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Table of Contents
Related Manuals for Brother 580MC
Summary of Contents for Brother 580MC
- Page 1 FAX 580MC MFC 660MC ®...
- Page 2 Year 2000 Compliant Brother is addressing the Year 2000 related issues for all Brother FAX/MFC and multi-function centers. Our focus is to ensure that our bundled third party software will continue to properly process date/time data after January 1, 2000.
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Page 3: Brother Numbers
The Brother fax-back system number (USA only) has been preprogrammed on One Touch key 1. Frequently Asked Questions (FAQs) You can find more information about Brother products on the World Wide Web. From product specification sheets to Frequently Asked Questions (FAQs), it is all there. Visit us at: http://www.brother.com... -
Page 4: Ordering Accessories And Supplies
For the best quality results use only genuine Brother accessories, available at most Brother retailers. If you cannot find the accessory you need and you have a Visa, Master Card, Discover or American Express credit card, you can order accessories directly from Brother. -
Page 5: Compilation And Publication Notice
The contents of this manual and the specifications of this product are subject to change without notice. Brother reserves the right to make changes without notice in the specifications and materials contained herein and shall not be responsible for any damages (including consequential) caused by reliance on the materials presented, including but not limited to typographical and other errors relating to the publication. - Page 6 What Brother will do: Brother (or its Authorized evaluate your report of a possible defect to determine whether a defect exists, and if it does exist, Brother (or its Authorized Service Center) will repair or Brother’s Product with a product that performs the same functions and performs as well as the original Product.
- Page 7 BROTHER 90 DAY LIMITED WARRANTY and EXCHANGE SERVICE packaging instructions are not followed and has caused damage to the product; or (iv) the warranty period on your original Product has expired or has not been sufficiently validated with a copy of the proof of purchase (bill of sale).
- Page 8 What Brother will do: Brother (or its Authorized evaluate your report of a possible defect to determine whether a defect exists, and if it does exist, Brother (or its Authorized Service Center) will repair or Brother’s Product with a product that performs the same functions and performs as well as the original Product.
- Page 9 BROTHER ONE YEAR LIMITED WARRANTY and EXCHANGE SERVICE packaging instructions are not followed and has caused damage to the product; or (iv) the warranty period on your original Product has expired or has not been sufficiently validated with a copy of the proof of purchase (bill of sale).
- Page 10 Authorized Service Centers, Distributors, Dealers, Agents or employees, shall create another warranty or modify this warranty. This warranty states Brother’s entire liability and your exclusive remedy against Brother for any failure of the MFC/Facsimile machine to operate properly. Neither Brother nor anyone else involved in the development, production, or delivery of...
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Page 11: Table Of Contents
Finding Information... 1-1 About FAX/MFC ... 1-1 Fax Tones and Handshake... 1-2 ECM (Error Correction Mode)... 1-2 FAX 580MC and MFC 660MC Control Panel Overview ... 1-3 Location and Connections ... 2-1 Caution ... 2-1 Choosing a Location... 2-1 Packing List... 2-2 Assembly... - Page 12 On-Screen Programming... 3-1 User-Friendly Programming... 3-1 Function Mode... 3-1 Alternating Displays ... 3-1 Function Selection Table ... 3-2 Initial Setup... 4-1 Getting Started... 4-1 Setting Date and Time ... 4-1 Setting Station ID ... 4-1 Setting Tone/Pulse Dialing Mode (For Canada Only)... 4-2 Details for Entering Text...
- Page 13 Setting Up for Polled Transmit... 6-4 Canceling a Scheduled Job... 6-5 Interrupting Delayed Fax and Polled Transmit Jobs ... 6-5 More Advanced Features (Call Brother fax-back system) .. 6-6 Auto Dial Numbers and Dialing Options ... 7-1 Storing Numbers for Easy Dialing ... 7-1 Storing One Touch Dial Numbers...
- Page 14 Telephone Services ... 8-1 Custom Features ... 8-1 Distinctive Ring... 8-1 Registering the Distinctive Ring Pattern... 8-1 Caller ID ... 8-2 Caller ID Log ... 8-2 Printing the Caller ID Log ... 8-3 Viewing the Caller ID Log... 8-3 Returning a Call from the Log ... 8-3 Registering a Caller ID Number ...
