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Sony KD-43X7 G Series Service Manual
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Sony KD-43X7 G Series Service Manual

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2019/05/01 02:23:15 (GMT+09:00)
SERVICE MANUAL (COMMON)
ORIGINAL MANUAL ISSUE DATE: 2019.04
(See next page for revision )
Conditions of Use:
(1) Please use this information only for the purpose of performing repair, maintenance and/or configuration services of the Sony products
(hereinafter the "Repair services") under the service agreement entered into with the Sony group company (hereinafter the "Service
agreement"). Using this information for any purpose other than the purpose described foregoing is forbidden.
(2) Only the Authorized Servicer's officers, employees or subcontractors (including their officers and employees) whose duties justify a need-to-
know and who have agreed to hold confidential this information (collectively hereinafter the "Permitted users") are permitted to access and
use this information. To disclose or disseminate to any person other than the Permitted users is forbidden.
(3) Destroy or erase any and all portion of this information promptly in an irrecoverable and secure fashion after achieving the purpose
described in Section (1) above.
(4) Do not copy, replicate, reproduce, alter, translate, transmit, sell, lease, or distribute this information in whole or in part without the prior
written permission of the author.
(Notwithstanding foregoing, it is permitted to copy and distribute this information to the Permitted users.)
(5) Please notify immediately any leakage, loss, theft, misappropriation, or other misuse of this information by e-mail to the following address:
somk-gcs-tissnexim-adm@jp.sony.com
(6) In addition to the above, the terms and conditions of the Service agreement shall be applied to using this information.
Revision of Information:
This information may be changed or updated at any time without any prior notice. Please confirm that this information is up-to-date before
using it.
GN5UN CHASSIS
Segment : SG
9-888-770-01
LCD TV
Sony EMCS (M) Sdn. Bhd., SVPM
© 2019.04
SYS SET

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Summary of Contents for Sony KD-43X7 G Series

  • Page 1 Conditions of Use: (1) Please use this information only for the purpose of performing repair, maintenance and/or configuration services of the Sony products (hereinafter the “Repair services”) under the service agreement entered into with the Sony group company (hereinafter the “Service agreement”).
  • Page 2 2019/05/01 02:23:15 (GMT+09:00) REVISION HISTORY Version Date Subject 2019.04 1. 1 Issue SYS SET...
  • Page 3 2019/05/01 02:23:15 (GMT+09:00) MODEL LIST THIS SERVICE MANUAL CONTAINS COMMON INFORMATION FOR BELOW REGIONS AND MODELS: REGION ASIA AMERICA EUROPE MODEL KD-43X7*G KD-49X7*G KD-55X7*G KD-65X7*G KD-43XG7* KD-49XG7* KD-55XG7* KD-65XG7* SYS SET...

  • Page 4: Table Of Contents

    2019/05/01 02:23:15 (GMT+09:00) TABLE OF CONTENTS Title Section Page SAFETY NOTES SELF DIAGNOSTIC FUNCTION TROUBLE SHOOTING SERVICE ADJUSTMENTS DIAGRAMS Please refer Service Manual – Unique for below information : ▪ Disassembly and Removal Caution ▪ Wire Dressing ▪ Circuit Board Location ▪ Exploded Views and Part Lists Note: Pictures provided in this manual may have difference from actual sets.

  • Page 5: Safety Notes

    7) Always clean the LCD panel with a soft cloth material. Sony. Circuit adjustments that are critical for safe operation are identified in this manual. Follow these procedures whenever critical components are 8) Use care when handling the wires or connectors of the inverter circuit.
  • Page 6 2019/05/01 02:23:15 (GMT+09:00) 10) During the repair, DO NOT leave the Power On or Burn-in period for *Do not recommend power-on in the conditions which laid face down the more than 1 hour while the TV is face down on a cloth. Refer Figure 1 . panel, in repair activity.
  • Page 7 2019/05/01 02:23:15 (GMT+09:00) To reduce the risk of image retention: Other feature •Fill the screen by changing [Wide mode] to eliminate the black bars. The screen brightness is automatically reduced when displaying still Select [Wide mode] other than [Normal]. images, clocks, bright colors or logos etc. •Turn off the OSD (On Screen Display) by pressing the DISPLAY button, and turn off the menus from connected equipment.
  • Page 8 2019/05/01 02:23:15 (GMT+09:00) Comply with the following requirement 4) Look for unauthorized replacement parts, particularly transistors that Class II equipment (2-pin plug): for each terminal, the worst value of were installed during a previous repair. Point them out to the customer and measurement must not exceed AC 350uA peak).
  • Page 9 2019/05/01 02:23:15 (GMT+09:00) 1-7. Lead Free Information The circuit boards used in these models have been processed using Lead Free Solder. The boards are identified by the LF logo located close to the board designation. Figure 5: LF logo on circuit board Figure 4: LF Logo The servicing of these boards requires special precautions.
  • Page 10 2019/05/01 02:23:15 (GMT+09:00) 1-8. FFC REPLACEMENT CAUTION < Application > Withdrawal of FFC using Non-ZIF (IPEX connector) < Connector location > Main board side < Method > See as follows < Caution > See as follows Step 1 Step 2 Initial condition PRESS PRESS PULL...
  • Page 11 2019/05/01 02:23:15 (GMT+09:00) 1-8. FFC REPLACEMENT CAUTION < Application > Withdrawal of FFC using Non-ZIF (Yamaichi connector) < Connector location > Main board side < Method > See as follows < Caution > See as follows Initial condition Step 1 Step 2 PRESS PULL Press the release lock button downward (highlighted in red).
  • Page 12 2019/05/01 02:23:15 (GMT+09:00) 1-8. FFC REPLACEMENT CAUTION < Application > Withdrawal of FFC using Non-ZIF (Molex connector) < Connector location > Main board side < Method > See as follows < Caution > See as follows Initial condition Step 1 & 2 Caution Ensure fingers does NOT touch parts on board and tuner connector...

  • Page 13: Self Diagnostic Function

    2019/05/01 02:23:15 (GMT+09:00) SECTION 2 SELF DIAGNOSTIC FUNCTION The units in this manual contain a self-diagnostic function. If an error occurs, the Smart Core Red LED will automatically begin to flash. The number of times the LED flashes translates to a probable source of the problem. A definition of the Smart Core Red LED flash indicators is listed in the instruction manual for the user’s knowledge and reference.
  • Page 14 2019/05/01 02:23:15 (GMT+09:00) Failure LED Display The Number of Standby LED Error Detection Error Location (RED blinking) AC Adaptor or Power Supply Main Power Error Unit Audio Error Main Board Panel Power Error Main Board Panel I2C Communication Main Board or Source Board Error Backlight Error Main Board...

