Page 1 User’s Guide P900W P950NW Read the whole guide before using your product and keep it for later reference. Version 04 UK ENG...
Page 2 The available options and supplies may vary depending on the country. Available Manuals Visit the Brother support website at support.brother.com and click Manuals on your model page to download the latest manuals. This guide provides safety information; read it before you use the Product Safety Guide machine.
Page 3 Symbols Used in This Guide The following symbols are used throughout this guide: WARNING Tells you what to do to avoid the risk of injury. Tells you about procedures you must follow to avoid minor personal injury or CAUTION damage to the machine. Indicates information or directions that should be followed.
Page 4 Windows Server 2008 in this document represents all editions of Windows Server 2008 and Windows  Server 2008 R2.  Windows Server 2012 in this document represents all editions of Windows Server 2012 and Windows Server 2012 R2.  Not all models are available in all countries. ©2016 Brother Industries, Ltd. All rights reserved.
Page 5: Table Of Contents
Transferring the Template to P-touch Transfer Manager ..............22 Transferring Templates from the Computer to the Machine..............22 Connecting Using the Serial Adapter (Optional:PA-SCA-001) ..............23 Serial (RS-232C) Cable (Windows Only) ..................24 Serial Interface Settings ........................24 Connecting Using the Bluetooth Interface (Optional: PA-BI-002) (P950NW Only)........25 Product Specifications of PA-BI-002 ....................25...
Page 6 Communication Settings for Windows .....................29 Settings Dialog Box ...........................29 Menu Bar ............................31 General Tab............................34 Wired LAN (P950NW Only)/Wireless LAN Tabs ................36 Wireless Direct Tab ...........................41 Bluetooth Tab (P950NW Only) ......................42 Applying Setting Changes to Multiple Machines ................43 Device Settings for Windows ........................44 Settings Dialog Box ...........................44...
Page 7 Other Functions Confirming the P-touch Labelling Machine Settings ................82 Mass Storage Mode..........................82 Description............................82 Using the Mass Storage Mode ......................82 Distributed Printing (Windows Only) ......................84 Printing Labels in High Resolution Mode....................88 Printing Labels in High Speed Mode .......................89 Printing Labels in High Quality Mode.......................90 Section II Application How to Use Cable Label Tool (Windows Only) Starting Cable Label Tool ........................92...
Page 8 Transferring Templates with P-touch Transfer Express (Windows Only) Preparing P-touch Transfer Express .....................127 Transferring the Template to P-touch Transfer Manager ..............128 Saving the Template as a Transfer Package File (.pdz)................129 Distributing the Transfer Package File (.pdz) and P-touch Transfer Express to the User .....131 Transferring the Transfer Package File (.pdz) to Your Machine............132 How to Update P-touch Software Updating Cable Label Tool (Windows Only) and P-touch Editor ............135...
Page 9 Maintenance Cleaning the Exterior of the Unit......................153 Cleaning the Print Head and Head Roller....................153 Print Head............................154 Head Roller............................154 Cleaning the Tape Cutter........................155 Troubleshooting Overview..............................156 Printing Problems ..........................157 Label Problems..........................159 Machine Problems...........................160 Network Setup Problems.........................161 Machine Cannot Print over the Network Machine Is Not Found on the Network Even after Successful Installation ........162 Security Software Problems ......................162 Checking the Operation of Network Devices...................163...
Page 10 Stopping Rechargeable Li-ion Battery Charging ...................190 Notes on Using the Rechargeable Li-ion Battery...................191 Rechargeable Li-ion Battery Characteristics ..................191 Product Specifications ...........................192 Using the Touch Panel Display (Optional:PA-TDU-003) (P950NW Only) General Description ..........................193 LCD ...............................194 Main Screen ............................194 Touch Panel ............................196 Replacing the Touch Panel ......................197...
Page 11 Section I Basic Operations Setting Up the P-touch Labelling Machine Printing Using the Computer Printing Using the Mobile Device Using the Other Interfaces (Serial Interface/Bluetooth Interface) Changing the P-touch Labelling Machine Settings Printing Labels Using P-touch Template Other Functions...
Page 12: Setting Up The P-Touch Labelling Machine
Setting Up the P-touch Labelling Machine General Description Front 1 Tape compartment cover 2 Tape exit slot 3 Cover open button (Status) indicator (Battery) indicator (Power) button (Feed&Cut) button (Wi-Fi) button...
Page 13: Back
Setting Up the P-touch Labelling Machine Back P900W P950NW 1 AC adapter socket 2 Serial port 3 USB port (for Computer) 4 USB host (for Barcode Scanner) 5 LAN port Important Before using the machine, make sure you remove the protective material according to the following procedure.
Page 14: Connecting The Power Supply
Setting Up the P-touch Labelling Machine Connecting the Power Supply Use the AD9100ESA (AC adapter) for this machine. Connect the AC adapter directly to the machine. Insert the plug on the AC adapter cord into the AC adapter socket marked DC IN 24 V on the machine. Insert the plug on the power supply cord into the AC adapter.
Page 15: Inserting A Tape Cassette
Setting Up the P-touch Labelling Machine Inserting a Tape Cassette The TZe tape, FLe label and HSe tube cassettes can be used in your machine. Important If the new tape cassette has a cardboard stopper, be sure to remove the stopper before inserting the cassette.
Page 16 Setting Up the P-touch Labelling Machine Important • When inserting the tape cassette, make sure that the tape and ink ribbon do not catch on the print head. • Make sure that there is no slack in the tape. Otherwise the tape may catch on the protrusion (2) and become bent or wrinkled, causing the tape to jam.
Page 17: Turning Power On/Off
Setting Up the P-touch Labelling Machine Turning Power On/Off On: Press the (Power) button to turn the machine on. The (Power) indicator lights in green. Off: Press and hold the (Power) button again to turn the machine off. The (Power) indicator may light in orange until the power is off.
Page 18: Printing Using The Computer
To print from your Windows computer or Mac, install the printer driver, Cable Label Tool, P-touch Editor and other applications. Visit our website (install.brother) and download the installer for the latest software and manuals. Double-click the downloaded file and follow the on-screen instructions to proceed with the installation.
Page 19: Connecting The Machine To A Computer
9. Wired LAN connection (P950NW only)  See Connecting Using a Wired LAN (P950NW Only) on page 12. Connecting Using USB Before connecting the USB cable, make sure that the machine is turned off. Connect the machine end of the USB cable to the USB port on the back of the machine.
Page 20 Printing Using the Computer 2 Press and hold the (Power) and (Feed&Cut) buttons for more than three seconds. (Status) indicator flashes in green and the (Power) indicator lit in orange. 3 Continue holding down the (Power) button, and press the (Feed&Cut) button two times (for APIPA On) or four times (for APIPA Off).
Page 21 Printing Using the Computer To send the settings to the machine, click [Apply]. When the connection between the machine and your wireless access point/router is established, the (Wi-Fi) indicator lights in green. Computers on the same network as the machine will have access to the machine.
Page 22: Connecting Using A Wired Lan (P950Nw Only)
Printing Using the Computer Connecting Using a Wired LAN (P950NW Only) Note To use a static IP address to connect your machine to a wired LAN connection, install the printer driver and Printer Setting Tool, and then specify wired LAN connection settings with [Communication Settings] in the Printer Setting Tool.
Page 23: Printing From A Computer
Available Applications To use the machine effectively, a number of applications and functions are available. You must install the printer driver to use these applications. Visit our website (install.brother) and download the installer for the applications and printer driver. Application Windows...
Page 24: Printing From Your Computer
Printing Using the Computer Printing from Your Computer There are various methods for printing with this machine. The following describes the procedure for printing from a computer using Cable Label Tool or P-touch Editor. Start Cable Label Tool or P-touch Editor, and then open the document you want to print. Create a label design.
Page 25 Printing Using the Computer Tape Cut Option Table Auto Cut Half Cut Chain Printing Image Special tape ― ― (FLe Label) ― ― (FLe Label)
Page 26: Attaching Labels
Printing Using the Computer Note • When printing multiple copies of different labels, select chain printing option to reduce the blank space between the labels. (See Tape Cut Option Table on page 14.) • When using the chain printing option, press the (Feed&Cut) button after the last label is printed.
Page 27: Printing Using The Mobile Device
Printing Using the Mobile Device Installing Applications for Use with Mobile Devices Brother offers various applications for use with your P-touch labelling machine, including applications that allow you to print directly from your Apple iPhone, iPad, and iPod touch or Android™ smartphone or tablets, and applications that allow you to transfer data, such as templates, symbols, and databases created using a computer, to your machine wirelessly.
Page 28: Turning The Wireless Function On Or Off
AC adapter. Printing from a Mobile Device Printing from Your Mobile Device Start the application (Mobile Cable Label Tool/Brother iPrint&Label) on your mobile device. Note Make sure that the machine is connected to your mobile device. See Connecting the Machine to a Mobile Device on page 17.
Page 29 Printing Using the Mobile Device Cutting Options The cutting options allow you to specify how the item is fed and cut when it is printed. Use the printing option to select the cutting option when printing from the mobile device using the application. See the following table for a list of all available settings: Tape Cut Option Table Auto Cut...
