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Dishwasher
SN23HI36TE
en
User manual
Register your product on My Siemens and discover
exclusive services and offers.
siemens-home.bsh-group.com/welcome
The future moving in.
Siemens Home Appliances

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Summary of Contents for Siemens SN23HI36TE

  • Page 1 Dishwasher SN23HI36TE User manual Register your product on My Siemens and discover exclusive services and offers. siemens-home.bsh-group.com/welcome The future moving in. Siemens Home Appliances...
  • Page 2: Table Of Contents

    Table of contents Safety ..........   4 Knife shelf........ 22 General information...... 4 Basket heights........ 22 Intended use........ 4 Before using for the first time ..   22 Restriction on user group.... 4 Performing the initial configura- Safe installation ........ 5 tion.......... 22 Safe use ........... 6 Damaged appliance ...... 8 Water softening system....
  • Page 3 Customer Service......   54 Terminate programme.... 32 Product number (E-Nr.), produc- Switching off appliance .... 32 tion number (FD) and consecut- Basic settings........    33 ive numbering (Z-Nr.) ..... 55 Overview of basic settings ..... 33 AQUA-STOP guarantee .... 55 Changing basic settings.... 34 Technical specifications....   55 Home Connect ......
  • Page 4: Safety

    en Safety Safety Please read the safety information to ensure that you use the ap- pliance safely. General information You can find general information about this instruction manual here. ¡ Read this instruction manual carefully. Only this will ensure you use the appliance safely and efficiently. ¡...
  • Page 5: Safe Installation

    Safety en Cleaning and user maintenance must not be performed by chil- dren unless they are being supervised. Keep children under the age of 8 years away from the appliance and power cable. Safe installation Follow these safety instructions when installing the appliance. WARNING ‒ Risk of injury! Improper installation may cause injury.
  • Page 6: Safe Use

    en Safety WARNING ‒ Risk of electric shock! Cutting through the supply hose or immersing the Aqua-Stop valve in water is dangerous. ▶ Never immerse the plastic housing in water. The plastic housing on the supply hose contains an electric valve. ▶ Never cut through the supply hose. The supply hose con- tains electric power cables.
  • Page 7 Safety en WARNING ‒ Risk of injury! ¡ Leaving the appliance door open may result in injury. ▶ Only open the appliance door to load or unload tableware in order to prevent accidents, e.g. through tripping. ▶ Do not sit or stand on the appliance door when open. ¡...
  • Page 8: Damaged Appliance

    en Safety Damaged appliance Follow the safety instructions if the appliance is damaged. WARNING ‒ Risk of electric shock! ¡ If the appliance or the power cord is damaged, this is danger- ous. ▶ Never operate a damaged appliance. ▶ Never operate an appliance with a cracked or fractured sur- face.
  • Page 9 Safety en WARNING ‒ Risk of harm to health! Children can lock themselves in the appliance, thereby putting their lives at risk. ▶ With redundant appliances, unplug the power cord. Then cut through the cord and damage the lock on the appliance door beyond repair so that the appliance door will no longer close.
  • Page 10: Preventing Material Damage

    en Preventing material damage ¡ Modified or damaged water hoses Preventing material damage Preventing material dam- may result in material damage and damage to the appliance. Never kink, crush, modify or cut ▶ through water hoses. Follow these instructions to prevent Only use the water hoses sup- material damage to your appliance, ▶...
  • Page 11: Environmental Protection And Saving Energy

    Environmental protection and saving energy en ¡ Unsuitable cleaning agents may Saving energy damage the appliance. If you follow these instructions, your Do not use a steam cleaner. ▶ appliance will use less electricity and So as not to scratch the finish ▶...
  • Page 12: Installation And Connection

    en Installation and connection installing it under a continuous work- Installation and connection Installation and connec- top that is securely connected to ad- jacent cabinets. tion Follow the safety instructions. To ensure proper operation, connect → Page 4 the appliance to the power and water Follow the instructions for electrical supply correctly.
  • Page 13: Drinking Water Connection

    Installation and connection en Check that the mains plug is inser- Drinking water connection ted properly. Connect your appliance to a drinking water connection. Installing the drinking water connection Note: If you are replacing the appli- ance, you must use a new water sup- ply hose.
  • Page 14: Familiarising Yourself With Your Appliance

    en Familiarising yourself with your appliance Familiarising yourself with your appliance Familiarising yourself with your appliance Familiarise yourself with the parts of your appliance. Appliance You can find an overview of the parts of your appliance here. Rating plate Rating plate with E number and FD number → Page 55.
  • Page 15: Controls