  • Page 15: Troubleshooting

    2019/05/01 02:23:15 (GMT+09:00) SECTION 3 TROUBLESHOOTING Triage Chart Before you make the service call… CHASSIS: SG 43/49/55/65 1. Confirm the symptom from the customer. 2. Select that symptom from the chart. 3. Bring all the boards and cables listed for that symptom. 4.
  • Page 16 2019/05/01 02:23:15 (GMT+09:00) 1.1 : No power - LD board START LD board 1. Check fuse impedance Fuse F1001 broken F1001 / F1002 Is < 1ohm? 2. Check impedance D1001 Diode D1001 broken Is > 1kohm? 3. Check MOSFET Q1007 MOSFET Q1007 Broken Is >...
  • Page 17 2019/05/01 02:23:15 (GMT+09:00) 1.1 : No power - LD board 12V DDCON check START 12V_TCON check Check fuse F1000 /F1003 Fuse F1000 /F1003 broken Is < 1ohm Check 12.5V_TCON Is voltage > 12.0V? Check Input to GND DDC IC1000 broken Is > 1k ohm? Check Input to Output Check TCON_ON DDC IC1000 broken...
  • Page 18 2019/05/01 02:23:15 (GMT+09:00) 1.1 : No power - LD board C1024 Input to GND Impedance check +12.5V_TCON F1000 F1003 Impedance check C1009 R1003 Input to Output Impedance check Output to GND Impedance check C1016 SYS SET...
  • Page 19 2019/05/01 02:23:15 (GMT+09:00) 2.0 : LED Blinking: 2x (Main power Error - Operating Chart ) BB9（AC adapter model） BB9（G* Board model） SYS SET...
  • Page 20 2019/05/01 02:23:15 (GMT+09:00) 2.0 : LED Blinking: 2x (Main power Error) BB9（AC adapter model） BB9（G* Board model） 2-time blinking 2-time blinking Check “+19.5_12.5V_MAIN” Check “+19.5_12.5V_MAIN” at pin 15/16 of CN5500 at pin 15/16 of CN5500 on BB9 Board, G* Board on BB9 Board, LD Board Voltage 16.44V –...
  • Page 21 2019/05/01 02:23:15 (GMT+09:00) 2.1 : 2x Blinking – Main Power Error LD Board Adaptor LD-Board Take out adaptor Check DC voltage at 2 times and check the output voltage. Change Q1002 Blinking 18V – 20V? Adaptor 18V – 20V? (Refer Figure 1) *Typical: 19.5V *Typical: 19.5V Ensure that...
  • Page 22 2019/05/01 02:23:15 (GMT+09:00) 2.1 : 2x Blinking – Main Power Error Check point LD1 Board Board PWB (A side) Detail Name (Q1002) Q1002 19.5V SYS SET...
  • Page 23 2019/05/01 02:23:15 (GMT+09:00) 2.2 : 3x Blinking – Audio Error Important Note : B Board TV must be power OFF condition before plug or unplug any of the FFC/FPC/wire/cable from the board. -> This is to prevent possibility circuit damage happen. START 3x blinking B-board Audio Error pin Disconnect power supply...
  • Page 24 2019/05/01 02:23:15 (GMT+09:00) 2.2 : 3x Blinking – Audio Error Important Note : B Board TV must be power OFF condition before (#Audio IC (IC3101) problem) plug or unplug any of the FFC/FPC/wire/cable from the board. -> This is to prevent possibility circuit damage happen.
  • Page 25 2019/05/01 02:23:15 (GMT+09:00) 2.2 : 3x Blinking – Audio Error B Board (Checking Point) Board B Board (Checking Point) BB9 (CHL/SG) - Audio Amp circuit (A side) F3101 Purpose : Checking F3102 Audio Error pin not short to GND Checking fuse condition IC3101 CN3109 Change Audio...
  • Page 26 2019/05/01 02:23:15 (GMT+09:00) 2.3 : 4x Blinking – Panel Power Error BB9 Board *Check Adaptor / G-board connection SG 43/49 = LD board & Adaptor SG 55/65 = G-board Adaptor: Remove and reinsert Harness from LD board  Main board Start G-board: Remove and reinsert Harness from Gboard  Main board RC ON Check Adaptor / G board connection...
  • Page 27 2019/05/01 02:23:15 (GMT+09:00) 2.3 : 4x Blinking – Panel Power Error BB9 layout 30pin PSU/LD Connector 51pin LVDS Connector PANEL_PWR +12.5V_TCON SYS SET...
  • Page 28 2019/05/01 02:23:15 (GMT+09:00) 2.4 : 5x Blinking – Panel I2C Error BB9 Board (General Checking) TV set is OK now NG symptom: Is 10.8 – 13.2V available? LD board/ G board START no +12.5V_TCON supply Replace B-Board Reinsert LVDS 51pin Flat Flexible Cable (FFC) at B-Board and Panel Side.
  • Page 29 2019/05/01 02:23:15 (GMT+09:00) 2.4 : 5x Blinking – Panel I2C Error BB9 layout 30pin PSU/LD Connector 51pin LVDS Connector +12.5V_TCON SYS SET...
  • Page 30 2019/05/01 02:23:15 (GMT+09:00) 2.5 : 6x Blinking backlight error SYS SET...
  • Page 31 2019/05/01 02:23:15 (GMT+09:00) 2.5 : 6x Blinking backlight error CN2000 R3003 LEDVCC1 LEDVCC2 F2004 F2005 SYS SET...
  • Page 32 2019/05/01 02:23:15 (GMT+09:00) 2.6: Blank Screen, Backlight Visible No Picture Check Smart Core Replace Got Any Abnormal Replace Replace LED Indication the V by One FFC Display? LD/G Board the main Board (5x Blinking) Harness Refer 5x Blinking V by One FFC LD/G Board Check Other Main board...
  • Page 33 2019/05/01 02:23:15 (GMT+09:00) 2.6.1 NO PICTURE: TUNER (for Analogue , Digital and Satellite) RF input no picture / noisy picture Check fuse F1000/F1001 continuity. Part broken? Check RF source cable Change RF cable and antenna and antenna, OK? Change part Please refer DDCON 12V LNB For 1.8V Please refer DDCON F1000/F1001 Voltage troubleshooting (2a)
  • Page 34 2019/05/01 02:23:15 (GMT+09:00) 2.6.1 NO PICTURE: TUNER (for Analogue , Digital and Satellite) Board Name Board PWB (A side) Detail BB9 board BB9 board (A side) (A side) CL1001 (1.8V) (3.3V) CL1000 CL1000 (3.3V) (1.8V) CL1001 (12V) CL1006 F1000 F1001 Detail F1001 F1000 CL1006 (12V)
  • Page 35 2019/05/01 02:23:15 (GMT+09:00) 2.6.2 For Analogue Tuning Failed ( All destination) Notes: - Parts for IFOUTN1 line: FB1000,C1005 - Parts for IFOUTP1 line: R1030, FB1001,C1006 - Parts for IFAGC1 line: C1014, R1010 For LA-ISDB, Analog Tuning PA_ISDB & -Parts for M_SCL line: C1004,R1049 LA-T2 -Parts for M_SDA line: C1003,R1048 For Other...
  • Page 36 2019/05/01 02:23:15 (GMT+09:00) 2.6.2 For Analogue Tuning Failed ( All destination) Board Name Board PWB (A side) Detail BB9 board (A side) C1006 FB1001 (IFOUTN1) R1030 FB1000 C1005 (IFOUTP1) C1005 R1030 FB1000 FB1001 C1006 SYS SET...
