Page 1 USER ’S GUIDE FAX-1840C FAX-1940CN MFC-3240C MFC-3340CN Version A...
Page 2 Register your product on-line at http://www.brother.com/registration By registering your product with Brother, you will be recorded as the original owner of the product. ©1996-2004 Brother Industries, Ltd.
Page 3: Compilation And Publication Notice
FITTED WITH THE APPROPRIATE CONNECTOR. APPROVAL INFORMATION Brother advises that this product may not function correctly in a country other than where it was originally purchased, and does not offer any warranty in the event that this product is used on public telecommunication lines in another country.
Page 5: Safety Precautions
Safety precautions To use the machine safely Please refer to these instructions for later reference and before attempting any maintenance. WARNING There are high voltage electrodes inside the machine. Before you clean the machine, make sure you have unplugged the telephone line cord first and then the power cord from the electrical socket.
Page 6 ■ Use caution when installing or modifying telephone lines. Never touch telephone wires or terminals that are not insulated unless the telephone line has been disconnected at the wall socket. Never install telephone wiring during a lightning storm. Never install a telephone wall socket in a wet location. ■...
Page 7: Choosing A Location
Choosing a location Place your machine on a flat, stable surface that is free of vibration and shocks, such as a desk. Put the machine near a telephone socket and a standard, grounded electrical socket. Choose a location where the temperature remains between 10°-35°C. Caution ■...
Page 8: Quick Reference Guide
Quick Reference Guide Sending faxes Automatic Transmission If it is not illuminated in green, press Load your document. Enter the fax number using One-Touch, Speed-Dial, Search or the dial pad. Mono Start Press Colour Start Storing numbers Storing One-Touch Dial numbers Menu/Set Press...
Page 9 Dialling operations One-Touch Dialling/ Speed-Dialling If it is not illuminated in green, press Load your document. Press the One-Touch key of the number you want to call. To dial a One-Touch number that is shown in a black square on the control panel, hold down you press the One-Touch key.
Page 10: Table Of Contents
Table of Contents Introduction ... 1-1 Using this Guide ... 1-1 Finding information ... 1-1 Symbols used in this Guide ... 1-1 Control panel overview ... 1-2 Turning the machine to Power Save condition ... 1-6 Power Save Setting ... 1-7 Load documents ...
Page 11 Setting the Mode Timer (FAX-1835C, FAX-1840C and FAX-1940CN only)... 2-5 Setting the Paper Type ... 2-6 Setting the Paper Size ... 2-6 Setting the Ring Volume ... 2-7 Setting the Beeper Volume... 2-7 Setting the Speaker Volume ... 2-8 Turning on Automatic Daylight Savings Time... 2-9 Setting the LCD Contrast...
Page 12 TX Lock (FAX-1835C, FAX-1840C, MFC-3240C and MFC-3340CN only) ... 3-17 Setting up the password... 3-18 Changing the TX Lock password ... 3-18 Turning TX Lock on ... 3-19 Turning TX Lock off ... 3-19 Memory Security (FAX-1940CN only) ... 3-20 Setting up the password...
Page 13 Quick-Dial numbers and dialling options ... 5-1 Storing numbers for easy dialling ... 5-1 Storing One-Touch Dial numbers ... 5-1 Storing Speed-Dial numbers... 5-2 Changing One-Touch and Speed-Dial numbers... 5-3 Setting up Groups for Broadcasting... 5-4 Dialling options ... 5-6 Access codes and credit card numbers...
Page 14 To erase messages all at once ... 7-6 Setting Maximum Time for incoming messages... 7-6 Setting Toll Saver ... 7-6 ICM Recording Monitor... 7-7 Recording a conversation... 7-7 Record Fax/Tel Outgoing Announcement (F/T OGM)... 7-7 Printing reports ... 8-1 Fax settings and activity ... 8-1 Customizing the Transmission Verification Report...
Page 15 DPOF printing ... 10-8 Changing the default settings ... 10-9 Increasing print speed or quality... 10-9 Setting the paper & size ... 10-9 Adjusting brightness ... 10-10 Adjusting contrast ...10-10 Colour enhancement ...10-10 Cropping ...10-12 Borderless ... 10-12 Understanding the Error Messages ... 10-13 Using PhotoCapture Center Using PhotoCapture Center documents ...
Page 16 Appendix A ... A-1 Telephone services ...A-1 BT Call Sign (For U.K. Only) ...A-1 To enable the machine to work with BT Call Sign (Only with your external phone) ...A-1 Advanced receiving operations ...A-2 Operation from extension telephones...A-2 Fax/Tel mode...A-3 Fax/Tel mode in the Power Save condition ...A-3 Using a cordless external handset ...A-4 Changing the remote codes ...A-4...
Page 17 Fax... S-5 Scanner (MFC-3240C and MFC-3340CN only)... S-6 Printer ... S-7 Interfaces ... S-8 Computer requirements ... S-8 Consumable items ... S-9 Network (LAN) (FAX-1940CN and MFC-3340CN only) .. S-10 Optional External Wireless Print/Scan Server (NC-2200w) (MFC-3240C and MFC-3340CN only) ... S-11 Index ...
Page 18: Introduction
Introduction Using this Guide Thank you for buying a Brother fax machine or Multi-Function Center (MFC). Your machine is simple to use, with LCD screen instructions to guide you through programming it. You can make the most of your machine by reading through this Guide.
Page 19: Control Panel Overview
Control panel overview MFC-3240C MFC-3340CN 1 - 2 INTRODUCTION...
Page 20 FAX-1835C and FAX-1840C The panels of FAX-1835C and FAX-1840C look slightly different. FAX-1940CN INTRODUCTION 1 - 3...
Page 21 One-Touch keys These keys give you instant access to previously stored Quick-Dial numbers. Shift To access a One-Touch number in a black square on the control panel, hold down this key as you press the One-Touch key. Ink Management (MFC-3240C and MFC-3340CN only) Lets you clean the print head, check the print quality, and check the...
Page 22 Mode keys: Lets you access Fax mode. Scan (MFC-3240C and MFC-3340CN only) Lets you access Scan mode. Copy Lets you access Copy mode. Liquid Crystal Display (LCD) Displays messages on the screen to help you set up and use your machine.
Page 23: Turning The Machine To Power Save Condition
Turning the machine to Power Save condition When the machine is idle, you can turn it to Power Save condition by pressing the Power Save key. In Power Save mode, the machine will receive telephone calls as normal. For further information on receiving faxes in the power save condition, please see the table on page 1-7.
Page 24: Power Save Setting
Power Save Setting You can customise the machine’s mode is Fax Receive:On , so your machine can receive faxes or calls even when the machine is in Power Save mode. If you do not want your machine to receive faxes or calls, turn this setting to Fax Receive:Off .
Page 25: Load Documents
Load documents You can send a fax, make copies, and scan from the ADF (automatic document feeder). Using the automatic document feeder (ADF) The ADF can hold up to 20 pages and feeds each sheet individually. Use standard 80 g/m them in the ADF.
Page 26 Fan the pages well and stagger them at an angle. Open the document tray (1) and pull out the extension (2) and then open the document support (3). Put the documents face down, top edge first in the ADF until you feel them touch the feed roller (4).
Page 27: About Paper
Recommended Paper To get the best print quality, we suggest using Brother paper. (See table below.) If Brother paper is not available in your country, we recommend testing various papers before purchasing large quantities.
Page 28: Handling And Using Special Paper
Handling and using special paper ■ Store paper in its original packaging, and keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat. ■ The coated side of glossy paper is shiny. Avoid touching the shiny (coated) side.
Page 29 1 - 12 INTRODUCTION...
Page 30: Paper Weight, Thickness And Capacity
Paper weight, thickness and capacity Paper Type Cut Paper Plain Paper Inkjet Paper Glossy Paper Cards Photo Card Index Card Post Card Envelopes Transparencies * Up to 50 sheets for Legal size paper (80 g/m * Up to 100 sheets of 80 g/m Paper capacity of the output paper tray Output Paper Up to 50 sheets of 80 g/m...
Page 31: Printable Area
Printable area The printable area depends on the settings in the application you are using. The figures below show the unprintable areas on cut sheet paper and envelopes. Cut Sheet Paper 1Top Cut Sheet 3 mm (0 mm)* Envelopes 12 mm *1 When you set the Borderless feature to On.
Page 32: How To Load Paper, Envelopes And Post Cards
How to load paper, envelopes and post cards To load paper or other media Pull the paper tray completely out of the machine and remove the output paper tray. Press and slide the paper side guide to fit the paper width. Paper Side Guide Pull out the paper support and unfold the paper support flap.
