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Washing machine WU14UTG0 User manual and installation instructions Register your product on My Siemens and discover exclusive services and offers. siemens-home.bsh-group.com/welcome The future moving in. Siemens Home Appliances...
Table of contents 1 Safety .......... 4 10 Before using for the first time........ 32 1.1 General information.... 4 10.1 Starting an empty washing 1.2 Intended use....... 4 cycle ........ 32 1.3 Restriction on user group... 4 1.4 Safe installation ...... 5 11 Laundry........ 33 1.5 Safe use ........ 7 11.1 Preparing the laundry ..... 33 1.6 Safe cleaning and mainten-...
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14 Childproof lock...... 41 14.1 Activating the childproof lock ......... 41 14.2 Deactivating the childproof lock ......... 41 15 Basic settings...... 42 15.1 Overview of the basic set- tings........ 42 15.2 Changing the basic set- tings........ 43 16 Cleaning and servicing .... 43 16.1 Tips on appliance care... 43 16.2 Cleaning the drum.... 43 16.3 Cleaning the detergent...
en Safety 1 Safety Observe the following safety instructions. 1.1 General information ¡ Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe for future reference or for the next owner. ¡ Do not connect the appliance if it has been damaged in transit. 1.2 Intended use Only use this appliance: ¡...
Safety en 1.4 Safe installation Take note of the safety instructions when installing the appliance. WARNING ‒ Risk of electric shock! Improper installation is dangerous. ▶ Connect and operate the appliance only in accordance with the specifications on the rating plate. ▶ Connect the appliance to a power supply with alternating cur- rent only via a properly installed socket with earthing.
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en Safety WARNING ‒ Risk of injury! The high weight of the appliance may result in injury when lifted. ▶ Do not lift the appliance on your own. If this appliance is not correctly installed in a washer-dryer stack, the installed appliance may fall. ▶...
Safety en ▶ Wear protective gloves when installing and transporting the ap- pliance. 1.5 Safe use WARNING ‒ Risk of electric shock! If the appliance or the power cord is damaged, this is dangerous. ▶ Never operate a damaged appliance. ▶ Never pull on the power cord to unplug the appliance. Always unplug the appliance at the mains.
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en Safety WARNING ‒ Risk of poisoning! Detergents and care products may result in poisoning if con- sumed. ▶ If accidentally swallowed, seek medical advice. ▶ Keep detergents and care products out of the reach of children. WARNING ‒ Risk of explosion! Laundry that has been pretreated with cleaning agents that con- tain solvents may cause an explosion in the appliance.
Safety en CAUTION ‒ Risk of chemical burns! If the detergent drawer is opened, detergent and care products may spray out from the appliance. Contact with eyes or skin may cause irritation. ▶ Rinse eyes and/or skin thoroughly with clean water if they come into contact with detergents or care products.
en Preventing material damage Make sure that the valve housing ▶ Preventing material damage 2 Preventing material for the water inlet hose does not come into contact with its sur- damage roundings and is not subjected to any external forces. Follow these instructions to avoid ma- Preventing material damage Ensure that the inner diameter of terial damage and damage to the ap-...
Environmental protection and saving energy en Do not use hard scouring pads or Add → Page 36 detergent based on ▶ cleaning sponges. the laundry's degree of soiling. Clean the appliance with nothing ▶ a For light to normal soiling, a smal- but water and a soft, damp cloth. ler amount of detergent is suffi- Remove all detergent residue, ▶...
en Installation and connection ATTENTION! 3.3 Energy saving mode Objects remaining in the drum that If you do not use the appliance for an are not designed for operation with extended period, it automatically the appliance may cause material switches to energy-saving mode. All damage and damage to the appli- displays go out and Start/Nachlegen ance.
Installation and connection en 4.2 Contents of package After unpacking all parts, check for any damage in transit and completeness of the delivery. Washing machine WARNING Risk of electric shock! Accompanying documents The appliance contains live parts. Touching live parts is dangerous. Elbow for fixing the water out- Do not operate the appliance ▶...
en Installation and connection ATTENTION! Installation loca- Requirements If the appliance is installed in areas tion exposed to frost or outdoors, frozen In a kitchen unit ¡ A niche width residual water may damage the appli- of 60 cm is re- ance and frozen hoses may crack or quired.
