Page 1
LED TV Installation manual Thank you for purchasing Samsung product. To receive more service, please register your product at www.samsung.com Model Serial No.
Page 2
SBB/STB. If the TV is in ONLINE mode, it stops receiving IR(Samsung remote) commands and acts according to interface protocol. Stand-Alone: If SBB/STB is not identified, the TV should be switched to STAND-ALONE mode with restricted operation.
Contents • Accessories ..................................4 • Assembling the swivel ..............................5 • Installing the LED TV Stand ............................6 • Viewing the Connection Panel........................... 9 • TV Controller ................................. 12 • Viewing the Remote Control ............................13 • Connecting the TV with STB (SBB) ..........................15 •...
✎ The stand and stand screw may not be included, depending on the model. ✎ The Data Cable may not be included, depending on the SI Vendor. Arrange the cables using the Cable Holder ✎ For information on Samsung’s environmental commitments and product-specific regulatory obligations, e.g. REACH, WEEE, Batteries, visit http://www.samsung.com/uk/aboutsamsung/samsungelectronics/ corporatecitizenship/data_corner.html Correct Disposal of This Product (Waste Electrical &...
Assembling the swivel [ WARNING: If you configure the TV to swivel, you must attach it securely to the floor, a desk, a dresser top, etc. as described in the installation instructions. The 32” and larger LED TVs have swivel stands. You can configure these stands so that the TVs swivel 20 degrees left and right, 60 degrees left and right, or 90 degrees left and right using the BRACKET HOLDER SWIVEL.
Installing the LED TV Stand The 32” and larger LED TVs have swivel stands. You can set these stands so that the TVs swivel 20 degrees left and right or 90 degrees left and right. Stand components When installing the stand, use the provided components and parts. 32″: BN96-29120C x 8 (M4 x L12) 49″: BN96-18013E x 4 (M4 x L12) 49″: BN96-27704A x 4 (M4 x L12)
Page 7
32″: BN96-29120C x 4 (M4 x L12) 49″: BN96-27704A x 4 (M4 x L12) Tight the bottom screw first, and upper screw last. When the declination happened, try reassemble it category. • Progress the assembly of screw in the manual’s order. •...
Page 8
Hotel Mount Kit ¦ Short Bolt (2EA) Long Bolt (2EA) Washer (2EA) Nut (2EA) [ Affix the stand to a flat surface such as a dresser top, desk top, or entertainment center as shown. WARNING: To prevent injury, you must attach this TV securely to the floor, a table, a dresser top, etc. with the Hotel Mount Kit as described in these instructions.
Viewing the Connection Panel ✎ Whenever you connect an external device to your TV, make sure that power on the unit is turned off. ✎ When connecting an external device, match the colour of the connection terminal to the cable. HDMI IN 1 / HDMI IN 2 (ARC) Connects to the HDMI jack of a device with an HDMI output.
Page 10
ANT IN (AIR/CABLE) ‒ To view television channels correctly, the TV must receive a signal from one of the following sources: ‒ An outdoor antenna / A cable television system DIGITAL AUDIO OUT (OPTICAL) Connects to a Digital Audio component. DATA ‒...
Page 11
Display Modes You can also select one of the standard resolutions listed in the Resolution column. The TV will automatically adjust to the resolution you choose. After connecting a computer to the TV, set the screen resolution for the TV on the computer. If it is set to any other than in the table below, the TV may display nothing.
TV Controller TV Controller is a multi directional button that helps navigate without using the remote control. ✎ Some functions which require a PIN code may not be available. ✎ The product colour and shape may vary, depending on the model. ✎...
Viewing the Remote Control ✎ This remote control has Braille points on the Power, Channel, and Volume buttons and can be used by visually impaired persons. Turns the TV on and off. Display and select available video sources. Have direct access to channels. Alternately selects Teletext, Double Electronic Programme Guide (EPG) or Mix.
Page 14
Installing batteries (Battery size: AAA) ✎ NOTE • Use the remote control within 7m of the TV. • Bright light may affect the performance of the remote control. Avoid using nearby special fluorescent light or neon signs. • The colour and shape may vary depending on the model. •...
