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HP Z8 G4 User Manual
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HP Z8 G4 User Manual

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  • Page 1 User Guide...
  • Page 2 Torvalds in the U.S. and other countries. available on your computer. preinstalled on this computer, you agree to be bound by the terms of the HP End User License Microsoft and Windows are either registered Not all features are available in all editions or trademarks or trademarks of Microsoft Agreement (EULA).
  • Page 3 Contains additional information to emphasize or supplement important points of the main text. TIP: Provides helpful hints for completing a task. TIP: Find technical details in the Maintenance and Service Guide at http://www.hp.com/support. ● View removal and replacement videos at http://www.hp.com/go/sml. ●...
  • Page 4 About this guide...

  • Page 5: Table Of Contents

    Product documentation ............................2 Product diagnostics ............................... 2 Product updates ..............................2 2 Computer features ............................4 Components ................................4 HP Z8 G4 Workstation ......................... 4 Front ..........................4 Left ............................ 6 Rear ........................... 7 HP Z6 G4 Workstation ......................... 8 Front ..........................
  • Page 6 Using HP Recovery media (select products only) ................21 Using Windows tools ......................... 22 Using the HP Cloud Recovery Download Tool (select products only) ..........23 Restore and recovery ............................23 Recovering using HP Recovery Manager ................... 23 What you need to know before you get started ............. 23 Using the HP Recovery partition (select products only) ..........
  • Page 7 Calling support ........................ 35 Locating warranty information ..................35 8 Using HP PC Hardware Diagnostics (UEFI) ....................... 36 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device ..............37 9 Routine care ..............................38 General cleaning safety precautions ........................38 Cleaning the chassis ............................
  • Page 8 viii...

  • Page 9: Locating Hp Resources

    You can find your HP Limited Warranty located with the user guides on your product and/or on the CD or DVD provided in the box. In some countries or regions, HP may provide a printed warranty in the box. For countries or regions where the warranty is not provided in printed format, you can request a copy from http://www.hp.com/go/orderdocuments.

  • Page 10: Product Documentation

    To learn how to remove and replace computer components, go to http://www.hp.com/go/ sml. Product notifications Subscriber's Choice is an HP program that allows you to sign up to receive driver and software alerts, proactive change notifications (PCNs), the HP newsletter, customer advisories, and more. Sign up at https://h41369.www4.hp.com/alerts-signup.php. Technical specifications The Product Bulletin contains QuickSpecs for HP computers.
  • Page 11 Topic Location For more information on updating the drivers and BIOS, see Updating the computer on page Operating systems For information, go to the following locations: Windows operating systems, go to http://www.support.microsoft.com. ● ● Linux ® operating systems, go to http://www.linux.com. Product updates...

  • Page 12: Computer Features

    Refer to the illustration that most closely matches your computer. Item Icon Component Power button Drive light Audio-out (headphone)/Audio-in (microphone) combo jack USB 3.x SuperSpeed port with HP Sleep and Charge USB 3.x SuperSpeed port USB Type-C ports (2) Memory card reader Optical drive Chapter 2 Computer features...
  • Page 13 Item Icon Component Power button Drive light Audio-out (headphone)/Audio-in (microphone) combo jack USB 3.x SuperSpeed port with HP Sleep and Charge USB 3.x SuperSpeed ports (3) Memory card reader Optical drive Components...

  • Page 14: Left

    Left Item Component Side access panel handle Side access panel lock Chapter 2 Computer features...

  • Page 15: Rear

    Rear Item Icon Component Item Icon Component Power button PS/2 keyboard port Security cable slot PS/2 mouse port Power connector Audio-in (microphone) jack Serial port Audio-out (headphone) jack Ethernet ports (select products USB 3.x SuperSpeed ports (6) only) (2) RJ-45 (network) jack PCIe card slots (7) RJ-45 (network) jack (AMT enabled)

  • Page 16: Hp Z6 G4 Workstation

    Refer to the illustration that most closely matches your computer. Item Icon Component Power button Drive light Audio-out (headphone)/Audio-in (microphone) combo jack USB 3.x SuperSpeed port with HP Sleep and Charge USB 3.x SuperSpeed port USB Type-C ports (2) Memory card reader Chapter 2 Computer features...
  • Page 17 Item Icon Component Power button Drive light Audio-out (headphone)/Audio-in (microphone) combo jack USB 3.x SuperSpeed port with HP Sleep and Charge USB 3.x SuperSpeed ports (3) Memory card reader Components...

  • Page 18: Left

    Left Item Component Side access panel handle Side access panel lock (select products only) Chapter 2 Computer features...

