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Sony NWZ-S763 Service Manual
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Sony NWZ-S763 Service Manual

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SERVICE MANUAL
Ver. 1.0 2011.07
Note:
Be sure to keep your PC used for service and
checking of this unit always updated with the
latest version of your anti-virus software.
In case a virus affected unit was found during
service, contact your Service Headquarters.
• NWZ-S763/S764/S765 bundles MDR-EX083LP (Headphones).
• NWZ-S763BT/S764BT bundles MDR-EX083LP (Headphones) and MDR-NWBT10 (Wireless Stereo Headphones).
• "WALKMAN" name of NWZ-S763BT/S764BT is NWZ-S763/S764.
Supported file format
Music (including podcasts (*1))
MP3
WMA
Audio Formats
(Codec)
AAC-LC (*3)
Linear PCM
Video (including podcasts (*1))
AVC
(H.264/AVC)
Video Formats
(Codec)
MPEG-4
Windows Media Video 9
(*6)
AAC-LC
(for AVC, MPEG-4)
Audio Formats
(Codec)
WMA
(for Windows Media
Video 9)
F
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Photo (*7)
Photo Format
JPEG
(Codec)
T
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m
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o
f f
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s
Voice Recording
Audio Format
MP3
(Codec)
(*1) The maximum recordable number of podcasts is 20,000.
(*2) Sampling frequency may not correspond to all encoders.
(*3) Copyright protected AAC-LC files cannot be played back.
(*4) Non-standard bit rates or non-guaranteed bit rates are included depending on the sampling frequency.
(*5) These numbers indicate the maximum resolution of playable video, and do not indicate the display resolution
of your "WALKMAN." The display resolution is 320 × 240.
(*6) Some WMV files can be played back only by transferring using Windows Media Player.
(*7) Some photo files cannot be played back, depending on their file formats.
9-893-250-01
Sony Corporation
2011G33-1
©
2011.07
Published by Sony Techno Create Corporation
NWZ-S763/S763BT/S764/
Photo: NWZ-S763
SPECIFICATIONS
Maximum recordable number of songs and time (Approx.)
The approximate times are based on the case in which you transfer or record only 4 minute songs (not
including videos and photos) in the MP3 format. Other playable audio file format song numbers and times
may differ from MP3 format.
Media File format: MP3 (MPEG-1 Layer3) file format
File extension: .mp3
Bit rate: 32 to 320 kbps (Supports variable bit rate
Bit rate
(VBR))
Sampling frequency (*2): 32, 44.1, 48 kHz
48 kbps
Media File format: ASF file format
64 kbps
File extension: .wma
128 kbps 845
Bit rate: 32 to 192 kbps (Supports variable bit rate
(VBR))
256 kbps 425
Sampling frequency (*2): 44.1 kHz
320 kbps 340
* Compatible with WM-DRM 10
Media File format: MP4 file format
File extension: .mp4, .m4a, .3gp
Maximum recordable time of videos (Approx.)
Bit rate: 16 to 320 kbps (Supports variable bit rate
The approximate times are estimated in the case where only videos are transferred. The time may differ,
(VBR)) (*4)
depending on the conditions under which your "WALKMAN" is used.
Sampling frequency (*2): 8, 11.025, 12, 16, 22.05, 24,
32, 44.1, 48 kHz
Media File format: Wave-Riff file format
File extension: .wav
Bit rate
Bit rate: 1,411 kbps
Video Format: 384 kbps
Sampling frequency (*2): 44.1 kHz
Audio Format: 128 kbps
Video Format: 768 kbps
Frame rate: Max. 30 fps
Audio Format: 128 kbps
Resolution: Max. 720 × 480 (*5)
Media File format: MP4 file format, "Memory Stick" video
Maximum recordable number of photos that can be transferred (Approx.)
format
File extension: .mp4, .m4v
Max. 20,000
Profile: Baseline Profile
Recordable number of photos may be less depending on file sizes.
Level: 1.2, 1.3, 2, 2.1, 2.2, 3
Maximum recordable number of voice recordings
Bit rate: Max. 10 Mbps
Maximum recordable number of voice recording files: 4,000
Media File format: MP4 file format, "Memory Stick" video
Maximum recordable number of voice recording folders: 255
format
Maximum recordable number of voice recording files in each folder: 255
File extension: .mp4, .m4v
Profile: Simple Profile
Maximum recordable number of playlists
Bit rate: Max. 6 Mbps
Maximum transferable number of playlists: 8,192
Maximum containable number of songs in each playlist: 999
Media File format: ASF file format
File extension: .wmv
Capacity (User available capacity) (*1)
Profile: VC1 simple profile, main profile
Bit rate: Max. 6 Mbps
NWZ-S763/S763BT: 4 GB (Approx. 3.21 GB = 3,451,846,656 bytes)
NWZ-S764/S764BT: 8 GB (Approx. 6.71 GB = 7,209,156,608 bytes)
Channel number: Max. 2 channels
NWZ-S765: 16 GB (Approx. 14.0 GB = 15,138,652,160 bytes)
Sampling frequency (*2): 24, 32, 44.1, 48 kHz
(*1) Available storage capacity of your "WALKMAN" may vary.
Bit rate: Max. 288 kbps / channel
A portion of the memory is used for data management functions.
Bit rate: 32 to 192 kbps (Supports variable bit rate
(VBR))
Sampling frequency (*2): 44.1 kHz
* Compatible with WM-DRM 10
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Media File format: Compatible with DCF 2.0/Exif 2.21 file
format
File extension: .jpg
Profile: Baseline Profile
Number of pixels: Max. 4,096 × 4,096 pixels (16,000,000
pixels)
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Bit rate: 64, 128, 256 kbps
Sampling Frequency: 44.1 kHz
S764BT/S765
Canadian Model
Australian Model
Chinese Model
Mexican Model
East European Model
NWZ-S763/S763BT/S764/S765
NWZ-S763/S763BT
NWZ-S764/S764BT
NWZ-S765
Number Time
Number Time
Number Time
2,250
150 hr. 00 min. 4,750
316 hr. 40 min. 9,950
663 hr. 20 min.
1,650
110 hr. 00 min. 3,500
233 hr. 20 min. 7,400
493 hr. 20 min.
56 hr. 20 min.
1,750
116 hr. 40 min. 3,700
246 hr. 40 min.
28 hr. 20 min.
885
59 hr. 00 min.
1,850
123 hr. 20 min.
22 hr. 40 min.
710
47 hr. 20 min.
1,450
96 hr. 40 min.
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7
6
4
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Time
Time
Time
13 hr. 20 min.
28 hr. 00 min.
59 hr. 20 min.
7 hr. 40 min.
16 hr. 00 min.
33 hr. 40 min.
DIGITAL MEDIA PLAYER
US Model
NWZ-S764BT
AEP Model
UK Model
E Model
Tourist Model
NWZ-S764/S764BT/S765
NWZ-S764/S765
Indian Model
NWZ-S764
– Continued on next page –

