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Chapter 4. Troubleshooting
Troubleshooting
Display problems
When I turn on the
computer, nothing appears
t
on
he screen.
When I turn on the
computer, only a white
cursor appears on a blank
screen.
My screen goes blank while
the computer is on.
The screen is unreadable or
distorted.
Incorrect characters appear
on the screen.
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• If the screen is blank, make sure that:
- The AC power adapter is connected to the
computer, and the power cord is plugged into a
working electrical outlet.
- The computer power is on. Press the power button
again for confirmation.
- If you are using the AC power adapter or the
battery, and the battery status indicator is on, press
F12 (
) to make the screen brighter.
• If these items are set correctly, and the screen
remains blank, have the computer serviced.
• Restore backed-up files to your Windows
environment or the entire contents of your hard disk
to its original factory contents using the recovery
system. If you still see only the cursor on the screen,
have the computer serviced.
• Your screen saver or power management might be
enabled. Do one of the following to exit from the
screen saver or to resume from sleep mode:
- Touch the touchpad.
- Press any key on the keyboard.
- Press the power button.
- Press F9 (
the LCD screen has been turned off.
- If the problem persists, follow the solution in the next
problem "The screen is unreadable or distorted."
• Make sure that:
- The display device driver is installed correctly.
- The screen resolution and color quality are set
correctly.
- The monitor type is correct.
• Are the operating system or programs installed
correctly? If they are installed and configured
correctly, have the computer serviced.
) to confirm whether the backlight for
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Table of Contents
Troubleshooting
