Before Use ......................20 Product Features....................22 Control Panel ....................26 Ice and Water Dispenser.................27 Automatic Icemaker ..................28 InstaView......................30 Door in Door .....................31 Extra Space .......................33 Drawer.......................33 Shelf ........................34 Door Basket ......................35 SMART FUNCTIONS LG ThinQ Application ..................36 Smart Diagnosis ....................38 MAINTENANCE Cleaning ......................39...
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Air Filter ......................39 Water Filter .......................40 TROUBLESHOOTING Before Calling for Service................43...
SAFETY INSTRUCTIONS SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE The following safety guidelines are intended to prevent unforeseen risks or damage from unsafe or incorrect operation of the appliance. The guidelines are separated into ‘WARNING’ and ‘CAUTION’ as described below. Safety Messages This symbol is displayed to indicate matters and operations that can cause risk.
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SAFETY INSTRUCTIONS appliance. Cleaning and user maintenance shall not be made by children without supervision. • This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
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• Do not clean the appliance with brushes, cloths or sponges with rough surfaces or which are made of metallic material. • Only qualified service personnel from LG Electronics service centre should disassemble, repair, or modify the appliance. Contact an LG Electronics customer information centre if you move and install the appliance in a different location.
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SAFETY INSTRUCTIONS Risk of Fire and Flammable Materials • If a leak is detected, avoid any naked flames or potential sources of ignition and air the room in which the appliance is standing for several minutes. In order to avoid the creation of a flammable gas air mixture if a leak in the refrigerating circuit occurs, the size of the room in which the appliance is used should correspond to the amount of refrigerant used.
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• Ensure that the outlet socket is properly grounded, and that the earth pin on the power cord is not damaged or removed from the power plug. For more details on grounding, inquire at an LG Electronics customer information centre.
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• Do not bend the power cable excessively or place a heavy object on it. • Immediately unplug the power plug and contact an LG Electronics customer information centre if you detect a strange sound, odour, or smoke coming from the appliance.
SAFETY INSTRUCTIONS Disposal • When discarding the appliance, remove the door gasket while leaving the shelves and baskets in place and keep children away from the appliance. CAUTION CAUTION To reduce the risk of minor injury to persons, malfunction, or damage to the product or property when using this product, follow basic precautions, including the following: Operation...
They may shatter if exposed to sudden temperature changes. • Do not insert the shelves upside down. The shelves may fall. • To remove frost from the appliance, contact an LG Electronics customer information centre. • Dispose of the ice inside the ice bin in the freezer compartment during an extended power outage.
INSTALLATION INSTALLATION Before Installation Ambient Temperature • The appliance is designed to operate within a Dimensions and Clearances limited range of ambient temperatures, depending on the climate zone. Too small of a distance from adjacent items may result in the degradation of freezing capability and •...
INSTALLATION Accessories at the bottom of the front side of the cover with a flat-head screwdriver. *1 This feature is only available on some models. Removing the Left Fridge Door The water supply line is connected to the top right part at the back of the appliance. Hold the water supply connection and gently push the Spanner A collet...
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INSTALLATION Rotate the hinge lever clockwise. Lift the top CAUTION hinge free of the hinge lever latch • When lifting the hinge free of the latch, be careful that the door does not fall forward. It is recommended that two or more people carry out the door removal and refitting.
INSTALLATION Twist the hinge to raise the pivoting end so that the door can be lifted off. Lift the door off the Correct lower hinge pin and remove it. Incorrect • If the water tube end is damaged, it should be trimmed to ensure it does not leak when refitted.
INSTALLATION Ensure that the rubber washer is fitted to the WARNING inside of the tap connector before screwing it onto the tap. • Connect to potable water supply only. • A separate connector or adaptor may need • Connecting the water line must only be installed to be purchased if your tap fitting does not by a qualified plumber and in accordance with match the thread size of the connector...
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INSTALLATION Door Alignment for Freezer - Spanner Type A Door If the door of the appliance is not level, adjust the difference in the height of appliance door. - Spanner Type B Open the door and use the spanner Levelling the Appliance loosen the keeper nut by turning it to the left.