- Page 15 Programming Paging Number ... 9-7 Remote Retrieval... 9-8 Using Remote Access Code ... 9-8 Changing Remote Retrieval Access Code... 9-8 Remote Commands ... 9-9 Retrieving Memory Status List ... 9-10 Retrieving Fax Messages... 9-11 Changing Fax Forwarding Number... 9-11 Making Copies... 10-1 Copy Functions ...
- Page 16 Product Support... 14-3 Brother Web Link ... 14-3 Installing the Multi-Function Link Overview of Basic Steps ... 14-4 Installing the Brother Software ... 14-4 Viewing On-Line Documentation ... 14-6 Using the Multi-Function Link (For MFC 660MC Only) ... 15-1 Introduction ... 15-1 Running the Brother Software...
- Page 17 Image Type ... 15-8 Scanning into the PaperPort Multi-Function Link (For FAX 580MC Only) ... 16-1 Specifications ... S-1 Index ...I-1 Remote Retrieval Access Card... R-1 ® Viewer ... 15-8 ® (option)
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Page 18: Introduction
Introduction Using This Manual Thank you for purchasing a Brother FAX/MFC. This FAX/MFC has been designed to be simple to use, with LCD screen prompts to guide you through functions. However, you can use your FAX/MFC to its fullest potential by taking a few minutes to read this manual. -
Page 19: Fax Tones And Handshake
Fax Tones and Handshake When someone is sending a fax, the FAX/MFC sends fax calling tones (CNG tones)— soft, intermittent beeps at 4-second intervals. You’ll hear them when you dial and press Start, and they continue for about 40 seconds after dialing. During that time, the sending machine must begin the “handshake”... -
Page 20: Fax 580Mc And Mfc 660Mc Control Panel Overview
FAX 580MC and MFC 660MC Control Panel Overview LCD (Liquid Crystal Display) Displays messages to help you set up and operate your fax machine. Hold/Caller ID Lets you put calls on hold. Also, lets you view or print the Caller ID list. -
Page 21: Location And Connections
Location and Connections Caution Never install telephone wiring during a lightning storm. We recommend that this product be used with a surge protection device to protect the product against lightning storms. Never install a telephone jack in a wet location unless the jack is specifically designed for a wet location. -
Page 22: Packing List
Cable and PC/IF Box (For MFC 660MC Only) If an item is missing, call Brother Customer Service at Note 1-800-284-4329 (USA), 1-800-853-6660 (from within Canada) or 1-514-685-6464 (from within Montreal). See Ordering Accessories and Supplies on page ii for the correct item numbers. -
Page 23: Attach The Paper Tray
Attach the paper tray Attach the paper tray. Make sure the wide pins on the paper tray are inserted firmly into the pockets on the top edge of the machine. Attach the output paper support Attach the output paper support. Loading the Paper The maximum number of 20 lb. -
Page 24: Acceptable Paper
Acceptable Paper Size: Letter and Legal Weight: 17 lb. – 24 lb. Thickness: .0031 inches – .0039 inches DO NOT use curled, wrinkled, folded or ripped paper, or paper with staples, paper clips, paste or tape attached. DO NOT use cardboard, newspaper or fabric. Connections Connecting the Machine Connect the handset, power cord, and telephone line. -
Page 25: Special Line Considerations
Do not put the FAX/MFC on any of the other numbers; when the other lines are busy and a second fax call is received, the fax call is transferred to a line that does not have a fax machine. Your FAX/MFC will work best on a dedicated line. -
Page 26: Converting Telephone Wall Outlets
RJ14 outlet. It separates the wires into two separate RJ11 jacks (Line 1, Line 2) and a third RJ14 jack (Lines 1 and 2). If your Brother machine is on Line 1, plug the machine into L1 of the triplex adapter. If your machine is on Line 2, plug it into L2 of the triplex adapter. -
Page 27: Multi-Line Connections (Pbx)
To learn how custom features may affect your faxing operations, please see Troubleshooting and Routine Maintenance, Chapter 13. Brother Machine L O C A T I O N A N D C O N N E C T I O N S... -
Page 28: Connecting An External Telephone Answering Device (Tad)
Connecting an External Telephone Answering Device (TAD) Sequence You might choose to connect an additional answering system. When you have an external TAD on the same telephone line as the FAX/MFC, the TAD answers all calls. The FAX/MFC “listens” for fax calling (CNG) tones. If it hears them, the FAX/MFC takes over the call and receives the fax. -
Page 29: Connections
Connections The external TAD must be plugged into the back of the FAX/MFC, into the jack labeled EXT. Your FAX/MFC cannot work properly if you plug the TAD into a wall jack. Plug the telephone line cord from the wall jack into the back of the FAX/MFC, in the jack labeled LINE. -
Page 30: On-Screen Programming
On-Screen Programming User-Friendly Programming We have designed your FAX/MFC with on-screen programming and a Help key. User-friendly programming helps you take full advantage of all the functions your FAX/MFC has to offer. (See Using This Manual, page 1-1.) Since your fax programming is done on the LCD, we created step-by-step on-screen prompts to help you program your FAX/MFC. -
Page 31: Function Selection Table
Function Selection Table If you have a basic understanding of how to program your FAX/MFC, you can perform most of the programming settings without the Owner’s Manual. To help you understand the function selections, options, and settings that are found in your fax programs, use the Function Selection Table below. - Page 32 Reduces size of image. 6. PAPER Selects size of paper for fax receiving. 7. POLLING RX Sets up your FAX/MFC to poll another fax machine. 8. MF LINK (For MFC Fax Receive Only/PC Primary/ 660MC Only) PC Receive Only. 3. SETUP SEND...
