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Brother HL-2150N User Manual
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Brother HL-2150N User Manual

Laser printer
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See also: Service Manual
Brother Laser Printer
USER'S GUIDE
For visually-impaired users
You can read this manual with Screen
Reader 'text-to-speech' software.
You must set up the hardware and install the driver before you can use the printer.
Please use the Quick Setup Guide to set up the printer. You can find a printed copy in the box.
Please read this User's Guide thoroughly before you use the printer. Keep the CD-ROM in a convenient place so you
can use it quickly if you need to.
Please visit us at http://solutions.brother.com where you can get product support, the latest driver updates and
utilities, and answers to frequently asked questions (FAQs) and technical questions.
Note: Not all models are available in all countries.
HL-2140
HL-2150N
HL-2170W
Version A
ENG-US

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Summary of Contents for Brother HL-2150N

  • Page 1 Please read this User’s Guide thoroughly before you use the printer. Keep the CD-ROM in a convenient place so you can use it quickly if you need to. Please visit us at http://solutions.brother.com where you can get product support, the latest driver updates and utilities, and answers to frequently asked questions (FAQs) and technical questions.

  • Page 2: Using This Guide

    Using this guide Symbols used in this guide We use the following icons throughout this User’s Guide: Warnings tell you what to do to prevent possible personal injury. Electrical Hazard icons alert you to a possible electrical shock. Hot Surface icons warn you not to touch machine parts that are hot. Cautions specify procedures you must follow or avoid to prevent possible damage to the printer or other objects.

  • Page 3: Safety Precautions

    Safety precautions To use the printer safely Please keep these instructions for later reference and read them before attempting any maintenance. If you DO NOT follow these safety instructions, there is a possibility of a fire, electrical shock, burn or suffocation. WARNING There are high voltage electrodes inside the printer.
  • Page 4 After you have just used the printer, some internal parts of the printer will be extremely hot. When you open the front or back cover (back output tray) of the printer, DO NOT touch the shaded parts shown in the illustration.

  • Page 5: Compilation And Publication Notice

    The contents of this manual and the specifications of this product are subject to change without notice. Brother reserves the right to make changes without notice in the specifications and materials contained herein and shall not be responsible for any damages (including consequential) caused by reliance on the materials presented, including but not limited to typographical and other errors relating to the publication.

  • Page 6: Table Of Contents

    Uninstalling the printer driver ...45 Printer driver for Windows Printer driver for Macintosh Software ...46 Software for network models (HL-2150N / HL-2170W only) ...46 Automatic interface selection (HL-2150N / HL-2170W only) ...47 Remote Printer Console ...47 Control Panel LEDs (Light Emitting Diodes)...48 Service call indications ...53...
  • Page 7 Dimensions / weights...102 Other...103 Computer requirements...103 Important information for choosing your paper...104 Symbol and character sets (HL-2150N / HL-2170W only)...107 How to use Web Based Management (web browser) ...107 Symbol and character sets list...108 Quick reference for bar code control commands (HL-2150N / HL-2170W only) ...110...
  • Page 8 Appendix (for USA and Canada) Brother numbers ...122 Important information: regulations ...125 Federal Communications Commission (FCC) Declaration of Conformity (USA only) ...125 Industry Canada Compliance Statement (Canada only) ...125 International ENERGY STAR Laser notices ...127 Laser safety (110 to 120 volt model only)...127 FDA regulations (110 to 120 volt model only) ...127...

  • Page 9: About This Printer

    When you use a USB cable, make sure you connect it to the USB port of your computer and not to a USB port on a keyboard or non-powered USB hub. Third party USB ports are not supported for Macintosh Network cable (HL-2150N / HL-2170W only) Use a straight-through Category5 (or greater) twisted-pair cable for 10BASE-T or 100BASE-TX Fast Ethernet Network.

  • Page 10: Front View

    Front view 1 Face-down output tray support flap 2 (support flap 2) 2 Face-down output tray support flap 1 (support flap 1) 3 Control panel 4 Manual feed paper guide 5 Manual feed slot 6 Manual feed slot cover 7 Paper tray 8 Front cover 9 Power switch 10 Ventilation hole...

  • Page 11: Back View

    Back view 1 Back cover (back output tray) 2 AC power connector 3 HL-2150N / HL-2170W: Network status LEDs (Light Emitting Diodes) 4 HL-2150N / HL-2170W: 10/100BASE-TX port 5 HL-2170W: Wireless setup button 6 USB interface connector About this Printer...

  • Page 12: Positioning The Printer

    Positioning the printer Read the following before you use the printer. Power supply Use the printer within the recommended power range. Power source: USA and Canada: Europe and Australia: The power cord, including extensions, should be no longer than 5 meters (16.5 feet). Do not share the same power circuit with other high-powered appliances, such as an air conditioner, copier, shredder and so on.

  • Page 13: Printing Methods

    Printing Methods About paper Type and size of paper The printer loads paper from the installed paper tray or the manual feed slot. The names for the paper trays in the printer driver and this guide are as follows: Paper tray Manual feed slot When looking at this page in the electronic file, you can jump to the page for each printing method by clicking p in the table.