Page 30: Using A Mobile Device To Print Templates Created On A Computer
Printing Using the Mobile Device Tape Cut Option Table Auto Cut Half Cut Chain Printing Image Special tape (FLe Label) ― ― (Mobile Cable Label Tool only) (FLe Label) ― ― (Mobile Cable Label Tool only) Note • When printing multiple copies of different labels, select chain printing option to reduce the blank space between the labels.
Page 31: Attaching Labels
Infrastructure Mode. Therefore, if you also connect your mobile device to the machine using Infrastructure Mode, you can quickly transfer downloaded files (.blf file only). Use the barcode scanner or the touch panel display (optional: PA-TDU-003)(P950NW only) to select the template that you want to print from the transferred file and print it.
Page 32: Using The Other Interfaces (Serial Interface/Bluetooth Interface)
Using the Other Interfaces (Serial Interface/Bluetooth Interface) To connect a barcode scanner or scale to the P-touch labelling machine using a serial cable or Bluetooth and use the P-touch Template functions, you must transfer a template to the machine in advance. Installing the Printer Driver and Software Install the printer driver and software (P-touch Editor).
Page 33: Connecting Using The Serial Adapter (Optional:pa-Sca-001)
• To change the communication settings, use [P-touch Template Settings] in the Printer Setting Tool. For more information on setting the machine baud rate, download P-touch Template Manual/Command Reference (English only) from the Brother support website at support.brother.com To download the latest version, from the Brother support website: 1 Visit support.brother.com...
Page 34: Serial (Rs-232C) Cable (Windows Only)
• For serial interfaces, a shielded interface cable should be used to ensure compliance with the limits for Electromagnetic Compatibility (EMC). • Changes or modifications not expressly approved by Brother Industries, Ltd. may affect the performance and print quality, and damage may not be covered under the limited warranty.
Page 35: Connecting Using The Bluetooth Interface (Optional: Pa-Bi-002) (P950Nw Only)
Using the Other Interfaces (Serial Interface/Bluetooth Interface) Connecting Using the Bluetooth Interface (Optional: PA-BI-002) (P950NW Only) You can connect the machine to a barcode scanner using a Bluetooth interface (optional:PA-BI-002). Note • Follow the recommendations of the manufacturer of your Bluetooth-equipped devices such as barcode scanners or Bluetooth adapter and install any necessary hardware and software.
Page 36: Changing The P-Touch Labelling Machine Settings
For more information, see Installing the Printer Driver and Software on page 8. Important The Printer Setting Tool is available only with compatible Brother machines. Before Using the Printer Setting Tool Make sure the AC adapter is connected to the machine and to an electrical socket, or a fully-charged ...
Page 37: Using The Printer Setting Tool For Windows
Click the [Printer Setting Tool] icon on the [Apps] screen.  For Windows 10: From the Start button, select [All apps], and then click [Brother] - [Label & Mobile Printer] - [Printer Setting Tool]. The main window appears. 1 Printer Lists the connected machines.
Page 38 4 P-touch Template Settings Specifies P-touch Template settings. For more information on P-touch Template, download the P-touch Template Manual/Command Reference (English only) from the Brother support website at support.brother.com. 5 Exit Closes the window. Check that the machine you want to configure appears next to [Printer]. If a different machine appears, select the machine you want from the drop-down list.
Page 39: Communication Settings For Windows
Changing the P-touch Labelling Machine Settings Communication Settings for Windows With [Communication Settings] in the Printer Setting Tool, the machine communication information can be specified or changed when connecting the machine and computer with a USB cable. Not only can you change the communication settings for one machine, but you can also apply the same settings to multiple machines.
Page 40 Changing the P-touch Labelling Machine Settings 6 Settings Tabs Contains settings that may be specified or changed. appears in the tab, the settings in that tab will not be applied to the machine. 7 Settings Display/Change Area Displays the current settings for the selected item. 8 Refresh Updates the displayed settings with the most recent information.
Page 41: Menu Bar
Changing the P-touch Labelling Machine Settings Menu Bar 1 Apply Settings to the Printer Applies the settings to the machine. 2 Save Settings in Command File Saves the specified settings in a command file. The file extension is .bin. The saved command file can be used with the mass storage mode to apply the settings to a machine. (See Mass Storage Mode on page 82.) Note If the [Disable these settings] check box is selected, the settings in that tab are not saved.
Page 42 Changing the P-touch Labelling Machine Settings Note • When importing the computer wireless settings, administrator privileges for the computer are needed. • Only personal security authentication settings (open system, public key authentication and WPA/WPA2-PSK) can be imported. Enterprise security authentication (such as LEAP and EAP-FAST), WPA2-PSK (TKIP) and WPA-PSK (AES) settings cannot be imported.
Page 43 Changing the P-touch Labelling Machine Settings Note If the model of the connected machine is different from that of the machine shown in the [Printer] drop-down list, the settings available on all tabs change to match the connected machine. 7 Change Node Name/Bluetooth Device Name Allows renaming a node.
Page 44: General Tab
Specifies the conditions for connecting via Wi-Fi when the machine is turned on. P900W: Select [On by Default], [Off by Default] or [Keep Current State]. P950NW: Select [Wireless LAN by Default], [Wired LAN by Default] or [Keep Current State]. 2 Selected Interface...
Page 45 Changing the P-touch Labelling Machine Settings IPv6 1 IPv6 usage Select [Enable] or [Disable]. 2 Priority on IPv6 address Select to give priority to an IPv6 address.
Page 46: Wired Lan (P950Nw Only)/Wireless Lan Tabs
Changing the P-touch Labelling Machine Settings Wired LAN (P950NW Only)/Wireless LAN Tabs TCP/IP (Wired) TCP/IP (Wireless) 1 Boot Method Select [AUTO], [BOOTP], [DHCP], [RARP] or [STATIC]. 2 IP Address/Subnet Mask/Gateway Specifies the various networking values. You can type these settings only when the IP address is set to [STATIC].
Page 47 Changing the P-touch Labelling Machine Settings 3 DNS Server Method Select [AUTO] or [STATIC]. 4 Primary DNS Server IP Address/Secondary DNS Server IP Address You can type these settings only when the DNS server is set to [STATIC].
Page 48 Changing the P-touch Labelling Machine Settings IPv6 1 Static IPv6 Address Specifies a permanent IPv6 address. 2 Enable this address Enables the specified static IPv6 address. 3 Primary DNS Server IPv6 Address/Secondary DNS Server IPv6 Address Specifies the DNS server IPv6 addresses. 4 IPv6 Address List Displays the list of IPv6 addresses.
Page 49 Changing the P-touch Labelling Machine Settings Wireless Settings 1 Communication Mode Select [Infrastructure] or [Ad-hoc]. 2 SSID (Network Name) Clicking [Search] displays the available SSID selections in a separate dialog box. 3 Channel Lists available channels. Note This setting is valid only in Ad-Hoc mode. Not all computers, mobile devices, and operating systems, may support Ad-hoc mode.
Page 50 Changing the P-touch Labelling Machine Settings 8 Display the key and password on-screen If this check box is selected, keys and passwords are displayed in plain (non-encrypted) text. Communication Modes and Authentication Methods/Encryption Modes  When [Communication Mode] is set to [Ad-hoc] Authentication Method Encryption Mode Open System...
Page 51: Wireless Direct Tab
Note The factory settings for the SSID and password are as follows: SSID: "DIRECT-*****_PT-P900W" or "DIRECT-*****_PT-P950NW" where "*****" is the last five digits of the product serial number. (You can find the serial number label in the tape compartment of the machine.)
Page 52: Bluetooth Tab (P950Nw Only)
Changing the P-touch Labelling Machine Settings Bluetooth Tab (P950NW Only) Bluetooth Settings 1 Bluetooth usage Select [Enable] or [Disable(serial port)]. 2 Visible to Other Devices Allows the machine to be “discovered” by other Bluetooth devices. Available settings: [Discoverable], [Not Discoverable] 3 Change PIN code If this check box is selected, you can change the PIN.
Page 53: Applying Setting Changes To Multiple Machines
Changing the P-touch Labelling Machine Settings Applying Setting Changes to Multiple Machines After applying settings to the first machine, disconnect the machine from the computer, and then connect the second machine to the computer. Select the newly connected machine from the [Printer] drop-down list. Note If the [Automatically detects the connected printer, and retrieves the current settings] check box in the [Option Settings] dialog box is selected, the machine connected with the USB cable is automatically...
Page 54: Device Settings For Windows
Changing the P-touch Labelling Machine Settings Device Settings for Windows With [Device Settings] in the Printer Setting Tool, machine settings can be specified or changed when connecting the machine and computer with a USB cable. Not only can you change the device settings for one machine, but you can also apply the same settings to multiple machines.
Page 55 Changing the P-touch Labelling Machine Settings 4 Current Settings Retrieves the settings from the currently connected machine and displays them in the dialog box. Settings will also be retrieved for parameters on tabs with 5 Disable these settings When this check box is selected, appears in the tab, and the settings can no longer be specified or changed.
