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3.0 TROUBLESHOOTING
3.1 Introduction
Successful troubleshooting of a wireless system is not difficult, but requires a logical approach. It is best to
begin troubleshooting at the Access Point unit, as the rest of the system depends on the Access Point for
synchronization data. If the Access Point has problems, the operation of the entire wireless network will be
affected.
When communication problems are found, it is good practice to begin by checking the simple things.
Applying basic troubleshooting techniques in a logical progression can identify many problems.
3.1.1 Multiple Communication Layers
It is important to remember the operation of the network is built upon a radio communications link. On top
of that are two data levels— wireless MAC, and the data layer. It is essential that the wireless aspect of the
Access Point and the Remote units to be associated are operating properly before data-layer traffic will func-
tion.
3.1.2 Unit Configuration
There are over 50 user-configurable parameters in the Management System. Do not overlook the possibility
that human error may be the cause of the problem. With so many possible parameters to look at and change,
a parameter may be incorrectly set, and then what was changed is forgotten.
To help avoid these problems, we recommend creating an archive of the transceiver's profile when your
installation is complete in a Configuration File. This file can be reloaded into the transceiver to restore the
unit to the factory defaults or your unique profile. For details on creating and archiving Configuration Files,
see "Configuration Scripts Menu" on Page 87.
3.1.3 Factory Assistance
If problems cannot be resolved using the guidance provided here, review the GE MDS website's technical
support area for recent software/firmware updates, general troubleshooting help, and service information.
Additional help is available through our Technical Services Department. (See "TECHNICAL ASSIS-
TANCE" on the inside of the rear cover.)
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MDS iNET Series Reference Manual
05-2806A01, Rev. L
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Table of Contents
Troubleshooting