  • Page 14: Recommended Paper

    Tray 1 Paper size A4, Letter, Legal A5, A6, B6 (ISO), Folio, Post Card 250 sheets Number of sheets (80 g/m 20 lb) Envelope size Legal size paper is not available in some regions outside the USA and Canada. Recommended paper Europe Plain paper Xerox Premier TCF 80 g/m...
  • Page 15 Brother does not recommend a particular envelope because envelope manufacturers may change the envelope specifications. You are responsible for the quality and performance of the envelopes you use.

  • Page 16: Unprintable Area

    Unprintable area The area of the paper that cannot be printed on is shown in the table below: Portrait Letter Legal 4.23 mm 4.23 mm 4.23 mm (0.16 in.) (0.16 in.) (0.16 in.) 6.01 mm 6.35 mm 6.35 mm (0.24 in.) (0.25 in.) (0.25 in.) 4.23 mm...

  • Page 17: Printing Methods

    Printing methods Printing on plain paper and transparencies Printing on plain paper and transparencies from the paper tray (For the recommended paper to use, see About paper on page 5.) Pull the paper tray completely out of the printer. While pressing the green paper-guide release lever, slide the paper guides to fit the paper size. Make sure that the guides are firmly in the slots.
  • Page 18 Note For Legal size paper, press the release button in the bottom of the paper tray and then pull out the back of the paper tray. (Legal size paper is not available in some regions.) Put paper in the tray, and make sure that the paper is below the maximum paper mark (1). The side to be printed on must be face down.
  • Page 19 Lift up the support flap 1 (1) to prevent paper from sliding off the face-down output tray. Choose the following from the printer driver: Paper Size ... (1) Media Type ... (2) Paper Source ... (3) and any other settings. ®...
  • Page 20 ® Macintosh printer driver Send the print data to the printer. Note • The Error LED on the control panel will light up to indicate No paper if the power switch is turned on before you put paper or transparencies in the tray. You can clear this error indication by pressing Go. •...
  • Page 21 Printing on plain paper, bond paper or transparencies from the Manual feed slot (For the recommended paper to use, see About paper on page 5.) Note The printer automatically turns on the Manual Feed mode when you put paper in the manual feed slot. Lift up the support flap 1 (1) to prevent paper from sliding off the face-down output tray, or remove each page as soon as it comes out of the printer.
  • Page 22 Using both hands, put one piece of paper or one transparency in the manual feed slot until the front edge of the paper or transparency touches the paper feed roller. When you feel the machine pull in the paper, let go. Note •...
  • Page 23 Choose the following from the printer driver: Paper Size ... (1) Media Type ... (2) Paper Source ... (3) and any other settings. ® Windows printer driver ® Macintosh printer driver Printing Methods...
  • Page 24 Send the print data to the printer. After the printed page comes out of the printer, put in the next sheet of paper or transparency as in Step d above. Repeat for each page that you want to print. Note •...

  • Page 25: Printing On Thick Paper, Labels And Envelopes

    Printing on thick paper, labels and envelopes When the back output tray is pulled down, the printer has a straight paper path from the manual feed slot through to the back of the printer. Use this paper feed and output method when you want to print on thick paper, labels or envelopes.
  • Page 26 Using both hands, put one piece of paper or one envelope in the manual feed slot until the front edge of the paper or envelope touches the paper feed roller. When you feel the machine pull in the paper, let go. Note •...
  • Page 27 Note • When you use Envelope #10, choose Com-10 for the Paper Size. • For other envelopes which are not listed in the printer driver, such as Envelope #9 or Envelope C6, choose User Defined... (For more information on envelope sizes, see Paper size on page 106.) ®...
  • Page 28 Send the print data to the printer. After the printed page comes out of the printer, put in the next sheet of paper or envelope as shown in Step d. Repeat for each page that you want to print. Note •...
  • Page 29 Note • If an envelope is creased after it is printed, turn the next one around 180 feed slot, and then in the printer driver choose the Advanced tab, select Page Setting, and check the Reverse Print box. As an alternative you can change the printing direction in your software application. •...

  • Page 30: Duplex Printing

    Duplex printing The supplied printer drivers for Windows ® Windows Server 2003/Windows Server printing. For more information about how to choose the settings, see the Help text in the printer driver. Guidelines for printing on both sides of the paper If the paper is thin, it may wrinkle.
  • Page 31 Remove the printed even-numbered pages from the output tray and put them back in the paper tray with the side to be printed on (blank side) face down. Follow the instructions on the computer screen. The printer will now automatically print all the odd-numbered pages on the other side of the paper. Note When you put paper in the paper tray, first empty the tray.
  • Page 32 Using both hands, slide the manual feed slot paper guides to the width of the paper that you are going to use. Using both hands put the paper in the manual feed slot with the side that is going to be printed on first facing up.

  • Page 33: Paper Orientation For Manual Duplex Printing

    Paper orientation for manual duplex printing The printer prints the second page first. If you print 10 pages on 5 sheets of paper, it will print page 2 and then page 1 on the first sheet of paper. It will print page 4 and then page 3 on the second sheet of paper. It will print page 6 and then page 5 on the third sheet of paper, and so on.

