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Dell P88F Service Manual
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Dell P88F Service Manual

Dell P88F Service Manual

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Dell Vostro 5590
Service Manual
Regulatory Model: P88F
Regulatory Type: P88F001
January 2022
Rev. A01

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Summary of Contents for Dell P88F

  • Page 1 Dell Vostro 5590 Service Manual Regulatory Model: P88F Regulatory Type: P88F001 January 2022 Rev. A01...
  • Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2019 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

  • Page 3: Table Of Contents

    Contents Chapter 1: Working on your computer................... 6 Safety instructions................................6 Turning off your computer — Windows 10........................6 Before working inside your computer..........................7 After working inside your computer..........................7 Chapter 2: Removing and installing components................8 Recommended tools................................8 Screw List....................................8 Base cover...................................
  • Page 4 Installing the heatsink assembly-discrete......................36 Heatsink—UMA................................. 37 Removing the heatsink assembly-UMA........................37 Installing the heatsink assembly-UMA........................38 System fan..................................40 Removing the system fan............................40 Installing the system fan.............................41 Touchpad.....................................42 Removing the touchpad.............................42 Installing the touchpad............................... 43 Power-adapter port................................44 Removing the power-adapter port..........................44 Installing the power-adapter port..........................45 System board..................................
  • Page 5 Deleting or changing an existing system setup password................. 76 Chapter 4: Troubleshooting......................78 Enhanced Pre-Boot System Assessment (ePSA) diagnostics................78 Running the ePSA diagnostics..........................78 Diagnostics..................................79 M-BIST................................... 79 L-BIST.................................... 79 System diagnostic lights..............................79 WiFi power cycle................................80 Chapter 5: Getting help.......................82 Contacting Dell.................................. 82 Contents...

  • Page 6: Chapter 1: Working On Your Computer

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 7: Before Working Inside Your Computer

    Steps 1. Click or tap 2. Click or tap and then click or tap Shut down. NOTE: Ensure that the computer and all attached devices are turned off. If your computer and attached devices did not automatically turn off when you shut down your operating system, press and hold the power button for about 6 seconds to turn them off.

  • Page 8: Chapter 2: Removing And Installing Components

    Removing and installing components Topics: • Recommended tools • Screw List • Base cover • Battery • Memory modules • Hard drive • Solid state drive • WLAN card • Coin-cell battery • Speakers • Input and output board • Heatsink—discrete •...
  • Page 9 Table 1. Screw Size List (continued) Component Screw type Quantity Image Battery M2x3 WLAN M2x3 System fan M2x3 DC-In M2x3 M2x3 Input output board M2x3 USB Type-C bracket M2x3 HDD assembly M2x3 HDD bracket M3x3 Power button M2x3 Touchpad button bracket M2x2 (Big Head) Touchpad board M2x2 (Big Head)

  • Page 10: Base Cover

    Base cover Removing the base cover Prerequisites 1. Follow the procedure in Before working inside your computer. About this task The figure indicates the location of the base cover and provides a visual representation of the removal procedure. Removing and installing components...

  • Page 11: Installing The Base Cover

    Steps 1. Remove the seven (M2.5x5) screws and loosen the two (M2x8) captive screws that secure the base cover to the computer. 2. Pry the base cover starting from the right hinge and work your way around. 3. Lift the base cover away from the computer. Installing the base cover Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure.
  • Page 12 Removing and installing components...

  • Page 13: Battery

    Steps 1. Place the base cover on the palmrest and keyboard assembly, and snap the base cover into place. 2. Replace the seven (M2.5x5) and tighten the two (M2x8) captive screws to secure the base cover to the computer. Next steps 1.

  • Page 14: Removing The Battery

    ● If the battery gets stuck inside your computer as a result of swelling, do not try to release it as puncturing, bending, or crushing a lithium-ion battery can be dangerous. In such an instance, contact Dell technical support for assistance. See www.dell.com/contactdell.

  • Page 15: Installing The Battery

    Installing the battery Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The figure indicates the location of the battery and provides a visual representation of the installation procedure. Steps 1.

  • Page 16: Installing The Secondary Memory Module

    2. Remove the base cover. 3. Remove the battery. About this task The figure indicates the location of the memory module and provides a visual representation of the removal procedure. Steps 1. Peel the adhesive tape, above the memory module, to a 90-degree angle. 2.

