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Dishwasher
SN23HW60AG
en
User manual
Register your product on My Siemens and discover
exclusive services and offers.
siemens-home.bsh-group.com/welcome
The future moving in.
Siemens Home Appliances

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Summary of Contents for Siemens SN23HW60AG

  • Page 1 Dishwasher SN23HW60AG User manual Register your product on My Siemens and discover exclusive services and offers. siemens-home.bsh-group.com/welcome The future moving in. Siemens Home Appliances...
  • Page 2: Table Of Contents

    Table of contents Safety ..........   4 Knife shelf........ 22 General information...... 4 Basket heights........ 22 Intended use........ 4 Before using for the first time ..   23 Restriction on user group.... 4 Performing the initial configura- Safe installation ........ 5 tion.......... 23 Safe use ........... 6 Damaged appliance ...... 7 Water softening system....
  • Page 3 Technical specifications....   55 Terminate programme.... 33 Information regarding Free and Switching off appliance .... 33 Open Source Software .... 56 Basic settings........    34 Declaration of Conformity .... 56 Overview of basic settings ..... 34 Changing basic settings.... 35 Home Connect ......   35 Home Connect quick start ..... 36 Home Connect settings.... 36 Remote Start ...... 36...
  • Page 4: Safety

    en Safety Safety Please read the safety information to ensure that you use the ap- pliance safely. General information ¡ Read this instruction manual carefully. Only this will ensure you use the appliance safely and efficiently. ¡ Keep the instruction manual and the product information safe for future reference or for the next owner.
  • Page 5: Safe Installation

    Safety en Safe installation Follow these safety instructions when installing the appliance. WARNING ‒ Risk of injury! Improper installation may cause injury. ▶ When installing and connecting the appliance, follow the in- structions in the manual and installation instructions. WARNING ‒ Risk of electric shock! Improper installation is dangerous.
  • Page 6: Safe Use

    en Safety WARNING ‒ Risk of burns! If the appliance is not installed properly, this may result in burns. ▶ With free-standing appliances, ensure that they are installed with the back panel against a wall. Safe use WARNING ‒ Risk of serious harm to health! Failure to comply with safety instructions and directions for use on packagings of detergent and rinse aid products may cause serious harm to health.
  • Page 7: Damaged Appliance

    Safety en WARNING ‒ Risk of scalding! If you open the appliance door while the programme is run- ning, hot water may splash out of the appliance. ▶ Open the appliance door carefully if the programme is still running. WARNING ‒ Risk of tipping! Overfilling the Baskets may cause the appliance to tip up. ▶...
  • Page 8: Risk To Children

    en Safety ▶ If the appliance or the power cord is damaged, immediately unplug the power cord or switch off the fuse in the fuse box and turn off the water tap. ▶ "Call Customer Service." → Page 54 ▶ Repairs to the appliance should only be carried out by trained specialist staff.
  • Page 9 Safety en WARNING ‒ Risk of crushing! With higher-level appliances, children can become crushed between the appliance door and cabinet doors underneath. ▶ Keep an eye on children when opening and closing the ap- pliance door. WARNING ‒ Risk of chemical burns! Rinse aid and detergent may cause chemical burns to the mouth, throat and eyes.
  • Page 10: Preventing Material Damage

    en Preventing material damage Only use the water hoses sup- ▶ Preventing material damage Preventing material dam- plied with the appliance or genu- ine spare hoses. Never re-use water hoses that ▶ have been used before. Preventing material damage Safe installation ¡...
  • Page 11: Environmental Protection And Saving Energy

    Environmental protection and saving energy en So as not to scratch the finish AquaSensor ▶ on the appliance, do not use The AquaSensor is an optical meas- sponges with a rough surface or uring device (light barrier) which abrasive cleaning agents. measures the turbidity of the rinsing To prevent corrosion, do not use ▶...
  • Page 12: Installing And Connecting The Appliance

    en Installation and connection ¡ Salt filling aid funnel Connect the wastewater hose to the outlet connection of the siphon ¡ Mains cable using the enclosed parts. ¡ Quick reference guide When doing so, check that the Installing and connecting the wastewater hose is not kinked, crushed or twisted.
  • Page 13 Installation and connection en ¡ Please note that the water safety system is only functional if there is a power supply. Insert the non-heating appliance plug of the power cable into the appliance. Insert the mains plug of the appli- ance into a nearby socket. The connection data for the appli- ance can be found on the rating plate.
  • Page 14: Familiarising Yourself With Your Appliance

    en Familiarising yourself with your appliance Familiarising yourself with your appliance Familiarising yourself with your appliance Familiarising yourself with your appliance Appliance You can find an overview of the parts of your appliance here. Rating plate Rating plate with "E number and FD number" → Page 55.
  • Page 15: Controls