    Familiarising yourself with your appliance en Bottom basket → Page 20 Bottom basket Dispenser for special salt Add the special salt to the dispenser for special salt. → "Water softening system", Page 23 Lower spray arm The lower spray arm washes the tableware in the bot- tom basket.
  • Page 16 en Familiarising yourself with your appliance 3 4 5 6 Switching on the appliance → Page 31 ON/OFF button and reset button Switching off the appliance → Page 32 Terminating the programme → Page 32 Programmes → Page 17 Programme buttons Display The display shows information about the remain- ing running time or the basic settings.
  • Page 17: Programmes

    Programmes en Programmes Programmes You can find an overview of the pro- ted. The running time will change if grammes that can be selected here. the rinse aid system is switched off Different programmes, which can be or rinse aid needs to be added. found on the control panel of your The consumption values can be appliance, are available depending...
  • Page 18: Information For Test Institutes

    en Programmes Programme Programme sequence Additional func- tions → "Additional Tableware: Time-optimised: ¡ Cleaning mixed table- ¡ Cleaning 65 °C functions", Speed 65° ware and cutlery. Page 19 ¡ Intermediate rinse Level of soiling: ¡ Final rinse 69 °C ¡ Removing common ¡ Drying household food remnants lightly dried-on.
  • Page 19: Additional Functions

    Additional functions en Press the right programme button. Additional func- → "Programmes", Page 17 tion Press the button for the relevant ¡ Switch on with small additional function. loads. Half Load → "Additional functions", Page 19 ¡ It is recommended Press for approx. 3 seconds. adding less detergent a The selected program and the ad- to the detergent dis- ditional function will flash.
  • Page 20: Top Basket

    en Features The basket can then slip down Top basket slightly. Arrange cups and glasses in the top Raise or lower the basket evenly to basket. the right level. → "Basket heights", Page 22 Knife shelf Check that the basket is level on You can adjust the height of the top both sides.
  • Page 21: Etagere

    Features en Etagere Use the cutlery shelf and space un- derneath for small cups and glasses or for large items of cutlery, e.g. wooden spoons or serving cutlery. Cutlery basket Arrange cutlery in the cutlery basket, always without sorting it and with the sharp points downwards.
  • Page 22: Knife Shelf

    en Before using for the first time Push the lever forwards and fold Knife shelf down the prongs ⁠ . Use the shelf for knives and long items of cutlery. To use the prongs again, fold them back up. a The prongs audibly click into posi- tion.
  • Page 23: Water Softening System

    Water softening system en Tip: You can change these settings Water softening system Water softening system and other Basic settings → Page 33 at any time. Hard water leaves limescale on the tableware as well as the washing tank and parts of the appliance may become blocked.
  • Page 24: Special Salt

    en Water softening system Press repeatedly until the right water hardness has been set. The value H04 is set at the factory. To save the settings, press for 3 seconds. Special salt You can use special salt to soften water. Adding special salt Funnel If the special salt refill indicator lights Fill the dispenser right up with spe-...
  • Page 25: Regeneration Of The Water Softening System

    Rinse aid system en To open the basic settings, press Eco 50° programme and the factory for 3 seconds. value of the water hardness is set to 16 - 20°E. a The display shows Hxx. a The display shows ⁠ . Press repeatedly until the dis- Rinse aid system...
  • Page 26: Setting The Amount Of Rinse Aid

    en Detergent Switching the rinse aid system If you find the rinse aid refill indicator irritating, e.g. when using combined detergents with a rinse aid compon- ent, you can switch the rinse aid sys- tem off. Tip: The function of rinse aid is lim- ited with combined detergents.
  • Page 27 Detergent en based bleaching agents are generally Separate detergents used to remove coloured marks, e.g. Separate detergents are products tea or ketchup. that do not contain components other Note: Follow the manufacturer's in- than detergent, e.g. powder deter- structions for each detergent. gent or liquid detergent.
  • Page 28: Unsuitable Detergents

    en Detergent ¡ The function of rinse aid is limited Unsuitable detergents with combined detergents. You will Do not use detergent which could generally get better results using cause damage to the appliance or rinse aid. present a risk to health. ¡...
  • Page 29: Tableware