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  • Page 1 (*6) Profile: VC1 simple profile, main profile Bit rate: Max. 6 Mbps NWZ-S763/S763BT: 4 GB (Approx. 3.21 GB = 3,451,846,656 bytes) NWZ-S764/S764BT: 8 GB (Approx. 6.71 GB = 7,209,156,608 bytes) Channel number: Max. 2 channels NWZ-S765: 16 GB (Approx. 14.0 GB = 15,138,652,160 bytes) AAC-LC Sampling frequency (*2): 24, 32, 44.1, 48 kHz...
  • Page 2 Redistribution and use in source and binary forms, with or without modification, are permitted provided that (*1) “EMPR” is a name of a standard for systems that support copyright protection system developed by Sony Copyright (c) 1993 Ulrich Pegelow <pegelow@moorea.uni-muenster.de>...

  • Page 3: Table Of Contents

    LES DIAGRAMMES SCHÉMATIQUES ET LA LISTE DES PIÈCES SONT CRITIQUES POUR LA SÉCURITÉ DE FONC- TIONNEMENT. NE REMPLACER CES COMPOSANTS QUE PAR DES PIÈCES SONY DONT LES NUMÉROS SONT DON- NÉS DANS CE MANUEL OU DANS LES SUPPLÉMENTS PUBLIÉS PAR SONY.

