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Dell Inspiron 15 3511 Service Manual page 105

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● Power adapter is connected, and the battery is fully charged.
● Computer is running on battery, and the battery has more than 5% charge.
● Computer is in sleep state, hibernation, or turned off.
The power and battery-status light blinks amber along with beep codes indicating failures.
For example, the power and battery-status light blinks amber two times followed by a pause, and then blinks white three times
followed by a pause. This 2,3 pattern continues until the computer is turned off indicating no memory or RAM is detected.
The following table shows different power and battery-status light patterns and associated problems.
Table 23. LED codes
Diagnostic light codes
1,1
1,3
1,4
2,1
2,2
2,3
2,4
2,5
2,6
2,7
2,8
3,1
3,2
3,3
3,4
3,5
3,6
Problem description
TPM detection failure
Short in hinge cable tripped OCP1
Short in hinge cable tripped OCP2
Processor failure
System board: BIOS or ROM (Read-Only
Memory) failure
No memory or RAM (Random-Access Memory)
detected
Memory or RAM (Random-Access Memory)
failure
Invalid memory installed
System-board or chipset error
LCD failure - SBIOS message
LCD failure - EC detection of power rail failure
Coin-cell battery failure
PCI, video card/chip failure
Recovery image not found
Recovery image found but invalid
Power-rail failure
System BIOS Flash incomplete
Recommended solutions
Replace the system board.
Check if the display cable (EDP) is seated
properly or pinched at the hinges. If problem
persists, replace either display cable (EDP) or
display assembly (LCD).
Check if the display cable (EDP) is seated
properly or pinched at the hinges. If problem
persists, replace either display cable (EDP) or
display assembly (LCD).
Run the Intel CPU diagnostics tools. If
problem persists, replace the system board.
Flash latest BIOS version. If problem persists,
replace the system board.
Confirm that the memory module is installed
properly. If problem persists, replace the
memory module.
Reset and swap memory modules amongst
the slots. If problem persists, replace the
memory module.
Reset and swap memory modules among the
slots. If problem persists, replace the memory
module.
Flash latest BIOS version. If problem persists,
replace the system board.
Replace display vable (EDP) if possible,
otherwise replace the display assembly
(LCD).
Replace the system board.
Reset the CMOS battery connection. If
problem persists, replace the RTC battery.
Replace the system board.
Flash latest BIOS version. If problem persists,
replace the system board.
Flash latest BIOS version. If problem persists,
replace the system board.
EC ran into power sequencing failure. If
problem persists, replace the system board.
Flash corruption detected by SBIOS. If
problem persists, replace the system board.
Troubleshooting
105

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