  • Page 34: Driver And Software

    The printer drivers for the supported versions of Windows supplied or on the Brother Solutions Center at http://solutions.brother.com. Install the drivers by following the Quick Setup Guide. The latest printer driver can be downloaded from the Brother Solutions Center at http://solutions.brother.com.
  • Page 35 SuSE Linux, Debian) Download the printer driver from http://solutions.brother.com or a link on the supplied CD-ROM. If you download from a link on CD-ROM, click Install Other Drivers or Utilities, then click For Linux users on the screen menu. Access to internet is required.
  • Page 36 You can change the following printer settings when you print from your computer. Paper Size Multiple Page Orientation Copies Media Type Paper Source Resolution Toner Save Mode Print Setting Manual Duplex printing Watermark Scaling Job Spooling Quick Print Setup Sleep Time Macro Header-Footer Print Density adjustment...

  • Page 37: Features In The Printer Driver (For Windows ® )

    Features in the printer driver (for Windows (For more information, see the Help text in the printer driver.) Note • The screens in this section are from Windows your operating system. ® • If you are using Windows 2000, XP, Windows Vista Printing Preferences dialog box by clicking Printing Preferences...

  • Page 38: Border Line

    Paper Size From the drop-down box choose the Paper Size you are using. Multiple Page The Multiple Page selection can reduce the image size of a page allowing multiple pages to be printed on one sheet of paper or can enlarge the image size for printing one page on multiple sheets of paper. Page Order When N in 1 option is selected, the page order can be selected from the drop-down list.
  • Page 39 Media Type You can use the following types of media in your printer. For the best print quality, select the type of media that you wish to use. Plain Paper Thin Paper Envelopes Env. Thick Note • When using ordinary plain paper (72.5 g/m heavier weight paper or rough paper choose Thick Paper or Thicker Paper.

  • Page 40: Advanced Tab

    Advanced tab Change the tab settings by clicking one of the following icons: Print Quality (1) Duplex (2) Watermark (3) Page Setting (4) Device Options (5) Print Quality Resolution You can change the resolution as follows: • HQ 1200 • 600 dpi •...
  • Page 41 Print Setting You can manually change the print setting. • General This is a printing mode for general printing of documents. • Graphics This is the best mode for printing documents that contain graphics. • Office Document This is the best mode for printing office documents. •...
  • Page 42 Device Options You can set the following in Printer Function: Job Spooling Quick Print Setup Sleep Time Macro (HL-2150N / HL-2170W only) Header-Footer Print Density adjustment Error Message Printout Improve Print Output Driver and Software...
  • Page 43 The Sleep Time Off function can be hidden by double-clicking the word Sleep Time again. We recommend that you keep sleep mode on for power saving. Macro (HL-2150N / HL-2170W only) You can save a page of a document as a macro to the printer's memory. You can also execute the saved macro (you can use the saved macro as an overlay on any document).
  • Page 44 Header-Footer Print When this feature is enabled, it will print the date and time on your document from your computer’s system clock and the PC login user name or the text you entered. By clicking Setting, you can customize the information.
  • Page 45 Tray Settings tab You can define the paper size for each paper tray and auto detect the serial number in the Tray Settings tab as follows. Paper Source Setting (1) This feature identifies the paper size defined for each paper tray. •...

  • Page 46: Support Tab

    You can visit our website for original/genuine Brother supplies by clicking this button. Brother Solutions Center (2) The Brother Solutions Center (http://solutions.brother.com) is a website offering information about your Brother product including FAQs (Frequently Asked Questions), User’s Guides, driver updates and tips for using your printer. Print Settings (3) This will print the pages that show how the internal settings of the printer have been configured.

  • Page 47: Features In The Printer Driver (For Macintosh ® )

    Features in the printer driver (for Macintosh ® This printer supports Mac OS X 10.2.4 or greater. Note The screens in this section are from Mac OS on your operating system. Page Setup You can set the Paper Size, Orientation and Scale. Copies &...
  • Page 48 ® Cover Page (for Mac OS X 10.4) You can make the following cover page settings: Print Cover Page If you want to add a cover page to your document, use this function. Cover Page Type Choose a template for the cover page. Billing Info If you want to add the billing information to the cover page, enter text in the Billing Info box.
  • Page 49 Duplex Printing ® Manual duplex (for Mac OS Select Paper Handling. Choose Odd numbered pages and print, and then choose Even numbered pages and print. Print Settings You can change settings by choosing a setting in the Print Settings list: Basic tab Resolution You can change the resolution as follows:...
  • Page 50 You can visit the Brother Solutions Center (http://solutions.brother.com) and our website for original/genuine Brother supplies by clicking the Support button. The Brother Solutions Center is a website offering information about your Brother product including FAQs (Frequently Asked Questions), User’s Guides, driver updates and tips for using your printer.
  • Page 51 Advanced tab Print Quality You can change the print quality as follows: • Photo This is a photograph mode (gradation priority). Choose this setting for printing photographs that have continuous gradation. You can represent soft contrasts between various shades of gray. •...
  • Page 52 This reports the printer status (any errors that may happen with the printer) when printing. If you would like to turn the status monitor on, run the Status Monitor (from the Macintosh HD (Startup Disk), choose Library, Printers, Brother, Utilities). X 10.3 or greater users)

  • Page 53: Uninstalling The Printer Driver

    Run the Print Center (from the Go button menu, choose Applications, Utilities), then choose the printer you want to remove and remove it by clicking the Delete button. Drag the HL_MFLPro folder (from the Macintosh HD (Startup Disk), choose Library, Printers, Brother) into the Trash and then empty the Trash. ® Restart the Macintosh ®...

