Before you call for service...
Troubleshooting Tips
Problem
Motor operates for
long periods or cycles
on and off frequently.
(Modern refrigerators
with more storage
space and a larger
freezer require more
operating time. They
start and stop often
to maintain even
temperatures.)
Refrigerator or freezer
compartment too warm
Frost or ice crystals
on frozen food
(frost within package
is normal)
Frequent "buzzing"
sound
Small or hollow cubes
Automatic icemaker
(on some models)
does not work
34
Possible Causes
Normal when refrigerator
is first plugged in.
Often occurs when large
amounts of food are
placed in refrigerator.
Door left open.
Hot weather or frequent
door openings.
Temperature control
set at the coldest setting.
TurboCool function has been
activated.
Temperature controls not set
cold enough.
Warm weather or frequent
door openings.
Door left open.
Door left open.
Door openings too frequent
or too long.
Icemaker power switch is in
the I (on) position, but the
water supply to the refrigerator
has not been connected.
Water filter clogged.
Icemaker power switch is
not on.
Water supply turned off or
not connected.
Freezer compartment
too warm.
Piled up cubes in the storage
bin cause the icemaker
to shut off.
Ice cubes stuck in icemaker.
(Green power light on
icemaker blinking.)
Icemaker light is not lit.
What To Do
• Wait 24 hours for the refrigerator to completely
cool down.
• This is normal.
• Check to see if package is holding door open.
• This is normal.
• See About the controls.
• This is normal when the TurboCool function is activated.
See About TurboCool for more information.
• See About the controls.
• Set the temperature control one step colder.
See About the controls.
• Check to see if package is holding door open.
• Check to see if package is holding door open.
• This is normal.
• Set the power switch to the 0 (off) position. Keeping it
in the I (on) position will damage the water valve.
• Replace filter cartridge with new cartridge or with plug.
• Set the power switch to the I (on) position.
The icemaker power light will turn green when the
freezer light switch is pressed in or when the freezer
door is closed.
• See Installing the water line.
• Wait 24 hours for the refrigerator to completely
cool down.
• Level cubes by hand.
• Turn off the icemaker, remove cubes and turn
the icemaker back on.
• This is normal when the freezer door is open. The
icemaker power light will turn green when the freezer
light switch is pressed in or when the freezer door is
closed.