Page 33 Fan the stack of paper well to avoid paper jams and mis-feeds. Gently insert the paper into the paper tray print side down and the leading edge (top of the paper) in first. Check that the paper is flat in the tray and below the maximum paper mark.
Page 34: To Load Envelopes
To load envelopes ■ Use envelopes that weigh from 75-95 g/m ■ Some envelopes require margin settings in the application. Make sure you do a test print first. To prevent possible damage to the feeding mechanism, do not use the types of envelopes shown below. DO NOT USE ENVELOPES: ■...
Page 35: To Load Post Cards
Insert the envelopes into the paper tray with the address side down and the leading edge (top of the envelopes) in first. Slide the paper side guide to fit the width of the envelopes. If you have problems when printing on envelopes, try the following suggestions: Open the envelope flap.
Page 36: About Fax Machines
Call Minder will stop your machine from receiving faxes. If you set Call Minder and the Brother machine to answer after the same number of rings, there is no way of knowing which one will answer first.
Page 37: Fax Tones And Handshake
Fax tones and handshake When someone is sending a fax, the machine sends fax calling tones (CNG tones). These are quiet, intermittent beeps every 4-seconds. You’ll hear them after you dial and press Colour Start and they will continue for about 60 seconds after dialling.
Page 38: Ecm (Error Correction Mode)
ECM (Error Correction Mode) The Error Correction Mode (ECM) is a way for the machine to check a fax transmission while it is in progress. If the machine detects errors during fax transmission, it resends the pages of the fax that had an error.
Page 39: Getting Started
Getting started Initial Setup Setting the Date and Time When the machine is not in use it will display the date and time. If you set up the Station ID the date and time displayed by your machine will be printed on every fax you send. If there is a power failure, you may have to reset the date and time.
Page 40: Setting The Station Id
Setting the Station ID You should store your name or company name and fax number so they print on all fax pages you send. It is important that you enter the fax number in the internationally standardised format, i.e. in accordance with the following strict sequence: ■...
Page 41: Setting The Phone Line Type
One-Touch or Speed-Dial location. (See Storing numbers for easy dialling on page 5-1.) ■ For FAX-1840CN, press key. 2 - 3 GETTING STARTED keypress as part of a number stored first (the screen displays "!"), then enter the key while holding down the 5.Phone Line Set...
Page 42: General Setup
General Setup Setting the Mode Timer (MFC-3240C and MFC-3340CN only) The machine has four temporary mode keys on the control panel: PhotoCapture (MFC-3340CN only), Fax, Scan and Copy. You can change the number of seconds or minutes the machine takes after the last Scan, Copy or PhotoCapture operation before it returns to Fax mode.
Page 43: Setting The Mode Timer (Fax-1835C, Fax-1840C And Fax-1940Cn Only)
Setting the Mode Timer (FAX-1835C, FAX-1840C and FAX-1940CN only) The machine has two temporary mode keys on the control panel: Fax and Copy. You can change the number of seconds or minutes the machine takes after the last Copy operation before it returns to Fax mode.
Page 44: Setting The Paper Type
Setting the Paper Type To get the best print quality, set the machine for the type of paper you are using. Menu/Set Press Press to select Plain , ▲ ▼ Inkjet , Glossy or Transprncy . Menu/Set Press Stop/Exit Press The machine ejects paper with printed surfaces face up onto the paper tray in the front of the machine.
Page 45: Setting The Ring Volume
Setting the Ring Volume You can turn the ring Ring Volume:Off or you can select the ring volume level. Menu/Set Press Press to select ▲ ▼ Low , Med , High or Off . Menu/Set Press Stop/Exit Press —OR— You can adjust the ring volume when your machine is idle (not being used).
Page 46: Setting The Speaker Volume
Setting the Speaker Volume You can select the speaker volume. Menu/Set Press Press to select ▲ ▼ Low , Med , High or Off . Menu/Set Press Stop/Exit Press (FAX-1940CN only) When ) is illuminated you can also change the speaker volume in the following ways: Speaker Phone Press...
Page 47: Turning On Automatic Daylight Savings Time
Turning on Automatic Daylight Savings Time You can set the machine to change automatically for Daylight Savings Time. It will reset itself forward one hour in the Spring and backward one hour in the Autumn. Make sure you have set the correct day and time in the Date/Time setting.
Page 48: Setup Send
Setup Send How to enter Fax mode Before sending faxes, make sure ) is illuminated in green. If not, press ) to enter Fax mode. The default setting is Fax. How to dial You can dial in any of the following ways. Manual dialling Press all of the digits of the phone or fax number.
Page 49: One-Touch Dialling
One-Touch dialling Press the One-Touch Key of the location you want to call. (See Storing One-Touch Dial numbers on page 5-1.) To dial One-Touch numbers in the black square, hold down you press the One-Touch Key. (FAX-1940CN) Speed-Dialling Search/Speed Dial Press number.
Page 50: Search
Search You can search for names you have stored in the One-Touch and Speed-Dial memories. Press navigation keys to search. (See Storing One-Touch Dial numbers on page 5-1 and Storing Speed-Dial numbers on page 5-2.) * To search alphabetically, you can use the dial pad to enter the first letter of the name you are looking for.
Page 51: How To Fax (B&W And Colour)
How to Fax (B&W and Colour) Colour fax transmission Your machine can send a colour fax to machines that support this feature. However, colour faxes cannot be stored in the memory. When you send a colour fax, the machine will send it in real time (even if Real Time TX is set to Off ).
Page 52: Manual Transmission
Manual transmission Manual transmission lets you hear the dialling, ringing and fax-receiving tones while sending a fax. If it is not illuminated in green, press Load your document. Pick up the handset of the machine (FAX-1840C and FAX-1940CN)/external phone (FAX-1835C, MFC-3240C and MFC-3340CN) and listen for a dial tone.
Page 53: Basic Sending Operations
Basic sending operations Sending faxes using multiple settings When you send a fax you can choose any combination of these settings: contrast, resolution, overseas mode, delayed fax timer, polling transmission or real time transmission. If it is not illuminated in green, press After each setting is accepted, the LCD will ask if you want to enter more settings: Press...
Page 54: Fax Resolution
Fax Resolution Fax Resolution You can use the temporarily (for this fax only). In Fax mode Fax Resolution Menu/Set press —OR— You can change the default setting: If it is not illuminated in green, press Load your document. Menu/Set Press Press to select the resolution ▲...
Page 55: Dual Access (Not Available For Colour Faxes)
Dual Access (Not available for colour faxes) You can dial a number, and begin scanning the fax into memory— even when the machine is sending from memory or receiving faxes. The LCD shows the new job number and available memory. Your machine normally uses Dual Access.
Page 56: Real Time Transmission
Real Time Transmission When you are sending a fax, the machine will scan the documents into the memory before sending. Then, as soon as the phone line is free, the machine will start dialling and sending. If the memory becomes full, the machine will send the document in real time (even if Real Time TX is set to Off ).
Page 57: Checking Job Status
Checking job status Check which jobs are still waiting in the memory to be sent. (If there are no jobs, the LCD shows No Jobs Waiting .) Menu/Set Press If you have more than one job waiting, press ▲ Stop/Exit Press Cancelling a fax in progress If you want to cancel a fax, while the machine is scanning, dialling or...
Page 58: Advanced Sending Operations
Advanced sending operations Broadcasting (Not available for colour faxes) Broadcasting is when the same fax message is automatically sent to more than one fax number. You can include Groups, One-Touch, Speed-Dial numbers and up to 50 manually dialled numbers in the same broadcast.
Page 59: Overseas Mode
■ If you did not use up any of the numbers for Groups, access codes or credit card numbers, you can ‘broadcast’ faxes to as many as 100 (FAX-1835C, FAX-1840C and MFC-3240C), 154 (FAX-1940CN) or 158 (MFC-3340CN) different numbers. ■ The available memory will vary depending on the types of jobs in the memory and the number of locations used for broadcasting.
Page 60: Delayed Fax (Not Available For Colour Faxes)