Page 56: Menu Bar
Changing the P-touch Labelling Machine Settings Menu Bar 1 Apply Settings to the Printer Applies the settings to the machine. Performs the same operation as when [Apply] is clicked. 2 Save Settings in Command File Saves the specified settings in a command file. Performs the same operation as when [Save in Command File] is selected from the [Apply] drop-down list.
Page 57 Changing the P-touch Labelling Machine Settings 6 Print Unit Settings Prints a report containing firmware version and device setting information. You can also print this report using the (Feed&Cut) button (see Confirming the P-touch Labelling Machine Settings on page 82). Note When you print this report, use 24 mm or 36 mm tape.
Page 58: Basic Tab
Changing the P-touch Labelling Machine Settings Basic Tab 1 Auto Power On Specifies whether the machine turns on automatically when the power supply cord is plugged into an electrical socket. Available settings: [Disable], [Enable] 2 Auto Power Off (AC/DC) Specifies the period of time that passes before the machine turns off automatically when connected to an electrical socket.
Page 59: Label Settings Tab
Changing the P-touch Labelling Machine Settings Label Settings Tab 1 Length Adjustment Adjusts the length of the printed label to correspond to the length of the label displayed on the computer. Available settings: -4 to +4 (1 increments) 2 Full Cut Margin Adjustment Adjusts the margin length when fully cutting labels.
Page 60: Panel Settings Tab (P950Nw Only)
Changing the P-touch Labelling Machine Settings Panel Settings Tab (P950NW Only) Specify the settings when the touch panel display (optional) is used. 1 Confirm Print Select whether a message appears before printing so that the number of copies can be confirmed.
Page 61: Management Tabs (P950Nw Only)
Changing the P-touch Labelling Machine Settings Management Tabs (P950NW Only) Specify the settings when the touch panel display (optional) is used. Important To display these tabs, you must have administrator privileges for the computer or the machine. You can confirm the administrator privileges for the machine in the [Printer properties] - [Security] tab.
Page 62 Changing the P-touch Labelling Machine Settings 1 Keys Function Select the type of data assigned to keys in the one-touch panel. To assign templates, select [Template]. To assign databases linked to a single template, select [Database]. Available settings: [Template], [Database] 2 Serialize Mode Select whether to serialise from the last number printed.
Page 63 Changing the P-touch Labelling Machine Settings 12 Disable Edit Select whether label layouts can be edited. Available settings: [On], [Off] 13 Lock Settings Select whether settings selected by pressing [ ] (settings key) on the touch panel display can be changed.
Page 64: Applying Setting Changes To Multiple Machines
Changing the P-touch Labelling Machine Settings Applying Setting Changes to Multiple Machines After applying settings to the first machine, disconnect the machine from the computer, and then connect the second machine to the computer. Select the newly connected machine from the [Printer] drop-down list. Click [Apply].
Page 65: P-Touch Template Settings For Windows
• P-touch template mode is also compatible with other input devices like a scale, testing machine, controller or a programmable logic device. • For more information on P-touch Template, download the P-touch Template Manual/Command Reference (English only) from the Brother support website at support.brother.com [Select your region/country.] - [Manuals] - [Choose your product]...
Page 66: P-Touch Template Settings Dialog Box
[Received Data Size]: Printing starts when the number of characters specified here is received. However, delimiters are not counted in the number of characters. 5 Character Code Table Select one of the following character code sets: Available settings: [Windows 1252], [Windows 1250 Eastern Europe], [Brother standard]...
Page 67 23h 24h 40h 5Bh 5Ch 5Dh 5Eh 60h 7Bh 7Ch 7Dh 7Eh For switched characters, see the P-touch Template Manual/Command Reference (which can be downloaded from the Brother support website). 7 Command Prefix Character Specifies the prefix character code, which identifies commands used in P-touch Template mode.
Page 68: Printer Setting Tool For Mac
Using the Printer Setting Tool for Mac Connect the machine you want to configure to the computer. Click [Macintosh HD] - [Applications] - [Brother] - [Printer Setting Tool] - [Printer Setting Tool.app]. The [Printer Setting Tool] window appears. Check that the machine you want to configure appears next to [Printer]. If a different machine appears, select the machine you want from the drop-down list.
Page 69: Settings Dialog Box
Changing the P-touch Labelling Machine Settings Settings Dialog Box 1 Printer Lists the connected machines. 2 Import Imports settings from a file. 3 Export Saves the current settings in a file. 4 Setting Tabs Contain settings that may be specified or changed. 5 Apply Settings to the Printer Applies the settings to the machine.
Page 70: Basic Tab
Changing the P-touch Labelling Machine Settings Basic Tab 1 Auto Power On Specifies whether the machine turns on automatically when the power supply cord is plugged into an electrical socket. Available settings: [Disable], [Enable] 2 Auto Power Off (AC/DC) Specifies the period of time that passes before the machine turns off automatically when connected to an electrical socket.
Page 71: Label Settings Tab
Changing the P-touch Labelling Machine Settings Label Settings Tab 1 Length Adjustment Adjusts the length of the printed label to correspond to the length of the label displayed on the computer. Available settings: -4 to +4 (1 increments) 2 Full Cut Margin Adjustment Adjusts the margin length when fully cutting labels.
Page 72: Bluetooth Settings Tab (P950Nw Only)
Changing the P-touch Labelling Machine Settings Bluetooth Settings Tab (P950NW Only) 1 Bluetooth usage Select [Enable] or [Disable(serial port)]. 2 Bluetooth Device Name Allows to type the Bluetooth device name. 3 Bluetooth Address Displays the acquired Bluetooth address. 4 Visible to Other Devices Allows the machine to be "discovered"...
Page 73: Wireless Lan Tab
Changing the P-touch Labelling Machine Settings Wireless LAN Tab 1 WirelessDirect Turns the Wireless Direct function on or off. 2 SSID/Network Key Generation Select [AUTO] or [STATIC]. 3 SSID (Network Name)/Network Key Specifies the SSID (3 to 25 ASCII characters) and the network key you want to use in the Wireless Direct mode.
Page 74: Applying Setting Changes To Multiple Machines
Changing the P-touch Labelling Machine Settings Applying Setting Changes to Multiple Machines After applying settings to the first machine, disconnect the machine from the computer, and then connect the second machine to the computer. Select the newly connected machine from the [Printer] drop-down list. Click [Apply Settings to the Printer].
Page 75: Changing Settings When Printing From A Mobile Device
Changing the P-touch Labelling Machine Settings Changing Settings When Printing from a Mobile Device If using a mobile device, change the settings as necessary using the application before printing. The settings that can be changed vary according to the application. Note Before connecting a mobile device, you can specify detailed settings by connecting the machine to a computer and using the Printer Setting Tool (see Changing the P-touch Labelling Machine Settings...
Page 76: Printing Labels Using P-Touch Template
• P-touch template mode is also compatible with other input devices like a scale, testing machine, controller or a programmable logic device. • See the P-touch Template Manual/Command Reference for more information. You can download the latest versions from the Brother support website at support.brother.com [Select your region/country.] - [Manuals] - [Choose your product]...
Page 77: Preparation
Click the [Printer Setting Tool] icon on the [Apps] screen.  For Windows 10: From the Start button, select [All apps], and then click [Brother] - [Label & Mobile Printer] - [Printer Setting Tool]. Click [P-touch Template Settings]. Select the appropriate settings, and then click [Set].
Page 78 Printing Labels Using P-touch Template Note • By default, printing begins with the code "^FF" is scanned from a barcode using a barcode scanner. (This can be changed with the settings in A.) If [Received Data Size] is selected with the number of bytes setting, the template will automatically print out after the specified number of bytes have been scanned in.
Page 79: Specifying The Rs232C Serial Port Settings
Printing Labels Using P-touch Template Specifying the RS232C Serial Port Settings If you are using a barcode scanner or other device with an RS-232C serial interface, you will need to set the serial communications in the barcode scanner and the machine to be the same in order to operate reliably. You will also need the serial adapter (optional: PA-SCA-001).
Page 80: Connecting A Barcode Scanner
Note • When using the RS232C serial interface, you may also need the RJ25 to DB9M serial adapter (optional: PA-SCA-001). • When using the Bluetooth interface with the P950NW, you also need the Bluetooth interface (optional: PA- BI-002).  Recommended barcode scanner selection criteria •...
Page 81: Standard Template Printing
For more information, download P-touch Template Manual/Command Reference (English only) from the Brother support website at support.brother.com [Select your region/country.] - [Manuals] - [Choose your product] •...
Page 82 "On". For more information on P-touch Template Settings, download P-touch Template Manual/Command Reference (English only) from the Brother support website at support.brother.com [Select your region/country.] - [Manuals] - [Choose your product] • To specify the number of copies you want, scan the “Number of copies” barcode, and then scan the barcodes under “For entering numbers”...
Page 83: Advanced Template Printing
Printing Labels Using P-touch Template Advanced Template Printing Download a template and scan a barcode to print a copy or insert the scanned data into a different looking label. Note • For more information on the barcodes that can be scanned using various settings, see List of Barcodes for the P-touch Template Function on page 184.