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Installation and connection en Pull the hoses out of the holders. Remove the four sleeves. Unscrew and remove all four Put on the four cover caps. screws for the transit bolts with a WAF 13 wrench. Press down on the four cover caps.
en Installation and connection ATTENTION! 4.5 Connecting the appliance When draining, the water outlet hose Connecting the water inlet hose is subject to water pressure and may come loose from the installed con- Note: Please read the information in nection point. the Safety → Page 4 and Preventing Secure the water outlet hose ▶...
Installation and connection en Screw the lock nuts tightly against 4.6 Aligning the appliance the housing using a WAF 17 In order to reduce noise and vibra- wrench. tion and to prevent the appliance from moving, align the appliance cor- rectly. Note: Please read the information in the Safety → Page 4 and Preventing material damage → Page 10 sections to ensure that you use the appliance...
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en Familiarising yourself with your appliance Familiarising yourself with your appliance 5 Familiarising yourself with your appliance Familiarising yourself with your appliance 5.1 Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured.
Familiarising yourself with your appliance en 5.2 Detergent drawer Compartment II: ¡ Detergent for main wash ¡ Water softener ¡ Bleach ¡ Stain remover Compartment ¡ Fabric softener ¡ Liquid starch ¡ Waterproofing agent Compartment I: ¡ Detergent for prewash ¡ Hygiene detergent 5.3 Controls You can use the control panel to configure all functions of your appliance and to obtain information about the operating status.
en Display Display 6 Display The display shows the current settings, options or relevant information. Display Display Designation Description 0:40 Programme dura- Approximate expected programme dura- tion/programme tion or programme time remaining. time remaining "Ready in" time The programme end has been set and the remaining number of hours is displayed.
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Display en Display Designation Description Rinse Programme status Spin Programme status – – – – Rinse Hold Programme status End of pro- Programme status gramme Childproof lock ¡ lights up: The childproof lock is activ- ated. ¡ flashes: The childproof lock is activated and the appliance has been operated. → "Deactivating the childproof lock", Page 41 Prewash...
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en Display Display Designation Description Door ¡ Lights up: The door is locked and can- not be opened. ¡ Flashes: The door is not closed prop- erly. ¡ Off: The door is unlocked and can be opened. ¡ No water pressure. ¡...
Buttons en Buttons 7 Buttons The selection of programme settings depends on the programme that is set. Buttons You can see the selection options for each programme in the overview for → "Programmes", Page 24. Button Selection Description Start/Nachlegen ¡ Start Start, cancel or pause the pro- (Start/Pause + Re- gramme.
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en Programmes Vorwäsche Schleudern – – – – (Rinse Hold) Extra Spülen – vario Speed Max. spin speed 1400 1400 (rpm) Max. temperature (°C) Max. load (kg)
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Programmes en Vorwäsche Schleudern – – – – (Rinse Hold) Extra Spülen – vario Speed Max. spin speed 1400 (rpm) – Max. temperature (°C) Max. load (kg)
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en Programmes Vorwäsche Schleudern – – – – (Rinse Hold) Extra Spülen – vario Speed Max. spin speed 1200 1400 (rpm) Max. temperature (°C) Max. load (kg)
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Programmes en – – – Vorwäsche Schleudern – – – – – (Rinse Hold) – – Extra Spülen – – – vario Speed Max. spin speed 1400 1400 1200 (rpm) – – Max. temperature (°C) Max. load (kg)
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en Programmes – – Vorwäsche Schleudern – – – – – – (Rinse Hold) – – Extra Spülen – – vario Speed Max. spin speed 1200 1200 (rpm) – Max. temperature (°C) Max. load (kg)
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Programmes en – Vorwäsche Schleudern – – – – – (Rinse Hold) – Extra Spülen – vario Speed Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
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en Programmes – Vorwäsche Schleudern – – – – (Rinse Hold) Extra Spülen – vario Speed Max. spin speed 1200 (rpm) Max. temperature (°C) Max. load (kg)
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Programmes en Vorwäsche Schleudern – – – – (Rinse Hold) Extra Spülen vario Speed Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
en Accessories Accessories 9 Accessories Use original accessories. These have been made especially for your appliance. Accessories Order number Water inlet hose exten- Extend the water inlet WZ10131 sion hose for cold water or AquaStop (approx. 2.50 Fixing brackets Improves the stability of WX975600 the appliance.
