Related Manuals for HP Spectre x360 Convertible
Summary of Contents for HP Spectre x360 Convertible
- Page 1 HP Spectre x360 Convertible PC (model numbers used: 13t-4200 through 4299) Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers only.
- Page 2 The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
- Page 3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
- Page 4 Safety warning notice...
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Page 5: Table Of Contents
Table of contents 1 Product description ............................1 2 External component identification ........................3 Display ..................................3 Keys ..................................4 Lights ..................................5 Speakers ................................. 5 TouchPad ................................6 Left side ................................. 7 Right side ................................9 3 Illustrated parts catalog ..........................10 Locating the serial number, product number, and model number .............. - Page 6 Synchronizing a tablet and keyboard (select products only) ................42 7 Using HP PC Hardware Diagnostics (UEFI) ....................... 43 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device ..............44 8 Specifications .............................. 45 9 Backing up, restoring, and recovering ......................46 Creating recovery media and backups ........................
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Page 7: Product Description
Product description Category Description Product Name HP Spectre x360 Convertible (model numbers used: 13t-4200 through 4299) Processor Intel™ Core® i7-6560U 2.20-GHz (SC turbo up to 3.20-GHz) processor (1866-MHz front side bus (FSB), 4.00-MB L3 cache, dual core, 15 W) Intel Core i7-6500U 2.50-GHz (SC turbo up to 3.10-GHz) processor (1866-MHz FSB, 4.00-MB L3 cache,... - Page 8 Support for Microsoft® Windows® 8 modern TrackPad gestures, drivers for Windows 7 Professional Power requirements Support for 65-W HP Smart adapter (non-PFC, EM, 3-wire, 4.5-mm) and 45-W HP Smart adapter (non- PFC, RC, 3-wire, 4.5-mm) Support for a 3-cell, 56-WHr, 4.96-AHr, Li-ion battery (includes cable) Security Support for HP SmartPass, Intel AT-p Ready, and Trusted Platform Module 1.2 (TPM)
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Page 9: External Component Identification
For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. To access this document, select the Start button, select All apps, select HP Help and Support, and then select HP Documentation. Display... -
Page 10: Keys
Keys Item Component Description Displays system information when pressed in combination with the key. Displays system information when pressed in combination with the key. Windows key Returns you to the Start screen from an open app or the Windows desktop. NOTE: Pressing the Windows key again will return you to the previous screen. -
Page 11: Lights
Lights Item Component Description Caps lock light On: Caps lock is on, which switches the keys to all capital letters. Mute light ● Amber: Computer sound is off. ● Off: Computer sound is on. Speakers Component Description Speakers Produce sound. Lights... -
Page 12: Touchpad
TouchPad Item Component Description TouchPad zone Reads your finger gestures to move the pointer or activate items on the screen. TouchPad left button Functions like the left button on an external mouse. TouchPad right button Functions like the right button on an external mouse. Chapter 2 External component identification... -
Page 13: Left Side
Left side Item Component Description Power connector Connects an AC adapter. AC adapter/battery light ● Solid white: The computer is connected to external power and the battery is fully charged. ● Solid amber: The computer is connected to external power and the battery is charged from 0 to 99 percent. - Page 14 Item Component Description Power button (continued) If the computer has stopped responding and Windows shutdown procedures are ineffective, press and hold the power button down for at least 5 seconds to turn off the computer. To learn more about your power settings, see your power options.
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Page 15: Right Side
For additional safety information, refer to the Regulatory, Safety, and Environmental Notices. To access this guide, select the Start button, select All apps, select HP Help and Support, and then select HP Documentation. Right side... -
Page 16: Illustrated Parts Catalog
NOTE: HP continually improves and changes product parts. For complete and current information on supported parts for the computer, go to http://partsurfer.hp.com, select the country or region, and then follow the on-screen instructions. Locating the serial number, product number, and model number The product name (1), serial number (2), product number (3), warranty information (4), and model name (5) are located on the bottom of the computer. -
Page 17: Computer Major Components
Computer major components Computer major components... - Page 18 Item Component Spare part number Display assembly: 13.3-in, QHD, OLED, BrightView (2560×1440), UWVA, 2.55-mm in ash 848809-001 silver finish, ultra wide aspect ratio, TouchScreen (includes display panel cable, microphones, hinges, webcam, and wireless antenna cables and transceivers) Top cover: In ash silver finish for use only in Japan 861873-001 In ash silver finish for use in all countries and regions except Japan 833716-001...
