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TROUBLESHOOTING
The compact camera displays error code
beginning with E:**, C:**, or System error
The handling differs depending on the displayed error.
Check how to handle the concerned error.
C:13:01
System error and C:32:01
E:41:00
Errors that start from E:61, E:62 ,E:91, E:92
C:13:01
Error is displayed when you are using the internal memory
Abnormality occurs in the internal memory.
Turn off the power and turn it on again.
If the situation is not improved, format the internal memory after backing up the stored
data.
WARNING: There is a risk of data loss. When you format the internal memory, all
stored images will be deleted including protected ones.
Error is displayed when you are using a memory card
Abnormality occurs in the memory card.
o
Turn off the camera, then insert and remove the memory card several times. After
that, turn on the camera again.
o
Insert another memory card.
o
When you are using a memory card used on your PC, backup the stored data and
format the memory card with the camera.
WARNING: There is a risk of data loss. When you format the memory card,
all stored images will be deleted including protected ones?
System error and C:32:01
1. Check whether the memory card is supported by the camera.
C:13:01 may be displayed when you shoot large data images such as movies.?
Use the memory cards shown below.
SD memory card
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Related Manuals for Sony DSCWX220/B
Summary of Contents for Sony DSCWX220/B
- Page 1 TROUBLESHOOTING The compact camera displays error code beginning with E:**, C:**, or System error The handling differs depending on the displayed error. Check how to handle the concerned error. C:13:01 System error and C:32:01 E:41:00 Errors that start from E:61, E:62 ,E:91, E:92 ...
- Page 2 Class 4 or faster SD/SDHC/SDXC memory card Memory Stick media Memory Stick media with marks shown below PRO Duo Memory Stick PRO Duo (Mark2) media Memory Stick PRO-HG Duo media 2. Format the memory card WARNING: There is a risk of data loss.
- Page 3 Error Possible causes code E：61： Abnormality of the focus driving part E：61： Abnormality of the zoom driving part E：61： Abnormality of the lens driving part E：62： E：62： E：62： Abnormality of the image stabilization E：62： E：62： E：91： Abnormality of the flash unit part Abnormality of the flash unit part, battery E：91：...
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Page 4: The Battery Does Not Charge
If the camera cannot be charged, does not turn on even after it was charged, or the power turns off immediately after it was turned on, inspection is necessary. If the issue is still unresolved, the product may need service The battery does not charge. NOTE:Check the following page for available batteries of your camera. https://support.d-imaging.sony.co.jp/www/cscs/accessories/... - Page 5 Select your camera's model name in Product Name then select Power from Category to display compatible batteries and chargers. Select your battery type and check following the procedures. N, D, T, R, K, X, G battery H, V, W, M battery Step 1.
- Page 6 Check that there is no dust or foreign matter in the gap. If it is unclean, wipe it off. Step 3. For the battery, AC adapter, USB cable, and battery charger, use Sony exclusive goods. If you use a non-exclusive product, charging may not be carried out properly or may cause malfunction.
- Page 7 1. Getting to your Product Page 1. Make sure you know your model name. If you are unsure, this page can help you find it: 2. Type in your model name in the search bar on the Support website. IMPORTANT: Make sure you type your model name correctly (including the hyphen (-) if applicable).
- Page 8 2. Select the "Compatibility" tab 3. Select the "Accessory Compatibility" or "Lens Compatibility" link 4. Check the Compatibility Information from our compatibility page 1. Accessory Compatibility contains information for compatible flash, memory cards, power, and other accessories such as casing, etc.
- Page 9 2. Lens Compatibility* list out the compatible lenses for interchangable cameras. *Not available for compact cameras.
- Page 10 The battery drains quickly. Check the following concerning handling of the battery. Battery performance temporarily declines when used in cold temperatures, reducing the time that it can be used. To get more operating time out of the battery when cold, warm it up in a pocket or the like, and then reattach it to the camera just before shooting.
- Page 11 Is the battery pack always charging while the camera is connected to a computer or the supplied AC adaptor via a USB cable? Turn off the camera before you start charging the battery pack. If the camera is turned on, charging will not start. NOTE: An AC adaptor is not supplied with some models.