  • Page 17: Hard Drive

    Steps 1. Align the notch on the memory module with the tab on the memory module slot. 2. Slide the memory module firmly into the slot at an angle. 3. Press the memory module down until it clicks into place. NOTE: If you do not hear the click, remove the memory module and reinstall it.

  • Page 18: Installing The Hard Drive

    Steps 1. Release the latch and disconnect the hard-drive cable from the connector on the system board. 2. Remove the four (M2x3) screws that secure the hard-drive module to the palmrest assembly. 3. Slide the hard-drive module out from the computer. Installing the hard drive Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure.

  • Page 19: Solid State Drive

    Steps 1. Place the hard-drive module on the system and align the screw holes on the hard drive module with the screw holes on the palmrest assembly. 2. Replace the four (M2x3) screws to secure the hard-drive module to the palmrest assembly. 3.

  • Page 20: Removing The M.2 2242 Solid-State Drive

    Steps 1. Remove the single (M2x3) screw that secures the solid-state module to the palmrest assembly. 2. Slide the solid-state module out from the M.2 slot. Removing the M.2 2242 solid-state drive Prerequisites 1. Follow the procedure in Before working inside your computer.

  • Page 21: Removing The M.2 2280 Solid-State Drive

    Steps 1. Remove the single (M2x3) screw that secures the solid-state module to the palmrest assembly. 2. Slide the solid-state module out from the M.2 slot. Removing the M.2 2280 solid-state drive Prerequisites 1. Follow the procedure in Before working inside your computer.

  • Page 22: Replacing The Ssd Support Bracket

    Steps 1. Remove the single (M2x3) screw that secures the solid-state module to the palmrest assembly. 2. Slide the solid-state module out from the M.2 slot. Replacing the SSD support bracket Prerequisites 1. Follow the procedure in Before working inside your computer.

  • Page 23: Installing M.2 2230 Solid-State Drive

    Steps 1. Slide and remove the SSD support bracket from the support bracket slot. 2. Depending on the type of solid-state drive (M.2 2230/ M.2 2242/ M.2 2280), align and insert the SSD support bracket into the support bracket slot. 3.

  • Page 24: Installing M.2 2242 Solid-State Drive

    Steps 1. Align and slide the solid-state drive into the slot. 2. Replace the single (M2x3) screw to secure the solid-state drive module to the palmrest and keyboard assembly. Next steps 1. Install the battery. 2. Install the base cover. 3.

  • Page 25: Installing M.2 2280 Solid-State Drive

    Steps 1. Align and slide the solid-state drive into the M.2 slot. 2. Replace the single (M2x3) screw to secure the solid-state drive module to the palmrest assembly. Next steps 1. Install the battery. 2. Install the base cover. 3. Follow the procedure in After working inside your computer.

  • Page 26: Wlan Card

    Steps 1. Align and slide the solid-state drive into the M.2 slot. 2. Replace the single (M2x3) screw to secure the solid-state drive module to the palmrest assembly. Next steps 1. Install the battery. 2. Install the base cover. 3. Follow the procedure in After working inside your computer.

  • Page 27: Installing The Wlan Card

    Steps 1. Remove the single (M2x3) screw that secures the WLAN bracket to the computer. 2. Remove the WLAN bracket. 3. Disconnect the WLAN antenna cables from the WLAN module. 4. Slide and remove the WLAN card from the WLAN card slot. Installing the WLAN card Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure.

  • Page 28: Coin-Cell Battery

    Steps 1. Align the notch on the WLAN card with the tab on the WLAN-card slot and insert the WLAN card at an angle into the WLAN-card slot. 2. Connect the WLAN antenna cables to the WLAN card. 3. Align and place the WLAN-card bracket to secure the WLAN card to the system board. 4.

  • Page 29: Installing The Coin-Cell Battery

    About this task The figure indicates the location of the coin-cell and provides a visual representation of the removal procedure. Steps 1. Disconnect the coin-cell battery cable from the system board. 2. Remove the coin-cell battery cable from the routing guide. 3.

  • Page 30: Speakers

    Steps 1. Adhere the coin-cell battery to the slot on the palmrest assembly. 2. Route the coin-cell battery cable through the routing guide. 3. Connect the coin-cell battery cable to the system board. Next steps 1. Install the battery. 2. Install the base cover.

