Table of contents Safety .......... 4 Laundry.......... 38 General information...... 4 Preparing the laundry ..... 38 Intended use........ 4 Sorting laundry ....... 39 Restriction on user group.... 5 Degrees of soiling ...... 39 Safe installation ........ 5 Care symbols on the care labels ... 39 Safe use ........... 7 Detergents and care products..
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Connecting the appliance to a Inserting the transit bolts.... 69 WLAN home network (Wi-Fi) Using the appliance again ..... 70 without WPS function ..... 47 Disposing of old appliance .... 70 Connecting your appliance to Customer Service...... 71 the Home Connect app.... 48 Product number (E-Nr.) and pro- Connecting the appliance to the duction number (FD) ...... 71 energy manager ...... 49...
en Safety Safety Please read the safety information to ensure that you use the ap- pliance safely. General information You can find general information about this instruction manual here. ¡ Read this instruction manual carefully. Only this will ensure you use the appliance safely and efficiently. ¡...
Safety en Restriction on user group Avoid risks to children and vulnerable persons. This appliance may be used by children aged 8 or over and by people who have reduced physical, sensory or mental abilities or inadequate experience and/or knowledge, provided that they are supervised or have been instructed on how to use the appliance safely and have understood the resulting dangers.
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en Safety ¡ If the insulation of the power cord is damaged, this is danger- ous. ▶ Never let the power cord come into contact with hot appli- ance parts or heat sources. ▶ Never let the power cord come into contact with sharp points or edges.
Safety en CAUTION ‒ Risk of injury! ¡ The appliance may vibrate or move when in use. ▶ Place the appliance on a clean, even, solid surface. ▶ Align the appliance using the appliance feet and a spirit level. ¡ If hoses and power cords have been laid incorrectly, this causes a tripping hazard.
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en Safety ▶ Never expose the appliance to intense heat or humidity. ▶ Do not use steam- or high-pressure cleaners, hoses or sprays to clean the appliance. WARNING ‒ Risk of harm to health! Children can lock themselves in the appliance, thereby putting their lives at risk.
Safety en ¡ The appliance may tip over if you sit on or lean against the open door. ▶ Do not sit on or lean against the appliance door. ▶ Do not place any objects on the appliance door. ¡ Reaching into the drum while it is still turning may cause hand injuries.
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en Safety ▶ Only use genuine spare parts when repairing the appliance. ▶ If the power cord of this appliance is damaged, it must be replaced by the manufacturer, the manufacturer's Customer Service or a similarly qualified person in order to prevent any risk.
Preventing material damage en Make sure that the length of the ▶ Preventing material damage Preventing material dam- thread on the connection to the water tap is at least 10 mm. ¡ If the water pressure is too high or too low, the appliance may not be Follow these instructions to avoid ma- Preventing material damage able to operate properly.
en Environmental protection and saving energy Remove all detergent residue, "Add " → Page 41 detergent based ▶ spray residue or other residues on the laundry's degree of soiling. immediately if they come into For light to normal soiling, a smal- contact with the appliance. ler amount of detergent is suffi- cient.
Installation and connection en The appliance comes with an Aqua- Installation and connection Installation and connec- Sensor. tion During the rinse cycle, the Aqua- Sensor checks the degree of tur- You can find out where and how best Installation and connection bidity of the rinsing water, and ad- to install your appliance here.
en Installation and connection Contents of package After unpacking all parts, check for any damage in transit and completeness of the delivery. Requirements for the installa- Washing machine tion location Accompanying documents The appliance may "wander" when it Water inlet hose spins.
Installation and connection en Installation location Requirements WARNING Risk of electric shock! On a wooden joist Place the appliance The appliance contains live parts. floor on a water-resistant Touching live parts is dangerous. wooden board which Do not operate the appliance ▶...
en Installation and connection Unscrew and remove all four Put on the four cover caps. screws for the transit bolts with a WAF 13 wrench. Press down on the four cover caps. Pull the power cord out of the holder. Removing the transport struts Remove the four sleeves.
Installation and connection en Unscrew and remove the screws in the vertical transport struts using a T20 screwdriver. Connecting the appliance Connect your appliance to the power Remove the transport struts. supply, water inlet and water outlet. Connecting the water inlet hose Note: Please read the information in the "Safety"...
en Installation and connection Drainage into a plastic pipe with rubber sleeve or into a gully. ¾˝ Fix and secure the wa- ter outlet hose with an min. "elbow" → Page 37. 10 mm Connecting the appliance to the min. 17 mm electricity supply Note: Please read the information in the "Safety"...
