Installing or uninstalling apps Voice Recorder Phone Sharing content Contacts Screen capture and screen record Messages Transferring data from your previous Internet device (Smart Switch) Multi window Bixby Bixby Vision Settings Samsung Kids Introduction Samsung Members Samsung account Samsung Global Goals...
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Usage notices 115 Face recognition 141 Precautions for using the device 117 Fingerprint recognition 143 Notes on package contents and 120 Samsung Pass accessories 122 Secure Folder 144 Maintaining water and dust resistance 125 Secure Wi-Fi 145 Device overheating situations and...
Getting started Device layout and functions Active key Volume key Front camera Side key Microphone Light sensor Speaker Microphone Multipurpose jack (USB Type-C) Home key (Fingerprint Earphone jack recognition sensor) Recents key Touchscreen Keyboard dock port Back key GPS antenna Main antenna (SM-T636B, SM-T638B) Speaker...
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• If you use the device with its glass or acrylic body broken, there may be a risk of injury. Use the device only after it has been repaired at a Samsung Service Centre. • If dust or foreign materials enter the microphone, speaker, or receiver, the device’s sound may become quiet or certain features may not work.
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Getting started Hard keys Function • When the device is off, press and hold to turn it on. • Press to turn on or lock the screen. Side key • Press and hold to start a conversation with Bixby. Refer to Using Bixby for more information.
Getting started Charging the battery Charge the battery before using it for the first time or when it has been unused for extended periods. Installing the battery Remove the back cover. Be careful not to damage your fingernails when you remove the back cover. Do not bend or twist the back cover excessively.
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Ensure that the back cover is closed tightly to prevent water and dust from entering the device. Open or loose back cover may allow water and dust to enter the device and cause damage. Use only Samsung-approved back covers and accessories with the device. Removing the battery Remove the back cover.
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Getting started Wired charging Connect the USB cable to the USB power adaptor and plug the cable into the device’s multipurpose jack to charge the battery. After fully charging, disconnect the charger from the device. Do not remove the battery before removing the charger. This may damage the device. Quick charging Launch the Settings app, tap Battery and device care →...
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• While charging, the device and the charger may heat up. This is normal and should not affect the device’s lifespan or performance. If the battery gets hotter than usual, the charger may stop charging. • If the device is not charging properly, take the device and the charger to a Samsung Service Centre.
Replace the battery and back cover. • Use only a nano-SIM card. • Use caution not to lose or let others use the SIM or USIM card. Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards.
Your device’s memory card capacity may vary from other models and some memory cards may not be compatible with your device depending on the memory card manufacturer and type. To view your device’s maximum memory card capacity, refer to the Samsung website. Remove the back cover.
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Doing so can cause data to be corrupted or lost or cause damage to the external storage or device. Samsung is not responsible for losses, including loss of data, resulting from the misuse of external storage devices.
Getting started Protective case Installing the protective case Insert the upper part of the device into the case, and then press the edges of the bottom part one by one using both hands to firmly install it.
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Getting started Removing the protective case With the device upright, push the edges of the left part one by one using both hands until the device protrudes from the case and remove the device from it. Installing the S Pen Insert the S Pen into the left of the protective case.
Getting started Turning the device on and off Follow all posted warnings and directions from authorised personnel in areas where the use of wireless devices is restricted, such as aeroplanes and hospitals. Side key Volume Down key Turning the device on Press and hold the Side key for a few seconds to turn on the device.
Apps and features Introduction Use apps and various features of the device. This chapter is a common manual for apps and features provided by Samsung devices. Depending on the model, some content may differ, or descriptions of apps or features...
Finding your ID and resetting your password If you forget your Samsung account ID or password, tap Find ID or Forgot password? on the Samsung account sign-in screen. You can find your ID or reset your password after you enter the required information.
Apps and features Understanding the screen Controlling the touchscreen Tapping Tapping and holding Tap the screen. Tap and hold the screen for approximately 2 seconds. Dragging Double-tapping Tap and hold an Double-tap the item and drag screen. it to the target position.
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Apps and features Home screen and Apps screen The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more. The Apps screen displays icons for all apps, including newly installed apps. Switching between Home and Apps screens On the Home screen, swipe upwards to open the Apps screen.
