FastMile Controller. You will need to input the user name, password, and FastMile Controller URL.
  • Page 56 Nokia Altiplano FastMile Controller through NETCONF When the button is enabled (that is, it turns to blue), tap on “Log in” to log in to the Nokia Altiplano FastMile Controller. The Nokia Wireless app prompts you to share your location so that you can register the Nokia FastMile 4G Receiver with the Nokia Altiplano FastMile Controller.
  • Page 57 Nokia Altiplano FastMile Controller through NETCONF Share your location by tapping on “Next”. The Nokia Wireless app prompts you to enter the Subscription ID so that you can register the Nokia FastMile 4G Receiver with the Nokia Altiplano FastMile Controller.
  • Page 58 Nokia Altiplano FastMile Controller through NETCONF Register the Nokia FastMile 4G Receiver by tapping on “Register”. The Nokia Wireless app shows that registration of the Nokia FastMile 4G Receiver with the Nokia Altiplano FastMile Controller was successful. Continue by tapping on “Next”.
  • Page 59 8 • provides a “Done” button for you to tap when the Nokia Wireless app has located a satisfactory LTE base station When you have a satisfactory LTE base station, proceed by tapping on “Done”.
  • Page 60 This will allow you to connect the Nokia Wireless app to the Nokia FastMile 4G Receiver so the Nokia Wireless app can set it up and work in conjunction with it to find the strongest signal as described in the next steps.
  • Page 61 Nokia FastMile 4G Receiver Installation Guide Determining the mounting location Figure 19 Screen for enabling the VPN profile Enable the VPN profile by tapping on “Connect”. The android system of the mobile phone prompts you to accept the connection request.
  • Page 62 Prompt for accepting the connection request Accept the connection request by tapping on “OK”. The Nokia Wireless app prompts you to log in to the Nokia FastMile 4G Receiver. You will need to input the username and password for the Nokia FastMile 4G Receiver.
  • Page 63 Nokia Altiplano FastMile Controller Log in to the Nokia FastMile 4G Receiver by tapping on “Log in”. The Nokia Wireless app now sets up the Nokia FastMile 4G Receiver and shows when the set up is compete.
  • Page 64 Determining the mounting location Nokia FastMile 4G Receiver Installation Guide The screen that shows that the Nokia FastMile 4G Receiver is being set up, and indicates the progress of the set up, and indicates that you should keep the Nokia Wireless app open.
  • Page 65 Nokia FastMile 4G Receiver Installation Guide Determining the mounting location Figure 22 Information screen telling you to find a location where the Nokia FastMile 4G Receiver won’t be obstructed Issue: 02 DRAFT 3TG-00387-AADA-TCZZA...
  • Page 66 Determining the mounting location Nokia FastMile 4G Receiver Installation Guide Figure 23 Information screen telling you to hold the Nokia FastMile 4G Receiver in place 3TG-00387-AADA-TCZZA Issue: 02 DRAFT...
  • Page 67 Nokia FastMile 4G Receiver Installation Guide Determining the mounting location Figure 24 Information screen telling you to try a few locations to find the best signal Issue: 02 DRAFT 3TG-00387-AADA-TCZZA...
  • Page 68 Determining the mounting location Nokia FastMile 4G Receiver Installation Guide Figure 25 Screen to start a signal strength measurement 3TG-00387-AADA-TCZZA Issue: 02 DRAFT...

  • Page 69: Figure 26 Screen Showing Very Strong Signal

    When you have a signal strength measurement that is satisfactory, proceed by tapping on “Done”. The Nokia Wireless app indicates that the Nokia FastMile 4G Receiver can now be installed. Figure shows the screen showing that you are ready to install.

  • Page 70: Figure 27 Screen Showing That You Are Ready To Install

    QR code when accessing the Nokia FastMile 4G Receiver through a mobile phone after installation is complete. You can put the Nokia Wireless app in background as the app is not needed any more for the installation process.

  • Page 71: Determining The Mounting Location For Unit That Will Be Managed By An Acs

    10.3 Determining the mounting location for unit that will be managed by an ACS If an ACS will be used through TR-069 to remotely manage the Nokia FastMile 4G Receiver, use the following procedure to use the Nokia Wireless app, which works in conjunction with the Nokia FastMile 4G Receiver, to help you determine the mounting location for the Nokia FastMile 4G Receiver.

