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Washing machine WM10J18SZA User manual and installation instructions Register your product on My Siemens and discover exclusive services and offers. siemens-home.bsh-group.com/welcome The future moving in. Siemens Home Appliances...
en Safety 1 Safety Observe the following safety instructions. 1.1 General information ¡ Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe for future reference or for the next owner. ¡ Do not connect the appliance if it has been damaged in transit. 1.2 Intended use Only use this appliance: ¡...
Safety en 1.4 Safe installation Take note of the safety instructions when installing the appliance. WARNING ‒ Risk of electric shock! Improper installation is dangerous. ▶ Connect and operate the appliance only in accordance with the specifications on the rating plate. ▶ Connect the appliance to a power supply with alternating cur- rent only via a properly installed socket with earthing.
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en Safety WARNING ‒ Risk of injury! The high weight of the appliance may result in injury when lifted. ▶ Do not lift the appliance on your own. If this appliance is not correctly installed in a washer-dryer stack, the installed appliance may fall. ▶...
Safety en ▶ Wear protective gloves when installing and transporting the ap- pliance. 1.5 Safe use WARNING ‒ Risk of electric shock! If the appliance or the power cord is damaged, this is dangerous. ▶ Never operate a damaged appliance. ▶ Never pull on the power cord to unplug the appliance. Always unplug the appliance at the mains.
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en Safety WARNING ‒ Risk of poisoning! Detergents and care products may result in poisoning if con- sumed. ▶ If accidentally swallowed, seek medical advice. ▶ Keep detergents and care products out of the reach of children. WARNING ‒ Risk of explosion! Laundry that has been pretreated with cleaning agents that con- tain solvents may cause an explosion in the appliance.
Safety en 1.6 Safe cleaning and maintenance Take note of the safety instructions when cleaning and performing maintenance work on the appliance. WARNING ‒ Risk of electric shock! Incorrect repairs are dangerous. ▶ Repairs to the appliance should only be carried out by trained specialist staff.
en Preventing material damage Make sure that the length of the ▶ 2 Preventing material thread on the connection to the water tap is at least 10 mm. damage If the water pressure is too high or too low, the appliance may not be Follow these instructions to avoid ma- able to operate properly.
Environmental protection and saving energy en Remove all detergent residue, Set the maximum spin speed if you ▶ spray residue or other residues im- want to dry the laundry in the tumble mediately if they come into contact dryer afterwards. with the appliance. a The drier the laundry, the shorter the programme duration when dry- ing which, in turn, reduces energy...
en Installation and connection Replace the accessories in ques- ▶ 4 Installation and con- tion before operating the appli- ance. nection → "Accessories", Page 25 Note: The appliance has been tested 4.1 Unpacking the appliance at the factory to check it is in working order. As a result, water stains may ATTENTION! remain in the appliance.
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Installation and connection en ATTENTION! Installation loca- Requirements If residual water in the appliance tion freezes, this may cause damage to Against a wall Do not trap the the appliance. hoses between Do not install or operate this appli- ▶ the wall and the ance anywhere that is liable to ex- appliance.
en Installation and connection Pull the power cable out of the Press down on the 4 cover caps. holder. 4.5 Connecting the appliance Remove the 4 sleeves. Connecting the water inlet hose Connect the water inlet hose. Put on the 4 cover caps. Connect the water inlet hose to a tap (26.4 mm = 3/4").
Installation and connection en Water outlet connection types 4.6 Aligning the appliance This information is intended to help In order to reduce noise and vibra- you to connect this appliance to the tion and to prevent the appliance water outlet. from moving, align the appliance cor- rectly.
en Installation and connection Screw the lock nuts tightly against the housing using a WAF 17 wrench. In doing so, hold the foot tight and do not adjust its height. 4.7 Connecting the appliance to the electricity supply Insert the mains plug of the appli- ance's power cable in a socket nearby.
Familiarising yourself with your appliance en 5 Familiarising yourself with your appliance 5.1 Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured. Maintenance flap for the drain pump → Page 29 Door Detergent drawer → Page 18...
en first time 5.2 Detergent drawer 5.3 Control panel You can use the control panel to con- figure all functions of your appliance and to obtain information about the operating status. first time 6 Before using for the first time Prepare the appliance for use. first time 6.1 Starting an empty wash- ing cycle...
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first time en a The display shows the remaining programme duration. a After the programme has ended, the display shows: End. Start the first wash cycle or set the programme selector to Off switch off the appliance. → "Basic operation", Page 26...
en Display 7 Display The display shows the current settings, options or relevant information. display Designation More information 0:40 Programme dura- Approximate expected programme dura- tion/programme tion or programme time remaining. time remaining "Ready in" time → "Buttons", Page 22 – –– - 1000 Spin speed Set spin speed in rpm.
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Display en display Designation More information Childproof lock ¡ lights up: The childproof lock is activ- ated. ¡ flashes: The childproof lock is activated and the appliance has been operated. → "Deactivating the childproof lock", Page 28 Voltage control Flashes: The automatic voltage control system system detects impermissible voltage drops.
en Buttons 8 Buttons The selection of programme settings depends on the programme that is set. You can see the selection options for each programme in the overview for → "Programmes", Page 23. Button Selection More information Start/Reload ¡ Start Start, cancel or pause the pro- gramme.