  • Page 37 2019/05/01 02:23:15 (GMT+09:00) 2.6.2 For Analogue Tuning Failed ( All destination) Board Name Board PWB (A side) Detail BB9 board (A side) (IFAGC1) C1014 R1010 C1014 R1010 SYS SET...
  • Page 38 2019/05/01 02:23:15 (GMT+09:00) 2.6.2 For Analogue Tuning Failed ( All destination) Board Name Board PWB (A side) Detail BB9 board (A side) (M-SCL) C1004 R1049 C1004 R1049 (M-SDA) C1003 R1048 C1003 R1048 SYS SET...
  • Page 39 2019/05/01 02:23:15 (GMT+09:00) 2.6.3 FOR DIGITAL TUNING 1: For TW-DVB , AM-ATSC, LA-ISDB , EU-DVB only Notes: - Parts for IFOUTN1 line: FB1000,C1005 - Parts for IFOUTP1 line: R1030, FB1001,C1006 Digital Tuning 1 - Parts for IFAGC1 line: C1014, R1010 -Parts for M_SCL line: C1004,R1049 -Parts for M_SDA line: C1003,R1048 Check part mounting condition for Channel can be lock?
  • Page 40 2019/05/01 02:23:15 (GMT+09:00) 2.6.3 FOR DIGITAL TUNING 1: For TW-DVB , AM-ATSC, LA-ISDB , EU-DVB only Board Name Board PWB (A side) Detail BB9 board (A side) C1006 FB1001 (IFOUTN1) R1030 FB1000 C1005 (IFOUTP1) C1005 R1030 FB1000 FB1001 C1006 SYS SET...
  • Page 41 2019/05/01 02:23:15 (GMT+09:00) 2.6.3 FOR DIGITAL TUNING 1: For TW-DVB , AM-ATSC, LA-ISDB , EU-DVB only Board Name Board PWB (A side) Detail BB9 board (A side) (IFAGC1) C1014 R1010 C1014 R1010 SYS SET...
  • Page 42 2019/05/01 02:23:15 (GMT+09:00) 2.6.3 FOR DIGITAL TUNING 1: For TW-DVB , AM-ATSC, LA-ISDB , EU-DVB only Board Name Board PWB (A side) Detail BB9 board (A side) (M-SCL) C1004 R1049 C1004 R1049 (M-SDA) C1003 R1048 C1003 R1048 SYS SET...
  • Page 43 2019/05/01 02:23:15 (GMT+09:00) 2.6.4 FOR DIGITAL TUNING 2: For EU-T2S2, PA-T2, LA-T2 ,HK-DTMB & PA-ISDB only. Notes: -Parts for M_SCL line: C1004,R1049 Digital Tuning 2 -Parts for M_SDA line: C1003,R1048 For LA-T2 For EU-T2S2 -Parts for DEMOD_TSCLK line: R1020 For EU-T2, - Parts for DEMOD_TSDATA line: R1019 PA-T2, PA-ISDB Confirm ANT or Cable connection Confirm ANT or Satellite connection...
  • Page 44 2019/05/01 02:23:15 (GMT+09:00) 2.6.4 FOR DIGITAL TUNING 2: For EU-T2S2, PA-T2, LA-T2 ,HK-DTMB & PA-ISDB only. Board Name Board PWB (A side) Detail BB9 board (A side) (M-SCL) C1004 R1049 C1004 R1049 (M-SDA) C1003 R1048 C1003 R1048 SYS SET...
  • Page 45 2019/05/01 02:23:15 (GMT+09:00) 2.6.4 FOR DIGITAL TUNING 2: For EU-T2S2, PA-T2, LA-T2 ,HK-DTMB & PA-ISDB only. Board Name Board PWB (A side) Detail BB9 board (A side) (DEMOD_TSCLK) R1020 (DEMOD_TSDATA0) R1019 R1020 R1019 SYS SET...
  • Page 46 2019/05/01 02:23:15 (GMT+09:00) 2.6.5 EWBS – (for PA-ISDB Only) If TV unable to output audible tone /wakeup during standby after received EWBS signal– General Checking Start Connection Failed NG: Wrong region TV does not triggered setting Due to region Check region setting Miss matched NG: Tuner power is OFF EWBS Feature is...
  • Page 47 2019/05/01 02:23:15 (GMT+09:00) 2.6.5 EWBS – (for PA-ISDB Only) Board Name Board PWB (A side) Detail BB9 board (A side) (EWBS- Tuner_wakeup line) R5066 R5066 SYS SET...
  • Page 48 2019/05/01 02:23:15 (GMT+09:00) 2.6.6 – NO SOUND No Sound with normal picture Only RF tuner input? Please refer Audio Change B-board troubleshooting SYS SET...
  • Page 49 2019/05/01 02:23:15 (GMT+09:00) 2.6.7 USB Port 1 2.6.7 USB Port 1– No Detection / Cannot Play / No picture / No Sound – General Checking Remarks: TV turn ON condition: START *1 Confirm USB Auto Start at Set-up Menu. Do a Factory Setting *2 Confirm with OSD on bottom panel, if playback not support.
  • Page 50 2019/05/01 02:23:15 (GMT+09:00) 2.6.8 USB Port 2 2.6.8 USB Port 2– No Detection / Cannot Play / No picture / No Sound – General Checking Remarks: TV turn ON condition: START *1 Confirm USB AutoStart at Set-up Menu. Do a Factory Setting *2 Confirm with OSD on bottom panel, if playback not support.
  • Page 51 2019/05/01 02:23:15 (GMT+09:00) 2.6.9 USB Port 2 2.6.9 USB Port 3– No Detection / Cannot Play / No picture / No Sound – General Checking Remarks: TV turn ON condition: *1 Confirm USB Auto Start at Set-up Menu. START *2 Confirm with OSD on bottom panel, if Do a Factory Setting playback not support.
  • Page 52 2019/05/01 02:23:15 (GMT+09:00) 2.6.10 USB Port 1 or 3 2.6.10 USB Port 1 or 3 – No Detection / Cannot Play / No picture / No Sound – Checking Point USB (B-board Checking) – Checking 5V Points [USB Port 1 or 3] Board Board PWB (A side) Detail...
  • Page 53 2019/05/01 02:23:15 (GMT+09:00) 2.6.11 USB Port 2 2.6.11 USB Port 2 – No Detection / Cannot Play / No picture / No Sound – Checking Point USB (B-board Checking) – Checking 5V Points [USB Port 2] Board Board PWB (A side) Detail Name Have 5V? C7029...
  • Page 54 2019/05/01 02:23:15 (GMT+09:00) 2.6.12 Ethernet 2.6.12 Ethernet – No Connect – General Checking TV turn ON condition: START Check if TV has good cable connection Set-up  Network setup Failed Check if any abnormal Check if the Ethernet or broken point on Connector (J7000) and parts NG cable is good Ethernet Connector and parts...
  • Page 55 2019/05/01 02:23:15 (GMT+09:00) 2.6.12 Ethernet 2.6.12 Ethernet – No Connect – Checking Point Ethernet (B-board Checking) – Checking parts broken or knock off Board Board PWB (A side) Detail Name Check any L7000 T7000 T7001 parts broken or knock off? RB7000 C7002 J7000 SYS SET...
  • Page 56 2019/05/01 02:23:15 (GMT+09:00) 2.6.13 CI Slot 2.6.13 CI Slot – Cannot Play / No picture / No Sound – General Checking Remarks: *1 Important: Please use a known Good CICAM for testing TV turn ON condition: *2 Both CI Detection at Pin 36/67 should be 3.3V before CICAM insert and 0v when CICAM inserted.