  • Page 31: Installing The Speakers

    Steps 1. Locate the speakers on your computer. 2. Disconnect the speaker cable from the connector on the system board. 3. Peel the adhesive tape that secures the speaker cable. 4. Unroute the speaker cables from the retention clips on the computer. 5.
  • Page 32 Steps 1. Locate the speaker slot on your computer. 2. Align and place the speakers in the slot on your computer. 3. Connect the speaker cable to the connector on the system board. 4. Route the speaker cables through the retention clips on your computer. 5.

  • Page 33: Input And Output Board

    Input and output board Removing the input and output board Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the base cover. 3. Remove the battery. About this task The figure indicates the location of the input and output board and provides a visual representation of the removal procedure. Steps 1.

  • Page 34: Installing The Input And Output Board

    5. Lift the input and output board out of the computer. Installing the input and output board Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The figure indicates the location of the input and output board and provides a visual representation of the installation procedure. Steps 1.

  • Page 35: Heatsink-Discrete

    2. Install the base cover. 3. Follow the procedure in After working inside your computer. Heatsink—discrete Removing the heatsink assembly-discrete Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the base cover. 3. Remove the battery. About this task The figure indicates the location of the heatsink assembly and provides a visual representation of the removal procedure.

  • Page 36: Installing The Heatsink Assembly-Discrete

    2. Remove the seven (M2x3) screws that secure the heatsink assembly to the system board. NOTE: Remove the screws in the order of the callout numbers [1, 2, 3, 4, 5, 6, 7] as indicated on the heatsink. 3. Lift the heatsink assembly out of the computer. Installing the heatsink assembly-discrete Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure.

  • Page 37: Heatsink-Uma

    NOTE: Replace the screws as per the callout on the heatsink. Next steps 1. Install the battery. 2. Install the base cover. 3. Follow the procedure in After working inside your computer. Heatsink—UMA Removing the heatsink assembly-UMA Prerequisites 1. Follow the procedure in Before working inside your computer.

  • Page 38: Installing The Heatsink Assembly-Uma

    Steps 1. Locate the heatsink assembly on your computer. 2. Remove the four (M2x3) screws that secure the heatsink assembly to the computer. NOTE: Remove the screws as per the callout on the heatsink module. 3. Lift the heatsink assembly out of the computer. Installing the heatsink assembly-UMA Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure.
  • Page 39 Steps 1. Locate the heatsink assembly slot on your computer. 2. Align and place the heatsink assembly into the slot of your computer. 3. Replace the four (M2x3) screws to secure the heatsink assembly to the system board. NOTE: Install the screws as per the callout on the heatsink. Next steps 1.

  • Page 40: System Fan

    System fan Removing the system fan Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the base cover. 3. Remove the battery. About this task The figure indicates the location of the system fan and provides a visual representation of the removal procedure. Steps 1.

  • Page 41: Installing The System Fan

    5. Lift the system fan off the palmrest assembly. Installing the system fan Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The figure indicates the location of the system fan and provides a visual representation of the installation procedure. Steps 1.

  • Page 42: Touchpad

    Next steps 1. Install the battery. 2. Install the base cover. 3. Follow the procedure in After working inside your computer. Touchpad Removing the touchpad Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the base cover.

  • Page 43: Installing The Touchpad

    Steps 1. Locate the touchpad on your computer. 2. Peel the adhesive that secures the speaker cable to the touchpad bracket. 3. Remove the three (M2x2) screws that secure the touchpad bracket to the touchpad. 4. Remove the touchpad bracket away from the computer. 5.

  • Page 44: Power-Adapter Port

    Steps 1. Locate the touchpad slot on your computer. 2. Align and place the touchpad into the slot on your computer. 3. Replace the four (M2x2) screws to secure the touchpad to the plamrest. 4. Connect the touchpad cable to the connector on the system board and secure the latch. 5.

  • Page 45: Installing The Power-Adapter Port

    Steps 1. Locate the power-adapter port on your computer. 2. Remove the three (M2.5x5) screws that secure the left display hinge to the palmrest assembly. 3. Partially lift the left hinge. 4. Disconnect the power-adapter cable from the connector on the system board. 5.

  • Page 46: System Board

    Steps 1. Locate the power-adapter slot on your computer. 2. Insert the power-adapter port into the slot on the system board. 3. Replace the single (M2x5) screw to secure the power-adapter port to the palmrest assembly. 4. Connect the power-adapter cable to the connector on the system board. 5.
  • Page 47 3. Remove the battery. 4. Remove the M.2 2230 SSD M.2 2242 SSD M.2 2280 SSD. 5. Remove the memory. 6. Remove the WLAN. 7. Remove the heatsink-discrete heatsink- UMA. 8. Remove the power-adapter port. About this task The figure indicates the location of the system board and provides a visual representation of the removal procedure. Removing and installing components...