  • Page 72: Figure 28 Introductory Screen For Unit That Will Be Managed By An Acs

    After the introductory screen has cleared, the Nokia Wireless app shows an animation of how to scan the QR code of the Nokia FastMile 4G Receiver so that the app can obtain the MAC address, unique device identifier, enterprise id, and device type of the Nokia FastMile 4G Receiver.

  • Page 73: Figure 29 Screen With Prompt To Scan The Qr Code For Unit That Will Be Managed By An Acs

    Nokia FastMile 4G Receiver Installation Guide Determining the mounting location Figure 29 Screen with prompt to scan the QR code for unit that will be managed by an ACS Tap on “Scan” to start the scan of the QR code.

  • Page 74: Figure 30 Qr Code Screen For Unit That Will Be Managed By An Acs

    Nokia FastMile 4G Receiver Installation Guide Figure 30 QR code screen for unit that will be managed by an ACS The Nokia Wireless app displays the screen to install the Nolia FastMile 4G Receiver. Tap on the “Install” option. Figure shows the Install option.

  • Page 75: Figure 31 Screen Showing The Install Option For Unit That Will Be Managed By An Acs

    Figure 31 Screen showing the Install option for unit that will be managed by an ACS The Nokia Wireless app displays the screen to select the setup method. Tap on the “TR-069 without Controller” option. Figure shows the TR-069 without Controller option.

  • Page 76: Figure 32 Screen Showing The Tr-069 Without Controller Option For Unit That Will Be Managed By An Acs

    Figure 32 Screen showing the TR-069 without Controller option for unit that will be managed by an ACS The Nokia Wireless app prompts you to share your location so that you can register the Nokia FastMile 4G Receiver. Figure shows the prompt to share your location.

  • Page 77: Figure 33 Screen For Sharing Location For Unit That Will Be Managed By An Acs

    This will allow you to connect the Nokia Wireless app to the Nokia FastMile 4G Receiver so the Nokia Wireless app can set it up and work in conjunction with it to find the strongest signal as described in the next steps.

  • Page 78: Figure 34 Screen For Connecting To The Nokia Fastmile 4G Receiver

    Screen for connecting to the Nokia FastMile 4G Receiver Connect to the Nokia FastMile 4G Receiver by tapping on “Connect”. The Nokia Wireless app prompts you to enable the VPN profile for a secure method to communicate with the Nokia FastMile 4G Receiver.

  • Page 79: Figure 35 Screen For Enabling The Vpn Profile

    Nokia FastMile 4G Receiver Installation Guide Determining the mounting location Figure 35 Screen for enabling the VPN profile Enable the VPN profile by tapping on “Connect”. The android system of the mobile phone prompts you to accept the connection request.

  • Page 80: Figure 36 Prompt For Accepting The Connection Request

    Prompt for accepting the connection request Accept the connection request by tapping on “OK”. The Nokia Wireless app prompts you to log in to the Nokia FastMile 4G Receiver. You will need to input the username and password for the Nokia FastMile 4G Receiver.

  • Page 81: Figure 37 Screen To Log In To A Nokia Fastmile 4G Receiver That Will Be Managed By An Acs

    ACS Log in to the Nokia FastMile 4G Receiver by tapping on “Log in”. The Nokia Wireless app now sets up the Nokia FastMile 4G Receiver and shows when the set up is compete. For a Nokia FastMile 4G Receiver that will be managed remotely by an ACS (through TR-069), as part of this step, the Nokia Wireless app uploads the mobile phone location to the Nokia FastMile 4G Receiver.
  • Page 82 The Nokia Wireless app uses the signal strength measurement capability of the Nokia FastMile 4G Receiver to help you find a place to mount the Nokia FastMile 4G Receiver. The Nokia Wireless app provides the following screens to help you find a place to mount the Nokia FastMile 4G Receiver based on signal strength measurements: •...

  • Page 83: Figure 38 Information Screen Telling You To Find A Location Where The Nokia Fastmile 4G Receiver Won't Be Obstructed

    Nokia FastMile 4G Receiver Installation Guide Determining the mounting location Figure 38 Information screen telling you to find a location where the Nokia FastMile 4G Receiver won’t be obstructed Issue: 02 DRAFT 3TG-00387-AADA-TCZZA...

  • Page 84: Figure 39 Information Screen Telling You To Hold The Nokia Fastmile 4G Receiver In Place

    Determining the mounting location Nokia FastMile 4G Receiver Installation Guide Figure 39 Information screen telling you to hold the Nokia FastMile 4G Receiver in place 3TG-00387-AADA-TCZZA Issue: 02 DRAFT...