- Page 19 Item Component Spare part number Equipped with an Intel Core i7-6560U 2.20-GHz (SC turbo up to 3.20-GHz) processor (1866- 849424-601 MHz FSB, 4.00-MB L3 cache, dual core, 15 W), 8.0-GB of system memory, internal sensor hub, and the Windows 10 Professional operating system Equipped with an Intel Core i7-6560U 2.20-GHz (SC turbo up to 3.20-GHz) processor (1866- 849424-001 MHz FSB, 4.00-MB L3 cache, dual core, 15 W), 8.0-GB of system memory, internal sensor...
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Page 20: Miscellaneous Parts
(15) Bottom cover (includes 4 rubber feet) 833711-001 Miscellaneous parts Component Spare part number AC adapter: 65-W HP Smart adapter (non-PFC, EM, 3-wire, 4.5-mm) 714657-001 45-W HP Smart adapter (non-PFC, RC, 3-wire, 4.5-mm) 741727-001 HP sleeve 806206-001 HP HDMI-to-VGA adapter... -
Page 21: Removal And Replacement Preliminary Requirements
Removal and replacement preliminary requirements Tools required You will need the following tools to complete the removal and replacement procedures: Flat-bladed screw driver ● ● Magnetic screw driver Phillips P0 screw driver ● Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures. -
Page 22: Grounding Guidelines
Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions. A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry. -
Page 23: Packaging And Transporting Guidelines
Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations. ●... - Page 24 Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times.
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Page 25: Removal And Replacement Procedures
Make special note of each screw size and location during removal and replacement. NOTE: HP continually improves and changes product parts. For complete and current information on supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. Bottom cover... - Page 26 Remove the two Torx5 T5M2.0×8.0 screws (1) and the six Torx5 T5M2.0×3.9 screws (2) that secure the bottom cover to the computer. Separate the rear edge of the bottom cover (1) from the top cover until it rests at an angle. Remove the bottom cover (2).
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Page 27: Battery
WARNING! To reduce potential safety issues, use only the battery provided with the computer, a replacement battery provided by HP, or a compatible battery purchased from HP. CAUTION: Removing a battery that is the sole power source for the computer can cause loss of information. -
Page 28: Wlan Module
WLAN module Description Spare part number Intel Dual Band Wireless-AC 7265 802.11 ac 2×2 WiFi + Bluetooth 4.0 Combo Adapter 793840-005 Intel Dual Band Wireless-AC 7265 802.11 ac 2×2 WiFi + Bluetooth 4.0 Combo Adapter 756751-005 Intel Dual Band Wireless-N 7265AN 802.11 b/g/n 2×2 WiFi + Bluetooth 4.0 Combo Adapter 793843-005 Intel Dual Band Wireless-N 7265BN 802.11 b/g/n 2×2 WiFi + Bluetooth 4.0 Combo Adapter 780308-005... - Page 29 Remove the WLAN module (3) by pulling the module away from the slot at an angle. NOTE: If the WLAN antenna cables are not connected to the terminals on the WLAN module, protective sleeves should be installed on the antenna connectors, as shown in the following illustration. Reverse this procedure to install the WLAN module.
