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Epson DS-530N User Manual
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Epson DS-530N User Manual

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DS-530/DS-770 User's Guide

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Summary of Contents for Epson DS-530N

  • Page 1 DS-530/DS-770 User's Guide...

  • Page 3: Table Of Contents

    Adding and Assigning Scan Jobs with Document Capture Pro - Windows ....... 47 Assigning Start Button Settings or Scan Jobs - Mac ..............49 Starting a Scan Using the Epson Scan 2 Icon ................51 Starting a Scan from a Scanning Program..................53 Scanning with Document Capture Pro in Standard View..............
  • Page 4 Scanning Two Originals onto One Sheet (Stitching Images) ............73 Scanning Multi-Page Originals as Separate Files - Windows ............76 Saving Scanned Documents as a Searchable PDF Using Epson Scan 2 ........80 Saving Scanned Documents as a Searchable PDF with Document Capture - Mac....... 81 Saving a Scan as an Office Format File..................
  • Page 5 Electrical Specifications ........................138 Environmental Specifications ......................139 Flatbed Scanner Dock Specifications....................139 Safety and Approvals Specifications ....................140 Notices ..............................141 Important Safety Instructions......................141 Restrictions on Copying ........................143 Default Delay Times for Power Management for Epson Products............ 144...
  • Page 6 Binding Arbitration and Class Waiver ....................144 Trademarks ............................147 Copyright Notice..........................147 libTIFF Software Acknowledgment....................148 A Note Concerning Responsible Use of Copyrighted Materials........... 149 Copyright Attribution ........................149...

  • Page 7: Ds-530/Ds-770 User's Guide

    DS-530/DS-770 User's Guide Welcome to the DS-530/DS-770 User's Guide. For a printable PDF copy of this guide, click here.

  • Page 8: Scanner Basics

    Changing the Power Off and Sleep Timer Settings Scanner Parts Locations See these sections to identify the parts on your scanner. Scanner Parts Scanner Buttons and Lights User Replaceable Epson Scanner Parts and Accessories Parent topic: Scanner Basics Scanner Parts...
  • Page 9 ADF (Automatic Document Feeder) Edge guides Input tray Input tray extension Output tray Output tray extensions Stopper Kensington security slot USB port...
  • Page 10 Power inlet Cover open lever Scanner cover Pickup rollers Separation rollers AC adapter...

  • Page 11: Scanner Buttons And Lights

    Power cord USB cable Parent topic: Scanner Parts Locations Scanner Buttons and Lights Buttons power button double feed detection skip button slow mode button stop button start button...

  • Page 12: User Replaceable Epson Scanner Parts And Accessories

    (U.S. sales), epson.ca (Canadian sales), or epson.com.jm (Caribbean sales). You can also purchase accessories from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Part Part number Carrier sheet B12B819051...

  • Page 13: Changing The Power Off And Sleep Timer Settings

    Scanner Parts Locations Changing the Power Off and Sleep Timer Settings You can use the Epson Scan 2 Utility to change the time period before the scanner enters sleep mode and turns off automatically. 1. Do one of the following to access the Epson Scan 2 Utility: •...
  • Page 14 4. Select the length of time after which you want the scanner to automatically turn off when not in use as the Power Off Timer setting. 5. Click Set to save the settings. 6. Close the Epson Scan 2 Utility. Parent topic: Scanner Basics...

  • Page 15: Loading Originals

    Loading Originals Follow the instructions here to load your originals into the scanner. Loading Originals in the Input Tray Loading Plastic and Laminated Cards in the Input Tray Loading Special Originals Loading Originals in the Input Tray You can load originals that meet the document specifications in the input tray. Caution: Do not load photos, or valuable original documents or artwork, directly into the input tray.
  • Page 16 Note: If you are loading an original that is 15.5 inches (393.8 mm) or longer, do not pull out the input or output tray extensions and do not open the stopper. 3. Slide the input tray edge guides all the way out. 4.
  • Page 17 5. Stack the originals with the printed side facing down and slide the stack so the leading edge is at an angle as shown.
  • Page 18 6. Load standard originals into the input tray printed side down and top edge first, and guide them in until they meet resistance. • If you are loading paper business cards, load up to 15 (DS-530) or 30 (DS-770) cards printed side down and long edge first into the input tray horizontally, and slide them in until they meet resistance.
  • Page 20 • If you are loading hole-punched originals, load them with the holes facing down or to the side as shown. The holes must be within 1.2 inches (30 mm) of the edge of the originals. 7. Slide the edge guides against the edges of the original.
  • Page 21 Note: If you are scanning originals that are 15.5 inches (393.8 mm) or longer, support the original as it enters into and ejects from the scanner as shown. 8. If necessary during scanning, adjust the position of the stopper on the output tray extension to fit the ejected originals.