Page 84 "On". For more information on P-touch Template Setting Tool, download P-touch Template Manual/Command Reference (English only) from the Brother support website at support.brother.com [Select your region/country.] - [Manuals] - [Choose your product] • To specify the number of copies you want, scan the “Number of copies” barcode, and then scan the barcodes under “For entering numbers”...
Page 85 Printing Labels Using P-touch Template Scan a barcode that contains the data you want inserted into the barcode object in the selected downloaded template from step f. Example: (CODE128/9-digit) Scan the "Begin printing" barcode to send the command to start printing. The barcode in the printed template will contain the data from the barcode scanned in step g.
Page 86: Database Lookup Printing
Printing Labels Using P-touch Template Database Lookup Printing Download a database linked to a template and scan a barcode as a key word to find a record containing that key word, and then insert that record into the template and print it out. Note •...
Page 87 "On". For more information on P-touch Template Setting Tool, download P-touch Template Manual/Command Reference (English only) from the Brother support website at support.brother.com [Select your region/country.] - [Manuals] - [Choose your product] • To specify the number of copies to be printed, scan the “Number of copies” barcode, and then scan the barcodes under “For entering numbers”...
Page 88 Printing Labels Using P-touch Template Note You can use P-touch Editor to create and print a label with a single barcode for step f. Example: Scan a barcode that contains the key word to lookup in downloaded database from step d. Example: Scan the "Delimiter"...
Page 89: Numbering (Serialised Number) Printing
Printing Labels Using P-touch Template Numbering (Serialised Number) Printing Automatically increment text or barcode in any downloaded template while printing. Note • This advanced operation can be applied to any of the P-touch Template mode basic operations. • You can automatically increment up to 999 printed copies. •...
Page 90: Barcode Numbering (Serialising)
Printing Labels Using P-touch Template Barcode Numbering (Serialising) Procedure  Use P-touch Editor to create or open a template and select a barcode object that you want to automatically increment while printing. With the cursor over a selected barcode object, right-click and select [Properties]. Example: Click on the Input tab and highlight or drag the cursor over a group of numbers and letters within the barcode object that you want to increment (Numbering field).
Page 91: Printing With Numbering (Serialising) Advanced Operation
Printing Labels Using P-touch Template Click [Numbering], and then click [OK]. Note A maximum of 15 numbers and letters can be selected in each Numbering field. Printing with Numbering (Serialising) Advanced Operation Using P-touch Transfer Manager, transfer (from P-touch Editor) a template (label layout) to the machine. (See How to Use P-touch Transfer Manager and P-touch Library (Windows Only) on page 110.).
Page 92: Other Functions
You can print the settings report without connecting the machine to a computer or mobile device. Note The machine report contains the following information: The firmware version, device setting information, serial number, network setting information, and Bluetooth setting information (P950NW only). Turn the machine on. Press and hold the (Feed&Cut) button for more than ten seconds to print the report.
Page 93 Other Functions Note If the mass storage area does not appear automatically, refer to the operating instructions for the computer or device’s operating system for information about displaying the mass storage area. Drag and drop the file you want to copy to the mass storage area. Press the (Wi-Fi) button.
Page 94: Distributed Printing (Windows Only)
Other Functions Distributed Printing (Windows Only) When printing a large number of labels, printing can be distributed among multiple machines. Because printing is performed at the same time, the total printing time can be reduced. Note • Printing can be distributed to machines connected via a USB or network connection. •...
Page 95 Other Functions Click the [Advanced] tab, select the [Distributed Printing] check box, and then click [Settings]. In the [Distributed Printing Settings] dialog box, select the machines you want to use for distributed printing. 1 Click [Detect Current Paper Information…]. 2 The current printer information that was detected appears below [Current Width] and [Paper Type]. 3 Select the check box next to the [Printer Name] you want.
Page 96 Other Functions Specify the tape width. A. If only one machine has been selected. In the [Distributed Printing Settings] dialog box from step d, select the machine whose setting you want to specify, and then either double-click it, or right-click it and then click [Settings]. From the [Set Width] drop-down list, select the tape width.
Page 97 Other Functions Click [OK] to close the [Distributed Printing Settings] window. Setup is completed. Click [OK] to start distributed printing. Note • It may not be possible for information to be detected for a printer connected using a USB hub or print server.
Page 98: Printing Labels In High Resolution Mode
Other Functions Printing Labels in High Resolution Mode High resolution printing can be used if the AC adapter is connected, and TZe laminated tape with black ink is installed. Use the printer driver to select the high resolution mode when printing the labels. You cannot use this function for TZe-FX**1 tape.
Page 99: Printing Labels In High Speed Mode
Other Functions Printing Labels in High Speed Mode High speed printing can be used if the AC adapter is connected, and TZe laminated tape with black ink is installed. Use the printer driver to select the high speed mode when printing the labels. You cannot use this function for TZe-FX**1 tape.
Page 100: Printing Labels In High Quality Mode
• If you cannot select the high quality mode using the printer driver or P-touch Editor, you must update the printer driver or firmware. Download and install the latest printer driver or firmware from the Brother support website at support.brother.com.
Page 101 Section II Application How to Use Cable Label Tool (Windows Only) How to Use P-touch Editor How to Use P-touch Transfer Manager and P-touch Library (Windows Only) Transferring Templates with P-touch Transfer Express (Windows Only) How to Update P-touch Software...
Page 102: How To Use Cable Label Tool (Windows Only)
For Windows Vista / Windows 7 / Windows Server 2008 / Windows Server 2008 R2: From the Start button, click [All Programs] - [Brother P-touch] - [Cable Label Tool 1.0], or double-click [Cable Label Tool 1.0] shortcut icon on the desktop.
Page 103 How to Use Cable Label Tool (Windows Only) Click the button for the cable label type you want.
Page 104: Creating A Cable Label
How to Use Cable Label Tool (Windows Only) Creating a Cable Label Faceplate Labels of this type can be used to identify various faceplates. Blocks of text are evenly spaced on each label.
Page 105: Cable Wrap
How to Use Cable Label Tool (Windows Only) Cable Wrap Labels of this type can be wrapped around a cable or wire. The text is rotated 90° counterclockwise and printed. Note When using Flexible ID Tape: • We recommend using Flexible ID Tape for the "Cable Wrap" labels. •...
Page 106: Cable Flag
How to Use Cable Label Tool (Windows Only) Cable Flag Labels of this type can be wrapped around a cable or wire, and both ends of the label stick together to form a flag. The text on flag labels is printed on both ends of the label, leaving a blank space in the middle that wraps around the cable.
Page 107: Patch Panel
How to Use Cable Label Tool (Windows Only) Patch Panel Labels of this type can be used to identify various types of panels. Punch-Down Block Labels of this type can be used to identify a type of electrical connection, often used in telecommunications. You can enter up to eight lines for each block on a single label.
Page 108: Die-Cut Flag
How to Use Cable Label Tool (Windows Only) Die-cut Flag Labels of this type can be printed on special die-cut flag labels to create flag labels for cables and wires. Use FLe tape cassettes for this type of application. Heat Shrink Tube Tubes of this type can be heated to shrink them to fit cables.
Page 109: Linking A Database
How to Use Cable Label Tool (Windows Only) Linking a Database You can link databases to templates. Click [Database]. Select a database. The database linked to the template appears. Specify the data to print and the number of copies.
Page 110: Numbering Function (Serialised Number) Printing
How to Use Cable Label Tool (Windows Only) Numbering Function (Serialised Number) Printing You can create numerically serialised labels. Highlight the text you want to serialise. Click [Serialize]. Specify the settings using the screen image as an example. Printing with Cable Label Tool You can print by selecting [Print] from the [File] menu or by clicking the [Print] button.
Page 111: Transferring Templates From Cable Label Tool To The P-Touch Labelling Machine
How to Use Cable Label Tool (Windows Only) Transferring Templates from Cable Label Tool to the P-touch Labelling Machine Using the transfer function, you can transfer a template or a template with a database to the machine without using P-touch Transfer Manager. Display the template to transfer in the layout window.
Page 112: How To Use P-Touch Editor
For Windows 8/ Windows 8.1 / Windows Server 2012 / Windows Server 2012 R2: Click [P-touch Editor] on the [Apps] screen or double-click [P-touch Editor] on the desktop.  For Windows 10: From the Start button, select [All apps] and click [P-touch Editor] under [Brother P-touch], or double-click [P-touch Editor] on the desktop.
Page 113 How to Use P-touch Editor When P-touch Editor starts, select whether you want to create a new layout or open an existing layout. Note To change how P-touch Editor functions when it starts, click [Tools]-[Options] in the P-touch Editor menu bar to display the [Options] dialog box.
Page 114 How to Use P-touch Editor 5 To open the application for creating labels for electrical equipment management, double-click [Cable Labelling Wizard], or click [Cable Labelling Wizard] and then click [→] .
Page 115: Printing With P-Touch Editor
How to Use P-touch Editor Printing with P-touch Editor Express mode  This mode allows you to quickly create layouts that include text and images. You can print by selecting [Print] from [File] in the menu bar or by clicking the [Print] icon. (Configure the printing settings in the [Print] screen before printing.) ...