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Apps and features Editing the Home screen On the Home screen, tap and hold an empty area, or pinch your fingers together to access the editing options. You can set the wallpaper, add widgets, and more. You can also add, delete, or rearrange Home screen panels.
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Apps and features Launching Finder Search for content on the device quickly. On the Apps screen, tap Search. Alternatively, open the notification panel, swipe downwards, and then tap Enter a keyword. Apps and content on your device will be searched. If you tap on the keyboard, you can search for more content.
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Apps and features • Moving apps from a folder Tap and hold an app to drag it to a new location. • Deleting a folder Tap and hold a folder, and then tap Delete folder. Only the folder will be deleted. The folder’s apps will be relocated to the Apps screen.
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Apps and features Changing the screen lock method To change the screen lock method, launch the Settings app, tap Lock screen → Screen lock type, and then select a method. When you set a pattern, PIN, password, or your biometric data for the screen lock method, you can protect your personal information by preventing others from accessing your device.
Apps and features Icon Meaning Call in progress Missed call New text or multimedia message Alarm activated Mute mode / Vibration mode Flight mode activated Error occurred or caution required Battery charging / Battery power level • The status bar may not appear at the top of the screen in some apps. To display the status bar, drag down from the top of the screen.
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Apps and features Using quick setting buttons Tap quick setting buttons to activate certain features. Swipe downwards on the notification panel to view more buttons. To add more buttons, tap Control media on your device and connected nearby Control connected nearby devices.
Apps and features Entering text Keyboard layout A keyboard appears automatically when you enter text. View more keyboard functions. Additional keyboard Delete a preceding functions character. Break to the next Enter uppercase. For line. all caps, tap it twice. Move the cursor. Enter symbols.
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Apps and features Copying and pasting Tap and hold over text. Drag to select the desired text, or tap Select all to select all text. Tap Copy or Cut. The selected text is copied to the clipboard. Tap and hold where the text is to be inserted and tap Paste. To paste text that you have previously copied, tap Clipboard and select the text.
Apps and features Installing or uninstalling apps Galaxy Store Purchase and download apps. You can download apps that are specialised for Samsung Galaxy devices. Launch the Galaxy Store app. Browse apps by category or tap to search for a keyword.
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Apps and features Setting app permissions For some apps to operate properly, they may need permission to access or use information on your device. To view your app permission settings, launch the Settings app and tap Apps. Select an app and tap Permissions.
Settings app, tap Connected devices, and then tap the Call & text on other devices switch to activate it. You must register and sign in to the same Samsung account on the tablet and smartphone. Some calling and messaging features may not be available.
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Apps and features Using speed dial To set a number to speed dial, launch the Phone app, tap Keypad → → Speed dial numbers, select a speed dial number, and then add a phone number. To make a call, tap and hold a speed dial number on the keypad. For speed dial numbers 10 and up, tap the first digit(s) of the number, and then tap and hold the last digit.
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Apps and features Blocking phone numbers Block calls from specific numbers added to your block list. Launch the Phone app and tap → Settings → Block numbers. Tap Recents or Contacts, select contacts or phone numbers, and then tap Done. To manually enter a number, tap Add phone number, enter a phone number, and then When blocked numbers try to contact you, you will not receive notifications.
Syncing contacts with your web accounts Sync your device contacts with online contacts saved in your web accounts, such as your Samsung account. Launch the Settings app, tap Accounts and backup → Manage accounts and select the account to sync with.
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Apps and features • : Compose a message. • : Compose an email. Deleting contacts Launch the Contacts app and tap → Edit. Select contacts and tap Delete. To delete contacts one by one, tap a contact from the contacts list and tap More → Delete. Sharing contacts You can share contacts with others by using various sharing options.
Settings app, tap Connected devices, and then tap the Call & text on other devices switch to activate it. You must register and sign in to the same Samsung account on the tablet and smartphone. Some calling and messaging features may not be available.
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Apps and features Viewing messages Launch the Messages app and tap Conversations. On the messages list, select a contact or a phone number. • To reply to the message, tap the message input field, enter a message, and then tap •...
Apps and features Internet Browse the Internet to search for information and bookmark your favourite webpages to access them conveniently. Launch the Internet app. Enter the web address or a keyword, and then tap Go. To view the toolbars, drag your finger downwards slightly on the screen. Bookmark the Refresh the current current webpage.