  • Page 48: Installing The System Board

    Steps 1. Locate the system board on your computer. 2. Lift the latch and disconnect the input and output board cable from the connector on the system board. 3. Lift the latch and disconnect the power button cable from the connector on the system board. 4.
  • Page 49 Removing and installing components...
  • Page 50 Steps 1. Locate the system board slot on your computer. 2. Align the screw holes on the system board with the screw holes on the palmrest assembly. 3. Replace the five (M2x4) and two (M2x5) screws to secure the system board to the palmrest assembly. 4.

  • Page 51: Power Button

    7. Install the base cover. 8. Follow the procedure in After working inside your computer. Power button Removing the power button Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the base cover. 3. Remove the battery. 4.

  • Page 52: Installing The Power Button

    Steps 1. Locate the power button on your computer. 2. Remove the three (M2.5x5) screws that secure the right display hinge to the palmrest assembly. 3. Lift the right display hinge. 4. Lift the latch and disconnect the power button cable from the connector on the system board. 5.

  • Page 53: Power Button With Fingerprint Reader

    Steps 1. Locate the power button slot on your computer. 2. Align and place the power button into the slot on your computer. 3. Replace the two (M2x2) screws and the two (M2x3) screws to secure the power button to the palmrest assembly. 4.

  • Page 54: Installing The Power Button With Fingerprint Reader

    Steps 1. Locate the power button with fingerprint reader on your computer. 2. Remove the three (M2.5x5) screws that secure the right display hinge to the palmrest assembly. 3. Lift the right display hinge. 4. Lift the latch and disconnect the power button cable from the connector on the system board. 5.
  • Page 55 About this task The figure indicates the location of the power button with fingerprint and provides a visual representation of the installation procedure. Steps 1. Locate the power button with fingerprint slot on your computer. 2. Align and place the power button with fingerprint into the slot on your computer. 3.

  • Page 56: Display Assembly

    5. Follow the procedure in After working inside your computer. Display assembly Removing the display assembly Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the base cover. 3. Remove the battery. 4. Remove the system fan.
  • Page 57 Removing and installing components...
  • Page 58 Removing and installing components...

  • Page 59: Installing The Display Assembly

    Steps 1. Peel the tape that secures the display cable connector to the system board. 2. Open the latch and disconnect the display cable from the system board. 3. Remove the four (M2.5x2.5 (Big head)) screws and two (M2x3) screws that secure the left and right display hinges to the chassis of your computer.
  • Page 60 Removing and installing components...
  • Page 61 Removing and installing components...

  • Page 62: Palmrest Assembly

    Steps 1. Place the display assembly on a clean and flat surface. 2. Align and place the palmrest and keyboard assembly on the display assembly. 3. Using the alignment posts, close the left and right display hinges. 4. Replace the four (M2.5x2.5 (Big head)) screws and two (M2x3) screws to secure the left and right display hinges to the chassis of the computer.
  • Page 63 6. Remove the speakers 7. Remove the M.2 2230 SSD M.2 2242 SSD M.2 2280 SSD. 8. Remove the memory. 9. Remove the WLAN. 10. Remove the input and output board. 11. Remove the system fan. 12. Remove the power-adapter port.
  • Page 64 10. Install the M.2 2230 SSD M.2 2242 SSD M.2 2280 SSD. 11. Install the speakers 12. Install the coin-cell battery. 13. Install the hard drive. 14. Install the battery. 15. Install the base cover. 16. Follow the procedure in After working inside your computer.

  • Page 65: Chapter 3: System Setup

    Boot menu Press <F12> when the Dell logo appears to initiate a one-time boot menu with a list of the valid boot devices for the system. Diagnostics and BIOS Setup options are also included in this menu. The devices listed on the boot menu depend on the bootable devices in the system.

  • Page 66: Boot Sequence

    Boot Sequence allows you to bypass the System Setup–defined boot device order and boot directly to a specific device (for example: optical drive or hard drive). During the Power-on Self Test (POST), when the Dell logo appears, you can: ● Access System Setup by pressing F2 key ●...

