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Sony SRS-NS7 Help Manual
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Sony SRS-NS7 Help Manual

Wireless neckband speaker
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Help Guide
Wireless Neckband Speaker
SRS-NS7
The following explains how to use this neckband speaker. Select a topic from the navigation pane.
Design and specifications are subject to change without notice.
Getting started
Parts and controls
Power source/charging
Charging the neckband speaker
Turning the power on
Turning the power off
Automatic Power Off function
Making connections
Connecting the transmitter and a TV
Connecting the neckband speaker with the transmitter via a BLUETOOTH
Connecting the transmitter with BLUETOOTH headphones
®
connection
1

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Summary of Contents for Sony SRS-NS7

  • Page 1 Help Guide Wireless Neckband Speaker SRS-NS7 The following explains how to use this neckband speaker. Select a topic from the navigation pane. Design and specifications are subject to change without notice. Getting started Parts and controls Power source/charging Charging the neckband speaker...
  • Page 2 Listening to TV audio Enjoying TV audio in spatial sound through the neckband speaker Enjoying TV audio in spatial sound through Sony brand headphones Terminating audio output in spatial sound (After use) Listening to TV audio through the neckband speaker...

  • Page 3: Troubleshooting

    Making a call Using the app What you can do with the “Sony | Headphones Connect” app Installing “Sony | Headphones Connect” Accessing support information from “Sony | Headphones Connect” Updating the neckband speaker software Information About the indicator on the neckband speaker...
  • Page 4 Initializing the transmitter 5-030-430-11(1) Copyright 2021 Sony Corporation...

  • Page 5: Parts And Controls

    Help Guide Wireless Neckband Speaker SRS-NS7 Parts and controls Neckband speaker (power)/ (BLUETOOTH) button (microphone off) button Microphone Indicator (lights in orange or blue) Stays lit in orange while battery charging is in progress. The power or communication state of the neckband speaker is indicated by the orange or blue indicator.
  • Page 6 The power or communication state of the transmitter is indicated by the orange or blue indicator. DIGITAL IN (optical digital audio input) port ® DC IN port (USB Type-C Related Topic About the indicator on the neckband speaker About the indicator on the transmitter 5-030-430-11(1) Copyright 2021 Sony Corporation...
  • Page 7 Help Guide Wireless Neckband Speaker SRS-NS7 Charging the neckband speaker The neckband speaker is equipped with a rechargeable built-in lithium ion battery. Charge the battery with a ® commercially available USB AC adaptor and the supplied USB Type-C cable before using the neckband speaker.
  • Page 8 When using the Android smartphone with OS 8.1 or later installed When the neckband speaker is connected with the Android smartphone via an HFP (Hands-free Profile) BLUETOOTH connection, tap [Settings] - [Device connection] - [Bluetooth] on the smartphone. The remaining battery power of the neckband speaker is displayed along with the connected BLUETOOTH device name.
  • Page 9 When the Android smartphone or the iPhone is configured to establish BLUETOOTH connections solely for music playback (A2DP) in multipoint connection, the remaining built-in battery power of the neckband speaker is not correctly displayed on the Android smartphone or the iPhone. Related Topic Turning the power on Notes on charging 5-030-430-11(1) Copyright 2021 Sony Corporation...

  • Page 10: Turning The Power On

    When the rechargeable built-in battery has run out of power, you hear a notification sound and voice guidance (Please Recharge Speaker. Power Off.) and the neckband speaker automatically turns off. Charge the neckband speaker. Related Topic Turning the power off Charging the neckband speaker About the indicator on the neckband speaker 5-030-430-11(1) Copyright 2021 Sony Corporation...

  • Page 11: Turning The Power Off

    Press and hold the (power)/ (BLUETOOTH) button for about 2 seconds until you hear voice guidance (Power OFF). The neckband speaker turns off and the blue indicator goes out. Related Topic Automatic Power Off function 5-030-430-11(1) Copyright 2021 Sony Corporation...

