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Getting help
About sound
My speakers are not producing sound
❑
The built-in speakers may be turned off. Press <Fn>+<F3> to turn on the speakers.
❑
The speaker volume may be turned to the minimum. Press <Fn>+<F4>, and then press
the volume.
❑
If your computer is powered by battery, check that the battery is inserted properly and that it is charged.
❑
If you are using an application that has its own volume control, check that the volume is turned up.
❑
Check the volume controls in Windows
❑
If you use external speakers, check that the speakers are properly connected and the volume is turned
up. If the speakers have a mute button, make sure it is off. If batteries power the speakers, check that
the batteries are inserted properly and that they are charged.
❑
If you have connected an audio cable to the headphone connector, disconnect the cable.
My microphone does not work
❑
If you are using an external microphone, check that the microphone is plugged into the microphone
connector.
❑
Make sure that the volume for the microphone is not disabled or low in the Sounds and Multimedia
icon of the Control Panel.
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