- Page 33 4. CANCEL JOB Function Description Cancel a delayed fax or polling job. 5. INTERRUPT Function Description Send a fax now, even if you have the machine set to send a fax later, or if you have it set for Polling. 6.
- Page 34 8. SETUP MSG CTR Function Description 1. MSG STORAGE Select if memory will store fax,voice or both. 2. BACKUP PRINT Prints copy of faxes received into memory. 3. OGM Select/Record outgoing message. 4. ICM MAX. TIME Select maximum length of incoming messages.
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Page 35: Initial Setup
Initial Setup Getting Started After you have assembled your machine using the Brother StartCard, continue the initial setup by programming the rest of the initial settings. Setting Date and Time Your FAX/MFC displays the date and time, and prints it on every fax you send. -
Page 36: Setting Tone/Pulse Dialing Mode (For Canada Only)
Setting Tone/Pulse Dialing Mode (For Canada Only) Your FAX/MFC comes set to accommodate tone (multi-frequency) dialing service. If you have pulse (rotary) dialing service, you need to change the dialing mode. Press Function/Set, 1, 5. Press to select TONE or PULSE and press Function/Set. -
Page 37: Repeating Letters
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Page 38: Setting Beeper Volume
Setting Beeper Volume You can set the beeper to LOW, HIGH or OFF. The default setting is LOW. When the beeper is set to LOW or HIGH, the FAX/MFC beeps every time you press a key or make an error, and at the end of fax sending or receiving. Press Function/Set, 1, 3. -
Page 39: Setting Volume Amplify
Setting Volume Amplify Please carefully read “Setting the Handset Volume” before you do the following steps: Press Function/Set, 1, 4. Press to select VOL AMPLIFY:OFF? if none of the users are hearing-impaired and go to Step 4—OR—If some or all of the users are hearing-impaired, select VOL AMPLIFY:ON? Press to select PERMANENT? if... -
Page 40: Setup Receive
Setup Receive Basic Receiving Operations Select Answer Mode MANUAL—You must answer all calls yourself. If you hear fax tones, press Start to begin receiving the fax, then hang up. You can use this mode with Distinctive Ringing. (See Distinctive Ring, page 8-1.) FAX ONLY—The FAX/MFC automatically answers every call as a fax call. -
Page 41: To Select Or Change Your Answer Mode
To select or change your Answer Mode Press Mode. The screen displays your current selection. Or, if Message Center Mode is ON, it overrides your Answer Mode Setting, so the display shows: Continue to press Mode until your new selection appears. After 2 seconds, the screen returns to the date and time display, along with your new Answer Mode setting. -
Page 42: Setting F/T Ring Time
Setting F/T Ring Time You need to determine how long the FAX/MFC will notify you with its special double ring when you have a voice call. It will ring happens after the initial ringing from the phone company. Only the FAX/MFC rings for 20, 30, 40 or 70 seconds; no other phones on the same line ring the special double ring. -
Page 43: Easy Receive
Easy Receive When you use this feature, you don’t have to press Start when you answer a fax call and hear calling beeps. Just hold the handset and wait a few seconds. When you see RECEIVE on the fax screen or when you hear “chirps” through the handset of an extension phone connected to another wall jack, just replace the handset, and your machine does the rest. -
Page 44: Printing A Reduced Incoming Original
Printing a Reduced Incoming original You can always reduce the size of an incoming fax to a fixed percentage, regardless of the size of the paper (up to legal) in your FAX/MFC. If you choose AUTO, your machine chooses the level of reduction for you. Press Function/Set, 2, 5. -
Page 45: Advanced Receiving Operations
Advanced Receiving Operations Operation from External or Extension Telephone If you answer a fax call on an extension phone or on an external phone in the EXT. jack, you can make your FAX/MFC take over by using the Fax Receive Code. When you press the Fax Receive Code Easy Receive, page 5-4.) If the FAX/MFC answers a voice call and double-rings for you to take over, use the... -
Page 46: Polling
If you connect your FAX/MFC to your PC, you can receive faxes into your PC. (See ® Multi-Function Link option for FAX 580MC, page 16-1.) See Chapter 14 to set up for ® Multi-function Link (for MFC 660MC only). After completing all setup for Multi- ®... -
Page 47: Setup Send