    Tableware en Damage to glass and tableware Avoid damage to glass and table- ware. Cause Recommendation The following table- Only put tableware in ware is not dish- the dishwasher if it is washer-safe: marked as dish- ¡ Items of cutlery washer-safe by the and tableware manufacturer.
  • Page 30: Arrange Tableware

    en Tableware To save resources, do not pre- Cause Recommendation rinse tableware under running wa- The water temperat- Select a programme ter. ure of the programme with lower temperat- Observe the following when arran- is too high. ures. ging tableware: After the programme –...
  • Page 31: Removing Tableware

    Basic operation en Removing tableware Setting a programme To adjust the wash cycle to the soil- WARNING ing level of the tableware, select a Risk of injury! suitable programme. Hot tableware can cause burns to the Press the right programme button. skin.
  • Page 32: Starting The Programme

    en Basic operation few minutes and then close it. This Starting the programme will help prevent excess pressure Press building up in the appliance and stop ▶ a The programme has ended when the appliance door bursting open. the display shows "0h:00m". Press ⁠...
  • Page 33: Basic Settings

    Basic settings en Basic settings Basic settings You can configure the appliance to meet your needs. Overview of basic settings The basic settings depend on the features of your appliance. Basic setting Display text Selection Description Water hardness H00 - H07 Set the water softening system to your water hardness.
  • Page 34: Changing Basic Settings

    en Home Connect Basic setting Display text Selection Description Remote start rc0 - rc2 Activate or deactivate remote start. The following settings are possible: ¡ With the "rc0" setting, remote start is permanently deactivated. ¡ With the "rc1" setting, remote start can be selected via the re- mote start button.
  • Page 35: Home Connect Quick Start

    Home Connect  en Home Connect quick start Home Connect settings Connect your appliance to a mobile Adapt Home Connect to your needs. device quickly and easily. You can find the Home Connect set- tings in the basic settings for your ap- Installing app pliance. Which settings the display shows will depend on whether Install the Home Connect app on Home Connect has been set up and...
  • Page 36: Remote Diagnostics

    A detailed RED Declaration of Con- Please see the information on data formity can be found online at protection. www.siemens-home.bsh-group.com The first time your appliance is among the additional documents on registered on a home network the product page for your appliance.
  • Page 37: Cleaning And Servicing

    Dishwasher Care and Ma- ance to malfunction. To avoid such chine Cleaner for Dishwashers online faults and reduce odours, we recom- at https://www.siemens-home.bsh- mend cleaning your appliance at reg- group.com/store or from customer ular intervals. service.
  • Page 38: Filter System

    en Cleaning and servicing Run Machine Care without tableware Pour the machine cleaner into the if the indicator for Machine Care detergent dispenser until it is filled lights up on the control panel or if ad- completely. vised to do so by the display. The in- Do not place any additional ma- dicator will go out after you have run chine cleaner in the appliance in-...
  • Page 39: Cleaning Spray Arms

    Cleaning and servicing en Make sure that the locking catches on the coarse filter click into posi- tion. Insert the filter system into the ap- pliance and turn the coarse filter clockwise. Make sure that the arrow markings match up. Cleaning spray arms Limescale and soiling in the dish- Pull down the micro filter to re- washing water may block the nozzles...
  • Page 40 en Cleaning and servicing Insert the lower spray arm. a The spray arm clicks into position. Insert the upper spray arm and screw it firmly in place.
  • Page 41: Troubleshooting

    Troubleshooting en Troubleshooting Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Improper repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶...
  • Page 42 en Troubleshooting Fault Cause troubleshooting E:32-00 will light up altern- Remove the filter from the supply ately or indicator for water hose supply lights up. Clean the filter. Re-insert the filter in the supply hose. Screw the water connection back Check the water connection for leaks.
  • Page 43: Washing Results