Apps and features Multi window Introduction Multi window lets you run up to three apps at the same time in the split screen view. You can also run multiple apps at the same time in the pop-up view. Split screen view Pop-up view Some apps may not support this feature.
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Apps and features Adding app pairs Add frequently used apps as an app pair to launch them together in the split screen view with a single tap. In the split screen view, tap the circles between the app windows. Select a location to add the app pair. The apps you are using in the split screen view will be saved to the location you select as an app pair.
Press and hold the Side key to launch Bixby. The Bixby intro page will appear. After you select the language to use with Bixby, sign in to your Samsung account, and complete the setup by following the on-screen instructions, the Bixby screen will appear.
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Apps and features Communicating by typing text If your voice is not recognised due to noisy environments or if you are in a situation where speaking is difficult, you can communicate with Bixby via text. Launch the Bixby app, tap , and then type what you want.
• This feature may not be available or you may not get correct search results depending on the image size, format, or resolution. • Samsung is not responsible for the product information provided by Bixby Vision. Launching Bixby Vision Launch Bixby Vision using one of these methods.
You can configure the settings for Samsung Kids and view the usage history. On the Samsung Kids screen, tap → Parental controls and enter your unlock code. Closing Samsung Kids To close Samsung Kids, press the Back key or tap → Close Samsung Kids, and then enter your unlock code.
You can also share information with others in the Galaxy users’ community or view the latest news and tips. Samsung Members can help you solve any problems you might encounter while using your device.
Apps and features Calendar Manage your schedule by entering upcoming events in your planner. Creating events Launch the Calendar app and tap or double-tap a date. If the date already has saved events or tasks in it, tap the date and tap Enter event details and tap Save.
Apps and features Reminder Register to-do items as reminders and receive notifications according to the condition you set. • To receive more accurate notifications, connect to a Wi-Fi or mobile network. • To use location reminders, the GPS feature must be activated. Location reminders may not be available depending on the model.
Apps and features My Files Access and manage various files stored in the device. Launch the My Files app. To check for unnecessary data and free up the device’s storage, tap Analyse storage. To search for files or folders, tap Clock Set alarms, check the current time in many cities around the world, time an event, or set a specific duration.
• The devices you can connect may vary depending on the region. Available features may differ depending on the connected device. • Connected devices’ own errors or defects are not covered by the Samsung warranty. When errors or defects occur on the connected devices, contact the device’s manufacturer.
Apps and features Music Share Introduction The Music Share feature allows you to share your Bluetooth speaker that is already connected to your device with another person. You can also listen to the same music on your Galaxy Buds and another person’s Galaxy Buds. This feature is available only on devices that support the Music Share feature.
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Apps and features Listening to music together with Galaxy Buds You can listen to music on your tablet together through your Buds and your friend’s Buds. This feature is supported only on the Galaxy Buds series. Make sure that your tablet, your friend’s smartphone, and a pair of Buds are connected to each other.
Apps and features Samsung Flow Samsung Flow allows you to easily connect your tablet to your smartphone or computer and use them conveniently, such as checking notifications or sharing contents. Samsung Flow must be installed on both devices that you want to connect. If Samsung Flow is not installed, download it from Galaxy Store or Play Store.
Apps and features Daily Board Introduction Daily Board lets you use your tablet as a picture frame or bulletin board when it is charging with a USB cable or charging dock. You can enjoy a slide show with your favourite images and view information, such as the time, weather, or your calendar.
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Apps and features Making a note on Daily Board You can use your device as a bulletin board to make a note on Daily Board. Swipe to the left on the Daily board main screen and tap Select a pen and write or draw on the screen. Tap Done.
Samsung DeX Introduction Samsung DeX is a service that allows you to use your tablet like a computer by connecting the tablet to an external display, such as a TV or monitor. Accomplish tasks you want done on your tablet quickly and easily on a large screen using a keyboard and mouse. While using Samsung DeX, you can simultaneously use your tablet.
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Apps and features On your tablet’s screen, tap Start. Without changing your tablet’s screen, the Samsung DeX screen will appear on the connected TV or monitor. HDMI adaptor (USB Type-C to HDMI) HDMI cable Connecting to a TV wirelessly You can use Samsung DeX by connecting your tablet to a TV wirelessly.