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Page 30: Solid-State Drive
Solid-state drive Description Spare part number 512-GB, M2, SATA3 solid-state drive supporting TLC 801504-001 256-GB, M2, SATA3 solid-state drive supporting TLC 801503-001 128-GB, M2, SATA3 solid-state drive supporting TLC 801502-001 1-TB, PCIe-3×4, NVMe solid-state drive supporting TLC 851590-001 512-GB, PCIe-3×4, NVMe solid-state drive supporting TLC 853323-001 256-GB, PCIe-3×4, NVMe solid-state drive supporting TLC 856221-001... -
Page 31: Fan
Description Spare part number Fan (includes cable) 828818-001 NOTE: To properly ventilate the computer, allow at least 7.6 cm (3 in) of clearance on the left side of the computer. The computer uses an electric fan for ventilation. The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist. -
Page 32: Speakers
Speakers Description Spare part number Speakers (include left and right speakers and cables) 801501-001 Before removing the speakers, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer. -
Page 33: Touchpad
TouchPad Description Spare part number TouchPad (includes cable) 833715-001 Before removing the TouchPad, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect the power from the computer by unplugging the power cord from the computer. - Page 34 Remove the TouchPad and cable. Reverse this procedure to install the TouchPad. Chapter 5 Removal and replacement procedures...
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Page 35: Card Reader Board
Card reader board Description Spare part number Card reader board (includes cable) 828821-001 Before removing the card reader board, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect the power from the computer by unplugging the power cord from the computer. -
Page 36: System Board
System board NOTE: The system board spare part kit includes a graphics subsystem with UMA memory and replacement thermal material. Description Spare part number Equipped with an Intel Core i7-6560U 2.20-GHz (SC turbo up to 3.20-GHz) processor (1866-MHz FSB, 849424-601 4.00-MB L3 cache, dual core, 15 W), 8.0-GB of system memory, internal sensor hub, and the Windows 10 Professional operating system Equipped with an Intel Core i7-6560U 2.20-GHz (SC turbo up to 3.20-GHz) processor (1866-MHz FSB,... - Page 37 When replacing the system board, be sure that the following components are removed from the defective system board and installed on the replacement system board: ● WLAN module (see WLAN module on page ● Solid-state drive (see Solid-state drive on page ●...
- Page 38 Release the ZIF connector (5) to which the card reader board cable is attached, and then disconnect the card reader board cable from the system board. Remove the Phillips PM2.0×2.6 broad head screw (1) and the Phillips PM2.0×2.7 screw (2) that secure the system board to the top cover.
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Page 39: Heat Sink
Heat sink NOTE: The heat sink spare part kit includes replacement thermal material. Description Spare part number Heat sink (includes replacement thermal material) 828819-001 Before removing the heat sink, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. -
Page 40: Keyboard
Reverse this procedure to install the heat sink. Keyboard NOTE: The keyboard spare part kit includes the keyboard cable and the keyboard backlight cable. For use in country or region Spare part number For use in country or region Spare part number In ash silver finish: For use in Belgium 833714-A41... - Page 41 Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect the power from the computer by unplugging the power cord from the computer. Disconnect all external devices from the computer.
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Page 42: Display Assembly
Remove the keyboard (2). Reverse this procedure to install the keyboard. Display assembly Description Spare part number Display assembly (13.3-in, QHD, OLED, BrightView (2560×1440), UWVA, 2.55-mm in ash silver finish, 848809-001 ultra wide aspect ratio, TouchScreen (includes display panel cable, microphones, hinges, webcam, and wireless antenna cables and transceivers) Before removing the display assembly, follow these steps: Turn off the computer. - Page 43 Release the display panel cable from the retention post (2) built into the top cover. Remove the four Phillips PM2.5×4.1 screws (1) that secure the display assembly to the top cover. Slide the display assembly (2) forward until the display hinges (3) clear the top cover. Remove the display assembly (4).