  • Page 57 2019/05/01 02:23:15 (GMT+09:00) 2.6.13 CI Slot 2.6.13 CI Slot – Cannot Play / No picture / No Sound – Checking Point CI Slot (B-board Checking) – Checking 5V Points [1/3] Board Board PWB (A side) Detail Name CI 5V at PIN 17/18/51/52 SYS SET...
  • Page 58 2019/05/01 02:23:15 (GMT+09:00) 2.6.13 CI Slot 2.6.13 CI Slot – Cannot Play / No picture / No Sound – Checking Point CI Slot (B-board Checking) – Checking CI Detection Pin Points [2/3] Board Board PWB (A side) Detail Name Card Detect 2 – PIN 67 Card Detect 1 –...
  • Page 59 2019/05/01 02:23:15 (GMT+09:00) 2.6.13 CI Slot 2.6.13 CI Slot – Cannot Play / No picture / No Sound – Checking Point CI Slot (B-board Checking) – Checking Resistor Part Mounting Points [3/3] Board Board PWB (A side) Detail Name Ref. No. Location Ref.
  • Page 60 2019/05/01 02:23:15 (GMT+09:00) 2.6.14 HDMI No Picture 2.6.14 HDMI – No picture – General Checking Checking condition: - TV ON & HDMI Source ON except if the flow mentioned is AC OFF. - TV HDMI input connected to HDMI source (Player etc.) HDMI No Picture - TV Input Selection: HDMI Go to...
  • Page 61 2019/05/01 02:23:15 (GMT+09:00) 2.6.14 HDMI No Picture 2.6.14 HDMI – No picture – General Checking (Continued) Checking condition: - TV ON & HDMI Source ON except if the flow mentioned is AC OFF. Continue.. - TV HDMI input connected to HDMI source (Player etc.) - TV Input Selection: HDMI Check impedance of series [OK] Picture recovered...
  • Page 62 2019/05/01 02:23:15 (GMT+09:00) 2.6.14 HDMI No Picture 2.6.14.1 HDCP Failure Analysis Checking condition: - TV ON & HDMI Source ON except if the flow mentioned is AC OFF. - TV HDMI input connected to HDMI source (Player etc.) HDCP - TV Input Selection: HDMI Failure Analysis [OK] Compatible Verify HDMI Source...
  • Page 63 2019/05/01 02:23:15 (GMT+09:00) 2.6.14 HDMI No Picture 2.6.14.2 +5V Power Failure Analysis – HDMI1 and HDMI3 Checking condition: - TV ON & HDMI Source ON except if the flow mentioned is AC OFF. - TV HDMI input connected to HDMI source (Player etc.) - TV Input Selection: HDMI +5V Power Failure Analysis...
  • Page 64 2019/05/01 02:23:15 (GMT+09:00) 2.6.14 HDMI No Picture 2.6.14.2 +5V Power Failure Analysis – HDMI2 Checking condition: - TV ON & HDMI Source ON except if the flow mentioned is AC OFF. - TV HDMI input connected to HDMI source (Player etc.) - TV Input Selection: HDMI +5V Power Failure Analysis [NG] Impedance ≠...
  • Page 65 2019/05/01 02:23:15 (GMT+09:00) 2.6.14 HDMI No Picture 2.6.14.3 HPD Failure Analysis – HDMI1 and HDMI3 Checking condition: - TV ON & HDMI Source ON except if the flow mentioned is AC OFF. - TV HDMI input connected to HDMI source (Player etc.) - TV Input Selection: HDMI Failure Analysis [OK] All part as below...
  • Page 66 2019/05/01 02:23:15 (GMT+09:00) 2.6.14 HDMI No Picture 2.6.14.3 HPD Failure Analysis – HDMI2 Checking condition: - TV ON & HDMI Source ON except if the flow mentioned is AC OFF. - TV HDMI input connected to HDMI source (Player etc.) - TV Input Selection: HDMI Failure Analysis Check HPD GPIO Line [OK] Impedance ≈...
  • Page 67 2019/05/01 02:23:15 (GMT+09:00) 2.6.14 HDMI No Picture 2.6.14.3 HPD Failure Analysis – Measuring point for HPD GPIO line references to ground HDMI2 R4019* Only measure this point reference to GND R4043* Only measure this point reference to GND HDMI3 HDMI1 R4018* Only measure this point reference to GND SYS SET...
  • Page 68 2019/05/01 02:23:15 (GMT+09:00) 2.6.14 HDMI No Picture 2.6.14.4 I2C Failure Analysis Checking condition: - TV ON & HDMI Source ON except if the flow mentioned is AC OFF. - TV HDMI input connected to HDMI source (Player etc.) - TV Input Selection: HDMI Failure Analysis [OK] HDMI1 Impedance ≈...
  • Page 69 2019/05/01 02:23:15 (GMT+09:00) 2.6.14 HDMI No Picture 2.6.14.5 TMDS Failure Analysis Checking condition: - TV ON & HDMI Source ON except if the flow mentioned is AC OFF. - TV HDMI input connected to HDMI source (Player etc.) - TV Input Selection: HDMI TMDS Failure Analysis Check I2C GPIO Line impedance...
  • Page 70 2019/05/01 02:23:15 (GMT+09:00) 2.6.14 HDMI No Picture 2.6.14.6 HDMI Bravia Sync (CEC) Not function Checking condition: - TV ON & HDMI Source ON except if the flow mentioned is AC OFF. - TV HDMI input connected to HDMI source (Player etc.) - TV Input Selection: HDMI Bravia Sync (CEC) Not Function [NG] Source Not Support CEC /...
  • Page 71 2019/05/01 02:23:15 (GMT+09:00) 2.6.14 HDMI No Picture HDMI No picture– Checking Point Zoom 2 : Pin 1 L4004 HDMI2 CN4002 L4005 Zoom 4 R4005 Zoom 2 Zoom 1 Zoom 3 RB4002 VR4011 R4007 R4044 RB4001 R4022 R4025 R4004 R4019 Pin 19 R4008 R4016 R4043 L4002...
  • Page 72 2019/05/01 02:23:15 (GMT+09:00) 2.6.14 HDMI No Picture HDMI No picture-Checking point (continued) L4001 L4000 Zoom 3 : R4036 HDMI3 Zoom 4 R4003 RB4000 VR4009 R4006 Zoom 3 R4024 R4021 CN4000 RB4003 RB4004 R4018 R4031 R4015 RB4006 RB4005 RB4008 Zoom 4 RB4007 SYS SET...
  • Page 73 2019/05/01 02:23:15 (GMT+09:00) 2.6.14 HDMI No Picture HDMI No picture– Part List Ref No Part No Description L4000,L4001, L4002, L4003, L4004, L4005 1-460-795-11 COMMON MODE CHOKE COIL RB4003, RB4004, RB4005, RB4006, 1-257-559-21 CONDUCTOR, NETWORK (1005X4) RB4007, RB4008 RB4000, RB4001, RB4002 1-257-548-21 RES, NETWORK 47K (1005X4) R4043 1-220-803-81 RES, CHIP 4.7 (1005)
  • Page 74 2019/05/01 02:23:15 (GMT+09:00) 2.6.15 WIFI 2.6.15 WIFI – Cannot search device / Connection Failed – General Checking Start Connection Failed AP Device NG: Built-In WiFi Off NG: Signal Strength Low WiFi Feature is Check Built-In WiFi Check AP/Device Problem Not Enable (Change AP/Device) Change B*Board / NG: WiFi Direct Off Check WiFi Direct...
