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Dishwasher
User manual
DW80CG545*, DW80CG542*, DW80CG502*, DW80CB545*
DW5000C_DW80CB507012AA_DD68-00261A-00_EN_FULL.indd 1
2023-03-24
12:21:02

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Table of Contents
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Summary of Contents for Samsung DW80CG545 Series

  • Page 1 Dishwasher User manual DW80CG545*, DW80CG542*, DW80CG502*, DW80CB545* DW5000C_DW80CB507012AA_DD68-00261A-00_EN_FULL.indd 1 2023-03-24 12:21:02...
  • Page 2: Table Of Contents

    Contents Safety information What you need to know about the safety instructions Important safety symbols Before using your dishwasher Regulatory notice Before you start Unpacking your dishwasher Checking parts Unsuitable items for the dishwasher Using your dishwasher Basic use of racks Detergent guidelines Touchpad responsiveness Operations...
  • Page 3 Troubleshooting Check these solutions if your dishwasher… Information codes Cycle chart Appendix Helping the environment Specifications Open Source Announcement Warranty (U.S.A) English DW5000C_DW80CB507012AA_DD68-00261A-00_EN_FULL.indd 3 2023-03-24 12:21:02...
  • Page 4: Safety Information

    Safety information Congratulations on your new Samsung dishwasher. This manual contains important information on the installation, use, and care of your appliance. Please take time to read this manual to take full advantage of your dishwasher’s many benefits and features.
  • Page 5 California Proposition 65 Warning WARNING: Cancer and Reproductive Harm - www.P65Warnings.ca.gov. WARNING When using your dishwasher, follow basic precautions, including the following: 1. Read all instructions before using the dishwasher. 2. Use the dishwasher only for its intended function. 3. Use only detergents or wetting agents recommended for use in a dishwasher and keep them out of the reach of children.
  • Page 6 Safety information CAUTION • After unpacking the dishwasher, keep the packaging out of the reach of children. • The dishwasher is extremely heavy. Do not attempt to move or carry the dishwasher by yourself. Two or more people are needed to move a dishwasher and avoid potential injuries.
  • Page 7: Before Using Your Dishwasher

    • Before disposing of your dishwasher, remove the door of the washing compartment or the door latch so that children or small animals cannot get trapped inside. • If the dishwasher is left unused for an extended period of time, turn off the water supply.
  • Page 8: Regulatory Notice

    Safety information Regulatory notice FCC Notice FCC CAUTION: Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. This device complies with Part 15 of FCC Rules. Operation is Subject to following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received including interference that cause...
  • Page 9 FCC RADIATION EXPOSURE STATEMENT: This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated so there is at least 8 inches (20 cm) between the radiator and your body. This device and its antenna(s) must not be co- located or operated in conjunction with any other antenna or transmitter.
  • Page 10: Before You Start

    If the dishwasher has been damaged, make note of it on the waybill and keep a copy. Do not install the dishwasher, and contact Samsung Customer Service at the number listed on the next page. • If there is no damage to the product, you can proceed with the installation. If you are going to install it yourself, make sure to read through the installation guide and follow the directions inside.
  • Page 11: Checking Parts

    When your dishwasher has been unpacked, make sure you’ve received all the parts shown below. If your dishwasher was damaged during shipping, or if you do not have all the parts, contact Samsung Customer Service at 1-800-SAMSUNG (726-7864). 01 Top nozzle 02 Storm Wash+...
  • Page 12 Before you start Accessories Upper rack Upper rack Lower rack (DW80CG542*, (DW80CG545*, DW80CG502* Models) DW80CB545* Models) Cutlery rack rack (DW80CG545*, DW80CB545* Models) NOTE Accessory parts - User/Installation manual, Installation Kit, Kick Plate. CAUTION • Do not wash items that are covered with ash, sand, wax, lubricating grease, or paint. These materials will damage the dishwasher.
  • Page 13: Unsuitable Items For The Dishwasher

    Unsuitable items for the dishwasher WARNING Wash only items such as glass, porcelain, and cutlery which the manufacturer states is dishwasher safe. Do not wash aluminium (e.g. grease filters). The dishwasher may damage aluminium, or in extreme cases, cause a severe chemical reaction. Do not wash the following items in the dishwasher.
  • Page 14: Using Your Dishwasher