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• You can set the mouse pointer to flow from the external display to the tablet’s screen. Launch the Settings app, select Samsung DeX → Mouse and trackpad, and then select the Flow pointer to tablet screen switch to activate it.
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Apps and features Using your tablet as a touchpad You can use your tablet as a touchpad. On your tablet, open the notification panel and tap Use your tablet as a touchpad. • If you double-tap on the touchpad, you can view the gestures you can use with the touchpad.
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For example, while watching a video on the connected TV or monitor, you can chat with your friend on a messenger. On the connected TV or monitor, launch an app to run on the Samsung DeX screen. Then, launch another app on your tablet.
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Apps and features Locking the Samsung DeX screen If you want to lock the Samsung DeX screen and your tablet’s screen while using Samsung → Lock DeX. DeX, select While using Samsung DeX, you cannot lock the Samsung DeX screen and your tablet’s screen by pressing the Side key.
Apps and features Google apps Google provides entertainment, social network, and business apps. You may require a Google account to access some apps. To view more app information, access each app’s help menu. • Chrome: Search for information and browse webpages. •...
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• If you use the S Pen at sharp angles on the screen, the device may not recognise the S Pen actions. • If the S Pen is not working properly, take it to a Samsung Service Centre.
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S Pen button. Refer to Samsung Notes for more information. • View all notes: View all notes in the Samsung Notes app. • Smart select: Use the S Pen to select an area and perform actions, such as sharing or saving. Refer to Smart select for more information.
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Apps and features • Glance: Reduce an app to a thumbnail and hover the S Pen over the thumbnail to open the app in full screen view. Refer to Glance for more information. • Colouring: Add colours to images provided by PENUP using the S Pen. •...
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Select an option to use with the selected area. • Pin/Insert: Pin the selected area to the screen. You can also insert the image into other apps, such as Samsung Notes. Tap and hold the image, and drag it to the other app’s screen.
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Apps and features Screen write Capture screenshots to write or draw on them or crop an area from the captured image. When there is content you want to capture, open the Air command panel and tap Screen write. The current screen is automatically captured and the editing toolbar appears. Write a memo on the screenshot.
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Apps and features Live messages Instead of a text message, create and send a unique message by recording your actions while handwriting or drawing a live message and saving it as an animated file. When you want to send an animated message, open the Air command panel and tap Live messages.
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Apps and features Translate Hover the S Pen over the text you want to translate. The units included in the text will also be converted. When there is text you want to translate, open the Air command panel and tap Translate. Select the languages on the translator panel at the top of the screen.
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Apps and features Bixby Vision When you hover the S Pen over the content, the content is recognised and available search icons will appear. Use the features to search for similar images, detect and translate text, and more. Refer to Bixby Vision for more information.
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Apps and features Write on calendar Fill in your plans easily and quickly by writing or drawing on the calendar screen. Open the Air command panel, tap Write on calendar, and then fill in your plans on the calendar. When you are finished, tap Save. To edit it, tap . Eraser Pen settings Select and edit.
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You can quickly create memos by writing on the screen without turning on it. When the screen is off, hover the S Pen over the screen and press the S Pen button. When you tap Save after writing a memo, the memo will be saved to Samsung Notes. Change the pen Save the memo in colour.
Create notes by entering text from the keyboard or by handwriting or drawing on the screen. You can also insert images or voice recordings into your notes. Creating notes Launch the Samsung Notes app, tap , and then create a note. Enter a title.
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Apps and features Composing notes with handwriting On the note composer screen, draw or write in your own handwriting. You can enter your handwriting more easily if you magnify the screen by spreading two fingers on it. Eraser Pen colour Undo S Pen to Convert...
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Apps and features Tap or draw a line around the input to select. • To move the input to another location, select the input, and then drag it to a new location. • To change the size of the selection, tap the input and drag a corner of the frame that appears.
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Apps and features Converting handwriting to text and write on the screen with the S Pen. The handwriting will be replaced with text right away. After writing on the screen, tap . Options will appear in the preview window. If you drag , you can select the handwriting you want.
Apps and features Adding memos to PDF files Launch the Samsung Notes app, tap , and then select a PDF file. You can add memos to the PDF file. Pinning a note to the Home screen Pin a note to the Home screen to quickly view it or open and edit it.
Apps and features Camera Introduction Take pictures and record videos using various modes and settings. Camera etiquette • Do not take pictures or record videos of other people without their permission. • Do not take pictures or record videos where legally prohibited. •...