Connecting the TV with STB (SBB) TV Rear Panel Data Cable ✎ The rear panel may differ depending on the model. • Connect the DATA jack of the TV to the [ETH MODEM] jack of the STB (SBB) with the Data cable. ✎...
Connecting the Bathroom Speakers You can connect the Bathroom Speakers using the following method. Audio Loop In ¦ An additional Headphone Box can be installed on a bed or business desk for added convenience. The installation procedures are given below. •...
Connecting the MediaHub HD Output to any external source connected to MediaHub HD on the hotel desk. MediaHub HD Rear HDMI RS/232 TV Rear Panel 2 HDMI cable 1 RS-232 Data Cable ✎ The rear panel may differ depending on the model. 1.
2. Connect the port of the TV and the RS/232 port of the RJP. ✎ The RJP (Remote Jack Pack) compatible with this Samsung TV is TeleAdapt TA-7610, TA-7650 (HD) and TA-7660 (HD Plus). • RJP (Remote Jack Pack): RJP stands for Remote Jack Pack. The RJP is a hardware module that has different Audio Video inputs (A/V, Audio, PC and HDMI) and corresponding outputs.
Page 19
• The RJP can be returned to the factory default settings by pressing the A/V and HDMI buttons simultaneously for 10 seconds. All LEDs blink 5 times to acknowledge that this has been finished. • The RJP will automatically turn off any LEDs after 5 minutes to avoid unnecessary light pollution in the hotel room. The LEDs that were turned off will turn on again if the guest touches any of the buttons and the 5 minute timer will restart.
Connecting to a COMMON INTERFACE slot (Your TV viewing Card Slot) • Depending on the country and model. • Turn the TV off to connect or disconnect a CI or CI+ card. Using the “CI or CI+ CARD” To watch paid channels, the “CI or CI+ CARD” must be inserted. •...
• Standalone mode : TV works alone, without an SI STB or SBB. • Interactive mode : Samsung / 2M / Locatel / VDA / VDA-S / Acentic / Sustinere / Quadriga / ETV / IBahn / Magilink / Otrum / Siemens / Amino / MDC / Enseo...
Page 22
Hotel TV Function Description Category Item Initial value Gives you direct, immediate access to some of the Channel menu functions on the Channel Setup user Channel menu such as Auto Tunning, Antenna selection, etc. The Channel Editor lets you edit the channels stored in the TV's memory. Using Channel Editor you can: •...
Page 23
Hotel TV Function Description Category Item Initial value Picture Menu Lock Enable or disable the Picture Menu. • ON : Main Menu display. Menu Display • OFF : Main Menu No display. Tools Display Hide or show the Tools menu. Channel Menu Hide or show the Channel menu.
Page 24
Hospitality Logo • BMP or AVI files only. • Max file size : BMP - 960 X 540. AVI - 30MB. • The file can only be named samsung.bmp or samsung.avi. Logo Display Time Set the logo display time (3/5/7 Seconds).
Page 25
Hotel TV Function Description Category Item Initial value • ON: The feature of REACH in this TV becomes available. REACH • OFF: The feature of REACH in this TV becomes not available. REACH IP Mode … If enabled, Reach will work over IP instead of RF. Server IP Setting …...
Page 26
Hotel TV Function Description Category Item Initial value Widget Mode Widget Mode On/Off. Solution Type Vendor Server Select type of solution (Vender Server/ SINC Server). Server URL Setting Set server URL. License Server IP … Set server IP. Setting Widget Solution IPTV Mode IPTV mode On/Off.
Page 27
Sound Bar Out You must connect the Sound Bar to hear the sound. OFF: Sound will come out through TV speakers normally. Display the web site of related Samsung service center, software version, and Mac Contact Samsung address information. When the TV is in standby mode, you can configure the settings of external LED.
Page 28
Welcome Message ¦ The welcome message is used to display custom messages on the TV every time TV is turned on by a Guest in Hotel room. ‒ Welcome message settings are found in the Logo/Message section of the Hotel Option menus. ‒...
Page 29
• Logo File Format ‒ The TV supports only BMP and AVI format. ‒ The file name must be samsung.bmp or samsung.avi. ‒ The maximum resolution of the BMP format is 960 x 540. ‒ The maximum file size for AVI format is 30MB.
