HP z560 Setup Manual
Digital entertainment center tv/display setup guide
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Also See for z560:
- Limited warranty (24 pages) ,
- Start here manual (20 pages) ,
- User manual (194 pages)
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Table of Contents
Troubleshooting
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Summary of Contents for HP z560
- Page 1 Use this guide to set up your HP Digital Entertainment Center to work with your TV or Display. Setting Up Your TV/Display for the First Time Adjusting Video Video Troubleshooting Video Out Information Important Notes — Please read this.
- Page 2 The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
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Page 3: Table Of Contents
Oversized screen...16 Undersized screen with black border ...17 Display Image Size ...18 Overscan...18 Cropping...18 Panning ...18 Screen flashes ...19 Screen flickers ...19 Unreadable screen text...19 DTV channel has audio but no video...20 Sleep mode...20 HP Digital Entertainment Center TV/Display Setup Guide... - Page 4 Troubleshooting HDMI ... 29 Video Out Information... 30 Video Out Formats ... 30 CAUTIONS ... 32 HP Digital Entertainment Center TV/Display Setup Guide No video after power on sequence... 20 Keyboard does not work ... 20 Check component video ... 21 Component video troubleshooting chart ...
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Page 5: Before You Begin
Before You Begin Use this guide to set up your HP Digital Entertainment Center to send quality images to your TV or display. Keep this information with your HP Digital Entertainment Center documentation for future reference. This guide contains the latest information about setting up your HP Digital Entertainment Center and supplements some information in the Start Here booklet and User’s Guide that was included with your HP Digital... -
Page 6: Setting Up Your Tv/Display For The First Time
First Time This section describes how to connect your HP Digital Entertainment Center to a TV or display the first time you power on. Your HP Digital Entertainment Center Video can connect to many different types of TV/displays. After you connect the TV/display to your HP Digital Entertainment Center, set up your HP Digital Entertainment Center for the correct TV type for optimum viewing. -
Page 7: After You First Turn On Your System
Specifications for your TV model may also be available on the Web. 6 Set the TV/display input to match the HP Digital Entertainment Center video cable input. 7 Make sure that the following items are connected and installed on your HP Digital Entertainment Center: •... -
Page 8: Adjusting Video
Can adjust screen resolution (Page 12) NOTE: For a TV with PC monitor capabilities, connected to DVI, see “Desktop Video Adjustments” on page 12. Starting the TV/Display Setup Wizard The TV/Display Setup Wizard adjusts the screen display to your preference. Start the TV/Display Setup Wizard... -
Page 9: Tv/Display Setup Wizard
TV/display type, supported formats, and Video Out connections. You may have to perform the procedure more than once to optimize the image. The wizard runs automatically, after you first turn on the HP Digital Entertainment Center, and after you complete the initial Windows setup wizard. - Page 10 5 Verify that the video equipment is properly connected to the HP Digital Entertainment Center and the TV/displays are turned on. Click Next. 6 If you are using Component Video Out, select your connection type and then click Next. NOTE: S-video and Composite Video Out are not supported for the HP Digital Entertainment Center.
- Page 11 Click back to return to the Select the HDTV mode screen in Step 8 and select a format (mode) that is supported by your TV/display. Your screen image may vary. HP Digital Entertainment Center TV/Display Setup Guide...
- Page 12 “inward” arrow button to make the screen smaller and the “outward” arrows to make the screen bigger. Click Save Settings to apply the settings. Your screen image may vary. HP Digital Entertainment Center TV/Display Setup Guide...
- Page 13 10. For a TV with PC monitor capabilities, see “Desktop Video Adjustments” on page 12. You can resize the screen using the Screen resolution window. See “Desktop Video Adjustments” on page 12. Component 480i: You cannot resize the screen.
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Page 14: Hdtv Overscan Compensation
HDTV Overscan Compensation You cannot use HDTV Overscan Compensation for 480i format. This procedure may not be available with DVI, depending on your display type. HP recommends that you use 720p or 1080i/p to avoid overscan issues. Resize the display After you have set up Media Center, you can resize the display to show the entire Windows desktop on the screen. - Page 15 5 If you have more than one display connected to your HP Digital Entertainment Center, select the TV you want to change. Select the Resize my desktop option, and then click the Resize Desktop button. 6 Move the horizontal and vertical sliding bars to adjust the width and height of your display, and then click OK to save the changes.