  • Page 22: Loading Multiple Sizes Of Originals In The Input Tray

    If scanning thin or wrinkled paper causes paper jams, press the slow mode button once before scanning to slow down the feeding speed; press it again to return to normal speed. Loading Multiple Sizes of Originals in the Input Tray Original Document Specifications Parent topic: Loading Originals...
  • Page 23 2. Pull out the output tray and its extension, and open the stopper. Note: If you are loading originals that are 15.5 inches (393.8 mm) or longer, do not pull out the input or output tray extensions and do not open the stopper. 3.
  • Page 24 4. Load the originals in the input tray in descending order of paper size with the widest at the back and the narrowest at the front. Slide them in until they meet resistance. Make sure the printed sides are facedown and the top edges are slightly angled in the input tray. 5.

  • Page 25: Original Document Specifications

    If scanning thin or wrinkled paper causes paper jams, press the slow mode button once before scanning to slow down the feeding speed; press it again to return to normal speed. Parent topic: Loading Originals in the Input Tray Related references Original Document Specifications Original Document Specifications You can load original documents that meet these specifications in your scanner.
  • Page 26 Paper type Paper size Paper weight Loading capacity Plain paper Letter (8.5 × 11 inches 7 to 110 lb 21 lb (80 g/m²): 50 sheets [216 × 279 mm]) (27 to 413 g/m²) Fine paper 24 lb (90 g/m²): 43 sheets Legal (8.5 ×...
  • Page 27 Paper type Paper size Paper weight Loading capacity Plain paper Letter (8.5 × 11 inches 7 to 110 lb 21 lb (80 g/m²): 100 [216 × 279 mm]) (27 to 413 g/m²) sheets Fine paper 24 lb (90 g/m²): 86 sheets A4 (8.3 ×...
  • Page 28 Paper type Paper size Paper weight Loading capacity Plain paper Legal (8.5 × 14 inches 7 to 110 lb 21 lb (80 g/m²): 80 sheets [216 × 356 mm]) (27 to 413 g/m²) Fine paper 24 lb (90 g/m²): 69 sheets Recycled paper 28 lb (104 g/m²): 59 sheets...

  • Page 29: Loading Plastic And Laminated Cards In The Input Tray

    • Originals containing staples or paper clips • Originals with holes on the bottom of them • Originals that are bound • Originals with carbon paper backing • Transparencies • Glossy originals • Carbon-less paper • Perforated originals • Originals with labels or stickers •...
  • Page 30 2. Slide the input tray edge guides all the way out. 3. Load plastic or laminated cards printed side down and long edge first into the input tray horizontally, and slide them in until they meet resistance.
  • Page 31 Note: Do not load plastic cards vertically.
  • Page 32 4. Slide the edge guides against the edges of the card. 5. Turn off the Detect Double Feed setting on the Main Settings tab in Epson Scan 2 when scanning the cards. Note: If you do not disable the Detect Double Feed setting and a double feed error occurs, remove the plastic or laminated card from the input tray and reload it.

  • Page 33: Plastic And Laminated Card Specifications

    Plastic and Laminated Card Specifications Parent topic: Loading Originals Related topics Scanning Plastic and Laminated Card Specifications You can load original plastic and laminated cards that meet these specifications in your scanner. Paper type Paper size Paper thickness Loading capacity Plastic cards, 2.1 ×...
  • Page 34 2. Pull out the output tray and its extension, and open the stopper. Note: If you are loading originals that are 15.5 inches (393.8 mm) or longer, do not pull out the input or output tray extensions and do not open the stopper. 3.
  • Page 35 4. Load envelopes vertically in the input tray with the printable side down and the flap facing as shown. Slide in the envelopes until they meet resistance.
  • Page 36 5. Do one of the following to load a photo, or folded or irregularly shaped originals: • For a Letter- or A4-size or larger original, fold it as shown and place it in the center of an optional carrier sheet. Make sure the illustration on the front edge of the carrier sheet is facing up. •...
  • Page 37 6. Load the carrier sheet in the input tray as shown until it meets resistance. Folded original...
  • Page 38 Photo or irregularly shaped original 7. Slide the edge guides against the edges of the original or carrier sheet. 8. Turn off the Detect Double Feed setting on the Main Settings tab in Epson Scan 2 when scanning special originals.

  • Page 39: Special Original Specifications

    9. If necessary during scanning, adjust the position of the stopper on the output tray extension to fit the ejected originals. Note: If thicker paper does not eject properly or falls from the output tray, push in the output tray and allow the originals to eject freely onto the surface below the scanner.
  • Page 40 Paper type Paper size Paper thickness Loading capacity Irregularly shaped Up to this size: A4 (8.3 × 11.7 0.012 inch (0.3 mm) 5 carrier sheets originals inches [210 × 297 mm]) maximum (load only in a carrier (excluding the sheet) thickness of the carrier sheet) DS-770...