  • Page 12: Automatic Power Off Function

    BLUETOOTH connection with the supplied transmitter or a BLUETOOTH device is terminated. With “Sony | Headphones Connect,” you can change the period of time before the neckband speaker automatically turns off. For details, refer to the Help Guide for the “Sony | Headphones Connect” app at: https://rd1.sony.net/help/mdr/hpc/h_zz/...
  • Page 13 When using a BRAVIA XR By using a BRAVIA XR TV in combination with the neckband speaker or Sony brand headphones, you can enjoy TV audio in spatial sound. Follow the on-screen instructions on the TV to make settings for the 3D surround functions.
  • Page 14 As long as the 3D surround functions remain active on the BRAVIA XR TV, you can enjoy TV audio in spatial sound just by connecting the transmitter with the neckband speaker or Sony brand headphones from the next time on.
  • Page 15 Help Guide Wireless Neckband Speaker SRS-NS7 ® Connecting the neckband speaker with the transmitter via a BLUETOOTH connection At the time of purchase, the neckband speaker is paired with the supplied transmitter. Connect the transmitter and a TV, and then turn on the TV. When the neckband speaker is turned on afterward, it automatically establishes a BLUETOOTH connection with the transmitter and you hear voice guidance (BLUETOOTH connected) from the neckband speaker.
  • Page 16 5-030-430-11(1) Copyright 2021 Sony Corporation...
  • Page 17 Help Guide Wireless Neckband Speaker SRS-NS7 Connecting the transmitter with BLUETOOTH headphones The process to register the information of a target device required for BLUETOOTH connection is called pairing. To use a device in combination with the supplied transmitter via a BLUETOOTH connection, it is necessary to pair the transmitter with devices on an individual basis.
  • Page 18 The pairing information of all BLUETOOTH devices except for the neckband speaker is deleted. Once the transmitter is initialized, it may fail to establish a BLUETOOTH connection with the headphones. Related Topic Connecting the transmitter and a TV 5-030-430-11(1) Copyright 2021 Sony Corporation...
  • Page 19 Help Guide Wireless Neckband Speaker SRS-NS7 ® Connecting the neckband speaker with a computer via a BLUETOOTH connection (Windows) The process to register the information of a target device required for BLUETOOTH connection is called pairing. To use a device in combination with the neckband speaker via a BLUETOOTH connection, it is necessary to pair the neckband speaker with devices on an individual basis.
  • Page 20 [Add Bluetooth or other device]. Click [Bluetooth]. Select [SRS-NS7]. If [SRS-NS7] does not appear, perform the operation again from step After pairing, the BLUETOOTH connection establishes automatically and [Connected music] or [Connected voice, music] will be displayed on the screen. Proceed to step...