INSTALLATION Door Alignment for Right Fridge Use the spanner to fasten the keeper nut by turning it to the right. Door (Standard Door Model) Open the fridge door and use the spanner rotate the door hinge bolt. NOTE • Levelling the doors may not be possible when the floor is not level, or is of weak or poor construction.
INSTALLATION the appliance has cooled completely, your food may spoil. Moving the Appliance for Relocation Preparing for Relocation Remove all food from inside the appliance. Pull the power plug out, insert and fix it into the power plug hook at the rear or on top of the appliance.
NOTE specifications. If you wish to minimise the impact • Contact the LG Electronics customer information on the food storage due to a temperature rise, centre if the alarm sound continues even after seal or wrap the stored food in several layers.
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OPERATION • Do not store food for a long period of time if it Express Frz. must be switched on for 2 hours spoils easily at a low temperature. before fresh products are placed in the freezer compartment. • Do not place unfrozen food in direct contact with food that is already frozen.
OPERATION Product Features The appearance or components of the appliance may differ from model to model. Exterior *1 This feature is only available on some models. Control Panel Sets the fridge temperature and freezer temperature, the water filter condition and the dispenser mode.
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OPERATION Interior (Two Star *1 This feature is only available on some models. Standard Door Model: Door in Door Model:...
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OPERATION InstaView Door in Door Model: LED Lamp The LED lamps inside the fridge light up when you open the door. Air Filter Reduces odours inside the fridge compartment. Automatic Icemaker This is where ice is automatically produced and stored. Fridge Door Basket Stores small packages of refrigerated foods, drinks and sauce containers.
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OPERATION Folding Shelf This is adjustable to meet individual storage needs. Door in Door Compartment Stores commonly used food items such as beverages and snacks. Vegetable Box Stores fruits and vegetables to keep fresh for as long as possible. Extra Space Stores small food items such as cheese and ham.
Wi-Fi This button allows the appliance to connect to a home Wi-Fi network. Refer to Smart Functions for information on the initial setup of the LG ThinQ application. Freezer Press this button repeatedly to select a desired temperature between -23 °C and -15 °C.
OPERATION NOTE • This function will momentarily stop each time the Water button is pressed if it is in operation and will resume the function after 1 hour. • This function runs automatically for 10 minutes every hour without pressing the Self Care button. •...
OPERATION Press the dispenser paddle with a glass or other CAUTION container to dispense cubed ice, water or crushed ice. • Throw away the first few batches of ice (about 20 cubes and 7 cups of water). This is also necessary if the appliance has not been used for a long time.
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Remove the frost tank and the water supply for a possible source. that accumulates by removing the ice bin and If the problem continues, contact the LG clearing the passage with a rubber spatula. Electronics customer information centre. Do not...
OPERATION To remove the in-door ice bin, grip the front hooked up to water. To stop the buzzing, move the handle, slightly lift the lower part, and slowly power switch to OFF (O). pull out the bin as shown. NOTE •...
OPERATION Door in Door beverages and snacks, without opening the fridge door. This feature is only available on some models. Using the Door in Door Pull the lever at the bottom of the door upwards until the door in door opens. There is plenty of storage space inside the door in door and its surrounding baskets, allowing you to store food in an organized manner.
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OPERATION To lower the moving basket, press up to Lift up and remove the dairy basket from the release the levers at the side of the basket and whole case. lower the basket until it clicks into place. Lift up the basket to the top position. CAUTION •...
OPERATION Extra Space You can control the amount of humidity in the moisture-sealed crispers by adjusting the control to any setting between Vegetables and Fruit. Using the Extra Space • Vegetables keeps moist air in the crisper for This feature is only available on some models. best storage of fresh, leafy vegetables.
OPERATION Shelf Mount the fridge drawer in the reverse order of the removal process. CAUTION Using the Freezer Drawer • Glass shelves are heavy. Use special care when removing them. The sliding freezer drawers allow easy access and • Do not clean glass shelves with warm water convenience of use.
OPERATION Lower the front of the shelf so that the hooks drop into the slots. CAUTION • Glass shelves are heavy. Use special care when removing them. • Do not clean glass shelves with warm water while they are cold. Shelves may break if exposed to sudden temperature changes or impact.