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Page 44: Audio Jack Board
Audio jack board Description Spare part number Audio jack board (includes cable) 828820-001 Before removing the audio jack board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer. -
Page 45: Power Connector Cable
Power connector cable Description Spare part number Power connector cable 801513-001 Before removing the power connector cable, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer. -
Page 46: Using Setup Utility (Bios)
Tap f10. Updating Setup Utility (BIOS) Updated versions of Setup Utility (BIOS) may be available on the HP website. Updated versions of Setup Utility (BIOS) may be available on the HP website. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file. -
Page 47: Determining The Bios Version
To decide whether you need to update Setup Utility (BIOS), first determine the BIOS version on your computer. To reveal the BIOS version information (also known as ROM date and System BIOS): Type support in the taskbar search box, and then select the HP Support Assistant app. ‒ or –... -
Page 48: Synchronizing A Tablet And Keyboard (Select Products Only)
or other identifier. You may need this information to locate the update later, after it has been downloaded to your hard drive. Follow the on-screen instructions to download your selection to the hard drive. Make a note of the path to the location on your hard drive where the BIOS update is downloaded. You will need to access this path when you are ready to install the update. -
Page 49: Using Hp Pc Hardware Diagnostics (Uefi)
Using HP PC Hardware Diagnostics (UEFI) HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that allows you to run diagnostic tests to determine whether the computer hardware is functioning properly. The tool runs outside the operating system so that it can isolate hardware failures from issues that are caused by the operating system or other software components. -
Page 50: Downloading Hp Pc Hardware Diagnostics (Uefi) To A Usb Device
Download the latest UEFI version: Go to http://www.hp.com/go/techcenter/pcdiags. The HP PC Diagnostics home page is displayed. In the HP PC Hardware Diagnostics section, click the Download link, and then select Run. Download any version of UEFI for a specific product: Go to http://www.hp.com/support, and then select your country. -
Page 51: Specifications
Specifications Metric U.S. Dimensions Width 32.5 cm 12.80 in Depth 21.8 cm 8.58 in Height (front to rear) 1.54 to 1.60 cm 0.61 to 0.63 in Weight (equipped with solid-state drive) 1.50 kg 3.30 lbs Input power Operating voltage and current 19.5 V dc @ 2.31 A –... -
Page 52: Backing Up, Restoring, And Recovering
Use HP Recovery Manager to create HP Recovery media after you successfully set up the computer. This ● step creates a backup of the HP Recovery partition on the computer. The backup can be used to reinstall the original operating system in cases where the hard drive is corrupted or has been replaced. For... -
Page 53: Creating Hp Recovery Media (Select Products Only)
Using Windows tools on page 61. ● If your computer does list the Recovery partition and the Windows partition, you can use HP Recovery Manager to create recovery media after you successfully set up the computer. HP Recovery media can be used to perform system recovery if the hard drive becomes corrupted. -
Page 54: Using Windows Tools
On select products, if you want to recover the computer's original factory partition and content, or if you ● have replaced the hard drive, you can use the Factory Reset option of HP Recovery media. For more information, see Recovering using HP Recovery Manager on page ●... -
Page 55: Recovering Using Hp Recovery Manager
HP Recovery Manager software allows you to recover the computer to its original factory state by using the HP Recovery media that you either created or that you obtained from HP, or by using the HP Recovery partition (select products only). If you have not already created recovery media, see... -
Page 56: Using The Hp Recovery Partition (Select Products Only)
Using HP Recovery media to recover You can use HP Recovery media to recover the original system. This method can be used if your system does not have an HP Recovery partition or if the hard drive is not working properly. -
Page 57: Changing The Computer Boot Order
Changing the computer boot order If your computer does not restart in HP Recovery Manager, you can change the computer boot order, which is the order of devices listed in BIOS where the computer looks for startup information. You can change the selection to an optical drive or a USB flash drive. -
Page 58: 10 Power Cord Set Requirements
10 Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased. - Page 59 Country/region Accredited agency Applicable note number South Korea Sweden CEMKO Switzerland Taiwan BSMI The United Kingdom The United States The flexible cord must be Type HO5VV-F, 3-conductor, 1.0-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.
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Page 60: 11 Recycling
Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the HP Web site at http://www.hp.com/recycle. -
Page 61: Index
Index connectors AC adapter, spare part numbers 14 power 7 jacks AC adapter/battery light 7 service considerations 15 audio-in 9 action keys 4 audio-out 9 antenna, location 3 headphone 9 display assembly audio jack board microphone 9 removal 36 removal 38 spare part number 12, 36 spare part number 12, 38 display components 3... - Page 62 plastic parts, service WLAN antenna, location 3 considerations 15 Screw Kit, spare part number 14 WLAN module ports security, product description 2 removal 22 DisplayPort 9 service considerations spare part numbers 13, 22 HDMI 9 cables 15 workstation guidelines 17 product description 2 connectors 15 USB 3.0 7, 9...