  • Page 41: Using The Network Interface Unit

    See these sections to use the optional Epson Network Interface Unit to scan over a network. Note: You cannot use the Epson Network Interface Unit and flatbed scanner dock options at the same time. You also cannot use a USB and network connection at the same time.

  • Page 42: Connecting The Network Interface Unit

    Then follow the instructions here to set up computers for network scanning using the Epson Scan 2 Utility. Note: Make a note of the IP address or host name of the Epson Network Interface Unit so you can enter it in these steps.
  • Page 43 You see a screen like this: Note: If you see an Enable Editing button (Windows) or a lock icon (Mac), click it so that you can modify the scanner settings. 3. Select your scanner and click Add.

  • Page 44: Scanning To Network Computers From The Network Interface Unit - Windows

    • Under Search for Network, select the IP address of your Epson Network Interface Unit and click Add. • Select the Enter address setting, type in the IP address or host name of your Epson Network Interface Unit, and click Add.
  • Page 45 Epson Network Interface Unit. 1. Press the OK button on the Epson Network Interface Unit. 2. On the LCD screen of the Epson Network Interface Unit, select the computer you want to send the scanned file to and press the OK button.

  • Page 46: Scanning

    (Windows) or Document Capture (Mac) and the scan job you have assigned to the button. Note: Make sure Epson Scan 2 and either Document Capture Pro (Windows) or Document Capture (Mac) are installed on the computer connected to the scanner. Document Capture (Mac) does not support scanning from the start button on your scanner using the Epson Network Interface Unit;...

  • Page 47: Adding And Assigning Scan Jobs With Document Capture Pro - Windows

    1. Do one of the following to start Document Capture Pro: • Windows 10: Click and select Epson Software > Document Capture Pro. • Windows 8.x: Navigate to the Apps screen and select Document Capture Pro. • Windows (other versions): Click or Start, and select All Programs or Programs.
  • Page 48 You see a window like this: 3. Click the Job Settings button. Note: If you do not see the button, click the < symbol in the Job bar.

  • Page 49: Assigning Start Button Settings Or Scan Jobs - Mac

    You see a window like this: 4. To add a scan job, click the New Job icon, enter a name for the new job, select settings as necessary, and click OK. You can now use the new scan job when you scan with Document Capture Pro. Note: See the Help information in Document Capture Pro for details.
  • Page 50 1. Start Document Capture on a computer connected to the product. 2. Click the Manage Job icon from the toolbar at the top of the window. You see a window showing the current scan job list. 3. If you want to add a scan job, click Add or the + icon, enter a name for the new job, select settings as necessary, and click OK.

  • Page 51: Starting A Scan Using The Epson Scan 2 Icon

    Starting a Scan Using the Epson Scan 2 Icon You can start the Epson Scan 2 program to select scan settings, scan, and save the scanned image to a file. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section.
  • Page 52 You see an Epson Scan 2 window like this:...

  • Page 53: Starting A Scan From A Scanning Program

    Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
  • Page 54 You see an Epson Scan 2 window like this:...

  • Page 55: Scanning With Document Capture Pro In Standard View

    2. Do one of the following to start Document Capture Pro: • Windows 10: Click and select Epson Software > Document Capture Pro. • Windows 8.x: Navigate to the Apps screen and select Document Capture Pro. • Windows (other versions): Click or Start, and select All Programs or Programs.
  • Page 56 You see a window like this: 4. Select Scan Settings from the Scan Setting Name list (or select Scan > Scan Settings from the menu bar).
  • Page 57 You see a window like this: 5. Select any displayed settings you want to use and click OK. Note: See the help information in Document Capture Pro for details. 6. Click Scan.
  • Page 58 You see a preview of your scan in the Document Capture Pro window. Note: You may have to close the Epson Scan 2 window to view your scan in the Document Capture Pro window. 7. If you would like to scan additional originals and add them to the current captured images, click the Add Page(s) icon and follow the instructions on the screen.

  • Page 59: Scanning With Document Capture Pro In Simple View

    2. Do one of the following to start Document Capture Pro: • Windows 10: Click and select Epson Software > Document Capture Pro. • Windows 8.x: Navigate to the Apps screen and select Document Capture Pro. • Windows (other versions): Click or Start, and select All Programs or Programs.
  • Page 60 4. Click Select Scanner and select your scanner from the scanner list, if necessary. 5. If you want to use a scan job, click one of the job icons in the Job section of the window to complete and send your scan with one click. 6.

  • Page 61: Scanning With Document Capture - Mac

    Document Capture for details. 1. Load your original in the product. 2. Open the Applications folder, open the Epson Software folder, and select Document Capture. You see a window like this: Note: You may need to select your scanner from the scanner list.
  • Page 62 5. If you want to select detailed scan settings, close the Scan Settings window, open the Scan menu at the top of the Mac desktop, and select Displays the EPSON Scan Setup Screen. 6. Click the Scan icon and select any detailed scan settings you want to use from the Epson Scan 2 window.
  • Page 63 7. Click Scan. You see a preview of your scan in the Document Capture window. Note: You may have to close the Epson Scan 2 window to view your scan in the Document Capture window. 8. If you would like to scan additional originals and add them to the current captured images, click the + icon, select Acquire from Scanner, and repeat the previous steps.

