Table of contents 1 Safety .......... 4 10 Before using for the first time........ 42 1.1 General information.... 4 10.1 Starting an empty washing 1.2 Intended use....... 4 cycle ........ 42 1.3 Restriction on user group... 4 1.4 Safe installation ...... 5 11 Laundry........ 43 1.5 Safe use ........ 7 11.1 Preparing the laundry ..... 43 1.6 Safe cleaning and mainten-...
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15 Intelligent dosing system .. 51 18.7 Cleaning the water outlet 15.1 Filling the dispenser .... 51 hose at the siphon .... 63 15.2 Dispenser contents .... 51 18.8 Cleaning the water inlet fil- ter ........... 64 15.3 Basic dosage ...... 52 19 Troubleshooting....... 65 16 Home Connect ......
en Safety 1 Safety Observe the following safety instructions. 1.1 General information ¡ Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe for future reference or for the next owner. ¡ Do not connect the appliance if it has been damaged in transit. 1.2 Intended use Only use this appliance: ¡...
Safety en 1.4 Safe installation Take note of the safety instructions when installing the appliance. WARNING ‒ Risk of electric shock! Improper installation is dangerous. ▶ Connect and operate the appliance only in accordance with the specifications on the rating plate. ▶ Connect the appliance to a power supply with alternating cur- rent only via a properly installed socket with earthing.
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en Safety WARNING ‒ Risk of injury! The high weight of the appliance may result in injury when lifted. ▶ Do not lift the appliance on your own. If this appliance is not correctly installed in a washer-dryer stack, the installed appliance may fall. ▶...
Safety en ▶ Wear protective gloves when installing and transporting the ap- pliance. 1.5 Safe use WARNING ‒ Risk of electric shock! If the appliance or the power cord is damaged, this is dangerous. ▶ Never operate a damaged appliance. ▶ Never pull on the power cord to unplug the appliance. Always unplug the appliance at the mains.
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en Safety WARNING ‒ Risk of poisoning! Detergents and care products may result in poisoning if con- sumed. ▶ If accidentally swallowed, seek medical advice. ▶ Keep detergents and care products out of the reach of children. WARNING ‒ Risk of explosion! Laundry that has been pretreated with cleaning agents that con- tain solvents may cause an explosion in the appliance.
Safety en CAUTION ‒ Risk of chemical burns! If the detergent drawer is opened, detergent and care products may spray out from the appliance. Contact with eyes or skin may cause irritation. ▶ Rinse eyes and/or skin thoroughly with clean water if they come into contact with detergents or care products.
en Preventing material damage Ensure that the inner diameter of ▶ Preventing material damage 2 Preventing material the water tap is at least 17 mm. Make sure that the length of the damage ▶ thread on the connection to the water tap is at least 10 mm. Follow these instructions to avoid ma- Preventing material damage If the water pressure is too high or...
Environmental protection and saving energy en Remove all detergent residue, Reduce the washing temperature for ▶ spray residue or other residues im- lightly and normally soiled laundry. mediately if they come into contact a At low temperatures, the appliance with the appliance. consumes less energy.
en Installation and connection ATTENTION! 3.3 Energy saving mode Objects remaining in the drum that If you do not use the appliance for an are not designed for operation with extended period, it automatically the appliance may cause material switches to energy-saving mode. All damage and damage to the appli- displays go out and flashes.
Installation and connection en 4.2 Contents of package After unpacking all parts, check for any damage in transit and completeness of the delivery. 4.3 Requirements for the in- Washing machine stallation location Accompanying documents Note: Please read the information in Elbow for fixing the water out- the Safety → Page 4 and Preventing let hose material damage → Page 10 sections...
en Installation and connection Installation loca- Requirements WARNING tion Risk of injury! When using the appliance on a base, In a kitchen unit ¡ A niche width the appliance may tip over. of 60 cm is re- Always secure the feet of the appli- quired.
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Installation and connection en Pull the hoses out of the holders. Remove the four sleeves. Unscrew and remove all four Put on the four cover caps. screws for the transit bolts with a WAF 13 wrench. Press down on the four cover caps.
en Installation and connection Water outlet connection types 4.5 Connecting the appliance This information is intended to help Connecting the water inlet hose you to connect this appliance to the Note: Please read the information in water outlet. the Safety → Page 4 and Preventing Note: Please read the information in material damage → Page 10 sections the Safety → Page 4 and Preventing...