    Familiarising yourself with your appliance en "Detergent" → Page 27 is added to the detergent Detergent dispenser dispenser. "Bottom basket" → Page 21 Bottom basket Dispenser for special salt Add the special salt to the dispenser for special salt. → "Water softening system", Page 23 Lower spray arm The lower spray arm washes the tableware in the bot- tom basket.
  • Page 16 en Familiarising yourself with your appliance 3 4 5 6 "Switching on the appliance" → Page 31 ON/OFF button and reset button "Switching off the appliance" → Page 33 "Terminating the programme" → Page 33 "Programmes" → Page 17 Programme buttons Display The display shows information about the remain- ing running time or the basic settings.
  • Page 17: Programmes

    Programmes en Programmes Programmes You can find an overview of the pro- ning time will change if the rinse aid Programmes grammes that can be selected here. system is switched off or rinse aid Different programmes, which can be needs to be added. found on the control panel of your The consumption values can be appliance, are available depending...
  • Page 18: Information For Test Institutes

    en Programmes Programme: Programme sequence Additional func- tions → "Additional Tableware: Time-optimised: ¡ Cleaning mixed table- ¡ Cleaning 65 °C functions", Speed 65° ware and cutlery. Page 19 ¡ Intermediate rinse Level of soiling: ¡ Final rinse 69 °C ¡ Removing common ¡ Drying household food remnants lightly dried-on.
  • Page 19: Additional Functions

    Additional functions en Tip: You can use the Home Connect Additional func- app to download additional pro- tion grammes and save them to the ¡ The additional function button. can be activated before the start of the pro- Save Favourite on the gramme and at any appliance.
  • Page 20: Features

    en Features Press in the levers on the right and Features Features left on the outside of the basket. You can find an overview of the pos- Features sible features of your appliance and how to use them here. These features depend on the model of your appliance.
  • Page 21: Bottom Basket

    Features en Bottom basket Cutlery basket Arrange pans and plates in the bot- Arrange cutlery in the cutlery basket, tom basket. always without sorting it and with the sharp points downwards. Cutlery basket Large plates up to a diameter of Etagere 31 cm can be arranged in the bottom basket as shown.
  • Page 22: Folding Prongs

    en Features Push the lever forwards and fold Folding prongs down the prongs ⁠ . Use the folding prongs to position tableware securely, e.g. plates. To use the prongs again, fold them back up. a The prongs audibly click into posi- You can fold the prongs down to po- tion.
  • Page 23: Before Using For The First Time

    Before using for the first time en Setting Top basket Bottom basket 3 max. ø 27 cm 25 cm "Set the amount of rinse aid to be Before using for the first time Before using for the dispensed." → Page 26 first time "Add detergent"...
  • Page 24: Setting The Water Softening System

    en Water softening system Water hardness °E Hardness range mmol/l Setting value 16 - 20 Medium 2.2 - 2.9 21 - 26 Hard 3.0 - 3.7 27 - 38 Hard 3.8 - 5.4 39 - 62 Hard 5.5 - 8.9 Note: Set the water hardness determ- gramme starts.
  • Page 25: Switching Off The Water Softening System

    Water softening system en Note: Only use special salt for erally only be used up to a water dishwashers. hardness of 26  °E without adding Do not use salt tablets. special salt. Do not use table salt. ¡ The water hardness is 0 - 8 °E. You do not need to use special Add the special salt to the dis- salt.
  • Page 26: Rinse Aid System

    en Rinse aid system Add rinse aid up to the max mark. Additional water consumption in litres Additional power consumption in 0.05 The consumption values specified are laboratory measurements determ- ined in accordance with the currently applicable standard and using the Eco 50°...
  • Page 27: Switching The Rinse Aid System Off

    Detergent en To save the settings, press Modern, powerful detergents mainly for 3 seconds. use a low-alkaline formulation with enzymes. Enzymes break down starch and remove protein. Oxygen- Switching the rinse aid sys- based bleaching agents are generally tem off used to remove coloured marks, e.g. tea or ketchup.
  • Page 28: Unsuitable Detergents

    en Detergent Tip: Suitable detergents are available Unsuitable detergents online via our website or from "Cus- Do not use detergent which could tomer Service" → Page 54. cause damage to the appliance or Separate detergents present a risk to health. Separate detergents are products Detergent Description that do not contain components other...
  • Page 29: Adding Detergent