  • Page 64: Scanning In Epson Scan 2

    Loading Originals in the Input Tray Scanning in Epson Scan 2 Epson Scan 2 automatically scans your document and saves the scanned file in PDF format in your operating system's Documents or My Documents folder, or opens it in your scanning program. You can select settings, preview, and change the scanned file settings as necessary.
  • Page 65 You see this window:...
  • Page 66 4. Select the Scanning Side setting that matches the sides of the original that you want to scan. 5. Select the Document Size setting that matches the size of your original, or select Auto Detect to have Epson Scan 2 automatically detect the size. You can select Customize to enter a custom size, if necessary.
  • Page 67 Epson Scan 2 previews your original and displays the results in the Epson Scan 2 window. 11. Reinsert your original into the ADF. 12. If scanning an original in a carrier sheet or other special original, see the link below for other setting requirements for special documents.

  • Page 68: Additional Scanning Settings - Main Settings Tab

    Loading Originals in the Input Tray Additional Scanning Settings - Main Settings Tab You can select these additional scanning settings on the Epson Scan 2 Main Settings tab. Rotate Rotates the original image clockwise to the desired angle before scanning it. Select Auto to allow your product to automatically rotate the image based on the orientation of the text (may take longer to scan).

  • Page 69: Additional Scanning Settings - Advanced Settings Tab

    Additional Scanning Settings - Advanced Settings Tab You can select these additional scanning settings on the Epson Scan 2 Advanced Settings tab. Not all adjustment settings may be available, depending on other settings you have chosen.
  • Page 70 Corrects shadowing around the edges of the image by filling the shadows with black or white. Remove Punch Holes Removes the shadows caused by holes on the edges of the original. Dual Image Output Scans the original image twice using different output settings (Windows only). Parent topic: Scanning in Epson Scan 2...

  • Page 71: Scanning Settings For Special Documents

    Scanning Settings for Special Documents You need to select specific options on the Main Settings tab in Epson Scan 2 when scanning special originals. Type of original Required settings Envelope Select Off as the Detect Double Feed setting. Plastic cards Select Plastic Card (Landscape) as the Document Size setting and Off as the Detect Double Feed setting.

  • Page 72: Scan Resolution Guidelines

    You can save multi-page documents in one PDF file. Recognized text in the scanned document can be searched. Parent topic: Scanning in Epson Scan 2 Scan Resolution Guidelines The resolution setting in your scanning software, measured in dpi (dots per inch), controls the amount of detail captured in your scans.

  • Page 73: Scanning Special Projects

    You can scan both sides of a double-sided or folded original and combine them into a single image with the Epson Scan 2 Stitch Images settings (not available for all products). Note: The settings may vary, depending on the software version you are using. See the help information in Document Capture Pro for details.
  • Page 74 2. Do one of the following to start Document Capture Pro: • Windows 10: Click and select Epson Software > Document Capture Pro. • Windows 8.x: Navigate to the Apps screen and select Document Capture Pro. • Windows (other versions): Click or Start and select All Programs or Programs.
  • Page 75 4. Click the Scan Settings button, then click Detailed Settings. You see an Epson Scan 2 window like this:...

  • Page 76: Scanning Multi-Page Originals As Separate Files - Windows

    The scanned image is displayed. Note: If the scanned images are not stitched together in the correct orientation, click Scanning Side on the Epson Scan 2 window, select Settings, set the Binding Edge to Left or Top, and rescan the document.
  • Page 77 You see the Document Capture Pro window. 3. If you see a Switch to Simple View button in the upper right corner of the window, click it. You see a window like this:...
  • Page 78 4. Click the Scan Settings button. You see a window like this: 5. Select any displayed settings you want to use and click OK. Note: See the help information in Document Capture Pro for details. 6. Click one of the destination icons (except Print) in the Scan and... section of the window. Your product starts scanning and you see the settings window.
  • Page 79 You see a window like this: 9. Select the method you used to separate the originals as the Separator setting. Note: See the help information in Document Capture Pro for details. 10. If necessary, select Create Folder and select a folder name. 11.

  • Page 80: Saving Scanned Documents As A Searchable Pdf Using Epson Scan 2

    Optical Character Recognition (OCR) and then embedded in the scanned original. Note: The required Epson Scan 2 OCR Component is installed automatically when you install your product software as instructed on the Start Here sheet. If you install your scanner software programs individually, be sure to also install this component if you want to perform OCR.