Page 30
USB Cloning ¦ USB Cloning is used to download user-configured settings (Picture, Sound, Input, Channel, Setup, and Hotel Setup) from one TV set and upload them to other TV sets. All the user-defined settings from the TV (Master Set) can be copied to the USB device. ✎...
Page 32
Menu Item Sub Item Cloned or not Clock Type Standalone mode: Off / SW Clock Clock Local Time Manual / TTX / Time Channel Timer Type WakeUp / OnOff Music Mode AV On / Off Music Mode Music Mode Backlight On / Off Priority AV Priority HDMI...
Page 33
STB SI Vendor Setting Si Name Ok / Failure Diagnosis for Ok / Failure SW Update System Service Pattern On / Off Sound Bar Out On / Off Contact Samsung ― Standby LED On / Off TV Reset ― English...
Page 34
Setting Auto Initialize ¦ When you clone settings from one TV to another, you clone both the guest side menu and hotel side menu settings: Picture, Sound, Input, Channel, Setup, and Hotel Setup). This lets you set nearly all of the menu values on your hospitality TVs to the same, standard settings.
Page 35
Menu Item Voice Guide Audio Description Subtitle Accessibility Menu Transparency High Contrast Enlarge Sports Mode Menu Language Keyboard Settings Device Manager Mouse Settings Clock Time Sleep Timer Wake-up Timer Energy Saving Eco Solution No Signal Power Off System Auto Power Off Smart Security Scan Smart Security...
Page 36
Hospital Plug & Play SW Update menu. Go to the first Hospital Plug & Play screen below. Service Pattern Sound Bar Out Contact Samsung Standby LED TV Reset E + P If you change the...
Page 37
• LocalSet ‒ Initially highlighted: EU ‒ If you press the Enter key after selecting Change, you can change the country. ‒ If the country is changed, the TV automatically turns off and on. ‒ If you select the incorrect country, execute TV Reset again after entering the System section of the Hotel Menu. •...
Page 38
Multi Code Remocon ¦ Multi Code Remocon is a special transmitter which is designed to control each TV with one remote. This is useful where there is more than one TV in a location, such as in a hospital. The set ID number is displayed in the source osd.
Page 39
Channel Bank Editor (Smoovie TV Only) ¦ Channel Bank Editor edits channels, with 3 different Bank Options. Depending on the Bank card, there are specific channels Hotel customers can enjoy. Setting the Channel Bank Editor under Stand-alone Mode 1. Enter the Hotel Standalone menu by “MUTE →...
Page 40
5. Edit the channel bank like below example. a. BANK1 (Free channel): Select the channel that will be used when remote doesn’t have any card. b. BANK2 (Family Card - Green): Select the channel that will be used when remote has a GREEN CARD. c.
Page 41
Channel Editor ¦ Channel Editor edits channel number a and name. Use Channel Editor to sort the channels as user-desired channel numbers. <Depending on model and region, some menu items may not exist> Simple Steps for Editor under Stand-alone Mode Step Broad Outline Operate ‘Channel Setup’...
Page 42
Channel List You can view channel information, All, TV, Radio, Data/Other, Analogue or Favourites 1 - Favourites 5. ✎ When you press the CH.LIST button on the remote control, Channel List screen displays immediately. • All: Shows all currently available channels. •...
Page 43
How to use Schedule Viewing in Channel List (digital channels only) When you set the Schedule Viewing in Channel List, you can only set the programme in Programme View. 1. Press the CH.LIST button, then select a desired digital channel. 2.
Page 44
Using Option Menu t Set each channel using the menu options (Edit Favourites, Lock/Unlock, Delete, Deselect, Select All). 1. Press the TOOLS button in Channel List screen, then select the Edit Mode. A check box appears to the left of the channel.
Page 45
My Channel ¦ Determines the language and genre for the channels provided by the hotel, and if the user selects a language and genre, shows the corresponding channels. • You must select the language first, or you can not set a genre. •...
Page 46
Key Guide Button Action Nav. Help BLUE Returns to the screen. (Genre setup: Last Language & Genre) Keep Previous Enter Selects an item. Select Ch. Up/Down Move the highlight by page. (No Guide) UP/DOWN Navigates the each language, genre list. (in a circular manner.) Move RIGHT Selects the highlighted item, and then move the highlight to Genre section.