Internet service provider or refer to your appliance improvement purposes without notice wireless router manual. to users. • LG ThinQ is not responsible for any network • Functions may vary by model. connection problems or any faults, malfunctions, or errors caused by network connection.
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Connecting to Wi-Fi equipment type Refrigerator is in compliance with Directive 2014/53/EU. The full text of the EU The Wi-Fi button, when used with the LG ThinQ declaration of conformity is available at the application, allows the appliance to connect to a following internet address: home Wi-Fi network.
If you experience a problem with your Wi-Fi equipped appliance, it can transmit troubleshooting data to a smartphone using the LG ThinQ application. • Launch the LG ThinQ application and select the Smart Diagnosis feature in the menu. Follow the instructions provided in the LG ThinQ application.
MAINTENANCE MAINTENANCE Cleaning Cleaning the Interior • When removing a shelf or drawer from inside General Cleaning Tips the appliance, remove all stored foods from the shelf or drawer to prevent injury or damage to • Performing manual defrosting, maintenance or the appliance.
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Rotate the air filter cover clockwise until the hooks engage and the cover locks in place. - Visit your local dealer or distributor or contact the LG Electronics Customer Information Centre. For further assistance, visit our website at lg.com Rotate the filter cover counterclockwise to release the tabs, and remove the cover.
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• Do not install on hot water supply lines. The - Visit your local dealer or distributor or contact maximum operating water temperature of this the LG Electronics Customer Information filter system is 37.8 °C. Centre. For further assistance, visit our •...
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Dispense water for approximately 5 minutes to remove trapped air and contaminants. CAUTION • Failure to replace filters when required or using non LG authorised water filters can cause the filter cartridge to leak and result in property damage.
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TROUBLESHOOTING TROUBLESHOOTING Before Calling for Service Cooling Symptoms Possible Cause & Solution There is no Is there a power interruption? refrigeration or • Check the power of other appliances. freezing. Check the power of other appliances. • Plug the power plug in the outlet properly. A fuse in your home may be blown or the circuit breaker tripped.
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TROUBLESHOOTING Symptoms Possible Cause & Solution The appliance contains Is the fridge or freezer temperature set to 'Warm'? a bad smell. • Set the fridge or freezer temperature to a colder setting. Did you put in food with a strong smell? •...
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• Press I on the automatic icemaker switch or set ON for the automatic icemaker button on the control panel. (For more details on how to use, visit LG Electronics website or use your smart device.) Is the temperature of the freezer compartment set too high? •...
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TROUBLESHOOTING Symptoms Possible Cause & Solution Water does not come The supply valve may be turned off. (For Plumbed models Only) out. • Open the water supply valve. • Check if the fridge compartment temperature is too cold, as the water filter can freeze and block the water flow to the dispenser.
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TROUBLESHOOTING Condensation & Frost Symptoms Possible Cause & Solution There is condensation Did you store hot food without cooling it first? inside the appliance or • Cool the hot food first before putting it inside the fridge or freezer. on the bottom of the vegetable drawer Did you leave the appliance door open? cover.
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The inside lamp in the Lamp failure appliance does not • Close the door and re-open. If the lamp does not turn on, please contact turn on. the LG Electronics customer information centre. Do not attempt removal of the lamp.
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TROUBLESHOOTING Noises Symptoms Possible Cause & Solution The appliance is noisy Is the appliance installed on a weak floor or improperly levelled? and generates • Install the appliance on a solid and flat area. abnormal sounds. Does the rear of the appliance touch the wall? •...
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• Spare parts referenced in Regulation EU 2019/2019 are available for 7 years (only door gaskets are available for 10 years). • To purchase spare parts, contact an LG Electronics customer information centre or our website at www.lg.com.
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TROUBLESHOOTING NOTE • Regulation EU 2019/2019, valid from 1st March 2021, is related to the Energy Efficiency classes by Regulation EU 2019/2016. • For more information about the energy efficiency of the appliance, visit https://ec.europa.eu and search using the model name (valid from 1st March 2021). •...