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Washing machine WG44G2MG0 User manual and installation instructions Register your product on My Siemens and discover exclusive services and offers. siemens-home.bsh-group.com/welcome The future moving in. Siemens Home Appliances...
For further information, please refer to the Digital User Guide. Table of contents 1 Safety .......... 4 7 Display ........ 20 1.1 General information.... 4 8 Buttons ........ 22 1.2 Intended use....... 4 1.3 Restriction on user group... 4 9 Programmes ....... 24 1.4 Safe installation ...... 5 10 Accessories......
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14 Childproof lock...... 32 14.1 Activating the childproof lock ......... 32 14.2 Deactivating the childproof lock ......... 32 15 Basic settings...... 32 16 Cleaning and servicing .... 32 16.1 Cleaning the drum.... 32 16.2 Cleaning the detergent drawer........ 33 16.3 Cleaning the drain pump.. 33 16.4 Cleaning the intake open- ing in the rubber gasket .. 36 17 Troubleshooting.......
en Safety 1 Safety Observe the following safety instructions. 1.1 General information ¡ Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe for future reference or for the next owner. ¡ Do not connect the appliance if it has been damaged in transit. 1.2 Intended use Only use this appliance: ¡...
Safety en 1.4 Safe installation Take note of the safety instructions when installing the appliance. WARNING ‒ Risk of electric shock! Improper installation is dangerous. ▶ Connect and operate the appliance only in accordance with the specifications on the rating plate. ▶ Connect the appliance to a power supply with alternating cur- rent only via a properly installed socket with earthing.
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en Safety WARNING ‒ Risk of injury! The high weight of the appliance may result in injury when lifted. ▶ Do not lift the appliance on your own. If this appliance is not correctly installed in a washer-dryer stack, the installed appliance may fall. ▶...
Safety en ▶ Wear protective gloves when installing and transporting the ap- pliance. 1.5 Safe use WARNING ‒ Risk of electric shock! If the appliance or the power cord is damaged, this is dangerous. ▶ Never operate a damaged appliance. ▶ Never pull on the power cord to unplug the appliance. Always unplug the appliance at the mains.
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en Safety WARNING ‒ Risk of poisoning! Detergents and care products may result in poisoning if con- sumed. ▶ If accidentally swallowed, seek medical advice. ▶ Keep detergents and care products out of the reach of children. WARNING ‒ Risk of explosion! Laundry that has been pretreated with cleaning agents that con- tain solvents may cause an explosion in the appliance.
Safety en 1.6 Safe cleaning and maintenance Take note of the safety instructions when cleaning and performing maintenance work on the appliance. WARNING ‒ Risk of electric shock! Incorrect repairs are dangerous. ▶ Repairs to the appliance should only be carried out by trained specialist staff.
en Preventing material damage Make sure that the valve housing ▶ Preventing material damage 2 Preventing material for the water inlet hose does not come into contact with its sur- damage roundings and is not subjected to any external forces. Follow these instructions to avoid ma- Preventing material damage Ensure that the inner diameter of terial damage and damage to the ap-...
Environmental protection and saving energy en Do not use cleaning products with Reduce the washing temperature for ▶ a high alcohol content. lightly and normally soiled laundry. Do not use hard scouring pads or ▶ a At low temperatures, the appliance cleaning sponges.
en Installation and connection Replace the accessories in ques- ▶ Installation and connection 4 Installation and con- tion before operating the appli- ance. nection → "Accessories", Page 28 Installation and connection Note: The appliance has been tested 4.1 Unpacking the appliance at the factory to check it is in working order.
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Installation and connection en 4.4 Removing the transit Installation loca- Requirements tion bolts Base Secure the appli- The appliance is secured for trans- ance with fixing portation using transit bolts on the brackets rear of the appliance. → Page 28. Note: Keep the transit bolt screws and the sleeves in a safe place for fu- ture transport → Page 46.
en Installation and connection Pull the power cable out of the Press down on the 4 cover caps. holder. 4.5 Connecting the appliance Remove the 4 sleeves. Connecting the water inlet hose WARNING Risk of electric shock! The appliance contains live parts. Touching live parts is dangerous.
Installation and connection en ATTENTION! 4.6 Aligning the appliance When draining, the water outlet hose In order to reduce noise and vibra- is subject to water pressure and may tion and to prevent the appliance come loose from the installed con- from moving, align the appliance cor- nection point.
en Installation and connection Screw the lock nuts tightly against the housing using a WAF 17 wrench. In doing so, hold the foot tight and do not adjust its height. 4.7 Connecting the appliance to the electricity supply Insert the mains plug of the appli- ance's power cable in a socket nearby.