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Apps and features to take a picture. To change the shooting mode, drag the shooting modes list to the left or right, or swipe to the left or right on the preview screen. Camera settings Options for current shooting mode Switch between the front and rear Zoom...
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Apps and features Using zoom features Select 1x/2x or drag it up or down to zoom in or out. Alternatively, spread two fingers apart on the screen to zoom in, and pinch to zoom out. • 1x: Take basic pictures or record normal videos. •...
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Apps and features • : Select a resolution for videos. • : Apply a filter effect or beauty effects. • : Select a metering method. This determines how light values are calculated. Centre-weighted metering uses the light in the centre portion of the shot to calculate Matrix metering averages the entire scene.
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Apps and features to take a picture. Ideal composition Guide Taking selfies You can take self-portraits with the front camera. On the preview screen, swipe upwards or downwards, or tap to switch to the front camera for self-portraits. Face the front camera lens. To take self-portraits with a wide-angle shot of the landscape or people, tap to take a picture.
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Apps and features Portrait mode Take pictures that focus on the face by blurring the background. On the shooting modes list, tap PORTRAIT. Drag the background blur adjustment bar to adjust the blur level. When Ready appears on the preview screen, tap to take a picture.
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Apps and features Pro mode Capture pictures while manually adjusting various shooting options, such as exposure value and ISO value. On the shooting modes list, tap MORE → PRO. Select options and customise the settings, and then tap to take a picture. Available options •...
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Apps and features Panorama mode Using panorama mode, take a series of pictures and then stitch them together to create a wide scene. On the shooting modes list, tap MORE → PANORAMA. and move the device slowly in one direction. Keep the image within the frame on the camera’s viewfinder.
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Apps and features Customising camera settings On the preview screen, tap . Some options may not be available depending on the shooting mode. Intelligent features • Scene optimiser: Set the device to adjust the colour settings and apply the optimised effect automatically depending on the subject or scene.
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Apps and features General • Grid lines: Display viewfinder guides to help composition when selecting subjects. • Location tags: Attach a GPS location tag to the picture. • GPS signal strength may decrease in locations where the signal is obstructed, such as between buildings or in low-lying areas, or in poor weather conditions.
Apps and features Gallery Introduction View images and videos stored in your device. You can also manage images and videos by album or create stories. Using Gallery Launch the Gallery app. More options Search for images. Group similar images. Grouping similar images Launch the Gallery app and tap to group similar images and display only the best shots as a preview of the images.
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Apps and features Viewing images Launch the Gallery app and select an image. To view other files, swipe to the left or right on the screen. Share the image Delete the image. with others. More options Add the image to favourites.
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Apps and features Viewing videos Launch the Gallery app and select a video to play. To view other files, swipe to the left or right on the screen. To use more options during playback, tap → Open in Video player. Configure the View the content on caption settings.
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You can view images and videos saved in the cloud in your Gallery app and from other devices. When you connect your Samsung account and Microsoft account, you can set the cloud storage as Microsoft OneDrive.
Apps and features Voice Recorder Record or play voice recordings. Launch the Voice Recorder app. to start recording. Speak into the microphone. • Tap to pause recording. • While making a voice recording, tap BOOKMARK to insert a bookmark. to finish recording. Enter a file name and tap Save.
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• Anyone nearby: Allow any nearby devices to share with your device. Sharing via Web link Upload large files to the Samsung storage server and share them with others via Web link. Launch the Gallery app and select an image.
Apps and features Screen capture and screen record Screen capture Capture a screenshot while using the device and write on, draw on, crop, or share the captured screen. You can capture the current screen and scrollable area. How to capture a screenshot Use the following methods to capture a screenshot.
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Apps and features Screen record Record the screen while using your device. (Screen recorder) to Open the notification panel, swipe downwards, and then tap activate it. Select a sound setting and tap Start recording. After a countdown, recording will start. •...
• This feature may not be supported on some devices or computers. • Limitations apply. Visit www.samsung.com/smartswitch for details. Samsung takes copyright seriously. Only transfer content that you own or have the right to transfer. Transferring data using a USB cable You can connect your previous device to your device with the USB cable to easily and quickly transfer data.