Setup Send Automatic Document Feeder (ADF) Originals must be between 5.8 and 8.5 inches wide, and 5.9 and 23.7 inches long. Your FAX/MFC can only scan an image 8.2 inches wide, regardless the paper width. Make sure you place the original face down, top edge first. Adjust the paper guides to fit the width of your original. -
Page 48: Manual Transmission
Manual Transmission Manual transmission lets you hear the dial tone, ringing and fax receiving tones before sending the fax. Place the original face down in the ADF. Pick up the handset and listen for a dial tone —OR—press Speaker Phone and listen for a dial tone. Enter the fax number you want to call. -
Page 49: Basic Sending Operations
Press 1 to select additional settings. The display returns to the SETUP SEND menu—OR—Press 2 if you are finished choosing settings and go to Step 6. Enter fax number and press Start. If you get a MEMORY FULL message while scanning the first page of a fax, press Stop to cancel the scan. -
Page 50: Advanced Sending Operations
Setting Up for Polled Transmit Polled Transmit is when you set up your FAX/MFC to wait with an original so another fax machine can retrieve it. For more information call our fax-back system at 1-800-521-2846 (USA), 1-800-681-9838 (from within Canada) and request Document #: 21707. -
Page 51: Canceling A Scheduled Job
Canceling a Scheduled Job You can cancel tasks you’ve scheduled, such as Delayed Fax or Polling Transmit. Press Function/Set, 4. Any waiting jobs appear on the display. If there are no jobs waiting, the screen displays NO JOB WAITING. If you have more than two jobs waiting, press cancel and press Function/Set. -
Page 52: More Advanced Features (Call Brother Fax-Back System)
(Call Brother fax-back system) Your machine has additional advanced features and functions that are not included in this manual. To receive faxed instructions, please call our automated Brother fax-back system at 1-800-521-2846 and enter the Document Numbers for the following scripts: •... -
Page 53: Auto Dial Numbers And Dialing Options
Press Function/Set, 6, 1. Press the One Touch key where you want to store a number. (One Touch key 1 is pre-programmed for Brother fax-back system, USA only. You can override it if you wish.) The screen displays the location you selected. -
Page 54: Storing Speed Dial Numbers
When you dial an AUTO DIAL number, the screen displays the name you’ve stored, or, if you haven’t stored a name, the number you’ve stored. If you must wait for another dial tone at any point in the dialing sequence, store a pause at that place in the number by pressing Redial/Pause. -
Page 55: Changing One Touch And Speed Dial Numbers
Changing One Touch and Speed Dial Numbers If you try to store a One Touch or Speed Dial number in a location where a number is already stored, the screen displays the current name stored there, then prompts you to either 1. -
Page 56: Dialing Options
2 seconds. If you are sending a fax, press Start after pressing the One Touch key. If you picked up the handset, press Start when the receiving fax machine answers with fax tones. 7 - 4 A U T O D I A L N U M B E R S A N D D I A L I N G O P T I O N S... -
Page 57: Speed Dialing
To hang up a voice call, replace the handset—OR—Press Speaker Phone. If you are sending a fax, press Start after entering the Speed Dial number. If you picked up the handset, press Start when the receiving fax machine answers with fax tones. -
Page 58: Search
Search You can search for names you have stored in One Touch and Speed Dial memories. Names are shown alphabetically. (See Storing One Touch Dial Numbers, page 7-1 and Storing Speed Dial Numbers, page 7-2.) Press Search/Speed Dial, then enter the first letter of the name you’re looking for. Press to search the memory. -
Page 59: Pause
Pause Press Redial/Pause to insert a pause between numbers. Each key press adds a 3.5 second delay. Hold Press Hold/Caller ID to put a call on Hold. You can put down the handset without disconnecting the call. Pick up the FAX/MFC handset—OR—Press Speaker Phone to release the call from Hold. -
Page 60: Telephone Services
Telephone Services Custom Features Your FAX/MFC supports the Distinctive Ring and Caller ID telephone services offered by some telephone companies. If you have Call Waiting, Ring Master, Voice Mail, an answering service or an alarm system or other custom feature on your telephone line, it may create a problem in the operation of your FAX/MFC. -
Page 61: Caller Id