  • Page 4: Servicing Notes

    NWZ-S763/S763BT/S764/S764BT/S765 SECTION 1 SERVICING NOTES NOTE THE BOARDS REPLACING CAUTION When each boards are replaced, the data writing processing etc. Danger of explosion if battery is incorrectly replaced. are necessary. Replace only with the same or equivalent type. Confi rm details to the service headquarters.
  • Page 5 NWZ-S763/S763BT/S764/S764BT/S765 ABOUT THE HANDLING OF THE BATTERY ASSY (BAT1) When the battery assy (BAT1) is removed, insulate the end of wire by a tape etc. to prevent short-circuited of the wire part of battery assy (BAT1). battery assy (BAT1) wire wire Wrap by the tape etc.

  • Page 6: Disassembly

    NWZ-S763/S763BT/S764/S764BT/S765 SECTION 2 DISASSEMBLY • This set can be disassembled in the order shown below. 2-1. DISASSEMBLY FLOW 2-2. CABINET (FRONT) BLOCK (Page 7) 2-4. CAP 2-3. OPEN THE SHORT-LAND (Page 8) (Page 8) 2-5. PANEL (REAR) ASSY 2-9. BT BOARD 2-6.

  • Page 7: Cabinet (Front) Block

    NWZ-S763/S763BT/S764/S764BT/S765 Note: Follow the disassembly procedure in the numerical order given. 2-2. CABINET (FRONT) BLOCK 1 two screws (PTP1.4) Note 1: When you tighten two screws (PTP1.4), tighten according to the following. When disassembling the set, use the following jig.

  • Page 8: Open The Short-Land

    NWZ-S763/S763BT/S764/S764BT/S765 2-3. OPEN THE SHORT-LAND Note 1: This illustration sees the mechanical commonness block from LCD assy side (lower half). Note 2: Make sure to remove one solder to become an open state before disassembling the mechanical commonness block. Note 3: Solder the short-land after all wirings are connected when you exchanged some mounted board.

  • Page 9: Panel (Rear) Assy

    NWZ-S763/S763BT/S764/S764BT/S765 2-5. PANEL (REAR) ASSY 2 boss 2 boss 1 screw (M1.4 2.5) 5 panel (rear) assy 1 screw – Front bottom view – (M1.4 2.5) 2-6. EMMC BOARD Note 1: The EMMC board cannot exchange with single. When exchanging the EMMC board, exchange it at the same time as the MOTHER board.

  • Page 10: Bt-Vol Fpc (Btv1)

    NWZ-S763/S763BT/S764/S764BT/S765 2-7. BT-VOL FPC (BTV1) 1 cushion (NAND) Note: When you install the flexible cable, please install them correctly. There is a possibility that this machine damages when not correctly installing it. 2 sheet (FPC) Insert is straight Insert is incline.

  • Page 11: Support (M)

    NWZ-S763/S763BT/S764/S764BT/S765 2-8. SUPPORT (M) 5 BT allignment label 3 boss 1 sheet (M) 6 support (M) 3 boss 2 Lift wires of battery assy (BAT1). – – wire of battery battery assy (BAT1) support (M) assy (BAT1) support (M) MOTHER board...

  • Page 12: Bt Board

    NWZ-S763/S763BT/S764/S764BT/S765 2-9. BT BOARD Note 1: When BT board is replaced, the data writing processing etc. are necessary. Confi rm details to the service headquarters. Note 2: When BT board is replaced, it is necessary to do the pairing of “WALKMAN” and wireless stereo headphones (MDR-NWBT10).

  • Page 13: Battery Assy (Bat1)

    NWZ-S763/S763BT/S764/S764BT/S765 2-11. BATTERY ASSY (BAT1) 3 sheet (D) 2 sheet (PWB) 7 battery assy (BAT1) sheet (D) top side 6 adhesive sheet (BATT) – – battery assy (BAT1) 1 Remove the LCD assy flexible board in the direction of arrow A.

  • Page 14: 2-12. Chassis (Cover) Block

    NWZ-S763/S763BT/S764/S764BT/S765 2-12. CHASSIS (COVER) BLOCK 1 window assy 5 chassis (cover) block 3 two screws (P2 M1.4 1.4) 3 screw (P2 M1.4 1.4) 2 sheet (D) 3 screw 4 two bosses (P2 M1.4 1.4) 4 two bosses o ition o –...

