Disassembly Procedures Safety Guidelines This chapter contains step by step procedures on how to remove and de-install components from the computer. Use the following safety guidelines to ensure your personal safety. Each procedure included in this chapter assumes that you are preparing your computer for recycling and disposal.
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WEEE Annex VII Component These components are classified as requiring selective treatment: Battery pack WLAN module DIMM modules SSD module LTE module Touchpad module USB board Mainboard RTC battery LCD panel ...
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Pre-disassembly Instructions Do the following prior to starting any maintenance procedures: 1. Place the system on a stable work surface. 2. Remove AC adapter (A) from the system and peripherals (Figure 1-1). 3. Remove all cables from system. Figure 1-1. AC Adapter Outlet 4.
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Base Cover Removal 1. Remove twelve (12) screws from the base cover (Figure 1-3). Figure 1-3. Base Cover Removal 2. Carefully pry up the base cover starting from the upper side near the LCD hinges to release the latches. Then continue releasing the remaining latches on the left and right sides (Figure 1-4).
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3. Grasp and remove the base cover from the system (Figure 1-5). Figure 1-5. Base Cover Removal Disassembly Procedures...
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Battery Pack Removal Prerequisite: Base Cover Removal 1. Find the battery pack (A) in the system (Figure 1-6). 2. Detach the adhesive tape (B) from the battery cable connector (Figure 1-6). 3. Detach the transparent mylar (C) securing the fan and battery cables (Figure 1-6).
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4. Disconnect the battery cable from the mainboard connector (D) (Figure 1-7). Figure 1-7. Battery Pack Removal 5. Remove the battery pack from the system (Figure 1-8). WEEE Annex VII Component: Battery Pack Figure 1-8. Battery Pack Removal IMPORTANT: Follow local regulations for battery disposal. Disassembly Procedures...
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WLAN Module Removal (HDD SKU Only) Prerequisite: Battery Pack Removal 1. Find the WLAN module (A) on the top assembly (Figure 1-9). Figure 1-9. WLAN Module Location 2. Disconnect the AUX antenna cable (white-color) from the WLAN AUX pin (Figure 1-10).
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5. Remove one (1) screw securing the WLAN module in place (Figure 1-10). MAIN Figure 1-10. WLAN Module Removal 6. Remove the WLAN module from the mainboard connector (B) (Figure 1-11). WEEE Annex VII Component: WLAN Module Figure 1-11. WLAN Module Removal Disassembly Procedures...
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WLAN Module Removal (LTE SKU Only) Prerequisite: Battery Pack Removal 1. Find the WLAN module (A) on the top assembly (Figure 1-12). Figure 1-12. WLAN Module Location 2. Disconnect the AUX antenna cable (white-color) from the WLAN AUX pin (Figure 1-13).
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4. Remove one (1) screw securing the WLAN module in place (Figure 1-13). MAIN Figure 1-13. WLAN Module Removal 5. Remove the WLAN module from the mainboard connector (B) (Figure 1-14). WEEE Annex VII Component: WLAN Module Figure 1-14. WLAN Module Removal Disassembly Procedures 1-11...
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DIMM Modules Removal Prerequisite: Battery Pack Removal 1. Find the DIMM module (A) in the system (Figure 1-15). 2. Push the DIMM module clips (B) outwards (Figure 1-15). Figure 1-15. DIMM Module Removal 1-12 Disassembly Procedures...
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3. Remove the DIMM module from the mainboard connector (C) (Figure 1-16). WEEE Annex VII Component: DIMM Modules Figure 1-16. DIMM Module Removal 4. Repeat steps 2 and 3 for an additional DIMM module (if necessary). Disassembly Procedures 1-13...
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SSD Module Removal Prerequisite: Battery Pack Removal 1. Remove one (1) screw securing the SSD module (A) in place (Figure 1-17). Figure 1-17. SSD Module Removal 2. Remove the SSD module from the mainboard connector (B) (Figure 1-18). WEEE Annex VII Component: SSD Module Figure 1-18.
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LTE Module Removal (LTE SKU Only) Prerequisite: Battery Pack Removal 1. Find the LTE module (A) on the top assembly (Figure 1-19). 2. Disconnect the MAIN antenna cable (yellow-color) from the LTE MAIN pin (Figure 1-19). 3. Disconnect the AUX antenna cable (blue-color) from the LTE AUX pin (Figure 1-19).
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5. Remove the LTE module from the mainboard connector (B) (Figure 1-20). WEEE Annex VII Component: LTE Module Figure 1-20. LTE Module Removal 1-16 Disassembly Procedures...
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HDD Module Removal (HDD SKU Only) Prerequisite: Battery Pack Removal 1. Disconnect the WLAN antenna cables (B) from the WLAN module connectors (Figure 1-21). 2. Detach the adhesive tape (A) from the mainboard (Figure 1-21). 3. Remove four (4) screws (C) securing the HDD bracket (Figure 1-21).