    Troubleshooting en Fault Cause troubleshooting A different error code ap- A technical fault is present. Press . pears in the display window. Unplug the appliance or switch off the fuse. E:01-00 to E:90-10 Wait at least 2 minutes. Insert the mains plug of the appli- ance in a socket or switch on the fuse.
  • Page 44 en Troubleshooting Fault Cause troubleshooting Tableware is not dry. Use a different combined detergent with a better drying performance. Extra Dry not activated to im- Activate Extra Dry. ▶ prove drying performance. Tableware removed too Wait until the programme ends. early or drying process not Only remove tableware 30 minutes yet ended.
  • Page 45 Troubleshooting en Fault Cause troubleshooting Remnants of food on table- Washing programme selec- Select a more intensive washing ▶ ware. ted too weak. programme. → "Programmes", Page 17 Tableware has been pre- Only remove large remnants of food ▶ cleaned too intensely. The and do not prerinse tableware.
  • Page 46 en Troubleshooting Fault Cause troubleshooting Water marks on plastic Due to laws of physics Select a more intensive pro- ▶ parts. droplet formation on plastic gramme. → "Programmes", Page 17 surfaces is unavoidable. After drying water marks are Position tableware at an angle. ▶...
  • Page 47 Troubleshooting en Fault Cause troubleshooting Tea residue or lipstick marks Too little detergent is being Use a suitable Detergent ▶ → Page 26 and follow the manufac- on tableware. used or is unsuitable. turer's instructions for the amount to be used. Tableware has been pre- Only remove large remnants of food ▶...
  • Page 48 en Troubleshooting Fault Cause troubleshooting Plastic parts are discol- Tableware has been pre- Only remove large remnants of food ▶ oured. cleaned too intensely. The and do not prerinse tableware. sensors chose a weaker pro- gramme. Stubborn soiling cannot be entirely removed. Removable streaks are Amount of rinse aid to be Set the rinse aid system to a lower...
  • Page 49: Home Connect Problem

    Troubleshooting en Fault Cause troubleshooting Rust spots on cutlery. Cutlery is not sufficiently Use rust-resistant tableware. ▶ rust-resistant. Knife blades are often more severely af- fected. Cutlery may also rust if Do not wash rusting items. ▶ washed together with rust- ing items.
  • Page 50: Information On Display Panel

    en Troubleshooting Information on display panel Fault Cause troubleshooting Add Special salt → Page 24. Special salt refill indicator Insufficient special salt. ▶ lights up. Sensor does not detect spe- Do not use special salt tablets. ▶ cial salt tablets. Refill indicator for special Water softening system is Setting the water softening system ▶...
  • Page 51: Mechanical Damage

    Troubleshooting en Fault Cause troubleshooting Appliance does not start. Mains cable is not inserted. Check whether the socket works. Check whether the mains cable is properly inserted in the socket and on the rear of the appliance. Appliance door is not closed Close the appliance door.
  • Page 52: Noise

    en Troubleshooting Noise Fault Cause troubleshooting Filling valves making knock- Caused by the domestic in- Can only be remedied in the do- ▶ ing noises. stallation. No appliance fault mestic installation. present. Does not affect functioning of the appliance. Knocking or rattling noise. Spray arm is striking table- Arrange tableware so that the spray ▶...
  • Page 53: Clean Wastewater Pump

    Transportation, storage and disposal en Clean wastewater pump Large remnants of food or foreign bodies can block the waste water pump. As soon as the rinsing water no longer drains properly, the waste water pump must be cleaned. WARNING Risk of injury! Sharp and pointed objects or frag- ments of glass may block the waste a The pump cover clicks into posi-...
  • Page 54: Transporting The Appliance

    en Customer Service Cut through the power cord. Transporting the appliance Dispose of the appliance in an en- To avoid damage to the appliance, vironmentally friendly manner. empty it before transporting. This appliance is labelled in ac- Note: Always transport the dish- cordance with European Direct- washer upright to prevent residual ive 2012/19/EU concerning...
  • Page 55: Product Number (E-Nr.), Produc- Tion Number (Fd) And Consecut- Ive Numbering (Z-Nr.)

    Technical specifications en Function-relevant genuine spare parts AQUA-STOP guarantee according to the corresponding Eco- In addition to warranty claims against design Order can be obtained from the seller under the purchase agree- Customer Service for a period of at ment and in addition to our manufac- least 10 years from the date on turer's warranty, we offer compensa- which your appliance was placed on...
  • Page 56: Information Regarding Free And Open Source Software

    en Technical specifications Information regarding Free and Power consumption Off mode/standby mode: 0.50 W Open Source Software Left-on mode: 0.50 W This product includes software com- Networked standby: ponents that are licensed by the 2.00 W copyright holders as free software or Time in left-on mode: open source software.
  • Page 60 BSH Hausgeräte GmbH Carl-Wery-Straße 34 81739 München GERMANY www.siemens-home.bsh-group.com Manufactured by BSH Hausgeräte GmbH under Trademark License of Siemens AG *9001466364* 9001466364 (000224) 642 V1...

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