Sorting Laundry Loading the Washer Adding Cleaning Products Control Panel Wash Cycles Cycle Modifiers Options and Extra Functions 30 SMART FUNCTIONS LG ThinQ Application Smart Diagnosis Function 31 MAINTENANCE Regular Cleaning Periodic Maintenance Care in Cold Climates 36 TROUBLESHOOTING Before Calling for Service...
IMPORTANT SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE Safety Messages Your safety and the safety of others are very important. We have provided many important safety messages in this manual and on your appliance. Always read and follow all safety messages.
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• If the product has been submerged in water, sitting in standing water, or waterlogged, do not come in contact with the product and immediately contact an LG Electronics customer information center for instructions before resuming use.
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IMPORTANT SAFETY INSTRUCTIONS • Do not modify or extend the power cord. • If the electrical supply cord is damaged, it must only be replaced by the manufacturer or its service agent or a similar qualified person in order to avoid a hazard. •...
IMPORTANT SAFETY INSTRUCTIONS CAUTION STATEMENTS CAUTION • To reduce the risk of minor or moderate injury to persons, malfunction, or damage to the product or property when using this product, follow basic precautions, including the following: Installation • Install the product on a firm and level floor. Operation •...
• For your safety and for extended product life, use only authorized components. The manufacturer is not responsible for product malfunction, property damage or bodily injury caused by the use of separately purchased unauthorized components, parts, or non-LG products. Front View...
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PRODUCT OVERVIEW Accessories Required Accessories Included Accessories Tie Strap Hot and Cold Water Hoses Product Specifications The appearance and specifications listed in this manual may vary due to constant product improvements. Model WT7150C* WT7000C* / WT7010C* Electrical Requirements 120 VAC @ 60 Hz Min.
INSTALLATION INSTALLATION Before Installing WARNING • Moving or installation of the appliance requires two or more people. Failure to follow these instructions may result in injury. • Store and install the appliance where it will not be exposed to temperatures below freezing or exposed to outdoor weather conditions.
10 INSTALLATION Connecting to the Power Supply Final Installation Check Tools Needed Pliers Flat-Blade Screwdriver Level Choosing the Proper • The washer must be installed on firm flooring to minimize vibration during the spin cycle. Location Concrete flooring is best, but a wood floor is sufficient, provided it is built to FHA standards.
• Do not reuse old hoses. Use only new hoses when installing the washer. Old hoses could leak or burst causing flooding and property damage. Contact an LG Customer Information Center for assistance in buying hoses. Remove the foam tub insert.
12 INSTALLATION • Connect the blue hose to the cold water NOTE faucet and the red hose to the hot water faucet. • Do not stretch the water hoses intentionally, and make sure that they are not pinched, crushed or kinked by other objects.
INSTALLATION hose can result in flooding and property NOTE damage. • If the drain is large enough for the flange on the hose to fit inside, then do not insert the flange NOTE more than 1 - 2 inches into the drain. •...
14 INSTALLATION How to Level the Washer the top of the lid. Using these surfaces will result in the washer being unlevel. Position the washer in its final location. • Take special care not to pinch, strain, or crush the water and drain hoses. If you have a carpenter’s level , you can use it to check that the washer is level.
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INSTALLATION • Connect this appliance to a grounded outlet Press the Start/Pause button. conforming to the rating prior to use. Failure to • The test will run for about 3 minutes. do so may result in fire, electric shock, or •...
16 OPERATION OPERATION Before Use Adjust settings. • Default settings for the selected cycle can be changed, if desired, using the cycle WARNING modifier and option buttons. • To reduce the risk of fire, electric shock, or injury • Not all modifiers and options are available to persons, read the SAFETY INSTRUCTIONS on all cycles.
OPERATION Sorting Laundry example, lint collector - knit sweater; lint producer - terry cloth towels.) CAUTION How to Sort Laundry • The washer can be fully loaded, but the tub should not be tightly packed with items. The lid By Colors By Soil By Fabric By Lint...
18 OPERATION Loading the Washer Bulky Items • Do not wash entire pillows or cushions. Remove General Tips pillow or cushion inserts and wash the covers only. • Check and empty pockets. Paper clips, coins, • Use the Bedding cycle for large or bulky items matches, and other items can damage clothing such as poly-filled jackets, comforters, pillows, and the washer.