Delayed Fax (Not available for colour faxes) During the day you can store up to 50 faxes in the memory to be sent within 24 hours. These faxes will be sent at the time of day you enter in Step 4. If it is not illuminated in green, press Load your document.
Page 61: Delayed Batch Transmission (Not Available For Colour Faxes)
Delayed Batch Transmission (Not available for colour faxes) Before sending the delayed faxes, your machine will help you economize by sorting all the faxes in the memory by destination and scheduled time. All delayed faxes that are scheduled to be sent at the same time to the same fax number will be sent as one fax to save transmission time.
Page 62: Setup For Polled Transmit (Standard) (Not Available For Colour Faxes)
Setup for Polled Transmit (Standard) (Not available for colour faxes) Polled Transmit is when you set up the machine to wait with a document so another fax machine can retrieve it. If it is not illuminated in green, press Load your document. Menu/Set Press Press...
Page 63: Setup For Polled Transmit With Secure Code (Not Available For Colour Faxes)
Cancelling a Job menu setting. (See Cancelling a scheduled job on page 3-10.) You can use Secure Polling only with another Brother fax machine. 3 - 16 SETUP SEND 6.Polled TX...
Page 64: Tx Lock (Fax-1835C, Fax-1840C, Mfc-3240C And Mfc-3340Cn Only)
TX Lock (FAX-1835C, FAX-1840C, MFC-3240C and MFC-3340CN only) TX Lock lets you prevent unauthorized access to the machine. While TX Lock is On the following operations are available: ■ Receiving faxes ■ Fax Forwarding (If Fax Forwarding was already On ) ■...
Page 65: Setting Up The Password
Setting up the password If you forget the TX Lock password, please contact your Brother dealer or Brother for assistance. Menu/Set Press Enter a 4-digit number for the password. Menu/Set Press If the LCD shows Verify: , re-enter the password.
Page 66: Turning Tx Lock On
Turning TX Lock on Menu/Set Press Press to select ▲ ▼ Set TX Lock . Menu/Set Press Enter the registered 4-digit password. Menu/Set Press The machine goes offline and the LCD shows TX Lock Mode . Stop/Exit Press Turning TX Lock off Menu/Set Press Enter the registered 4-digit password.
Page 67: Memory Security (Fax-1940Cn Only)
Menu/Set Fax Forwarding and Remote Retrieval will continue to work. To print the faxes in memory, turn Memory Security Off. Setting up the password If you forget the password, please contact your Brother dealer or Brother for assistance. Menu/Set Press Enter a 4-digit number for the password.
Page 68: Changing The Memory Security Password
Changing the Memory Security password Menu/Set Press Press to select ▲ ▼ Set Password . Menu/Set Press Enter a 4-digit number for the current password. Menu/Set Press Enter a 4-digit number for a new password. Menu/Set Press If the LCD shows Verify: , re-enter the password. Menu/Set Press Stop/Exit...
Page 69: Setup Receive
Setup Receive Basic receiving operations (FAX-1835C, FAX-1840C, MFC-3240C and MFC-3340CN only) Choosing the Receive Mode There are four different Receive Modes for your machine. You can choose the mode that best suits your needs. How it works The machine Fax Only automatically answers (automatic receive) every call as a fax.
Page 70: To Select Or Change Your Receive Mode
To select or change your Receive Mode Menu/Set Press Press to select Fax Only , ▲ ▼ Fax/Tel , External TAD or Manual . Menu/Set Press Stop/Exit Press Setting the Ring Delay The Ring Delay sets the number of times the machine rings before it answers in Fax Only or Fax/Tel mode.
Page 71: Basic Receiving Operations (Fax-1940Cn Only)
Basic receiving operations (FAX-1940CN only) Choosing the Receive Mode There are four different Receive Modes for your machine. You can choose the mode that best suits your needs. (See TAD mode on page 7-1 to set up the TAD:Msg Mgr mode.) How it works The machine Fax Only...
Page 72: To Select Or Change Your Receive Mode
To select or change your Receive Mode If it is not illuminated in green, press Menu/Set Press Press to select Fax Only , ▲ ▼ Fax/Tel , or Manual . Menu/Set Press Stop/Exit Press Press and hold until it lights. Current Receive Mode Fax : Fax Only F/T : Fax/Tel...
Page 73: Setting The Ring Delay
Setting the Ring Delay The Ring Delay sets the number of times the machine rings before it answers in Fax Only , Fax/Tel and TAD:Msg Mgr modes. If you have extension phones on the same line as the machine or subscribe to the telephone company’s BT Call Sign service, keep the Ring Delay setting of 4.
Page 74: Setting Toll Saver (Tad Mode)
Setting Toll Saver (TAD mode) When you set the toll saver feature, the machine answers after four rings if you do not have voice or fax messages and after two rings if you do have voice or fax messages. This way, when you call the machine for remote retrieval and let it ring three times, you know you have no messages and can hang up to avoid a toll charge.
Page 75: Setting The F/T Ring Time (Fax/Tel Mode Only)
Setting the F/T Ring Time (Fax/Tel mode only) If you set the Receive Mode to Fax/Tel, you’ll need to decide how long the machine will signal you with its special pseudo/double-ring when you have a voice call. (If it’s a fax call, the machine prints the fax.) This pseudo/double-ring happens after the initial ringing from the phone company.
Page 76: Fax Detect (Fax-1835C, Mfc-3240C And Mfc-3340Cn Only)
Fax Detect (FAX-1835C, MFC-3240C and MFC-3340CN only) When you use this feature, you don’t have to press Colour Start , or the Fax Receive Code fax call. Selecting Fax Detect:On allows the machine to receive fax calls automatically, even if you lift the handset of an extension or external phone.
Page 77: Fax Detect (Fax-1840C And Fax-1940Cn Only)
Fax Detect (FAX-1840C and FAX-1940CN only) When you use this feature, you don’t have to press Colour Start , or the Fax Receive Code fax call. Selecting Fax Detect:On allows the machine to receive fax calls automatically, even if you lift the handset of an extension or external phone.
Page 78: Printing A Reduced Incoming Fax (Auto Reduction)
Printing a reduced incoming fax (Auto Reduction) If you choose Reduction:On , the machine automatically reduces an incoming fax to fit on one page of A4, Letter or Legal size paper. The machine calculates the reduction ratio by using the page size of the document and your Paper Size setting ( If it is not illuminated in green, press Menu/Set...
Page 79: Printing A Fax From The Memory
Printing a fax from the memory If you have selected Fax Forwarding or Fax Storage ( ), you can still print a fax from the memory when you are at your machine. (See Setting Fax Storage on page 6-2.) Menu/Set Press Mono Start Press...
Page 80: Polling
Secure Polling is a way to keep your documents and others from falling into the wrong hands while the machine is set up for polling. You can use Secure Polling only with another Brother fax machine. Anyone who polls to receive a fax must enter the polling secure code.
Page 81: Setup For Polling Receive With Secure Code
Setup for Polling Receive with Secure Code You need to make sure you are using the same secure code as the other party. If it is not illuminated in green, press Menu/Set Press Press to select ▲ ▼ Polling:Secure . Menu/Set Press Enter a four-digit secure code.
Page 82: Sequential Polling
Sequential Polling The machine can request documents from several fax units in a single operation. You just specify several destinations in Step 5. Afterwards, a Sequential Polling Report will be printed. If it is not illuminated in green, press Menu/Set Press Press to choose Standard ,...
Page 83: Quick-Dial Numbers And Dialling Options
Quick-Dial numbers and dialling options Storing numbers for easy dialling You can set up your machine to do following types of easy dialling: One-Touch, Speed-Dial and Groups for Broadcasting faxes. When you dial a quick-dial number, the LCD shows the name, if you stored it, or the number.
Page 84: Storing Speed-Dial Numbers
Use the dial pad to enter the name (up to 15 characters). Menu/Set Press (You can use the chart on page B-13 to help you enter letters.) —OR— Menu/Set Press Go to Step 2 to store another One-Touch number. —OR— Stop/Exit Press Storing Speed-Dial numbers...
Page 85: Changing One-Touch And Speed-Dial Numbers
Changing One-Touch and Speed-Dial numbers If you try to store a One-Touch or Speed-Dial number where a number has already been stored, the LCD will show the name that has been stored there (or number) and will ask you to do one of the following: Press to change the stored...
Page 86: Setting Up Groups For Broadcasting
Setting up Groups for Broadcasting Groups, which can be stored on a One-Touch key or a Speed-Dial location, allow you to send the same fax message to many fax numbers by pressing only a One-Touch key and Search/Speed Dial First, you will need to store each fax number as a One-Touch or Speed-Dial number.