  • Page 19: Rear

    Rear Item Icon Component Item Icon Component Power button On: The computer is on. Power supply Built-In Self-Test (BIST) light Blinking white: The hard drive is being accessed. Audio-in (microphone) jack Power connector Audio-out (headphone) jack Security lock loop Ethernet ports (select products PS/2 keyboard port only) (2) USB 3.x SuperSpeed ports (6)

  • Page 20: Product Specifications

    Product specifications To find the QuickSpecs for your product, go to http://www.hp.com/go/quickspecs. Click the link for the HP Inc. QuickSpecs experience. Click Search all QuickSpecs, type your model name in the search field, and then click – or – Go to http://www.hp.com/support...

  • Page 21: Setting Up The Computer

    Setting up the computer This chapter describes how to set up your computer. Ensuring proper ventilation Proper ventilation for the system is important for computer operation. Follow these guidelines: Operate the computer on a sturdy, level surface. ● Provide at least 15.24 cm (6.00 in) of clearance at the front and back of the computer. (This is the ●...

  • Page 22: Setup Procedures

    NOTE: A computer with a 1125 W power supply might require more power than the typical office environment can supply. For details, see the Site Preparation Guide for the computer at http://www.hp.com/ support. To set up the computer: Connect the mouse, keyboard, and power cord to the computer (1).

  • Page 23: Adding Monitors

    Determine the kind of graphics performance you want. ● Note the type of graphics connector used by each monitor. HP provides graphics cards with ● DisplayPort (DP) and DVI interfaces, but you can use adapters and third-party cards to interface to other graphics formats, including DVI-I, HDMI, or VGA.
  • Page 24 Dual Link DVI (DL-DVI) or DisplayPort output. To get native resolution with DVI, you must use a DL-DVI cable, not standard DVI-I or DVI-D cables. HP computers do not support all graphics cards. Be sure that a new graphics card is supported before purchasing it. See...

  • Page 25: Finding Supported Graphics Cards

    * This interface is a dual-monitor graphics interface card that supports two VGA, two DVI, or two DP monitors. NOTE: HP graphics cards include monitor cable adapters unless otherwise indicated. DisplayPort connections have the highest performance; VGA connections have the lowest.

  • Page 26: Connecting And Configuring Monitors

    Graphics card with DisplayPort output—If the graphics card has four DisplayPort connectors, you can ● connect a monitor to each connector. Use the proper adapters if required. Graphics card with DVI output—If you have a graphics card with two DVI connectors, you can connect a ●...

  • Page 27: Using A Third-Party Graphics Configuration Utility

    Refer to your graphics card documentation for more information. NOTE: Monitor configuration utilities are also often available on the HP support website. Customizing the monitor display (Windows) You can manually select or change the monitor model, refresh rates, screen resolution, color settings, font sizes, and power management settings.

  • Page 28: Security

    Security Some HP computers have a lock on the side access panel. The key for this lock is shipped attached to the back panel of the computer chassis. Additional security features reduce the risk of theft and alert you when there has been a chassis intrusion. For information about additional hardware and software security features available for your system, see Maintenance and Service Guide for your computer at http://www.hp.com/support.

  • Page 29: Backing Up, Restoring, And Recovering

    Use HP Recovery Manager to create HP Recovery media after you successfully set up the computer. This ● step creates a backup of the HP Recovery partition on the computer. The backup can be used to reinstall the original operating system in cases where the hard drive is corrupted or has been replaced. For...

  • Page 30: Using Windows Tools

    HP Recovery media can also be used to customize the system or restore the factory image if you replace the hard drive.

  • Page 31: Using The Hp Cloud Recovery Download Tool (Select Products Only)

    HP Recovery Manager software allows you to recover the computer to its original factory state by using the HP Recovery media that you either created or that you obtained from HP, or by using the HP Recovery partition (select products only). If you have not already created recovery media, see...

  • Page 32: Using The Hp Recovery Partition (Select Products Only)

    Using HP Recovery media (select products only) on page If your computer does not allow the creation of HP Recovery media or if the HP Recovery media does not ● work, you can obtain recovery media for your system from support. You can find contact information from the HP website.

  • Page 33: Using Hp Recovery Media To Recover

    Using HP Recovery media to recover You can use HP Recovery media to recover the original system. This method can be used if your system does not have an HP Recovery partition or if the hard drive is not working properly.

  • Page 34: Setting Up Linux

    HP Linux driver discs Driver ISO images that support proper use and behavior of some Linux OSes on HP computers may be available on the HP website. Such images include tested drivers that augment and/or replace those found in RHEL, SLED, Ubuntu, or other OSes.

  • Page 35: Setting Up Red Hat Enterprise Linux (Rhel)

    USB flash drive or optical disc. The driver media is used during this phase. All content added by HP is in the /HP directory on the media. You can use it to build your own image or to browse the HP content.