OPERATION Adding Cleaning Products Single-Use Detergent Packs / Gel or Tablet Detergents About Detergent Use Place liquid or powdered detergent packs, or gel or tablet detergents in the tub before loading This washer is designed for use with only HE (High- laundry.
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20 OPERATION • If you use a detergent that does not dissolve easily or a detergent with high viscosity, it will leave a residue and clog the dispenser. Fabric Softener Compartment This compartment holds liquid fabric softener, which is automatically dispensed during the final rinse cycle.
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OPERATION Carefully pour the pre-measured amount of bleach directly into the bleach dispenser. • If you are using powdered bleach of any kind, pour it directly into the tub before adding the laundry. • Never add powdered bleach to the liquid bleach dispenser.
22 OPERATION Control Panel Control Panel Features Power On/Off Button • Press this button to turn the washer on or off. • Pressing this button during a cycle will cancel that cycle and any load settings will be lost. • The door will unlock after a brief pause. NOTE •...
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OPERATION Time and Status Display Estimated Time Remaining • When a cycle is selected, the default time for that cycle is displayed. This time will change as modifiers or options are selected. • If the display shows , then the time will be displayed after the load sensing has detected the load size.
24 OPERATION Wash Cycles The wash cycles are designed for specific types of wash loads. Select the cycle that best matches the load contents for maximum wash performance and fabric care. See the Sorting Laundry section for best results, and follow the fabric care labels on your garments. For a guide to fabric care symbols, see the Sorting Laundry section.
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OPERATION Cycle Waterproof Description Suitable for washing waterproof items such as water resistant clothing, mattress covers, outdoor clothes, and plastic mats. (less than 14 lb) NOTE • Do not use any other wash cycle to wash waterproof items. • Do not use this cycle to wash a mixed load of waterproof and non-waterproof items.
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26 OPERATION Cycle Tub Clean Description This is a special cycle designed to clean the inside of the washer. Available Options NOTE • The Delay Wash can be selected for every cycle in this table. Cycle Cold Wash Extra Rinse Water Plus Soak Normal...
OPERATION Cycle Modifiers • Press the Spin button repeatedly until the desired speed is selected. • Some fabrics, such as delicates, require a slower About Modifier Buttons spin speed. To protect your clothing, not all spin Each cycle has default settings that are selected speeds are available for all cycles.
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28 OPERATION Cold Wash Press the Start/Pause button to begin. Use this option to save energy by using cooler water while increasing the wash and rinse times to Water Plus maintain wash performance. Use this option to add extra water to the wash •...
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OPERATION off while there is still water in the tub, the water NOTE will drain automatically after several minutes of inactivity. This helps keep children safe by • The function does not lock the door. reducing the possibility of water remaining in •...
Using Audible Diagnosis to Diagnose Issues Follow the instructions below to use the audible diagnosis method. • Launch the LG ThinQ application and select the Smart Diagnosis feature in the menu. Follow the instructions for audible diagnosis provided in the LG ThinQ application.
MAINTENANCE MAINTENANCE WARNING • To reduce the risk of fire, electric shock, or injury to persons, read this entire owner’s manual, including the SAFETY INSTRUCTIONS, before operating this appliance. • Unplug the appliance before cleaning to avoid the risk of electric shock. Failure to follow this warning can cause serious injury, fire, electric shock, or death.
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32 MAINTENANCE • Mineral scale and other spots may be removed Cleaner Instructions from the stainless steel tub using a soft cloth soaked in stainless steel cleaner. Powdered cleaner Follow manufacturer’s recommendations. • Do not use steel wool or abrasive cleaners. Cleaning tablets Place directly into the washer tub.
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MAINTENANCE Cleaning the Water Inlet Filters Clean the inserts and drawer with warm water. If the washer does not fill properly, an error • Use a soft cloth or brush to clean and message will appear on the display. The inlet valve remove any residue.
34 MAINTENANCE Flush then reattach the water hoses. Turn on the washer and select the Spin cycle. • Before reattaching the water inlet hoses, flush them by running several gallons of Press the Start/Pause button to start the water through them into a bucket or drain, drain pump for 1 minute.
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MAINTENANCE Press the Power button to turn on the washer. Press and hold the Spin button for 3 seconds to operate Spin Only cycle for draining and spinning. Press the Start/Pause button and check that the water fills properly. When the Drain Hose is Frozen Pour hot water in the washer tub and close the lid.