Page 116: Transferring Data To The Machine
How to Use P-touch Editor  Snap mode This mode allows you to capture all or a portion of your computer screen display, print it as an image, and save it for future use. Click the [Snap] mode selection button. The [Description of Snap mode] dialog box appears.
Page 117: For Mac
How to Use P-touch Editor For Mac Starting P-touch Editor Double-click [P-touch Editor] icon on the desktop. Note • The following method can also be used to start the P-touch Editor: Double-click [Macintosh HD] - [Applications] - [P-touch Editor], and then double-click the [P-touch Editor] application icon.
Page 118: Operation Modes
How to Use P-touch Editor Operation modes Standard Mode  This mode allows you to create labels with text and images. The layout window consists of the following sections: 1 Command bar 2 Draw/Edit toolbar 3 Inspector 4 Layout window 5 Database window...
Page 119: Transferring Data To The Machine
How to Use P-touch Editor  Snap mode With this mode, you can capture the screen, print it as an image, and save it for future use. To start the Snap mode, follow steps below. Click the [Snap] mode selection button. The [Description of Snap mode] dialog box appears.
Page 120: How To Use P-Touch Transfer Manager And P-Touch Library (Windows Only)
• For Windows 8 / Windows 8.1 / Windows Server 2012 / Windows Server 2012 R2: Click [P-touch Transfer Manager 2.2] on the [Apps] screen. • For Windows 10: From the Start button, select [All apps], and then click [P-touch Transfer Manager 2.2] under [Brother P-touch].
Page 121 How to Use P-touch Transfer Manager and P-touch Library (Windows Only) Main window 1 Menu bar Provides access to various commands, which are grouped under each menu title ([File], [Edit], [View], [Tool], and [Help]) according to their functions. 2 Toolbar Provides access to frequently used commands.
Page 122 How to Use P-touch Transfer Manager and P-touch Library (Windows Only) Explanations of the Toolbar Icons Icon Button name Function Transfer Transfers templates and other data from the computer to the (Only for P-touch Transfer machine. Manager) Save Transfer File Changes the file type of the data to be transferred to other applications.
Page 123: Transferring Templates Or Other Data From The Computer To The Machine
How to Use P-touch Transfer Manager and P-touch Library (Windows Only) Transferring Templates or Other Data from the Computer to the Machine Use the following procedure to transfer templates, databases and images from the computer to the machine. Connect the computer and the machine via USB and turn the machine on. The machine model name appears next to a printer icon in the folder view.
Page 124 How to Use P-touch Transfer Manager and P-touch Library (Windows Only) Right-click the [Configurations] folder, select [New], and then create a new folder. In the example above, the [Transfer] folder is created. Drag the template or other data that you want to transfer and place it in the new folder. Transfer Function Specification Maximum number of Data type...
Page 125 How to Use P-touch Transfer Manager and P-touch Library (Windows Only) Note You can confirm the available space in the transfer file memory by printing the machine settings report (see Confirming the P-touch Labelling Machine Settings on page 82). See [ROM FREE] in the report for the available space The available space that appears in "ROM FREE: ******* byte"...
Page 126 The number of characters used for the template names may be limited depending on the machine model. Note The LCD of the touch panel display (P950NW only) displays the first 10 characters of the template file name.
Page 127 How to Use P-touch Transfer Manager and P-touch Library (Windows Only) Select the folder containing the templates or other data that you want to transfer, and then click [Transfer]. A confirmation message appears. Note • You can also transfer individual items to the machine without adding them to a folder. Select the template or other data that you want to transfer, and then click [Transfer].
Page 128: Backing Up Templates Or Other Data Saved In The Machine
How to Use P-touch Transfer Manager and P-touch Library (Windows Only) Backing up Templates or Other Data Saved in the Machine Use the following procedure to retrieve templates or other data saved in the machine and save it on the computer.
Page 129: Deleting All The Machine Data
How to Use P-touch Transfer Manager and P-touch Library (Windows Only) Deleting All the Machine Data Use the following procedure to delete all templates or other data saved on the machine. Connect the computer and the machine and turn the machine on. The machine model name appears next to a printer icon in the folder view.
Page 130: Creating A Blf File Or A Pdz File
How to Use P-touch Transfer Manager and P-touch Library (Windows Only) Creating a BLF File or a PDZ File You can use P-touch Transfer Manager to save template data, which was created using P-touch Editor, in the BLF or PDZ format. You can transfer these files in this format to a machine over a network, from a computer or mobile device.
Page 131: P-Touch Library
 For Windows Vista / Windows 7 / Windows Server 2008 / Windows Server 2008 R2: From the Start button, click [All Programs] - [Brother P-touch] - [P-touch Tools] - [P-touch Library 2.2].  For Windows 8 / Windows 8.1 / Windows Server 2012 / Windows Server 2012 R2: Click [P-touch Library 2.2] on the [Apps] screen.
Page 132 How to Use P-touch Transfer Manager and P-touch Library (Windows Only) 4 Templates list Displays a list of the templates in the selected folder. 5 Preview Displays a preview of the templates selected in the templates list. Explanations of the Toolbar Icons Icon Button name Function...
Page 133: Opening And Editing Templates
How to Use P-touch Transfer Manager and P-touch Library (Windows Only) Opening and Editing Templates Select the template you want to open or edit, and then click [Open]. The program associated with the template starts so that you can edit the template.
Page 134: Printing Templates
How to Use P-touch Transfer Manager and P-touch Library (Windows Only) Printing Templates Select the template you want to print, and then click [Print]. The connected machine prints the template.
Page 135: Searching For Templates
How to Use P-touch Transfer Manager and P-touch Library (Windows Only) Searching for Templates You can search for templates registered to P-touch Library. Click [Search]. The [Search] dialog box appears. Specify the search criteria. The following search criteria are available: Settings Details Multiple Parameters...
Page 136 How to Use P-touch Transfer Manager and P-touch Library (Windows Only) Close the [Search] dialog box. To confirm the search results, click [Search Results] in the folder view. Note You can register templates to P-touch Library by dragging and dropping them into the [All Contents] folder or to the folder list.
Page 137: Transferring Templates With P-Touch Transfer Express (Windows Only)
P-touch Transfer Express. You can then use P-touch Transfer Express to transfer the template directly to your machine. You can download the latest P-touch Transfer Express from the Brother support website at support.brother.com [Select your region/country.] - [Downloads] - [Choose your product]...
Page 138: Transferring The Template To P-Touch Transfer Manager
The template can also be transferred to P-touch Transfer Manager by clicking the Start button - [All Programs] - [Brother P-touch] - [P-touch Tools] - [P-touch Transfer Manager 2.2] to start P-touch Transfer Manager, and then dragging the .lbx file to the P-touch Transfer Manager window.
Page 139: Saving The Template As A Transfer Package File (.Pdz)
Transferring Templates with P-touch Transfer Express (Windows Only) Saving the Template as a Transfer Package File (.pdz) To create a file in a format that can be used by P-touch Transfer Express, save the template as a Transfer Package file (.pdz). In the folder view, select [Configurations].
Page 140 Transferring Templates with P-touch Transfer Express (Windows Only) Click [File] - [Save Transfer File]. Important The [Save Transfer File] button appears only if the machine is disconnected from the computer or offline. Note • If you click [Save Transfer File] after selecting [Configurations] or a created folder, all templates in the folder are saved as the Transfer Package file (.pdz).
Page 141: Distributing The Transfer Package File (.Pdz) And P-Touch Transfer Express To The User
Transferring Templates with P-touch Transfer Express (Windows Only) Distributing the Transfer Package File (.pdz) and P-touch Transfer Express to the User Note If the user has already copied the Transfer Express folder onto their computer, it is not necessary for the administrator to send the Transfer Express folder to the user.
Page 142: Transferring The Transfer Package File (.Pdz) To Your Machine
Transferring Templates with P-touch Transfer Express (Windows Only) Transferring the Transfer Package File (.pdz) to Your Machine Using the P-touch Transfer Express application received from the administrator, the user can transfer the Transfer Package file (.pdz) to the machine. Important Do not turn the power off when transferring templates.
Page 143 Transferring Templates with P-touch Transfer Express (Windows Only) 2.If there are either multiple or no Transfer Package files (.pdz) in the folder containing [PtTrExp.exe], click [Browse]. Select the Transfer Package file you want to transfer, and then click [Open]. Click [Transfer].
Page 144 Transferring Templates with P-touch Transfer Express (Windows Only) Click [Yes]. The transfer of the Transfer Package file begins. Click [OK]. The transfer of the Transfer Package file is completed.
Page 145: How To Update P-Touch Software
The following method can also be used to start P-touch Update Software: Click the Start button, and then select [All Programs] - [Brother P-touch] - [P-touch Update Software]. For Windows 8 / Windows 8.1 / Windows Server 2012 / Windows Server 2012 R2: ...
Page 146 How to Update P-touch Software Click the [Computer software update] icon. Select the [Printer] and [Language], select the check box next to Cable Label Tool and P-touch Editor, and then click [Install]. A message appears indicating that the installation has finished.