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Smart Switch. On the computer, launch Smart Switch. If your previous device is not a Samsung device, back up data to a computer using a program provided by the device’s manufacturer. Then, skip to the fifth step. Connect your previous device to the computer using the device’s USB cable.
Customise device settings. Launch the Settings app. To search for settings by entering keywords, tap This chapter is a common manual for settings and features provided by Samsung devices. Depending on the model, some content may differ, or descriptions of options or...
Settings Samsung account Sign in to your Samsung account and manage it. On the Settings screen, tap Samsung account. Connections Options Change settings for various connections, such as the Wi-Fi feature and Bluetooth. On the Settings screen, tap Connections. • Wi-Fi: Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or other network devices.
Settings • Data usage: Keep track of your data usage amount and customise the settings for the limitation. Set the device to automatically disable the mobile data connection when the amount of mobile data you have used reaches your specified limit. You can activate the data saver feature to prevent some apps running in the background from sending or receiving data.
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Settings Viewing the Wi-Fi network quality information View the Wi-Fi network quality information, such as the speed and stability. On the Settings screen, tap Connections → Wi-Fi and tap the switch to activate it. The network quality information will appear under the Wi-Fi networks. If it does not appear, tap →...
Use Bluetooth to exchange data or media files with other Bluetooth-enabled devices. Precautions for using Bluetooth • Samsung is not responsible for the loss, interception, or misuse of data sent or received via Bluetooth. • Always ensure that you share and receive data with devices that are trusted and properly secured.
Settings Sending and receiving data Many apps support data transfer via Bluetooth. You can share data, such as contacts or media files, with other Bluetooth devices. The following actions are an example of sending an image to another device. Launch the Gallery app and select an image. →...
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Settings Place the NFC antenna area on the back of your device near an NFC tag. The information from the tag appears. Ensure that the device’s screen is turned on and unlocked. Otherwise, the device will not read NFC tags or receive data. Making payments with the NFC feature Before you can use the NFC feature to make payments, you must register for the mobile payment service.
Settings Data saver (Mobile network enabled models) Reduce your data usage by preventing some apps running in the background from sending or receiving data. On the Settings screen, tap Connections → Data usage → Data saver and tap the switch to activate it.
GHz, tap Advanced, and then tap the Hidden network switch to deactivate it. • If you activate the Auto Hotspot feature, you can share your device’s mobile data connection with other devices signed in to your Samsung account. More connection settings Customise settings to control other connection features.
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Settings Printing Configure settings for printer plug-ins installed on the device. You can connect the device to a printer via Wi-Fi or Wi-Fi Direct, and print images or documents. Some printers may not be compatible with the device. Adding printer plug-ins Add printer plug-ins for printers you want to connect the device to.
• Auto switch Buds: Set the Galaxy Buds to switch from another device to your tablet when you make or answer a call, play media, and more. You can use this feature only when you signed in to the same Samsung account on the other device and you are wearing your Galaxy Buds.
Settings Modes and Routines Introduction Select a mode based on your current activity or location, or add your repeated usage patterns as routines and use your device more conveniently. On the Settings screen, tap Modes and Routines. Using modes Adding modes On the Settings screen, tap Modes and Routines →...
Settings Running routines Auto routines will run automatically when their conditions are detected. For routines which you set the running condition as Start manually, you can run them manually by tapping the button whenever you want. To run routines manually, tap next to the routine you want to run.
Settings Sound quality and effects Set the device’s sound quality and effects. On the Settings screen, tap Sounds and vibration → Sound quality and effects. • Dolby Atmos: Select a surround sound mode optimised for various types of audio, such as movies, music, and voice.
Settings Notifications Change the notification settings. On the Settings screen, tap Notifications. • App notifications: Select the apps you want to receive notifications from. • Lock screen notifications: Set how to show notifications on the locked screen. • Notification pop-up style: Select a notification pop-up style and change the settings. •...
Settings Wallpaper and style Change the wallpaper settings for the Home screen and the locked screen. On the Settings screen, tap Wallpaper and style. Home screen Configure settings for the Home screen, such as the screen layout. On the Settings screen, tap Home screen. Lock screen Options Change the settings for the locked screen.
Face recognition Fingerprint recognition for more information. • Samsung Pass: Verify your identity easily and securely via your biometric data. Refer to Samsung Pass for more information. • Secure Folder: Create a secure folder to protect your private content and apps from others.