    Basic use of racks Height adjustment You can adjust the height of the upper rack in your Samsung dishwasher so that the lower rack can accommodate larger sized dishes. Depending on where you set the upper rack height, the lower rack can accommodate plates up to 12 in. (30 cm) in diameter and the upper rack can accommodated plates up to 8 in.
  • Page 15 DW80CG542*, DW80CG502* Models To raise the upper rack Pull the upper rack out, and then put the lower three wheels located at the left and right sides of the upper rack to lock on the rail. To lower than upper rack Pull the upper rack out, and then put the Upper position upper four wheels to lock on the rail.
  • Page 16 Using your dishwasher To remove the upper rack Pull the upper rack towards the front and then remove it by lifting it up slightly and pulling it towards the front. See the illustrations below. CAUTION While the upper rack is removable, it must be installed for the dishwasher to operate properly.
  • Page 17 To remove the 3 Rack 1. Stand facing the dishwasher, and then pull the 3 rack out so that the handles at the ends of the rack supports (dark grey in the illustration) are even with the end of the rack. 2.
  • Page 18 Using your dishwasher Loading dishes Loading the lower rack The lower rack has been especially designed for dinner dishes, soup bowls, plates, pots, lids, casserole dishes, and plates. Load large items such as pans and pots into the dishwasher so their open sides face downwards.
  • Page 19 Loading the Storm Wash Area For more effective cleaning, load large items into the Storm Wash+ area on the left side of the lower rack (Dotted zone). When you select Storm Wash+, the dishwasher supplies additional power to reinforce the water jet in the Storm Wash+ area.
  • Page 20 Using your dishwasher Loading the upper rack The upper rack has been designed for small plates, mugs, glasses, and plastic items marked “dishwasher safe”. Load your plates into the dishwasher in two half rows, so that the front of each plate faces the back of the plate in front of it, and the open sides of the plates at the center of the dishwasher face each other.
  • Page 21 Loading the 3 Rack The 3rd rack is best suited for flatware and cooking or serving utensils. Use it with the spoon stands in the lower basket. You can load cutlery and utensils in the 3rd rack or the spoon stands in the lower basket. Removing the 3rd Rack The entire 3rd rack can be removed if more space is needed on the upper rack for larger items.
  • Page 22 Using your dishwasher Loading the Cutlery rack The cutlery rack consists of two compartments. You can place each knife, spoon, or fork separately into the spoon stands in the basket’s covers to prevent chipping and discoloration. See the illustrations below. You can use the cutlery rack with the cover open.
  • Page 23 12 place settings The spoon stands as seen from above with the suggested placement of cutlery items. Match the numbers in the diagram to the numbers in the list of cutlery items below. NOTE Do NOT let any item extend through the bottom. Do not load chopsticks in this rack, which should be loaded in the 3rd rack.
  • Page 24: Detergent Guidelines

    Using your dishwasher Detergent guidelines All dishwasher cycles require detergent in the detergent compartment. Apply detergent as appropriate for the selected cycle to ensure best performance. WARNING • Do not consume dishwasher detergent. Avoid breathing in detergent fumes. Dishwasher detergent contains irritants and caustic chemicals that can induce respiratory conditions. If you have consumed dishwasher detergent or inhaled detergent fumes, seek medical attention immediately.
  • Page 25 3. Close the lid by sliding it up. 4. If the items are heavily soiled, pour a small amount of detergent onto the door for better cleaning results. NOTE The additional detergent will activate during the pre-wash process. The cover opens automatically to dispense the detergent during the wash. English DW5000C_DW80CB507012AA_DD68-00261A-00_EN_FULL.indd 25 2023-03-24...
  • Page 26 Using your dishwasher Rinse aid Rinse aid improves the drying performance of the dishwasher. When the Rinse Refill indicator lights up on the control panel, refill with rinse aid. Only use liquid rinse aid. Powdered rinse aid will clog the compartment opening and cause the dishwasher to malfunction.
  • Page 27: Touchpad Responsiveness

    Touchpad responsiveness To prevent the touch-enabled controls from losing responsiveness, follow these instructions. • Touch the center of each button with one finger. • Do not touch more than one button at a time, except as directed. • Clean the surface of the control panel regularly with a soft, damp cloth.
  • Page 28: Operations

    Operations WARNING To reduce the risk of fire, electric shock, or injury to persons, read the IMPORTANT SAFETY INSTRUCTIONS before operating this appliance. Control panel DW80CG545*, DW80CG542*, DW80CB545* Series DW80CG502* Series When you press the Power button, the Cycle On light for the 01 Power most recently started cycle turns on.
  • Page 29 If selected, only the lower rack nozzle is activated to reduce both the cycle time and power consumption. Use this cycle to wash a 04 Lower Rack small load of dishes or glasses in the lower rack. To wash heavily soiled items, select the Storm Wash+ option.
  • Page 30 Operations Delay a cycle for up to 24 hours in one-hour increments. To increase the delay start time, press or hold the Delay Start button. The hour displayed indicates the time at which the wash will start. After setting the delay time, press the Start button, and then 10 Delay Start close the door to start the cycle.
  • Page 31: Cycle Overview

