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Washing machine WG44A1XVZA User manual and installation instructions Register your product on My Siemens and discover exclusive services and offers. siemens-home.bsh-group.com/welcome The future moving in. Siemens Home Appliances...
en Safety 1 Safety Observe the following safety instructions. 1.1 General information ¡ Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe for future reference or for the next owner. ¡ Do not connect the appliance if it has been damaged in transit. 1.2 Intended use Only use this appliance: ¡...
Safety en 1.4 Safe installation Take note of the safety instructions when installing the appliance. WARNING ‒ Risk of electric shock! Improper installation is dangerous. ▶ Connect and operate the appliance only in accordance with the specifications on the rating plate. ▶ Connect the appliance to a power supply with alternating cur- rent only via a properly installed socket with earthing.
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en Safety WARNING ‒ Risk of injury! The high weight of the appliance may result in injury when lifted. ▶ Do not lift the appliance on your own. If this appliance is not correctly installed in a washer-dryer stack, the installed appliance may fall. ▶...
Safety en ▶ Wear protective gloves when installing and transporting the ap- pliance. 1.5 Safe use WARNING ‒ Risk of electric shock! If the appliance or the power cord is damaged, this is dangerous. ▶ Never operate a damaged appliance. ▶ Never pull on the power cord to unplug the appliance. Always unplug the appliance at the mains.
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en Safety WARNING ‒ Risk of poisoning! Detergents and care products may result in poisoning if con- sumed. ▶ If accidentally swallowed, seek medical advice. ▶ Keep detergents and care products out of the reach of children. WARNING ‒ Risk of explosion! Laundry that has been pretreated with cleaning agents that con- tain solvents may cause an explosion in the appliance.
Safety en 1.6 Safe cleaning and maintenance Take note of the safety instructions when cleaning and performing maintenance work on the appliance. WARNING ‒ Risk of electric shock! Incorrect repairs are dangerous. ▶ Repairs to the appliance should only be carried out by trained specialist staff.
en Preventing material damage Make sure that the length of the ▶ 2 Preventing material thread on the connection to the water tap is at least 10 mm. damage If the water pressure is too high or too low, the appliance may not be Follow these instructions to avoid ma- able to operate properly.
Environmental protection and saving energy en Remove all detergent residue, Set the maximum spin speed if you ▶ spray residue or other residues im- want to dry the laundry in the tumble mediately if they come into contact dryer afterwards. with the appliance. a The drier the laundry, the shorter the programme duration when dry- ing which, in turn, reduces energy...
en Installation and connection Remove any packaging and pro- ¡ Water inlet hose tective covers completely from the → "Connecting the water inlet appliance. hose", Page 14 → "Disposing of packaging", 4.3 Requirements for the in- Page 11. stallation location Check the appliance for visible damage. Open the appliance door.
Installation and connection en Pull the hoses out of the holders. Installation loca- Requirements tion Wooden joist Place the appli- floor ance on a water- resistant wooden board (minimum thickness of 30 mm) which is screwed tightly to the floor. Kitchen unit Only install the appliance under- neath a continu-...
en Installation and connection Remove the 4 sleeves. 4.5 Connecting the appliance Connecting the water inlet hose Connect the water inlet hose. Put on the 4 cover caps. Connect the water inlet hose to a tap (26.4 mm = 3/4"). Press down on the 4 cover caps. Open the water tap carefully and check that the connection points are tight.
Installation and connection en Note: Observe the draining heights. To align the appliance, turn the ap- The maximum draining height is pliance feet. Check that the appli- 100 cm. ance is level using a spirit level. Siphon Secure the con- nection point with a (24–40 mm) hose clamp.
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en Installation and connection The connection details of the appli- ance can be found under Tech- nical data → Page 47. Check the mains plug is inserted properly.