Page 87 Menu/Set Press Use the dial pad and the chart on page B-13 to enter a name for the Group. Menu/Set Press (For example, NEW CLIENTS) Stop/Exit Press You can print a list of all One-Touch and Speed-Dial numbers. (See Printing reports on page 8-3.) Group numbers will be marked in the GROUP column.
Page 88: Dialling Options
Dialling options Access codes and credit card numbers Sometimes you may want to choose from several long distance carriers when you make a call. Rates may vary depending on the time and destination. To take advantage of low rates, you can store the access codes or long-distance carriers and credit card numbers as One-Touch and Speed-Dial numbers.
Page 89: Pause
Pause Redial/Pause Press numbers. If you are dialling overseas, you can press as many times as needed to increase the length of the pause. Tone or Pulse If you have a Pulse dialling service, but need to send Tone signals (for example, for telephone banking), follow the instructions below.
Page 90: Telephone (Voice) Operation (Fax-1840C And Fax-1940Cn Only)
Telephone (voice) operation (FAX-1840C and FAX-1940CN only) You can use the machine to make voice telephone calls by dialling manually or by using Search, One-Touch Dial or Speed-Dial memory. You can use the handset or (FAX-1940CN only) to make and receive calls. When you dial a Quick-Dial number, the LCD shows the name you’ve stored, or if you haven’t stored a name, the fax number you’ve stored.
Page 91: Answering Calls With The Speaker Phone (Fax-1940Cn Only)
Answering calls with the Speaker Phone (FAX-1940CN only) When the machine rings, instead of lifting the handset, press Speaker Phone . Speak clearly, toward the microphone Speaker Phone the call, press If you have a bad telephone line connection, the other party might hear your voice echoed during the call.
Page 92: Remote Fax Options (Not Available For Colour Faxes)
Remote Fax Options (Not available for colour faxes) You can only use one remote fax option at a time: Fax Forwarding—OR—Fax Storage—OR—PC FAX Receive (MFC-3340CN only)—OR—Off. You can change your selection at any time ( (See Turning off Remote Fax Options on page 6-3.) Setting up Fax Forwarding When you select Fax Forward, your machine stores the received fax in the memory.
Page 93: Setting Fax Storage
Before you can set up PC Fax Receive you must install the MFL-Pro Suite software on your PC. Make sure your PC is connected and turned on. (For details see Using Brother PC-FAX software on page 5-1 in Software User’s Guide on the CD-ROM.)
Page 94: Turning Off Remote Fax Options
Turning off Remote Fax Options If you set the Remote Fax Options to Off and there are faxes in your machine’s memory, the LCD will give you two options. ■ If you press , all unprinted faxes will be printed and erased before the setting turns off.
Page 95: Remote Retrieval
Remote Retrieval You can call your machine from any touch tone telephone or fax machine, then use the Remote Access Code and remote commands to retrieve fax messages. Using your Remote Access Code Dial your fax number from a telephone or another fax machine using touch tone.
Page 96: Remote Commands
Remote commands Follow the commands below to access features when you are away from the machine. When you call the machine and enter your Remote Access Code (3 digits followed by two short beeps and you must enter a remote command. Remote commands Playing Voice Messages (FAX-1940CN only)
Page 97 Remote commands Change the Fax Forwarding or Fax Storage settings 1 OFF 2 Fax Forwarding 4 Fax Forwarding number 6 Fax Storage Retrieve a fax 2 Retrieve all faxes 3 Erase faxes from the memory Check the receiving status (Except for FAX-1940CN) 1 Document Check the receiving status (FAX-1940CN only)
Page 98 Remote commands Change the Receive Mode (Except for FAX-1940CN) 1 External TAD 2 Fax/Tel 3 Fax Only Change the Receive Mode (FAX-1940CN only) 1 TAD 2 Fax/Tel 3 Fax Only Exit Operation details If you hear one long beep, your change has been accepted.
Page 99: Retrieving Fax Messages
Retrieving fax messages You can call your machine from any touch tone phone and have your fax messages sent to a fax machine. Dial your fax number. When your machine answers, immediately enter your Remote Access Code (3 digits followed by beep, you have messages.
Page 100: Tad (Telephone Answering Device) (Fax-1940Cn Only)
TAD (Telephone Answering Device) (FAX-1940CN only) TAD mode TAD mode allows you to store up to 99 incoming voice messages that are a maximum of 3 minutes each in the memory. Voice messages are stored on a “first-come, first-served” basis. You can retrieve voice messages remotely.
Page 101: Recording Tad Outgoing Message
Recording TAD Outgoing Message Recording the TAD Outgoing Message ( TAD Message ) is the first step you need to follow before you can turn on the TAD. Make sure your OGM is less than 20 seconds long. Menu/Set Press The LCD prompts you to choose an OGM.
Page 102: Listening To Outgoing Message (Ogm)
Listening to Outgoing Message (OGM) Menu/Set Press Press to select ▲ ▼ TAD Message (or F/T Message ). Menu/Set Press Press to select Play MSG . ▲ ▼ Menu/Set Press Adjust the volume by pressing Volume Stop/Exit Press Erasing Outgoing Message (OGM) Menu/Set Press Press...
Page 103: Message Indicator
Message indicator light flashes when you have new voice messages waiting for your review. The LCD displays the total number of voice and fax messages stored in the TAD memory. Fax messages will be stored only when Fax Storage is turned Menu/Set on ( Playing voice messages...
Page 104: Printing A Fax Message
Printing a fax message Once you print a new fax message stored in memory, it is erased from the memory automatically. Play/Record Press begins to play voice messages. If the Fax Storage is on and there are fax messages in memory, the LCD shows: To print the faxes, press —OR—...
Page 105: To Erase Messages All At Once
To erase messages all at once Erase Press Press to select erasing all ▲ ▼ voice messages ( Erase All Voice? ), all document messages ( Erase All Doc? ), or all voice and fax messages ( Erase All Msg.? ). Menu/Set Press Press...
Page 106: Icm Recording Monitor
To stop recording, press Record Fax/Tel Outgoing Announcement (F/T OGM) This is the announcement played by your Brother machine (not an external TAD) when someone calls and your machine is set to Fax/Tel receive mode. Although callers hear your announcement, they cannot leave a message.
Page 107: Printing Reports
Printing reports Fax settings and activity You need to set up the Transmission Verification Report and Journal Period in the menu table. Menu/Set Press —OR— Menu/Set Press Customizing the Transmission Verification Report You can use the Transmission Report as proof that you sent a fax. This report lists the time and date of transmission and whether the transmission was successful (OK).
Page 108: Setting The Journal Period
Setting the Journal Period You can set the machine to print a journal at specific intervals (every 50 faxes, 6, 12 or 24 hours, 2 or 7 days). If you set the interval to Off , you can print the report by following the steps on the next page. The default setting is Every 50 Faxes .
Page 109: Printing Reports
Printing reports Following reports are available: 1.Help List 2.Quick-Dial 3.Fax Journal 4.XMIT Verify 5.User Settings (FAX-1940CN and MFC-3340CN only) 6.Network Config (FAX-1940CN and MFC-3340CN only) How to print a report For MFC-3240C, press —OR— For MFC-3340CN, press —OR— For FAX-1835C, FAX-1840C and FAX-1940CN, Ink Management/Reports press Shift...
Page 110: Making Copies
Making copies Using the machine as a copier You can use your machine as a copier, making up to 99 copies at a time. Enter Copy mode Copy Before making copies, make sure that ) is illuminated Copy in green. If it is not, press ) to enter Copy mode.
Page 111: Making A Single Copy
Making a single copy Copy Press Load your document. (See Load documents on page 1-8.) Mono Start Press To stop copying, press Making multiple copies Copy Press Load your document. Use the dial pad to enter the number of copies you want (up to 99).
Page 112: Using The Temporary Copy Keys(Temporary Settings)
Using the temporary Copy keys (Temporary settings) When you want to quickly change the copy settings temporarily for the next copy, use the temporary Copy keys. You can use different combinations. Temporary Copy Keys These settings are temporary, and the machine returns to its default settings 60 seconds after it finishes copying.
Page 113: Increasing Copy Speed Or Quality