Familiarising yourself with your appliance en Familiarising yourself with your appliance 5 Familiarising yourself with your appliance Familiarising yourself with your appliance 5.1 Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured.
en Familiarising yourself with your appliance 5.2 Detergent drawer Measuring aid for liquid deter- gent → "Using a measuring aid for liquid detergent", Page 29 Compartment II: ¡ Detergent for main wash ¡ Water softener ¡ Bleach ¡ Stain remover Compartment ¡ Fabric softener ¡...
Before using for the first time en Start the first wash cycle or set the Before using for the first time 6 Before using for the programme selector to to switch off the appliance. first time → "Basic operation", Page 29 Prepare the appliance for use. Before using for the first time 6.1 Starting an empty wash- ing cycle...
en Display Display 7 Display The display shows the current set- Display tings, options or relevant information. Example: Display Display Designation More information 0:40 Programme dura- Approximate expected programme dura- tion/programme tion or programme time remaining. time remaining 10 "Ready in" time → "Buttons", Page 22 9,0 kg Recommended...
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Display en Display Designation More information Wash Programme status Rinse Programme status Spin Programme status End of pro- Programme status gramme Childproof lock ¡ lights up: The childproof lock is activ- ated. ¡ flashes: The childproof lock is activated and the appliance has been operated. → "Deactivating the childproof lock", Page 32 Less Ironing...
en Buttons Buttons 8 Buttons The selection of programme settings depends on the programme that is set. Buttons You can see the selection options for each programme in the overview for . Button Selection More information Start/Nachlegen ¡ Start Start, cancel or pause the pro- (Start/Reload) gramme.
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Buttons en Button Selection More information Knitterschutz ¡ Activate Activate or deactivate the reduced (Less Ironing) creasing programme. ¡ Deactivate In order to reduce creasing in the laundry, the spin cycle and the spin speed are adapted. The laundry is damp enough after washing that it needs to be hung out on a washing line.
en Programmes Programmes 9 Programmes Programmes Note: The laundry's care labels provide you with additional information about programme selection. Care symbols on the care labels Programme Description Max. load (kg) Baumwolle Wash hard-wearing items made from cotton, linen (Cottons) or blended fabrics. Also suitable as a short programme for normally soiled laundry when you activate vario Speed.
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Programmes en Programme Description Max. load (kg) ¡ Max. 1400 rpm Fein/Seide Wash delicate, washable items made from silk, vis- (Delicate/Silk) cose and synthetic fabrics. Use a detergent that is suitable for delicates or silk. Note: Wash especially delicate items or items with hooks, eyelets or clips in a mesh laundry bag.
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en Programmes Programme Description Max. load (kg) Hemden/Busi- Wash non-iron shirts and blouses made from cot- ness ton, linen, or synthetic or blended fabrics. (Shirts/Busi- Tip: In order to avoid creasing in your laundry, you ness) can activate Knitterschutz. The laundry is only given a short spin and can be removed while still drip- ping wet.
Programmes en Programme Description Max. load (kg) Do not use fabric softener. Do not use liquid detergent or detergent that is in- tended for woollens or delicates. Note: The drum cleaning indicator will flash to re- mind you if you have not used a programme at 60 °C or higher for a long time.
Note: More detailed instructions for – Remove curtain hooks and lead strips or use a mesh laundry use can be found on www.siemens- home.bsh-group.com or by scanning – Use a mesh laundry bag for the QR code on the title page of this small items of laundry, such as user manual.
→ "Laundry", Page 28 in the digital instruction manual by scanning the QR code in the table of Open the door. contents or on www.siemens- Make sure that the drum is empty. home.bsh-group.com . Place the laundry in the drum. Close the door.
en Basic operation Press down on the insert and re- Slide the measuring aid forwards. move the detergent drawer. Fold the measuring aid down and Insert the measuring aid. click it into place. Insert the detergent drawer. Push in the detergent drawer. 13.6 Use the measuring aid 13.7 Adding detergent and for liquid detergent...
Basic operation en Open the appliance door. 13.8 Starting the programme The appliance door remains Note: If you want to change the time locked for safety reasons if the until the programme ends, set the temperature and water levels are "Ready in" time first. high.
Basic settings meet your needs. Note: You can find further information in the digital instruction manual by scanning the QR code in the table of contents or on www.siemens- home.bsh-group.com . Cleaning and servicing 16 Cleaning and servi- cing Leave the appliance door and de-...
Cleaning and servicing en Fit the insert and click it into place. 16.2 Cleaning the detergent drawer Pull out the detergent drawer. Press down on the insert and re- move the detergent drawer. Clean the opening for the deter- gent drawer. Pull out the insert upwards. Push in the detergent drawer.
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en Cleaning and servicing Open and remove the service flap. CAUTION - Risk of scalding! When you wash at high temperat- ures, the detergent solution gets hot. Do not touch the hot detergent ▶ solution. To allow the detergent solution to flow out into the container, remove the sealing cap.