Page 147: For Mac
How to Update P-touch Software For Mac Double-click the [P-touch Update Software] icon on the desktop. Note The following method can also be used to start P-touch Update Software: Double-click [Macintosh HD] - [Applications] - [P-touch Update Software], and then double-click the [P-touch Update Software] application icon.
Page 148 How to Update P-touch Software Select the [Printer] and [Language], select the check box next to P-touch Editor, and then click [Install]. A message appears indicating that the installation has finished.
Page 149: Updating The Firmware
Note The following method can also be used to start P-touch Update Software: Click the Start button, and then select [All Programs] - [Brother P-touch] - [P-touch Update Software].  For Windows 8 / Windows 8.1 / Windows Server 2012 / Windows Server 2012 R2: Click [P-touch Update Software] on the [Apps] screen or double-click [P-touch Update Software] on the desktop.
Page 150 How to Update P-touch Software Click the [Machine update] icon. Select the [Printer], ensure that [The machine is connected correctly.] appears, and then click [OK].
Page 151: For Mac
How to Update P-touch Software Select the [Language], select the check box next to the firmware you want to update to, and then click [Transfer]. Important Do not turn the machine off or disconnect the cable during data transfer. Check the content to be updated, and then click [Start] to begin the update. The firmware update begins.
Page 152 How to Update P-touch Software Click the [Machine update] icon. Select the [Printer], ensure that [The machine is connected correctly.] appears, and then click [OK].
Page 153 How to Update P-touch Software Select the [Language], select the check box next to the firmware you want to update to, and then click [Transfer]. Important Do not turn the machine off or disconnect the cable during data transfer. Check the content you want to update, and then click [Start] to begin the update. The firmware update begins.
Page 154: Section Iii Network
Section III Network Introduction Changing Your P-touch Labelling Machine Network Settings Web Based Management...
Page 155: Introduction
Your P-touch labelling machine can be shared on an IEEE 802.11b/g/n wireless network or Ethernet 10BASE-T/100BASE-TX Auto Negotiation wired network (P950NW only) using the internal network print server. The print server supports various functions and methods of connection on a network supporting...
Page 156: Changing Your P-Touch Labelling Machine Network Settings
(IP Address, Subnet Mask and Gateway) Using Windows Using the BRAdmin Light Utility The BRAdmin Light utility is designed for the initial setup of Brother network connectable devices. It can also search for Brother products in a TCP/IP environment, display the status, and configure basic network settings, such as the IP address.
Page 157 Select [STATIC] for [Boot Method]. Type the [IP Address], [Subnet Mask], and [Gateway] settings (if needed) for your print server. Click [OK]. If you have set the IP address up correctly, the Brother print server appears in the device list.
Page 158: Other Management Utilities
BRAdmin Professional is a utility for more advanced management of network connected Brother devices. This utility can search for Brother products on your network, and display the device status from an easy to read Explorer style window that changes colour to represent the status of each device. You can configure network and device settings along with the ability to update device firmware from a Windows computer on your Local Area Network (LAN).
Page 159: Web Based Management
Web Based Management Overview You can use a standard web browser to manage a P-touch labelling machine on your network using HTTP. When using Web Based Management, the following operations are possible:  Displaying your machine status information  Changing network settings, such as TCP/IP information ...
Page 160: Configuring The Machine Settings Using Web Based Management (Web Browser)
Web Based Management Configuring the Machine Settings Using Web Based Management (Web Browser) A standard web browser can be used to change your print server settings using the HTTP (Hyper Text Transfer Protocol). Important The default password is located on the back of the machine and marked "Pwd". We recommend immediately changing the default password to protect your machine from unauthorized access.
Page 161 Resetting the P-touch Labelling Machine Maintenance Troubleshooting Product Specifications Notes on Using P-touch Transfer Manager Network Terms and Information List of Barcodes for the P-touch Template Function Using the Rechargeable Li-ion Battery/Battery Base (Optional:PA-BT-4000LI/PA-BB-002) Using the Touch Panel Display (Optional:PA-TDU-003) (P950NW Only)
Page 162: Resetting The P-Touch Labelling Machine
Resetting the P-touch Labelling Machine You can reset the internal memory of your machine to clear all saved label files, or if the machine is not operating correctly. Resetting All Settings to the Factory Settings Using the Machine Buttons All text, format settings, option settings and stored label files are cleared when you reset the machine (including language and unit settings).
Page 163: Maintenance
Maintenance We recommend cleaning your P-touch labelling machine on a regular basis to maintain its correct performance. Note Always disconnect the AC adapter prior to cleaning the machine. Cleaning the Exterior of the Unit Wipe any dust and marks from the main unit using a soft, dry cloth. Use a slightly dampened cloth with water on difficult to remove marks.
Page 164: Print Head
Maintenance Print Head 1 Cotton swab 2 Print head Head Roller 1 Cotton swab 2 Head roller...
Page 165: Cleaning The Tape Cutter
Maintenance Cleaning the Tape Cutter About once every year, wipe the cutter blades using a cotton swab. Tape adhesive can build up on the cutter blade after repeated use, taking the edge off the blade which may result in the tape jamming in the cutter. WARNING Do not touch the cutter blade with your bare hands.
Page 166: Troubleshooting
Insert a tape cassette correctly (see Inserting a Tape Cassette on page 5). If you still have problems, read the troubleshooting tips in this chapter for help. If, after reading this chapter, you are unable to resolve your problem, visit the Brother support website at support.brother.com.
Page 167: Printing Problems
Check the Cut Option setting. For more information, see Cutting Options automatically. on page 14 or page 19. Alternatively, when using the tape cassette, press the (Feed&Cut) button to feed and cut the tape. A tape jam error cannot be cleared Contact Brother customer service. despite following the troubleshooting steps.
Page 168 Troubleshooting Problem Solution I want to print in higher resolution. High resolution printing can be used if you are printing from a computer,the AC adapter is connected, and TZe laminated tape with black ink is installed. Use the printer driver to select the high resolution mode when printing the labels. You cannot use this function for TZe-FX**1 tape.
Page 169: Label Problems
Troubleshooting Problem Solution Jams occur when I use TZe-R*** Remove the TZe-R*** tape cassette from the machine, and then remove the tape cassettes. jammed ribbon. Because the material used for the TZe-R*** ribbon is light and flexible, the ribbon may jam if it contacts the parts of the tape exit slot. When using TZe-R*** tape cassettes, position the machine so that the ribbon exits straight out of the tape exit slot.
Page 170: Machine Problems
(Power) button, and press the (Feed&Cut) button six times. The machine will then reset. All data transferred from the computer will be deleted and the machine will be reset to the factory settings. An error occurred during installation. Visit support.brother.com...
Page 171: Network Setup Problems
Troubleshooting Network Setup Problems Problem Solution You are using security software  Confirm your settings in the installation dialog box.  Allow access when the security software alert message appears during the machine installation. Your security settings Recheck and select the correct security settings. (SSID/Network Key) are incorrect ...
Page 172: Machine Cannot Print Over The Network Machine Is Not Found On The Network Even After Successful Installation
To allow access, see the instructions of your security software installation, or when printing or ask the manufacturer. Incorrect port numbers are being The following port numbers are used for Brother network features: used for the Brother network features  BRAdmin Light i Port number 161 / Protocol UDP For more information on how to open the port, see the instructions for the security software or ask the manufacturer.
Page 173: Checking The Operation Of Network Devices
Troubleshooting Checking the Operation of Network Devices Problem Solution Your machine and wireless access Make sure you have performed all of the tasks on page 156. point/router are not turned on I do not know my machine network Check the Printer Setting Tool (see Changing the P-touch Labelling Machine settings, such as the IP address Settings on page 26).
Page 174: Led Indicators
(Power) During the processing of the power-off Idle mode Initializing mode Mode can be used only when the Touch Panel Display (TDU) is installed (includes the error mode) (P950NW only) Tape feed and cutting mode Printing mode No media error (2 times in 1.8...
Page 175 IP address fixed notification (USB ID fixed notification) (Repeat four times) Mass storage mode Mass storage processing mode (One time) P950NW only: USB host unsupported device connection error (2 times in 1.8 USB host HUB connection error seconds) USB host power supply excessive voltage error (P950NW only) →...
Page 176 Troubleshooting Status, Power, Wi-Fi indicator (Wi-Fi) Condition (Status) (Power) Adapter connection error When blinking alternately: Cutter error When blinking simultaneously: High temperature error Non-compliant tape error (2 times in 1.8 seconds) Wrong media error → Check that the correct tape cassette is inserted. Communication error Memory full error (2 times in 1.8...
Page 177 Check the protocol. Incorrect security settings (2 times in 1.8 seconds) WPS access point search error (2 times in 1.8 seconds) Wi-Fi on, not connected Wi-Fi on, connected Wi-Fi: WPS setting mode BT switching complete notification (P950NW only) (Three times)
Page 178: Indicator Warnings
2 If the error is not reset, press the (Feed&Cut) button. 3 If the error still is not reset, turn the machine off, and then turn it on again. 4 If the error still is not reset, contact Brother customer service.
Page 179: Product Specifications
Battery: 20 mm/sec. - 60 mm/sec. (High quality mode: 20 mm/sec.) Actual print speed varies depending on the conditions. Cassette Brother TZe tape cassette :  3.5 mm, 6 mm, 9 mm, 12 mm, 18 mm, 24 mm, 36 mm widths ...