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4. Remove the HDD module assembly (D) from its compartment (Figure 1-22). Figure 1-22. HDD Module Removal 5. Disconnect the HDD cable from the HDD module connector (E) (Figure 1-23). Figure 1-23. HDD Module Removal 1-18 Disassembly Procedures...
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6. Remove four (4) screws (F) from the HDD bracket (Figure 1-24). Figure 1-24. HDD Module Removal 7. Remove the HDD module from its bracket. Disassembly Procedures 1-19...
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Touchpad Module Removal Prerequisite: Battery Pack Removal 1. Lift the keyboard FPC (A) for easy access to the touchpad module connector (Figure 1-25). 2. Disconnect the touchpad FFC (B) from the mainboard connector and from the touchpad board connector (Figure 1-25).
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3. Peel off and remove the touchpad conductive tape (C) from the touchpad module and top assembly (Figure 1-26). Figure 1-26. Touchpad Module Removal 4. Remove two screws securing the touchpad module in place (Figure 1-27). Figure 1-27. Touchpad Board Removal Disassembly Procedures 1-21...
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5. Using the screwdriver, push the guide pins (D) firmly to release them from the top assembly (Figure 1-28). 6. With one hand is placed underneath the touchpad module, push the touchpad module slightly to disengage it from the bottom latches (E), and then remove the touchpad module (F) from the top assembly (Figure 1-28).
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LCD Module Removal (HDD SKU Only) Prerequisite: Battery Pack Removal 1. Disconnect the WLAN antennas cables (A) from the WLAN module connectors (Figure 1-29). 2. Unroute the WLAN antennas cables from the guides on the top assembly (Figure 1-29). 3. Disconnect the eDP cable from the mainboard connector (B) (Figure 1-29).
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4. Remove four (4) screws securing the LCD module in place (Figure 1-30). Figure 1-30. LCD Module Removal 5. Place the device on a flat surface, top assembly facing up (Figure 1-31). 6. Lift the top assembly until it is fully open (Figure 1-31).
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7. Close the top assembly and lift both LCD hinges until they are fully extended (Figure 1-32). Figure 1-32. LCD Module Removal 8. Open the top assembly again, and then pull it backwards to remove the top assembly away from the LCD module (Figure 1-33).
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LCD Module Removal (LTE SKU Only) Prerequisite: Battery Pack Removal 1. Disconnect the tuner antenna cable from the LTE board connector (A) (Figure 1-34). 2. Unroute the tuner antenna cable from the guide on the top assembly (Figure 1-34). Figure 1-34. LCD Module Removal 3.
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4. Disconnect the LTE antennas cables (B) from the LTE module connectors (Figure 1-36). 5. Disconnect the WLAN antennas cables (C) from the WLAN module connectors (Figure 1-36). 6. Unroute the LTE and WLAN antennas cables from the guides on the top assembly (Figure 1-36).
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9. Remove four (4) screws securing the LCD module in place (Figure 1-38). Figure 1-38. LCD Module Removal 10. Place the device on a flat surface, top assembly facing up (Figure 1-39). 11. Lift the top assembly until it is fully open (Figure 1-39).
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12. Close the top assembly and lift both LCD hinges until they are fully extended (Figure 1-40). Figure 1-40. LCD Module Removal 13. Open the top assembly again, and then pull it backwards to remove the top assembly away from the LCD module (Figure 1-41).
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USB Board Removal Prerequisite: WLAN Module Removal (HDD SKU Only) 1. Disconnect the USB board FFC (A) from the mainboard and USB board connectors (Figure 1-42). 2. Remove two (2) screws securing the USB board in place (Figure 1-42). Figure 1-42. USB Board Removal CAUTION: USB board FFC (Flexible Flat Circuit) can be damaged if removed while the mainboard connector and the USB board connector are locked.
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3. Remove the USB board (B) from the top assembly (Figure 1-43). WEEE Annex VII Component: USB Board Figure 1-43. USB Board Removal Disassembly Procedures 1-31...
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Mainboard Removal (HDD SKU Only) Prerequisite: Ensure that the WLAN Module, DIMM Modules, Fan, Heatsink, and SSD Module have been disassembled prior removing the mainboard. 1. Remove two (2) screws (A) securing the right side LCD hinge in place (Figure 1-44).
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2. Lift the top assembly until it is fully open (Figure 1-45). Figure 1-45. Mainboard Removal 3. Close the top assembly and lift the right side of LCD hinge until it is fully extended (Figure 1-46). Figure 1-46. Mainboard Removal Disassembly Procedures 1-33...
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4. Remove the adhesive tape on the keyboard FPC connector (B) (Figure 1-47). Figure 1-47. Mainboard Removal 5. Disconnect the HDD cable from the mainboard connector (C) (Figure 1-48). 6. Disconnect the USB board FFC from the mainboard connector (D) (Figure 1-48).