Increasing copy speed or quality You can select the copy quality. The default setting is Normal . Quality Press Normal Fast Best Copy Press Load your document. Use the dial pad to enter the number of copies you want (up to 99). Quality Press Press...
Page 114: Changing The Temporary Copy Settings
Changing the temporary copy settings Options Use the key to quickly set the following copy settings temporarily for the next copy. Press Menu Selections Options select Enlarge/Reduce Paper Type Paper Size Brightness Contrast Stack/Sort (FAX-1940CN and MFC-3340CN only) Page Layout No.
Page 115: Enlarging Or Reducing The Image Copied
Enlarging or reducing the image copied You can select the following enlargement or reduction ratios. Custom(25-400%) allows you to enter a ratio from 25% to 400%. Options Press to select Enlarge/Reduce Copy Press Load your document. Use the dial pad to enter the number of copies you want (up to 99).
Page 116: Setting Paper Type
Press to select the enlargement or reduction ratio you ▲ ▼ want. Menu/Set Press —OR— You can select Custom(25-400%) and press Use the dial pad to enter an enlargement or reduction ratio from 25% to 400% . Menu/Set Press (For example, press Mono Start Press Special Copy Options 2 in1 (P), 2 in 1 (L), 4 in 1 (P) or 4 in 1 (L)
Page 117: Setting Paper Size
Setting paper size If copying on paper other than A4 size, you will need to change the paper size setting. You can copy on Letter, Legal, A4, A5 or Photo Card (10(W) x 15(H) cm) paper. Copy Press Load your document. Use the dial pad to enter the number of copies you want (up to 99).
Page 118: Adjusting Contrast
Adjusting contrast You can adjust the copy contrast to help an image look sharper and more vivid. Copy Press Load your document. Use the dial pad to enter the number of copies you want (up to 99). Options Press Menu/Set Press Press to increase the contrast.
Page 119: Making N In 1 Copies
Making N in 1 copies (Page Layout) You can reduce the amount of copies by using the N in 1 copy feature. This allows you to copy two or four pages onto one page, which allows you to save paper. ■...
Page 120 Place document face down in the direction shown below. 2 in 1 (P) 2 in 1 (L) 4 in 1 (P) 4 in 1 (L) MAKING COPIES 9 - 11...
Page 121: Changing The Default Copy Settings
Changing the default copy settings You can save the copy settings you use most often by setting them as default. These settings will remain until you change them again. Increasing copy speed or quality Menu/Set Press Press to select Normal , ▲...
Page 122: Adjusting Contrast
Adjusting contrast You can change the contrast to help an image look sharper and more vivid. Menu/Set Press Press to increase the contrast. ▲ —OR— Press to decrease the contrast. ▼ Menu/Set Press Stop/Exit Press Adjusting colour saturation Menu/Set Press Press to select Red , Green ▲...
Page 123: Legal Limitations
Legal limitations Colour reproductions of certain documents are illegal and may result in either criminal or civil liability. This memorandum is intended to be a guide rather than a complete listing of every possible prohibition. In case of doubt, we suggest that you check with relevant authorities as to any particular questionable documents.
Page 124: Walk-Up Photocapture Center (Mfc-3340Cn Only)
(MFC-3340CN only) Introduction Even if your machine is not connected to your computer, you can print photos directly from the digital camera media. Your Brother machine includes five media drives (slots) for use with popular digital camera media: CompactFlash ™...
Page 125: Photocapture Center Requirements
PhotoCapture Center To avoid error conditions, please remember: ■ The DPOF file on the media card must be in a valid format. (See DPOF printing on page 10-8.) ■ The image file extension must be .JPG (Other image file extensions .JPEG, .TIF, .GIF and so on will not be recognized). ■...
Page 126: Getting Started
Getting started Firmly insert the card into the appropriate slot. ™ SecureDigital ® Memory Stick SmartMedia PhotoCapture key indications: ■ PhotoCapture light is ON, the media card is inserted properly. ■ PhotoCapture light is OFF, the media card is not properly inserted. ■...
Page 127 The steps below give a brief outline of the Direct Printing feature. Please see the remaining pages of this chapter for more detailed instructions. Insert the media card firmly into the media drive (slot). When you insert your media card into the proper slot, the LCD shows.
Page 128: Printing The Index (Thumbnails)
Printing the Index (Thumbnails) The PhotoCapture Center No.1, No.2, No.3, and so on). It does not recognize any other numbers or file names that your digital camera or PC have used to identify the pictures. You can print a thumbnail page (Index page with 6 or 5 images per line). This will show all the pictures on the media card.
Page 129: Printing Images
Printing images Before you can print an individual image, you have to know the image number. Print the Index first. (See Printing the Index (Thumbnails) on page 10-5.) Make sure you have inserted the media card. PhotoCapture Press Press to choose Print Images . ▲...
Page 130 Paper Type & Paper Size Press to select the type of paper you are using, ▲ ▼ Letter Glossy , 10x15cm Glossy , 13x18cm Glossy , A4 Glossy , Letter Plain , A4 Plain , Letter Inkjet , A4 Inkjet or 10x15cm Inkjet . Menu/Set Press If you selected Letter or A4, go to Step 6.
Page 131: Dpof Printing
DPOF printing DPOF stands for Digital Print Order Format. Major Digital Camera manufacturers (Canon Inc., Eastman Kodak Company, Fuji Photo Film Co. Ltd., Matsushita Electric Industrial Co. Ltd. and Sony Corporation.) created this standard to make it easier to print images from a digital camera. If your digital camera supports DPOF printing, you will be able to select on the Digital Camera display the images and number of copies you want to print.
Page 132: Changing The Default Settings
Changing the default settings You can save the PhotoCapture Center by setting them as default. These settings will remain until you change them again. Increasing print speed or quality Menu/Set Press Press to select Normal or ▲ ▼ Photo . Menu/Set Press Stop/Exit...
Page 133: Adjusting Brightness
Adjusting brightness Menu/Set Press Press to make a lighter print. ▲ —OR— Press to make a darker print. ▼ Menu/Set Press Stop/Exit Press Adjusting contrast You can choose the contrast setting. More contrast will make an image look sharper and more vivid. Menu/Set Press Press...
Page 134 Press to select White Balance , Sharpness or ▲ ▼ Color Density . Menu/Set Press Press to adjust the degree of the setting. ▲ ▼ Menu/Set Press Stop/Exit Press ■ White Balance This setting adjusts the hue of the white areas of an image. Lighting, camera settings and other influences will effect the appearance of white.
Page 135: Cropping
Cropping If your photo is too long or wide to fit the available space on your selected layout, part of the image will be automatically cropped. The default setting is On . If you want to print the whole image, turn this setting to Off .
Page 136: Understanding The Error Messages
Understanding the Error Messages Once you are familiar with the types of errors that can occur while ™ you’re using the PhotoCapture Center , you can easily identify and troubleshoot any difficulties. When an error message appears on the LCD, the machine will beep to get your attention.
Page 137: Using Photocapture Center
Using PhotoCapture Center your PC You can access the media card that is in the media drive (slot) of the machine from your PC. (See Using the PhotoCapture Center Software User’s Guide on the CD-ROM or Using the PhotoCapture ™ Center from a Macintosh MFC-5440CN) on page 8-45 in the Software User’s Guide on the...
Page 138: Important Information
The purpose of the International E Program is to NERGY promote the development and popularization of energy-efficient office equipment. TAR ® As an E Partner, Brother Industries, Ltd. has determined NERGY TAR ® that this product meets the E guidelines for energy NERGY efficiency.
Page 139: Important Safety Instructions
Important safety instructions Read all of these instructions. Save them for later reference. Follow all warnings and instructions marked on the product. Unplug this product from the wall socket before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. Do not use this product near water.
Page 140 Do not place anything in front of the machine that will block received faxes. Do not place anything in the path of received faxes. Wait until pages have exited the machine before picking them Unplug this product from the power socket and refer servicing to Authorized Service Personnel under the following conditions: ■...
Page 141: Trademarks