  • Page 21: For Windows 8

    [View by] menu in the top right corner of the screen. Click [Add a device]. Select [SRS-NS7] and click [Next]. If [SRS-NS7] does not appear, perform the operation again from step When the following screen appears, click [Close]. The computer begins installing the driver.
  • Page 22 The “ ” mark will appear in the bottom left of the [SRS-NS7] icon during installation. When the “ ” mark disappears, driver installation is complete. Proceed to step Depending on the computer, installation may take time. If driver installation takes too much time, the Automatic Power Off function of the neckband speaker will cause it to turn off automatically.
  • Page 23 If there is not a checkmark (green) on [SRS-NS7 Stereo], proceed to step If [SRS-NS7 Stereo] does not appear, right-click on the [Sound] screen, and select [Show Disabled Devices] from the menu that appears. Then proceed to step Right-click on [SRS-NS7 Stereo], and select [Connect] from the menu that appears.
  • Page 24 If you cannot click [Connect] for [SRS-NS7 Stereo], select [Disable] for the [Default Device] that currently has a checkmark (green). Follow the on-screen instructions to establish a BLUETOOTH connection. When a BLUETOOTH connection is established, you hear voice guidance (BLUETOOTH connected) from the neckband speaker and the indicator on the neckband speaker starts flashing in blue.
  • Page 25 It may take about 30 seconds to 1 minute before [SRS-NS7] is displayed. If [SRS-NS7] is not displayed, repeat the procedure all over again from step If passkey entry is prompted on a computer with Windows 10 or Windows 8.1, enter “0000.”...
  • Page 26 Help Guide Wireless Neckband Speaker SRS-NS7 Connecting the neckband speaker with a paired computer via a BLUETOOTH connection (Windows) Press and hold the (power)/ (BLUETOOTH) button for about 2 seconds until you hear voice guidance (Power ON). The neckband speaker turns on and the indicator starts flashing in blue.
  • Page 27 Select [SRS-NS7] from the devices listed under [Audio] and click [Connect]. When a BLUETOOTH connection is established, you hear voice guidance (BLUETOOTH connected) from the neckband speaker and the indicator on the neckband speaker starts flashing in blue. For Windows 8.1 On the Start screen, click [Desktop].
  • Page 28 Right-click [SRS-NS7]. If [SRS-NS7] is not displayed on the [Sound] screen, right-click on the [Sound] screen, then select [Show Disconnected Devices]. From the menu that appears, select [Connect]. When a BLUETOOTH connection is established, you hear voice guidance (BLUETOOTH connected) from the...
  • Page 29 Related Topic ® Connecting the neckband speaker with a computer via a BLUETOOTH connection (Windows) Listening to music of a device via BLUETOOTH connection Terminating the BLUETOOTH connection (After use) 5-030-430-11(1) Copyright 2021 Sony Corporation...
  • Page 30 Help Guide Wireless Neckband Speaker SRS-NS7 Connecting the neckband speaker with a computer via a BLUETOOTH connection (Mac) The process to register the information of a target device required for BLUETOOTH connection is called pairing. To use a device in combination with the neckband speaker via a BLUETOOTH connection, it is necessary to pair the neckband speaker with devices on an individual basis.
  • Page 31 If a BLUETOOTH connection is not established, repeat the procedure all over again from step Click the speaker icon in the top-right of the screen and select [SRS-NS7] from [Output Device]. You can now enjoy music, etc. playing on the computer via the neckband speaker.
  • Page 32 When [SRS-NS7] and [LE_SRS-NS7] are displayed for the connection attempt, select [SRS-NS7]. Although [LE_SRS-NS7] is first displayed, wait until [SRS-NS7] is displayed. It may take about 30 seconds to 1 minute before [SRS-NS7] is displayed. If [SRS-NS7] is not displayed, repeat the procedure all over again from step If passkey entry is prompted on a Mac computer, enter “0000.”...