Installation and connection en Screw the lock nuts tightly against 4.6 Aligning the appliance the housing using a WAF 17 In order to reduce noise and vibra- wrench. tion and to prevent the appliance from moving, align the appliance cor- rectly. Note: Please read the information in the Safety → Page 4 and Preventing material damage → Page 10 sections to ensure that you use the appliance...
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en Familiarising yourself with your appliance Familiarising yourself with your appliance 5 Familiarising yourself with your appliance Familiarising yourself with your appliance 5.1 Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured.
Familiarising yourself with your appliance en 5.2 Detergent drawer Manual dosing compartment / : Dispenser for fabric softener or detergent : Dispenser for detergent 5.3 Controls You can use the control panel to configure all functions of your appliance and to obtain information about the operating status. 5.4 Operating logic Programmes → Page 29 Programme selector...
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en Familiarising yourself with your appliance The selected programme setting is If a setting is activated, the display shown in the middle of the display. shows . The selection does not need to be confirmed again. Sub-menu The sub-menu closes automatically To select the settings you require, after a few seconds.
Display en Display 6 Display The display shows the current settings, options or relevant information. Display Example: Display Display Designation Description 0:40 h Programme dura- Approximate expected programme dura- tion/programme tion or programme time remaining. time remaining 10 h "Ready in" time The programme end has been set and the remaining number of hours is displayed.
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en Display Display Designation Description Saving the pro- Save a programme → Page 48. gramme Set other programmes → Page 47. Other pro- grammes Childproof lock ¡ Lights up: The childproof lock is activ- ated. ¡ Flashes: The childproof lock is active and the programme selector has been adjusted.
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Display en Display Designation Description The stain type is activated. Tomato The stain type is activated. Energy consump- Energy consumption for the selected pro- tion gramme. : Low energy consumption ¡ : High energy consumption ¡ Water consump- Water consumption for the selected pro- tion gramme.
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en Display Display Designation Description Dosage:_ 50% Dosing recom- The recommended dosage for detergent, mendation if intelligent dosage has been deactivated. → "Detergent dosage", Page 46 Note: The dosing recommendation indic- ates the load capacity that should be used for the relevant detergent dosage. The percentage refers to the maximum load capacity for the programme.
Buttons en Buttons 7 Buttons With the button, you can open the sub-menu for additional programme set- Buttons tings. The additional programme settings are listed in the overview for the but- tons. The selection of programme settings depends on the selected programme. You can see the selection options for each programme in the overview for → "Programmes", Page 29.
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en Buttons Button Selection Description (Temperature) – 90 °C Adjust the temperature in °C. (Spin Speed 0 – 1400 rpm Adjust the spin speed or deactivate Reduction) the spin cycle. If 0 is selected, the water is drained and the spin cycle is deactivated at the end of the washing cycle.
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Buttons en Button Selection Description (Options) Multiple selection Activate additional programme set- tings. → "Adjusting additional programme settings", Page 48 The additional programme settings can be found in this overview. Prewash ¡ Activate Activate or deactivate prewash, e.g. for washing heavily soiled laundry. ¡...
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en Buttons Button Selection Description The laundry is damp enough after washing that it needs to be hung out on a washing line.
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Programmes en i-DOS i-DOS Easy-Iron Water Plus Silent Wash Prewash Rinse Hold Extra Rinse Stains 1400 Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
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en Programmes – i-DOS i-DOS – Easy-Iron – Water Plus – Silent Wash – Prewash – Rinse Hold – Extra Rinse – Stains – 1400 Max. spin speed (rpm) – Max. temperature (°C) Max. load (kg)
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Programmes en – i-DOS i-DOS Easy-Iron Water Plus Silent Wash Prewash Rinse Hold Extra Rinse Stains – 1200 1400 Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
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en Programmes – i-DOS – i-DOS – Easy-Iron – Water Plus Silent Wash – Prewash Rinse Hold – Extra Rinse – Stains – Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
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Programmes en – – – – – – i-DOS – – – i-DOS – – Easy-Iron – – Water Plus – – – Silent Wash – – – Prewash – – Rinse Hold – – Extra Rinse – – – Stains –...