  • Page 75 2019/05/01 02:23:15 (GMT+09:00) 2.6.15 WIFI 2.6.15 WIFI – Cannot search device / Connection Failed – Checking Point Board Name Board PWB (A side) Detail BB9 (IC6016) IC6016 IC6016 SYS SET...
  • Page 76 2019/05/01 02:23:15 (GMT+09:00) 2.6.15 WIFI 2.6.15 WIFI – Cannot search device / Connection Failed – Checking Point SYS SET...
  • Page 77 2019/05/01 02:23:15 (GMT+09:00) 2.6.16 Video Analog Signal Path – No Picture – WW Destination 2.6.16 Video Analog Signal Path – No Picture – General Checking - WW Destination (BB9) Video No Picture Check if input on OSD Check R2021 voltage. J2002 Connectivity is GREY OUT? Is it 3.3V? Problem.
  • Page 78 2019/05/01 02:23:15 (GMT+09:00) 2.6.16 Video Analog Signal Path – No Picture – WW Destination 2.6.16 Video Analog Signal Path – No Picture – Checking Point - WW Destination (BB9) Board Name Board PWB (A side) Details BB9 (WW) J2002 VR2000 Details R2021 R2004 C2000 R2021...
  • Page 79 2019/05/01 02:23:15 (GMT+09:00) 2.6.16 Video Analog Signal Path – No Picture – UC Destination 2.6.16.2 Video Analog Signal Path – No Picture – General Checking - No Picture UC Destination (BB9) No Picture or CHL UC Abnormal Picture Reinsert Mini Plug Video Adaptor Mini Plug Video until hear Adaptor...
  • Page 80 2019/05/01 02:23:15 (GMT+09:00) 2.6.16 Video Analog Signal Path – No Picture – UC Destination 2.6.16.2 Video Analog Signal Path – No Picture – Checking Point - No Picture UC Destination (BB9) Board Name Board PWB (A side) Details BB9 (UC) C2000 C2002 J2000 VR2000 Details...
  • Page 81 2019/05/01 02:23:15 (GMT+09:00) 2.7 No Power DDCON/LDO Reference Points IC Ref Voltage Supply Fuse Enable Output Input IC6009 5V_DDC_OUT F6004/ R6074 C6072 C6066 F6007 5V_Main Q6006(pin2) Q6007(pin1) Q6007(pin3) IC6010 3.3V_DDC_OUT & F6005 / R6089 C6093 C6086 STBY F6008 3.3V_Main Q6008(pin2) Q6009(pin1) Q6009(pin3) IC6007 1.8V_TU R6162...
  • Page 82 2019/05/01 02:23:15 (GMT+09:00) 2.7 No Power DDCON/LDO Block Diagram Adaptor /PSU B Board 1.05V LDO 43” 49” 3.3V 19.5V 1.5V DDC 1.05V DDC 1.0V 55” 65” 5V DDC (WIFI) G-Board 12.7V 1.8V LDO 5.0V 1.8V DDC (TUNER) SYS SET...
  • Page 83 2019/05/01 02:23:15 (GMT+09:00) 2.7 No Power DDCON/LDO DC-DC Converter Overall Check Check C6146 Voltage. DDC: +1.0V_M3 check Is the voltage 1V? START Check C6134, Check C6093 Voltage. LDO: +1.05V_M3_xx check C6050 is it DDC: +3.3V_DDC_OUT check Is the voltage 3.3V? 1.05V? Check C6058 Check C6042...
  • Page 84 2019/05/01 02:23:15 (GMT+09:00) 2.7 No Power DDCON/LDO DDC: +3.3V_DDC_OUT check START Check fuse F6005 / F6008 Change F6008 Is fuse OK? G-Board model LD-Board model Check input Check input F6005 / F6008 voltage F6005/ F6008 voltage Is voltage >19.0V? Is voltage >12.0V? Check EN signal R6088 voltage...
  • Page 85 2019/05/01 02:23:15 (GMT+09:00) 2.7 No Power DDCON/LDO DDC: +1.5V_DDR check START Check IC6009 voltage Check Vcc voltage Check C6066 Change D6001 C6040 D6001 Is voltage >19.5V? Is voltage >3.3V? Is diode ok? Check +3.3V_STBY. G board or IC6010 Check Vcc voltage Check C6040 D6002 Change D6002...
  • Page 86 2019/05/01 02:23:15 (GMT+09:00) 2.7 No Power DDCON/LDO SW: +5V_MAIN check START Check VG signal Change Q6007 Q6007 #pin1 Is voltage > 4.9V? Check VB signal Q6006 #pin2 Change Q6006 Is voltage > 1.9V? Other Issue SYS SET...
  • Page 87 2019/05/01 02:23:15 (GMT+09:00) 2.7 No Power DDCON/LDO DDC: +5.0V_DDC_OUT check START Check fuse F6004 / F6007 Change F6004 Is fuse OK? LD-Board model G-Board model Check input Check input F6004 / F6007 voltage F6004 / F6007 voltage Is voltage >19.0V? Is voltage >12.0V? G-Board/LD-Board Check EN signal R6073...
  • Page 88 2019/05/01 02:23:15 (GMT+09:00) 2.7 No Power DDCON/LDO DDC: +1.0V_M3 check START Check fuse F6006 / F6009 Change F6006 Is fuse OK? LD-Board model G-Board model Check input Check input F6006 / F6009 voltage F6006 / F6009 voltage Is voltage >19.0V? Is voltage >12.0V? G-Board/LD-Board Check EN signal R6114...
  • Page 89 2019/05/01 02:23:15 (GMT+09:00) 2.7 No Power DDCON/LDO LDO: +1.05V_M3_STBY LDO: +1.8V_EMMC +1.8V_EMMC +1.05V_M3_STBY START START Check input Check input C6049 voltage DDC: 3.3V_DDC_OUT check C6124 voltage DDC: 3.3V Switching check Is voltage >3.0V? Is voltage >3.0V? Check EN signal Check EN signal IC6005 #pin3 DDC: 3.3V_DDC_OUT check IC6018 #pin3...
  • Page 90 2019/05/01 02:23:15 (GMT+09:00) 2.7 No Power DDCON/LDO DDC: + 1.8V_TU check START Check voltage Check Change D6011 C6055 D6011 Is voltage >5.0V? Is diode ok? Check +5.0V_DDC_OUT Check EN signal Check R6162 D6009 Change D6009 Is voltage >1.6V? Is diode ok? MTK IC damage Change IC6007 SYS SET...
  • Page 91 2019/05/01 02:23:15 (GMT+09:00) 2.7 No Power DDCON/LDO DDC: 1.05V_M3_A check START Check voltage DDC: 3.3V switching check C6130 Is voltage >3.0V? Check EN signal R6120 DDC: 3.3V switching check Is voltage >3.0V? Change IC6014 SYS SET...
  • Page 92 2019/05/01 02:23:15 (GMT+09:00) 2.7 No Power DDCON/LDO DDC: 5.0V_WIFI check START Check voltage Check +3.3V_STBY. C6136 G board or IC6010 Is voltage >3.0V? Check EN signal R6167 MTK IC damage Is voltage >3.0V? Change IC6016 SYS SET...
  • Page 93 2019/05/01 02:23:15 (GMT+09:00) 2.7 No Power DDCON/LDO SW: +3.3V_MAIN check START Check VG signal Change Q6009 Q6009 #pin1 Is voltage > 3.0V? Check VB signal Q6008 #pin2 Change Q6008 Is voltage > 1.9V? Other Issue SYS SET...
  • Page 94 2019/05/01 02:23:15 (GMT+09:00) 2.7 No Power DDCON/LDO DDC & LDO Locations IC6004 IC6010 IC6009 Q6008 IC6017 Q6009 Q6006 Q6007 IC6014 IC600 IC6018 IC6007 IC6016 SYS SET...