  • Page 81: Saving Scanned Documents As A Searchable Pdf With Document Capture - Mac

    Note: The settings may vary, depending on the software version you are using. See the Help information in Document Capture for details. 1. Load your original in the product for scanning. 2. Open the Applications folder, open the Epson Software folder, and select Document Capture.
  • Page 82 You see a window like this: Note: You may need to select your scanner from the scanner list. 3. Click the Scan icon.
  • Page 83 5. If you want to select detailed scan settings, close the Scan Settings window, open the Scan menu at the top of the Mac desktop, and select Displays the EPSON Scan Setup Screen. 6. Click the Scan icon and select any detailed scan settings you want to use from the Epson Scan 2 window. 7. Click Scan.
  • Page 84 You see a preview of your scan in the Document Capture window. Note: You may have to close the Epson Scan 2 window to view your scan in the Document Capture window. 8. If you would like to scan additional originals and add them to the current captured images, click the + icon, select Acquire from Scanner, and repeat the previous steps.

  • Page 85: Saving A Scan As An Office Format File

    2. Do one of the following to start Document Capture Pro: • Windows 10: Click and select Epson Software > Document Capture Pro. • Windows 8.x: Navigate to the Apps screen and select Document Capture Pro. • Windows (other versions): Click or Start, and select All Programs or Programs.
  • Page 86 4. Click the Scan Settings button. You see a window like this: 5. Select any displayed settings you want to use and click OK. Note: See the help information in Document Capture Pro for details. 6. Click one of the destination icons (except Print) to choose where to send your scanned files. Your product starts scanning and you see the settings window.

  • Page 87: Saving A Scan As An Office Format File - Mac

    Document Capture for details. 1. Load your original in the product for scanning. 2. Open the Applications folder, open the Epson Software folder, and select Document Capture. You see a window like this: Note: You may need to select your scanner from the scanner list.
  • Page 88 5. If you want to select detailed scan settings, close the Scan Settings window, open the Scan menu at the top of the Mac desktop, and select Displays the EPSON Scan Setup Screen. 6. Click the Scan icon and select any detailed scan settings you want to use from the Epson Scan 2 window.
  • Page 89 7. Click Scan. You see a preview of your scan in the Document Capture window. Note: You may have to close the Epson Scan 2 window to view your scan in the Document Capture window. 8. If you would like to scan additional originals and add them to the current captured images, click the + icon, select Acquire from Scanner, and repeat the previous steps.

  • Page 90: Scanning To A Sharepoint Server Or Cloud Service

    2. Do one of the following to start Document Capture Pro: • Windows 10: Click and select Epson Software > Document Capture Pro. • Windows 8.x: Navigate to the Apps screen and select Document Capture Pro. • Windows (other versions): Click or Start, and select All Programs or Programs.
  • Page 91 You see a window like this:...
  • Page 92 4. Click the Scan Settings button. You see a window like this: 5. Select any displayed settings you want to use and click OK. Note: See the help information in Document Capture Pro for details. 6. Click one of the cloud server or service destination icons in the Scan and... section of the window. Your product starts scanning and you see the settings window.
  • Page 93 8. Adjust any settings and click OK. Note: See the help information in Document Capture Pro for details. Your originals are uploaded to the indicated server or cloud service. Parent topic: Scanning Special Projects Related tasks Loading Originals in the Input Tray...

  • Page 94: Using The Optional Flatbed Scanner Dock - Windows

    To attach the flatbed scanner and dock to your document scanner, follow the installation instructions that came with your flatbed scanner dock. Note: You cannot use the flatbed scanner dock and Epson Network Interface Unit options at the same time.

  • Page 95: Scanning From The Flatbed Scanner Dock

    Stopper Output tray extension Scanner cover/output tray USB port 1 (for connecting flatbed dock to computer) USB port 2 (for connecting flatbed dock to document scanner) Power inlet Parent topic: Using the Optional Flatbed Scanner Dock - Windows Scanning from the Flatbed Scanner Dock See these sections to scan when using the optional flatbed scanner dock.
  • Page 96 Caution: Make sure the scanner is placed on a flat surface. Do not place heavy objects on the scanner glass and do not press on the glass with too much force, or it may damage the scanner. Do not leave photos on the scanner glass for an extended period, or they may stick to the glass.
  • Page 97 2. Open the flatbed scanner cover.
  • Page 98 3. Place your original facedown on the scanner glass with the top edge facing as shown. Slide the original to the edges of the indicated corner.

  • Page 99: Scanning From The Adf With The Flatbed Scanner Dock Attached

    4. Close the flatbed scanner cover gently to keep your original in place. If you are scanning a book or other thick document, hold the scanner cover down as you scan. 5. Start Epson Scan 2. 6. Select Scanner Glass as the Document Source setting.
  • Page 100 • Extend the output tray a little longer than the length of the original and move the stopper forward or backward as necessary.
  • Page 101 For originals between 8.2 inches and 11.7 inches (210 mm to 297 mm) long: • Open and extend the document scanner's input tray, open the flatbed scanner's stopper, and slide the stopper forward or backward so that it is a little longer than the length of the original. (Do not open the output tray on the document scanner.)