Page 180 If you cannot select the high quality mode using the printer driver, you must update the printer driver or firmware. Download and install the latest printer driver or firmware from the Brother support website at support.brother.com. Not all computers, mobile devices, and operating systems, may support Ad-hoc mode.
Page 181: Operating Environment
The compatible operating systems may change. For the latest information, visit our support website at support.brother.com.  Brother support website Please visit our support website at support.brother.com. You can find following information: • Software downloads • Manuals/Documents • Frequently Asked Questions (Troubleshooting, Useful tips on using machine) •...
Page 182: Notes On Using P-Touch Transfer Manager
Notes on Using P-touch Transfer Manager Since some P-touch Editor functions are not available with the P-touch labelling machine, keep the following points in mind when using P-touch Editor to create templates. You can check a preview of the printed template before the created template is transferred to the machine. See Transferring the Template to P-touch Transfer Manager on page 110 for more information.
Page 183: Notes On Transferring Data Other Than Templates
Notes on Using P-touch Transfer Manager Notes on Transferring Data Other Than Templates  If the number or order of fields in a database is changed and only the database (*.csv file) is transferred to update it, the database may not link correctly with the template. In addition, the first line of data in the transferred file must be recognised by the machine as "field names".
Page 184: Network Terms And Information
IEEE 802.11b/g/n (Infrastructure Mode) IEEE 802.11b (Ad-Hoc Mode) IEEE 802.11n (Wireless Direct Mode) Ethernet Ethernet 10BASE-T/100BASE-TX Auto Negotiation (P950NW only) Network Protocol (IPv4) ARP, RARP, BOOTP, DHCP, APIPA (Auto IP), mDNS, WINS, (Common) NetBIOS name resolution, DNS Resolver, LPR/LPD, Custom Raw...
Page 185: Types Of Network Connections And Protocols
Network Terms and Information Types of Network Connections and Protocols You will find basic information about the advanced network features of the P-touch labelling machine, along with general networking and common terms. The supported protocols and network features differ depending on the model you are using. Types of Network Connections Peer-to-Peer printing using TCP/IP In a Peer-to-Peer environment, each computer directly sends and receives data to each device.
Page 186 Network Terms and Information Network Shared printing In a Network Shared environment, each computer sends data via a centrally controlled computer. This type of computer is often called a “Server” or a “Print Server”. Its job is to control the printing of all print jobs. Network machine (your machine) 1 Client computers...
Page 187: Configuring Your Machine For A Network
Network Terms and Information Configuring Your Machine for a Network IP Addresses, Subnet Masks and Gateways To use the machine in a networked TCP/IP environment, you must configure its IP address and subnet mask. The IP address you assign to the print server must be on the same logical network as your host computers. If it is not, you must correctly configure the subnet mask and the gateway address.
Page 188 Network Terms and Information Subnet mask Subnet masks restrict network communication.  For example, Computer 1 can communicate with to Computer 2 • Computer 1 IP Address: 192.168.1.2 Subnet Mask: 255.255.255.0 • Computer 2 IP Address: 192.168.1.3 Subnet Mask: 255.255.255.0 The 0 in the Subnet mask signifies that there is no limit to communication at this part of the address.
Page 189: Wireless Network Terms And Concepts
(how the device identifies itself to the network) and encryption (how the data is encrypted as it is sent on the network). If you do not correctly specify these options when you are configuring your Brother wireless machine, it will not be able to connect to the wireless network. Make sure you configure these options carefully.
Page 190 Network Terms and Information  TKIP TKIP (Temporal Key Integrity Protocol) provides per-packet key mixing, a message integrity check and rekeying mechanism.  Advanced Encryption Standard (AES) provides stronger data protection using a symmetric-key encryption. When [Communication Mode] is set to [Ad-hoc] Authentication Method Encryption Mode Open System...
Page 191 Network Terms and Information Authentication and Encryption methods for an enterprise wireless network An enterprise wireless network is a large network with IEEE 802.1x support. If you configure your machine in an IEEE 802.1x supported wireless network, you can use the following authentication and encryption methods: Authentication methods ...
Page 192 Network Terms and Information Encryption methods TKIP  TKIP (Temporal Key Integrity Protocol) provides a per-packet key mixing a message integrity check and rekeying mechanism.  Advanced Encryption Standard (AES) provides stronger data protection using a symmetric-key encryption.  CKIP The original Key Integrity Protocol for LEAP by Cisco Systems, Inc.
Page 193 Network Terms and Information  PEAP EAP-TTLS  EAP-TLS (For user ID) ...
Page 194: List Of Barcodes For The P-Touch Template Function
List of Barcodes for the P-touch Template Function General Procedure for the P-touch Template Function The general procedure for using the P-touch Template function is described below. For more information on specifying the various settings, see Printing Labels Using P-touch Template on page 66.
Page 195: List Of Barcodes For Specifying Settings
List of Barcodes for the P-touch Template Function List of Barcodes for Specifying Settings These are the barcodes for specifying settings used in Printing Labels Using P-touch Template on page 66. Note • When using the barcodes in this list, set “Trigger for P-touch Template Printing” and “Command Prefix Character”...
Page 196 List of Barcodes for the P-touch Template Function  For entering numbers  Preset template number Preset template 1 Preset template 2 Preset template 3 Preset template 4...
Page 197 List of Barcodes for the P-touch Template Function Preset template 5 Preset template 6 Preset template 7 Preset template 8 Preset template 9 Preset template 10  Select template  Number of serialised copies  Delimiter  Initialise template data ...
Page 198: Using The Rechargeable Li-Ion Battery/Battery Base (Optional:pa-Bt-4000Li/Pa-Bb-002)
Using the Rechargeable Li-ion Battery/Battery Base (Optional:PA-BT-4000LI/PA-BB-002) This P-touch labelling machine can be powered by the AC adapter (included) or the rechargeable Li-ion battery (optional: PA-BT-4000LI). Use the power source appropriate for your intended use. With the rechargeable Li-ion battery installed, you can use the machine in locations that do not have AC power.
Page 199: Removing The Rechargeable Li-Ion Battery
Using the Rechargeable Li-ion Battery/Battery Base (Optional:PA-BT-4000LI/PA-BB-002) Removing the Rechargeable Li-ion Battery Press and hold the (Power) button to turn the machine off. Remove the battery cover and the battery, and then reattach the battery cover. CAUTION If it is difficult to remove the rechargeable battery, turning the machine over with the battery cover removed may allow the rechargeable battery to fall out.
Page 200: Charging The Rechargeable Li-Ion Battery
Using the Rechargeable Li-ion Battery/Battery Base (Optional:PA-BT-4000LI/PA-BB-002) Charging the Rechargeable Li-ion Battery Note • Before use, fully charge the battery. • Up to three hours may be needed to fully charge the battery. Make sure the battery is installed in the machine. Use the AC adapter and power supply cord to connect the machine to an electrical socket.
Page 201: Notes On Using The Rechargeable Li-Ion Battery
Using the Rechargeable Li-ion Battery/Battery Base (Optional:PA-BT-4000LI/PA-BB-002) Notes on Using the Rechargeable Li-ion Battery  Before use, fully charge the battery. Do not use it until it is fully charged.  The battery charging must take place in environments between 0°C and 40°C, otherwise the battery will not charge, and the (Battery) indicator will remain lit.
Page 202: Product Specifications
Using the Rechargeable Li-ion Battery/Battery Base (Optional:PA-BT-4000LI/PA-BB-002) Product Specifications Rechargeable Li-ion Battery Size: approx. 74 mm (W) x 86 mm (D) x 32 mm (H) Weight: approx. 0.240 kg Voltage: 14.4 V Capacity: 1800 mAh Charging/discharging cycle: approx. 300 times Charging time: approx.
Page 203: Using The Touch Panel Display (Optional:pa-Tdu-003) (P950Nw Only)
Using the Touch Panel Display (Optional:PA-TDU-003) (P950NW Only) The optional touch panel display (TDU) is a touch panel operated unit designed to attach to the P-touch labelling machine. Because touch panel keys can be pressed to perform operations, labels can be printed and various settings can be specified without a computer connection.
Page 204: Lcd
Using the Touch Panel Display (Optional:PA-TDU-003) (P950NW Only) Lift the LCD, and then adjust it to an angle so that the screens are visible. If the screens are dark and hard to read, the backlight can be turned on. For more information, see Specifying Settings From the Touch Panel Display on page 201.
Page 205 Using the Touch Panel Display (Optional:PA-TDU-003) (P950NW Only) 8 Touch panel setting Displays whether the touch panel display has been set for touch panel A or B. : Basic control panel (A) : One-touch panel (B)
Page 206: Touch Panel
Using the Touch Panel Display (Optional:PA-TDU-003) (P950NW Only) Touch Panel There are two touch panel screens: the basic control panel (A) and the one-touch panel (B). Either can be selected for use. Press a key on the touch panel screen to perform an operation.