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Installation and connection en To align the appliance, turn the ap- pliance feet. Check that the appli- ance is level using a spirit level. All appliance feet must stand firmly on the ground. Screw the lock nuts tightly against the housing using a WAF 17 wrench.
en Familiarising yourself with your appliance Familiarising yourself with your appliance Familiarising yourself with your appliance Familiarise yourself with the parts of your appliance. Familiarising yourself with your appliance Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured.
Familiarising yourself with your appliance en Detergent drawer Manual dosing compartment Below is an overview of the structure / : Dispenser for fabric softener of the detergent drawer. or detergent : Dispenser for detergent Controls The controls are used to configure all functions of your appliance and to obtain information about the operating status.
en Familiarising yourself with your appliance To select the settings you require, Operating logic press the buttons below the symbols In addition to the actual functions of until the required setting is selected the buttons on the display, you can in the display. also use these buttons to select pro- gramme settings in the main menu and settings in the sub-menus.
Display en Display Display The display shows the current settings, options or relevant information. Display Example: Display Display Designation Description 0:40 h Programme duration/ Approximate expected programme duration or pro- programme time re- gramme time remaining. maining 10 h "Ready in" time The programme end has been set and the remaining number of hours is displayed.
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en Display Display Designation Description "Save a programme" → Page 42. Saving the programme Set "other programmes" → Page 42. Other programmes Childproof lock ¡ Lights up: The childproof lock is activated. ¡ Flashes: The childproof lock is active and the pro- gramme selector has been adjusted. → "Deactivating the childproof lock", Page 45 ...
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Display en Display Designation Description Water consumption Water consumption for the selected programme. : Low water consumption ¡ : High water consumption ¡ Remote start Remote start is activated. → "Buttons", Page 27 Wi-Fi ¡ Lights up: The appliance is connected to your home network.
en Buttons Buttons Buttons Below is an overview of the buttons The selection of programme settings Buttons and their setting options. depends on the selected pro- With the Options button, you can gramme. You can see the selection open the sub-menu for additional pro- options for each programme in the gramme settings.
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Buttons en Button Selection Description Spin Speed 0 – 1600 rpm Adjust the spin speed or deactivate the spin cycle. If 0 is selected, the water is drained and the spin cycle is deactivated at the end of the washing cycle. The laundry stays wet inside the drum. ...
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en Buttons Button Selection Description Pre-wash ¡ Activate Activate or deactivate prewash, e.g. for washing heavily soiled laundry. ¡ Deactivate Note: If the intelligent dosing system is activated, the detergent will be dispensed automatically for the prewash and the main wash. If the intelligent dosing system is deactivated, place the detergent for the prewash directly in the drum.
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Programmes en Intensive Plus i-DOS i-DOS Less Ironing Water Plus Soak Pre-wash Rinse Hold Rinse Plus Stains SpeedPerfect Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
en Programmes Intensive Plus i-DOS i-DOS Less Ironing Water Plus Soak Pre-wash Rinse Hold Rinse Plus Stains SpeedPerfect Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
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Programmes en Intensive Plus i-DOS i-DOS Less Ironing Water Plus Soak Pre-wash Rinse Hold Rinse Plus Stains SpeedPerfect Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
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en Programmes Intensive Plus i-DOS i-DOS Less Ironing Water Plus Soak Pre-wash Rinse Hold Rinse Plus Stains SpeedPerfect Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
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Programmes en Intensive Plus i-DOS i-DOS Less Ironing Water Plus Soak Pre-wash Rinse Hold Rinse Plus Stains SpeedPerfect Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
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en Programmes Intensive Plus i-DOS i-DOS Less Ironing Water Plus Soak Pre-wash Rinse Hold Rinse Plus Stains SpeedPerfect Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
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Programmes en Intensive Plus i-DOS i-DOS Less Ironing Water Plus Soak Pre-wash Rinse Hold Rinse Plus Stains SpeedPerfect Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
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en Programmes Intensive Plus i-DOS i-DOS Less Ironing Water Plus Soak Pre-wash Rinse Hold Rinse Plus Stains SpeedPerfect Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
Accessories en Accessories Accessories Only use original accessories. These have been made especially for your appli- Accessories ance. Here you can find an overview of your appliance's accessories and how to use them. Order number Water inlet hose extension Extend the water inlet hose for WMZ2381 cold water or AquaStop (approx.
en Laundry Start the first wash cycle or press to switch off the appliance. → "Basic operation", Page 41 Laundry Laundry You can wash all items that the man- Laundry ufacturer has marked as machine- washable on the care label and fab- rics made from hand-washable wool using your appliance.
Laundry en – Some stubborn or dried-in stains To improve washing results and ▶ can be removed by washing prevent discolouration, sort the several times laundry according to the following criteria before washing. Sorting laundry – Type of fabric and fibre type –...
en Detergents and care products Notes Detergents and care products Detergents and care ¡ Only use liquid detergents that are self-flowing products ¡ Do not mix different liquid deter- gents You can protect your appliance and Detergents and care products ¡ Do not mix detergent and fabric your laundry by selecting and using softener the correct detergents and care...