Page 47
Highlight Interaction [Language Items] • This page is only to indicate possible interactions. It may not be exactly identical to actual screens. ✎ NOTE • Users can navigate the items in each language & genre list by pressing the up or down remote control keys. •...
Page 48
Highlight Interaction [Genre Items] • This page is only to indicate possible interactions. It may not be exactly identical to actual screens. My Channel My Channel Language Genre Language Genre ▲ ▲ Select / RIGHT Afrikaans News Afrikaans News Albanian Radio Albanian Radio...
Page 49
Mode Change Interaction (1/3) • This page is only to indicate possible interactions. It may not be exactly identical to actual screens. My Channel My Channel Enter Language Genre Language Genre ▲ Down ▲ Afrikaans News Enter Afrikaans News Albanian Radio Albanian Radio...
Page 50
Model Change Interaction (2/3) • This page is only to indicate possible interactions. It may not be exactly identical to actual screens. Saved successfully. You can watch the channels in languages and genres you have selected. Save Language : Afrikaans Genre : News •...
Page 51
Mode Change Interaction (3/3) • This page is only to indicate possible interactions. It may not be exactly identical to actual screens. My Channel My Channel Enter Language Genre Language Genre Down x 5 ▲ ▲ Enter Afrikaans News Afrikaans News Albanian Radio...
Page 52
Power On Scenario [Last Memory] • This page is only to indicate possible interactions. It may not be exactly identical to actual screens. POWER Current Status : Afrikaans / News Power Off POWER My Channel Language Genre ▲ Afrikaans News Albanian Radio Arabic...
Page 53
Genre Editor: This configures the genres of each of the hotel TV channels. • This can be used through the Hotel Menu (Factory). • Supported genres include News, Radio, Entertainment, Sports and Hotel. • More than one genre can be selected for each channel at the same time. Channel Editor (Language Editor): This is the editor that configures the language for each of the hotel TV channels.
Page 54
✎ NOTE • This is a component of the Left Frame (Language Categories). ✎ ETC. • Default Highlight: ‘The currently selected language’ Elements Name Description • When the user enters this screen, the currently selected default item is highlighted. • The Language Icon + Category Name are provided. (If the highlight is in the Main Frame, only the icon is displayed.) •...
Page 55
✎ NOTE • This is a definition of the Tools menu in the Left Frame Category. • Only the Info item for each Register/Language is provided. • The items are displayed without ‘Channel’ . Error Cases ✎ NOTE • This is the message for when there are no saved channels in the Registered Channels list. Elements Name Description...
Page 56
✎ NOTE • This is the component for when there are no channels registered to the language category. Elements Name Description The message is displayed when the currently selected country does not contain any items. Main Frame [Channel Browser] English...
Page 57
Key Guide Button Action Nav. Help CH UP/DOWN Moves the page. Page Enter Selects or enters the corresponding Channel Browser area. Select RETURN Returns to the previous step (Factory Mode). Return UP/DOWN Moves the highlight up or down. (No Guide) RIGHT Moves the highlight to the Channel Browser area.
Page 58
Channel Common Elements [+ Icon-method] Channel list representation rules Standard Item Construction • Check Box + Status Icon + Digital Channel Number + Channel Name Digital channels • Channel number representation format: ###-### (The channel number is represented by ‘-’ . ) ATSC •...
Page 59
Add to Countries / Edit Countries (1/2) • Hotel Option Menu > Channel > Channel Editor > Tool > Language Edit Key Guide Button Action Nav. Help Enter Selects the highlighted item. Select RETURN Cancels and returns to the previous screen (Tools). Return UP/DOWN Moves the highlight over country items.
Page 60
Elements Name Description • If there are no channels that have been registered to the country list in the selected channels, “Add to Countries” is displayed as the title. Add to Countries Window • A check box is displayed depending on whether the country that was selected when entering the screen is registered or not.
Page 61
Key Guide Button Action Nav. Help Enter Selects the highlighted item. Select RETURN Cancels and returns to the previous screen (Tools). Return UP/DOWN Moves the highlight over country items. Move LEFT/RIGHT Moves the highlight. Move INFO TOOLS Closes the current window and displays the ‘Tools’ menu. (No Guide) EXIT Cancels and returns to the previous step (Factory Mode).