Programmes en 9 Programmes Note: The laundry's care labels provide you with additional information about programme selection. Care symbols on the care labels Programme Description Max. load (kg) Cottons Wash hard-wearing items made from cotton, linen or blended fabrics. Also suitable as a short programme for normally soiled laundry when you activate ...
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en Programmes Programme Description Max. load (kg) Note: Wash especially delicate items or items with hooks, eyelets or clips in a mesh laundry bag. Programme setting: ¡ Max. 30 °C ¡ Max. 800 rpm Wool Hand- or machine-washable items that are made from wool or contain wool.
Notes – Close all zips, Velcro fasteners, ¡ More detailed instructions for use hooks and eyes can be found on www.siemens- – Tie cloth belts, apron strings, home.bsh-group.com or by scan- etc. together or use a laundry ning the QR code on the title page bag.
→ "Laundry", Page 25 in the digital instruction manual by scanning the QR code in the table of Open the door. contents or on www.siemens- Make sure that the drum is empty. home.bsh-group.com . Place the laundry in the drum. Close the door.
operation en Push in the detergent drawer. – If the water level is high, start Spin programme or select a suitable programme for drain- 13.6 Starting the programme ing. Note: If you want to change the time → "Programmes", Page 23 until the programme ends, set the Remove the laundry → Page 27.
QR code in the table of Press and hold the two 3 sec. ▶ contents or on www.siemens- buttons for approx. 3 seconds. home.bsh-group.com . a The display shows a The controls are locked.
Cleaning and servicing en Press down on the insert and re- Fit the insert and click it into place. move the detergent drawer. Clean the opening for the deter- Pull out the insert upwards. gent drawer. Clean the detergent drawer and in- Push in the detergent drawer.
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en Cleaning and servicing Open and remove the service flap. CAUTION - Risk of scalding! When you wash at high temperat- ures, the detergent solution gets hot. Do not touch the hot detergent ▶ solution. To allow the detergent solution to flow out into the container, remove the sealing cap.
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Cleaning and servicing en Screw the pump cap as far as it Cleaning the drain pump will go. Requirement: The drain pump is empty. → Page 29 Since water may remain in the drain pump, unscrew the pump 90° cap carefully. The handle on the pump cap must be in a vertical position.
en Troubleshooting 17 Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Incorrect repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶...
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Troubleshooting en Fault Cause and troubleshooting "E:30 / -80" Ensure that the pump cap is screwed in all the way ▶ into the appliance. The handle on the pump cap must be in a vertical position. → "Cleaning the drain pump", Page 31 "E:36 / -25 / -26"...
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en Troubleshooting Fault Cause and troubleshooting lights up. Select a suitable programme for draining. ▶ → "Programmes", Page 23 flashes. Door is not closed. Close the door. Press Start/Reload to start the programme. Laundry is caught in the door. Open the door again. Remove any trapped laundry.
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Troubleshooting en Fault Cause and troubleshooting The programme does Laundry is caught in the door. not start. Open the door again. Remove any trapped laundry. Close the door. Press Start/Reload to start the programme. The door cannot The temperature is too high. be opened.
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en Troubleshooting Fault Cause and troubleshooting Water is not flowing You have not pressed Start/Reload. in. Detergent is not Press Start/Reload. ▶ being dispensed. The filters in the water inflow are blocked. Clean the filters in the water inflow. ▶ The tap is turned off. Turn on the tap.
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Troubleshooting en Fault Cause and troubleshooting Vibrations and move- Appliance is not correctly aligned. ment of the appliance Aligning the appliance ▶ whilst spinning. The appliance feet are not fixed. Secure the appliance feet. Aligning the appliance ▶ Transit bolts have not been removed. → "Removing the transit bolts", Page 13.
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en Troubleshooting Fault Cause and troubleshooting Rushing, hissing Water is flushed under pressure into the detergent noise. drawer. Not a fault – normal operating noise. ▶ Loud noises during Appliance is not correctly aligned. the spin cycle. Aligning the appliance ▶ The appliance feet are not fixed.
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Troubleshooting en Fault Cause and troubleshooting The spin result is not The unbalanced load detection system has interrupted satisfactory. The laun- the spin cycle because the laundry is unevenly distrib- dry is too wet/too uted. damp. Redistribute the laundry in the drum. ▶...
→ "Before using for the first time", Note: You can find further information Page 18. in the digital instruction manual by scanning the QR code in the table of contents or on www.siemens- home.bsh-group.com . Turn off the water tap. Empty the water inlet hose.
Customer Service en 18.4 Disposing of old appli- 19 Customer Service ance If you have any queries on use, are Valuable raw materials can be re- unable to rectify faults on the appli- used by recycling. ance yourself or if your appliance needs to be repaired, contact Cus- WARNING tomer Service.
en Consumption values 20 Consumption values The indicated consumption values are approximate. The values may deviate from the indicated values depending on water pres- sure, water hardness, water inlet temperature, room temperature, type of laun- dry, amount and soiling of laundry, detergent used, fluctuations in the mains voltage and selected settings.
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BSH Hausgeräte GmbH Carl-Wery-Straße 34 81739 München GERMANY www.siemens-home.bsh-group.com Manufactured by BSH Hausgeräte GmbH under the trademark licence of Siemens AG *9001607377* 9001607377 (011111)