Press to select the prestored ring pattern you want to assign and press Function/Set. (You will hear each pattern as you scroll through the four patterns.) Be sure to choose the pattern assigned by the Telephone Company. Ring Pattern long - long short - long - short short - short - long very long (normal pattern) -
Page 62: Printing The Caller Id Log
Printing the Caller ID Log Press Hold/Caller ID. To print the Caller ID Log, press Start. Viewing the Caller ID Log Press Hold/Caller ID. After 2 seconds, press through the Caller ID Log. When you want to see more detailed information for a displayed ID (phone number and date and time call was received) press Function/Set. -
Page 63: Registering A Caller Id Number
Registering a Caller ID Number You can set up a caller in the Caller ID Log as a One Touch or Speed Dial number. Press Hold/Caller ID. After 2 seconds, press through the Log and when you see a caller you want to register, press Function/Set. -
Page 64: Call Waiting Caller Id
CallManage (For USA Only) This Brother fax machine provides convenient, “One-Touch” access to a long distance plan that provides best average long distance rates*. Once registered, fax or phone calls made using the CallManage feature will access a long distance carrier selected by CallManage, Inc., that offers a plan with best average domestic rates based on... -
Page 65: Sending A Fax Using Callmanage
The One Touch 4 button should not be used if the customer wishes to use his or her existing primary or dial around carrier for long distance service. Brother International, Corp. is not responsible for long distance service or customer billing. Subject to service availability. All applications are subject to credit approvals. -
Page 66: Message Center
Message Center Message Center Mode Message Center Mode allows you to store incoming fax and voice messages in a flexible memory. The memory stores 15 minutes of voice messages, or up to 20 pages of fax memory. Any voice or fax message can be retrieved remotely. Memory is shared between fax and voice messages, which are stored on a “first-come, first- served”... -
Page 67: Setting Up The Message Center
Setting Up the Message Center You must set up the Message Center in the following order: Setting Message Storage. (See Setting Message Storage, page 9-2.) Record Message Center Outgoing Message (MSG CTR OGM). (See Recording Message Center Outgoing Message, page 9-2.) Activate Message Center Mode. -
Page 68: Listening To Outgoing Message (Ogm)
Listening to Outgoing Message (OGM) Press Function/Set, 8, 3. to select MSG CTR OGM? (or F/T OGM) and press Function/Set. Press to select PLAY OGM? and press Function/Set. Adjust the volume Press by pressing Volume Press Stop to exit. Erasing Outgoing Message (OGM) Press Function/Set, 8, 3. -
Page 69: Playing Voice Messages
Playing Voice Messages Follow the steps below to listen to voice messages. Press Play/Record. Adjust the Volume by pressing All messages are played in the order they were recorded. The display shows the number of the current message, and the total number of messages. If Caller ID information was received, the FAX/MFC beeps during the message and displays the Caller ID information for one second. -
Page 70: Erasing Messages
Erasing Messages If you choose to erase all fax messages, the FAX/MFC will print any previously unprinted faxes before erasing them from memory. Fax messages cannot be erased individually. You can erase voice messages individually, or all at once. To erase voice messages individually Press Play/Record. -
Page 71: Setting Toll Saver
Message Center memory. When Fax Forwarding is set to ON, your FAX/MFC dials the fax machine phone number you’ve programmed, and forwards any faxes you’ve received. -
Page 72: Programming A Fax Forwarding Number
Press Function/Set, 8, 6. Press until the LCD displays FAX FORWARD? and press Function/Set. Enter the number of the fax machine where faxes will be forwarded (up to 20 digits) and press Function/Set. Press Stop to exit. You can change a Fax Forwarding number remotely. (See page 9-11.) You can not use Paging and Fax Forwarding at the same time. -
Page 73: Remote Retrieval
Remote Retrieval Using Remote Access Code Dial your fax number from a touch tone phone. When your FAX/MFC answers, immediately enter your Remote Retrieval Access Code. The FAX/MFC signals the kinds of messages received: 1 long beep—Fax message(s) 2 long beeps—Voice message(s) 3 long beeps—Fax and Voice message(s) No beeps—No messages The FAX/MFC then prompts you with two short beeps to enter a command. -
Page 74: Remote Commands