  • Page 102: Cleaning The Flatbed Scanner Dock

    Scanning from the Flatbed Scanner Dock Related tasks Scanning from the Docked Flatbed Scanner Scanning in Epson Scan 2 Cleaning the Flatbed Scanner Dock To keep your product working at its best, you should clean it several times a year.
  • Page 103 1. Turn off the document scanner using the power button. Note: There is no power button on the flatbed scanner. 2. Unplug the AC power cord and disconnect the USB cable that connects the flatbed scanner dock to the computer. 3.

  • Page 104: Transporting The Flatbed Scanner Dock

    Transporting the Flatbed Scanner Dock If you need to ship your product, transport it a long distance, or store it for an extended period, prepare it for transportation as described here. Note: If you are transporting only the flatbed scanner dock (without the document scanner), follow the installation instructions that came with the flatbed scanner dock in reverse to remove the flatbed scanner and dock from the document scanner.
  • Page 105 3. Lift the entire scanner unit as shown, making sure to keep it level during transport. 4. Place the scanner unit in its original packing materials if possible, or use equivalent materials with cushioning around the scanner. Caution: Avoid turning the scanner upside down when transporting it or you may damage the scanner.

  • Page 106: Cleaning And Transporting Your Scanner

    Cleaning and Transporting Your Scanner See these sections if you need to clean or transport your scanner. Cleaning Your Scanner Cleaning Inside Your Scanner Checking the Scanner Roller Counter Replacing the Scanner Rollers Transporting Your Scanner Cleaning Your Scanner To keep your product working at its best, you should clean it several times a year. Caution: Do not use a hard brush, alcohol, or paint thinner to clean the product or you may damage it.
  • Page 107 3. Pull down on the cover open lever and open the scanner cover. 4. Use a genuine Epson cleaning kit or a soft, moist cloth to wipe off any dust or dirt on the glass scanning surfaces and the rollers inside the scanner cover. If the glass surface is stained with grease or some other hard-to-remove material, use a genuine Epson cleaning kit to remove stains.
  • Page 108 5. Use a cotton swab to wipe off any dust or dirt on the sensors. Caution: Do not use liquid or glass cleaner on the cotton swab. 6. Wipe off any dust or dirt on the separation roller using a genuine Epson cleaning kit or a soft, moist cloth.
  • Page 109 7. Wipe off any dust or dirt on the pickup roller using a genuine Epson cleaning kit or a soft, moist cloth. Caution: Use only a genuine Epson cleaning kit or soft, moist cloth to clean the roller; using a dry cloth may damage the surface of the roller.

  • Page 110: Checking The Scanner Roller Counter

    1. Make sure the scanner is turned on and connected to your computer. 2. Do one of the following to open the Epson Scan 2 Utility: • Windows 10: Click and select EPSON > Epson Scan 2 Utility. • Windows 8.x: Navigate to the Apps screen and select Epson Scan 2 Utility.

  • Page 111: Replacing The Scanner Rollers

    Start > All Programs or Programs > EPSON > Epson Scan 2 > Epson Scan 2 Utility. • Mac: Open the Applications folder, click Epson Software, and click Epson Scan 2 Utility. 3. Click the Counter tab. You see a screen like this: 4.
  • Page 112 1. Turn off the scanner. 2. Unplug the AC adapter. 3. Disconnect any connected cables. 4. Pull down on the cover open lever and open the scanner cover.
  • Page 113 5. Press down on the pickup roller cover latch and pull up the cover to remove it.
  • Page 114 6. Pull down the tab on the pickup rollers and slide the rollers to the right to remove them. 7. To install the new pickup rollers, align the notches on the roller unit and slide it to the left. Press up on the tab to secure the rollers.
  • Page 115 8. Align the bottom edge of the pickup roller cover into the notches as shown and press it down until it clicks into place. Note: If you are not able to close the cover, the pickup rollers are not installed correctly. Remove the roller unit and reinstall it, then try to close the cover again.
  • Page 116 9. Squeeze the tabs on the sides of the separation roller cover and open the cover. Caution: Be careful not to apply too much force when opening the cover. 10. Slide the separation roller to the left and remove it.

  • Page 117: Resetting The Scanner Roller Counter

    Resetting the Scanner Roller Counter Parent topic: Cleaning and Transporting Your Scanner Related references User Replaceable Epson Scanner Parts and Accessories Related tasks Checking the Scanner Roller Counter Resetting the Scanner Roller Counter When you replace the scanner rollers, reset the scanner roller counter so you know when you may need...
  • Page 118 Start > All Programs or Programs > EPSON > Epson Scan 2 > Epson Scan 2 Utility. • Mac: Open the Applications folder, click Epson Software, and click Epson Scan 2 Utility. 3. Click the Counter tab. You see a screen like this: 4.