  • Page 54: Software

    Software for network models (HL-2150N / HL-2170W only) BRAdmin Light BRAdmin Light is a utility for initial setup of Brother network connected devices. This utility can search for Brother products on your network, view the status and configure basic network settings, such as IP address.

  • Page 55: Automatic Interface Selection (Hl-2150N / Hl-2170W Only)

    Automatic interface selection (HL-2150N / HL-2170W only) This printer has an automatic interface selection feature that is turned on by default. This lets it automatically change the interface to USB or Ethernet depending on which interface is receiving data. Since the default setting is on for the automatic interface selection mode, simply connect the interface cable to the printer.

  • Page 56: Control Panel

    Control Panel LEDs (Light Emitting Diodes) This section refers to three LEDs Toner, Drum and Error, and a dual function Ready LED & Go button on the control panel. The LED indications shown in the table below are used in the illustrations in this chapter. 1 Toner LED The Toner LED indicates when the Toner is low or at the end of its life.
  • Page 57 Control Panel Printer status The power switch is off. Sleep mode The printer is in sleep mode. Pressing the Go button wakes up the printer from sleep mode to ready mode. Ready to print The printer is ready to print.
  • Page 58 Control Panel Printer status Warming up The printer is warming up. Cooling down The printer is cooling down. Wait for a few seconds until the inside of the printer has cooled down. Receiving data The printer is either receiving data from the computer, processing data in memory or printing the data.
  • Page 59 Control Panel Printer status Drum life end soon The drum unit is near the end of its life. We recommend that you get a new drum unit to replace the current one. See Replacing the drum unit on page 69. The Drum LED will turn on for 2 seconds and off for 3 seconds.
  • Page 60 Control Panel Printer status Drum error The corona wire needs to be cleaned. See Cleaning the corona wire on page 77. If your LED's still shows the same error indication after you have cleaned the corona wire, replace the drum unit with a new one. See Replacing the drum unit on page 69.

  • Page 61: Service Call Indications

    If the error remains after switching the printer back on, press the Go button and make a note of the LED's that remain lit and report the error status (as shown in the table below) to your dealer or Brother Customer Service.
  • Page 62 For example, the LED indication below shows a fuser unit failure. Make a note of the indication, referring to the table on page 53, and report the error status to your dealer or Brother Customer Service. Note Make sure that the front cover is completely closed before you report a service call.

  • Page 63: Go Button

    Go button The Go button has the following functions: Cancel printing Cancel only the printing job: While printing press the Go button for about 4 seconds until all the LEDs light up. The Ready and Error LEDs will flash as the job is being canceled. Cancel all the received jobs: To delete all jobs, press the Go button for about 4 seconds until all the LEDs light up and then release it.

  • Page 64: Print A Test Page

    Print a test page You can use the Go button or the printer driver to print a test page. Using the Go button Turn off the printer. Make sure that the front cover is closed and the power cord is plugged in. Hold down the Go button as you turn on the power switch.

  • Page 65: Print A Printer Settings Page

    Print a Printer Settings page You can print the current settings using the control panel button or printer driver. Using the Go button Make sure that the front cover is closed and the power cord is plugged in. Turn on the printer and wait until the printer is in the Ready state. Press the Go button three times within 2 seconds.

  • Page 66: Print Fonts (Hl-2150N / Hl-2170W Only)

    Print Fonts (HL-2150N / HL-2170W only) You can print a list of the internal fonts using the control panel button or printer driver. Using the Go button Turn off the printer. Make sure that the front cover is closed and the power cord is plugged in.

  • Page 67: Network Default Settings (Hl-2150N / Hl-2170W Only)

    Network default settings (HL-2150N / HL-2170W only) If you want to reset the print server back to its default settings (resetting all information such as the password and IP address information), follow these steps: Using the Go button Turn off the printer.

  • Page 68: Routine Maintenance

    Routine Maintenance You will need to replace certain parts and clean the printer regularly. WARNING When you replace certain parts or clean the inside of the printer, remember the following: • If your clothes are smeared with toner, wipe off the toner with a dry cloth and immediately wash the clothes in cold water to avoid stains.