Trademarks The Brother logo is a registered trademark of Brother Industries, Ltd. Brother is a registered trademark of Brother Industries, Ltd. Multi-Function Link is a registered trademark of Brother International Corporation. © 2004 Brother Industries, Ltd. All rights reserved. Windows and Microsoft are registered trademarks of Microsoft in the U.S.
Page 142: Troubleshooting And Routine Maintenance
The most common error messages are shown below. You can correct most problems by yourself. If you need additional help, the Brother Solutions Center offers latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com.
Page 143 ERROR MESSAGES ERROR CAUSE MESSAGE The document scanned from ADF Document Jam was longer than about 90 cm. The document is jammed in the machine. The print head is too warm. High Temperature One or more of the ink cartridges Ink Empty is empty.
Page 144 ERROR MESSAGES ERROR CAUSE MESSAGE The machine is out of paper. No Paper Fed The paper is jammed in the machine. The number you dialled does not answer or is busy. Response/Busy You tried to access a One-Touch or Speed-Dial number that is not Registered programmed.
Page 145 To keep all faxes in the machine’s memory, press 2. 4. After the faxes are transferred, disconnect the machine from the power source for several minutes, and then reconnect it. (For details see Using Brother PC-FAX software on page 5-1 in Software User’s Guide on the CD-ROM.)
Page 146: Document Jam
Document Jam If the document is jammed, follow the steps below. Document is jammed inside the front of the machine. Remove any paper from the ADF that is not jammed. Pull the jammed document out toward the front of the machine. Stop/Exit Press TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 5...
Page 147: Printer Jam Or Paper Jam
Printer jam or paper jam Remove the jammed paper depending on where it is jammed in the machine. Paper is jammed inside the paper tray Pull the paper tray out of the machine. Slowly pull out the jammed paper to remove it. 12 - 6 TROUBLESHOOTING AND ROUTINE MAINTENANCE Paper Tray Jammed paper...
Page 148: Paper Is Jammed Inside The Machine
Paper is jammed inside the machine Remove the jam clear cover. Pull the jammed paper out of the machine. Re-insert the jam clear cover. If you can not pull out the jammed paper, close the document support and the document tray and lift the open cover to the open position until it locks securely into place.
Page 149 Close the top cover. 12 - 8 TROUBLESHOOTING AND ROUTINE MAINTENANCE...
Page 150: If You Are Having Difficulty With Your Machine
If you are having difficulty with your machine If you think there is a problem with your machine, check the chart below and follow the troubleshooting tips. The Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com.
Page 151 DIFFICULTY Printing (Continued) Smudged stain at the top center of the printed page. Printing appears dirty or ink seems to run. Stains appear on the reverse side or at the bottom of the page. There are some dense lines. The printouts are wrinkled. Cannot perform ‘2 in 1 or 4 in 1’...
Page 152 DIFFICULTY SUGGESTIONS Printing Received Faxes (Continued) Received colour fax prints only Replace the colour ink cartridges that are empty or nearly empty, and in black and white. then ask the other person to send the colour fax again. (See Replacing the ink cartridges on page 12-25.) Check that Fax Storage is set to OFF.
Page 153 9-1.) Sometimes you may see vertical streaks on copies. Clean the scanner. (See Cleaning the Scanner on page 12-23.) Make sure the Brother TWAIN/WIA driver is selected as the primary ® source. In PaperPort , click Scan in the File menu and select the Brother TWAIN/WIA driver.
Page 154 DIFFICULTY SUGGESTIONS ™ PhotoCapture Center Difficulties (MFC-3340CN only) Removable Disk does not a) Have you installed the Windows work properly. b) Take out the media card and put it back in again. c) If you have tried "Eject" from within Windows d) If an error message appears when you try to eject the media card, it e) If all of the above do not work, please turn off your PC and machine, Cannot access Removable...
Page 155: Compatibility
Compatibility If you are having difficulty sending or receiving a fax due to possible interference on the phone line, we recommend that you adjust the Equalization for compatibility. The machine adjusts the modem speed for fax operations. Menu/Set Press Press to select Basic , (or ▲...
Page 156: How To Improve Print Quality
The machine will clean the print head. When cleaning is finished, the machine will go back to standby mode automatically. If you clean the print head at least five times and the print has not improved, call your Brother dealer for service. TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 15...
Page 157: Checking The Print Quality
Checking the print quality If faded or streaked colours and text appears on your output, some of the nozzles may be clogged. You can check this by printing the Print Quality Check Sheet and looking at the nozzle check pattern. Ink Management Press Press...
Page 158 Quality Check Sheet. If the problem still exists, repeat the cleaning and test print procedures at least five times for the new ink cartridge. If ink is still missing, call your Brother dealer. Caution Do NOT touch the print head. Touching the print head may cause permanent damage and may void the print head’s warranty.
Page 159: Checking The Printing Alignment
Checking the printing alignment You should rarely need to adjust the printing alignment however, if after transporting the machine your printed text becomes blurred or images become faded then adjustment may need to be made. Ink Management Press Press to select Test Print . ▲...
Page 160: Checking The Ink Volume
Checking the ink volume You can check the ink that is left in the cartridge. Ink Management Press Press to select Ink Volume . ▲ ▼ Menu/Set Press Press to select the colour you ▲ ▼ want to check. The LCD shows the ink volume. Stop/Exit Press (MFC-3240C and MFC-3340CN only) You can check the ink...
Page 161: Packing And Shipping The Machine
Packing and shipping the machine Whenever you transport the machine, use the packing materials that came with your machine. If you do not pack the machine properly, you could void your warranty. Caution It is important to allow the machine to ‘park’ the print head after a print job.
Page 162 Close the top cover. Unplug the machine from the telephone wall socket and remove the telephone line cord from machine. Unplug the machine from the electrical socket. Unplug the USB cable or LAN cable from the machine, if it is connected.
Page 163 Pack the printed materials in the original carton as shown below. Do not pack the used ink cartridges in the carton. Close the carton. 12 - 22 TROUBLESHOOTING AND ROUTINE MAINTENANCE (FAX-1840C and FAX-1940CN only) (MFC-3240C and MFC-3340CN only)
Page 164: Routine Maintenance
Routine maintenance Cleaning the Scanner Unplug the machine, close the document support and the document tray and then open the top cover. Clean the flat white plate and the glass strip below the bar with isopropyl alcohol on a lint-free cloth. White Plate Glass Strip TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 23...
Page 165: Cleaning The Machine Printer Platen
Cleaning the machine Printer Platen WARNING ■ Be sure to unplug the machine from the AC power outlet before cleaning the printer platen. ■ Be careful not to touch the paper feed star wheels and encoder film. ■ When you want to clean your machine printer platen, wipe it with a lint free cloth that is dry.
Page 166: Replacing The Ink Cartridges
Replacing the ink cartridges Your machine is equipped with an ink dot counter. The ink dot counter automatically monitors the level of ink in each of the 4 cartridges. When the machine detects an ink cartridge is running out of ink, the machine will notify you with a message on the LCD. The LCD will inform you which ink cartridge is low or needs replacing.
Page 167 Remove the cartridge covers. Cartridge Cover Do not touch the area shown in the illustration above. If the cartridge cover comes off when you open the bag the cartridge will not be damaged. Each colour has its own correct position. Keep the ink cartridge in an upright position when you insert it into slot.
Page 168 If you replaced an ink cartridge while Near Empty was displayed on the LCD, the LCD may ask you to verify that it was a brand new one. Example: Did You Change Blck? 1.Yes 2.No . For each new cartridge you installed, press pad to automatically reset the ink dot counter for that colour.
Page 169 If damage is caused to the print head or other parts of this machine as a result of the use of ink or ink cartridges other than genuine Brother products due to the incompatibility or lack of suitability of those products with this machine, any repairs required as a result will not be covered by the warranty.
