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Every effort has been made to eliminate errors and ambiguities in the information contained in this guide. Any questions concerning information presented here should be directed to SAMSUNG TELE- COMMUNICATIONS AMERICA, 2700 N.W. 87th Avenue, Miami, FL 33172, telephone (305) 592-2900.
TABLE OF CONTENTS ABOUT THIS BOOK ............1 THINGS YOU SHOULD KNOW ......2–9 ASSEMBLING YOUR KEYSET ........10 ADDING A KEYSET DAUGHTERBOARD MODULE ................11 OUTSIDE CALLS Making an Outside Call ..............12 Answering an Outside Call ..............12 Universal Answer ................12 Recall/Flash ..................13 Busy Line Queuing with Callback ............13 Canceling Callback................13 INTERCOM CALLS Calling Other Stations ..............14...
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DIALING FEATURES CUSTOMIZING YOUR KEYSET Speed Dialing ..................23 AME BGM ..................34 Programming Personal Speed Dial Numbers ......23–24 AME Password ..................34 One Touch Speed Dialing ..............24 Answer Machine Emulation ..............34 Last Number Redial ................24 Select Ring Tone................35 Save Number with Redial ..............24 Change Your Passcode ..............35 Chain Dialing ..................25 Set Answer Mode ................35...
SVMi-4 ..................48 Flow Chart ..................49 Accessing your Mailbox ..............49 Getting Started ..................50 Listening to your Messages ..............50 Message Forwarding Options............51 Sending Messages................51 Personal Greetings ................52 Mailbox Administration ..............52 Personal Services ................53 ABOUT THIS BOOK Keyset User Features ................53 Interactive Displays for SVMi-4 ............54 Your FALCON keyset is the most visible part of your telephone system.
Your outside calls will light green on your keyset and red on other keysets. THINGS YOU SHOULD KNOW You never lose sight of your calls while they are on hold. They stay right where you put them and are identified with a green flashing light. USER ORIENTATION Some simple rules to remember: •...
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28 BUTTON FALCON KEYSET FEATURE ACCESS CODES This user guide is written based on the default access code for using sys- tem features. If the system numbering plan has been changed some of the 32 CHARACTER DISPLAY Two lines with 16 characters each. access codes may not be correct.
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18 BUTTON FALCON KEYSET 8 BUTTON FALCON KEYSET 32 CHARACTER DISPLAY 32 CHARACTER DISPLAY Two lines with 16 characters each. Two lines with 16 characters each. TERMINAL STATUS INDICATOR TERMINAL STATUS INDICATOR Used to provide your keyset status. Used to provide your keyset status. SOFT KEYS Used to acti- vate features...
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64 BUTTON FALCON AOM KEYSET DAUGHTER MODULES [28 AND 18 BUTTON KEYSETS ONLY] Falcon 28 and 18 button keysets can have one of three different types of daugher module installed on them to enhance the operation of the keyset or to provide an additional local port depending on the type of module.
ASSEMBLING YOUR KEYSET ADDING A KEYSET DAUGHTERBOARD MODULE • Place the keyset face down on a flat surface. • Remove the base pedestal by placing your thumbs over the attachment • Place the keyset face down on a flat surface. clips and press outward while simultaneously pressing down on the key- •...
RECALL DIAL TONE OUTSIDE CALLS Press the NEW button to disconnect your existing call, wait for dial tone and then make a new call on the same line. MAKING AN OUTSIDE CALL NOTE: If this button does not appear on your keyset, the FLASH key may •...
BUSY STATION CALLBACK INTERCOM CALLS When you call another station and receive a busy signal: • Press the CBK key or dial 44. CALLING OTHER STATIONS • When the busy station becomes free, your keyset will ring. • Lift the handset or press ANS/RLS to call the now idle station. •...
• If you do not answer this recall within a pre-programmed period of time, CALL PROCESSING it will go to the system operator. CONSULTATION HOLD SYSTEM HOLD When you are talking on an outside line and it is necessary to consult with another extension: •...
line when the called station hangs up or you can press TRANSFER to Finish the first call and hang up; the waiting call will ring. return to the outside party. If you wish to send the call to another exten- •...
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FORWARD ALL CALLS FORWARD FOLLOW ME To forward all your calls under any condition to another station: When you want all calls to your extension forwarded to the extension where you are now: • Dial 601 plus the extension or group number. •...
CALL FORWARD OPTIONS DIALING FEATURES A display keyset may review or change call forward options and destina- tions. Call forward access can be done via the keypad or by accessing the SPEED DIALING keyset display features. To review or change call forward options: •...
