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Available languages
Fault
Water drips on the floor
Dispenser ist not working
Ice is not dispensed
Customer service
Your local Customer service can be found in the
telephone directory or in the Customer service index.
Please provide Customer service with the appliance
product number (E-Nr.) and production number
(FD-Nr.).
These specifications can be found on the rating plate.
To prevent unnecessary call-outs, please assist
Customer service by quoting the product and produc
tion numbers. This will save you additional costs.
Repair order and advice on faults
Contact information for all countries can be found on
the enclosed Customer service list.
GB
0344 892 8999
IE
01450 2655
US
866 447 4363
Possible cause
Water pan at the rear bottom of the appliance not
properly levelled or draining spout not properly
positioned to the pan or spout blocked.
Ice in the ice bucket is melt to water, caused by
power failure.
Water storage box empty or not installed
correctly. Child lock active or freezer door open.
After installation, it will take several hours until
the freezer has reached it's temperature and ice
cubes can be produced.
Ice cubes stick together in the ice bucket or ice
stuck in the chute.
Ice maker is turned off.
Calls charged at local or mobile
rate.
0.03 € per minute at peak.
Off peak 0.0088 € per minute.
toll-free
Remedial action
Check water pan and draining spout at the rear.
Check ice bucket and empty it, if necessary.
Check water storage box. Deactivate child lock.
Close freezer door.
Check ice cute. Check ice bucket and empty it,
if necessary.
Turn on the ice maker.
en
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