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Chapter 3. Recovery system
Introduction
Reset this PC is a built-in recovery tool that enables users to restore their operating system to its
original state. This preserves their data and important customizations, without the need to back
up their data in advance.
The following Reset this PC features are available to users from multiple locations within
Windows:
keep my files
Fixes software problems by reinstalling the factory default configuration. This preserves the
personal files, and deletes apps and settings.
Remove everything
Prepares the computer for recycling or transfer of ownership. This reinstalls the factory default
configuration and returns all user data and applications to the state of their original Out-of-Box
Experience (OOBE).
Using Reset this PC
Reset this PC can be launched using one of the following methods:
• Power button + Volume up button:
- Shut down the computer and wait at least five seconds.
- Press and hold the volume up button and then press the Power button, until the Novo
Menu appears on the screen.
- Novo menu
• Windows PC settings:
- Windows PC settings
For more instructions, see the Windows Help and Support file on your computer.
When I purchased my computer, it included a copy of Windows. How can I
determine whether the copy of Windows is preinstalled by Lenovo?
On the outside of the sales package of your computer, you should find a label containing
configuration information for your computer. Check the printed string next to OS. If it contains
Windows or WIN, the copy of Windows was preinstalled by Lenovo.
What is the Recovery Partition?
If your computer is preinstalled with any version of Windows 10, the storage device of your
computer contains a Recovery Partition. This partition contains the image file of the preinstalled
Windows operating system. In cases of system failure, you can use the Lenovo OneKey
Recovery system or the Windows Reset feature to restore the operating system to its factory
status.
Note: The Recovery Partition is not assigned a drive letter and cannot be accessed through Windows File
Explorer.
System Recovery
Update&security
Troubleshoot
Reset this PC
Recovery
28
Reset this PC
select Start.
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Table of Contents
Troubleshooting