Settings • Secure Wi-Fi: Set the device to protect your data while using unsecured Wi-Fi networks. Refer to Secure Wi-Fi for more information. • Private Share: Share files with others securely using blockchain technology. • Install unknown apps: Set the device to allow the installation of apps from unknown sources.
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Settings For better face recognition Consider the following when using face recognition: • Consider the conditions when registering, such as wearing glasses, hats, masks, beards, or heavy makeup • Ensure that you are in a well-lit area and that the camera lens is clean when registering •...
If your pattern, PIN, or password is forgotten, you will not be able to use the device if you do not reset it. Samsung is not responsible for any data loss or inconvenience caused by forgotten unlock codes.
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Settings For better fingerprint recognition When you scan your fingerprints on the device, be aware of the following conditions that may affect the feature’s performance: • The device may not recognise fingerprints that are affected by wrinkles or scars. • The device may not recognise fingerprints from small or thin fingers. •...
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Settings Set a screen lock method. Place your finger on the Home key. After the device detects your finger, lift it up and place it on the Home key again. Repeat this action until the fingerprint is registered. When you are finished registering your fingerprints, tap Done. You can check whether your fingerprint is registered by tapping Check added fingerprints.
Using Samsung Pass to sign in to websites You can use Samsung Pass to easily sign in to websites that support ID and password autofill. On the sign-in page of the website, enter your ID and password, and then tap the website’s sign-in button.
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Settings Managing sign-in information View the list of websites and apps you have set to use Samsung Pass and manage your sign-in information. On the Samsung Pass main screen, tap Apps/websites and select a website or app from the list.
You can delete your biometric data, sign-in information, and app data registered to Samsung Pass. On the Samsung Pass main screen, tap → Settings → See all devices using Samsung Pass → → Leave Samsung Pass. • Your Samsung account will remain active.
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Settings Setting an auto lock condition for Secure Folder Launch the Secure Folder app and tap → Settings → Auto lock Secure Folder. Select a lock option. To manually lock your Secure Folder, tap → Lock and exit. Moving content to Secure Folder Move content, such as pictures and videos, to Secure Folder.
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Settings Adding accounts Add your Samsung and Google accounts, or other accounts, to sync with the apps in Secure Folder. Launch the Secure Folder app and tap → Settings → Manage accounts → Add account. Select an account service. Follow the on-screen instructions to complete the account setup.
On the Settings screen, tap Security and privacy → Secure Wi-Fi. Tap Protection plan → Upgrade and select the plan you want. For certain protection plans, you can transfer the protection plan to another device signed in to your Samsung account. Follow the on-screen instructions to complete the purchase.
Settings Location Change settings for location information permissions. On the Settings screen, tap Location. • App permissions: View the list of apps that have permission to access the device’s location and edit the permission settings. • Location services: Set the device to use the Wi-Fi or Bluetooth feature to increase the accuracy of your location information, even when the features are deactivated.
Accounts and backup Options Sync, back up, or restore your device’s data using Samsung Cloud. You can also sign in to accounts, such as your Samsung account or Google account, or transfer data to or from other devices via Smart Switch.
Settings Users Set up additional user accounts for other users to use the device with personalised settings, such as email accounts, wallpaper preferences, and more. This feature may not be available depending on the region or service provider. Following types of user accounts are available: •...
Backing up data You can back up your device’s data to Samsung Cloud. On the Settings screen, tap Accounts and backup and tap Back up data under Samsung Cloud. Tap the switches next to the items you want to back up and tap Back up now.
Settings screen, tap Accounts and backup and tap Back up data under Samsung Cloud. • To view the backup data for other devices in your Samsung Cloud, on the Settings screen, tap Accounts and backup → Restore data, and then select a device you want.
Settings • Motions and gestures: Activate the motion feature and configure settings. Refer to Motions and gestures for more information. • Screenshots and screen recorder: Change the settings for screenshots and screen recorder. • Show contacts when sharing content: Set the device to display the people you contacted on the sharing options panel to allow you to share content directly.
Settings Dual Messenger Install the second app and use two separate accounts for the same messenger app. On the Settings screen, tap Advanced features → Dual Messenger. Supported apps will appear. Tap the switch of an app to install the second app. The second app will be installed.