• The A key is not used. NOTES: • The B key inserts a flash. 1. If the Hot Keypad feature has been turned off, you must first lift the hand- • The C key inserts a pause. set or press the SPEAKER key before you begin dialing. •...
MEET ME PAGE PAGING AND MESSAGING • Lift the handset. • Press the Meet Me Page (MMPG) key or dial 54. MAKING AN INTERNAL PAGE • Dial the desired zone number. • After the attention tone, instruct the paged person to dial 56. To make an announcement through the keyset speakers: •...
CANCELING MESSAGES CONVENIENCE FEATURES To cancel a message indication that you left at another station, dial 42 plus the extension number of the station at which you left a message. DO NOT DISTURB To cancel all message indications left at your keyset, dial 42 plus your exten- sion.
APPOINTMENT REMINDER/ALARM • Dial the extension number of the door phone. • You will be connected to the door phone and you can listen or have a CLOCK conversation. • If an electric door lock release is installed, dial 13 to unlock the door. This feature works like an alarm clock.
• Enter the account code (maximum 12 characters including ✱ and #). If your keyset is associated with a DCS 32 Button Add-On Module, you can Press the ACCT key again. Your conversation will not be interrupted. receive Executive OHVA calls. Executive Off-Hook Voice Announce allows you to engage in conversation on your keyset and simultaneously receive NOTE: If you make an error before you complete the account code, press and reply handsfree to an OHVA through your DCS 32 Button Add-On Mod-...
While the caller is leaving a message or ringing you may: CUSTOMIZING YOUR KEYSET • Press [#] to immediately put the caller in your voice mailbox and moni- tor it. AME BGM • Press [✱] to immediately disconnect your station. The caller continues to leave a message normally.
AUTOMATIC HOLD REJOINING A PAGE While on an outside call, pressing a line key, route key or a flashing CALL This feature allows you to hear the remaining portion of an ongoing internal button will automatically put your call on hold and connect you to the next page after you return your keyset to idle.
DIAL BY DIRECTORY DISPLAY FEATURES Each station or speed dial number can have an associated directory name. A station or speed dial number can be selected by scrolling alphabetically INTERACTIVE DISPLAY KEYS through a directory name list. This on-line “phone book” allows the user to look up and dial any station or speed dial number in seconds.
AUTO TIMER COUNT Display keyset users may have the timer automatically start when they DIAL 0 < > answer incoming calls or after a short delay on an outgoing call. DIAL 1 space • With the handset on-hook, press TRSF and then dial 110. DIAL 2 •...
STATION NAMES WHAT IS CALLER ID? You can assign an 11 character name to your keyset. This allows other dis- Caller ID is the name given to the telephone company-provided feature that play keyset users to call you using the directory dial feature. delivers the telephone number and sometimes the name of the person call- ing your phone.
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REDIALING A SAVED CID NUMBER NO CID DSP Caller ID Digital Signal Processors (CIDDSP’s) are resources in the DCS to receive and translate the CID To redial a number that has been saved, press the SAVE key or dial 17. data.
• You may now answer the call by pressing the ANS key OR 64 BUTTON MODULE You may use NND to view more information about this call OR You can return to the idle condition by pressing IGNORE. NOTES: WITH KEYSET 1.
FLOW CHART SVMi-4 1 and 3 - While Listening to Messages 2 - While Recording Messages Play Messages Previous Message Review Recording This section describes how to setup your mailbox, and how to use the vari- Save Messages Discard Messages Stop Recording, Append ous mailbox owner features.
At this point the inside and outside callers follow the same instructions. You To forward the message and saves a copy - See message forwarding. will hear a message stating the number of messages left in your mailbox. To rewind the message 5 seconds. You will then hear the Mailbox Owner Main Menu with the following options: 77 To change playback volume of the recording.
PERSONAL GREETINGS • From the mailbox main menu press [6] for mailbox administration. • Press [3] for pager notification. Deleted voice mail messages are temporarily stored in memory until 3 To set personal mailbox greeting press [5] from the Main Menu. am the following day.
PERSONAL SPEED DIAL NUMBERS Shortcuts Calling Calling a station that is busy or does not answer you can press [#] to imme- CODE NAME TELEPHONE NUMBER diately send the call to the called parties mailbox. _________________________ _________________________ Being Called _________________________ _________________________ If your phone rings and you want to send the caller directly to your mailbox, simply press [#].