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Product warranty or service will not be extended if: (1) the product is repaired, modified or altered, unless such repair, modification of alteration is authorized in writing by ASUS; or (2) the serial number of the product is defaced or missing.
Wi-Fi connection (on selected models only) ................33 Chapter 5 Troubleshooting Troubleshooting ..........................35 Appendix Windows 10 User Manual ® Starting for the first time ......................45 Using the Windows 10 UI ......................46 ® Keyboard shortcuts ........................50 ASUS contact information ASUS contact information ......................52...
Notices ASUS Recycling/Takeback Services ASUS recycling and takeback programs come from our commitment to the highest standards for protecting our environment. We believe in providing solutions for you to be able to responsibly recycle our products, batteries, other components, as well as the packaging materials. Please go to http://csr.asus.com/english/Takeback.htm for the detailed recycling information in different regions.
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Avertissement relatif aux batteries Lithium-Ion MISE EN GARDE: Danger d’explosion si la pile n’est pas remplacée correctement. Remplacer uniquement avec une pile de type semblable ou équivalent, recommandée par le fabricant. Mettez au rebut les batteries usagées conformément aux instructions du fabricant.
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KC: Korea Warning Statement VCCI: Japan Compliance Statement VCCI Class B Statement This is a Class B product based on the standard of the VCCI Council. If this is used near a radio or television receiver, it may cause radio interference. Install and use equipment according to the instruction manual.
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FCC Bluetooth Wireless Compliance The antenna used with this transmitter must not be colocated or operated in conjunction with any other antenna or transmitter subject to the conditions of the FCC Grant. Bluetooth Industry Canada Statement This Class B device meets all requirements of the Canadian interference-causing equipment regulations.
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WARNING! To prevent exposure to the optical drive’s laser, do not attempt to disassemble or repair the optical drive by yourself. For your safety, contact a professional technician for assistance. Service warning label WARNING! INVISIBLE LASER RADIATION WHEN OPEN. DO NOT STARE INTO BEAM OR VIEW DIRECTLY WITH OPTICAL INSTRUMENTS.
Safety information Disconnect the AC power and peripherals before cleaning. Wipe the Desktop PC using a clean cellulose sponge or chamois cloth dampened with solution of nonabrasive detergent and a few drops of warm water then remove any extra moisture with a dry cloth. DO NOT place on uneven or unstable work surfaces.
Where to find more information Refer to the following sources for additional information and for product and software updates. ASUS websites The ASUS website provides updated information on ASUS hardware and software products. Refer to the ASUS website www.asus.com. ASUS Local Technical Support Visit ASUS website at https://www.asus.com/support/contact for the contact information of...
Package contents Desktop PC Keyboard x1 Mouse x1 GL12CM Power cord x1 Installation Guide x1 Warranty Card x1 • If any of the above items is damaged or missing, contact your retailer. • The illustrated items above are for reference only. Actual product specifications may vary with different models.
All these values are encapsulated in a stunningly futuristic and stylish system casing. Read the ASUS Warranty Card before setting up your ASUS Desktop PC. Getting to know your computer Illustrations are for reference only. The ports, their locations and the chassis color vary with different models.
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PDA, and others. Power button. Press this button to turn on your computer. Headphone port. This port connects to a headphone or speaker. Supported by ASUS Audio Wizard. Secure Digital™ (SD) / Memory Stick (MS) card slot. Insert a supported memory card into this slot Optical disk drive bay.
Mount and secure the SSD to the tray with the screws that came along with your product. Push the tray gently into the SSD bay. Select a program from the AutoPlay window to access your files. You can only use the 7mm SSD in this module. ASUS GL12CM...
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Rear USB 2.0 ports. These Universal Serial Bus 2.0 (USB 2.0) ports connect to USB 2.0 devices such as a mouse, printer, scanner, camera, PDA, and others. USB 3.1 gen2 ports. The Universal Serial Bus 3.1 gen2 (USB 3.1 gen2) ports connect to USB 3.1 gen2 devices such as a mouse, printer, scanner, camera, PDA, and others.
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Expansion slot brackets. Remove the expansion slot bracket when installing an expansion card. ASUS Graphics Cards. The display output ports on these optional ASUS Graphics Cards may vary with different models. LAN (RJ-45) port. This port allows Gigabit connection to a Local Area Network (LAN) through a network hub.