Laundry en Pull out the detergent drawer. Push in the detergent drawer. Pour approx. 1 litre of tap water Press Start/Nachlegen (Start/ into compartment II. Pause + Reload) to start the pro- gramme. a The display shows the remaining programme duration. a After the programme has ended, the display shows: End.
en Laundry – Brush sand out of all collars and 11.2 Sorting laundry pockets Note: Please read the information in – Close bed covers and cushion the Safety → Page 4 and Preventing covers material damage → Page 10 sections – Close all zips, Velcro fasteners, to ensure that you use the appliance hooks and eyes safely.
Detergents and care products en 11.4 Care symbols on the care labels Washing care symbols Symbol Washing process Recommended pro- gramme Normal Cotton Gentle Easy-Care Particularly gentle Delicates/Silk for washing by hand Hand wash Wool Not suitable for machine-washing –...
en Detergents and care products Detergent Fabrics Pro- Temperature gramme Detergent for delic- Delicate fine textiles, Delicates/ From cold up to ates silk or viscose Silk 40 °C Detergent for wool- Wool Wool From cold up to lens 40 °C Tip: Visit www.cleanright.eu to find further information on detergents, care products and cleaning agents for domestic use.
Basic operation en Adjust the programme settings. ▶ Basic operation 13 Basic operation → "Programmes", Page 24 Note: The programme settings are Basic operation not saved permanently for the pro- 13.1 Switching on the appli- gramme. ance 13.4 Loading laundry Turn the programme selector to a ▶ programme.
en Basic operation Insert the detergent drawer. 13.5 Using a measuring aid for liquid detergent If you order the measuring aid as an accessory, you must use the measur- ing aid. Pull out the detergent drawer. 13.6 Use the measuring aid for liquid detergent To add liquid detergent, you can use a measuring aid in the detergent drawer.
Basic operation en Push in the detergent drawer. 13.9 Adjusting the "Ready in" time before the pro- 13.7 Adding detergent and gramme starts care product You can readjust the selected "Ready Notes in" time before the programme starts. ¡ Please read the information in the Press Start/Nachlegen.
en Basic operation Remove the laundry. 13.12 Cancelling the pro- gramme Once the programme has started, you can cancel it at any time. Note: Please read the information in the Safety → Page 4 and Preventing material damage → Page 10 sections to ensure that you use the appliance safely.
Childproof lock en Childproof lock 14 Childproof lock Secure your appliance against being Childproof lock operated unintentionally using the controls. 14.1 Activating the childproof lock Press and hold the two 3 Sek. ▶ buttons for approx. 3 seconds. a The display shows a The controls are locked.
en Basic settings Basic settings 15 Basic settings You can configure the appliance to meet your needs. Basic settings 15.1 Overview of the basic settings Below is an overview of the basic settings on your appliance. Basic setting Programme Value Description position End signal 0 (off) Set the volume of the signal at the 1 (quiet)
Cleaning and servicing en 15.2 Changing the basic set- with nothing but water and a tings damp cloth. Set the programme selector to po- Remove all de- Fresh deposits sition 1. tergent residue, are easier to re- spray residue or move without other residues leaving any immediately.
en Cleaning and servicing Pull out the detergent drawer. Fit the insert and lock it into place. Press down on the insert and re- move the detergent drawer. Cleaning the opening for the deter- gent drawer. Press out the insert upwards from below.
Cleaning and servicing en Slide a sufficiently large receptacle 16.5 Cleaning the drain pump under the opening. Clean the drain pump in the event of faults, e.g. blockages or rattling noises. Emptying the drain pump Note: Please read the information in the Safety → Page 4 and Preventing material damage → Page 10 sections to ensure that you use the appliance safely.
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en Cleaning and servicing Cleaning the drain pump CAUTION - Risk of scalding! When you wash at high temperat- Note: Please read the information in ures, the detergent solution gets the Safety → Page 4 and Preventing hot. material damage → Page 10 sections Do not touch the hot detergent to ensure that you use the appliance ▶...
Cleaning and servicing en Insert the pump cap and screw it Loosen the hose clamp and care- on as far as it will go. fully remove the water outlet hose. 90° The handle on the pump cap must Residual water may leak out. be in a vertical position.
en Cleaning and servicing Clean the filter with a small brush. 16.7 Cleaning the water inlet filter Emptying the water inlet hose In order to clean the filter, first empty the water inlet hose. Turn off the tap. Set a programme, except for Spülen, Schleudern or Abpumpen.