  • Page 15: Lcd Assy (Lcd1)

    NWZ-S763/S763BT/S764/S764BT/S765 2-13. LCD ASSY (LCD1) 4 LCD assy (LCD1) 2 Peel off LCD assy (LCD1) from the adhesive sheet (LCD). 3 Pull out the LCD assy flexible board from the ditch of the chassis (main). Note 3: Please pull it out carefully so as not to damage.

  • Page 16: 2-14. Mother Board

    NWZ-S763/S763BT/S764/S764BT/S765 2-14. MOTHER BOARD Note 1: When MOTHER board is replaced, the data writing processing etc. are necessary. Confi rm details to the service headquarters. Note 2: When MOTHER board is replaced, it is necessary to do the pairing of “WALKMAN” and wireless stereo headphones (MDR-NWBT10).

  • Page 17: Test Mode

    NWZ-S763/S763BT/S764/S764BT/S765 SECTION 3 TEST MODE 4-1-1. Power supply voltage check (VCHK) Note 1: Information on the test mode must correspond in enough This mode is used in case power supply voltage in the state where security. When the leakage has been revealed by any all power supply lines are starting is checked.
  • Page 18 NWZ-S763/S763BT/S764/S764BT/S765 4-1-3. Standby current check (DSVCHK) 4-1-5. Battery voltage detection check (BATTCHK) This mode is used in case standby current is checked. This mode is used in case battery voltage is checked. Checking method: Checking method: 1. Enter the test mode.
  • Page 19 NWZ-S763/S763BT/S764/S764BT/S765 4-2-1. Output check (OUTPUT) 4-2-3. Frequency characteristic 1 check (F1) “1 kHz 0 dBs L-ch/R-ch VOLUME: 25” audio signal is outputted. “20 Hz 0 dBs L-ch/R-ch VOLUME: 25” audio signal is outputted. Checking method: Checking method: 1. Enter the test mode.
  • Page 20 NWZ-S763/S763BT/S764/S764BT/S765 4-2-5. CH separation (L-ch) check (SEPLR) 4-2-7. Maximum output check (MAXOUT) “1 kHz 0 dBs L-ch VOLUME: 25” audio signal is outputted. “1 kHz 0 dBs L-ch/R-ch VOLUME: 30” (Headphone output when AVLS operates: “1 kHz 0 dBs L-ch/R-ch VOLUME: 13”) audio Checking method: signal is outputted.
  • Page 21 NWZ-S763/S763BT/S764/S764BT/S765 4-2-9. Sound pressure regulation level check (SPCHK) 4-2-12. User specifi cation contents playback 2 (USER2) “1 kHz 0 dBs L-ch/R-ch VOLUME: 30” audio signal is outputted. “/User2.oma” is reproduced. Checking method: Checking method: 1. Enter the test mode. 1. Enter the test mode.
  • Page 22 NWZ-S763/S763BT/S764/S764BT/S765 4-3. Video (VIDEO) 4-3-2. User specifi cation contents playback 1 (USER1) “/User1.mp4” is reproduced. Screen display MPTAPP (X.XX.XX) Checking method: 1. Enter the test mode. POWER 2. Press the [ ] keys to select the “VIDEO”, and press the AUDIO ] key to enter the minor item.
  • Page 23 NWZ-S763/S763BT/S764/S764BT/S765 4-3-4. User specifi cation contents playback 3 (USER3) 4-5. Other (OTHER) “/User3.mp4” is reproduced. Screen display Checking method: MPTAPP (X.XX.XX) 1. Enter the test mode. 2. Press the [ ] keys to select the “VIDEO”, and press the POWER ] key to enter the minor item.
  • Page 24 NWZ-S763/S763BT/S764/S764BT/S765 4-5-2. Key check (KEY) 4-5-7. Firmware version check (FWVER) The operation of the key is confi rmed. The fi rmware version is displayed. Checking method: Checking method: 1. Enter the test mode. 1. Enter the test mode. 2. Press the [ ] keys to select the “OTHER”, and press the...
  • Page 25 NWZ-S763/S763BT/S764/S764BT/S765 4-6. CLESTE 4-8. DIREC Screen display Screen display MPTAPP (X.XX.XX) MPTAPP (X.XX.XX) POWER POWER AUDIO AUDIO VIDEO VIDEO VIDEO OUT VIDEO OUT OTHER OTHER CLESTE WCABLE CLESTE WOCABLE DIREC DIREC OUTPUT BLUETOOTH BLUETOOTH PLAY SHUTDOWN SHUTDOWN FORMAT EXITTEST EXITTEST MICCHK 4-6-1.
  • Page 26 NWZ-S763/S763BT/S764/S764BT/S765 4-9. Bluetooth (BLUETOOTH) 4-9-2. Bluetooth connection check (CONNECT) Connected confi rmation to the address selected in “SETADR” can Screen display be done in this mode. MPTAPP (X.XX.XX) Checking method: POWER 1. Display the major item selection screen. AUDIO 2. Press the [ ] keys to select the “BLUETOOTH”, and press...
  • Page 27 NWZ-S763/S763BT/S764/S764BT/S765 4-9-4. User specifi cation contents playback 1 (USER1) 4-9-6. User specifi cation contents playback 3 (USER2) This mode can reproduce “User1.wav” on “/contents” for the de- This mode can reproduce “User3.wav” on “/contents” for the de- vice with the bluetooth address described in “bdadr.txt” on “/con- vice with the bluetooth address described in “bdadr.txt”...
  • Page 28 NWZ-S763/S763BT/S764/S764BT/S765 4-10-1. Reception output check (RCVCHK) FM tuning checked. Checking method: 1. Enter the test mode. 2. Press the [ ] keys to select the “FM”, and press the [ key to select the “RCVCHK”. 3. Press the [ ] key, “90.00 MHz” is displayed.