  • Page 69: Toner Cartridge

    Toner cartridge The life of the original toner cartridge that came with the printer may be either a starter yield toner cartridge, and depends on the model and country you bought the printer in. The starter toner cartridge will print approximately 1,000 A4 or Letter-size single-sided pages. Approx. cartridge yield is declared in accordance with ISO/IEC 19752.
  • Page 70 Replacing the toner cartridge Note • To ensure high quality printing, we recommend that you use only genuine Brother toner cartridges. When you want to buy toner cartridges, call your dealer or Brother Customer Service. • We recommend that you clean the printer when you replace the toner cartridge. See Cleaning on page 73.
  • Page 71 Routine Maintenance CAUTION We recommend that you put the drum unit and toner cartridge assembly on a piece of disposable paper or cloth in case you accidentally spill or scatter toner. To prevent damage to the printer from static electricity, DO NOT touch the electrodes shown in the illustration.
  • Page 72 • Go to http://www.brother-usa.com/environment/ for instructions on how to return the used toner cartridge to the brother collection program. If you choose not to return your used toner cartridge, please discard the used toner cartridge according to local regulations, keeping it separate from domestic waste. If you have questions, call your local waste disposal office.
  • Page 73 CAUTION For USA and Canada Brother strongly recommends that you do not refill the toner cartridge provided with your printer. We also strongly recommend that you continue to use only genuine Brother brand replacement toner cartridges. Use or attempted use of potentially incompatible toner and/or cartridges in the Brother machine may cause damage to the machine and/or may result in unsatisfactory print quality.
  • Page 74 CAUTION For UK and other countries Brother machines are designed to work with toner of a particular specification and will work to a level of optimum performance when used with genuine Brother branded toner cartridges. Brother cannot guarantee this optimum performance if toner or toner cartridges of other specifications are used. Brother does not therefore recommend the use of cartridges other than genuine Brother branded cartridges with this machine.
  • Page 75 Clean the primary corona wire inside the drum unit by gently sliding the green tab from right to left and left to right several times. CAUTION Be sure to return the tab to the home position (a) (1). If you do not, printed pages may have a vertical stripe. Put the drum unit and toner cartridge assembly back in the printer.

  • Page 76: Drum Unit

    • For best performance, use only genuine Brother toner. The printer should be used only in a clean, dust- free environment with adequate ventilation.
  • Page 77 Replacing the drum unit CAUTION While removing the drum unit, handle it carefully because it may contain toner. Every time you replace the drum unit, clean the inside of the printer. See Cleaning on page 73. When you replace the drum unit with a new one, you need to reset the drum counter by completing the following steps: Make sure that the printer is turned on and the Drum LED is blinking.
  • Page 78 Take out the drum unit and toner cartridge assembly. CAUTION We recommend that you put the drum unit and toner cartridge assembly on a piece of disposable paper or cloth in case you accidentally spill or scatter toner. To prevent damage to the printer from static electricity, DO NOT touch the electrodes shown in the illustration.
  • Page 79 • Go to http://www.brother-usa.com/environment/ for instructions on how to return the used toner cartridge to the brother collection program. If you choose not to return your used toner cartridge, please discard the used toner cartridge according to local regulations, keeping it separate from domestic waste. If you have questions, call your local waste disposal office.
  • Page 80 CAUTION Make sure that you put in the toner cartridge properly, or it may separate from the drum unit. Put the drum unit and toner cartridge assembly back in the printer. Close the front cover. Make sure that the Drum LED is now off. Routine Maintenance...

  • Page 81: Cleaning

    Cleaning Clean the outside and inside of the printer regularly with a dry, lint-free cloth. When you replace the toner cartridge or the drum unit, make sure that you clean the inside of the printer. If printed pages are stained with toner, clean the inside of the printer with a dry, lint-free cloth.

  • Page 82: Cleaning The Inside Of The Printer

    Wipe the outside of the printer with a dry, lint-free cloth to remove dust. Remove anything that is stuck inside the paper tray. Wipe the inside of the paper tray with a dry, lint-free cloth to remove dust. Put the paper tray back in the printer. Plug the printer back in, and then turn on the power switch.
  • Page 83 Routine Maintenance Take out the drum unit and toner cartridge assembly. HOT SURFACE After you have just used the printer, some internal parts of the printer will be extremely hot. Wait for the printer to cool down before you touch the internal parts of the printer. CAUTION We recommend that you put the drum unit and toner cartridge assembly on a piece of disposable paper or cloth in case you accidentally spill or scatter toner.
  • Page 84 Wipe the scanner window with a dry, lint-free cloth. Put the drum unit and toner cartridge assembly back in the printer. Close the front cover. Plug the printer back in, and then turn on the power switch. Routine Maintenance...

  • Page 85: Cleaning The Corona Wire

    Cleaning the corona wire If you have print quality problems, clean the corona wire as follows: Open the front cover. Take out the drum unit and toner cartridge assembly. CAUTION We recommend that you put the drum unit and toner cartridge assembly on a piece of disposable paper or cloth in case you accidentally spill or scatter toner.
  • Page 86 Clean the primary corona wire inside the drum unit by gently sliding the green tab from right to left and left to right several times. CAUTION Be sure to return the tab to the home position (a) (1). If you do not, printed pages may have a vertical stripe. Put the drum unit and toner cartridge assembly back in the printer.

  • Page 87: Troubleshooting

    Troubleshooting You can correct most problems by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com. Identifying your problem First, check the following: The AC power cord is connected properly and the printer is turned on.

  • Page 88: Error Messages In The Status Monitor

    Cut the amount of paper in the paper tray, and then try again. Make sure you use paper that meets Brother’s recommended paper specifications. See About paper on page 5.
  • Page 89 No Paper Fed Manual Slot If the manual feed slot is empty, put a piece of paper in it. Make sure you use paper that meets Brother’s recommended paper specifications. See About paper on page 5. Load the same size paper that you selected in the current driver setting.