  • Page 33 Help Guide Wireless Neckband Speaker SRS-NS7 Connecting the neckband speaker with a paired computer via a BLUETOOTH connection (Mac) Supported operation systems macOS Catalina (version 10.15) Before proceeding, make sure of the following: Set the speaker of your computer to on.
  • Page 34 Press and hold the Control button on the keyboard and click [SRS-NS7] on the [Bluetooth] screen, and then select [Connect] from the pop up menu. When a BLUETOOTH connection is established, you hear voice guidance (BLUETOOTH connected) from the neckband speaker and the indicator on the neckband speaker starts flashing in blue.
  • Page 35 Related Topic Connecting the neckband speaker with a computer via a BLUETOOTH connection (Mac) Listening to music of a device via BLUETOOTH connection Terminating the BLUETOOTH connection (After use) 5-030-430-11(1) Copyright 2021 Sony Corporation...
  • Page 36 Help Guide Wireless Neckband Speaker SRS-NS7 Connecting the neckband speaker with an Android™ smartphone or an iPhone via a BLUETOOTH connection The process to register the information of a target device required for BLUETOOTH connection is called pairing. To use a device in combination with the neckband speaker via a BLUETOOTH connection, it is necessary to pair the neckband speaker with the devices on an individual basis.
  • Page 37 Tap [SRS-NS7]. If [SRS-NS7] is not displayed on the screen, tap [ ] at the top right corner and then tap [Refresh]. On the iPhone: Tap [Settings]. Tap [Bluetooth]. Tap [ ] to change it to [ Tap [SRS-NS7].
  • Page 38 When [SRS-NS7] and [LE_SRS-NS7] are displayed for the connection attempt, select [SRS-NS7]. Although [LE_SRS-NS7] is first displayed, wait until [SRS-NS7] is displayed. It may take about 30 seconds to 1 minute before [SRS-NS7] is displayed. If [SRS-NS7] is not displayed, repeat the procedure all over again from step If passkey entry is prompted on an Android smartphone or an iPhone, enter “0000.”...
  • Page 39 The neckband speaker can be paired with multiple devices, but can only play music from one paired device at a time. Related Topic Listening to music of a device via BLUETOOTH connection Terminating the BLUETOOTH connection (After use) 5-030-430-11(1) Copyright 2021 Sony Corporation...
  • Page 40 On the Android smartphone or iPhone, see if a BLUETOOTH connection is established with the neckband speaker. If not, proceed to step Operate the Android smartphone or iPhone to display the paired devices. On the Android smartphone: Tap [Settings]. Tap [Device connection] - [Bluetooth]. Tap [ ] to change it to [ Tap [SRS-NS7].
  • Page 41 Tap [Bluetooth]. Tap [ ] to change it to [ Tap [SRS-NS7]. When a BLUETOOTH connection is established, you hear voice guidance (BLUETOOTH connected) from the neckband speaker and the indicator on the neckband speaker starts flashing in blue. Hint The above instructions are provided as an example.
  • Page 42 Related Topic Connecting the neckband speaker with an Android™ smartphone or an iPhone via a BLUETOOTH connection Listening to music of a device via BLUETOOTH connection Terminating the BLUETOOTH connection (After use) 5-030-430-11(1) Copyright 2021 Sony Corporation...
  • Page 43 From the TV to the BLUETOOTH device Turn on the BLUETOOTH function on the BLUETOOTH device connected with the neckband speaker. For details, refer to the operating instructions supplied with the connected device. On the BLUETOOTH device, select [SRS-NS7]. On the Android smartphone On the iPhone...
  • Page 44 TV is terminated. Immediately afterward, you hear voice guidance (BLUETOOTH connected) from the neckband speaker, indicating that the neckband speaker is connected with the BLUETOOTH device. Hint Depending on your BLUETOOTH device, turning on the device may automatically establish a connection with the neckband speaker. 5-030-430-11(1) Copyright 2021 Sony Corporation...
  • Page 45 [Call audio] (HFP) preference. You hear TV audio coming out from the neckband speaker. Hint The neckband speaker is paired with the transmitter before delivery for your purchase. There is no need for you to pair them again. 5-030-430-11(1) Copyright 2021 Sony Corporation...