  • Page 36: Installing Sled With The Hp Driver Disc

    Setting up Ubuntu HP offers a 64-bit Ubuntu 14.04 LTS preload on some Z series computers and supports 64-bit Ubuntu 14.04 on other computers. Various versions of Ubuntu are certified and supported by Canonical on HP computers. For more information, go to the Ubuntu Desktop certified hardware search page at http://www.ubuntu.com/certification/desktop...

  • Page 37: Updating The Computer

    Updating the computer HP is constantly working on improving your total computer experience. To ensure that the computer leverages the latest enhancements, HP recommends that you install the latest BIOS, driver, and software updates on a regular basis. Updating the computer after first boot...

  • Page 38: Upgrading Device Drivers

    HP computer. If you did not purchase your device from HP, HP recommends that you go to the HP website first to see if your device and its drivers have been tested for HP computer compatibility. If no driver is available, go to the device manufacturer's website to download the latest drivers.

  • Page 39: Maintenance, Diagnostics, And Minor Troubleshooting

    To properly turn off the computer, shut down the operating system software. CAUTION: HP does not recommend holding down the power button to shut off the system. Doing so can cause loss of user data and may damage the storage device. If the system becomes unstable and no other alternative is available, please give the system sufficient time to wake up completely after you reboot the computer.

  • Page 40: Visual Inspection

    ● If you have installed an operating system other than the factory-installed operating system, confirm ● that it is supported on your system by going to http://www.hp.com/go/quickspecs. Verify that the display panel is lit. ● If you have an optional external monitor: ●...

  • Page 41: Customer Self Repair

    ● utility, HP PC Hardware Diagnostics. See Using HP PC Hardware Diagnostics (UEFI) on page If the computer will boot into the operating system and Internet access is available, you may access HP ● Instant Support Professional Edition at http://www.hp.com/go/ispe.

  • Page 42: Customer Support For Workstations And Thin Clients

    ● http://www.hp.com/support—Provides the latest online documentation and worldwide technical ● support. https://support.hp.com/us-en/products/workstations-thin-clients/—Provides technical support ● information for computers. http://www.hp.com/support/workstation_swdrivers—Provides access to software and drivers for ● computers. Customer support for workstations and thin clients Go to https://support.hp.com/us-en/products/workstations-thin-clients/.

  • Page 43: Calling Support

    NOTE: The serial number and product number labels can be found on the rear panel of the computer. For a support phone number, go to http://www.hp.com/support, select your region, and then, under Customer Support, select Contact Support. Locating warranty information To locate warranty information, go to http://h20565.www2.hp.com/hpsc/wc/public/home.

  • Page 44: Using Hp Pc Hardware Diagnostics (Uefi)

    Using HP PC Hardware Diagnostics (UEFI) HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that allows you to run diagnostic tests to determine whether the computer hardware is functioning properly. The tool runs outside the operating system so that it can isolate hardware failures from issues that are caused by the operating system or other software components.

  • Page 45: Downloading Hp Pc Hardware Diagnostics (Uefi) To A Usb Device

    NOTE: The HP PC Hardware Diagnostics (UEFI) download instructions are provided in English only, and you must use a Windows computer to download and create the HP UEFI support environment because only .exe files are offered. There are two options to download HP PC Hardware Diagnostics to a USB device.

  • Page 46: Routine Care

    Routine care General cleaning safety precautions Never use solvents or flammable solutions to clean the computer. ● Never immerse any component in water or cleaning solutions; apply any liquids to a clean cloth and then ● use the cloth on the component. Always unplug the computer before cleaning the keyboard, mouse, or air vents.

  • Page 47: Cleaning The Monitor

    Clean under a key with a swab moistened with isopropyl alcohol and squeezed out. Be careful not to ● wipe away lubricants necessary for proper key functions. Allow the parts to air dry before reassembly. Use tweezers to remove any fibers or dirt in confined areas. ●...

  • Page 48: 10 Accessibility

    10 Accessibility HP designs, produces, and markets products and services that can be used by everyone, including people with disabilities, either on a stand-alone basis or with appropriate assistive devices. To access the latest information on HP accessibility, go to http://www.hp.com/accessibility.

  • Page 49: Index

    USB 3.x SuperSpeed 4, 5, 7, 8, 9, Z6 left side 10 audio-out (headphone) 7, 11 Z6 rear 11 audio-out (headphone)/audio-in USB 3.x SuperSpeed port with HP Z8 front 4 (microphone) combo 4, 5, 8, 9 Sleep and Charge 4, 5, 8, 9 Z8 left side 6...
  • Page 50 39 SUSE certification bulletin search cleaning safety 38 page 27 Ubuntu 28 security cable slot, identifying 7, 11 USB 3.x SuperSpeed port with HP serial port, identifying 7 Sleep and Charge, identifying 4, 5, setup 8, 9 Linux 26 USB 3.x SuperSpeed port,...

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