  • Page 119: Transporting Your Scanner

    Parent topic: Replacing the Scanner Rollers Related tasks Replacing the Scanner Rollers Transporting Your Scanner If you need to ship your product, transport it a long distance, or store it for an extended period, prepare it for transportation as described here. 1.

  • Page 120: Solving Problems

    Solving Problems Check these sections for solutions to problems you may have using your product. Scanner Light Status Solving Scanning Problems Solving Scanned Image Quality Problems Solving Flatbed Scanner Dock Problems Uninstall Your Scanner Software Where to Get Help Scanner Light Status You can often diagnose problems with your scanner by checking its lights.

  • Page 121: Solving Scanning Problems

    • Turn the scanner off and then back on again. If the error continues, the scanner may be malfunctioning. Contact Epson for support. ready light is off and any of The firmware update has failed and the scanner is in recovery mode.

  • Page 122: Scanner Does Not Turn On Or Turns Off Unexpectedly

    • Document Capture Pro (Windows) and Document Capture (Mac) do not support using the start button to scan over a wireless connection. Connect the scanner using a USB cable or launch Epson Scan 2 before scanning from the button on your scanner.

  • Page 123: Scanning Software Does Not Operate Correctly

    Mac System Requirements Cannot Start Epson Scan 2 If you cannot start Epson Scan 2, try these solutions: • Make sure your scanner is turned on and any interface cables are securely connected at both ends. • Make sure your computer is not running in a power-saving mode, such as sleep or standby. If so, wake your system and restart Epson Scan 2.

  • Page 124: Original Feeds Incorrectly In Scanner

    • If you connected the scanner using a USB cable, make sure it is connected directly to your computer or through only one USB hub. • Make sure you do not have multiple versions of Epson Scan 2 installed. If you do, uninstall all versions and install one version.

  • Page 125: Original Jams In Scanner

    Parent topic: Solving Scanning Problems Related tasks Cleaning Inside Your Scanner Related topics Loading Originals Original Jams in Scanner If an original has jammed inside the scanner, follow these steps: 1. Turn off your scanner. 2. Remove all originals from the input tray. 3.
  • Page 126 4. Gently pull out any jammed originals from inside the scanner. 5. Gently pull out any jammed originals from the output tray.

  • Page 127: Scanning Is Slow

    6. Close the scanner cover. 7. Carefully follow all loading instructions when you reload originals. If originals jam in the scanner frequently, try the following: • Press the slow mode button to slow down the scanning speed. • Close the output tray and let the originals fall freely onto the surface below the scanner. •...

  • Page 128: Back Of Original Image Appears In Scanned Image

    If an image from the back of a thin original appears in your scanned image, make sure you selected the correct Image Type setting for your original and select the Text Enhancement setting in Epson Scan 2. You can also select the Remove Background setting in Epson Scan 2.

  • Page 129: Characters Are Not Recognized During Conversion To Editable Text (Ocr)

    • Set the scanning resolution between 200 and 600 dpi. • If the original document is in landscape mode, set the Rotate setting to Auto in Epson Scan 2. • If you are using OCR software, check the manual for any additional adjustments.

  • Page 130: Spots Or Lines Appear In All Scanned Images

    Scanned Image is Cropped If the edges of a scanned image are cropped, try the following solutions: • Select Auto Detect or Auto Detect (Long Paper) as the Document Size setting in Epson Scan 2, Document Capture Pro, or Document Capture.

  • Page 131: Scanned Image Edges Are Cropped

    • Place a piece of black paper on the back of the original and scan it again. • Make sure you selected the correct Image Type setting for your original and select the Text Enhancement setting in Epson Scan 2. Parent topic:...

  • Page 132: Uninstalling Scanner Software - Windows

    Uninstall/Change. 4. Restart your computer, then see the Start Here sheet to re-install your software. Note: If you find that re-installing your scanner software does not solve a problem, contact Epson. Parent topic: Uninstall Your Scanner Software Uninstalling Scanner Software - Mac In most cases, you do not need to uninstall your scanner software before re-installing it.

  • Page 133: Where To Get Help

    8. To reinstall your scanner software, see the Start Here sheet for instructions. Note: If you find that re-installing your scanner software does not solve a problem, contact Epson. Parent topic: Uninstall Your Scanner Software Where to Get Help If you need to contact Epson for technical support services, use the following support options.
  • Page 134 You can purchase genuine Epson accessories at epson.com (U.S. sales), epson.ca (Canadian sales), or epson.com.jm (Caribbean sales). You can also purchase accessories from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Parent topic: Solving Problems...