Familiarising yourself with your appliance en 5 Familiarising yourself with your appliance 5.1 Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured. Maintenance flap for the drain pump → Page 34 Door Detergent drawer → Page 18...
en Familiarising yourself with your appliance 5.2 Detergent drawer Measuring aid for liquid deter- gent → "Inserting the measuring aid for liquid detergent", Page 31 Compartment II: ¡ Detergent for main wash ¡ Water softener ¡ Bleach ¡ Stain remover Compartment ¡ Fabric softener ¡...
first time en Start the first wash cycle or set the first time 6 Before using for the programme selector to to switch off the appliance. first time → "Basic operation", Page 30 Prepare the appliance for use. first time 6.1 Starting an empty wash- ing cycle Your appliance was inspected thor- oughly before leaving the factory.
en Display 7 Display The display shows the current settings, options or relevant information. Example: Display display Designation More information 0:40 Programme dura- Approximate expected programme dura- tion/programme tion or programme time remaining. time remaining "Ready in" time → "Buttons", Page 23 9,0 kg Recommended The maximum load capacity for the selec- load...
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Display en display Designation More information Rinse Programme status Spin Programme status End of pro- Programme status gramme Childproof lock ¡ lights up: The childproof lock is activ- ated. ¡ flashes: The childproof lock is activated and the appliance has been operated. → "Deactivating the childproof lock", Page 33 Less Ironing...
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en Display display Designation More information Voltage control Flashes: The automatic voltage control system system detects impermissible voltage drops. This will pause the programme. Note: The programme will continue when the voltage is permissible again. Voltage control Flashes: The programme has been system paused because of impermissible voltage drops.
Buttons en 8 Buttons The selection of programme settings depends on the programme that is set. You can see the selection options for each programme in the overview for → "Programmes", Page 25. Button Selection More information Start/Reload/ ¡ Start Start, cancel or pause the pro- Pause gramme.
en Buttons Button Selection More information Pretreatment (Prewash) Selecting activates the Prewash ¡ programme. (Soaking) ¡ Prewash for washing heavily soiled laundry. Selecting activates the Soaking programme. Before the main wash cycle starts, the laundry remains in the water for longer. For laundry with particularly stubborn soiling.
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Programmes en 9 Programmes Note: The laundry's care labels provide you with additional information about programme selection. Care symbols on the care labels Programme Description Max. load (kg) Cottons Wash hard-wearing items made from cotton, linen or blended fabrics. Also suitable as a short programme for normally soiled laundry when you activate vario Speed.
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en Programmes Programme Description Max. load (kg) ¡ Max. 800 rpm Wool Hand- or machine-washable items that are made from wool or contain wool. To prevent the laundry from shrinking, the drum moves the items very gently with long pauses. Use a detergent that is suitable for wool.
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Programmes en Programme Description Max. load (kg) Use sparingly. Do not use fabric softener. Note: To prevent excessive foaming, remove air from laundry items by rolling them up before you wash them. Programme setting: ¡ Max. 60 °C ¡ Max. 1000 rpm Curtains Wash curtains and blinds.
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en Programmes Programme Description Max. load (kg) If you wish to reduce the programme duration to 15 minutes, activate vario Speed. The maximum load is reduced to 2,0 kg. Programme setting: ¡ Max. 40 °C ¡ Max. 1000 rpm vario Speed activated...
– Brush sand out of all collars and scanning the QR code in the table of pockets contents or on www.siemens- – Close bed covers and cushion home.bsh-group.com . covers – Close all zips, Velcro fasteners, 11.1 Preparing the laundry...
▶ programme. Notes ¡ More detailed instructions for use 13.2 Setting a programme can be found on www.siemens- home.bsh-group.com or by scan- Turn the programme selector and ning the QR code on the title page set the required programme. of this user manual.
operation en Requirement: The laundry is pre- 13.6 Use the measuring aid pared. for liquid detergent → "Laundry", Page 29 To add liquid detergent, you can use Open the door. a measuring aid in the detergent Make sure that the drum is empty. drawer. Place the laundry in the drum. Pull out the detergent drawer.
en Childproof lock Pull out the detergent drawer. – If the temperature is high, start Rinse programme. Pour in detergent. – If the water level is high, start → "Detergent drawer", Page 18 the Spin programme or select a If required, add the care product. suitable programme for draining.