Basic operation en Detergent dosage Use the correct detergent dosage to ¡ Water hardness achieve optimal washing results and You can find out how hard your save resources. water is from your local water com- The detergent dosage depends on: pany or measure it yourself using ¡...
en Basic operation It may take a few seconds for the Press Main menu to call up the appliance to switch on. main menu. a The appliance performs an audible Adjust the programme settings if function test in the detergent required. drawer.
Basic operation en Separate the laundry and place it in the drum. Note: Ensure that there is no laun- dry trapped in the door. Close the door. Adding detergent and care product For programmes in which intelligent dosing is not possible or desirable, you can add detergent to the manual Select a programme.
en Basic operation a The drum rotates and load detec- Resuming the programme tion takes place. This can take up when the programme status to 2 minutes, after which water is Rinse Hold enters the drum. a The display shows either the pro- Set the Spin or Drain pro- gramme duration or the "Ready in"...
Childproof lock en Intelligent dosing system Intelligent dosing system Your appliance has an intelligent dos- Intelligent dosing system ing system for liquid detergent and fabric softener. The optimum quantities of liquid de- tergent and fabric softener are dis- pensed automatically depending on the programme and settings.
en Home Connect ¡ If you use both dispensers for li- quid detergent, you must select a dispenser which is to be used dur- ing washing. You can change dispenser contents in the basic settings. → "Changing the basic settings", Page 52 Basic dosage You can adjust the preset basic Pour liquid detergent ...
Home Connect en Press and hold Remote Start ¡ → "Connecting the appliance to a for approx. 3 seconds. WLAN home network (Wi-Fi) without WPS function", Page 47 a You are now in the Home Connect The Home Connect app guides you menu. through the entire login process.
en Home Connect network information for the WLAN home network (Wi-Fi) to your appli- ance. Requirement: The Home Connect app is open and you have logged on. Press and hold Remote Start for at least 3 seconds. a You are now in the Home Connect menu.
Home Connect en Once your appliance is displayed Activate Flex Start in the Home Connect app, carry Activate Flex Start to allow your smart out the last steps in the energy system (energy manager) to Home Connect app. start your appliance once your home a If the display shows Connected, photovoltaic system is able to the appliance is connected to the...
en Home Connect Note: The software update may take Activating Wi-Fi on the appli- several minutes. Do not switch off the ance appliance while the software update is in progress. Note: When Wi-Fi is activated, the en- ergy consumption increases in com- Resetting the appliance net- parison to the values specified in the consumption value table.
Home Connect app. well as the MAC address of the Declaration of Conformity Wi-Fi communication module in- stalled). Robert Bosch Hausgeräte GmbH ¡ Security certificate of the Wi-Fi hereby declares that the appliance communication module (to ensure with Home Connect functionality a secure data connection).
en Basic settings Basic setting Description Basic setting Description auto power-off Activate or deactivate Wi-Fi On/Off Activate or deactivate the "Automatic switch- Wi-Fi. → "Activating Wi-Fi on off" function for the appliance or set the the appliance", time after which the Page 50 appliance automatic- → "Deactivating Wi-Fi ally switches itself off.
Cleaning and servicing en Switch off the appliance. Cleaning and servicing Cleaning and servicing Pull out the detergent drawer. Press down on the insert and re- To keep your appliance working effi- Cleaning and servicing move the detergent drawer. ciently for a long time, it is important to clean and maintain it carefully.
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en Cleaning and servicing Dry the detergent drawer, lid and pump unit and reinsert them. ATTENTION! The pump unit con- tains electrical components. Do not clean the pump unit in the ▶ dishwasher and do not immerse it in water. Protect the electrical connection ▶...
Cleaning and servicing en Descaling If you add detergent correctly, you do not need to descale your appliance. If you still wish to use descaler, follow the manufacturer's instructions for use. ATTENTION! The use of unsuitable descaling agents, e.g. for coffee machines, may damage the appliance.
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en Cleaning and servicing To allow the detergent solution to Cleaning the drain pump flow out into the container, remove Note: Please read the information in the sealing cap. the "Safety" → Page 4 and "Prevent- ing material damage" → Page 11 sec- tions to ensure that you use the appli- ance safely.
Cleaning and servicing en Make sure that the impeller in the Before the next wash drain pump can be rotated. To prevent unused detergent from Insert the pump cap. flowing straight into the outlet in the Ensure that the parts of the next wash, run the Drain programme ‒...
en Cleaning and servicing Cleaning the filter on the tap Note: Please read the information in the "Safety" → Page 4 and "Prevent- ing material damage" → Page 11 sec- tions to ensure that you use the appli- ance safely. Requirement: The water inlet hose is empty. Remove the water inlet hose from the tap.