  • Page 85: Figure 40 Information Screen Telling You To Try A Few Locations To Find The Best Signal

    Nokia FastMile 4G Receiver Installation Guide Determining the mounting location Figure 40 Information screen telling you to try a few locations to find the best signal Issue: 02 DRAFT 3TG-00387-AADA-TCZZA...

  • Page 86: Figure 41 Screen To Start A Signal Strength Measurement

    Determining the mounting location Nokia FastMile 4G Receiver Installation Guide Figure 41 Screen to start a signal strength measurement 3TG-00387-AADA-TCZZA Issue: 02 DRAFT...

  • Page 87: Figure 42 Screen Showing Very Strong Signal

    When you have a signal strength measurement that is satisfactory, proceed by tapping on “Done”. The Nokia Wireless app indicates that the Nokia FastMile 4G Receiver can now be installed. Figure shows the screen showing that you are ready to install.

  • Page 88: Figure 43 Screen Showing That You Are Ready To Install

    QR code when accessing the Nokia FastMile 4G Receiver through a mobile phone after installation is complete. You can put the Nokia Wireless app in background as the app is not needed any more for the installation process.

  • Page 89: Mounting And Connecting The Nokia Fastmile 4G

    After you have determined the mounting location for the Nokia FastMile 4G Receiver as described in chapter 10, you can mount the Nokia FastMile 4G Receiver on a wall or pole, and make connections to it as described in this chapter.

  • Page 90: Receiver

    Nokia FastMile 4G Receiver through a supplied mounting plate. The receiver bracket is used to mount the Nokia FastMile 4G Receiver on a wall or attaches to a pole adapter so that the Nokia FastMile 4G Receiver can be mounted on a pole.
  • Page 91 Use the two supplied screws to attach the mounting plate to the back of the Nokia FastMile 4G Receiver as shown in Figure 46. Be sure to orient the mounting plate as shown in the figure.

  • Page 92: Figure 46 Attaching The Mounting Plate To The Nokia Fastmile 4G Receiver

    You can use the receiver bracket as a template for the anchor holes. If you are wall-mounting the Nokia FastMile 4G Receiver, attach the receiver bracket to the outside of the wall using two appropriate fasteners in the anchor holes drilled in the previous step, as shown in Figure 47.

  • Page 93: Figure 47 Attaching The Receiver Bracket To A Wall

    Figure 47 Attaching the receiver bracket to a wall 28803 If you are pole-mounting the Nokia FastMile 4G Receiver, attach the receiver bracket to the pole adapter as shown in Figure 48. Figure 48 Attaching the receiver bracket to the pole adapter...

  • Page 94: Figure 49 Attaching The Receiver Bracket And Pole Adapter To A Pole

    Attaching the receiver bracket and pole adapter to a pole 28805 Line up the mounting plate (attached earlier on the back of the Nokia FastMile 4G Receiver) with the receiver bracket and temporarily secure the Nokia FastMile 4G Receiver in place with the three saved fasteners: •...

  • Page 95: Figure 50 Mounting The Nokia Fastmile 4G Receiver On A Wall

    Nokia FastMile 4G Receiver Installation Guide Mounting and connecting the Nokia FastMile 4G Receiver Figure 50 Mounting the Nokia FastMile 4G Receiver on a wall Wall 28806 Figure 51 Mounting the Nokia FastMile 4G Receiver on a pole Pole 28807...

  • Page 96: Figure 52 Ground Point Location On The Compact Multi-Band Models

    LTE base station that was determined in chapter 10, and tighten the fasteners to securely hold the Nokia FastMile 4G Receiver in place. Note that if needed, you can rotate the Nokia FastMile 4G Receiver horizontally later on by loosening the fasteners, rotating the Nokia FastMile 4G Receiver, and tightening the fasteners.

  • Page 97: Figure 53 Location Of The Waterproof Plug (Compact Multi-Band Models Only)

    Ethernet cable that has standard pinouts and is a maximum of 80 m (262 ft) in length to the Ethernet port of the Nokia FastMile 4G Receiver as described below (you will need to provide a male RJ 45 connector to connect the Ethernet...

  • Page 98: Figure 54 Location Of Ports On A Poe Injector

    A properly earthed wall socket should be used for powering the residential gateway. If the Nokia FastMile 4G Receiver is not going to be powered from the residential gateway, set up a Nokia-approved PoE injector that is going to provide power over Ethernet to the Nokia FastMile 4G Receiver, including connecting the PoE injector to the residential gateway at the PoE injector's “LAN”...