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en Programmes – – – – i-DOS – i-DOS – – Easy-Iron – – – Water Plus – Silent Wash – – – Prewash – Rinse Hold – – – Extra Rinse – Stains – – – 1400 1400 1000 Max. spin speed (rpm) –...
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Programmes en – i-DOS – i-DOS – Easy-Iron Water Plus – Silent Wash – Prewash Rinse Hold Extra Rinse – Stains – 1200 1200 Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
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en Programmes – – i-DOS – i-DOS – Easy-Iron – Water Plus Silent Wash – Prewash – Rinse Hold – Extra Rinse – Stains – 1200 Max. spin speed (rpm) – Max. temperature (°C) Max. load (kg)
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Programmes en i-DOS i-DOS Easy-Iron Water Plus Silent Wash Prewash Rinse Hold Extra Rinse Stains Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
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en Programmes – – i-DOS – i-DOS – Easy-Iron – Water Plus – Silent Wash – Prewash – Rinse Hold – Extra Rinse – Stains – – 1400 Max. spin speed (rpm) – Max. temperature (°C) Max. load (kg)
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Programmes en i-DOS i-DOS Easy-Iron Water Plus Silent Wash Prewash Rinse Hold Extra Rinse Stains – Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
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en Programmes – – i-DOS i-DOS – Easy-Iron – Water Plus Silent Wash – Prewash Rinse Hold Extra Rinse – Stains – 1200 Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
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Programmes en i-DOS i-DOS Easy-Iron Water Plus Silent Wash Prewash Rinse Hold Extra Rinse Stains Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
en Accessories Accessories 9 Accessories Use original accessories. These have been made especially for your appliance. Accessories Order number Water inlet hose exten- Extend the water inlet WMZ2381 sion hose for cold water or AquaStop (approx. 2.50 Pedestal with drawer Install the appliance at a WMZPW20W raised height so that it can be easily loaded and...
Laundry en Pull out the detergent drawer. Press (Start/Reload/Pause) to start the programme. a The display shows the remaining programme duration. Start the first wash cycle or press to switch off the appliance. → "Basic operation", Page 47 Laundry 11 Laundry Laundry 11.1 Preparing the laundry Add washing powder to the manual dosing compartment.
en Laundry – Some stubborn or dried-in stains To improve washing results and ▶ can be removed by washing prevent discolouration, sort the several times laundry according to the following criteria before washing. 11.2 Sorting laundry – Type of fabric and fibre type –...
Detergents and care products en Tip: You can find more information The manufacturer's instructions for about care symbols at www.gine- use and dosage can be found on the tex.ch. packaging. Notes ¡ only use liquid detergents that are Detergents and care products 12 Detergents and care self-flowing ¡...
en Detergents and care products 12.2 Detergent dosage The detergent dosage depends on: You can find out how hard your ¡ The amount of laundry water is from your local water com- pany or measure it yourself using ¡ Degree of soiling a water hardness tester.
Basic operation en Setting additional programmes Basic operation 13 Basic operation Set the … further programme. Press to call up the sub-menu Basic operation for additional programmes. 13.1 Switching on the appli- ance Press ▶ Select a programme. Press Main menu to call up the main menu.
en Basic operation ¡ To prevent creasing, take note of Adjusting additional programme the maximum load for the relevant settings programme → Page 29. Press to call up the sub-menu Requirement: Prepare and sort the for the additional programme set- laundry. tings. → "Laundry", Page 43 Select the programme settings.
Basic operation en manual dosing compartment. Do not 13.9 Adding laundry add any additional detergent to the Note: Please read the information in manual dosing compartment to avoid the Safety → Page 4 and Preventing overdosage and/or foaming. material damage → Page 10 sections Requirement: Find out the optimum to ensure that you use the appliance dosage for detergent and care safely.
en Childproof lock Wipe the rubber gasket dry and re- 13.12 Unloading the laundry move any foreign objects. Note: Please read the information in the Safety → Page 4 and Preventing material damage → Page 10 sections to ensure that you use the appliance safely. Open the door. Remove the laundry.