    Tableware en ¡ The function of rinse aid is limited Close the lid of the detergent dis- with combined detergents. You will penser. generally get better results using rinse aid. ¡ Use tablets with a special drying performance. Adding detergent To open the detergent dispenser, press the locking latch.
  • Page 30: Damage To Glass And Tableware

    en Tableware Damage to glass and table- Cause Recommendation ware The water temperat- Select a programme ure of the programme with lower temperat- Avoid damage to glass and table- is too high. ures. ware. After the programme has ended, take glass- Cause Recommendation ware and cutlery out...
  • Page 31: Removing Tableware

    Basic operation en To save resources, do not pre- Removing tableware rinse tableware under running wa- ter. WARNING Observe the following when arran- Risk of injury! ging tableware: Hot tableware can cause burns to the – Put heavily soiled tableware in skin.
  • Page 32: Setting A Programme

    en Basic operation Setting a programme Starting the programme To adjust the wash cycle to the soil- Press ▶ ing level of the tableware, select a a The programme has ended when suitable programme. the display shows "0h:00m". Press the right programme button. ▶...
  • Page 33: Terminate Programme

    Basic operation en few minutes and then close it. This will help prevent excess pressure building up in the appliance and stop the appliance door bursting open. Press ⁠ . a The programme is saved and the appliance switches off. Press to resume the pro- gramme.
  • Page 34: Basic Settings

    en Basic settings Basic settings Basic settings You can configure the appliance to meet your needs. Basic settings Overview of basic settings The basic settings depend on the features of your appliance. Basic setting Display text Selection Description Water hardness H00 - H07 Set the water softening system to your water hardness.
  • Page 35: Changing Basic Settings

    Home Connect  en Basic setting Display text Selection Description Remote Start rc0 - rc2 Activate or deactivate → "Remote Start ", Page 36. The following settings are possible: ¡ With the setting "rc0", the func- tion is permanently deactivated. ¡ With the setting "rc1", the func- tion can be selected via the button.
  • Page 36: Home Connect Quick Start

    en Home Connect With the help of the Home Connect Tips ¡ Please consult the documents sup- App scan the QR code. plied by Home Connect. ¡ Please also follow the instructions in the Home Connect app. Note: Please note the safety precau- tions in this instruction manual and make sure that they are also ob- served when operating the appliance via the Home Connect app.
  • Page 37: Software Update

    Cleaning and servicing en Press ⁠ . Note: Please note that the ▶ Home Connect functions can only be If you open the appliance door, the utilised with the Home Connect app. function is automatically deactiv- Information on data protection can be ated. retrieved in the Home Connect app. button lights up.
  • Page 38: Tips On Appliance Care

    Dishwasher Care and Ma- ance to malfunction. To avoid such chine Cleaner for Dishwashers online faults and reduce odours, we recom- at https://www.siemens-home.bsh- mend cleaning your appliance at reg- group.com/store or from customer ular intervals. service.
  • Page 39: Filter System

    Cleaning and servicing en ¡ Make sure that there are no alu- Filter system minium parts, e.g. extractor hood The filter system removes coarse grease filters or aluminium pans, in soiling from the dishwashing cycle. the interior of the appliance. ¡ If you have not run Machine Care after 3 washing cycles, the indic- ator for Machine Care will go out automatically.
  • Page 40: Cleaning Spray Arms

    en Cleaning and servicing Pull down the micro filter to re- Cleaning spray arms move. Limescale and soiling in the dish- washing water may block the nozzles and bearings on the spray arms. Clean the spray arms regularly. Unscrew the upper spray arm and pull down to remove ⁠...
  • Page 41: Troubleshooting

    Troubleshooting en Troubleshooting Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- Troubleshooting ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Incorrect repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶...
  • Page 42 en Troubleshooting Fault Cause Troubleshooting E:32-00 will light up altern- Unscrew the water connection. ately or indicator for water Remove the filter from the supply supply lights up. hose Clean the filter. Re-insert the filter in the supply hose. Screw the water connection back Check the water connection for leaks.
  • Page 43: Washing Results