Remote Commands Follow the commands below to access features remotely. When you call the FAX/MFC and enter your Remote Retrieval Access Code (159 ), the system will signal you with two short beeps to enter a remote command. Remote Commands Playing voice messages (Skip back) (Skip next) -
Page 75: Retrieving Memory Status List
3 FAX Exit Retrieving Memory Status List You can retrieve the Memory Status List from a remote fax machine to see if you have any fax messages. Dial your fax number. When you hear the beep, immediately enter your Remote Retrieval Access Code (1 5 9 When you hear two short beeps, use the dial pad to press 9 6 1. -
Page 76: Retrieving Fax Messages
To retrieve the Memory Status List, when you hear two short beeps, use the dial pad to press 9 6 1. Use the dial pad to enter the number of the remote fax machine (up to 20 digits), then press # #. -
Page 77: Making Copies
Making Copies Copy Functions To make a single copy that is not reduced, enlarged or sorted, you only have to press one key. The default resolution for a single copy is Super Fine. Set the resolution to PHOTO for photographs. Remember, your machine cannot scan anything closer than one-eighth inch from the edge of the paper. - Page 78 Press to select SORT. For example, select SORT. To start copying now without enlarging or reducing, press Copy/Help. To reduce or enlarge the image, press Function/Set. Press to select an enlargement or reduction ratio. For example, 75 %. Press Copy/Help. If you are making multiple copies and get a MEMORY FULL message while you are scanning the first page, press Stop to cancel the job.
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Page 79: Printing Reports
Printing Reports FAX/MFC Settings and Activity You can print the following lists and reports: 1.XMIT REPORT 2.ACT.REPORT 3.AUTO DIAL 4.TEL.INDEX 5.USER SETTINGS 6.MEMORY STATUS To Print a Report Press Function/Set, 7. Enter the number of the report you want to print. For example, press 4 to print the TEL-INDEX. -
Page 80: Transmission Verification (Xmit) Report
Transmission Verification (Xmit) Report You can use the Xmit Report as proof that you sent a fax. This report lists the name or fax number of the receiving party, the time and date of transmission, and whether the transmission was successful. When the feature is OFF, the report is printed automatically only if there’s an error during transmission. -
Page 81: Important Information
If you are not able to solve a problem with your machine, contact Brother Customer Service. (See Brother Numbers, page i.) -
Page 82: International Energy Star Compliance Statement
As an International Energy Star partner, Brother Industries, Ltd. has decided that this product meets the guideline of the program. Industry Canada Compliance Statement (For Canada Only) This Class B digital apparatus meets all requirements of the Canadian Interference- Causing Equipment Regulations. -
Page 83: Important Safety Instructions
This equipment may not be used on coin service lines provided by the telephone company or connected to party lines. Brother cannot accept any financial or other responsibilities that may be the result of your use of this information, including direct, special or consequential damages. - Page 84 Do not attempt to service this product yourself, as opening or removing covers may expose you to dangerous voltage points and/or other risks, and may void your warranty. Refer all servicing to a Brother Authorized Service Center. A list of Brother Authorized Service Centers has been included for your convenience, or you may contact the Brother Customer Service for your nearest Brother Authorized Service Center.
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Page 85: Troubleshooting And Routine Maintenance
If this happens, your FAX/MFC often identifies the problem and displays an error message. The list below explains the most common error messages. If you need additional help, call the Brother fax-back system. (See Brother Numbers, page i.) CHANGE CARTRIDGE... - Page 86 Open the top cover by lifting the gray lever on the right side of the top cover. Top Cover Pull the jammed printout gently from the paper tray toward the front of the machine. If the printout is jammed, then pull it toward the back of the machine. Printout is jammed 13 - 2 T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E...
- Page 87 A poor quality phone line resulted in a communications error. Try the call again. You have requested a polling call from another party, but the other fax machine is not in Poll Waiting mode. The other party has disconnected during a fax. Try calling the other party.