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Cleaning and servicing en Clean the filter with a small brush. Cleaning the filter on the appliance Note: Please read the information in the "Safety" → Page 4 and "Prevent- ing material damage" → Page 11 sec- tions to ensure that you use the appli- ance safely. Requirement: The water inlet hose is empty.
en Troubleshooting Troubleshooting Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- Troubleshooting ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Improper repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶...
Troubleshooting en Fault Cause troubleshooting i-DOS Fehler, i-DOS deakt- The pump for the intelligent Switch off the appliance. dosing system is blocked. ivieren Clean the pump unit. → "Cleaning the detergent drawer", Page 53 If this indicator appears again, call our after-sales service. → "Customer Service", Page 71 Note: You can start the washing pro- gramme if you deactivate the intelli-...
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en Troubleshooting Fault Cause troubleshooting The programme does not You have not pressed Start/ Press Start/Reload ▶ start. Reload Door is not closed. Close the door. Press Start/Reload to start the programme. → "Deactivating the childproof Childproof lock is activated. ▶ lock", Page 45 Finish in is activated.
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Troubleshooting en Fault Cause troubleshooting The door cannot be opened. Power failure. Open the door using the emergency ▶ release. → "Emergency release", Page 69 The water is not draining. Drain pipe or water outlet Clean the drain pipe and the water ▶ hose is blocked. outlet hose.
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en Troubleshooting Fault Cause troubleshooting The programme duration The programme operation is Not a fault – no action required. ▶ changes during the wash optimised electronically. cycle. This may change the pro- gramme duration. The unbalanced load detec- Not a fault – no action required. ▶...
Troubleshooting en Fault Cause troubleshooting i-DOS cannot be actu- Programme progress does No remedial action possible. ated. not allow intelligent dosing. Noise Fault Cause troubleshooting Rushing, hissing noise. Water is flushed under pres- Not a fault – normal operating ▶...
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en Troubleshooting Fault Cause troubleshooting The spin result is not satis- Less Ironing is activated. Select the programmes that are ▶ factory. The laundry is too suitable for the type of fabric. → "Programmes", Page 29 wet/too damp. The unbalanced load detec- Redistribute the laundry in the ▶...
Troubleshooting en Fault Cause troubleshooting Insufficient cleaning. Basic dosage is not correctly If intelligent dosing is activated, ad- ▶ just the "basic dosage" → Page 46 adjusted. correctly. Detergent or care products Check whether the detergent used have congealed in dis- is suitable. → "Detergents and care products", pensers of the intelligent dosing system.
en Troubleshooting Leakage Fault Cause troubleshooting Water is leaking out at the Water inlet hose is not cor- Connect the water supply hose cor- water inlet hose. rectly/securely connected. rectly. Connecting the water inlet hose Tighten the screw connection. Water is leaking out at the The water outlet hose is Replace the damaged water outlet ▶...
Transportation, storage and disposal en Unplug the appliance's mains plug. Emergency release Drain the remaining detergent To remove the laundry in the event of solution. a power failure, for example, you can → "Cleaning the drain pump", manually release the door. Page 55 Detach the hoses.
en Transportation, storage and disposal Start the Drain programme. a The unused detergent cannot flow straight into the outlet during the next wash. Disposing of old appliance Valuable raw materials can be re- used by recycling. WARNING Risk of harm to health! Insert the power cord into the Children can lock themselves in the holder...
Customer Service en Detailed information on the warranty Customer Service Customer Service period and terms of warranty in your country is available from our after- If you have any queries on use, are Customer Service sales service, your retailer or on our unable to rectify faults on the appli- website.
en Consumption values Consumption values Consumption values The following information is provided in accordance with the EU Ecodesign Consumption values Regulation. The values given for programs other than the Eco 40-60 are indicat- ive only and were determined in accordance with the applicable standard EN60456.
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Technical specifications en Power consumption ¡ Off mode: 0,10 W ¡ Left-on mode: 0,50 W ¡ Time in networked standby mode (Wi- Fi): 5 min(s) ¡ Networked standby mode (Wi- Fi): 1,50 W Water pressure ¡ Minimum: 100 kPa (1 bar) ¡ Maximum: 1000 kPa (10 bar) Length of the water in- 150 cm let hose...
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Expert advice for your Bosch home appliances, help with problems or a repair from Bosch experts. Find out everything about the many ways Bosch can support you: www.bosch-home.com/service Contact data of all countries are listed in the attached service direct- ory.