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Cleaning and servicing en Ensure that both impellers can Cleaning the drain pump turn. Requirement: The drain pump is empty. → Page 33 Since water may remain in the drain pump, unscrew the pump cap carefully. The filter insert in the pump ‒ housing may become stuck due to coarse particles of dirt.
en Cleaning and servicing Insert and close the service flap. 16.4 Cleaning the intake opening in the rubber gasket Regularly check the intake opening in the rubber gasket for any block- ages and clean the intake opening. Open the appliance door. Remove any blockages from the intake opening.
Troubleshooting en Troubleshooting 17 Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- Troubleshooting ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Incorrect repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶...
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en Troubleshooting Fault Cause and troubleshooting "E:36 / -10" The pump cap is not fully screwed in. Ensure that the pump cap is screwed in all the way ▶ into the appliance. The handle on the pump cap must be in a vertical position. "E:36 / -25 / -26"...
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Troubleshooting en Fault Cause and troubleshooting lights up. Press Start/Nachlegen to start the programme. flashes. Door is not closed. Close the door. Press Start/Nachlegen to start the programme. All other error codes. Malfunction Call the after-sales service. ▶ → "Customer Service", Page 47 "E:30/-20"...
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en Troubleshooting Fault Cause and troubleshooting The door cannot is activated. be opened. Continue the programme by selecting Schleudern ▶ or Abpumpen and pressing Start/Nachlegen. → "Resuming the programme when the programme status is Rinse Hold", Page 31 The temperature is too high. Wait until the temperature has dropped. ▶...
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Troubleshooting en Fault Cause and troubleshooting The water is not drain- Remove any unapproved extensions from the water ▶ ing. hose. Connecting the appliance Water is not flowing You have not pressed Start/Nachlegen. in. Detergent is not Press Start/Nachlegen. ▶ being dispensed. The filter in the water inflow is blocked.
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en Troubleshooting Fault Cause and troubleshooting Vibrations and move- Appliance is not correctly aligned. ment of the appliance Aligning the appliance ▶ whilst spinning. The appliance feet are not fixed. Secure the appliance feet. Aligning the appliance ▶ Transit bolts have not been removed. Removing the transit bolts ▶...
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Troubleshooting en Fault Cause and troubleshooting The spin programme Note: Where possible, mix large and small items in does not start. the drum. Different sized items of laundry distribute themselves better during the spin cycle. Start the Schleudern programme. ▶ Rushing, hissing Water is flushed under pressure into the detergent noise.
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en Troubleshooting Fault Cause and troubleshooting The spin result is not Select the programmes that are suitable for the ▶ satisfactory. The laun- type of fabric. dry is too wet/too Drain pipe or water outlet hose is blocked. damp. Clean the drain pipe and the water outlet hose. ▶...
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Troubleshooting en Fault Cause and troubleshooting Odours have formed Humidity and detergent residue may promote the in the appliance. formation of bacteria. → "Cleaning the drum", Page 32 ▶ If you are not using the appliance, leave the door ▶ and detergent drawer open so that residual water can evaporate.
18.1 Removing the appliance → "Before using for the first time", Note: More detailed instructions for Page 19. use can be found on www.siemens- home.bsh-group.com or by scanning the QR code on the title page of this user manual. Turn off the water tap.
Customer Service en 18.4 Disposing of old appli- Customer Service 19 Customer Service ance If you have any queries on use, are Customer Service Valuable raw materials can be re- unable to rectify faults on the appli- used by recycling. ance yourself or if your appliance needs to be repaired, contact Cus- WARNING tomer Service.
en Customer Service Make a note of your appliance's de- tails and the Customer Service tele- phone number to find them again quickly. 19.2 AQUA-STOP guarantee In addition to warranty claims against the seller under the purchase agree- ment and in addition to our manufac- turer's warranty, we offer compensa- tion under the following conditions.
Consumption values en Consumption values 20 Consumption values The following information is provided in accordance with the EU Ecodesign Consumption values Regulation. The values given for programs other than the Eco 40-60 are indicat- ive only and were determined in accordance with the applicable standard EN60456.
en Technical specifications You can find more information about Technical specifications 21 Technical specifica- your model online at https:// eprel.ec.europa.eu/ . This web ad- tions dress is linked to the official EU EPREL product database. Please Technical specifications Appliance height 84,8 cm then follow the instructions on Appliance width 59,8 cm searching for models.
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Valid within Great Britain: Imported to Great Britain by BSH Home Appliances Ltd. Grand Union House Old Wolverton Road Wolverton, Milton Keynes MK12 5PT United Kingdom Manufactured by BSH Hausgeräte GmbH under the trademark licence of Siemens AG *9001630886* 9001630886 (010716)