Troubleshooting en Troubleshooting 17 Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- Troubleshooting ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Incorrect repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶...
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en Troubleshooting Fault Cause and troubleshooting The water pressure is low. No remedial action possible. The filter in the water inflow is blocked. Clean the water inflow filter → Page 48. ▶ The tap is turned off. Turn on the tap. ▶ The water inlet hose is kinked or jammed. Ensure that the water inlet hose is not kinked or ▶...
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Troubleshooting en Fault Cause and troubleshooting flashes. Door is not closed. Close the door. Press Start/Nachlegen to start the programme. All other error codes. Malfunction Call the after-sales service. ▶ → "Customer Service", Page 59 The appliance is not The mains plug of the power cord is not plugged in. working.
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en Troubleshooting Fault Cause and troubleshooting The door cannot Open the door using the emergency release. ▶ be opened. → "Emergency release", Page 57 The water is not drain- Drain pipe or water outlet hose is blocked. ing. Clean the drain pipe and the water outlet hose. ▶...
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Troubleshooting en Fault Cause and troubleshooting The spin cycle runs The unbalanced load detection system eliminates an several times. imbalance by repeatedly redistributing the laundry. Not a fault – no action required. ▶ Note: When loading, where possible, place large and small items of laundry together in the drum. Different sized items of laundry distribute themselves better during the spin cycle.
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en Troubleshooting Fault Cause and troubleshooting Heavy foam build-up Detergent dosage is too high. Immediate measure: Mix one tablespoon of fabric ▶ softener with 0.5 litres of water and pour the mix- ture into the left-hand compartment (not for outdoor clothing, sportswear or items stuffed with down). Reduce the amount of detergent for the next wash- ▶...
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Troubleshooting en Fault Cause and troubleshooting Banging noises, rat- Foreign bodies have got into the drain pump. tling in the drain → "Cleaning the drain pump", Page 45 ▶ pump. Slurping, rhythmical The drain pump is active, the detergent solution is suction noise. pumped out.
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en Troubleshooting Fault Cause and troubleshooting The spin result is not Unbalance load detection system is using a reduced satisfactory. The laun- spin speed to eliminate an unbalance. dry is too wet/too Redistribute the laundry in the drum. ▶ damp. Note: Where possible, mix large and small items in the drum.
Transportation, storage and disposal en Drain the remaining detergent 17.1 Emergency release solution. Releasing the door → "Cleaning the drain pump", Page 45 Requirement: The drain pump is Detach the hoses. empty. → Page 45 ATTENTION! Escaping water may 18.2 Inserting the transit cause material damage. bolts Do not open the door if you can ▶...
en Transportation, storage and disposal Insert all screws into the four Pour approx. 1 litre of water into transit bolts and tighten slightly. compartment II in the detergent drawer. Start the Abpumpen programme. a The unused detergent cannot flow straight into the outlet during the next wash.
Customer Service en If you contact Customer Service, you tronic appliances (waste will require the product number (E- electrical and electronic Nr.) and the production number (FD) equipment - WEEE). of your appliance. The guideline determ- The contact details for Customer Ser- ines the framework for vice can be found in the enclosed the return and recycling...
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en Customer Service cludes correctly fitting the Aqua- Stop extension (genuine access- ory). Our guarantee does not cover defective supply lines or fittings up to the Aqua-Stop connection on the tap. ¡ If your appliance is fitted with Aqua-Stop, you can in principle leave your appliance unattended during operation and the tap turned on afterwards.
Consumption values en Consumption values 20 Consumption values The following information is provided in accordance with the EU Ecodesign Consumption values Regulation. The values given for programs other than the Eco 40-60 are indicat- ive only and were determined in accordance with the applicable standard EN60456.
en Technical specifications of printing its web address had not Technical specifications 21 Technical specifica- yet been published. Please then fol- low the instructions on searching for tions models. The model identifier is made up of the characters before the slash Facts and figures for your appliance Technical specifications in the product number (E-Nr.) on the can be found here.
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Valid within Great Britain: Imported to Great Britain by BSH Home Appliances Ltd. Grand Union House Old Wolverton Road Wolverton, Milton Keynes MK12 5PT United Kingdom Manufactured by BSH Hausgeräte GmbH under the trademark licence of Siemens AG *9001539410* 9001539410 (010202)