  • Page 46: For Windows Computers

    Have the neckband speaker paired with a computer and a smartphone on an individual basis. Select [Control Panel] - [Devices and Printers] on the computer. Right-click [SRS-NS7] under [Devices], and then select [Properties] from the context menu This operation is available while no BLUETOOTH connection is established.
  • Page 47 Operate the connected smartphone to deselect either [Call audio] (HFP) or [Media audio] (A2DP). Operation example: For connection solely with the media audio (A2DP) profile Tap [Settings] - [Device connection] - [Bluetooth], and then tap the setting icon next to [SRS-NS7]. On the [Paired devices] screen, deselect [Call audio].
  • Page 48 With the previously connected smartphone, turning on the neckband speaker may automatically establish an HFP or HSP connection and an A2DP connection simultaneously with the smartphone. In such a case, operate the smartphone to terminate the connection with the neckband speaker, and then repeat the above procedure from step 5-030-430-11(1) Copyright 2021 Sony Corporation...
  • Page 49 Operate the connected smartphone to deselect either [Call audio] (HFP) or [Media audio] (A2DP). Operation example: For connection solely with the media audio (A2DP) profile Tap [Settings] - [Device connection] - [Bluetooth], and then tap the setting icon next to [SRS-NS7]. On the [Paired devices] screen, deselect [Call audio].
  • Page 50 The above instructions are provided as an example. For details, refer to the operating instructions supplied with your Android smartphone. Note On the device connected solely for music playback (A2DP) in multipoint connection, the remaining battery power of the neckband speaker is not correctly displayed. Related Topic Charging the neckband speaker 5-030-430-11(1) Copyright 2021 Sony Corporation...
  • Page 51 Operate the connected smartphone to deselect either [Call audio] (HFP) or [Media audio] (A2DP). Operation example: For connection solely with the media audio (A2DP) profile Tap [Settings] - [Device connection] - [Bluetooth], and then tap the setting icon next to [SRS-NS7]. On the [Paired devices] screen, deselect [Call audio].
  • Page 52 The above instructions are provided as an example. For details, refer to the operating instructions supplied with your Android smartphone and iPhone. Note On the device connected solely for music playback (A2DP) in multipoint connection, the remaining battery power of the neckband speaker is not correctly displayed. Related Topic Charging the neckband speaker 5-030-430-11(1) Copyright 2021 Sony Corporation...
  • Page 53 Help Guide Wireless Neckband Speaker SRS-NS7 Enjoying TV audio in spatial sound through the neckband speaker ™ By using a BRAVIA XR TV in combination with the neckband speaker, you can enjoy TV audio in spatial sound as well as Dolby Atmos contents.
  • Page 54 Related Topic Connecting the transmitter and a TV Terminating audio output in spatial sound (After use) 5-030-430-11(1) Copyright 2021 Sony Corporation...
  • Page 55 ™ By using a BRAVIA XR TV in combination with Sony brand headphones, you can enjoy TV audio in spatial sound as well as Dolby Atmos contents. For the compatible TV models and Sony brand headphones, access the following URL.
  • Page 56 While the headphones are connected with the transmitter, operations with the headphones, such as pausing the current playback content or skipping to the next playback content, are not available. Related Topic Connecting the transmitter and a TV Terminating audio output in spatial sound (After use) 5-030-430-11(1) Copyright 2021 Sony Corporation...
  • Page 57 As long as the 3D surround functions remain active on the BRAVIA XR™ TV, you can enjoy TV audio in spatial sound just by connecting the supplied transmitter with the neckband speaker or Sony brand headphones from the next time on.
  • Page 58 Help Guide Wireless Neckband Speaker SRS-NS7 Listening to TV audio through the neckband speaker You can listen to TV audio via the neckband speaker connected to the supplied transmitter via a BLUETOOTH connection. Connect the transmitter and a TV, and then specify PCM as the digital audio output method on the TV.
  • Page 59 (play/call) button on the neckband speaker does not work. Watching a video on a non-BRAVIA XR™ TV while listening to its audio via headphones may cause unsynchronized video and audio. Related Topic Connecting the transmitter and a TV 5-030-430-11(1) Copyright 2021 Sony Corporation...
  • Page 60 Help Guide Wireless Neckband Speaker SRS-NS7 Listening to TV audio through headphones You can listen to TV audio through your BLUETOOTH headphones connected with the supplied transmitter via a BLUETOOTH connection. Connect the transmitter and a TV, and then specify PCM as the digital audio output method on the TV.
  • Page 61 Watching a video on a non-BRAVIA XR™ TV while listening to its audio via headphones may cause unsynchronized video and audio. Related Topic Connecting the transmitter and a TV Connecting the transmitter with BLUETOOTH headphones 5-030-430-11(1) Copyright 2021 Sony Corporation...