    Troubleshooting en Fault Cause Troubleshooting E:90-01 will light up altern- Mains voltage is too low. This is not a fault on the appliance. ately. Contact an electrician. Have the mains voltage and elec- trical installation checked by an electrician. A different error code ap- A technical fault is present.
  • Page 44 en Troubleshooting Fault Cause Troubleshooting Tableware is not dry. Water collects in recesses of Position tableware at an angle ▶ the tableware or cutlery. where possible. The combined detergent Use rinse aid to improve drying per- used has a poor drying per- formance.
  • Page 45 Troubleshooting en Fault Cause Troubleshooting Remnants of food on table- Tableware is placed too Arrange tableware with sufficient ware. close together or basket is space in between. overfilled. The spray jets must reach the sur- faces of the tableware. Avoid points of contact. Spray arm rotation is Arrange tableware so that it does ▶...
  • Page 46 en Troubleshooting Fault Cause Troubleshooting Detergent residue in the ap- Tabs are used in the quick Select a more intensive "Pro- ▶ gramme" → Page 17 or use pliance or short programme. Dissolv- "Powder detergent" → Page 27. ing time of the tab is not at- tained.
  • Page 47 Troubleshooting en Fault Cause Troubleshooting Stubborn white coatings are Too little detergent is being Increase the amount of detergent ▶ present on tableware, inside used. used or change "Detergent " → Page 27. the appliance or the door. Washing programme selec- Select a more intensive washing ▶...
  • Page 48 en Troubleshooting Fault Cause Troubleshooting Coloured deposits (yellow, The formation of films is due Check the setting of the water orange, brown) that are easy to ingredients of food rem- softening system. to remove are present inside nants and tap water (limes- Add special salt.
  • Page 49 Troubleshooting en Fault Cause Troubleshooting Irreversible clouding of Glasses are not dishwasher- Use dishwasher-proof glasses. ▶ glassware. proof, only suitable for dish- Glasses are usually only suitable for washers. use in a dishwasher, i.e. long-term wear or long-term changes must be expected.
  • Page 50: Home Connect Problem

    en Troubleshooting Home Connect problem Fault Cause Troubleshooting Connection to home net- WLAN on router is not act- Check the wireless network con- ▶ work is not established. ive. nection of your router. WLAN display is flashing. Connection to home net- Activate the wireless network con- ▶...
  • Page 51: Mechanical Damage

    Troubleshooting en Fault Cause Troubleshooting Water is left in the appliance Programme has not yet Wait until the programme ends or ▶ at the end of the pro- ended. cancel the programme with Reset. gramme. → "Terminate programme", ▶ Page 33 Appliance cannot be Software update is taking Wait until the software update has ▶...
  • Page 52: Noise

    en Troubleshooting Fault Cause Troubleshooting Appliance door cannot be Door cannot be closed due Check whether the appliance has ▶ closed. to installation method. been installed properly. When closed, the appliance door, its decor or attached parts should not knock against adjacent cabin- ets or the worktop.
  • Page 53: Clean Wastewater Pump

    Transportation, storage and disposal en Insert the pump cover and press Clean wastewater pump down ⁠ . Large remnants of food or foreign bodies can block the waste water pump. As soon as the rinsing water no longer drains properly, the waste water pump must be cleaned.
  • Page 54: Protect Appliance From Frost

    en Customer Service Protect appliance from frost Disposing of old appliance If there is a risk of frost where the ap- Valuable raw materials can be re- pliance will be standing, e.g. in a holi- used by recycling. day home, empty the appliance com- pletely.
  • Page 55: Product Number (E-Nr.), Produc- Tion Number (Fd) And Consecut- Ive Numbering (Z-Nr.)

    Technical specifications en With any warranty claims, we will Technical specifications Technical specifications make sure that your appliance is re- paired by trained after-sales techni- Facts and figures for your appliance Technical specifications cians using genuine spare parts, in- can be found here. cluding after the manufacturer's war- ranty has expired.
  • Page 56 EU energy label. A detailed RED Declaration of Con- Information regarding Free formity can be found online at www.siemens-home.bsh-group.com and Open Source Software among the additional documents on This product includes software com- the product page for your appliance.
  • Page 57 Technical specifications en 5 GHz WLAN (Wi-Fi): For indoor use only.
  • Page 60 BSH Hausgeräte GmbH Carl-Wery-Straße 34 81739 München GERMANY www.siemens-home.bsh-group.com Manufactured by BSH Hausgeräte GmbH under the trademark licence of Siemens AG *9001584975* 9001584975 (001127) 650 V1...

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