  • Page 99: Figure 55 Location Of The Status Led On The Compact Mono-Band And Aba Models Of The Nokia Fastmile 4G Receiver

    • If the Nokia FastMile 4G Receiver is going to be powered by the PoE injector, safely and securely run the Ethernet cable from the hole drilled in the wall, through the home to the PoE injector, and make the connection at the PoE injector's “POE” port. Figure shows the location of the “POE”...
  • Page 100 Start up Software is stable If you installed a Compact multi-band model of the Nokia FastMile 4G Receiver, you can check the signal strength LEDs on the Nokia FastMile 4G Receiver by pressing the measurement button on the side of the unit. Figure shows the location of the measurement button.

  • Page 101: Figure 57 Location Of The Measurement Button

    Location of the signal strength LEDs Signal strength LEDs 28773 After the Nokia FastMile 4G Receiver receives power, all five signal strength LEDs turn on for five seconds and then turn off. During measurement, the five signal strength LEDs blink one-by-one on a 1,2,3,4,5,off,1,2,3,5,off cycle repeatedly until the best signal in the direction is found.
  • Page 102 Caution — This step only measures signals, and indicates the signal strength level of the best signal in the direction, during measurement when the Nokia FastMile 4G Receiver is not attached to a cell. If you do a measurement for a Nokia FastMile 4G Receiver that is attached to a cell, the Nokia FastMile 4G Receiver will detach from the cell during the measurement.

  • Page 103: Troubleshooting

    The Nokia FastMile 4G Receiver cannot be installed outside its registered location, and any subscriber that is registered to a Nokia FastMile 4G Receiver that is outside its registered location cannot be registered. Issue: 02 DRAFT...

  • Page 104: Further Installation Prevented

    12.4 SIM not inserted If the SIM is not in place in the Nokia FastMile 4G Receiver, insert or re-insert the SIM in the Nokia FastMile 4G Receiver while it is not connected to power. 12.5 Failed to connect to the LTE network If the Nokia FastMile 4G Receiver is not able to connect to the LTE network, check the LTE signal strength through the Nokia Wireless app.

  • Page 105: This Subscription Id Is Not Provisioned By The Fastmile Controller

    12.10 Nokia FastMile 4G Receiver firmware upgrade to latest build failed This issue can be due to a radio signal issue in the LTE network for the Nokia FastMile 4G Receiver. If the issue is due to a radio signal issue in the LTE network, wait for the radio signal to be resolved.

  • Page 106: Trace Request

    12.12 Trace request The Nokia FastMile 4G Receiver has a trace and log function that can be used for troubleshooting purposes and for help in performing root cause analysis. If internet is available for the Nokia FastMile 4G Receiver, contact Nokia to request that the trace and log function be used for the Nokia FastMile 4G Receiver.

  • Page 107: Glossary

    Nokia FastMile 4G Receiver Installation Guide Glossary 13 Glossary This glossary provides the expansions and optional descriptions of most acronyms and initialisms that appear in this document. 3GPP 3rd Generation Partnership Project Automated Beam Alignment Auto Configuration Server ALED Alcatel-Lucent Electronic Download...
  • Page 108 Glossary Nokia FastMile 4G Receiver Installation Guide Indoor Unit IEEE Institute of Electrical and Electronics Engineers International Protection or Internet Protocol Local Area Network Light Emitting Diode Long-Term Evolution Media Access Control Maximum Concentration Value or Minimum Concentration Value MIMO...
  • Page 109 Nokia FastMile 4G Receiver Installation Guide Glossary SINR Signal-to-Interference-plus-Noise Ratio Transmission Control Protocol Time Division Duplex User Datagram Protocol Underwriters’ Laboratories Uniform Resource Locater Volts Direct Current Virtual Private Network WiFi Wireless Fidelity Compressed File Issue: 02 DRAFT 3TG-00387-AADA-TCZZA...
  • Page 110 Glossary Nokia FastMile 4G Receiver Installation Guide 3TG-00387-AADA-TCZZA Issue: 02 DRAFT...
  • Page 111 Customer document and product support Customer documentation Customer Documentation Welcome Page Technical Support Customer Documentation Technical Support Documentation feedback Customer Documentation Feedback...
  • Page 112 Copyright 2019 Nokia. 3TG-00387-AADA-TCZZA...

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