36 TROUBLESHOOTING TROUBLESHOOTING The washer is equipped with an automatic error-monitoring system to detect and diagnose problems at an early stage. If the washer does not function properly or does not function at all, check the following before you call for service. Before Calling for Service Error Messages Problem...
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TROUBLESHOOTING Problem Possible Cause & Solution The control lock function is on to prevent anyone from changing cycles or operating the washer. CONTROL LOCK • Turn off the control lock function in the control panel. See Control Lock under Options FUNCTION and Extra Functions.
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• Mechanical failure CLUTCH ERROR • Unplug the washer and call for service. Supply voltage is not correct. • Please call LG service center. You can find your local LG service center phone number on SUPPLY VOLTAGE the back cover page. ERROR...
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TROUBLESHOOTING Problem Possible Cause & Solution Vibrating noise Packaging materials were not removed. • See Unpacking and Removing Shipping Material in INSTALLATION. Wash load may be unevenly distributed in the tub.Wash load may be unevenly distributed in the tub. • Pause the cycle and redistribute the load after the lid unlocks. Not all leveling feet are resting firmly and evenly on the floor.
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40 TROUBLESHOOTING Problem Possible Cause & Solution Excessive sudsing Too much detergent or incorrect detergent • HE detergents are formulated specifically for HE (High-Efficiency) washers and contain suds reducing agents. Only use detergent with the HE (High-Efficiency) logo. • For detergent quantities refer to Detergent Use in OPERATION. If sudsing or detergent residue continues to be an issue, add an extra rinse.
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TROUBLESHOOTING Problem Possible Cause & Solution Washer will not Control panel has powered off due to inactivity. operate. • This is normal. Press the Power button to turn on the washer. Washer is unplugged. • Make sure that the power cord is plugged securely into an electrical outlet. Water supply is turned off.
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42 TROUBLESHOOTING Problem Possible Cause & Solution Water in the washer Drain hose is kinked, pinched, or clogged. does not drain or • Make sure that the drain hose is free of clogs or kinks and is not pinched behind or under drains slowly.
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TROUBLESHOOTING Problem Possible Cause & Solution Poor stain removal Proper options are not selected. • Heavier soils and tougher stains may require extra cleaning power. Select the Soak or Stain Care feature to boost the cleaning power of the selected cycle. Previously set stains.
Should your LG Washer (“Product”) fail due to a defect in materials or workmanship under normal and proper use, during the warranty period set forth below, LG will, at its option, repair or replace the Product. This limited warranty is valid only to the original retail purchaser of the Product (“You”) and applies only when purchased lawfully and used within the United States including U.S.
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Or by mail: LG Electronics, P.O. Box 240007, Huntsville, AL 35813 ATTN: Customer Service PROCEDURE FOR RESOLVING DISPUTES: ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN ANY WAY TO THIS LIMITED WARRANTY OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION, AND NOT IN A COURT OF GENERAL JURISDICTION.
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Notice of Dispute. In the event you intend to commence an arbitration proceeding, you must first notify LG in writing at least 30 days in advance of initiating the arbitration by sending a letter to LG at LG Electronics USA, Inc. Attn: Legal Department- Arbitration 111 Sylvan Avenue, Englewood Cliffs, NJ 07632.
ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED “PROCEDURE FOR RESOLVING DISPUTES” BELOW. Should your LG Washer ("Product") fail due to a defect in materials or workmanship under normal and proper use, during the warranty period set forth below, LG Electronics Canada, Inc. ("LGECI") will, at its option, repair, replace or pro rate the Product upon receipt of proof of the original retail purchase.
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(ASC), as determined by LG Canada. If your Product is located outside a 150 km radius from a ASC, as determined by LG Canada, it will be your responsibility to bring the Product, at your sole expense, to the ASC for in-warranty repair.
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If you and LG are unable to resolve the dispute within 30 days of LG’s receipt of the Notice of Dispute, the dispute shall be resolved by binding arbitration in accordance with the procedure set out herein.
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If you prevail in the arbitration, LG will pay your attorneys’ fees and expenses as long as they are reasonable, by considering factors including, but not limited to, the purchase amount and claim amount. Notwithstanding the foregoing, if applicable law allows for an award of reasonable attorneys’...
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LG Customer Information Center For inquiries or comments, visit www.lg.com or call: U.S.A. 1-800-243-0000 1-888-542-2623 CANADA Register your product Online! www.lg.com...