  • Page 95 2019/05/01 02:23:15 (GMT+09:00) 2.7 No Power DDCON/LDO DDC & LDO Locations DDC: +3.3V_DDC_OUT DDC: +1.5V_DDR DDC: +5.0V_DDC_OUT F6004 F6007 C6093 C6066 F6005 C6153 IC6009 C6086 C6042 IC6004 C6040 IC6010 F6008 C6072 SYS SET...
  • Page 96 2019/05/01 02:23:15 (GMT+09:00) 2.7 No Power DDCON/LDO DDC & LDO Locations DDC: +5V_WIFI DDC: +1.0V_M3 DDC: +1.8V_TU R6114 C6136 C6055 C6141 F6009 IC6017 R6162 IC6007 F6006 IC6016 C6058 C6106 C6146 R6167 SYS SET...
  • Page 97 2019/05/01 02:23:15 (GMT+09:00) 2.7 No Power DDCON/LDO DDC & LDO Locations DDC: +3.3V_MAIN DDC: +5V_MAIN DDC: +1.05V_M3_A C6130 Q6009 IC6014 #PIN1 (VG) #PIN1 (VG) Q6007 R6120 C6134 Q6008 Q6006 #PIN2 (VB) #PIN2 (VB) SYS SET...
  • Page 98 2019/05/01 02:23:15 (GMT+09:00) 2.7 No Power DDCON/LDO DDC & LDO Locations DDC: +1.05V_STBY DDC: +1.80V_EMMC #PIN3 #PIN3 C6124 C6125 IC6005 IC6018 C6050 C6049 SYS SET...
  • Page 99 2019/05/01 02:23:15 (GMT+09:00) 2.8.1 Audio D Amp IC Normal Operation Condition 2.8.1 Audio D Amp IC Normal Operation Condition AC Adapter PSU board Common AC Adapter PSU board Common Label Name Label Name Voltage Voltage Frequency Voltage Voltage Frequency 3.3Vpp 3.3Vpp Clock signal VOUTPR 9.7Vrms 6.4Vrms...
  • Page 100 2019/05/01 02:23:15 (GMT+09:00) 2.8.1 Audio D Amp IC Normal Operation Condition 2.8.1 Audio D Amp IC Normal Operation Condition 19.5V/12.7V F3101 B board F3102 7, 10, 26 Zoom IC3101 SYS SET...
  • Page 101 2019/05/01 02:23:15 (GMT+09:00) 2.8.2 Troubleshooting Detail Audio Problem 2.8.2 Troubleshooting detail audio problem Main Speaker Refer Audio Problem “Main Speaker No Sound” No Sound? Headphone (HP) Out Refer “HP Out No Sound” No Sound? Video/Component Refer “Analog Audio Input No Sound” No Sound? Analog RF Refer “Analog RF No Sound”...
  • Page 102 2019/05/01 02:23:15 (GMT+09:00) 2.8.2 Troubleshooting Detail Audio Problem 2.8.2.1 Main Speaker No Sound START No Sound Sound Do a Factory Setting & set to desire channel with sound No Sound J3501 Pin4 ≠ 0V Sound Headphone No Insert, Replace J3501 Check J3501 Pin4 Voltage No Sound No connectivity for speaker harness...
  • Page 103 2019/05/01 02:23:15 (GMT+09:00) 2.8.2 Troubleshooting Detail Audio Problem 2.8.2.1 Main Speaker No Sound B board IC5000 IC5000 LRCLK SDATA0 BCLK SYS SET...
  • Page 104 2019/05/01 02:23:15 (GMT+09:00) 2.8.2 Troubleshooting Detail Audio Problem 2.8.2.2 Headphone (HP) Out No Sound START No Sound Sound Do a Factory Setting & set to desire channel with sound No Sound Sound Check AV Setup, Headphone is selected No Sound Sound Use another Headphone Headphone problem No Sound, Headphone OK No Sound, Headphone OK,...
  • Page 105 2019/05/01 02:23:15 (GMT+09:00) 2.8.2 Troubleshooting Detail Audio Problem 2.8.2.2 Headphone (HP) Out No Sound B board IC5000 Pin4 IC3501 J3501 SYS SET...
  • Page 106 2019/05/01 02:23:15 (GMT+09:00) 2.8.2 Troubleshooting Detail Audio Problem 2.8.2.3 Analog Audio Input No Sound START No Sound Do a Factory Setting & Sound set to desire channel with sound No Sound Check correct Sound Source mode is selected No Sound Sound RCA cable Use another RCA cable problem No Sound &...
  • Page 107 2019/05/01 02:23:15 (GMT+09:00) 2.8.2 Troubleshooting Detail Audio Problem 2.8.2.4 Analog RF No Sound START No Sound Do a Factory Setting & Sound complete the RF tuning No Sound Sound RF cable, OK? Change RF cable No Sound Sound RF source, OK? Change RF source/channel No Sound Raster sound, OK? Refer “Main Speaker No Sound”...
  • Page 108 2019/05/01 02:23:15 (GMT+09:00) 2.8.2 Troubleshooting Detail Audio Problem 2.8.2.5 HDMI Audio No Sound START No Sound Sound Do a Factory Setting & set to desire HDMI source with sound No Sound Sound HDMI cable, OK? Change HDMI cable No Sound Sound HDMI source, OK? Change HDMI source/channel No Sound Refer “HDMI Problem”...
  • Page 109 2019/05/01 02:23:15 (GMT+09:00) 2.8.2 Troubleshooting Detail Audio Problem 2.8.2.6 HDMI ARC Failure Checking condition: - TV ON & HDMI Source ON except if the flow mentioned is AC OFF. - TV HDMI input connected to HDMI source (Player etc.) HDMI ARC - TV Input Selection: HDMI Not Function [NG] Source Not Support ARC / ARC Source not function Normally...
  • Page 110 2019/05/01 02:23:15 (GMT+09:00) 2.8.2 Troubleshooting Detail Audio Problem 2.8.2.6 HDMI ARC Failure Pin 1 R4036 HDMI 2 Zoom (CN4002) HDMI 3 (CN4000) Pin 19 Ref No Part No Description R4036 1-218-944-81 RES, CHIP 180 (1005) SYS SET...
  • Page 111 2019/05/01 02:23:15 (GMT+09:00) 2.8.2 Troubleshooting Detail Audio Problem 2.8.2.7 USB Audio No Sound START No Sound Sound Do a Factory Setting & set to desire USB file with sound No Sound Sound USB device, OK? Change USB device No Sound Sound Change USB source to USB source, OK? (*confirm USB audio format, OK?) supported format...
  • Page 112 2019/05/01 02:23:15 (GMT+09:00) 2.8.2 Troubleshooting Detail Audio Problem USB Port 1 – No Detection / Cannot Play / No Picture / No Sound Please refer to “2.6.7 USB Port 1 – No Detection / Cannot Play / No Picture / No Sound”. USB Port 2 –...
  • Page 113 2019/05/01 02:23:15 (GMT+09:00) 2.9 Key Switch Buttons Error Check harness connection between B-board and Harness connection issue Side key buttons error switch module Change harness between B-board to switch module B-board to switch module harness issue harness Change switch module Switch module issue Check resistor value on B- Resistor value Parts issue...
  • Page 114 2019/05/01 02:23:15 (GMT+09:00) 2.10 IR Remote Commander Error Center white LED blinks Battery of remote commander when pushing buttons of IR remote commander does could be weak. remote commander at not respond Change battery. close to IR sensor. Check harness Harness connection connection between B- issue board and H-board...