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Page 88: If You Are Having Difficulty With Your Fax/Mfc
Top and Bottom of Sentences Cut Off If your copy looks good, you probably had a bad connection, with static or interference on the phone line. If the copy looks bad, call Brother Customer Service at 1-800-284-4329 (USA), 1-800-853-6660 (from within Canada) or 1-514-685-6464 (from within Montreal). -
Page 89: Sending Faxes
Telephone Answering Device (TAD) Does Not Answer When Called Connect the telephone line cord from your TAD to the back of the FAX/MFC, in the jack labeled EXT. Make sure the TAD is set to answer calls. (See Connecting an External Telephone Answering Device (TAD), page 2-8.) No Dial Tone on the Handset Press Speaker Phone—OR—Lift the handset. -
Page 90: Handling Incoming Calls
If you are sending or receiving a fax message while a Call Waiting Caller ID (or other custom feature) signal comes through on the line, the signal can temporarily interrupt or disrupt the fax data. Brother’s ECM feature should help overcome this problem. This condition is related to the telephone system industry, and is common to all devices that send and receive information on a single, shared line with custom features. -
Page 91: Routine Maintenance
Routine Maintenance Cleaning the Scanner Before cleaning, unplug the power cord for safety. Clean the white bar and the glass strip under the bar with isopropyl alcohol on a lint-free cloth. Be careful not to bend the spring plate or drop anything into the FAX/MFC. Glass Strip Cleaning the Print Head Before cleaning, unplug the power cord for safety. -
Page 92: Replacing The Print Cartridge
WARNING Just after you have used the machine, the print head is extremely HOT! Replacing the Print Cartridge Open the top cover by lifting the gray lever on the right side of the top cover. (See page 13-2.) Remove the print cartridge containing the used ribbon and set it down. -
Page 93: Setting Up The Mfc 660Mc And Computer To Work Together
This chapter takes you through each step of the installation process. Read it carefully to ensure a problem-free installation. Package Contents Before you begin the Multi-Function Link your package: • Brother CD-ROM ® • Multi-Function Link • Warranty, Upgrade and Licensing Materials PC Configuration Requirements... -
Page 94: Connecting The Mfc 660Mc To Your Pc
Connecting the MFC 660MC to Your PC Follow the instructions below to hook up the Multi-Function Link Position your Brother MFC near your personal computer CPU (maximum distance of approximately 5–6 feet). Make sure to unplug the machine’s power cord from the electrical outlet before... -
Page 95: Choosing The Software To Install
This is a page of all Brother support numbers. Brother Web Link Brother WEB Link connects you to the Internet Brother Home Page on the World Wide Web. You can find more information about Brother products, from product specifications sheets to Frequently Asked Questions (FAQ’s). You must have service with an Internet service provider. -
Page 96: Installing The Multi-Function Link ® Software
Follow the installation instructions. Installing the Brother Software Insert the Brother CD-ROM into your CD-ROM drive. After you insert the Brother CD-ROM, you must type the appropriate command for your version of Windows • If you are using Windows then type x:SETUP.EXE. (“x” is the drive letter for your CD-ROM drive.) This will start the Software Installation program. - Page 97 S E T T I N G U P T H E M F C 6 6 0 M C A N D C O M P U T E R T O W O R K T O G E T H E R ® 3.51 or earlier, the following error message will ® 3.51 or earlier. Brother Multi-Function Link ® ® Workstation 4.0 and you are not logged-in as the ®...