  • Page 62: Listening To Music Of A Device Via Bluetooth Connection

    Help Guide Wireless Neckband Speaker SRS-NS7 Listening to music of a device via BLUETOOTH connection You can enjoy listening to music of a BLUETOOTH device and operate it by the neckband speaker via BLUETOOTH connection if it supports the following BLUETOOTH profiles.
  • Page 63 During playback, you can use the buttons on the neckband speaker to perform the following operations. Pause Press the (play/call) button during playback to pause. Press it again to cancel pause. Skip to the beginning of the next track Press the (play/call) button twice quickly during playback.
  • Page 64 Related Topic Terminating the BLUETOOTH connection (After use) Charging the neckband speaker 5-030-430-11(1) Copyright 2021 Sony Corporation...
  • Page 65 Connection” preference. “Priority on Sound Quality” is the default setting. With “Sony | Headphones Connect,” you can change the preference or check the “Bluetooth Connection Quality.” Priority on Sound Quality (default setting): AUTO is selected. The optimal codec is automatically selected from AAC, LDAC, and SBC.

  • Page 66: Terminating The Bluetooth Connection (After Use)

    For details, refer to the operating instructions supplied with the device. Turn off the BLUETOOTH device. Turn off the neckband speaker. Hint Depending on the BLUETOOTH device, ending music playback may automatically terminate the BLUETOOTH connection. Related Topic Turning the power off 5-030-430-11(1) Copyright 2021 Sony Corporation...
  • Page 67 (HFP/HSP connection). While the BLUETOOTH profile for music playback (A2DP connection) is selected, phone talking may not be available. For the speaker settings, select the profile for phone talking (HFP/HSP connection) [Headset (SRS-NS7 Hands- Free)] . ([Headphones (SRS-NS7 Stereo)] is the profile for music playback.)
  • Page 68 Connecting the neckband speaker with a paired computer via a BLUETOOTH connection (Mac) Connecting the neckband speaker with a computer and a smartphone in multipoint connection Terminating the BLUETOOTH connection (After use) What can I do to solve a problem? 5-030-430-11(1) Copyright 2021 Sony Corporation...

  • Page 69: Receiving A Call

    Help Guide Wireless Neckband Speaker SRS-NS7 Receiving a call As long as your BLUETOOTH mobile phone supports HFP (Hands-free Profile) or HSP (Headset Profile), you can talk hands-free on the phone through the built-in microphone of the neckband speaker. If your BLUETOOTH mobile phone supports both HFP and HSP, set it to HFP.
  • Page 70 While the phone is ringing or a phone conversation is in progress, adjust the volume by pressing the -/+ (volume) buttons on the neckband speaker or operating the BLUETOOTH mobile phone. To turn off the microphone Press the (microphone off) button on the neckband speaker. While a phone conversation is in progress, pressing the (microphone off) button triggers voice guidance (Mic OFF) indicating that the microphone is turned off...
  • Page 71 Related Topic Connecting the neckband speaker with an Android™ smartphone or an iPhone via a BLUETOOTH connection Terminating the BLUETOOTH connection (After use) Making a call 5-030-430-11(1) Copyright 2021 Sony Corporation...

  • Page 72: Making A Call

    Help Guide Wireless Neckband Speaker SRS-NS7 Making a call You can enjoy hands-free calls with a BLUETOOTH mobile phone that supports the BLUETOOTH profile HFP (Hands- free Profile) or HSP (Headset Profile) via BLUETOOTH connection. If your BLUETOOTH mobile phone supports both HFP and HSP, set it to HFP.
  • Page 73 To turn off the microphone Press the (microphone off) button on the neckband speaker. While a phone conversation is in progress, pressing the (microphone off) button triggers voice guidance (Mic OFF) indicating that the microphone is turned off . When you press the button once again, you hear voice guidance (Mic ON) indicating that the microphone is turned on.
  • Page 74 5-030-430-11(1) Copyright 2021 Sony Corporation...
  • Page 75 For details of the “Sony | Headphones Connect” app, access the following URL. https://rd1.sony.net/help/mdr/hpc/h_zz/ Hint The operations available with the “Sony | Headphones Connect” app vary depending on the audio device. The app specifications and screen design may change without prior notice. Related Topic...
  • Page 76 Wireless Neckband Speaker SRS-NS7 Installing “Sony | Headphones Connect” Download “Sony | Headphones Connect” from Google Play or the App Store and install it. For details on the “Sony | Headphones Connect” app, refer to the following URL. https://rd1.sony.net/help/mdr/hpc/h_zz/ When the installation is complete, start “Sony | Headphones Connect.”...
  • Page 77 SRS-NS7 Accessing support information from “Sony | Headphones Connect” You can access the latest support information from “Sony | Headphones Connect.” Select [Help] on the “Sony | Headphones Connect” screen. The [Headphones Connect Help] screen appears and support information is displayed.
  • Page 78 SRS-NS7 Updating the neckband speaker software Install the latest neckband speaker software using “Sony | Headphones Connect” to enjoy new functions or to resolve a certain number of issues with the neckband speaker. Always use the neckband speaker with the latest software installed.
  • Page 79 Help Guide Wireless Neckband Speaker SRS-NS7 About the indicator on the neckband speaker The indicator provides the following information concerning the neckband speaker. : Lit in blue / : Lit in orange / -: Unlit The neckband speaker is turned on (Flashes twice in blue.)