Press down on the insert and re- scanning the QR code in the table of move the detergent drawer. contents or on www.siemens- home.bsh-group.com . 16 Cleaning and servi- cing To keep your appliance working effi- ciently for a long time, it is important to clean and maintain it carefully.
en Cleaning and servicing Pull out the insert upwards. Clean the opening for the deter- gent drawer. Clean the detergent drawer and in- sert with water and a brush, and Push in the detergent drawer. then dry them. 16.3 Cleaning the drain pump Clean the drain pump in the event of faults, e.g.
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Cleaning and servicing en Slide a sufficiently large container CAUTION - Risk of scalding! under the opening. When you wash at high temperat- ures, the detergent solution gets hot. Do not touch the hot detergent ▶ solution. To allow the detergent solution to flow out into the container, remove the sealing cap.
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en Cleaning and servicing Insert and close the service flap. Cleaning the drain pump Requirement: The drain pump is empty. → Page 34 Since water may remain in the drain pump, unscrew the pump cap carefully. Clean the interior, the thread on the pump cap and the pump hous- ing.
Troubleshooting en 17 Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Incorrect repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶...
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en Troubleshooting Fault Cause and troubleshooting "E:36 / -10" Ensure that the pump cap is screwed in all the way ▶ into the appliance. The handle on the pump cap must be in a vertical position. → "Cleaning the drain pump", Page 36 The water pressure is low.
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Troubleshooting en Fault Cause and troubleshooting "E:30/-20" Solenoid valve defective. Call the after-sales service. ▶ → "Customer Service", Page 46 Detergent dosage is too high. Reduce the amount of detergent for the next wash- ▶ ing cycle with the same load. Additional water is added. Do not add any extra water to the appliance while it ▶...
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en Troubleshooting Fault Cause and troubleshooting The door cannot Open the door using the emergency release. ▶ be opened. → "Emergency release", Page 45 The water is not drain- Drain pipe or water outlet hose is blocked. ing. Clean the drain pipe and the water outlet hose. ▶...
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Troubleshooting en Fault Cause and troubleshooting The spin cycle runs The unbalanced load detection system eliminates an several times. imbalance by repeatedly redistributing the laundry. Not a fault – no action required. ▶ Note: When loading, where possible, place large and small items of laundry together in the drum. Different sized items of laundry distribute themselves better during the spin cycle.
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en Troubleshooting Fault Cause and troubleshooting Heavy foam build-up Detergent dosage is too high. Immediate measure: Mix one tablespoon of fabric ▶ softener with 0.5 litres of water and pour the mix- ture into the left-hand compartment (not for outdoor clothing, sportswear or items stuffed with down). Reduce the amount of detergent for the next wash- ▶...
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Troubleshooting en Fault Cause and troubleshooting Loud noises during Transit bolts have not been removed. the spin cycle. Removing the transit bolts. ▶ Banging noises, rat- Foreign bodies have got into the drain pump. tling in the drain → "Cleaning the drain pump", Page 34 ▶...
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en Troubleshooting Fault Cause and troubleshooting The spin result is not Note: Where possible, mix large and small items in satisfactory. The laun- the drum. Different sized items of laundry distribute dry is too wet/too themselves better during the spin cycle. damp. Start the Spin programme.
→ "Before using for the first time", Note: You can find further information Page 19. in the digital instruction manual by scanning the QR code in the table of contents or on www.siemens- home.bsh-group.com . Turn off the water tap. Empty the water inlet hose.
en Customer Service 18.4 Disposing of old appli- 19 Customer Service ance If you have any queries on use, are Valuable raw materials can be re- unable to rectify faults on the appli- used by recycling. ance yourself or if your appliance needs to be repaired, contact Cus- WARNING tomer Service.
Consumption values en 20 Consumption values The indicated consumption values are approximate. The values may deviate from the indicated values depending on water pres- sure, water hardness, water inlet temperature, room temperature, type of laun- dry, amount and soiling of laundry, detergent used, fluctuations in the mains voltage and selected settings.
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BSH Hausgeräte GmbH Carl-Wery-Straße 34 81739 München GERMANY www.siemens-home.bsh-group.com Manufactured by BSH Hausgeräte GmbH under the trademark licence of Siemens AG *9001483440* 9001483440 (011110)