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Page 98: Viewing On-Line Documentation
Viewing On-Line Documentation Make sure you have installed the Acrobat Reader software. (Click on the Install Acrobat Reader button and follow the instructions on the screen.) After the Acrobat Reader is installed, click on the View Multi-Function Link Documentation button. When the Table of Contents appears, select a chapter by clicking on it. -
Page 99: Using The Multi-Function Link ® Software (For Mfc 660Mc Only)
Using the Multi-Function Link (For MFC 660MC Only) Introduction This chapter outlines the basics of the Brother software, so you can get started using the Multi-function Link the On-Line Documentation section of the Brother CD-ROM that is included with your MFC. Be sure to check the online ReadMe file for last-minute, important information that was not included in the On-Line Documentation. -
Page 100: Multi-Function Link
Main Menu is the application used for all fax sending and ® program group. ® for Brother is a document management application. You will ® can be accessed through the PaperPort ® S O F T W A R E ( F O R M F C 6 6 0 M C O N L Y ) ®... -
Page 101: Sending A Fax From The Main Menu
From the Main Menu, select the QuickFax button Start pull-down menu. The QuickFax screen will appear: Enter the Fax number, Name, and Company information in these fields on the screen—OR—Select the Open Phone Book... button to choose someone from your phone book. -
Page 102: Sending A Fax From A Windows ® Application
You can send a fax directly from any Windows Create the document in a Windows Select Brother MFL Fax as your printer. 15 - 4 U S I N G T H E M U L T I - F U N C T I O N L I N K —OR—Select Send Fax... -
Page 103: Receiving Faxes Into The Pc
Select the Print command to begin the fax transmission. The Fax Sending dialog box will appear: Enter the name and fax number of the recipient or select the Open Phone Book... button and choose a name. Select Close to return to the Send Fax dialog box. Select the Send cover page check box to include a cover page. -
Page 104: On Your Pc
To make sure the MF Link mode is set to PC PRIMARY, press Function/Set, 2, 8. to select PC PRIMARY (or PC RECEIVE ONLY or FAX RECEIVE ONLY). Press Function/Set. Press Stop to exit. On your PC: In the Main Menu, select the Setup pull-down menu. Select Preferences... -
Page 105: Scanning A Document
TWAIN drivers meet the standard universal protocol for communicating between scanners and software applications. This means that not only can you scan images directly into the PaperPort viewer that Brother included with your MFC, but you can also scan images directly into hundreds of other software applications that support TWAIN scanning. -
Page 106: Contrast
Contrast To have the scanner adjust the contrast automatically, choose Auto. If your original is too light, set the contrast to Light. If the original is too dark, set the contrast to Dark. Image Type If you are scanning text or black and white line art, choose Text as the image type. If you’re scanning a photo or detailed picture with many different colors, choose Photo as the image type. -
Page 107: Multi-Function Link (Option)
(option) (For FAX 580MC Only) If you have a FAX 580MC, you can purchase the optional Multi-function Link package (also called “Missing Link”). Multi-Function Link turns your fax machine into a multifunction center, by enabling you to use your fax machine as a printer and a scanner and to use it to fax messages from Windows applications in your computer. -
Page 108: Specifications
Specifications Type Compatibility Coding System Modem Speed Original Input Width Scanning/Printing Width Paper Tray Printer Type Gray Scale Display Polling Types Contrast Control Resolution Memory Capacity One Touch Dial Speed Dial Automatic Redial Speaker Type Auto Answer Communication Source Operating Environment Power Source Power Consumption Dimensions... -
Page 109: Index
AUTO DIAL LIST ...11-1 Automatic Transmission ...6-2 Beeper Volume ...4-4 Broadcasting ...7-6 Broadcasting (Set Up Groups) ...7-3 Brother Numbers ... i CALL PICKUP ...8-2 Call Waiting Caller ID ...8-5 Caller ID ...8-2 Caller ID (Printing Log) ...8-3 Caller ID (Viewing Log) ...8-3 CallManage ...8-5... - Page 110 Gray Scale ...S-1 Handset Volume ...4-4 Help ...1-1 Hold ... 1-3, 7-7 Inserting Spaces ...4-2 International Calls ...6-4 Interrupting ...6-5 Maintenance ...13-7 Manual Dialing ...7-4 MANUAL Mode ...5-1 Manual Transmission ...6-2 MEMORY STATUS LIST ...11-1 Memory Storage ...4-5 Memory Transmission ...6-2 Multi-Line Connections ...2-7 One Touch Dial (Changing) ...7-3 One Touch Dial (Storing) ...7-1...
- Page 111 Tone ...4-2 Tone (Send Signals) ...7-7 TOP COVER OPEN ...13-4 Transmission Verification (Xmit) Report ...11-2 Troubleshooting ...13-1 Two-Line Phone System ...2-5 USER SETTINGS REPORT ...11-1 Verification (Xmit) Report ...11-1 Volume Amplify ...4-5 I - 3 I N D E X...
- Page 112 I - 4 I N D E X...
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Page 113: Remote Retrieval Access Card
Remote Retrieval Access Card If you plan to retrieve voice or fax messages while away from your FAX/MFC, carrying the Remote Retrieval Access Card printed below will serve as a convenient reminder of the retrieval procedures. Simply cut out the card and fold it to fit in your wallet or organizer. - Page 114 R - 2 R E M O T E R E T R I E V A L A C C E S S C A R D...
- Page 115 Telecommunications Regulations of that country and the power requirements of your fax machine may not be compatible with the power available in foreign countries. Using USA or CANADA models overseas is at your own risk and will void your warranty.