  • Page 80: Other Information

    The neckband speaker software is being updated: - - (Keeps flashing slowly in blue.) Initialization is complete: (Flashes 4 times in blue.) For details, see Initializing the neckband speaker. Related Topic Parts and controls Initializing the neckband speaker 5-030-430-11(1) Copyright 2021 Sony Corporation...
  • Page 81 A connection attempt is on hold/in process: (Stays lit in blue.) Other information Initialization is complete: (Flashes 4 times in blue.) For details, see Initializing the transmitter. Related Topic Parts and controls Initializing the transmitter 5-030-430-11(1) Copyright 2021 Sony Corporation...
  • Page 82 Help Guide Wireless Neckband Speaker SRS-NS7 Precautions On safety Refer to the Reference Guide supplied with the neckband speaker. Important information such as the model name is located on the bottom of the neckband speaker. If you experience discomfort while using the neckband speaker, stop using it immediately.
  • Page 83 5 °C - 35 °C (41 °F - 95 °F)). If the neckband speaker is used or left in outside the above range, the neckband speaker may automatically stop to protect internal circuitry. If you have any questions or problems concerning the neckband speaker that are not covered in this Help Guide, consult your nearest Sony dealer. 5-030-430-11(1) Copyright 2021 Sony Corporation...

  • Page 84: Notes On Charging

    The rechargeable built-in battery has a life span. As time passes and the number of times that the built-in battery is used increases, the capacity of the rechargeable built-in battery slowly decreases. When the amount of time that the built-in battery can be used seems significantly shorter, despite having been fully charged, contact your nearest Sony dealer.
  • Page 85 Do not leave the computer with the neckband speaker connected for a long period of time to prevent the computer's battery from running out of power. Related Topic Charging the neckband speaker 5-030-430-11(1) Copyright 2021 Sony Corporation...

  • Page 86: Notes On Water Resistant Feature

    Help Guide Wireless Neckband Speaker SRS-NS7 Notes on water resistant feature Water resistant performance of the neckband speaker The neckband speaker, with the cap closed securely, has a water resistant specification of IPX4 as specified in “Degree of protection against splashing water” of the IEC60529 “Ingress Protection Rating (IP Code) .”...
  • Page 87 5-030-430-11(1) Copyright 2021 Sony Corporation...
  • Page 88 If sand grains, etc. enter the fabric or other part of the neckband speaker, remove them carefully. Never use a vacuum cleaner, etc. on the neckband speaker. It may cause damage of the speaker section or other part of the neckband speaker. 5-030-430-11(1) Copyright 2021 Sony Corporation...