  • Page 115: Service Adjustments

    2019/05/01 02:23:15 (GMT+09:00) SECTION 4 SERVICE ADJUSTMENT When finished the operation of service mode , please AC Plug OFF/ON the TV set *If you don’t do AC plug OFF/ON, remain the Service Mode App and user can see the Service Mode after RC ON. 4.1 How to Enter Service Mode From Standby Mode 1.
  • Page 116 2019/05/01 02:23:15 (GMT+09:00) 4.2 Service Mode Unique Items These items availability depend on TV region Items Region/s Available Wide Band Tuning UC only Update CI+ EU only Credentials HDD Performance EU&PAD(AUS/NZ only) Check EU&PAD(AUS/NZ only) Except PAA, SDB Service Menu CHI/PE/PHI, BR/ARG/ECU Default Date for HDD EU&PAD(AUS/NZ only) Recording...
  • Page 117 2019/05/01 02:23:15 (GMT+09:00) 4.4 Software Version Press “Enter” or “→” button to enter “Status Information” Main Micro SW Version: vX.XXX NVM Version: TD1.000 Boot Version: vX.XX Panel ID Version: PA0.XXX Wi-Fi Version: JEDI.L0.MP1.mt7603u.vX.X PQ Version: PQ0.XXX AQ Version: AQ0.XXXX Only available if Wi-Fi set to on 2) Press “Enter”...
  • Page 118 2019/05/01 02:23:15 (GMT+09:00) 4.5 How to enter Self Check Go to Self diagnosis history through Service Mode 1) In Service Mode, select “Self diagnosis history”, press “Enter” or “” button to enter Self Check. Service Mode SELF CHECK Status Information >> Self diagnosis history >>...
  • Page 119 2019/05/01 02:23:15 (GMT+09:00) 4.6 Diagnosis Menu Information Error name Error count Entry 1. Go to Standby by pressing the power button of remote/power key. 2. Push the buttons sequentially: SELF CHECK <Display> <5> <Vol -> <Power> Exit Back - Power off & on MAIN_POWER AUD_ERR 0 indicates no error...
  • Page 120 2019/05/01 02:23:15 (GMT+09:00) 4.7 Failure Diagnosis by LED Standby LED Flashing Times Monitoring Items Content REG19.5V_MON REG 19.5V Failure X_AUDIO_MON Audio Failure AUDIO_I2C(M_SDA1/SCL1) Audio I2C communication failure PANEL12V_MON Panel 12V Failure PANEL I2C ACK Panel ID NVM Failure BL_ERR Backlight Error SYS SET...
  • Page 121 2019/05/01 02:23:15 (GMT+09:00) 4.8 Panel Selection and LVDS Spectrum (%) Please refer to the following Table to confirm if Panel Selection and LVDS Spectrum(%) values are correct. Model Panel Selection LVDS spectrum SG 43 55_YS9S003HNG0101_9 SG 49 56_YS9S005HNG0101_9 SG 4K Panel Less 1_PNLLESS_4KMTFY17_0 SG 55 57_YS9S007CND0101_9...
  • Page 122 2019/05/01 02:23:15 (GMT+09:00) 4.9 Serial Number Edit 1) Press “→” button to enter edit mode for Serial Number 2) Press Up or Down button to change number and “” button to edit next number SYS SET...
  • Page 123 2019/05/01 02:23:15 (GMT+09:00) 4.9 Serial Number Edit After user input data , press <Enter>. Pop dialog will appear to inform user to confirm data. Press → or ← button to select YES or NO. Select YES if input data is correct. Select NO if input data is incorrect.
  • Page 124 2019/05/01 02:23:15 (GMT+09:00) 4.9 Serial Number Edit NO is selected, the input data is not saved into EEPROM. The serial number that has been input is displayed. User still can edit the Serial Number. * The font color of NO is change to black when it is selected.
  • Page 125 2019/05/01 02:23:15 (GMT+09:00) 4.10 Model Number Setting 1) Press “→” button to enter edit mode for Model Number 2) Press Up or Down button to select character and “” to edit next character SYS SET...
  • Page 126 2019/05/01 02:23:15 (GMT+09:00) 4.10 Model Number Setting After user input data , press <Enter>. Pop dialog will appear to inform user to confirm data. Press → or ← button to select YES or NO. Select YES if input data is correct. Select NO if input data is incorrect.
  • Page 127 2019/05/01 02:23:15 (GMT+09:00) 4.9 Serial Number Edit 5) If NO is selected, the input data is not saved into EEPROM. The model name that has been input is displayed. User still can edit the Model Name. * The font color of NO is change to black when it is selected * Model Number clear: Model Number can be set...
  • Page 128 2019/05/01 02:23:15 (GMT+09:00) 4.11A White Balance Adjustment Please apply this Action when Main board or panel is replaced. 1) Select “Panel/PQ”. Press “Enter” or “” Select “WB Adjustment” SYS SET...
  • Page 129 2019/05/01 02:23:15 (GMT+09:00) 4.11A White Balance Adjustment 2) Start WB adjustment by changing R/G/B Gain & Offset register R/G/B Gain setting around High luminance Adjustment (Default Value 512; Range: 0 ~ 1023) R/G/B Offset setting around Low luminance Adjustment (Default Value 512; Range: 0 ~ 1023) Remark#1 Whenever these R/G/B Gain &...