Page 62
Key Guide Button Action Nav. Help Enter Applies the changes and closes the window. Select RETURN Cancels and returns to the previous screen (Tools). Return ▲/▼ Changes the channel number of the selected channel. Adjust Enters a digit. Number INFO TOOLS Closes the current window and displays the ‘Tools’...
Page 63
Edit the Channel Number [External Input] (3/3) • Hotel Option Menu > Channel > Channel Editor > Tool > Edit Channel Number Key Guide Button Action Nav. Help If a user presses the button, the channel number is initialized. Reset Enter Applies the changes and closes the window.
Page 64
Elements Name Description • The channel number area. ‒ Both the numeric keys and the Up/Down keys are supported. ‒ If no value is allocated, as many ‘-’ are displayed as the number of digits. ▲ ▲ ▲ Channel Number Area →...
Page 65
Elements Name Description Channel Name Edit Window • The cursor and the character that are currently being entered are in the same colour as the highlight. Channel Name • When the maximum number of characters is reached, the cursor disappears. Keyboard •...
Page 66
CH Banner [when a channel number is allocated to an external input] ✎ NOTE • The TV channel banner specifications are applied. • When there is an unsupported item or there is no corresponding information, the item values are not displayed. •...
Page 67
• Samsung Sound-Bars and Hospitality TV ‒ Use Samsung Sound-Bars and Hospitality TV that support the ARC feature with HDMI. If you connect a compatible Samsung Sound-Bar to a compatible Samsung hospitality TV using a single HDMI cable, guests can listen to theTV’s sound through the Sound-Bar.
Page 68
Security mode ¦ Design Specifications • This is to restrict some functions such as TTX and external source (HDMI, USB) input in specific facilities such as a correctional facility. • The Security menu is password-protected. Access to the Security menu is denied without the password. •...
Contact a technician for assistance when installing the wall mount bracket. We do not advise you to do it yourself. Samsung Electronics is not responsible for any damage to the product or injury to yourself or others if you select to install the TV on your own.
Anti-theft Kensington Lock The Kensington Lock is not supplied by Samsung. It is a device used to physically fix the system when using it in a public place. The appearance and locking method may differ from the illustration, depending on the manufacturer.
Specifications Environmental Considerations Operating Temperature 10°C to 40°C (50°F to 104°F) Operating Humidity 10% to 80%, non-condensing Storage Temperature -20°C to 45°C (-4°F to 113°F) Storage Humidity 5% to 95%, non-condensing Model Name HG32EE590 HG49EE590 Display Resolution 1366 x 768 1920 x 1080 Screen Size (Diagonal) 32 inches (80 cm)
Front view / Side view • HG32EE590 / HG49EE590 (Unit: mm) HG32EE590 745.4 699.7 394.3 451.2 442.2 484.2 69.0 192.6 HG49EE590 1118.8 1075.8 606.0 556.5 650.0 700.1 74.2 226.5 Jack panel detail / Rear view ✎ Detailed dimensions can be checked at Displaysolutions.samsung.com. English...
Page 73
Base Stand detail • HG32EE590 (Unit: mm) 55.9 R9.5 R3.75 451.2 192.6 122.2 • HG49EE590 (Unit: mm) 70.0 R9.5 R3.75 556.5 226.5 173.2 ✎ NOTE: All drawings are not necessarily to scale. Some dimensions are subject to change without prior notice. Refer to the dimensions prior to performing installation of your TV.
Covered by one or more of the following U.S. patents:7,295,673; 7,460,668; 7,515,710; 8,656,183; 8,731,369; RE45,052. Open Source License Notice Open Source used in this product can be found on the following webpage. (http://opensource.samsung.com) Open Source License Notice is written only English. English...
Page 75
Contact SAMSUNG WORLD WIDE If you have any questions or comments relating to Samsung products, please contact the SAMSUNG customer care centre. Country Customer Care Centre Web Site AUSTRIA 0800 72 67 864 (0800-SAMSUNG) www.samsung.com/at/support www.samsung.com/be/support (Dutch) BELGIUM 02-201-24-18 www.samsung.com/be_fr/support (French)