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Dell Precision 5560 External Display Connection Manual
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Dell Precision 5560 External Display Connection Manual

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Dell Precision 5560
External Display Connection Guide
Regulatory Model: P91F
Regulatory Type: P91F001
May 2021
Rev. A00

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Summary of Contents for Dell Precision 5560

  • Page 1 Dell Precision 5560 External Display Connection Guide Regulatory Model: P91F Regulatory Type: P91F001 May 2021 Rev. A00...
  • Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2021 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

  • Page 3: Table Of Contents

    Contents Chapter 1: Before you begin......................4 Modes of connection................................4 Turn off the computer display............................5 Chapter 2: Connect external displays.................... 6 Integrated graphics................................6 Chapter 3: Troubleshooting......................10 Chapter 4: Getting help....................... 12 Contacting Dell................................... 12 Contents...

  • Page 4: Chapter 1: Before You Begin

    USB-C adapters can also be used to connect external displays to the computer, though these do not allow power charging at the same time. For more information about the types of USB-C adapters available from Dell, see the knowledge base article 000125728 at www.dell.com/support.

  • Page 5: Turn Off The Computer Display

    Turn off the computer display There may be instances where you may want to turn off the computer's display to connect more external displays. You can turn off the display of your computer by using the Intel HD Graphics Command Center. NOTE: Connect and configure at least one external display before disabling the computer display.

  • Page 6: Chapter 2: Connect External Displays

    You can connect up to three external displays to the USB-C ports or up to four external displays using the a docking station on your computer. Integrated graphics Connecting external displays to Precision 5560 NOTE: When connecting a display using an adapter or docking station, it is recommended that you connect the display to the docking station first and then connect the docking station to the USB-C port on your computer.
  • Page 7 ● Connect an external display using a USB-C to Thunderbolt/HDMI/DisplayPort adapter: ● Connect up to three external displays using a USB-C docking station or USB-C to Thunderbolt/HDMI/DisplayPort adapter: With the computer display turned off NOTE: Ensure that you turn off your computer's display before connecting the external displays. For more information, see Turn off the computer display.
  • Page 8 You can connect up to three external displays directly to the Type-C ports on your computer or you can connect the displays to the computer using the docking station. ● Connect three external displays directly to the two Type-C ports and the docking station: ●...
  • Page 9 Connect external displays...

  • Page 10: Chapter 3: Troubleshooting

    Troubleshooting 8K displays flickering Question When I connect two 8K displays to both Thunderbolt ports on the left side or the right side of the computer, they flicker when they run at a display rate of 60 Hz. Cause This may be because of interlacing or switching as the Thunderbolt controller has send only part of the data, where the other one has to send the second part of the data synchronization may be a problem.
  • Page 11 No display or Blank screen after display Multi-Stream Transport (MST) option is turned off via WD19/WD19TB/ WD19DC series docking stations Question When the display Multi-Stream Transport (MST) is tuned OFF via WD19/WD19TB/WD19DC series docking stations, the display does not power on or has a blank screen. Cause Multi-Stream Transport (MST) hub do not have any specific definition for handling or deal with this kind of DisplayPort Configuration Data (DPCD) change (eg: MST/SST, DP1.4/1.2, HDR, FreeSync).

  • Page 12: Chapter 4: Getting Help

    About this task Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: Steps 1.