    Cycle overview This cycle detects the level of soil and automatically initiates 01 Auto the optimal cycle after a few minutes of operation. Use this cycle for normally soiled dishes. 02 Normal The energy-usage label is based on this cycle. 03 Heavy Use this cycle for heavily soiled dishes.
  • Page 32 Operations Download Cycle Beside the default cycles, you can download and use additional cycles on your smartphone. 1. Press Power button, and then select the Download Cycle. 2. Select a downloadable cycle on your smartphone app. Cycles available: Plastic, Pots Pans, Baby Care, Night. The default cycle is Plastic.
  • Page 33: Simple Steps To Start Your Dishwasher

    Simple steps to start your dishwasher 1. Open the door, and then load the dishwasher. Make sure dishes are empty. 2. If applicable, put the dishes in the lower rack. If adding the Storm Wash+ option, put the dishes in the left side of the lower rack. 3.
  • Page 34: Settings

    Operations Settings You can change the sound, Auto Release™ Dry alert, Rinse aid amount, and Auto Release™ Dry settings to your preference. To change the settings, press the Sanitize and Delay Start buttons simultaneously for 3 seconds. Press Sanitize to navigate through the sub menus, and then press Delay Start to confirm your changes.
  • Page 35 Auto Release™ Dry The Auto Release™ Dry function, which is designed to improve drying performance, automatically opens the dishwasher’s door 1 to 15 minutes before a cycle ends. You can enable or disable Auto Release™ Dry in two ways: Using the Setting Mode or using the toggle keys.
  • Page 36: Smartthings

    On your smartphone, go to Settings, and then connect to your home Wi-Fi network. Download On an app market (Google Play Store, Apple App Store, Samsung Galaxy Apps), find the SmartThings app using “SmartThings” as the search term. Download and install the app on your device.
  • Page 37 • An unapproved wired/wireless router may fail to connect to your Samsung dishwasher. • The SmartThings app is available on Android devices with OS 8.0 or higher and iOS devices with iOS 13 or higher. The app is optimised for Samsung smartphones (Galaxy S and Note series).
  • Page 38 Operations SmartThings Category Checkpoint Description You can check the current cycle and its Washing status options, and the remaining cycle time. The Smart Control status is shown for Monitoring Smart Control the dishwasher. Use this to monitor the energy Energy monitoring consumption status.
  • Page 39: Special Features

    Special features Delay Start You can delay the cycle starting time up to 24 hours in 1-hour increments. To increase the delay time, press Delay Start. The hour displayed indicates the time at which the cycle will start. 1. Open the door, and then load the dishwasher. 2.
  • Page 40: Maintenance

    Maintenance Cleaning Keep the dishwasher clean to improve performance, reduce unnecessary repairs, and lengthen its lifecycle. Exterior Clean spills on the surface of the dishwasher as they occur. Use a soft, damp cloth on the control panel to gently wipe away spills and dust. CAUTION •...
  • Page 41 Nozzles To prevent the nozzles from being clogged or if the nozzles are clogged, remove and clean each nozzle. Use caution when removing the nozzles as they may break. Top nozzle 1. Open the door, and then pull out the upper rack.
  • Page 42 Maintenance Lower nozzle 1. Open the door, and then pull out the lower rack. The lower nozzle is visible on the bottom. 2. Unclog and clean the nozzle. 3. Reinsert the nozzle. 4. Rotate the nozzle by hand to make sure the nozzle is engaged correctly.
  • Page 43 3. Remove the Coarse filter, and then the cylindrical micro filter underneath. English DW5000C_DW80CB507012AA_DD68-00261A-00_EN_FULL.indd 43 2023-03-24 12:21:12...
  • Page 44 Maintenance 4. Remove any dirt and impurities from the micro filter and the Coarse filter. 5. Rinse both filters with running water, and then dry well. 6. Reinsert the filter, and then the Coarse filter. 7. Turn the filter handle clockwise to lock. CAUTION Make sure the Coarse filter is closed properly.
  • Page 45: Long-Term Care

    Long-term care If you will not use the dishwasher for an extended period of time, first drain the unit completely, and then disconnect the water hose. Shut off the water supply valve and the circuit breaker. Water remaining in the hoses or the internal components can damage the dishwasher.
  • Page 46: Storing Your Dishwasher

    Maintenance Storing your dishwasher If you need to store your dishwasher for an extended period of time, first drain and disconnect it. If you leave water in the hoses and internal components, you can damage the dishwasher. After draining and disconnecting the dishwasher, be sure to turn off the water supply valve and circuit breaker.
  • Page 47: Troubleshooting