  • Page 90: Error Message Printout

    If this does not clear the error, reduce the complexity of your document or reduce the print resolution. (HL-2150N / HL-2170W only) Change the following settings in the supplied Windows best combination of these settings will vary depending on your document: •...

  • Page 91: Paper Handling

    Paper handling First, make sure that you are using paper that meets Brother’s recommended paper specifications. (See About paper on page 5.) Problem Recommendation The printer does not feed paper. The printer does not feed paper from the manual feed slot.
  • Page 92 Problem Recommendation The paper slides off the back Follow these steps: output tray. Remove the output tray support flap 1 (1) from the top of the printer by first lifting the flap up. Then push the flap to the left or right to release one of the posts (2) on the flap and pull up.

  • Page 93: Paper Jams And How To Clear Them

    Paper jams and how to clear them If a paper jam occurs, the printer will flash the Error LED as shown below. HOT SURFACE After you have just used the printer, some internal parts of the printer will be extremely hot. When you open the front cover or back cover (back output tray) of the printer, DO NOT touch the shaded parts shown in the illustration.
  • Page 94 • Please confirm that you have installed both a toner cartridge and a drum unit in the machine. If you have not installed a drum unit or have installed the drum unit improperly, then this may cause a paper jam in your Brother machine. Open the front cover.
  • Page 95 Close the front cover. Note Do not put the drum unit and toner cartridge assembly back in at this point. Pull the paper tray completely out of the printer. Pull the jammed paper down and out of the printer. Open the back cover (back output tray). Troubleshooting...
  • Page 96 Pull the tab toward you to open the fuser cover (1). Pull the jammed paper out of the fuser unit. HOT SURFACE After you have just used the printer, some internal parts of the printer will be extremely hot. Wait for the printer to cool down before you touch the internal parts of the printer.
  • Page 97 Push down the green lock lever and take the toner cartridge out of the drum unit. Clear the jammed paper if there is any inside the drum unit. CAUTION Handle the toner cartridge carefully. If toner scatters on your hands or clothes, wipe or wash it off with cold water at once.
  • Page 98 Put the toner cartridge back into the drum unit until you hear it lock into place. If you put the cartridge in properly, the green lock lever will lift automatically. Open the front cover. Put the drum unit and toner cartridge assembly back in the printer. Put the paper tray firmly back in the printer.

  • Page 99: Improving The Print Quality

    See About paper on page 5. Put in a new drum unit. See Replacing the drum unit on page 69. The fuser unit may be contaminated. Call Brother Customer Service. Make sure that you use paper that meets our specifications. Rough-surfaced paper may cause the problem.
  • Page 100 The drum unit may be damaged. Put in a new drum unit. See Replacing the drum unit on page 69. The fuser unit may be contaminated. Call Brother Customer Service. All black Make sure that you use paper that meets our specifications. A rough surfaced paper or thick print media can cause problems.
  • Page 101 Examples of poor print Recommendation quality If the problem is not solved after printing a few pages, the drum unit may have glue from a label stuck on the OPC drum surface. 75 mm Clean the drum unit as follows: (2.95 in.) 75 mm (2.95 in.)
  • Page 102 0 1 2 3 4 Replacing the toner cartridge on page 62. Black lines down the page The fuser unit may be smudged. Call your dealer or Brother Customer Service. Printed pages have toner stains down the page. Make sure that the paper or other print media is loaded properly in the paper tray and that the guides are not too tight or too loose against the paper stack.
  • Page 103 Examples of poor print Recommendation quality Make sure that the paper is loaded properly. See Printing on plain paper and transparencies from the paper tray on page 9. B DEFGH Check the paper type and quality. See About paper on page 5. abc efghijk Turn over the stack of paper in the tray or try rotating the paper 180°...
  • Page 104 Examples of poor print Recommendation quality Turn the paper over in the paper tray, and print again. (Excluding Letterhead paper) If the problem remains, lift up the support flaps as follows: Curled Choose Reduce Paper Curl mode in the printer driver when you do not use our recommended paper.

  • Page 105: Solving Print Problems

    If this does not clear the error, reduce the complexity of your document or cut the print resolution. (HL-2150N / HL-2170W only) Change the following settings in the supplied Windows best combination of these settings will vary depending on your document: •...

  • Page 106: Network Problems (Hl-2150N / Hl-2170W Only)

    The Network User’s Guide in HTML format will be installed automatically when you install the driver. Click the Start button, All Programs , your printer, and then User’s Guide. You can also view the manuals in PDF format by accessing the Brother Solutions Center (http://solutions.brother.com). ®...

  • Page 107: A Appendix

    The printing speed may change depending on the type of document you print. Print speed may be slower when the printer is connected by wireless LAN (HL-2170W only). From standard paper tray. HL-2140 HL-2150N Electrophotographic Up to 22 ppm (A4 size) ,Up to 23 ppm (Letter size)

  • Page 108: Controller

    It has more functions than BRAdmin Light. Download from http://solutions.brother.com. Server based management utility. Download from http://solutions.brother.com. Printer and print server management through Web Based Management (Web browser). Code39, Interleaved 2 of 5, EAN-8, EAN-13, UPC-A, UPC-E, EAN-128, Codabar, FIM (US-PostNet), ISBN, Code128...