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Page 16: Desktop Video Adjustments
7 When the HP Digital Entertainment Center image appears on the TV screen, click Yes to keep the setting. You have 15 seconds to accept this new setting before it reverts to the previous setting. If the new setting is not correct, wait for 15 seconds and the previous screen displays. -
Page 17: Video Troubleshooting
5 Set the TV/display input to match the HP Digital Entertainment Center Video Out cable input. For example: “Component 1.” 6 Turn on the HP Digital Entertainment Center by pressing the On/Standby power button. Wait 1 to 2 minutes. The video image appears. -
Page 18: Video Out Connection Types
TV/display has just composite video, S-video, and component video inputs. Common Video Out Problems The following are general issues that can appear on your screen with any HP Digital Entertainment Center Video Out connection type. Select the issue that most closely fits your condition: •... -
Page 19: Blank Screen
Solution: To see an image of the HP Digital Entertainment Center video on your TV screen: 1 Check the video setup. See “Check video” on page 13. 2 If you still can’t see an image of the HP Digital Entertainment Center video on your TV screen, check your video connection type:... -
Page 20: Oversized Screen
HP Digital Entertainment Center video image so it fits your TV screen: Do one of the following: • If your TV connects to the HP Digital Entertainment Center using a component video connection, use the TV/Display Setup Wizard. See “TV/Display Setup Wizard” on page 5. Follow the onscreen instructions. •... -
Page 21: Undersized Screen With Black Border
NOTE: Changing the aspect ratio of your display by using the Zoom button on the remote control may crop the display image. Problem: Some TVs may display a small desktop image that does not fill the entire TV screen. The Windows desktop on your TV/display screen may show a black border around it (shown right). -
Page 22: Display Image Size
TV because most TVs introduce an overscan of 5 to 15 percent. To optimize the HP Digital Entertainment Center video image so it fits your TV screen, use the TV/Display Setup Wizard. See “TV/Display Setup Wizard” on page 5. Follow the onscreen instructions. -
Page 23: Screen Flashes
Solution: Modify the desktop text to a larger size for easier reading on the screen with one of the following procedures. Enlarging screen text If the desktop text size is too small, adjust the desktop icon text size on the HP Digital Entertainment Center: 1 Right-click with the mouse cursor in the Windows desktop. 2 Click Properties. -
Page 24: Dtv Channel Has Audio But No Video
HP Digital Entertainment Center. When you turn on the TV, make sure that it is set to the proper input setting. Turn off the HP Digital Entertainment Center and then the TV before you change the cable connection to the TV. Afterwards, be sure to turn on the TV, set it to the proper input setting, and then turn on the HP Digital Entertainment Center. -
Page 25: Troubleshooting Component Video
5 Turn on the TV/display. 6 Check the TV/display input switch. For example “Component 1.” 7 Turn on the HP Digital Entertainment Center by pressing the On/Standby power button. Wait 1 to 2 minutes. The video image should reappear. HP Digital Entertainment Center TV/Display Setup Guide... -
Page 26: Component Video Troubleshooting Chart
Component video troubleshooting chart Problem: You cannot see a video image on your TV/display that is satisfactory, while using the HP Digital Entertainment Center that is connected with component video out. -
Page 27: Dvd Does Not Play Or An Error Appears On Screen
6 Click Play DVD. 7 After playing the commercial DVD video in component video, use the TV/Display Setup Wizard to return the desktop image and Media Center to a higher-resolution format. See “TV/Display Setup Wizard” on page 5. Follow the onscreen instructions. -
Page 28: Blank Screen (Blue, Black, Or Distorted)
About 30 seconds after No action is required. restarting. Do NOT restart your HP Digital Entertainment Center. Wait for the display to reappear. More than 4 minutes You might see the Microsoft Windows logo, and then the screen remains blank. Your television after you first turn on and HP Digital Entertainment Center may have mismatched screen resolution. - Page 29 5 Turn on the TV/display. 6 Check the TV/display input switch. For example “Component 1.” 7 Turn on the HP Digital Entertainment Center by pressing the On/Standby power button. Wait 1 to 2 minutes. The video image reappears. 8 Check the screen.
- Page 30 To temporarily change Video Out such as HDMI or VGA video (any output other than component video): 1 Turn off the TV/display. 2 Turn off the HP Digital Entertainment Center by pressing and holding the On/Standby power button for 4 seconds. The On/Standby button should be dark and not lit amber or blue.
- Page 31 4 Turn on the TV/display. 5 Switch the TV/display input to the component video input. For example “Component 1.” 6 Turn on the HP Digital Entertainment Center by pressing the On/Standby power button. Wait 1 to 2 minutes. The video image reappears.
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Page 32: Wrong Colors Or Erratic Video On Screen
7 Click Control Panel, All programs, PC Help and Tools, HP Application Recovery. The Application and Driver Recovery window appears. 8 Select Driver Installation to reinstall the drivers shipped with the HP Digital Entertainment Center and click Next. 9 Select NVIDIA Graphics Driver and click Install. The driver installs. Click Cancel. -
Page 33: Troubleshooting Hdmi
About 30 seconds after restarting. Recovering your system with HDMI or DVI/HDMI Problem: On some TVs you do not see a blue and white HP logo screen that shows the function key F10=System Recovery selection. You cannot perform recovery or certain activities in HDMI. -
Page 34: Video Out Information
Video Out Information This section contains background information and descriptions of Video Out operation relating to the HP Digital Entertainment Center. Refer to the User’s Guide for connection information from HP Digital Entertainment Center to the TV/display. TV/Display types The following table represents typical TV formats. Choose the type that most closely matches your TV/display: Your TV/display model may vary. -
Page 35: Display Resolution/Format
Many TV/displays specify a native resolution which is recommended by the display manufacturer. You may have to adjust the HP Digital Entertainment Center to use the native resolution. Your display resolution setup may vary by TV/display type. -
Page 36: Cautions
A stationary image on your plasma TV/display may retain the image on the screen if left on for prolonged periods. To avoid image retention, follow these guidelines: • Always use a screen saver from your HP Digital Entertainment Center display settings. • Avoid keeping a stationary (unmoving) image on the screen for extended periods. Stationary images include but are not limited to: •...