Connecting an external monitor Using the ASUS Graphics Card (on selected models only) Connect your monitor to the display output port on the discrete ASUS Graphics Card. To connect an external monitor using the ASUS Graphics Card: Connect a monitor to a display output port on the ASUS Graphics Card.
This section describes how to turn on your computer after setting up your computer. Turning your computer ON To turn your computer ON: Turn your monitor ON. Press the power button on your computer. Power button Wait until the operating system loads automatically. ASUS GL12CM...
This desktop PC provides USB 2.0, USB 3.1 gen1 and USB 3.1 gen2 ports on the front and rear panels. The USB ports allow you to connect USB devices such as storage devices. To connect a USB storage device: • Insert the USB storage device to your computer. Front panel Rear panel ASUS GL12CM...
Connecting microphone and speakers This desktop PC comes with microphone ports and speaker ports on both the front and rear panels. The audio I/O ports located on the rear panel allow you to connect 2.1-channel, 4.1-channel, 5.1-channel, and 7.1-channel stereo speakers. Connecting Headphone and Mic Connecting headset and microphone Chapter 2: Connecting devices to your computer...
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Connecting 2.1-channel Speakers Connecting 4.1-channel Speakers ASUS GL12CM...
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Connecting 5.1-channel Speakers Connecting 7.1-channel Speakers Chapter 2: Connecting devices to your computer...
From the Start menu, click Settings > System > Display. Configure the settings for your displays. For some graphic cards, only the monitor that is set to be the primary display has display during POST. The dual display function works only under Windows. ASUS GL12CM...
Connecting an HDTV Connect a High Definition TV (HDTV) to the HDMI port of your computer. • You need an HDMI cable to connect the HDTV and the computer. The HDMI cable is purchased separately. • To get the best display performance, ensure that your HDMI cable is less than 15 meters. Chapter 2: Connecting devices to your computer...
• Adjust the back of your chair so that the base of your spine is firmly supported and angled slightly backward. • Sit upright with your knees, elbows and hips at an approximately 90º angle when you are at the PC. • Place the monitor directly in front of you, and turn the top of the monitor screen even with your eye level so that your eyes look slightly downward. • Keep the mouse close to the keyboard, and if necessary, use a wrist rest for support to reduce the pressure on your wrists while typing. • Use your Desktop PC in a comfortably-lit area, and keep it away from sources of glare such as windows and straight sunlight. • Take regular mini-breaks from using your Desktop PC. ASUS GL12CM...
Using the optical drive Inserting an optical disc To insert an optical disc: While your system is on, press the eject button to open the tray. Place the disc to the optical drive with the label side facing up. Push the tray gently to close it. Select a program from the AutoPlay window to access your files.
DSL/cable modem. Modem LINE RESET RJ-45 cable Turn on the DSL/cable modem and your computer. Configure the necessary Internet connection settings. • Contact your network administrator for details or assistance in setting up your Internet connection. • For more details, refer to the sections Configuring a dynamic IP/PPPoE network connection or Configuring a static IP network connection. ASUS GL12CM...
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Connecting via a local area network (LAN) To connect via a LAN: Connect one end of an RJ-45 cable to the LAN (RJ-45) port on the rear panel of your computer and the other end to your LAN. RJ-45 cable Turn on your computer.
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From the Open Network and Sharing Center screen, click Change Adapter settings. Right-click on your LAN and select Properties. Click Internet Protocol Version 4(TCP/ IPv4) and click Properties. Click Obtain an IP address automatically and click OK. Continue to the next steps if you are using PPPoE connection. ASUS GL12CM...
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Return to the Network and Sharing Center and then click Set up a new connection or network. Select Connect to the Internet and click Next. Select Broadband (PPPoE) and click Next. Follow the next onscreen instructions to complete the setup. Configuring a static IP network connection To configure a static IP network connection: Repeat steps 1 to 4 of the previous section.
To establish a wireless connection, you need to connect to a wireless access point (AP). Wireless AP Modem To increase the range and sensitivity of the wireless radio signal, connect the external antennas to the antenna connectors on the ASUS WLAN Card. ASUS GL12CM...
End Task. • If the keyboard is not responding, press and hold the Power button on the top of your chassis until the computer shuts down. Then press the Power button to turn it I cannot connect to a wireless network using the ASUS WLAN Card (on selected models only)? • Ensure that you enter the correct network security key for the wireless network you want to connect to.