  • Page 130 2019/05/01 02:23:15 (GMT+09:00) 4.11B WB/MURA/CUC Data Transfer Please apply this Action when Main board or panel is replaced. 1) Select “Panel/PQ”. Press “Enter” or “” Select WB/MURA/CUC Data Transfer SYS SET...
  • Page 131 2019/05/01 02:23:15 (GMT+09:00) 4.11B WB/MURA/CUC Data Transfer 2) (a) Select “WB/Gamma data transf” by pressing “↑” or “↓” on remote commander. (b) To change the items, press “←” or “→” on remote commander and press “Enter” button. select “1. T-con to SoC” for each items. (c) Select “[start]”...
  • Page 132 2019/05/01 02:23:15 (GMT+09:00) 4.12 Aging Mode 1) Press “” button to turn on “General Settings” Press “↓” button to select “Aging Mode” Remark#1 Toggle ”→” to select “ON” or Toggle “←” to select “OFF” Exit Service Mode by pressing “Return” on Remote Commander.
  • Page 133 2019/05/01 02:23:15 (GMT+09:00) 4.12 Aging Mode Remark#3 Perform Test Reset on TV after turning “OFF” Aging Mode Test Reset Press <Power> tact key on TV with keep pressing <Up> key on RC -> Then, displays “RESET” on Screen. SYS SET...
  • Page 134 2019/05/01 02:23:15 (GMT+09:00) 4.13 Tuner Detection 1) Press “Enter” or “” button to enter Tuner Detection Go to “Back” and press “Enter” or “” button to return to Service Mode SYS SET...
  • Page 135 2019/05/01 02:23:15 (GMT+09:00) 4.13 Tuner Detection 3) Go to “Tuner Check” and press “” or “” to enter selection “On” or “Off” *. • “Tuner Check” = , to execute “Tuner Check” and update “Tuner Status” value. • “Tuner Check” = (default value). Always set “Tuner Check” to “Off” after confirm “Tuner Status”...
  • Page 136 2019/05/01 02:23:15 (GMT+09:00) 4.14 ATMOS CEC Disable 1) Go to “ATMOS CEC DISABLE” and Press “” or “” button to select ‘0’ or ‘A’ ATMOS_CEC_DISABLE (EEPROM 0x30A0) Data : [0/A] Default : 0 Purpose : Data [A] is able to skip Atmos judgment CEC<Report Short Audio Descriptor>...
  • Page 137 2019/05/01 02:23:15 (GMT+09:00) 4.15 CEC Force LA = 0 1) Go to “CEC FORCE LA=0” and Press “” or “” button to select ‘0’ or ‘A’ CEC_Force_LA=0 Data : [0/A] Default : 0 Purpose : To avoid CEC conflict for Non CEC compliant device.
  • Page 138 2019/05/01 02:23:15 (GMT+09:00) 4.16 Read HDMI EDID 1) Go to “Read HDMI EDID” and Press “” button to enter “Read HDMI EDID” display Scroll the “Read HDMI EDID” display using “” or “” button to view more HDMI EDID. 2) Press “Enter” at back selection to return to Service Mode Menu or “Return” button to exit.
  • Page 139 2019/05/01 02:23:15 (GMT+09:00) 4.17 Option Bit 1) Go to “Option bit” and Press “Enter” or “” button Option Purpose To select the Shipping region of the Shipping Set. Please don’t change this setting region unless for service board replacement . To select the Tuner type of the Set. Please don’t change this setting Tuner ID unless for service board replacement .
  • Page 140 2019/05/01 02:23:15 (GMT+09:00) 4.17 Option Bit (Shipping Region) 1) Go to “Shipping Region” and Press “” or “” button to select 2) Press enter to confirm Region. Pop-up will display *region. (Region availability depends on SW pkg) 3) Press “<“ to select “Yes” & press “Enter” to confirm. Region Shipping region Model 0: PAD KD-**X7000G...
  • Page 141 2019/05/01 02:23:15 (GMT+09:00) 4.17 Option Bit (Tuner ID) 1) In Tuner ID service mode, Press “” to select “Shipping Region” and 2) Press enter to confirm Tuner ID. Pop-up will display Press “” or “” button to select *Tuner ID. (availability depends on SW pkg) 3) Press “<“...

  • Page 142: Diagrams

    2019/05/01 02:23:15 (GMT+09:00) SECTION 5 DIAGRAMS Some control lines are left out. 5.1 SG 43/49/55/65 Block Diagram FY19 (SG)-4K (BB9 PWB for COL, BR, PAA, PAD, LA, PH, CH, TW) (Supplementary information) SYS SET...
  • Page 143 2019/05/01 02:23:15 (GMT+09:00) SECTION 5 DIAGRAMS Some control lines are left out. 5.1 SG 43/49/55/65 Block Diagram FY19 (SG)-4K (BB9 PWB for EU) (Supplementary information) SYS SET...
  • Page 144 2019/05/01 02:23:15 (GMT+09:00) SECTION 5 DIAGRAMS Some control lines are left out. 5.1 SG 43/49/55/65 Block Diagram FY19 (SG)-4K (BB9 PWB for UC) (Supplementary information) SYS SET...
  • Page 145 2019/05/01 02:23:15 (GMT+09:00) 5.2 Connector Diagram SG 43’/49’ (Supplementary information) SYS SET...
  • Page 146 2019/05/01 02:23:15 (GMT+09:00) 5.2 Connector Diagram SG 55’ (Supplementary information) SYS SET...
  • Page 147 2019/05/01 02:23:15 (GMT+09:00) 5.2 Connector Diagram SG 65’ (Supplementary information) SYS SET...
  • Page 148 2019/05/01 02:23:15 (GMT+09:00) Sony EMCS (M) Sdn. Bhd. English © 2019.04 SVPM 9-888-770-01 SYS SET...

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