  • Page 109: Software

    Macintosh Linux Utilities Download the printer driver for Linux from http://solutions.brother.com. Depending on Linux distributions, the driver may not be available. Instructional animations for problem solving. The Driver Deployment Wizard automates the installation of printers in a peer-to-peer network (Windows...

  • Page 110: Media Specifications

    Dimensions / weights Model Dimensions (W × D × H) Weights HL-2140 HL-2150N Plain paper, Bond paper, Recycled paper, Thin paper, Thick paper, Envelopes, Labels, Transparencies Plain paper, Recycled paper, Thin paper, Transparencies 60 to 163 g/m (16 to 43 lb)

  • Page 111: Other

    III or equivalent ® 64-bit (Intel 64 or AMD64) supported PowerPC G4/G5, PowerPC G3 350MHz PowerPC G4/G5, ® Intel Core™ Processor Appendix HL-2150N HL-2170W Average 7 W Average 8 W Minimum Recomm Hard Disk ended Space to install 64 MB...

  • Page 112: Important Information For Choosing Your Paper

    Important information for choosing your paper This section gives information to help you choose paper to use with this printer. Note If you use paper that is not recommended, a paper jam or misfeed may occur in the printer. (See Recommended paper on page 6.) Before you buy a large quantity of paper Make sure that the paper is suitable for the printer.
  • Page 113 Print surface The characteristics of the face side and reverse side of a sheet of paper may vary a little. Usually, the opening side of the paper ream package is the print side. Follow the indications on the paper package. Typically, the print side is indicated by an arrow. Moisture content Moisture content is the amount of water left in the paper after manufacture.
  • Page 114 Paper size Paper size Letter Legal Executive A5 Long Edge Envelope Monarch Envelope Com-10 Envelope DL Envelope C5 B5 (JIS) B5 (ISO) B6 (ISO) Folio Post Card A4 Long Envelope DL-L 3 × 5 210 × 297 mm 148 × 210 mm 210 ×...

  • Page 115: Symbol And Character Sets (Hl-2150N / Hl-2170W Only)

    Symbol and character sets (HL-2150N / HL-2170W only) For the HP LaserJet emulation modes, you can choose the symbol and character sets using Web Based Management (Web browser) when connected to a network or the control panel buttons. How to use Web Based Management (web browser) To use Web Based Management (Web browser), follow the steps below.

  • Page 116: Symbol And Character Sets List

    Symbol and character sets list OCR symbol sets When you choose the OCR-A or OCR-B font, the matching symbol set is always used. OCR A (0O) OCR B (1O) HP LaserJet mode ABICOMP Brazil / Portugal (13P) Desktop (7J) HP German (0G) ISO Latin1 (0N) ISO Latin5 (5N) ISO2 IRV (2U)
  • Page 117 HP LaserJet mode PS Text (10J) Roman9 (4U) Russian-GOST (12R) Roman8 (8U) Roman Extension (0E) Symbol (19M) Appendix...

  • Page 118: Quick Reference For Bar Code Control Commands (Hl-2150N / Hl-2170W Only)

    Quick reference for bar code control commands (HL-2150N / HL-2170W only) The printer can print bar codes in the HP LaserJet emulation modes. Print bar codes or expanded characters Code ESC i 27 105 1B 69 Format: ESC i n ... n \ Creates bar codes or expanded characters according to the segment of parameters ‘n ...
  • Page 119 This parameter selects the bar code mode as shown above. When n is ‘t5’ or ‘T5’ the bar code mode (EAN 8, EAN 13, or UPC A) varies according to the number of characters in the data. Bar code, expanded character, line block drawing and box drawing n = ‘s0’...
  • Page 120 Bar code human readable line ON or OFF n = ‘r0’ or ‘R0 Human readable line OFF n = ‘r1’ or ‘R1 Human readable line ON Preset: Human readable line ON (1) ‘T5’ or ‘t5’ (2) ‘T6’ or ‘t6’ (3) ‘T130’ or ‘t130’ (4) ‘T131’...

  • Page 121: Expanded Character Rotation

    Bar code & expanded character offset in Y-axis n = ‘ynnn’ or ‘Ynnn’ This parameter shows the downward offset from the current print position in the ‘u’- or ‘U’-specified unit. Bar code, expanded character, line block drawing and box drawing height n = ‘hnnn’, ‘Hnnn’, ‘dnnn’, or ‘Dnnn’...
  • Page 122 When Interleaved 2 of 5 is selected with the parameter ‘t1’ or ‘T1’: Ten numerical characters ‘0’ to ‘9’ can be accepted as bar code data. Other characters cause a data error. The number of characters for bar codes is not limited. This mode of bar codes needs even characters. If the bar code data has odd characters, ‘0’...