Page 207: Replacing The Touch Panel
Using the Touch Panel Display (Optional:PA-TDU-003) (P950NW Only) 3 a / b / d / c Changes what is displayed, or increases/decreases values. Holding down this key quickly changes what is displayed or increases/decreases values by 10. 4 PRINT key Print the label.
Page 208 Using the Touch Panel Display (Optional:PA-TDU-003) (P950NW Only) The TDU panel cover is attached with four tabs. Use your fingernails or a slotted screwdriver to push the four tabs outwards as shown in the illustration and remove the TDU panel cover.
Page 209 Using the Touch Panel Display (Optional:PA-TDU-003) (P950NW Only) Install the four tabs on the TDU panel cover into the slots as shown in the illustration until the tabs are locked into place. Important When the touch panel is replaced, the setting for the touch panel display must be changed. For more...
Page 210: Printing With The Touch Panel Display
Using the Touch Panel Display (Optional:PA-TDU-003) (P950NW Only) Printing With the Touch Panel Display Follow the procedure below to print using the touch panel display. 1. Preparation Connect the machine to the computer, and then install the printer driver and software. (See Installing the Printer Driver and Software on page 8) Install media in the machine.
Page 211: Touch Panel Display Settings
Using the Touch Panel Display (Optional:PA-TDU-003) (P950NW Only) Touch Panel Display Settings The settings for the touch panel display can be specified using the touch panel or the Printer Setting Tool on a computer connected to the machine. For more information on connecting a computer and specifying settings, see Device Settings for Windows on page 44.
Page 212 Using the Touch Panel Display (Optional:PA-TDU-003) (P950NW Only) Parameter Settings Description (admin Select the date format for the clock. Setup Time&Date Date Format: Form 1/31/2099, 01/31/2099, key) (Continue 31/1/2099, 31/01/2099, (Continue 31.1.2099, 31.01.2099, 31-1-2099, 31-01-2099, 2099/1/31, 2099/01/31, 2099-1-31, 2099-01-31 Select the time format for the clock.
Page 213 Using the Touch Panel Display (Optional:PA-TDU-003) (P950NW Only) Parameter Settings Description (admin Displays the network settings. Network IP Address/Subnet Mask/Gateway key) WLAN IP Address/Subnet (Continue Mask/Gateway/ Status/Signal/Channel/ SSID/Comm. Mode/Infrastructure Mode Wdirect Device Name/SSID/IP Address/Password/Stat us/Signal/Channel/Wire lessDirect Mode ] (admin key) can be accessed only when touch panel A (basic control panel) is set.
Page 214 Using the Touch Panel Display (Optional:PA-TDU-003) (P950NW Only) Setting the Administrator Password A password can be set so that basic settings specified by pressing [ ] (admin key) cannot be accessed easily. If a password is set, each time [ ] (admin key) is pressed, a password must be entered.
Page 215: Creating A Label Layout (Windows Only)
 For Windows 10: From the Start button, select [All apps] and click [P-touch Editor] under [Brother P-touch], or double-click [P-touch Editor] on the desktop. When P-touch Editor starts, select whether you want to create a new layout or open an existing layout.
Page 216 Using the Touch Panel Display (Optional:PA-TDU-003) (P950NW Only) When the [New/Open] dialog box appears, select the various options to set the machine to be used and the size of label to be created. Click [Paper] (1), and then specify the media and length (2). (This window appears in [Express] mode.) Click [Text] (1), and then specify the font and style (2).
Page 217 Using the Touch Panel Display (Optional:PA-TDU-003) (P950NW Only) Repeat steps e and f to type text and arrange the layout. After entering text, click [File] - [Save as] on the menu bar, and then specify the file name for saving the data.
Page 218: Linking A Database To A Template
Using the Touch Panel Display (Optional:PA-TDU-003) (P950NW Only) Inserting the Date and Time in a Label In P-touch Editor, open the template or layout you want to edit. On the menu bar, click [Insert] - [Date/Time] to display the [Date and Time Properties] dialog box.
Page 219 Using the Touch Panel Display (Optional:PA-TDU-003) (P950NW Only) Prepare a database file in advance. Note • Files saved as XLS, MDB, CSV and TXT formats can be used as databases. ® ® • To use files in the XLSX or ACCDB format, Microsoft...
Page 220 Using the Touch Panel Display (Optional:PA-TDU-003) (P950NW Only) The template and database are linked, and the main window appears. Click the database row you want to check to display the label with the text replaced.
Page 221: Transferring The Label Layout To The Machine
Click [P-touch Transfer Manager 2.2] on the [Apps] screen. • For Windows 10: From the Start button, select [All apps], and then click [P-touch Transfer Manager 2.2] under [Brother P-touch]. Select this machine from the [Printer] list. Right-click [Configurations], click [New], and then create a new folder with the name you want.
Page 222 Using the Touch Panel Display (Optional:PA-TDU-003) (P950NW Only) A key number (number of the template to be registered on the machine) is assigned to the file in the [Switch Label] folder. To change the number, right-click the file, click [Key Assign], and then select a number between 1 and 99.
Page 223: Selecting The Touch Panel
Using the Touch Panel Display (Optional:PA-TDU-003) (P950NW Only) Select the [Switch Label] folder, and then click [Transfer]. If a confirmation message appears, click [OK]. Transferring begins. Note • Up to 99 templates can be registered with this machine. • If a new template is transferred with the same key number as another template already registered on the machine, the new template will overwrite the old one.
Page 224: Selecting The Data Assigned To Keys On The One-Touch Panel
Using the Touch Panel Display (Optional:PA-TDU-003) (P950NW Only) Selecting the Data Assigned to Keys on the One-Touch Panel You can specify the type of data assigned to one-touch keys when using the one-touch panel with the touch panel display. The type of data can be either templates or databases.
Page 225: Creating A One-Touch Panel
Panel size: 132.4 mm (length) x 92.3 mm (width)  A panel format can be downloaded from the Brother support website at support.brother.com [Select your region/country.] - [Downloads] - [Choose your product] This can be used by typing in the key names, then printing out the data on plain paper.
Page 226: Printing The Label
Using the Touch Panel Display (Optional:PA-TDU-003) (P950NW Only) Printing the Label You can use the touch panel display to print or edit a label layout transferred to the machine, without a computer connection. Printing Using the Basic Control Panel Turn the machine on. The main screen appears.
Page 227 Using the Touch Panel Display (Optional:PA-TDU-003) (P950NW Only) Type in the number of copies, and then press [PRINT] or [OK]. The labels are printed. Note • You can print between 1 and 999 copies. • If the template contains a serialised number, the labels will be printed with the serialised field incremented by the specified number of times.
Page 228: Printing Using The One-Touch Panel
Using the Touch Panel Display (Optional:PA-TDU-003) (P950NW Only) Note • To return the currently displayed item to its original number, press [Esc] to exit the editing mode. • Holding down [Esc] for at least one second returns the currently displayed item to its original number and returns to the main screen.
Page 229 Using the Touch Panel Display (Optional:PA-TDU-003) (P950NW Only) Press the one-touch key for the label you want to print. The label details appear on the screen. 1 Template number 2 Text in label layout 3 Paper size 4 Database record number (only if a database is linked)
Page 230: Printing Using A Barcode Scanner
LCD. The machine is compatible with many manufacturer barcode scanners, however we recommend you use a genuine Brother barcode scanner (optional:PA-BR-001). Please note the available options and supplies may vary depending on your country.
Page 231: Label Layouts On The Machine (Checking, Deleting And Log)
Using the Touch Panel Display (Optional:PA-TDU-003) (P950NW Only) Label Layouts on the Machine (Checking, Deleting and Log) With the following procedures, label layouts on the machine can be checked or deleted, or their print log can be viewed. Checking the Contents of a Label Layout To display template details on the screen and check the contents, press [ ] (search key) on the touch panel display.
Page 232: Replacing The Time/Date Battery
Using the Touch Panel Display (Optional:PA-TDU-003) (P950NW Only) Replacing the Time/Date Battery A time/date battery is provided to maintain the settings for the internal clock. The battery will be consumed even if the machine is not used for a long period of time.
Page 233 Using the Touch Panel Display (Optional:PA-TDU-003) (P950NW Only) Remove the battery. As shown below, press part A of the battery to release it so that it can be removed. Install the new battery. Important Be sure to insert the new battery with the + and – sides facing the correct direction.
Page 234: Frequently Asked Questions
From the Start button, select [All apps], and then click [P-touch Transfer Manager 2.2] under [Brother P-touch]. 3 Click “Brother PT-P950NW” in the pane on the left side to display the templates registered with the machine in the pane on the right side. You can check the number of templates and the key numbers...
Page 235 Using the Touch Panel Display (Optional:PA-TDU-003) (P950NW Only) Why can I not transfer a template, with its date automatically updated, to the machine? The printer driver may not be correctly installed. Re-install the printer driver, and then try transferring again.
Page 236: Product Specifications
Using the Touch Panel Display (Optional:PA-TDU-003) (P950NW Only) Product Specifications The following specifications are when the time/date battery is not installed and the LCD is closed. Size: approx. 113 mm (W) × 192 mm (D) × 59 mm (H) Weight: approx. 0.329 kg...

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