  • Page 89: About The Bluetooth Wireless Technology

    Help Guide Wireless Neckband Speaker SRS-NS7 About the BLUETOOTH wireless technology The BLUETOOTH wireless technology operates within a range of about 30 m (about 98 ft). Supported version and profiles of the BLUETOOTH standard A profile is a set of functions standardized for every characteristic of BLUETOOTH devices. The neckband speaker supports the following version and profiles of the BLUETOOTH standard.
  • Page 90 Keep the neckband speaker away from a device, such as a radio or a tuner. Use of the neckband speaker in the vicinity of such a device may cause noise in audio from the device. 5-030-430-11(1) Copyright 2021 Sony Corporation...

  • Page 91: License Notice

    Notes on the License This product contains software that Sony uses under a licensing agreement with the owner of its copyright. We are obligated to announce the contents of the agreement to customers under requirement by the owner of copyright for the software.
  • Page 92 Sony Corporation is under license. LDAC™ and LDAC logo are trademarks of Sony Corporation. WALKMAN and WALKMAN logo are registered trademarks of Sony Corporation. Apple, the Apple logo, iPhone, iPod touch, Mac and macOS are trademarks of Apple Inc., registered in the U.S. and other countries.

  • Page 93: What Can I Do To Solve A Problem

    For customers in China: https://service.sony.com.cn For customers in other countries/regions: https://www.sony-asia.com/support If the operations above do not work, consult your nearest Sony dealer. Related Topic Charging the neckband speaker Resetting the neckband speaker Initializing the neckband speaker Initializing the transmitter...
  • Page 94 Battery charging with a computer fails when the computer enters Standby (Sleep) or Hibernate mode. In such a case, change the power settings of the computer and charge the battery all over again. Related Topic Charging the neckband speaker About the indicator on the neckband speaker 5-030-430-11(1) Copyright 2021 Sony Corporation...
  • Page 95 BLUETOOTH connection is left unused for about 15 minutes. While charging is in progress, the neckband speaker does not turn on. Related Topic Charging the neckband speaker Automatic Power Off function 5-030-430-11(1) Copyright 2021 Sony Corporation...
  • Page 96 Help Guide Wireless Neckband Speaker SRS-NS7 No sound/Sound from only one speaker component/Low sound level/Distorted sound/Humming or noise in the speaker output/No voice or low voice from callers While connected with a TV While the 3D surround functions are active on the BRAVIA XR™ TV, no audio comes out from the TV. When you want to hear TV audio both from the TV and the neckband speaker, deactivate the 3D surround functions.
  • Page 97 Make sure that the microphone of the neckband speaker is not turned off. View the audio settings on the BLUETOOTH device to make sure that the neckband speaker is configured to output audio during a phone conversation. Make sure that the neckband speaker has a BLUETOOTH connection with the BLUETOOTH device. Pair the neckband speaker with the BLUETOOTH device all over again.
  • Page 98 What you can do with the “Sony | Headphones Connect” app 5-030-430-11(1) Copyright 2021 Sony Corporation...
  • Page 99 BLUETOOTH function on the device, and then turn it back on. This may solve the issue. Related Topic Connecting the transmitter with BLUETOOTH headphones About the indicator on the neckband speaker About the indicator on the transmitter Initializing the neckband speaker Initializing the transmitter 5-030-430-11(1) Copyright 2021 Sony Corporation...
  • Page 100 You cannot operate the neckband speaker after you troubleshoot pairing issues. etc. Note Resetting the neckband speaker does not delete its pairing information. Resetting the neckband speaker may change its volume, function, or sound settings. 5-030-430-11(1) Copyright 2021 Sony Corporation...
  • Page 101 BLUETOOTH devices is deleted. The pairing information of the supplied transmitter is not deleted in the course of initialization. Related Topic Connecting the neckband speaker with an Android™ smartphone or an iPhone via a BLUETOOTH connection Resetting the neckband speaker 5-030-430-11(1) Copyright 2021 Sony Corporation...

  • Page 102: Initializing The Transmitter

    The transmitter is initialized and the pairing information of all the BLUETOOTH devices is deleted. Initializing the transmitter does not delete the pairing information of the neckband speaker. Related Topic Connecting the transmitter with BLUETOOTH headphones 5-030-430-11(1) Copyright 2021 Sony Corporation...

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