  • Page 67: Boot Options

    Boot options Table 3. Boot options Option Description Boot sequence Displays the following information: ● Windows Boot Manager ● UEFI Hard Drive ● ONBOARD NIC (IPV4) ● ONBOARD NIC (IPV6) Add/Remove/View Boot Devices Allows you to: ● Add Boot Option ●...

  • Page 68: Video

    Table 4. System Configuration (continued) Option Description Enable SMART Reporting If SMART Reporting is enabled, hard drive errors for integrated drives will be reported during system startup. Enable Audio Allows you to enable or disable the integrated audio controller. The option Enable Audio is selected by default.

  • Page 69: Security

    Table 5. Video Option Description Brightness on battery power Set the screen brightness when running on battery power Brightness on AC power Set the screen brightness when running on AC power Security Table 6. Security Option Description Enable Admin Setup Lockout This feature gives administrators control over how their users can or cannot access BIOS Setup.

  • Page 70: Passwords

    Table 6. Security (continued) Option Description Choose any one option: ● Disabled ● Enabled (default) Absolute This field lets you Enable, Disable or Permanently Disable the BIOS module interface of the optional Absolute Persistence Module service from Absolute Software. ● Enabled - This option is selected by default. ●...

  • Page 71: Performance

    Table 8. Secure Boot (continued) Option Description ● PK (default) ● KEK ● db ● dbx If you enable the Custom Mode, the relevant options for PK, KEK, db, and dbx appear. The options are: ● Save to File- Saves the key to a user-selected file ●...

  • Page 72: Wireless

    The options are: ● Adaptive—enabled by default ● Standard—Fully charges your battery at a standard rate. ● ExpressCharge—The battery charges over a shorter time using Dell’s fast charging technology. ● Primarily AC use ● Custom Enable Advanced Battery Charge Configuration This option enables you to maximize the battery health.

  • Page 73: Post Behavior

    POST behavior Option Description Adapter Allows you to enable or disable the system setup (BIOS) warning messages when you use certain power Warnings adapters. Default setting: Enable Adapter Warnings Numlock Enable Allows you to enable the Numlock option when the computer boots. Enable Network.

  • Page 74: System Logs

    Steps 1. Restart the computer. 2. Go to Dell.com/support. ● Enter the Service Tag or Express Service Code and click Submit. ● Click Detect Product and follow the instructions on screen. 3. If you are unable to detect or find the Service Tag, click Choose from all products.

  • Page 75: Updating Bios On Systems With Bitlocker Enabled

    3. Insert the USB Flash drive into the system that requires the BIOS update. 4. Restart the system and press F12 when the Dell Splash logo appears to display the One Time Boot Menu. 5. Using arrow keys, select USB Storage Device and click Return.

  • Page 76: System And Setup Password

    System and setup password Table 14. System and setup password Password type Description System password Password that you must enter to log on to your system. Setup password Password that you must enter to access and make changes to the BIOS settings of your computer. You can create a system password and a setup password to secure your computer.
  • Page 77 The System Security screen is displayed. 2. In the System Security screen, verify that Password Status is Unlocked. 3. Select System Password, alter or delete the existing system password and press Enter or Tab. 4. Select Setup Password, alter or delete the existing setup password and press Enter or Tab. NOTE: If you change the System and/or Setup password, re-enter the new password when prompted.

  • Page 78: Chapter 4: Troubleshooting

    Running the ePSA diagnostics Steps 1. Turn on your computer. 2. As the computer boots, press the F12 key as the Dell logo appears. 3. On the boot menu screen, select the Diagnostics option. 4. Click the arrow at the bottom left corner.

  • Page 79: Diagnostics

    Diagnostics Table 15. Diagnostics M-BIST L-BIST Purpose of diagnostic tool Evaluates the health condition of Checks if the system board is supplying power to the the system board to have further LCD display by performing an LCD Power Rail test, resolution on "No Power", "No which allows for isolation of "No Video"...

  • Page 80: Wifi Power Cycle

    Solid white — Power adapter is connected and the battery has more than 5 percent charge. Amber — Computer is running on battery and the battery has less than 5 percent charge. ● Power adapter is connected and the battery is fully charged. ●...
  • Page 81 2. Turn off the modem. 3. Turn off the wireless router. 4. Wait for 30 seconds. 5. Turn on the wireless router. 6. Turn on the modem. 7. Turn on your computer. Troubleshooting...

  • Page 82: Chapter 5: Getting Help

    About this task Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: Steps 1.

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Vostro 5590

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