Intelligent dosing system en So that the programme currently Pour liquid detergent and fabric running is not cancelled, the pro- softener into the relevant dis- gramme selector must be set to pensers. the initial programme. → "Detergent drawer", Page 19 goes out in the display. Intelligent dosing system 15 Intelligent dosing sys- The optimum quantities of liquid de-...
en Home Connect Notes 15.3 Basic dosage ¡ Please note the safety precautions The basic dosage depends on the in this instruction manual and manufacturer's instructions for the de- make sure that they are also ob- tergent, the water hardness and the served when operating the appli- degree of soiling of the laundry.
Home Connect en Take note of the information in the Select Connect documents for your router. Confirm the message in the dis- flashes in the display. play. a The appliance attempts to connect flashes in the display. to your WLAN home network. a The appliance now sets up its own a If the display shows Connected Wi-Fi network with the name (SSID)
en Home Connect In the Home Connect app, enter only when your home photovoltaic the network name (SSID) and system can provide sufficient energy password (key) for your home net- or the energy tariff is good. work. Requirements Carry out the steps in the ¡...
Home Connect en Press 16.7 Deactivating Wi-Fi on the a If the display shows Flex Start, appliance Flex Start is activated and the ap- Press and hold for at least pliance waits to be started by the 3 seconds. smart energy system (energy man- ager).
en Basic settings 16.10 Remote diagnostics Basic settings 17 Basic settings Customer Service can use Remote You can configure the appliance to Basic settings Diagnostics to access your appliance meet your needs. if you contact them, have your appli- ance connected to the Home Con- 17.1 Overview of the basic nect server and if Remote Dia- gnostics is available in the country in...
Cleaning and servicing en Basic setting Description Basic setting Description content Specify the dis- Software update Install the soft- penser content. ware update. → "Dispenser → Page 55 contents", Network settings Reset the net- Page 51 work settings. Set the basic → Page 55 dosage. energy mngmt. Connect the ap- → "Detergent pliance to the en-...
en Cleaning and servicing 18.3 Cleaning the detergent Remove all de- Fresh deposits tergent residue, are easier to re- drawer spray residue or move without If you change detergent or the deter- other residues leaving any gent drawer is dirty, clean the deter- immediately.
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Cleaning and servicing en Unclip the detergent drawer lid ATTENTION! The pump unit con- and remove it. tains electrical components. Do not clean the pump unit in the ▶ dishwasher and do not immerse it in water. Protect the electrical connection ▶...
en Cleaning and servicing 18.4 Descaling If you add detergent correctly, you do not need to descale your appliance. If you still wish to use descaler, follow the manufacturer's instructions for use. ATTENTION! The use of unsuitable descaling agents, e.g. for coffee machines, may damage the appliance.
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Cleaning and servicing en Remove the maintenance flap. CAUTION - Risk of scalding! When you wash at high temperat- ures, the detergent solution gets hot. Do not touch the hot detergent ▶ solution. To allow the detergent solution to flow out into the container, remove the sealing cap.
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en Cleaning and servicing Ensure that both impellers can Cleaning the drain pump turn. Note: Please read the information in the Safety → Page 4 and Preventing material damage → Page 10 sections to ensure that you use the appliance safely. Requirement: The drain pump is empty. → Page 60 Since water may remain in the drain pump, remove the pump cap carefully.
Cleaning and servicing en Insert the maintenance flap and 18.7 Cleaning the water outlet lock it into place. hose at the siphon If the water outlet hose at the siphon is dirty or the detergent solution is not being pumped out, you must clean these.
en Cleaning and servicing Reattach the water outlet hose and Remove the water inlet hose from secure the connection point using the tap. the hose clamp. Clean the filter with a small brush. 18.8 Cleaning the water inlet filter Emptying the water inlet hose In order to clean the filter, first empty the water inlet hose.
Troubleshooting en Troubleshooting 19 Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- Troubleshooting ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Incorrect repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶...
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en Troubleshooting Fault Cause and troubleshooting The programme does You have not pressed not start. Press ▶ Door is not closed. Close the door. Press to start the programme. Childproof lock is activated. → "Deactivating the childproof lock", Page 50 ▶ is activated. Check whether is activated.