  • Page 123: Box Drawing

    When ISBN (UPC-E) is selected with the parameter ‘t131’ or ‘T131’: The same rules apply as for ‘t6’ or ‘T6’. When EAN 128 set A, set B or set C is selected with the parameter ‘t132’ or ‘T132’, ‘t133’ or ‘T133’ or ‘t134’ or ‘T134’...
  • Page 124 Appendix 'Codabar LPRINT CHR$(27);"it9r1s0o0x00y100bA123456A\"; 'Code 128 set A LPRINT CHR$(27);"it12r1o0x00y120bCODE128A12345?\"; 'Code 128 set B LPRINT CHR$(27);"it13r1o0x00y140bCODE128B12345?\"; 'Code 128 set C LPRINT CHR$(27);"it14r1o0x00y160b";CHR$(1);CHR$(2);"?\"; 'ISBN(EAN) LPRINTCHR$(27);"it130r1o0x00y180b123456789012?+12345\"; 'EAN 128 set A LPRINT CHR$(27);"it132r1o0x00y210b1234567890?\"; LPRINT CHR$(12)

  • Page 125: B Appendix (For Europe And Other Countries)

    Frequently asked questions (FAQs) The Brother Solutions Center is our one-stop resource for all your printer needs. You can download the latest drivers, software and utilities, read FAQs and troubleshooting tips to learn how to get the most from your Brother product.

  • Page 126: Important Information: Regulations

    Compliance Statement ® Program is to promote the development and ® guidelines for energy efficiency. CLASS 1 LASER PRODUCT APPAREIL À LASER DE CLASSE 1 LASER KLASSE 1 PRODUKT Appendix (for Europe and Other Countries) ® Partner, Brother Industries, Ltd.

  • Page 127: Internal Laser Radiation

    For Finland and Sweden LUOKAN 1 LASERLAITE KLASS 1 LASER APPARAT Varoitus! Laitteen käyttäminen muulla kuin tässä käyttöohjeessa mainitulla tavalla saattaa altistaa käyttäjän turvallisuusluokan 1 ylittävälle näkymättömälle lasersäteilylle. Varning Om apparaten används på annat sätt än i denna Bruksanvisning specificerats, kan användaren utsättas för osynlig laserstrålning, som överskrider gränsen för laserklass 1.

  • Page 128: Important - For Your Safety

    You must install this printer near a power outlet that is easily accessible. In case of an emergency, you must disconnect the power cord from the power outlet to shut off the power completely. Caution for LAN connection (HL-2150N / HL-2170W only) Connect this product to a LAN connection that is not subjected to overvoltages.

  • Page 129: Ec Declaration Of Conformity

    Appendix (for Europe and Other Countries) EC Declaration of Conformity...

  • Page 130: C Appendix (For Usa And Canada)

    FAQs (frequently asked questions) The Brother Solutions Center is our one-stop resource for all your printer needs. You can download the latest software and utilities and read FAQs and troubleshooting tips to learn how to get the most from your Brother product.
  • Page 131 1, rue Hotel de Ville Dollard-des-Ormeaux, PQ, Canada H9B 3H6 Service center locator (USA only) For the location of a Brother authorized service center, call 1-877-BROTHER (1-877-276-8437). Service center locations (Canada only) For the location of a Brother authorized service center, call 1-877-BROTHER.
  • Page 132 Visa, MasterCard, Discover, or American Express credit card, you can order supplies directly from Brother. (You can visit us online for a complete selection of the Brother accessories and supplies that are available for purchase.) Note In Canada, only Visa and MasterCard are accepted.

  • Page 133: Important Information: Regulations

    Important A shielded interface cable should be used to ensure compliance with the limits for a Class B digital device. Changes or modifications not expressly approved by Brother Industries, Ltd. could void the user’s authority to operate the equipment. Industry Canada Compliance Statement (Canada only) This Class B digital apparatus complies with Canadian ICES-003.

  • Page 134: International Energy Star Compliance Statement

    The purpose of the International ENERGY STAR Program is to promote the development and ® popularization of energy-efficient office equipment. As an ENERGY STAR Partner, Brother Industries, Ltd. ® has determined that this product meets the ENERGY STAR guidelines for energy efficiency.

  • Page 135: Laser Notices

    FDA regulations and must be attached to laser products marketed in the United States. MANUFACTURED: Brother Technology (Shenzhen) Ltd. NO6 Gold Garden Ind., Nanling Buji, Longgang, Shenzhen, China This product complies with FDA performance standards for laser products except for deviations pursuant to Laser Notice No.50, dated June 24, 2007.

  • Page 136: Important - For Your Safety

    You must install this printer near a power outlet that is easily accessible. In case of an emergency, you must disconnect the AC power cord from the AC power outlet to shut off the power completely. Caution for LAN connection (HL-2150N / HL-2170W only) Connect this product to a LAN connection that is not subjected to overvoltages.
  • Page 137 Index Automatic Interface Selection ... 47 Bar code control ... 110 BRAdmin Light ... 46 BRAdmin Professional ... 46 Brother Numbers (USA/Canada) ...122 Carton contents ... 1 Cartridge position error ... 50 Character sets ... 107 Cleaning ... 73 Computer requirements ... 103 Consumables ...
  • Page 138 Scanner window ... 76 Service call ... 53 Service centers (USA/Canada) ... 123 Service centres (Europe and other countries) ... 117 Software ... 46 Specifications ... 99 Status Monitor ...44 Symbol ... 107 Toner cartridge ... 61 Toner life end ...50 Toner low ...

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