  • Page 29: Exploded Views

    NWZ-S763/S763BT/S764/S764BT/S765 SECTION 4 EXPLODED VIEWS Note: • -XX and -X mean standardized parts, so • Color Indication of Appearance Parts Ex- • Abbreviation they may have some difference from the ample: : Australian model original one. KNOB, BALANCE (WHITE) . . . (RED) : Chinese model ...

  • Page 30: Panel (Rear) Section

    SVX PANEL (REAR) ASSY (BLACK) 9-885-162-05 SVX PANEL (REAR) ASSY (WHITE) (NWZ-S763: EE/S763BT) (NWZ-S764BT: US) 9-885-161-86 SVX PANEL (REAR) ASSY (BLUE) (NWZ-S763: EE) 9-885-162-06 SVX PANEL (REAR) ASSY (BLACK) 9-885-161-87 SVX PANEL (REAR) ASSY (GOLD) (NWZ-S763: EE) (NWZ-S764BT: CND) 9-885-161-89...

  • Page 31: Lcd Section

    NWZ-S763/S763BT/S764/S764BT/S765 4-3. LCD SECTION • Rear side view 1000 (SHEET (BT)) LCD1 1000 (SHEET (FPC)) BTV1 1000 (SHEET (CN)) 1000 (SHEET (FPC)) Please cut out and use POLYIMIDE SHEET for a 1000 specified size when you exchange it for new parts.

  • Page 32: Chassis Section

    NWZ-S763/S763BT/S764/S764BT/S765 4-4. CHASSIS SECTION • Rear side view Please cut out and use POLYIMIDE SHEET for a specified size when you exchange it for new parts. Note 1: As for this part, the material or thickness might be different compared with before.

  • Page 33: Accessories

    NWZ-S763/S763BT/S764/S764BT/S765 SECTION 5 ACCESSORIES Ref. No. Part No. Description Remark Ref. No. Part No. Description Remark 1-542-892-11 HEAD PHONE (MDR-EX083LP) 4-288-589-31 MANUAL (QSG) (BT HP) (Headphones: BLACK) (for BLACK, VIOLET, PINK) (Wireless Stereo Headphones User Guide) 1-542-892-21 HEAD PHONE (MDR-EX083LP)
  • Page 34 NWZ-S763/S763BT/S764/S764BT/S765 REVISION HISTORY Checking the version allows you to jump to the revised page. Also, clicking the version at the top of the revised page allows you to jump to the next revised page. Ver. Date Description of Revision 2011.07...

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