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Troubleshooting en Fault Cause and troubleshooting The door cannot Open the door using the emergency release. ▶ be opened. → "Emergency release", Page 74 The water is not drain- Drain pipe or water outlet hose is blocked. ing. Clean the drain pipe and the water outlet hose. ▶...
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en Troubleshooting Fault Cause and troubleshooting Water is not flowing Ensure that the water inlet hose is not kinked or ▶ in. Detergent is not jammed. being dispensed. The spin cycle runs The unbalanced load detection system eliminates an several times. imbalance by repeatedly redistributing the laundry.
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Troubleshooting en Fault Cause and troubleshooting Heavy foam build-up Detergent dosage is too high. Immediate measure: Mix one tablespoon of fabric ▶ softener with 0.5 litres of water and pour the mix- ture into the compartment for manual dosing (not for outdoor clothing, sportswear or items stuffed with down).
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en Troubleshooting Fault Cause and troubleshooting The spin programme Start the Spin programme. ▶ does not start. Rushing, hissing Water is flushed under pressure into the detergent noise. drawer. Not a fault – normal operating noise. ▶ Longer, whirring noise Intelligent dosing system dispenses detergent or care before the start of the products.
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Troubleshooting en Fault Cause and troubleshooting The spin result is not Select the programmes that are suitable for the ▶ satisfactory. The laun- type of fabric. dry is too wet/too → "Programmes", Page 29 damp. Drain pipe or water outlet hose is blocked. Clean the drain pipe and the water outlet hose.
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en Troubleshooting Fault Cause and troubleshooting Detergent residue on Detergents may contain water-insoluble substances the dry laundry. that deposit on the laundry. Brush out the laundry after washing and drying. ▶ Unsuitable detergent added to the dispenser of the in- telligent dosing system. Check whether the detergent used is suitable.
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Troubleshooting en Fault Cause and troubleshooting No connection to the Wi-Fi is activated but a connection to your home net- home network. work cannot be established. Ensure that the home network is available. Reconnect the appliance to the home network. → "Connecting the appliance to a WLAN home net- work (Wi-Fi) with WPS function", Page 52 → "Connecting the appliance to a WLAN home net- work (Wi-Fi) without WPS function", Page 53...
en Transportation, storage and disposal Drain the remaining detergent 19.1 Emergency release solution. Releasing the door → "Cleaning the drain pump", Page 60 Requirement: The drain pump is Detach the hoses. empty. → Page 60 Empty the dispensers. ATTENTION! Escaping water may cause material damage. 20.2 Inserting the transit Do not open the door if you can ▶...
Transportation, storage and disposal en Insert all screws into the four 20.4 Disposing of old appli- transit bolts and tighten slightly. ance Valuable raw materials can be re- used by recycling. WARNING Risk of harm to health! Children can lock themselves in the appliance, thereby putting their lives at risk.
en Customer Service 21.1 Product number (E-Nr.) Customer Service 21 Customer Service and production number If you have any queries on use, are Customer Service (FD) unable to rectify faults on the appli- You can find the product number (E- ance yourself or if your appliance Nr.) and the production number (FD) needs to be repaired, contact Cus- on the appliance's rating plate.
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Customer Service en during operation and the tap turned on afterwards. The tap only needs to be turned off if you are away from home for a long period, e.g. on holiday for several weeks.
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en Consumption values Consumption values 22 Consumption values The following information is provided in accordance with the EU Ecodesign Consumption values Regulation. The values given for programs other than the Eco 40-60 are indicat- ive only and were determined in accordance with the applicable standard EN60456.
Declaration of Conformity 24 Declaration of Con- standby mode is set (Wi-Fi): formity 5 Min. ¡ Networked Robert Bosch Hausgeräte GmbH Declaration of Conformity standby mode hereby declares that the appliance (Wi-Fi): 1,50 W with Home Connect functionality Water pressure ¡ Minimum: meets the essential requirements and 100 kPa...
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en Declaration of Conformity 5 GHz WLAN (Wi-Fi): For indoor use only.
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Expert advice for your Bosch home appliances, help with problems or a repair from Bosch experts. Find out everything about the many ways Bosch can support you: www.bosch-home.com/service Contact data of all countries are listed in the attached service direct- ory.