    Troubleshooting Check these solutions if your dishwasher… Problem Possible cause Solution • Check if the door is latched and closed completely. Check whether the Upper Rack is properly joined to the Duct Nozzle. • Also, check if the Upper Rack is crooked or unbalanced.
  • Page 48 Troubleshooting Problem Possible cause Solution • Select a cycle according to the The cycle selected was number and soil level of the dishes, as unsuitable. directed in this manual. • Connect the water supply line to a hot The water temperature water supply.
  • Page 49 Problem Possible cause Solution • Check the dispenser and add rinse aid. There is no rinse aid. • Use liquid type rinse aid. A nozzle is clogged. • Clean the nozzle. See page 42. • Rearrange the dishes so they do not interfere with nozzle rotation and detergent dispenser operation.
  • Page 50 Troubleshooting Problem Possible cause Solution • Check the dispenser and add rinse There is no rinse aid aid. in the dispenser or not enough rinse aid was • Use a liquid type rinse aid. used. • Check the rinse aid settings. •...
  • Page 51 Problem Possible cause Solution • Clean the dishwasher by running the Water was left over from Heavy cycle with the dishwasher an incomplete cycle. empty and no detergent. • Contact a qualified service technician The Drain Hose is to remove any obstruction from the Has a bad odor.
  • Page 52: Information Codes

    If the problem continues, contact an authorized Samsung service center. Water supply check. • Check if the water supply valve is closed or clogged, or is frozen. Also check if the supplied water pressure is less than required.
  • Page 53 Pump operation check. • Functional check. Turn off the dishwasher and try to start it again. If the problem continues, contact an authorized Samsung service center. Zone wash function check. • Functional check. Turn off the dishwasher and try to start it again.
  • Page 54: Cycle Chart

    Cycle chart Cycle Auto Normal Heavy Prewash  Prewash  Prewash  Mainwash  Mainwash  Mainwash  Cycle sequence Rinse  Rinse  Rinse  Hot Rinse  Hot Rinse  Hot Rinse  Dry  End Dry  End Dry ...
  • Page 55 Cycle Delicate Express 60' Pre Blast Prewash  Mainwash  Mainwash  Rinse  Cycle sequence Rinse  Prewash  End Hot Rinse  Hot Rinse  Dry  End Dry  End Main wash 122 (50) 131 (55) Temp Hot Rinse [˚F (˚C)] 131 (55)
  • Page 56 Cycle chart Cycle SelfClean Plastic PotsPans Prewash  Prewash  Mainwash  Mainwash  Mainwash  Rinse  Cycle sequence Rinse  Rinse  Hot Rinse  Hot Rinse  Hot Rinse  Dry  End Dry  End Dry  End Main wash 163 (73) 140 (60)
  • Page 57 Cycle BabyCare Night Prewash  Mainwash  Hot Rinse  Cycle sequence Rinse  Dry  End Hot Rinse  Dry  End Main wash 131 (55) Temp Hot Rinse [˚F (˚C)] 163 (73) 130 (54) *Sanitize 163 ˚F (73 ˚C) Water consumption 1.0 (3.8) 5.0 (19.1)
  • Page 58: Appendix

    Appendix Helping the environment • Your dishwasher is manufactured from recyclable materials. If you decide to dispose of it, please observe local waste disposal regulations. Cut off the power cable so that the appliance cannot be connected to a power source. •...
  • Page 59: Open Source Announcement

    Open Source Announcement The software included in this product contains open source software. The following URL http://opensource.samsung.com/opensource/SMART_TP1_0/seq/0 leads to open source license information as related to this product. English DW5000C_DW80CB507012AA_DD68-00261A-00_EN_FULL.indd 59 2023-03-24 12:21:14...
  • Page 60: Warranty (U.s.a)

    If the product is located in an area where service by a SAMSUNG authorized servicer is not available, you may be responsible for a trip charge or required to bring the product to a SAMSUNG authorized service center for service.
  • Page 61 The cost of repair or replacement under these excluded circumstances shall be the customer’s responsibility. Visits by an authorized servicer to explain product functions, maintenance or installation are not covered by this limited warranty. Please contact SAMSUNG at the number below for assistance with any of these issues. EXCLUSION OF IMPLIED WARRANTIES...
  • Page 62 PROFITS, FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF SAMSUNG HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Some states do not allow exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.
  • Page 63 Memo DW5000C_DW80CB507012AA_DD68-00261A-00_EN_FULL.indd 63 2023-03-24 12:21:14...
  • Page 64 QUESTIONS OR COMMENTS? COUNTRY CALL OR VISIT US ONLINE AT U.S.A 1-800-SAMSUNG (726-7864) www.samsung.com/us/support - Consumer Electronics www.samsung.com/ca/support (English) CANADA 1-800-SAMSUNG(726-7864) www.samsung.com/ca_fr/support (French) DD68-00261A-00 DW5000C_DW80CB507012AA_DD68-00261A-00_EN_FULL.indd 64 2023-03-24 12:21:14...

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