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12. Remove seven (7) screws (J) securing the mainboard in place (Figure 1-48). Figure 1-48. Mainboard Removal 13. Release the mainboard from the top assembly and then remove (Figure 1-49). WEEE Annex VII Component: Mainboard Figure 1-49. Mainboard Removal Disassembly Procedures 1-35...
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CAUTION: USB board FFC (Flexible Flat Circuit), touchpad FFC, and keyboard FPC (Flexible Printed Circuit) can be damaged if removed while the mainboard connectors are locked. Figure 1-50. Mainboard IMPORTANT: Circuit board >10 cm² has been highlighted with a yellow rectangle as shown in Figure 1-50.
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Mainboard Removal (LTE SKU Only) Prerequisite: Ensure that the WLAN Module, DIMM Modules, Fan, Heatsink, and SSD Module have been disassembled prior removing the mainboard. 1. Remove two (2) screws (A) securing the right side LCD hinge in place (Figure 1-51).
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2. Lift the top assembly until it is fully open (Figure 1-52). Figure 1-52. Mainboard Removal 3. Close the top assembly and lift the right side of LCD hinge until it is fully extended (Figure 1-53). Figure 1-53. Mainboard Removal 1-38 Disassembly Procedures...
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4. Remove the adhesive tape on the keyboard FPC connector (B) (Figure 1-54). Figure 1-54. Mainboard Removal 5. Disconnect the keyboard backlight FFC from the mainboard connector (C) (Figure 1-55). 6. Disconnect the LTE board FFC from the mainboard connector (D) (Figure 1-55).
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11. Pry to detach the adhesive tape underneath the RTC battery. Then remove the RTC battery (I) (Figure 1-55). 12. Disconnect the eDP cable from the mainboard connector (J) (Figure 1-55). 13. Disconnect the speakers cable from the mainboard connector (K) (Figure 1-55).
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CAUTION: Keyboard backlight FFC (Flexible Flat Circuit), LTE board FFC, USB board FFC, touchpad FFC, keyboard FPC (Flexible Printed Circuit), and NFC FFC can be damaged if removed while the mainboard connectors are locked. Figure 1-57. Mainboard IMPORTANT: Circuit board >10 cm² has been highlighted with a yellow rectangle as shown in Figure 1-57.
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RTC Battery Removal Prerequisite: SSD Module Removal 1. Detach the RTC battery cable from the mainboard connector (A) and unroute the cable from the guides on the top assembly (Figure 1-58). 2. Pry to detach the adhesive tape underneath the RTC battery (Figure 1-58).
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LCD Bezel Removal Prerequisite: LCD Module Removal (HDD SKU Only) LCD Module Removal (LTE SKU Only) 1. Pry the LCD bezel from the bottom side to release latches (Figure 1-59). Figure 1-59. LCD Bezel Removal 2. Continue along the left side of the bezel (Figure 1-60).
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3. Pry the LCD bezel from the upper side to release latches (Figure 1-61). Figure 1-61. LCD Bezel Removal 4. Continue along the right side of the bezel until all the latches have been released (Figure 1-62). Then lift and remove the bezel from LCD module. Figure 1-62.
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LCD Panel Removal Prerequisite: LCD Bezel Removal 1. Pry slightly to access the double-sided mounting tape (A) underneath the LCD panel (B). Then pull to detach the double-sided mounting tape from the LCD cover. Repeat the same procedure to remove the double-sided mounting tape on another side of the LCD panel (Figure 1-63).
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3. Detach the mylar tape (C) securing the eDP cable to the LCD panel (Figure 1-64). Figure 1-64. LCD Panel Removal 4. Release the eDP cable latch (Figure 1-65). Figure 1-65. LCD Panel Removal 1-46 Disassembly Procedures...
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5. Disconnect the eDP cable from the LCD panel connector (D) (Figure 1-66). Figure 1-66. LCD Panel Removal 6. Remove the LCD panel. CAUTION: Make sure the eDP cable is moved away from the device to avoid damage during LCD Panel removal. Disassembly Procedures 1-47...
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Top Assembly Removal (Keyboard Removal) Prerequisite: HDD SKU: Ensure that the USB Board, Speakers, HDD Module, Touchpad Module, and LCD Module have been disassembled prior removing the top assembly. LTE and/or NFC SKUs: Ensure that the USB Board, Speakers, LTE Board, NFC Module, Touchpad Module, and LCD Module have been disassembled prior removing the top assembly.
Troubleshooting This chapter shows you how to deal with common system problems. Read it before calling a technician if a problem occurs. Solutions to more serious problems require opening up the computer. Do not attempt to open the computer yourself; contact your dealer or authorized service center for assistance.
FRU (Field Replaceable Unit) List Please contact your local service center to find out how to obtain the part or replace your device. 1-50 FRU (Field Replaceable Unit) List...
Personal Data Removal Removing your personal data There are three options to choose from: Option 1: Select Start > Settings > Update & Security > Recovery. Under Reset this PC, select Get started. Open Recovery settings. Option 2: Restart your PC to get to the sign-in screen, then press and hold down ...