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No display on the monitor. • Check if the monitor is powered on. • Ensure that your monitor is properly connected to the video output port on your computer. • If your computer comes with a discrete graphics card, ensure that you connect your monitor to a video output port on the discrete graphics card. • Check if any of the pins on the monitor video connector is bent. If you discover bent pins, replace the monitor video connector cable. • Check if your monitor is plugged to a power source properly. • Refer to the documentation that came with your monitor for more troubleshooting information. When using multiple monitors, only one monitor has display. •...
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Windows notification area, then click • If it is not muted, click and drag the slider to adjust the volume. • Connect your speakers to another computer to test if the speakers arer working properly. The DVD drive cannot read a disc. • Check if the disc is placed with the label side facing up. • Check if the disc is centered in the tray, especially for the discs with non-standard size or shape. • Check if the disc is scratched or damaged. ASUS GL12CM...
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• E nsure that the power cord is properly Your computer’s power cord connected. is not properly connected. • U se other compatible power cord. PSU (Power supply unit) Contact the ASUS Service Center about problems installing another PSU on your computer. Chapter 5: Troubleshooting...
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Ensure the LAN LED is on. If not, try LAN cable problems another LAN cable. If it still does not work, contact the ASUS service center. Your computer is not Ensure that your computer is properly Cannot access the properly connected to a connected to a router or hub.
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Memory module problems The system often that you have installed, then try again. hangs or freezes. • C ontact the ASUS Service Center for assistance. There is not enough Move your computer to an area with air ventilation for your better air flow.
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• C ontact the ASUS Service Center for assistance. If the problem still persists, refer to your Desktop PC’s warranty card and contact the ASUS Service Center. Visit the ASUS Support site at https://www.asus.com/support for the service center information.
Follow the onscreen instructions to configure the following basic items: • Personalize • Get online • Settings • Your account Wait until Windows® 10 finishes installing the apps and system settings. After the installation, the Windows® 10 desktop appears. ASUS Desktop PC...
Using the Windows 10 UI ® The Windows ® 10 User Interface (UI) includes the favorite Start menu and the tiled-formatted Start screen. It includes the following features you can use while working on your Desktop PC. Click your account name to change the Click to expand the Start screen picture, sign out of your account, or lock your Desktop PC Click to launch the Start menu Pin on or launch an app...
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Some apps require signing in to your Microsoft account before they are fully launched. Click to restore the Start screen Moving apps on the Start screen You can move apps from the Start screen simply through dragging and dropping the app to your preferred location. Unpinning apps from the Start screen To unpin an app from the Start screen, right-click on the app to activate its settings bar then click Unpin from Start. ASUS Desktop PC...
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Taskbar Windows® 10 comes with the standard taskbar, which keeps all your currently running apps or items in the background. Unpinning apps from the taskbar From the Start screen or taskbar, right-click the app you want to unpin. Click Unpin from Start or Unpin this program from taskbar to remove the app from the Start screen or taskbar.
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Snap another app to your preferred location on the screen. Using your keyboard a) Launch an app, press and the arrow keys to select the direction where you want to snap the app in place. b) Snap another app using and the arrow keys. ASUS Desktop PC...
Keyboard shortcuts Using your keyboard, you can also use the following shortcuts to help you launch apps and navigate Windows ® Switches between the Start screen and the last running app Launches the desktop + <D> Launches File Explorer + <E> Activates the File search function + <F>...
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From the Start menu, click Settings > Update & security > Recovery. Scroll down to view the Remove everything and reinstall Windows option. Under this option, click Get started. Follow the onscreen instructions to complete the reinstallation and reset process. ASUS Desktop PC...
800 Corporate Way, Fremont, CA 94539, USA Telephone +1-510-739-3777 Fax +1-510-608-4555 Web site http://www.asus.com/us/ Technical Support Support fax +1-812-284-0883 Telephone +1-812-282-2787 Online support http://qr.asus.com/techserv ASUS COMPUTER GmbH (Germany and Austria) Address Harkort Str. 21-23, D-40880 Ratingen, Germany Fax +49-2102-959931 Web site http://www.asus.com/de Online contact http://eu-rma.asus.com/sales Technical Support Telephone +49-2102-5789555 Support Fax +49-2102-959911 Online support http://qr.asus.com/techserv...