Page 170: A Appendix A
Appendix A Telephone services BT Call Sign (For U.K. Only) This machine feature lets you use the BT Call Sign subscriber service which allows you to have at least two separate telephone numbers on one phone line. Each phone number has its own distinctive ringing pattern, so you know which phone number is ringing.
Page 171: Advanced Receiving Operations
Advanced receiving operations Operation from extension telephones If you answer a fax call on an extension telephone, or an external telephone into the correct socket on the machine, you can make your machine take the call by using the Fax Receive Code. When you press the Fax Receive Code fax.
Page 172: Fax/Tel Mode
Fax/Tel mode When the machine is in Fax/Tel mode, it will use the F/T Ring Time (pseudo/double-ringing) to alert you to pick up a voice call. If you are at an extension phone, you’ll need to lift the handset during the F/T Ring Time and then press between the pseudo/double rings.
Page 173: Using A Cordless External Handset
Using a cordless external handset If the base unit of your cordless telephone is connected (see page A-5) and you typically carry the cordless handset elsewhere, it is easier to answer calls during the Ring Delay. Changing the remote codes Remote Codes might not work with some telephone systems.
Page 174: Connecting An External Device To Your Machine
Connecting an external device to your machine Connecting an external telephone You can connect a separate telephone as shown in the diagram below. When you are using an external or extension telephone, the LCD shows Telephone (FAX-1835C, MFC-3240C and MFC-3340CN only) or Ext.
Page 175: Connecting An External Telephone Answering Device (Tad
Connecting an external telephone answering device (TAD) Sequence You may choose to connect an additional answering device. However, when you have an external TAD on the same telephone line as the machine, the TAD answers all calls and the machine “listens”...
Page 176: Connections
Do not connect a TAD elsewhere on the same phone line. When you are using a TAD, the LCD shows Telephone (FAX-1835C, MFC-3240C and MFC-3340CN only) or Ext. Tel in Use (FAX-1840C and FAX-1940CN only). Connections The external TAD must be connected as shown above. Set your external TAD to one or two rings.
Page 177: Recording Outgoing Message (Ogm) On An External Tad
Recording outgoing message (OGM) on an external TAD Timing is important in recording this message. The message sets up the ways to handle both manual and automatic fax reception. Record 5 seconds of silence at the beginning of your message. (This allows your machine time to listen for the fax CNG tones of automatic transmissions before they stop.) Limit your speaking to 20 seconds.
Page 178: Using Extension Telephones (For U.k. Only
Using extension telephones (For U.K. only) It may be that your premises are already wired with parallel extension telephones, or you intend to add extension telephones to your line, in addition to your machine. While the simplest arrangement is straightforward parallel connection, there are some reasons as to why this arrangement will cause unsatisfactory service, the most obvious of which is inadvertent interruption of a facsimile transmission by someone picking up an extension telephone in order...
Page 179 EXTENSION EXTENSION MASTER SOCKET SOCKET SOCKET INCOMING LINE INADVISABLE CONNECTION OF EXTENSION SOCKETS Fig. 1. DISCONNECT EXTENSION EXTENSION MASTER SOCKET SOCKET SOCKET INCOMING LINE FAX MACHINE MUST BE PLUGGED INTO MASTER SOCKET RECOMMENDED CONNECTION OF EXTENSION SOCKETS Fig. 2. These phones are now connected as external devices as per page A-5, because they are connected to the fax machine via the T-connector.
Page 180: Multi-Line Connections (Pbx
Multi-line connections (PBX) Most offices use a central telephone system. While it is often relatively simple to connect the machine to a key system or a PBX (Private Branch Exchange), we suggest that you contact the company that installed your telephone system and ask them to connect the machine for you.
Page 181: B Appendix B
Appendix B On-screen programming Your machine is designed to be easy to use with LCD on-screen programming using the navigation keys. User-friendly programming helps you take full advantage of all the menu selections your machine has to offer. Since your programming is done on the LCD, we have created step-by-step on-screen instructions to help you program your machine.
Page 182: Navigation Keys
Navigation keys You can access the menu mode by pressing When you enter the menu, the LCD scrolls. Press for General Setup menu —OR— Press for Fax menu —OR— Press for Copy menu Press for Initial Setup You can scroll more quickly through each menu level by pressing the arrow for the direction you want: Select an option by pressing the LCD.
Page 183 Select & Set Main Menu Submenu 1.General 1.Mode Timer Setup 2.Paper Type 3.Paper Size 4.Volume 5.Auto Daylight The factory settings are shown in Bold. B - 3 APPENDIX B Select & Set Menu Options Selections — 5 Mins 2 Mins 1 Min 30 Secs (Default for...
Page 184 Main Menu Submenu 1.General 6.P.Save Setup Setting (Continued) 7.LCD Contrast 2.Fax 1.Setup Receive (In Fax mode only) The factory settings are shown in Bold. Menu Options Selections — — Light Dark 1.Ring Delay 01-04(02) (Excluding (UK only) FAX-1940CN) 00-05(02) (Nordic countries only) 1.Ring Delay Ring Delay...
Page 185 Main Menu Submenu 2.Fax 1.Setup Receive (Continued) (In Fax mode only) (Continued) 2.Setup Send (In Fax mode only) The factory settings are shown in Bold. B - 5 APPENDIX B Menu Options Selections 5.Auto Reduction 6.Memory Receive 7.Polling RX Standard Secure Timer 1.Contrast...
Page 186 Main Menu Submenu 2.Fax 3.Set Quick-Dial (Continued) 4.Report Setting 5.Remote Fax 6.Remaining Jobs The factory settings are shown in Bold. Menu Options Selections 1.One-Touch Dial — 2.Speed-Dial — 3.Setup Groups 1.XMIT Report On+Image Off+Image 2.Journal Every 7 Days Period Every 2 Days Every 24 Hours Every 12 Hours Every 6 Hours...
Page 187 Main Menu Submenu 2.Fax 7.Setup TAD (Continued) (FAX-1940CN only) 0.Miscellaneous 3.Copy 1.Quality 2.Brightness 3.Contrast The factory settings are shown in Bold. B - 7 APPENDIX B Menu Options Selections 1.OGM TAD Message F/T Message 2.ICM Max.Time 3.ICM Rec.Monitr — 1.TX Lock (Except for FAX-1940CN) —...
Page 188 Main Menu Submenu 3.Copy 4.Color Adjust (Continued) 4.PhotoCapture 1.Print Quality (MFC-3340CN only) 2.Paper & Size 3.Brightness 4.Contrast The factory settings are shown in Bold. Menu Options Selections 1.Red 2.Green 3.Blue — Normal Photo — Letter Glossy 10x15cm Glossy 13x18cm Glossy A4 Glossy Letter Plain A4 Plain...
Page 189 Main Menu Submenu 4.PhotoCapture 5.Color Enhance (Continued) 6.Cropping 7.Borderless 8.Scan to Card The factory settings are shown in Bold. See the complete Software User’s Guide on the CD-ROM. B - 9 APPENDIX B Menu Options Selections 1.White Balance 2.Sharpness 3.Color Density —...
Page 190 Main Menu Submenu 4.LAN 1.Setup TCP/IP (FAX-1940CN only) 5.LAN (MFC-3340CN only) 2.Setup Misc. 0.Factory Reset The factory settings are shown in Bold. Menu Options Selections 1.BOOT Auto Method Static RARP BOOTP DHCP [000-255]. 2.IP Address [000-255]. [000-255]. [000-255] [000-255]. 3.Subnet Mask [000-255].
Page 191 Main Menu Submenu 4.Print 1.Help List Reports 2.Quick-Dial (MFC-3240C only) 3.Fax 6.Print Journal Reports 4.XMIT (MFC-3340CN Verify only) 5.User Settings (MFC-3340CN only) 6.Network Config (MFC-3340CN only) 0.Initial 1.Receive Setup Mode (Except FAX-1940CN) 1.Receive Mode (FAX-1940CN only) 2.Date/Time 3.Station ID 4.Tone/Pulse (Excluding Nordic countries)
Page 192 Main Menu Submenu 0.Initial 0.Local Setup Language (Continued) (For Czech and Hungarian) 0.Local Language (For Norwegian, Swedish, Danish and Finnish) The factory settings are shown in Bold. Menu Options Selections — Czech Hungar. English — Norweg. Swedish Danish Finnish English Descriptions Page Allows you to change...
Page 193: Entering Text
Entering Text When you are setting certain menu selections, such as the Station ID, you may need to type text into the machine. Most number keys have three or four letters printed above them. The keys for do not have printed letters because they are used for special characters.
Page 194: Special Characters And Symbols
Special characters and symbols Press , and then press the special character or symbol you want. Then press select it. Press Press Press to move the cursor under (space) ! " # $ % & ’ ( ) : ; < = > ? @ [ ] ^ _ Ä...
Page 195: Glossary