Settings Digital Wellbeing and parental controls View the history of your device usage and use features to prevent your device from interfering with your life. You can also set up parental controls for your children and manage their digital use. On the Settings screen, tap Digital Wellbeing and parental controls.
The available capacity may change when you update the device. • You can view the available capacity of the internal memory in the Specification section for your device on the Samsung website. Memory On the Settings screen, tap Battery and device care → Memory.
On the Settings screen, tap Battery and device care → Software update. Diagnostics Test your device using Samsung Members. On the Settings screen, tap Battery and device care → Diagnostics. Select an item to test or tap Test all to test all items.
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If the battery remains fully discharged or removed from the device, the time and date is reset. • Samsung Keyboard settings: Change the settings for the Samsung keyboard. • Keyboard list and default: Select a keyboard to use by default and change the keyboard settings.
Settings To set the selected language as the default language, tap Set as default. To keep the current language setting, tap Keep current. The selected language will be added to your languages list. If you changed the default language, the selected language will be added to the top of the list. To change the default language from your languages list, select the language you want and tap Apply.
Settings Software update Update your device’s software via the firmware over-the-air (FOTA) service. You can also schedule software updates. On the Settings screen, tap Software update. • Download and install: Check for and install updates manually. • Auto download over Wi-Fi: Set the device to download updates automatically when connected to a Wi-Fi network.
Settings About tablet Access your device’s information. On the Settings screen, tap About tablet. To change your device’s name, tap Edit. • Status information: View various device information, such as the Wi-Fi MAC address and serial number. • Legal information: View legal information related to the device, such as safety information and the open source licence.
Apps related to the content may not work properly depending on the device’s specifications and the environment that it is used in. • Samsung is not liable for performance issues caused by apps supplied by providers other than Samsung.
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Usage notices • You can see the touchscreen clearly even in strong outdoor sunlight by automatically adjusting the contrast range based on the surrounding environment. Due to the nature of the product, displaying fixed graphics for extended periods may result in afterimages (screen burn-in) or ghosting.
(Whether a case is supplied may vary by region or service provider.) • You can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase.
Usage notices Maintaining water and dust resistance This device has been tested in a controlled environment and received the IP68 rating under the IEC 60529 standard from an accredited testing lab. (Test conditions: fresh water, 1.5 m, 30 minutes, 15-35 °C, 86-106 kPa) You must follow the guidelines below to maintain the water- and dust-resistance of your device.
• If the lower part of the device overheats, it could be because the connected USB cable is damaged. Replace the damaged USB cable with a new Samsung-approved one.
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• Delete unnecessary files or unused apps. • Decrease the screen brightness. • If the device overheats or feels hot for a prolonged period, do not use it for a while. If the device continues to overheat, contact a Samsung Service Centre.
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Usage notices Precautions for device overheating If you begin to feel uncomfortable due to the device overheating, stop using the device. When the device heats up, the features and performance may be limited or the device may turn off to cool down. The feature is only available on supported models. •...
Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device. You can also use Samsung Members to solve any problems you might encounter while using your device. When you turn on your device or while you are using the device, it prompts you to enter one of the following codes: •...
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• If the touchscreen is scratched or damaged, visit a Samsung Service Centre. Your device freezes or encounters a fatal error Try the following solutions. If the problem is still not resolved, contact a Samsung Service Centre. Restarting the device If your device freezes or hangs, you may need to close apps or turn off the device and turn it on again.
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Move to another area and try again. • When using the device while moving, wireless network services may be disabled due to issues with the service provider’s network. The battery does not charge properly (For Samsung-approved chargers) • Ensure that the charger is connected properly.
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• Free some memory by transferring files to a computer or deleting files from your device. • Restart the device. If you are still having trouble with the camera app after trying these tips, contact a Samsung Service Centre. Picture quality is poorer than the preview •...
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→ Reset settings → Reset to reset network settings. You may lose registered information when performing the reset. If the tips above do not solve the problem, contact a Samsung Service Centre. The screen brightness adjustment bar does not appear on the...
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Data stored in the device has been lost Always make backup copies of all important data stored in the device. Otherwise, you cannot restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in the device.
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No part of this manual may be reproduced, distributed, translated, or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or storing in any information storage and retrieval system. Trademarks • SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics Co., Ltd. ® • Bluetooth is a registered trademark of Bluetooth SIG, Inc.