  • Page 135: Technical Specifications

    To use your product and its software, your computer should use one of these Microsoft operating systems: • Windows 10 • Windows 8.x • Windows 7 Note: For the latest product software available for your operating system, visit the Epson support site at epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support...

  • Page 136: General Specifications

    • OS X 10.6.8 Note: The UNIX File System (UFS) for OS X and Fast User Switching on OS X is not supported. Note: For the latest product software available for your operating system, visit the Epson support site at epson.com/support (U.S.),...

  • Page 137: Dimension Specifications

    8 bits per pixel external Black-and-white: 10 bits per pixel internal 1 bit per pixel external Interface SuperSpeed USB 3.0 (backward-compatible with USB 1.1), or Ethernet 1000BASE-T/100BASE-TX/10BASE-T (with optional Epson Network Interface Unit) Light source RGB LED Parent topic: Technical Specifications Dimension Specifications Height...

  • Page 138: Electrical Specifications

    Width 11.7 inches (296 mm) Depth 6.7 inches (169 mm) Weight 8.2 lb (3.7 kg) Note: Dimensions do not include projecting parts. Parent topic: Technical Specifications Electrical Specifications Scanner Note: Check the label on the scanner and the AC adapter for voltage information. Power consumption varies depending on operating conditions or whether an option is installed.

  • Page 139: Environmental Specifications

    Parent topic: Technical Specifications Environmental Specifications Temperature Operating: 41 to 95 °F (5 to 35 °C) Storage: –13 to 140 °F (–25 to 60 °C) Humidity Operating: 15 to 80% RH (non-condensing) Storage: 15 to 85% RH Operating conditions Ordinary office or home conditions Note: Avoid operating the scanner in direct sunlight, near a strong light source, or in extremely dusty conditions.

  • Page 140: Safety And Approvals Specifications

    Safety and Approvals Specifications Scanner United States EMC: FCC part 15 Subpart B class B Canada EMC: CAN/CSA-CEI/IEC CISPR 22 Class B AC Adapter (A471H) United States Safety: UL60950-1 EMC: FCC part 15 Subpart B class B Canada Safety: CAN/CSA C22.2 No. 60950-1 EMC: CAN/CSA-CEI/IEC CISPR 22 Class B Parent topic: Technical Specifications...

  • Page 141: Notices

    Notices Check these sections for important notices about your scanner. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S) or this site (Canada) for information on how to return your Epson products for proper disposal.
  • Page 142 • Never disassemble, modify, or attempt to repair the scanner or a scanner option by yourself except as specifically explained in this guide. AC Adapter • Do not place or store the AC adapter outdoors, in a car, near excessive dirt or dust, water, heat sources, or in locations subject to shocks, vibrations, condensation, high temperature or humidity, direct sunlight, strong light sources, or rapid changes in temperature or humidity.

  • Page 143: Restrictions On Copying

    scanner or the AC adapter does not operate normally or exhibits a distinct change in performance. (Do not adjust controls that are not covered by the operating instructions.) • Unplug the scanner and the AC adapter before cleaning. Clean with a damp cloth only. Do not use liquid or aerosol cleaners.

  • Page 144: Default Delay Times For Power Management For Epson Products

    (c) this Section 1 shall survive termination of this Agreement. 1.3 Pre-Arbitration Steps and Notice. Before submitting a claim for arbitration, you and Epson agree to try, for sixty (60) days, to resolve any Dispute informally. If Epson and you do not reach an agreement to...
  • Page 145 Long Beach, CA 90806 (the "Epson Address"). The Dispute Notice to you will be sent to the most recent address Epson has in its records for you. For this reason, it is important to notify us if your address changes by emailing us at EAILegal@ea.epson.com or writing us at the Epson Address above. Notice of the Dispute shall include the sender's name, address and contact information, the facts giving rise to the Dispute, and the relief requested (the "Dispute Notice").
  • Page 146 Epson's last written offer, if any, to settle the Dispute, Epson will: (i) pay you $1,000 or the amount of the award, whichever is greater; (ii) pay you twice the amount of your reasonable attorney's fees, if any;...

  • Page 147: Trademarks

    1.8 Amendments to Section 1. Notwithstanding any provision in this Agreement to the contrary, you and Epson agree that if Epson makes any future amendments to the dispute resolution procedure and class action waiver provisions (other than a change to Epson's address) in this Agreement, Epson will obtain your affirmative assent to the applicable amendment.

  • Page 148: Libtiff Software Acknowledgment

    Seiko Epson Corporation. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products. Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third...

  • Page 149: A Note Concerning Responsible Use Of Copyrighted Materials

    Copyright Notice A Note Concerning Responsible Use of Copyrighted Materials Epson encourages each user to be responsible and respectful of the copyright laws when using any Epson product. While some countries' laws permit limited copying or reuse of copyrighted material in certain circumstances, those circumstances may not be as broad as some people assume.

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