Glossary ADF (automatic document feeder) The document can be placed in the ADF and scanned one page at a time automatically. Auto Reduction Reduces the size of incoming faxes. Automatic fax transmission (FAX-1835C, MFC-3240C and MFC-3340CN only) Sending a fax without picking up the handset of an external phone.
Page 196 External phone A TAD (telephone answering device) or telephone that is connected to your machine. F/T Ring Time The length of time that the Brother machine rings (when the Receive Mode setting is Fax/Tel) to notify you to pick up a voice call that it answered.
Page 197 Fax Receive Code Press this code ( call on an extension or external phone. Fax Storage You can store faxes in memory. Fax tones The signals sent by sending and receiving fax machines while communicating information. Fax/Tel You can receive faxes and telephone calls. Do not use this mode if you are using a telephone answering device (TAD).
Page 198 One-Touch Keys on the machine’s control panel where you can store numbers for easy dialling. You can store a second number on each key if you press Out of Paper Reception Receives faxes into the machine’s memory when the machine is out of paper. Overseas Mode Makes temporary changes to the fax tones to accommodate noise and static on overseas phone lines.
Page 199 Ring Delay The number of rings before the machine answers in Fax Only , Fax/Tel and TAD:Msg Mgr (FAX-1940CN only) mode. Ring Volume Volume setting for the machine’s ring. Scanning (MFC-3240C and MFC-3340CN only) The process of sending an electronic image of a paper document into your computer.
Page 200: Specifications
Specifications Product description General Memory Capacity Automatic Document Feeder (ADF) Paper Tray Printer Type Print Method LCD (Liquid Crystal Display) Power Source Power Consumption 8 MB (FAX-1835C, FAX-1840C and MFC-3240C) 16 MB (FAX-1940CN and MFC-3340CN) Up to 20 pages Temperature: 20°C - 30°C Humidity: 50% - 70% Paper: 80 g/m A4 size...
Page 201 Dimensions Weight Noise Temperature Humidity S - 2 SPECIFICATIONS 388 mm 277 mm 361 mm 373 mm 402 mm 364 mm 322 mm 364 mm 5 kg Operating: 42.5 to 51 dB* * It depends on printing conditions Operating: 105 - 35°C Best Print Quality: 20 - 33°C...
Page 202: Print Media
Up to 11 pages/minute (Letter/A4 paper) * Does not include the time it takes to feed the paper. Based on Brother standard pattern. (Fast mode/Stack Copy) Copy speeds vary with the complexity of the document. Stacks up to 99 pages...
Page 203: Photocapture Center (Mfc-3340Cn Only)
PhotoCapture Center (MFC-3340CN only) Available Media File Extension (Media Format) (Image Format) Number of Files Folder Borderless S - 4 SPECIFICATIONS ™ ® CompactFlash Version 1.0 ™ (Microdrive is not compatible) (Compact I/O card such as Compact LAN card and Compact Modem card are not supported.) ®...
Page 204: Fax
Compatibility Coding System Modem Speed Document Size Scanning Width Printing Width Gray Scale Polling Types Contrast Control Resolution One-Touch Dial Speed-Dial Broadcasting Automatic Redial Auto Answer Communication Source ITU-T Group 3 MH/MR/MMR/JPEG Automatic Fallback 14400 bps (FAX-1835 and FAX-1840C) 33600 bps (FAX-1940CN, MFC-3240C and MFC-3340CN) ADF Width: 89 mm to 216 mm...
Page 205: Scanner (Mfc-3240C And Mfc-3340Cn Only
Memory Transmission Out of Paper Reception “Pages” refers to the “Brother Standard Chart No. 1” (a typical business letter, Standard resolution, MMR code). Specifications and printed materials are subject to change without prior notice. "Pages" refers to the "ITU-T Test Chart #1" (a typical business letter, Standard resolution, MMR code).
Page 206: Printer
Printer For FAX-1835C, FAX-1840C and FAX-1940CN, you can download the Brother Printer Driver from the Brother Solutions Center. Visit us at: Printer Driver Resolution Print Speed Printing Width Disk-Based Fonts Borderless http://solutions.brother.com ® Windows 98/98SE/Me/2000 Professional and XP driver supporting Brother Native Compression mode and bi-directional capability ®...
Page 207: Interfaces
® Microsoft Internet Explorer 5 or greater. Maximum 1200 x 1200 dpi scanning with Windows selected using the Brother Utility.) Dedicated “Scan” key and direct Network Scanning (MFC-3340CN only) supported in Mac ® Systems Mac OS X 10.2.4 or greater.
Page 208: Consumable Items
Consumable items Service Life of Ink Cartridge Replacement Consumables The machine uses individual Black, Yellow, Cyan and Magenta ink cartridges that are separate from the print head assembly. Standard Black - Approximately 500 pages at 5% coverage HIgh Yield Black - Approximately 900 pages at 5% coverage Yellow, Cyan and Magenta - Approximately 400 pages at 5% coverage...
Page 209: Network (Lan) (Fax-1940Cn And Mfc-3340Cn Only
(FAX-1940CN and MFC-3340CN only) Support for Protocols S - 10 SPECIFICATIONS You can connect your machine to a network for Network Printing, Network Scanning and PC Fax Send. Also included is Brother BRAdmin Professional Network Management software. ® Windows 98/98SE/Me/2000/XP ®...
Page 210: Optional External Wireless Print/Scan Server (Nc-2200W) (Mfc-3240C And Mfc-3340Cn Only
Optional External Wireless Print/Scan Server (NC-2200w) (MFC-3240C and MFC-3340CN only) NC-2200w External Wireless Print/Scan Server (Optional) Network types Support for Protocols Connecting the optional External Wireless Print/Scan Server (NC-2200w) to your machine will allow you to print and scan over a wireless network. IEEE 802.11b wireless LAN ®...
Page 211: Index
Index Access codes, storing and dialling ... 5-6 ADF (automatic document feeder) ... 1-8, 3-4 Answering machine (TAD) ... A-6 connecting ... A-7 Automatic fax receive ... 4-1, 4-3 Fax Detect ... 4-8, 4-9 fax redial ... 3-3 transmission ... 3-4 Broadcasting ...
Page 212 Document jam ... 12-5 Dual Access ... 3-8 ECM (Error Correction Mode) ... 1-21 Envelopes ... 1-14 Equalization ... 12-14 Error messages on LCD ... 12-1 Comm. Error ... 12-1 Ink Empty ... 12-2 Near Empty ... 12-2 No Paper Fed ...12-3 Not Registered ...3-2, 12-3 Out of Memory ...
Page 213 Gray scale ... S-5, S-6 Groups for Broadcasting ... 5-4 HELP LCD messages ... B-1 using navigation keys ... B-2 Menu Table ... B-1, B-3 Hold ... 5-9 Ink cartridges checking ink volume ... 12-19 replacing ... 12-25 Ink Dot Counter ... 12-25 LCD (liquid crystal display) ...
Page 214 Cropping ... 10-12 Default Settings ... 10-9 DPOF printing ... 10-8 ® Memory Stick ... 10-1 Printing images ... 10-6 Printing Index ...10-5 ™ SecureDigital ... 10-1 ® SmartMedia ... 10-1 specifications ...S-4 ™ xD-Picture Card ... 10-1 Power failure ...B-1 Power Save key ...
Page 215 Safety Instructions ... iii, 11-2 Setup Date and Time ... 2-1 Station ID (fax header) entering text ... 2-2 Shipping the machine ... 12-20 Speed-Dial changing ... 5-3 diallng ... 3-2 storing ... 5-2 TAD (telephone answering device), external ...4-1, 4-3, A-6 connecting ...
Page 216: Remote Retrieval Access Card (Fax-1940Cn Only
Remote Retrieval Access card (FAX-1940CN only) If you plan to retrieve voice or fax messages while away from your machine, carrying the Remote Retrieval Access Card printed below will serve as a convenient reminder of the retrieval procedures. Simply cut out the card and fold it to fit in your wallet or organizer. Keeping it handy will help you derive the full benefit of your machine’s Fax Forwarding, and Remote Retrieval features.
Page 217 R - 2...
Page 218: Mfc-3340Cn Only
Remote Retrieval Access card (FAX-1835C, FAX-1840C, MFC-3240C and MFC-3340CN only) If you plan to receive fax messages while away from your machine, carrying the Remote Retrieval Access Card printed below will serve as a convenient reminder of the retrieval procedures. Simply cut out the card and fold it to fit your wallet or organizer.
Page 219 Fold Fold R - 4...
Page 220 Visit us on the World Wide Web This machine is approved for use in the country of purchase only, local Brother companies or their dealers will only support machines purchased in their own countries. http://www.brother.com UK/IRE/SAF/PAN NORDIC LF75350041...

This manual is also suitable for:

Mfc-3340c Fax-1840c Fax-1940cn Mfc-3240c Mfc-3340cn

Brother FAX-1840CN User Manual

Introduction

Getting Started

Setup Send

Setup Receive

Quick-Dial Numbers and Dialling Options

Remote Fax Options (Not Available for Colour Faxes)

TAD (Telephone Answering Device) (FAX-1940CN Only)

Printing Reports

Making Copies

Walk-Up Photocapture Center (MFC-3340CN Only)

Important Information

Troubleshooting and Routine Maintenance

Glossary

Specifications

Index

Remote Retrieval Access Card (FAX-1940CN Only

Remote Retrieval Access Card

(FAX-1835C, FAX-1840C, MFC-3240C and

MFC-3340CN Only

Quick Links

Related Manuals for Brother FAX-1840CN

Summary of Contents for Brother FAX-1840CN